Administrator volunteer volunteer roles in kingston upon thames, surrey
Victory Afghanistan
Remote (must be based outside Afghanistan; UK or Europe preferred for time zone, but open worldwide)
Commitment: 6 hours per week through November 2025 (with the option to continue)
Compensation: Volunteer (unpaid)
About the Role
Victory Afghanistan is a US registered 501c3 charity based in Chicago, led by Afghan women and supported by more than 100 volunteers from 27 countries. We provide free online English education, mentoring and career pathways for over 850 Afghan girls and women who are currently banned from attending school or university.
We are seeking a highly motivated, strategic and entrepreneurial Career Pathways Manager to launch and lead a team focused on developing employment and internship opportunities for our senior students.
After completing our six level English programme and four semester mentoring course, students face three possible pathways:
1. Applying for international university scholarships abroad
2. Completing an online university qualification
3. Finding paid online work or remote internships — this is where you come in
Your role will be to build this pathway from the ground up, supported by a small team of Afghan volunteer project coordinators (each committing up to six hours per week). All are graduates or senior students from our programme.
You Will
• Develop a clear understanding of the online work landscape for Afghan women
• Explore safe and realistic income and internship pathways
• Identify potential partnerships with charities, NGOs, UN affiliates and socially responsible businesses
• Collaborate with Afghan project coordinators and our international leadership team
• Help shape long term systems for students to access paid work or meaningful career building experiences
Who You Are
• A committed professional with a background in charities, NGOs, international development, HR or social entrepreneurship
• Someone with excellent English and strong internet access
• Highly organised, adaptable and able to take initiative with limited resources
• Based outside Afghanistan (UK or Europe preferred for time zone, but open globally)
• A strong communicator with a sense of humour and a practical, solutions focused mindset
• Ready to commit around six hours per week through November 2025 (current semester)
Why Volunteer With Us?
This is a serious volunteer role in the middle of a humanitarian crisis. You will be helping to build something that could genuinely change the trajectory of a young woman’s life.
Victory Afghanistan is not just another charity. We are a global community of more than 100 volunteers from 27 countries, united in our mission to keep education alive for Afghan girls.
Interested?
Please send us a short message introducing yourself, your background, and why you are interested in this role. We will then arrange a conversation to explore fit and expectations.
We are a fast moving team made up of people from across the world. We are passionate, practical and committed to doing the most we can for the girls we serve. If this sounds like you, we would love to hear from you.
The Structured Intervention Support (SIS) service offers support for people with high and complex needs.
You will be assisting service users who experience mental distress in one-to-one settings:
-help to resettle in the community on discharge from hospital
-help to develop strategies to improve their quality of life and reduce their dependence on statutory services
-provide personalised key work support to enable people with complex mental health needs progress and maintain independent living.
We are looking for volunteers who can support people with activities for a minimum of 1 day per week. Activities such as:
-Escorting people to appointments/outings/activities or events
-Organisational and administrative tasks – help with budgeting; understanding/applying for welfare benefits; letter writing and form filling; arranging activities/appointments; planning the use of other services such as shopping.
-Supporting people to maintain their homes – reporting/organising repairs; organising a move; signposting and referring to services and activities.
-Ad-hoc support
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Our Cat welfare team leaders have the important role of coordinating, encouraging and supporting teams of fosterer volunteers and cat care volunteers. They help make sure volunteers with direct cat care roles are happy and confident and provide advice and guidance when needed. This incredible teamwork means we are able to help more cats and kittens in need.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Volunteering alongside colleagues including the branch coordinator/team leader, Cat Welfare team, branch development manager and Vet team to ensure that cat care policies, procedures and standards are applied
- Support fosterers to follow cat welfare policies and procedures
- Acting as the main point of contact within the branch for cat welfare and ensuring that welfare updates are shared and implemented effectively
- Supporting the branch by ensuring that accurate and up to date records of all cats helped are maintained, using specified systems
- Attending relevant volunteer training sessions and encouraging other volunteers to do likewise
- With the other volunteers, recruit, induct and support all branch fosterers and cat care volunteers
- Represent the branch at relevant meetings
- Play an active part in the branch committee, being part of the branch team leading on cat adoption information and updates
- Collaborating with the cat adoption team leader to ensure the highest standards of cat care are applied in line with our policies and procedures
Making a better life for cats, because life is better with cats


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA London South East Branch
This is an exciting opportunity to pass on your health and safety expertise whilst helping the RSPCA; promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things.
