Adoption panel administrator jobs
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight London. Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy.
Contract: Fixed term contract until end of October 2026
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.
About the role
As an Engagement and Assessment Worker, you will be part of Crisis Skylight London’s Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach our Skylight Centre. Engagement and Assessment Workers are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers, and supporters. You will be providing information about Crisis’ services, delivering a high-quality triage and assessment service, and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. You will also manage a small caseload.
Crisis uses a case management approach, and the successful candidate will attend case management meetings, reflective practice, and team meetings. You will also work collaboratively with external partners and Crisis Skylight London’s Coaching and Learning Teams.
About you
To be successful in this role you will have:
- Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
- Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
- Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
- Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
- Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
- Ability to manage a caseload, and successful relationships with external service providers and partners.
- Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 23 November 2025 at 23:59
Interview date and location: Friday 5 December 2025 (in-person) at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT
Interview process: Competency-based interview and interview task to Case Study sent to shortlisted candidates prior to the interview
AI in job applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Overview
The Member Engagement Administrator will play a key role in supporting the eAA’s member engagement and event activities. This post will focus on increasing participation across the Association’s Special Interest Group (SIG) programme, supporting online and in-person events, and assisting in the delivery of the International Awards and International Conference.
The ideal candidate will be proactive, well-organised, and a confident communicator who enjoys working collaboratively with volunteers and external stakeholders. This is an exciting opportunity for someone who wants to contribute to a thriving membership organisation making a real impact in education and assessment innovation.
About the e-Assessment Association
The e-Assessment Association (eAA) is a not-for-profit membership organisation based in the UK that brings together everyone with an interest in digital assessment. Since 2008, the eAA has championed the adoption of technology-enhanced assessment across education, training, and professional learning.
The eAA’s mission is to:
- Provide professional support and facilitate discussion for people working in this field.
- Showcase and promote the positive contributions that technology makes to all forms of assessment.
- Develop and share good practice for both suppliers and consumers of e-Assessment technologies.
We are a small, friendly, and collaborative team with an active and growing global membership. There are always new and exciting projects in the pipeline, with some of our current including a rebrand and the launch of a brand-new website.
Key Responsibilities
Special Interest Group (SIG) Support:
- Manage the administration and coordination of the eAA’s Special Interest Groups.
- Support and prompt volunteer leads to ensure each SIG remains active and productive.
- Coordinate and schedule SIG meetings and online events, including setting up Cvent/ Zoom/Teams sessions and distributing materials.
- Assist with follow-up actions such as publishing content, circulating recordings, and gathering member feedback.
- Monitor engagement levels and prepare summary reports for the Operations Manager and Board.
Event Support (Online and In-person):
- Assist in the setup, promotion, and delivery of online events, including webinars, panel discussions, and SIG sessions.
- Manage speaker liaison, registration processes, and event logistics.
- Support the delivery of major eAA events including the International Conference (2026) and the International Awards Gala Dinner, including administrative coordination and event materials.
- Ensure a positive participant experience by handling communications and post-event follow-up.
Membership and Communications:
- Respond to member and volunteer enquiries in a timely and professional manner.
- Support the creation and distribution of newsletters, announcements, and updates about SIG and event activity.
- Contribute to website updates and online event listings (including management of our online ‘Events Calendar’).
General Administrative Support:
- Maintain accurate records and documentation in shared systems
- Support the wider team on projects or tasks as directed by the Operations Manager.
Collaboration and Teamwork:
- Work closely with internal teams, volunteers, and external partners.
- Attend in-person team meetings and support in-person at Association events (Time-Off-In-Lieu policy in operations for additional hours worked).
General:
- Maintain records, files, and documentation in an organised manner.
- Assist with special projects as required
- Other appropriate tasks and roles as delegated by the Operations Manager
- To undertake other duties which may, from time to time, be necessary to further the work of eAA.
Please note, there will be the occasional requirement (c. 6 times per year) to travel nationally (UK) for events and team meetings. These instances will include overnight stays. There may be future requirement for some international travel.
Qualifications
Essential Skills:
- At least 2 years’ experience in an administrative support role.
- Experience managing events (especially online events such as webinars or small conferences).
- Strong organisational and multitasking skills with high attention to detail.
