Administrator volunteer roles in waltham cross, hertfordshire

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best – whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!

What can you expect to be doing?

This is a really flexible role – you can choose what you’d like to get involved with:

• Face-to-face fundraising – organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
• Online fundraising – setting up online appeals, increasing social media engagement to maximise funds raised
• Marketing – spreading the word about our fundraising activities, for example on social media and with the local press  
• Completing administration – processing donations, sorting and recording donated goods, completing Gift Aid paperwork
• Championing our work – getting involved with developing new fundraising ideas and increasing community engagement

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise vital funds through fundraising activities. You will also meet new people, make new friends and be part of a dedicated group of volunteers. Whether you’d rather be out and about, or volunteering from your own home, there are so many ways to fundraise.

We’re looking for someone with

• Good communication and interpersonal skills
• Willingness to be part of a team
• Good organisational skills
• Flexible approach
• Knowledge of local community networks (would be an advantage)

Time expectation

This is a flexible role that can fit around your other commitments. You’ll be part of a team all working together to raise vital funds while having fun in the process!

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Social Friday

Social Friday reinvents the end of the workweek by transforming unproductive Friday hours into a global tradition of purpose, teamwork, and impact—connecting businesses, nonprofits, and communities through hands-on engagement.

Fridays are the least productive time of the week. Work slows down, focus fades, and hours are lost. Social Friday isn’t just a project—it’s a movement. A global tradition in the making that transforms the least productive hours of the week into moments of connection, impact, and purpose, where doing good becomes a habit. Beyond one-time events, Social Friday is designed to scale into a lasting global movement, embedding social impact into work culture and everyday life.

How It Works

A scalable platform connects businesses, NGOs, and volunteers, transforming Fridays into a global force for change through engagement, collaboration, and gamification. By integrating leaderboards, challenges, badges, and rewards, Social Friday keeps participation exciting and fosters a culture where social impact becomes part of the routine.

This isn’t just about reducing disengagement. It is about transforming the way society, nonprofits, and businesses connect, creating a future where social impact is a shared responsibility, embedded into everyday life. Social Friday has the power to turn the least productive time of the week into the most meaningful, a global tradition, the Olympics of Giving Back.

Social Friday in Schools - Program Lead

Volunteer Role Description (remote, unpaid)

EDUCATOR AT HEART, CHAMPION OF SOCIAL IMPACT? TIME TO TURN RESEARCH INTO REAL-WORLD CHANGE.

If you’re the kind of person who lights up when talking about the power of social skills, who believes education goes beyond textbooks, and who knows how to turn research into actionable impact, this is your platform.

At Social Friday, we’re redefining how Fridays are spent—not just in offices but in classrooms too. We’re taking our mission to schools, using the power of connection, purpose, and action to shape the next generation of changemakers. And we’re looking for someone who can lead the charge in spreading our groundbreaking research across Switzerland and beyond.

As the Program Lead for Social Friday in Schools, you’re not just overseeing a program. You’re amplifying a movement. You’ll take a master’s thesis rooted in social impact and transform it into a global initiative that empowers kids to connect, collaborate, and care.

This isn’t just about rolling out a curriculum. It’s about fostering social skills, cultivating empathy, and creating spaces where students learn to make a difference—every Friday.

ABOUT THE MISSION Social Friday is all about transforming the least productive time of the week into moments of connection, purpose, and impact. With Social Friday in Schools, we’re bringing that same energy to the classroom, using proven research to enhance social skills, boost community engagement, and prepare kids to thrive in a divided world.

This mission is backed by a comprehensive master’s thesis conducted in Switzerland. Now, it’s time to take that research further—integrating it into schools across Switzerland and eventually the globe.

KEY RESPONSIBILITIES

• Develop and lead the implementation of the Social Friday in Schools program, grounded in the Swiss master’s thesis

• Adapt research findings into engaging, actionable content that resonates with educators, parents, and students

• Coordinate with schools, community centers, and educational networks to expand the program’s reach

• Train teachers and facilitators to deliver the program effectively, fostering social skills and a sense of community

• Monitor and evaluate program impact, collecting data to refine and improve outcomes

• Serve as the key spokesperson for Social Friday in Schools, presenting the program at educational forums, conferences, and workshops

• Develop partnerships with NGOs, academic institutions, and global networks to amplify the program’s impact