Overview of the Branch Trustee - Health and Safety opportunity
We are looking for an enthusiastic and passionate person, with a background in health and safety, who could devote their time to volunteer with us as one of our trustees at the London South East Branch. This role will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives.
As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.
About the RSPCA
Founded in 1824, we have been saving animals for 200 years and are proud to be the oldest welfare charity around. We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.
The RSPCA London South East Branch
The London South East Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
The London South East Branch has two retail shops (Sydenham Road and Norwood Road) and supports the work of the Inspectorate through rehoming of animals within the branch area.
Primary responsibilities of the Branch Trustee - Health and Safety
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To act as the branch committee member with specific responsibility for informing co-trustees, branch volunteers, and staff on health and safety matters relating to branch activities, and to assist with the implementation of good health and safety practices.
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Liaise with the branch manager regarding the implementation of any new health and safety guidelines from the Society, or the branch’s health and safety provider.
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Work with staff managers to ensure that the required staff training on health and safety is carried out.
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Ensure that health & safety risk assessments including manual handling, COSHH (Control of Substances Hazardous to Health Regulations), and fire are carried out and reviewed annually.
Core Branch Trustee responsibilities
- Appreciate and support the aims and policies of the RSPCA.
- Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
- Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
- In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.
- Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.
- Be aware of the outcome of regional board meetings and support regional initiatives.
- Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
- In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.
What we are looking for in a volunteer:
We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.
Alongside health and safety experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.
You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.
No previous trustee experience? That’s OK! We welcome applications from anyone interested in developing their skills by becoming a trustee and will provide relevant training.
What we can offer you as a volunteer Branch Trustee - Health and Safety
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We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
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Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
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The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
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The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
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A way to expand your professional and personal network through working with like-minded people.
Practical considerations
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Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
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Trustees are elected for a 12-month term each year.
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Reasonable expenses will be reimbursed.
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Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
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References will also be required.
How to find out more about being a Branch Trustee
For more information on becoming a Charity Trustee, and to ensure it is the right decision for you view the Government Charity Trustee Guidance.
There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Will you share your counselling or psychotherapy skills as a counsellor or therapist to join an online counselling service for patients and families affected by a chronic pain condition (Complex Regional Pain Syndrome)?
We're looking for 5 qualified counsellors, psychotherapists or psychologists volunteers ideally with some experience of working with chronic pain patients or lived experience of chronic illness, who may want to volunteer their skills supporting our adult service users (aged 18 & over) and help us to continue developing a mental health support service.
As a Volunteer Counsellor/Therapist you’ll be providing remote counselling/therapy support services to adults aged 18 and over many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling/therapy sessions online via Zoom or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our services users.
Depending on your qualifications, skills and experience, our volunteer counsellors / therapists provide person centred counselling (general talking counselling) or integrative counselling, or specialist services such as Cognitive Behavioural Therapy (CBT), ACT, CFT and EMDR for CRPS patients, or their families & close relatives.
People will be referred both by health or legal professionals as well as having patients and carers themselves referring into to the service.
In this role you’ll be able to develop your counselling and therapy skills, organisation, communication and team working skills.
Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.
What the role involves
This role may vary depending on needs, but is likely to include:
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Undertake a client assessments, followed by person-centred counselling (via Zoom or phone) to our clients, offering up to 20 sessions for each client plus 4 psychometric assessments
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Providing one-to-one counselling sessions to clients aged 18 & over
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Update our database with the client’s information, sessional notes and session attendance
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Maintain succinct, relevant session notes and store these confidentially and securely in acccordahce with GDPR
- Attending and participating in peer supervision support
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Attend CPD training to ensure your knowledge stays current
- Participating in volunteer meetings
- Maintaining client confidentiality, upholding data protection and equal opportunities principle
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Attend monthly Supervision and peer support sessions to ensure safe working practices
We can support you to develop the skills you need for this role, including a full induction. You will have a chance to discuss your role and any additional needs with us. We can offer you a supervisor as well as expenses for annual insurance and an external supervisor if required.
