Administrator volunteer volunteer roles in camden town, greater london

We’re looking for a friendly and empathetic Pathway Volunteer. As the first point of contact for individuals accessing our Community Wellbeing Service, you’ll play a vital role in welcoming guests, conducting initial triage appointments to understand their goals and needs, and signposting them to the most appropriate support services.

The role will require you to:

• Greet guests who are visiting the Community Wellbeing service for the first time
• Conduct a ‘pathway’ triage appointment, establishing the members’ goals and note down areas of concern and current issues
• Signpost to local services and partners that come into the space
• If needed, book an appointment for the member with an advisor
• Update Sufra’s case management system, keeping detailed notes of appointments

Skills required

Professional

• No formal qualifications are necessary, however understanding and having knowledge of the landscape of Brent, the welfare benefit system and other voluntary and statutory services will be beneficial.
• You need to be a confident communicator, able to give a warm welcome to all and keep to timely appointment slots.
• Digital literacy is essential.
• You must be confident with IT platforms such as Microsoft Office and preferably have used case management systems before.

Personal - We need volunteers who:

• Are friendly
• Are non-judgemental
• Can actively listen
• Are passionate about supporting local families to access the support they need
• Are empathic
• Preferably be able to speak another language: Arabic, Persian, Spanish
• Are confident communicating to people without a shared first language
• Have IT skills (ability to use Microsoft Office applications, or willing and able to learn)
• Have a good understanding of confidentiality

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Helping with event preparation

· Manning checkpoints

· Walking support

· First-aid support

· Marshals

· Support drivers

· Helping with community stalls

We are looking for people who are:

· Warm and non-judgemental

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Good team players, able to work with other staff/volunteers

· Reliable and able to commit to agreed requirements

We can offer you the following:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

About Yorkshire’s Brain Tumour Charity

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are:

Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

• Supporting and encouraging a team of fundraising volunteers in the Mid-Sussex area
• Planning fundraising events and activities with your team
• Allocating tasks before and during fundraising events
• Keeping financial records from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Great people skills and the ability to bring out the best in others
• Excellent organisational skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Fine-tuned communication skills and a passion for engaging with people within your local community
• Basic IT skills to use Cats Protection systems - training and support can be provided
• Committee volunteers need to be aged 18+

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Applicants will be asked to complete an application form and provide details for two references

Job description:

"We are looking for 10 volunteers to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".

About the Volunteer Programme:

The Enhanced Professional Development Programme (ePDP) Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This volunteering role is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities of the sucessful volunteer:

Programme Management

• Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.
• Welcome participants to the programme, providing orientation materials and clarifying expectations.

Participant Support & Progress Tracking

• Conduct initial skills assessments to identify individual development needs.
• Monitor and document participant progress, providing regular updates to stakeholders.
• Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

Coordination & Communication

• Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
• Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

Engagement & Feedback

• Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
• Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

Reporting

• Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills of a successful volunteer:

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred but not essential:

• Experience in coordinating professional development programmes or similar initiatives.
• Familiarity with data analysis to assess programme effectiveness.

Job Types: Part-time, Volunteer

Benefits:

Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks?
• Do you have access to personal PC or laptop?

Work Location: Remote

Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition

What will you be doing?

We are looking for 3 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will 

• Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
• Help to recruit, and assure the adequate training of suitable, reliable volunteers
• Co-ordinate the volunteers to ensure that there is always someone available to support all our services 
• Help to create and distribute information regarding volunteer policies and procedures
• Monitor volunteers during their appointments to retain or replace candidates
• Meet and check-in with volunteers regularly to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
• Help to induct new volunteers
• Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
• Maintains a database of volunteers and projects and track metrics
• Help to promote the charity and its volunteer accomplishments 
• Set up and arrange any relevant training required for volunteers

What are we looking for?

The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.

Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.