- Excellent written and verbal communication skills.
- ‘Tech-savvy’ with a willingness and ability to adapt to new technologies and programmes, including AI. Confident using digital tools such as Microsoft Office, Zoom/Teams, and social media platforms.
- Ability to work independently in a remote team environment.
Desirable Skills:
- Experience working in a membership organisation, charity, or non-profit setting.
- Familiar with CRM systems, preferably HubSpot.
- Familiar with content creation tools such as Canva.
- Experience using event platforms such as Cvent.
- Passion for education and technology, with a commitment to promoting the use of e-assessment.
Benefits
- Opportunity to work with a dedicated, friendly team, passionate about advancing e-assessment.
- Professional development and training opportunities.
Working Arrangements
- This is a remote, work-from-home position.
- Occasional travel within the UK will be required for team meetings and events (travel and accommodation expenses covered).
- A Time-Off-In-Lieu (TOIL) policy operates for additional hours worked.
Application process
The e-Assessment Association is an equal opportunity employer and encourages applications from all qualified individuals. We are committed to creating a diverse and inclusive work environment.
Interested candidates should submit their CV and a cover letter detailing their relevant experience and explaining why they are a good fit for this role. Applicants should remove any personal information from their CV and covering letter (name, email address, photograph etc.). We also ask applicants to complete our equality and diversity monitoring form at the point of application.
Applications should be submitted online via our website. We do not accept applications by email. The closing date for this vacancy is Wednesday 26 November, 12:00-noon GMT. If you experience any issues in uploading your application, require this description in a different format, or have any questions about the role, please contact Adam Taylor, Operations Manager.
Interviews will be held online (Teams or Zoom) on Thursday 4 December. Shortlisted candidates will be set a task ahead of interviews, details for which will be communicated following shortlisting. Please note, it is not possible to schedule interviews for any other date than that stated above. Interviews will take place in normal business hours (09:00 – 17:00)
The e-Assessment Association (eAA) has a legal responsibility to ensure that all its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to the eAA verifying that you are eligible to work in the UK before you start work.
The client requests no contact from agencies or media sales.
JOB PROFILE
JOB TITLE: Lead Trusts & Grants Officer
RESPONSIBLE TO: Senior Trusts & Grants Manager
HOURS OF WORK: Full time 35 hours per week
LOCATION: Home working/ Hybrid
DURATION: Permanent
SALARY / GRADE: £32,330
KEY WORKING RELATIONSHIPS
• Senior Trusts & Grants Manager
• Trusts & Grants Officer
• Director of Fundraising, Marketing & Communications
• Chief Operating Officer
• Senior Leadership & Service Managers
• Grant making trusts and foundations
• Major Donors
PURPOSE OF THE ROLE
The Lead Trusts & Grants Officer is responsible for developing and delivering income from mid-value grant making funders, notably trusts and foundations. The role involves managing a dedicated pipeline of opportunities, writing and submitting compelling applications, and stewarding funder relationships. This position works closely with service teams to understand project needs and create accurate budgets and impactful funding proposals. This role will also provide direct line management to the Trusts & Grants Officer, supporting their professional development and ensuring the team's overall success in meeting fundraising targets.
MAIN DUTIES AND RESPONSIBILITIES
Fundraising and Grants Management
• Pipeline Management: Lead on prospecting, developing and managing the mid-value trusts and grants pipeline, focusing on bids around £20,000 - £70,000, including multiyear grants, ensuring a consistent flow of opportunities to meet team income targets. Developing the skills and ability to manage higher value and more complex strategic bids.
• Application Writing: Develop and submit compelling, high-quality grant applications and proposals for mid-value funders, working closely with service teams, ensuring accurate budgets and income against Adoption UK’s strategic priorities.
• Stewardship: Cultivate and maintain strong relationships with a portfolio of new and existing mid-value funders, providing timely and impactful reports to secure renewed funding, and developing relationships with key external contacts through excellent communication.
• Reporting: Oversee the accurate tracking of all applications, reports, and communications using team tracking methods, and the CRM database, providing regular progress updates to the Senior Trusts & Grants Manager.
• Collaboration: Work closely with the Senior Trusts & Grants Manager, the Trusts & Grants Officer, and service teams, to align fundraising activities with the organisation’s strategic priorities and annual income targets.