What you need for this role
Essential
- Be a member (including student membership) of one of the recognised membership organisations (see below)
- Level 4 Diploma level qualifications as a minimum (unfortunately no students at this time), Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy, Art Therapy, EMDR
- Minimum of 100 hours supervised
- Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
- A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
- Able to keep people’s personal data safe
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Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection
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Able to support a minimum of 3 clients a week, being three hours of your time for therapy sessions plus time for administration. We ideally hope you to offer the charity a minimum commitment of six months.
Desirable
- Knowledge of chronic pain or Complex Regional Pain Syndrome
- Previous experience as a chronic pain or CRPS counsellor or psychologist
- Committed to our values
- Willing to develop skills and experience
- Enjoy working as part of a team
- Effective administration skills, planning and organisation skills
- Approachable, presentable, enthusiastic
We also welcome training counsellors and counselling/clinical psychologists who are looking for placements.
Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.
Recognised Organisations You Must Be A Member of:
- British Association for Counsellors and Psychotherapists (BACP)
- British Association for Behavioural and Cognitive Psychotherapists (BABCP)
- EMDR Association UK
- Complimentary and Natural Healthcare Council (CNHC)
- British Psychological Society
- General Hypnotherapy Register (GHR)
- British Society for Clinical Hypnotherapists (BSCH)
- National Council for Hypnotherapists (NCH)
- United Kingdom Council for Psychotherapy (UKCP)
- The National Hypnotherapy Society (HS)
- National Counselling Society (NCS)
- Health & Care Professions Council (HCPC)
- The Association for Professional Hypnosis and Psychotherapy (APHP)
- National Register of Hypnotherapists & Psychotherapists (NRHP)
Making a difference
What impact will the opportunity have?
You will join the charity during a critical and challenging period where referrals are on the rise and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for our clients but also ensure we provide counselling services and mental health support to our CRPS patients & their families who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.
What's in it for you as the volunteer?
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is rapidly expanding, you would have a key role in developing our counselling and psychotherapy programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in our clients' life which is already isolated and painful, who may not have received any psychological support.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barefoot and Free is a grassroots charity that supports families of neurodivergent children and children affected by trauma. We offer fully funded staycations and nature-based respite breaks for families and parent carers who are often at breaking point.
We’re a small, warm team not a large wealthy organisation and we care deeply about what we do. There are no airs and graces here, just real people doing our best to help families who need a break. Right now, we need someone with the skills and experience to help us bring in more funding to meet the growing need.
We’re looking for someone experienced and independent.
This is not a start out training opportunity. You’ll be working alongside an existing bid writer and need to come in ready to get stuck in with little to no guidance, it will test your resiliance and give you some amazing challenges. We’re looking for someone who knows how to write strong, successful bids and is comfortable finding opportunities, matching them to our projects, and managing the process from start to finish including rreporting/funding feedback, we are giving you alot of exciting responsibility so if you wish to progress and move to the next step and meet some personal goals this is for you.
What are we looking for?
- 2+ years of experience with writing successful bids, copywriting, research or similar
- Excellent written English (grammar, clarity, tone) a clear communicator who can work independently and enjoy networking.
- Ability to understand and match funders’ priorities
- Skilled at summarising and restructuring complex content
- Experience in bid writing, copywriting, research, or professional writing (or willing to learn how to use your professional writing skills in this area)
- Self-motivated, organised, and collaborative, confident and able to work without close supervision
- Commitment of at least 3–4 hours per week
- UK-based only (but remote role, so open to any applicants within the UK)
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Meet funding dealines and reporting deadlines
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Maintain the funding database and outcomes
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Someone who genuinely cares about the work we do and wants to help us keep doing it.
Please note: We do not provide references for volunteers who have been with us for less than six months.
What difference will you make?
By securing funding through successful bids, you will be supporting Barefoot and Free towards building a more sustainable and resilient organisation. Your input will be instrumental in establishing long-term sustainability, ensuring that our vulnerable families are supported over time. Families are often stretched to the limit with carer roles, supporting vulnerable children and young people without breaks or respite, by securing suitable funding you will be supporting them and the long-term sustainability of the organisation's efforts with the ultimate goal of profoundly improving the quality of life for our families.