• Drive awareness through compelling storytelling, ensuring the mission of Social Friday in Schools is known, felt, and embraced by communities

QUALIFICATIONS

• Background in pedagogy, education, or a related field with proven experience in community service or social impact programs

• Strong research acumen with the ability to translate academic findings into practical, engaging initiatives

• Exceptional communication skills—able to speak to a room full of educators, connect with kids, and inspire community leaders

• Experience in program development, project management, or curriculum design

• Ability to build networks and form strategic partnerships with schools, NGOs, and educational institutions

• A passion for fostering social skills, connection, and positive change among youth

• Bonus if you’ve worked with international programs or have experience scaling initiatives across borders

JOIN THE MOVEMENT This isn’t just about leading a program. It’s about planting the seeds of social change in classrooms across the world.

This is Social Friday in Schools. And you’re the catalyst turning research into impact, one classroom at a time.

Ready to teach kids how to connect, care, and create a better world? Let’s talk.

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

3-4 weeks

Join us as Dog A.I.D.'s new Honorary Secretary and you would be joining the Board at an exciting time as we have launched the charity’s Strategic Plan with a new CEO supported by a small but strong team, which we will be building further this year. As Honorary Secretary you would be using your skills and experience to support the leadership and strategic direction of our charity as we look to achieve ambitious strategic growth targets over the coming years, becoming a larger, more robust charity with increased profile and reach.

Dog A.I.D. empowers physically disabled people by coaching them to train their own pet dog to become an accredited Assistance Dog. By focusing on the existing pet/owner bond, outcomes for our clients include:

 · increased independence and self-confidence

· improved mental well-being

· reduction in social isolation

· reduced reliance on family members and/or carers.

· increased opportunities, with many of our clients being able to return to work or education, supported by their accredited Assistance Dog.

We are looking for an active and well-organised Secretary who can provide support for our governance functions. You will be required to attend and minute online quarterly Board meetings and other ad-hoc meetings and strategic discussions.

Who they are

Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.

The role What will you do?

● Complete an introduction for your role.

● Maintain an awareness of how the local Citizens Advice is operating.

● Read papers for board meetings and attend six board meetings per year.

● Work on specific projects with other trustees or staff within the local Citizens Advice to further the strategic objectives of the local Citizens Advice.

● Provide support and assistance to the Chair and the Chief Officer in carrying out their responsibilities, acting as a ‘critical friend’ and sounding board.

● Take on specific responsibilities delegated by the Chair, e.g., supporting new trustees with their induction.

● Carry out the Chair’s duties in their absence, with the acknowledgment of the board as being capable and suitable to do so.

● Be prepared to take over as Chair in the near future.

● Be open to approaches, where appropriate, from other trustees about the work or judgment of the Chair. The Vice Chair will then discuss any issues arising with the Chair or National Citizens Advice.

● Take an active role in discussions during board meetings and work with other trustees to:

● Set policy and strategy direction, set targets, and evaluate the performance of the local Citizens Advice.

● Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.

● Ensure that the service plans for the recruitment and turnover of staff and volunteers.

● Review their own work and how effectively they operate, including action for improvement.

Nabweru Community Initiative for Youth Empowerment

We empower youth in Uganda through entrepreneurship, child advocacy, HIV/AIDS awareness, climate action, sports, culture, and capacity building.

While NCIYE promotes good agricultural practices and empowers youth in farming, there is a significant challenge in providing adequate resources, training, and tools for youth to fully implement sustainable and effective farming methods. Many youth lack access to modern farming technology and knowledge about advanced agricultural practices that could help them increase productivity and improve income. Health Awareness and Accessibility:

Despite efforts to combat HIV/AIDS, COVID-19, and other diseases through community sensitization, many youth still face barriers in accessing reliable healthcare services and preventive resources. The ongoing stigma surrounding diseases like HIV/AIDS and limited access to treatment continue to hinder the effectiveness of awareness campaigns. Limited Opportunities for Youth Engagement in Sports and Culture:

Although sports competitions and environmental conservation activities are part of NCIYE’s current offerings, the organization faces challenges in scaling up these programs. The lack of adequate facilities, funding, and structured opportunities for youth to engage in sports and culture means that these initiatives do not reach their full potential for personal and community development. Barriers to Youth Entrepreneurship:

NCIYE strives to provide entrepreneurial skills to youth, but the challenge remains in connecting these young entrepreneurs with the resources they need to start and grow successful businesses. Issues such as limited access to capital, markets, and mentorship programs hinder the ability of youth to translate entrepreneurial training into successful ventures.