• Undertake other duties and projects as directed by the Senior Trusts & Grants Manager and Director of Fundraising, Marketing and Communications.
Team Management and Development
• Line Management: Provide line management and support to the Trusts & Grants Officer, including regular one-to-ones, appraisals, and professional development.
• Training and Mentoring: Guide the Trusts & Grants Officer on best practices for researching, writing, budgets, and stewarding of small-value grants.
Personal specification
Knowledge and experience
• Track record of successfully securing individual grant awards typically ranging between £10,000 and £50,000. (E)
• Knowledge of fundraising sector with specialist knowledge of grant making trusts and foundations, or similar grant/bid-writing experience (E)
• Experience in writing persuasive proposal documents and bids (E)
• Experience in developing and implementing fundraising policies and process to deliver strategic goals (E)
• Experience in supporting service teams to deliver complex projects on time and to budget (E)
• Experience in successfully stewarding multiple stakeholders including grant managers and major donors (D)
Qualifications and Education
• Graduate level or equivalent significant professional experience in fundraising/bid
Skills and abilities
• Ability to make decisions within area of responsibility, based on defined frameworks, policies, and procedures and/or based on knowledge of regulations and best practice (E)
• Shows good professional judgement (E)
• Can successfully operate matrix management of complex projects at a national level (E)
• Delivers high quality work with minimal supervision and direction (E)
• Able to communicate clearly and engage with stakeholders at all levels (E)
• Is successful in securing positive external relationships with stakeholders and supporters (E)
• Demonstrates personal credibility (E)
• Demonstrates experience and ability in impact reporting (D)
• Ability to research the sector to identify the best prospects (D)
• Has the capacity to deal with complex issues and is good at problem solving (D)
• An exceptional administrator with excellent organisational and writing skills (E)
• Self-starter, used to working to deadlines and delivering against KPIs (D)
Accountability
• Shows previous experience of achievement of income targets (E)
• Shows previous experience of excellent funder or similar relationship stewardship (E)
• Able to contribute to the development of income growth strategy and strategic goals (D)
Behaviours
• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross-functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Values the opinion of others. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
People and Culture Administrator
Do you have excellent administrative and communication skills? Enjoy working with a wide variety of people?
• Permanent, part-time 28 hours per week
• Hybrid working – forty per cent office presence at CMS House, Oxford
• Starting salary £21,988 (£27,485 per annum full time equivalent) depending on experience, with a generous pension contribution: up to 10 per cent employer contribution on annual salary
• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:
o access to 24/7 employee assistance programme with qualified counsellors
o regular wellbeing coffee mornings
o support on menopause for women
o up to three volunteer days a year
o up to three family emergency leave days a year
o retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from women and individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
Your role
Your role is to provide vital administrative support to the people and culture team, specifically relating to HR, which includes recruitment, onboarding and contract administration. In so doing, you’ll contribute to the development and maintenance of a climate of collaborative relationships between staff at all levels, and the attraction, retention and development of employees working to fulfil CMS’ mission.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven administrative experience and enjoy working with a wide range of people. You will have excellent communication skills, plus scheduling and organisational skills, and enjoy a variety of responsibilities within the role. Experience within an HR setting would be an advantage.
You will need to be in sympathy with the aims and values of Church Mission Society.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 16 November 2025
Interviews are planned to be held on Thursday 27 November 2025 at CMS House, Oxford.
To apply
Please send your application form and CV via website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.



The client requests no contact from agencies or media sales.
CPAG is seeking an AI Coordinator for a two-year fixed term to support our work in the responsible use of AI. In this role, you will lead on planning, delivering, and monitoring AI projects in collaboration with our partner organisations. This work involves the ongoing protection of CPAG's intellectual property and reputation as a sector leader. You’ll carry out regular evaluation of each project and regularly update stakeholders with performance metrics, user feedback, and impact assessments.
This new role also involves developing training materials and delivering sessions to upskill CPAG staff in AI technologies, with tailored materials for the needs of different teams. You will ‘own’ and maintain the relevant internal policy documents and processes for AI use and will oversee the use and optimisation of AI tools across the organisation. Alongside colleagues, you’ll manage risk and compliance (including legal and ethical standards) to ensure responsible AI adoption that is fully compatible with CPAG’s mission. You’ll monitor developments in AI, assessing new products for risk and opportunity, and share lessons learned across the charity.