We rely entirely on grants and donations. Every successful bid helps keep the doors open for families who often have nowhere else to turn.
Perks of volunteering with us:
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Flexibility to work around your life
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Take the lead on bids from start to finish
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Join a genuinely warm, down-to-earth team where your input is truly valued and felt
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Be part of something that directly supports struggling families in a very real way
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A rewarding role where your skills will have a direct and lasting impact
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Achieve some personal goals and a chance to build your portfolio with meaningful, purpose-driven work
If you’re looking to be part of something real, something with heart, and you’ve got the experience to make a difference, we’d love to hear from you today.
Before you apply: Please, check out our website to understand our work and send your application with a CV and cover letter. Applications without a cover letter will, unfortunately, not be considered. We'd love to hear from the real you not the AI you. Thank you
Providing funded respite breaks for families of neurodivergent children and children affected by trauma.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London, UK
Work Type: Hybrid (Required in the office with the Social Media team on Mondays once every two weeks)
Hours per Week:
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12 hours/week when working remotely
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17 hours/week when in the office (once every two weeks, 11am–4pm)
Time Commitment: Flexible hours
Work Arrangement: Remote or hybrid (office attendance flexible — can attend once a month or more depending on availability)
Job Summary:
We are looking for a skilled and passionate Head of Communications to lead the visibility of our brand, enhance media engagement, and develop compelling content that communicates the impact of our work with children and families.
This role calls for a creative and strategic thinker with experience in brand development, digital marketing, stakeholder engagement, and public relations. You will oversee media relations, social media, and content development, ensuring brand consistency and impact across all channels.
Key Responsibilities:
✅ Media & Public Relations
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Build and maintain relationships with journalists and media outlets
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Manage press releases, interviews, and PR efforts to raise brand awareness
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Develop and execute strategic PR campaigns highlighting our initiatives
✅ Digital & Social Media Management
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Develop a strong digital strategy to increase online engagement
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Oversee content creation for social media in line with our brand voice
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Use analytics and market insights to guide and improve campaign performance
✅ Branding & Content Creation
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Shape and implement cohesive brand strategies
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Work closely with graphic designers to maintain consistent branding
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Produce high-quality written and visual content to tell our story
✅ Strategic Marketing & Stakeholder Engagement
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Collaborate with internal teams, third-sector partners, and agencies to deliver impactful campaigns
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Manage marketing budgets to ensure effective use of resources
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Use data to refine strategies and maximise reach and effectiveness
Required Skills & Experience:
✔ Experience in brand strategy and communications across sectors
✔ Strong background in digital marketing and content creation
✔ Proven media relations and public relations skills
✔ Ability to analyse campaign outcomes and leverage market research
✔ Excellent stakeholder management and cross-functional collaboration
✔ Budget management experience
✔ Familiarity with WordPress and social media platforms
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: Make a Smile
Location: Remote (with opportunities for in-person collaboration depending on projects)
Commitment: Flexible, approx. 4–6 hours per week
About Make a Smile
At Make a Smile, we believe in creativity and innovation to ensure children and volunteers alike have the best experience possible. We’re constantly looking for fresh, forward-thinking ideas to improve how we work, and our Innovations Officers play a vital role in bringing those ideas to life.
The Role
As an Innovations Officer, you’ll take the lead on a unique innovation project—overseeing it from idea to reality. Each project is designed to keep our charity current, exciting, and impactful, whether that’s through new activities, resources, or systems that improve how we operate.
You’ll work with and manage a dedicated Innovations Subcommittee, guiding the project through planning, testing, reviewing, and rolling out across chapters. This is a brilliant opportunity for someone who enjoys problem-solving, project management, and bringing creative ideas to life.
The Innovations Officer will:
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Create a clear project outline (aims, budget, timeline, required skills, and success criteria).
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Recruit and manage a subcommittee, ensuring the right mix of skills to make the project a success.
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Oversee project administration, including risk assessments, task logs, and reflection templates.
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Design, test, and pilot the project, gathering feedback from volunteers and chapters.
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Evaluate and improve the project through multiple testing rounds before rollout.