At Nabweru Community Initiative for Youth Empowerment Ltd (NCIYE), we believe in the power of collective action and the incredible impact that volunteers can have in transforming communities. We are always open to passionate and dedicated individuals, as well as organizations, who share our vision and goals for creating lasting change in the lives of youth, women, and communities at large.

Grant Writer

Volunteer Role Description (remote, unpaid)

Research and Identification

• Identify potential grant opportunities from government agencies, foundations, and private entities.
• Evaluate funding sources for alignment with the organization's mission, goals, and programs.

Proposal Development

• Write and edit grant proposals tailored to specific funders’ requirements.
• Develop narratives that clearly describe the need for funding, project objectives, methods, evaluation plans, and budget justifications.
• Gather supporting documentation, such as financial statements, staff bios, and letters of support.

Project and Budget Coordination

• Work with program staff to outline project details, goals, timelines, and deliverables.
• Collaborate with finance teams to develop accurate and persuasive budgets.

Compliance and Submission

• Ensure proposals comply with funder guidelines and deadlines.
• Submit applications through various platforms (e.g., Grants, foundation portals).

Grant Management Support

• Track proposal submissions and funding status.
• Assist with reporting requirements, including progress reports and financial updates to funders.

Relationship Management

• Communicate with grant officers and funders.
• Help maintain long-term relationships with funding agencies by ensuring transparency and delivering outcomes.

Capacity Building

• Train or support staff in grant-related processes.
• Stay updated on funding trends and share insights with the organization.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

1-2 weeks

Location: Hybrid - charity based in Watford, Hertfordshire
Commitment: Flexible hours with occasional in-person meetings

About Us

Watford & Three Rivers Refugee Partnership is dedicated to supporting refugees and asylum seekers by providing immigration services, advocacy, a social hub and ESOL classes. Our IT systems play a crucial role in ensuring we can deliver our services effectively, and we are seeking an IT volunteer to help maintain and improve our digital infrastructure.

Role Overview

We are seeking a motivated and tech-savvy IT Volunteer to assist our organization with various technology-related tasks. This role is ideal for individuals looking to gain experience in IT while contributing to a meaningful cause. The IT Volunteer will work closely with our staff to ensure that our technology systems are running smoothly and efficiently.

Key Responsibilities

· Provide basic IT support to staff and volunteers (troubleshooting software/hardware issues).

· Assist with setting up and maintaining computers, printers, and other devices.

· Help manage and update the charity’s website, databases and cloud systems.

· Recommend improvements to IT infrastructure and digital tools.

· Email communications with all functionalities in the charity’s IT.

Skills & Experience

· Knowledge of IT systems, troubleshooting, and basic network administration.

· Experience with Microsoft Office, Google Workspace, IONOS (our current host) or similar tools.

· Understanding of website maintenance (WordPress, Divi (our current website builder/theme), Stripe (payment gateway), WPForms (integrated with Stripe) or other CMS is a plus).

· Familiarity with cybersecurity best practices.

· Good problem-solving skills and ability to explain technical concepts to non-technical users.

· Previous experience in IT support, web development, or database management is a plus.

What We Offer

· The opportunity to use your IT skills for a meaningful cause.

· Hands-on experience in a charity environment.

· A supportive and friendly team.

If you're passionate about using technology to make a difference in the lives of refugees, we'd love to hear from you!

How to Apply:
Please send your CV via Charity Job and someone will give you a call/email to discuss further.

This volunteer role is designed to provide vital operational and logistical support to the CEO’s Personal Assistant, ensuring that both day-to-day and ad hoc matters requiring a physical presence or UK-based coordination are managed smoothly. As the CEO’s primary PA is remote, this role will act as an essential on-the-ground extension of the executive support function, helping to manage communications, logistics, administrative tasks, and in-person coordination.

This is an excellent opportunity for someone looking to build experience in executive support, charity operations, and stakeholder engagement in a forward-thinking and dynamic third sector organisation.