We’re looking for someone with strong project coordination skills, experience of managing multiple stakeholders, and a keen interest in and experience of AI and emerging technologies.
This is an exciting opportunity to shape CPAG’s AI work, helping the organisation innovate and support the sector responsibly while building practical AI capability across teams.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply, download the AI Coordinator job pack.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.
Closing date for applications: Monday 1st December 2025 (midnight)
Interviews will be held on: Wednesday 10 December 2025
Child Poverty Action Group works to prevent and end child poverty – for good.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London office, E1, with the team meeting in person to collaborate once per week. There is also the expectation of travel as required (usually 2-4 times per month) across London (and potentially) the UK to meet with donors. Homeworking options in line with our Crisis Hybrid Working Policy.
Vacancies: We have two permanent vacancies available
About the role
Crisis is in the first year of our new strategy, and philanthropy is critical to achieving our organisational goals — especially the £20m Housing Supply campaign, an ambitious initiative at the heart of our strategy to deliver genuinely affordable homes and end homelessness for good
You would use your proven ability to build strong relationships and secure four- to five-figure gifts to manage a dynamic portfolio of major donors and prospects, applying your understanding of moves management and the major donor solicitation cycle to engage, inspire, and retain support. Confident in working with high-profile individuals, you would use your excellent communication and influencing skills to deliver compelling cases for support, represent Crisis with professionalism, and create meaningful donor experiences.
Proactive and creative in your approach, you would work collaboratively across teams, integrate digital techniques to enhance engagement, and measure success against KPIs and targets. Above all, your work would be driven by a deep commitment to Crisis’ purpose and values—equity, inclusion, and the belief that together we can end homelessness for good.
About you
We are looking for an ambitious and relationship-led fundraiser who is passionate about making a tangible difference and inspired by Crisis’ mission to end homelessness. The ideal candidate will have a strong understanding of moves management and the major donor solicitation cycle, using these principles to strategically cultivate, solicit, and steward high-value supporters. With a proven track record of securing four- and five-figure gifts, you will be confident in engaging and influencing high-value and high-profile individuals, understanding their motivations and inspiring their confidence in Crisis’ work. You will combine excellent communication and influencing skills with creativity and independence, managing a dynamic portfolio of donors while working collaboratively across teams to deliver outstanding supporter experiences. Highly organised, results-driven, and innovative in your approach, you will be motivated by achieving targets and growing income. Above all, you will share Crisis’ deep commitment to equality, inclusion, and social justice, and be driven by the belief that homelessness can—and must—be ended.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 16 November 2025 at 23:59
Interview date and location:
- Stage one: Tuesday 2 or Wednesday 3 December via Microsoft Teams
- Stage two: W/C 8 December
Interview process: For the first interview you will be asked to prepare a short task in advance which can be presented verbally, this will be followed by a competency-based interview. Second interview format TBC.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About us
CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system, and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice. Our people are at the heart of what we do, and we want CSE to be an outstanding place to work, one where colleagues feel supported, included, and empowered to make a difference.
The role
Would you like to be part of a small, collaborative HR team that supports the people driving CSE’s mission to tackle the climate emergency and end fuel poverty? We are looking for a proactive, organised and values-driven HR Officer to join our busy HR team. This is a hands-on role at the heart of our operations, supporting around 150 staff and 60 line managers across the employee lifecycle.
As HR Officer, you will provide practical, people-focused support from recruitment and onboarding through to contract changes, benefits administration, and leaver processes. You will act as the first point of contact for HR queries, helping colleagues and managers to apply policies effectively, use systems confidently, and follow processes that are consistent and people-centred.You will also play a key role in maintaining accurate information across systems such as Employment Hero, SharePoint HR Intranet and Monday, ensuring data is compliant and well managed. Working closely with the Senior HR Manager and Senior HR Advisor, you will contribute to improving how HR supports staff, helping to strengthen processes, enhance systems and create a positive employee experience.