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Support full implementation, ensuring it becomes embedded into the charity’s work.
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Keep trustees updated with regular progress reports and updates at leadership meetings.
What We’re Looking For
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Strong organisational and project management skills.
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Creativity and a problem-solving mindset.
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Ability to lead and support a team of volunteers.
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Willingness to adapt, reflect, and improve upon feedback.
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An interest in developing new ideas and approaches.
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No specific technical background is required—just enthusiasm and commitment!
What You’ll Gain
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Hands-on experience managing a project from start to finish.
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Skills in leadership, delegation, and innovation.
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The chance to bring your ideas to life and see them make a real difference.
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A collaborative, supportive environment with other volunteers.
Time Commitment
This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on the stage of your project.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a way to give back to your community? We are seeking organised, compassionate individuals to be the welcoming heart of our Hub. If you have a friendly smile, are well orgabnised and are looking for a reception based role, this could be for you.
BACKGROUND:
- The Cardinal Hume Centre works to prevent and tackle youth and family homelessness, we:
- Provide a home to 39 young people
- Offer support to local children and families at risk
- Help families keep or find a stable home and manage their money
- Mentor people to find work or training
- Help people secure their legal right to remain in the UK and access homes, work and benefits.
Last year we helped over 1200 people including nearly 600 families and 230 children and young people. Our aim is to tackle homelessness, poor housing and poverty at a young age and break its cycle into later life. We want to see the value in each individual and nurture potential, helping young people and families to thrive.
The Centre prides itself on its welcome and person-centred approach. It recognises each individual is different, often with complex needs and so our response must be multi-layered. We therefore have six principal services: residential services for homeless young people; family support; housing and welfare rights advice; employment support; learning; and immigration advice and advocacy.
OUR PEOPLE - We believe each person matters:
Our clients guide everything we do. We’re here to help children, families and young people experiencing or at risk of homelessness, or clients who have urgent needs that can be met at the Centre and not elsewhere.
We seek to develop trusting relationships with our clients. We rely on them to help us improve and develop our services, so we include them wherever possible in our work.
Our staff and volunteers:
Our staff and volunteers are diverse in their backgrounds, and their skills and experience. Many have lived experience of the challenges our clients face. We are proud of our warm welcome and our team’s commitment to support people facing disadvantage to escape the cycle of poverty and homelessness.
The HUB on Medway Street is the main entrance for clients who wish to access the services on offer. Staff in the Hub can provide level 1 advice on housing and welfare rights and for more complex cases, can refer clients to one of our other services, such as housing, welfare rights, immigration, employment and learning, and family services.
Summary of Role.
You will be supporting a team that is helping people from the local community, who are vulnerable and facing disadvantage, including; homeless young people, people living in insecure accommodation or at risk of losing their housing, low-income families with young children, unemployed people, refugees and migrants. (further details below)
Your presence supports the smooth running of the Centre and increases the team’s capacity to see and help more people.
This role is in the heart of the organisation where you will meet people of all backgrounds and learn how a community organisation responds to local need.
What will you be doing?
- Answering the intercom and buzzing clients in when they arrive
- Welcoming clients to the Centre, signing them in and out of the building calling the staff member to tell them that their client has arrived
- Registering new clients and booking an appointment with the Assessment team
- Assisting with the collection and distribution of client mail
- Administrative support to services, such as, photocopying or scanning documents for service teams and emailing them to relevant staff member
- Printing off and posting out letters to clients
- Possibility of assisting with benefit claims/forms
Other tasks that can be undertaken during quieter periods:
- Assisting clients and staff with phone calls if volunteer speaks a needed language
What are we looking for?
- You will be a confident and patient person with a professional and friendly manner and able to remain calm under pressure
- Some experience of customer service or dealing with a diverse range of people desirable
- Good listening skills
- An ability to communicate well and with confidence when handling enquiries
- Some IT skills useful
- A non-judgemental attitude towards people’s problems in their lives
What is the time commitment?
We are seeking someone for one day a week on a Thursday or Friday from 9.30am to 3pm, with an hour lunch break at 1pm. We are looking for a commitment of 6 months, which sounds like a long time, but there’s lots to learn and volunteers find this goes very quickly!
How will you be supported?