Key Responsibilities

Operational Support (In-Office & On-Site)

• Serve as the local point of contact for tasks requiring physical presence – such as receiving mail, managing office-based documents, collecting/delivering resources, and setting up meeting spaces.
• Assist in coordinating in-person meetings, events, and visits, ensuring smooth logistics and professional presentation.
• Support the maintenance of filing systems and physical records in alignment with digital processes.

Remote Administrative Support

 Assist the Personal Assistant with diary management, follow-ups, and meeting coordination.

• Draft correspondence, schedule appointments, and prepare briefings or summaries as needed.
• Maintain records, digital filing, and update cloud-based systems (e.g. Microsoft 365, Teams, SharePoint).

Communication & Liaison

• Support communication between the CEO's office, staff, volunteers, trustees, and external stakeholders – particularly where in-person contact or faster turnaround is beneficial.
• Relay key information between the remote PA and UK-based teams or partners in a timely and professional manner.

General Tasks

 Assist with preparing for workshops, club events, and community engagements.

• Maintain confidentiality and represent the CEO’s office with professionalism and discretion at all times.
• Attend internal meetings or external events as delegated, capturing notes and key actions for follow-up.

Person Specification

 Essential

• Strong organisational skills and attention to detail.
• Clear and confident communicator with excellent interpersonal skills.
• Comfortable working independently and taking initiative.
• Based in London with the ability to work both remotely and in person as required.
• Proficient in Microsoft Office 365 and general digital platforms.

Desirable

• Experience in administrative, PA, or coordination roles.
• Interest in the charity or youth/community sector.
• Familiarity with platforms such as Teams, SharePoint, Trello, or CRM tools.

What You’ll Gain

Hands-on experience supporting executive functions in a respected charitable organisation.

• Opportunities for personal and professional development, including mentoring and training.
• Exposure to high-level operations, event delivery, and partnership engagement.
• Reimbursement of reasonable travel and agreed expenses (per Volunteer Policy).

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

About the volunteer role

The aim of our E-Commerce Assistant role is to provide administrative and operational support to the E-Commerce Manager, assisting with online sales, customer service, and digital marketing initiatives

Key tasks

· Product Listings: Assist in creating and updating product listings on our e-commerce platform.

· Order Processing: Assist in processing orders, including packaging and dispatching items.

· Customer Service: Provide support for customer inquiries via email, ensuring a high level of customer satisfaction.

· Compliance: Ensure all e-commerce activities comply with relevant regulations and guidelines.

· Administrative Support: Provide general administrative support to the E-Commerce team.

About You

· Communication Skills: Good communication skills.

· IT Literacy: Comfortable using MS Office applications – Outlook, Word, Excel.

· E-Commerce Platforms: Familiarity with e-commerce platforms e.g., Shopify & eBay

· Organisational Skills: Good organisational skills.

· Attention to Detail: High attention to detail.

Experience & skills you will gain

· Experience working as part of a team.

· Experience working within an e-commerce administrative role.

· Gain hands-on experience in the dispatch process, including packaging and shipping.

· Experience in managing product listings and inventory.

· Exposure to customer service practices in an online retail environment.

· Experience in digital marketing.

· Exposure to sales analysis and reporting.

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Voluntary position, based at our office in Clerkenwell, London
Full-time or part-time (3-4 days per week for a minimum of three months)
Closing date and interviews: recruitment on rolling basis
Suitable for: Legal researchers or Lawyers qualified in any jurisdiction (there is no minimum PQE requirement) with expertise in international human rights and humanitarian law
Fluency in English is essential. Fluency in Turkish and/or French would be highly desirable

The Democratic Progress Institute (DPI) is seeking to appoint several legal volunteers with an interest in our work relating to conflict resolution. We are offering a number of internships to outstanding candidates. Admission to our internship program is on a rolling-basis, lasting at least three months, and is unpaid. The successful candidates will be current or recent postgraduates or at post-doctoral level.

Volunteers recruited to DPI’s International Law Department will assist with all areas of its work, in particular, current projects relating to the implementation of ECtHR judgments in Turkey and legal analysis on matters related to international humanitarian law. Other work could include legal research, monitoring and analysis of human rights issues, documentation/organisation of legal materials, analysis of ECtHR judgments, preparing and drafting communications to United Nations bodies, contributing to casework, preparing papers for submission to the Human Dimension of the Organisation for Security and Co-operation in Europe, editing reports, and providing general support to the legal team. In return, we will provide experience of and insight into the world of international human rights litigation and exposure to legal research at the forefront of conflict-resolution and peace-building.