Essential

• Experience in volunteering or HR and recruitment
• Managing and supporting volunteers
• Time manage effectively
• Supporting and advising others on policies and procedures
• Ability to motivate and encourage
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organisation and team building skills

Desirable

• Facilitation and/or training skills
• Personal experience of volunteering

What difference will you make?

You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support. 

You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims. 

What's in it for the volunteer?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.

You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.

A few more details

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing. 

This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.

We have an induction process to help successful applicant to understand how our Charity operates.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

• Supporting and encouraging a team of fundraising volunteers in the Horsham and district area
• Planning fundraising events and activities with your team
• Allocating tasks before and during fundraising events
• Keeping financial records from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Great people skills and the ability to bring out the best in others
• Excellent organisational skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Fine-tuned communication skills and a passion for engaging with people within your local community
• Basic IT skills to use Cats Protection systems - training and support can be provided
• Committee volunteers need to be aged 18+

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

At WWT we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close. People feel part of something amazing and are motivated to make a difference. As a Membership and Retail Support

As a Membership and Retail Volunteer you will actively engage with our visitors and encourage them to support WWT as members. Enthusing them with stories of our conservation work and the many benefits of membership, you’ll help us secure the essential support we need to continue our ambitious plans for wetlands conservation.

And if you have an eye for something special and can offer excellent customer service to every one of our visitors, even better. You will also be a support to our retail team and help keep up the great work in offering a wide range of items for them to take home. Experience is always welcomed but not essential as training for this and our membership processes will be provided.

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Volunteer Co-chair at Watford and Three Rivers Refugee Partnership (WTRRP)

Job summary: 

We're looking for a Co-chair to lead and shape the strategic vision of WTRRP as we move forward into our 25th year as a charity. We are looking for someone to support us with our strategy in line with our mission and our values. In this role, you will act as one of two Trustee committee co-chairs of the charity, responsible for the agenda and actions of Trustee meetings and AGM, improving good governance and acting as a senior ambassador of the organisation. We are looking for someone with enthusiasm, availability and leadership skills to work collaboratively with staff and volunteers.

WTRRP exists to support asylum seekers and refugees in Watford and Three Rivers who do not yet have settled status in the UK or may have specific needs relating to their application process or welfare. The main services of the charity are a drop-in session and social hub every Tuesday (at St Mary’s Church in central Watford), ESOL classes, providing financial support and advice to its clients and assisting them to integrate into the local community.

The Partnership has grown dramatically over the past 5 years, which is why we are looking for a co-chair to join us. WTRRP is run by a committee that meets typically every 2 months and it also provides supervision to our 3 staff members and support to our 70 volunteers.

We would welcome applicants with any of the following experience:

• Governance and previous Committee experience
• Business development and charitable fundraising
• Human resources and people management
• Lived experience of being a Refugee or Migrant
• Financial background

Principal responsibilities:

1. Be part of the Committee, supporting the organisation as it grows and develops.
2. Have availability to regularly attend the Tuesday hub at St. Marys church from 11- 2pm to support the team and be present.
3. Oversee the administration and coordination of sub-committees.
4. Serve as line-manager to the Caseworker and conduct planned supervision and appraisals.
5. Represent the Partnership as required to the public or external parties such as funders and Community groups.

This is an important role that will support the charity as we adapt and change. If you feel that you may have some of the skills we are looking for and want to have an initial chat with our chair, then please contact us.

Richmond Carers Centre, a network partner of Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in London Borough of Richmond upon Thames. 

Helping Carers to Live Well is our organisational aim.  We are looking for someone with the skills and ability to offer a coordinated approach in supporting unpaid and family adult carers in the London Borough of Richmond upon Thames. Carers provide vital support and can come from all walks of life and be of any age.

As a Volunteer Counsellor, you will be part of a small dedicated team and directly deliver our counselling service to adult carers. You will provide regular counselling sessions for carers each week. These will either be face-to-face at our centre or can be via a remote offer using either a video platform such as MS Teams or by telephone. The counselling service is part of a range of services offered to support carers with their emotional wellbeing. This work helps to enhance carers’ health and wellbeing. It also provides carers with a much needed break from their caring responsibilities, in a safe environment where they can focus on their wellbeing.