You will be supported by the Advice and Assessment team
You will be offered regular supervision and a staff member will be present in the Hub whilst you are on duty
You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel and contribution to lunch up to £6.
Recruitment Procedure
Apply> Informal interview> Reference and DBS checks> Trial period
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer: The PR Officer of Hidayah plays a vital role in raising the profile of the organisation. The PR Officer will take the lead in managing relationships with external media, agencies, and partners to help Hidayah achieve its strategic aims. The PR officer will work closely with the Chair and two digital trustees, and focus on increasing visibility, strengthening our public image, and supporting advocacy through effective communication.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
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Act as the main point of contact for external media outlets, journalists, and PR agencies on behalf of Hidayah.
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Work with the Chair to help implement their media strategy and PR aims.
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Draft, review and issue press releases, statements, and media content as needed.
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Identify media opportunities that can help platform Hidayah’s work, voices, and campaigns.
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Cultivate and manage relationships with media partners, influencers, and relevant organisations.
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Provide PR advice and guidance to the Chair and help ensure consistent messaging.
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Contribute to the development of key messaging and ensure alignment with organisational policies and values.
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Help monitor media coverage and report back to the Chair on PR impact and reach.
What do we expect from the PR Officer of Hidayah?
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Knowledge:
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Experience in PR, communications, journalism, or media relations, ideally in the voluntary, charity or advocacy sector.
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Understanding of media landscapes, both mainstream and community-based, with an awareness of LGBTQ+ and/or faith-sensitive contexts.
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Knowledge of reputation management and crisis communications.
Personality:
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Confident communicator with strong interpersonal skills.
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Ability to represent Hidayah with professionalism, sensitivity, and integrity.
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Friendly, enthusiastic, dedicated, and committed to Hidayah’s mission and values.
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Creative thinker who can identify innovative ways to promote Hidayah’s work.
Personal Skills:
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Strong writing and editing skills for creating press releases and media content.
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Ability to develop and maintain positive relationships with external partners.
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Understanding of confidentiality, safeguarding, equality and diversity in communications.
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Ability to respond to media challenges and opportunities with diplomacy and care.
Administration Skills:
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Organised and methodical in managing media contacts and communications records.
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Competence in using email, social media platforms, and shared systems such as Google Drive.
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Ability to draft reports on PR activity for Board meetings.
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Familiarity with digital tools to track media coverage and public engagement.
How much commitment is required?
We are flexible around your own schedule. One average the role will require 2-4 hours per week. The following commitments are in place for all Hidayah volunteers:
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To be available for media requests or to coordinate timely responses as needed.
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To support Hidayah events through PR activity and promotion.
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To help with fundraising efforts by securing media coverage for campaigns and initiatives.
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To check and respond to PR-related emails promptly.
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To maintain clear records of media engagement and press materials in the organisation’s shared systems (Google Drive).
Our mission is to provide support and welfare for LGBTQI+ Muslims
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA London South East Branch
Are you passionate about animal welfare? We are looking for an enthusiastic person who understands charity finance to support us in our mission to prevent cruelty, promote kindness and alleviate the suffering of animals.
Overview of the Branch Treasurer opportunity
We are looking for someone to volunteer as a Branch Treasurer for the London South East Branch. This role would play a vital role in supporting the Branches affairs so that it is governed and managed effectively, whilst continually having animal welfare at the forefront of their mind.
As a minimum, trustees would generally attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.
About the RSPCA
Founded in 1824, we have been saving animals for 200 years and are proud to be the oldest welfare charity around. We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.
The RSPCA London South East Branch
The London South East Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
The London South East Branch has two retail shops (Sydenham Road and Norwood Road) and supports the work of the Inspectorate through rehoming of animals within the branch area.
Primary responsibilities of the Branch Treasurer
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Implement and maintain sound financial systems.
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Take a lead role in ensuring the committee set annual financial budgets and plan the branch income and expenditure.
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Provide a written financial report for every branch meeting.
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Liaise with auditors/independent examiners regarding the production of the annual branch accounts and treasurer’s report.
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Maintain control of all bank accounts as authorised by the committee.
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Execute and operate branch committee financial decisions and act as branch co-signatory.
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Maintain control over all branch paying-in books and receipt books and to ensure their correct use.