The suitable candidate will be available ideally full time (Monday to Friday, 9.30 to 17.30) but other arrangements can be made. You will have the opportunity to assist with the general work of the legal department for a period of three to six months, with a particular focus on our legal case-work and on the implementation of ECtHR judgments in Turkey. Candidates are expected to have excellent verbal and written English skills, a strong visual eye, good attention to detail and strong organisational skills. Working well either alone or as part of a team, you will have experience of working with a diverse range of people.

Main purpose of the role

To provide telephone friendship service to veterans (and their partners) in their own homes.

Key focus

• To provide telephone friendship and companionship which is appropriate, and person centred. You will need the use of your own telephone /mobile.
• The use of a quiet safe space so you can concentrate on the call and maintain confidentiality.
• Provide telephone support to alleviate loneliness and social isolation and help to build confidence.
• Report any concerns or problems to the volunteer coordinator immediately.
• To record information about the call on the telephone log and submit this monthly.
• Read and understand the information provided as part of the induction training.
• Understand and work to the Telephone Friendship Service guidelines, boundaries and expectations.
• Adhere to Royal Star & Garter confidentiality policy.
• To take care of own Health & Safety and that of others affected by your volunteering activities.
• Promote the reputation, culture and ethos of the charity as a quality provider of excellent care and customer service.

Time commitment

Minimum of 1 hour per week. There is no time limit on the length of service, but Telephone Friends are asked to make a commitment for a minimum of 12 months.

Our Values

We are a values-based organisation and strive to demonstrate our values in all we do:

With love: We carry out our work with love, care and compassion

Living positively: We are optimistic in everything we do, supporting veterans and their partners leading happy, fulfilled lives 

As a family: We work and live as one team, one family, one community

Standing in their shoes: We show admiration and respect for people and never forget what they have done 

Take courage: We are not afraid to what is right and what is needed

What we are looking for from volunteers

Essential skills and attributes 

It is essential that you are a naturally caring character that always puts people first, shows kindness, warmth, compassion and respect at all times, and loves to embrace life to make it meaningful for yourself and those you support. Others include:

• You enjoy working as part of a team
• You understand how to operate within a confidential environment
• You are aware of the needs of older people

We are also looking for people who are willing to undertake induction and training and who will work within our guidelines and policies. The role is dependent on a DBS check.

Behaviours & characteristics

• Good listening and communication skills
• Naturally patient and able to demonstrate sensitivity
• Reliability and at the same time flexible to changing needs

Don’t worry if you are new to a role like this. We will support and train you and encourage you on your telephone friendship journey.

Pathway to becoming a volunteer

• Application Form
• Informal meeting
• References
• Enhanced Disclosure & Barring Check
• Induction Training

Other information you need to know

This is a remote role, and you will be required to attend online induction training.

You will need access to a phone to make calls and access to emails to receive information regarding your calls.

North London Scout District is the leading inner-city Scout District in the country, covering the London Boroughs of Camden, Haringey, Islington and the City of London and providing outdoor experiences and skills for life for young people from a very diverse city population. The Scout District is a registered charity with over 2,000 members in active Scout Groups across the boroughs we cover. We have a lovely camp site and centre with 8 acres of woodland and open fields hidden away in the heart of Bounds Green, and a modern centre and sports hall on the Holloway Road as well as other property, considerable reserves in various investments, and four employees.

We are looking for a new Treasurer to join our Trustee Board and support our ambition. This is a challenging and rewarding role, helping to ensure the organisation continues to fulfil its role in developing young people, managing resources responsibly and remaining sustainable. 

The ideal candidate will have significant experience in strategic financial management and of working for or within a Board. Equally important is a desire to support young people, commitment to our Scouting values and a collaborative style, able to draw out the skill and potential within our team.

As an organisation we are committed to embodying our diverse and vibrant inner London environment, and we particularly welcome people who reflect our city and our members communities to join our Board to help strengthen our governance and our approach.

Being a member of the Board is a vital ‘backroom’ role, but there are plenty of opportunities to meet and celebrate the young people, and the adult volunteers, who benefit from the support the Board delivers.