With your proven experience of working with carers or other vulnerable groups on an individual and/or group basis, you’ll recognise the importance of being client focused and have a commitment to enhance the lives of carers.  You will be able to demonstrate a broad knowledge of carer’s needs and a wide range of skills in relation to working with individuals and groups.

You will be self-motivated and positive in your approach to working with both carers and staff and have a willingness to embrace our organisational values. Strong administrative, time management, IT and organisational skills are essential. 

Benefits of volunteering for Richmond Carers Centre:

• Clinical supervision every fortnight
• Flexible working with counselling either offered face-to-face or remotely
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Access to shared resources and training opportunities
• Supportive and friendly working environment
• Staff and volunteer socials

Please use the application form only. CVs will not be accepted

Closing date – Tuesday 30th September 2025

Shortlisting – Week commencing Monday 6th October 2025

Provisional interview date – Monday 27th October 2025

If you would like to discuss the role in more detail, please call us and ask to speak to Sophie Richardson, Operations Manager or Ellie Wright, Interim Adult Carers Support Team Leader.

Support a startup promoting sustainability through battery recycling ♻️

ReviveBattery mitigate the early death of lead-acid batteries and regenerate them 2-3 times for up to 90% of their original capacity. In the process, they reduce 3.5 tons of Co2 emissions per battery. Battery recycling is an emission-intensive chemical process that causes environmental damage and harms people engaging with it. Their cutting-edge technology rejuvenates batteries without damaging them, reducing greenhouse gas emissions and avoiding the need for energy-intensive recycling.

HR Recruiting Coordinator

Job Title: HR Recruiting Coordinator Location: Remote/Hybrid Duration: 6 months Reports to: HR Lead / Founder About Us: Revive Battery is a cutting-edge battery regeneration company dedicated to transforming the energy sector with sustainable solutions. We specialize in extending battery life, reducing waste, and minimizing the environmental impact of lead-acid batteries through our innovative regeneration technology. Based in the Netherlands, our mission is to support a global transition to circular energy systems. We welcome Erasmus+ and international student interns who are passionate about sustainability to join our mission-driven team.

Role Summary: As an HR Recruiting Coordinator, you will play a vital role in supporting our recruitment and talent management processes. You will be responsible for coordinating candidate outreach, managing recruitment pipelines, and assisting with onboarding activities. This provides a unique opportunity to gain hands-on HR experience in an international startup while building skills in recruitment, administration, and organizational development.

Key Responsibilities:

• Draft and post job descriptions on various platforms. 
• Screen resumes and conduct initial candidate evaluations
• Schedule and coordinate interviews with candidates and hiring managers
• Support the onboarding process by preparing offer letters, agreements, and necessary HR documents Maintain candidate and employee records with accuracy and confidentiality
• Assist in organizing internal meetings, sync sessions, and training programs
• Use tools such as Google Workspace, Trello, and Asana to manage HR workflows
• Contribute to process improvements to enhance candidate expe HR operations

Requirements:

• Currently pursuing or recently completed a degree in Human Resources, Business Administration, Psychology, or a related field
• Strong interpersonal and communication skills
• Highly organized with attention to detail
• Ability to manage multiple tasks and deadlines in a dynamic environment
• Proficiency in Google Workspace and familiarity with recruitment platforms
• Interest in sustainability and contributing to impactful HR practices in the green tech sector

What We Offer:

• Practical experience in recruitment, HR operations, and talent management
• Exposure to international HR practices in a sustainability-driven startup
• Mentorship and guidance from experienced professionals
• Opportunity to contribute to building a diverse, inclusive, and mission-driven team
• Certificate of completion and reference upon successful completion

Minimum Hours per Week

10+ hours per week

Duration

6+ months