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In the absence of a branch box secretary, to assume responsibility for the branch network of collection boxes.
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Arrange payment of the annual branch contribution to the appropriate RSPCA fund.
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Coordinate financial control of all branch fundraising activities.
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Make quarterly VAT returns to headquarters promptly.
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Ensure the production, monitoring and annual review of the branch’s financial risk management strategy following the charity commission’s requirements.
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Liaise with branch officers, Branch Partnership Managers and Branch finance coordinator on Financial affairs as necessary and alert them immediately to any possible difficulties or irregularities.
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Ensure the retention and safekeeping of all branch financial documentation for the appropriate time as set by the charity commission.
Core Branch Trustee responsibilities
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Appreciate and support the aims and policies of the RSPCA.
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Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
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Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
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In conjunction with your fellow trustees and Branch Partnership Manager, write, adopt, monitor, and review a development plan setting out your branch's short and long-term aims.
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Actively participate in branch committee meetings and attend the branch annual general meeting and regional conference.
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Be aware of the outcome of regional board meetings and support local initiatives.
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Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
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In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.
What we are looking for in a volunteer:
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We are particularly looking for someone who has knowledge and experience in finance, who may already understand charity finance.
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As a trustee, you would be able to dedicate the time to attend monthly committee meetings, which last approximately 3 hours.
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There will be additional volunteer duties between meetings, such as; providing financial reports at committee meetings, monitoring the budget that the trustees have set for the year, processing payments, querying invoices, VAT returns, and processing Gift Aid claims.
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No previous trustee experience? That’s OK! We welcome applications from anyone interested in developing their skills by becoming a trustee and will provide relevant training.
What we can offer you as a volunteer Branch Treasurer
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We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
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Ongoing support is also provided by local and national RSPCA staff and any additional training provided by the relevant branch.
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The platform to utilise your skills and experience to oversee the charity and make decisions that directly impact local animal welfare.
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The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
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A way to expand your professional and personal network through working with like-minded people.
Practical considerations
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To become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
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Trustees are elected for a 12-month term each year.
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Reasonable expenses will be reimbursed.
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Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
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References will also be required.
How to find out more about being a Branch Trustee
For more information on becoming a Charity Trustee, and to ensure it is the right decision for you view the Government Charity Trustee Guidance.
There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.
The purpose of the current role is to help promote our Adult Co-production services within the local community, to increase engagement and develop collaboration between various organisations and mental health services. Our current Co-production initiatives include the Adult Co-production Group, The Shakti Project (wellbeing service for Black, Asian and Minority Ethnic individuals) and a new Young Adult Co-Production group working with 18–25-year-olds.
Main Responsibilities
This role involves working closely with service managers and the co-production coordinator to discover new organisations and community events to reach out to establish a presence and promote our co-production services, as well as work in partnership with others to improve our services.
This would include identifying appropriate locations to distribute posters and promote the service, assisting with the creation of digital content promoting the service both digitally and in-person, identifying an in-person location that could function as a community hub to host regular meetings (Chai and Chat for the Shakti Project), setting up the community hub on a regular basis prior to meetings, helping with the planning and delivery of enrichment trips and outings, and keeping up to date with important events that can be used to promote our services and engage with the community e.g. Eid, Diwali, Black History Month, Mental Health Awareness week, Health Fairs, Career/ Volunteer Days, Freshers Fair etc.
Tasks
· Promoting the service to members of the South Asian and BAME community (Shakti Project) and 18–25-year-olds (Young Adult Co-Production Group)
· Community outreach: visiting places of worship, events, and communal areas in the tri-borough to promote our projects
· Keeping up to date with online groups and forums that can be used to promote the service
· Assisting in setting up a physical space to host regular Shakti Project group sessions, ensuring accessibility requirements of service users are upheld.
General Responsibilities
• Undertake any other duties commensurate with the level of the role.
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.
• Share our commitment to safeguarding adults and children at risk of harm. Undertaking safeguarding training.
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.