Job description

As a Trustee you will:

a) Be an important part of the body that governs the charity and ensures it delivers its mission effectively.

b) Actively participate in meetings, offering guidance and support to ensure that North London Scout District delivers experiences for young people and supports adult volunteers in a safe environment.

c) Set North London Scout District’s budgets, plans and financial reports, ensuring they meet the organisation’s needs and the relevant regulatory requirements.

d) Help ensure North London Scout District is complying with UK Scout policy and processes and all relevant laws, as well as updating and reviewing its own policies and procedures. .

e) Act with care and skill in North London Scout District’s best interests.

f) Be or become a member of the Scouts.

As a Trustee you share, with all the Trustees, equal responsibility for the charity.

Person Specification

Prospective Trustees will:

a) Be committed the development of young people through Scouting.

b) Have experience of developing good relationships with people and organisations, stakeholders and supporters.

c) Be able to work in a team, recognising and respecting the difference between the Trustees’ role and that of staff or volunteers.

d) Be able to contribute to and ensure North London Scout District’s future plans and strategic development and/or financial stability.

All Trustees, as members of The Scouts, will be required to undertake an enhanced disclosure check with the UK Disclosure and Barring Service (a DBS check).

The prospective Treasurer will have:

a) A recognised accounting qualification.

b) Significant experience of financial management, budgeting and reporting, including the management of investments. 

c) An understanding of the financial, strategic and operational risks and their mitigation in a charity context.

d) Be familiar with charity accounting and statutory reporting requirements.

The Treasurer leads on all financial matters, working with the Finance Committee.  The Finance Committee is responsible for making budget recommendations and financial reports to the Board and for agreeing and overseeing financial and related policies. The Treasurer liaises closely with the bookkeeper, an employee, to provide quarterly financial reports, the annual budget and annual statutory accounts to the Board.  Input is also required during the annual audit process.

The Board

North London Scout District is governed by a Board of between 8 and 15 (currently 13) Trustees, who are elected at the Annual General Meeting (AGM) in June. Trustees normally serve for at least 4 years.

Trustees are not paid but travel expenses may be claimed for attending meetings.

The Board meets (via Zoom and in person) 5 - 6 times a year, usually early evening on a Wednesday. Regular dates are agreed a year in advance.

Individual Trustees also join or lead the Board’s Committees.  There is currently a Finance Committee (which meets 5 times a year, a week or so ahead of Board meetings. We also have occasional task groups for short-term items.

Are you passionate about nurturing future leaders and enhancing global leadership skills? The

International Humanity Foundation (IHF) is looking for dedicated volunteers to manage and

support our Global Leadership Development (GLD) program.

Role: GLD Management Volunteer (Part-Time)

Responsibilities:

- Oversee the implementation and progress of the GLD program.

- Ensure that volunteers and participants receive the correct training materials and 

MOUs.

- Monitor the signing and submission of MOUs by all participants.

- Maintain accurate records of participant progress and compliance.

- Coordinate with the HR and training teams to address any issues or improvements.

- Provide regular updates and reports on the status of the GLD program.

Requirements:

- Strong attention to detail and organizational skills.

- Excellent communication and interpersonal abilities.

- Experience in leadership development or training programs is a plus.

- Ability to work independently and as part of a team.

- Commitment to IHF’s mission and values.

- Ability to dedicate a few hours per week to this volunteer role.

What We Offer:

- An opportunity to support global leadership and development efforts.

- Experience in managing and implementing leadership programs.

- Personal and professional growth opportunities.

- A supportive and collaborative team environment.

Join us in developing the leaders of tomorrow and making a global impact!

We look forward to welcoming you to our team!

Befriending Volunteer

You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wamdsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents.

Our Be-a-Friend service is one of our longest running services, matching people over 65, who live alone and have limited social contact, with a friendly local volunteer with similar hobbies and interests. The volunteer and their new friend set up a suitable time for them to meet each week for a chat and a cup of tea, which could be during the day, in the evening on the way home from work or even on the weekends . If you would prefer to volunteer from home, you can also be matched with an older person for telephone befriending. For many of our matched pairs, this is the beginning of a firm friendship. 

Befriending Plus

Befriending Plus is an extended version of the Be-a-Friend programme, for individulas needing help with life admin and small tasks as well as companionship. For Befriending Plus pairs, time spent together can include helping to use a phone or tablet, helping the client to organise their file, going out for a coffee or popping to the post office together. This support can help older people to stay independent at home for longer, as well as increasing their confidence to do these tasks when the volunteer is not there.