Type of person we are looking for:
Essential
· Good listener with strong communication skills
· Highly reliable and good time management skills
· Open-minded and non-judgmental approach to having conversations around mental health
· Good knowledge of mental health difficulties and mental health awareness
· Understanding the needs and challenges of the South Asian and BAME community
Desirable
· Good knowledge of services, charities and organisations in Hammersmith, Fulham, Ealing and Hounslow
· Ability to speak or comprehend an additional language e.g. Hindi, Punjabi, Gujarati, Somali, Arabic, Urdu etc.
Time commitment and expenses:
· 6 hours per week (including a 1-hour lunch break), during our core hours of 10AM – 4 PM.
· We request a minimum commitment of 3 months of volunteering after the completion of your induction.
· We request a minimum commitment of 6 months of volunteering before reference request.
· We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role.
HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Travel Radar is a purpose-driven media organisation committed to making travel more meaningful and accessible for everyone. Since launching in 2015, we’ve become a trusted voice in aviation and air-travel news, reaching over 20 million people worldwide.
We’re powered by a fully remote and diverse team of 50+ volunteers who are passionate about travel, media, and making a global impact. Our HR and People Operations team plays a vital role in ensuring this community is supported, valued, and empowered.
�� About the Role
We’re on the lookout for a motivated HR Assistant to join our People Team. This is a generalist entry-level role with the opportunity to specialise in an area such as:
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Recruitment Coordination
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New Hire Onboarding
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HR Administration
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Employee Experience & Engagement
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Training & Development
You’ll gain hands-on experience in a collaborative, fast-paced environment — ideal if you’re looking to kick-start or grow your career in HR.
�� Key Responsibilities
Depending on your assigned focus, tasks may include:
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Supporting the recruitment process by posting ads, screening applicants, and scheduling interviews
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Assisting with onboarding new volunteers, including documentation and welcome sessions
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Maintaining digital HR records and tracking key data
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Responding to team queries and supporting the delivery of internal communications
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Helping organise training opportunities, check-ins, and team initiatives
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Supporting our HR projects and contributing ideas to improve team culture
�� Perks of Volunteering with Travel Radar
(Please note: This is a voluntary, unpaid role — but packed with value!)
�� Flexible workload – Fit your hours around your schedule
�� Fully remote – We can provide a laptop, desktop, or virtual machine if needed
�� Lunch & travel expenses covered – For any in-person events or team meetups
✈️ Exclusive discount program – Save with 3,000+ retailers (travel, fashion, insurance & more)
�� Professional training – Fully funded CPD Level 3, 5, or 7 certification + industry mentoring
�� Premium tools – Access Office365, Grammarly Premium, Canva Pro, and Adobe Photoshop — available for both Travel Radar and personal use
Our mission to change how travel is seen involves showing people how to make their journeys as fulfilling as possible whilst empowering our team!

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to volunteer in a customer facing role at RNIB's Product and Advice Centre in London? Could you be the welcoming face of RNIB? Do you have good communication skills and enjoy meeting and helping people? We need friendly, enthusiastic people like you to give visitors to our building the best possible experience when they come to us for information about our products and services. Visits to our Products and Advice Centre are a great way of customers finding out about the products and services that RNIB offers, and give customers the chance to try and buy products.
The role involves welcoming customers and assisting customers to view and try products before they buy, recording purchases on the till (training will be provided) and some admin tasks such as using excel, checking stock lists and processing payments.
We are looking for volunteers with a welcoming and friendly nature, who enjoy interacting with people. Some experience of Microsoft Office and Excel would be great but is not essential.
The Product and Advice Centre team is a friendly and supportive team and ideally, you will have some flexibility to fit in with the needs of the Product and Advice Centre. Volunteers are needed from 9.30am until 4:30pm.
How often will I be needed?
- 1 Days per Week
Key requirements
- This role requires 1 reference.
Location
Region
- Greater London
Additional location information
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The Grimaldi Building, 154a Pentonville Road, London, N1 9JE. A five to ten minute walk from three nearby train stations: King’s Cross, Euston and St Pancras International.
Who this opportunity will suit
Minimum age
- You must be at least 16 years old to apply
What skills and experience are needed?
- Ability to use your own initiative
- Approachable & empathetic nature
- A welcoming and friendly nature
- Good Interpersonal Skills
- Microsoft Word, Excel and internet
- Willingness to work as part of a team
- Reliable, punctual and trustworthy