This role is ideal for someone who enjoys getting the detail right, solving problems and improving the way things work. You will be part of a small, friendly team where HR systems and processes are evolving, so you will need to be comfortable balancing daily operational work with helping to shape clearer, more efficient ways of working.
Who you are
You are motivated by the opportunity to deliver reliable, people-focused HR support that helps staff across CSE do their best work. You take pride in being organised and accurate, and you are keen to develop your skills and confidence in a supportive, purpose-led environment.
You will bring:
- Some experience in HR or people-focused support, with an understanding of HR processes and a basic knowledge of UK employment law, and a willingness to continue learning.
- Confidence managing day-to-day HR queries, preparing contracts and letters, and maintaining accurate employee records.
- Strong digital and administrative skills, including experience using HR systems, spreadsheets and Office 365 (especially Word and Excel).
- Excellent organisation and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
- A proactive, solutions-focused approach and the confidence to take ownership of routine processes.
- Strong communication skills, with the ability to explain HR information clearly and sensitively.
- A collaborative mindset and alignment with CSE’s values, championing inclusion, fairness and wellbeing at work.
What we offer
Working at CSE means being part of a supportive, purpose-driven team, where your skills contribute to real social and environmental change. We offer:
Salary: Scale D (£28,124 - £33,688).
Pension: 8% employer / 6% employee.
Holiday: 25 days annual leave plus bank holidays.
Benefits:
o TOIL programme and flexibility to support work–life balance
o A commitment to supporting your role progression and continued development
o Health Cash Plan
o Life Assurance
o Enhanced sick pay, maternity pay, adoption pay
o Access to retail discounts and discounted breakdown cover
o Employee Assistance Programme
o Staff activities like yoga at lunch and a book club
o Tech Scheme
o Cycle to Work Scheme
Our culture and values
At CSE, our values shape how we work together and with others.
- Commitment to our mission
- Collaboration
- Conscientiousness
- Initiative
Application procedure
To apply, please complete CSE’s application form. Applications should clearly demonstrate how your skills and experience meet the person specification outlined in the job description.
Application deadline: 10:00 on Tuesday 25 November 2025.
Applications should be sent by:
- Email
or, - Post - Reception, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH
If you require any reasonable adjustments to take part in the recruitment process, please let us know and we’ll be happy to accommodate your needs.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Location: Shop from Crisis Finsbury Park ( 19 Stroud Green Road, London N4 3FB) and Islington (211 Upper Street, Islington, London, N1 1RL).
Contract: 6 Month Fixed Term
About the role
We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 19 November 2025 at 23:59.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
The client requests no contact from agencies or media sales.
About us
CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system, and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice. Our people are at the heart of what we do, and we want CSE to be an outstanding place to work, one where colleagues feel supported, included, and empowered to make a difference.
The role
Would you like to play a key role in making CSE a great place to work, enabling our people to deliver on our mission to end fuel poverty and tackle the climate emergency?
We are looking for a proactive and values-driven Senior HR Advisor to join our HR team. This is a newly created role and reflects both organisational growth and the increasing demand for proactive HR support, line manager guidance and HR project delivery.
As Senior HR Advisor, you will act as a trusted HR partner, providing confident advice, empowering line managers, and supporting projects and initiatives that strengthen engagement, wellbeing and performance. You will combine day-to-day HR support with delivering improvements to systems, processes and the employee experience, working closely with the Senior HR Manager and Senior HR Officer.
You will also play a key role in helping us embed new digital HR tools, including our HRIS (Employment Hero), Monday, and SharePoint HR intranet. We are in the early stages of rolling these out, so we are looking for someone tech-savvy who can support the Senior HR Manager with rolling up their sleeves, troubleshooting, and helping staff and line managers get the best out of them.
This is a role for someone who enjoys solving problems, improving ways of working, and helping people thrive. If you’re collaborative, approachable and solutions-focused, and excited by the chance to make a real impact in a mission-led charity, we’d love to hear from you.
Who you are
You are an experienced HR professional who is confident advising managers, balancing compliance with a people-centred approach. You are curious and resilient, always looking for ways to improve systems and processes, and passionate about creating a positive employee experience.
You will bring:
· Strong knowledge of UK employment law and HR best practice, ideally supported by CIPD Level 5 (or equivalent experience).
· Experience advising line managers on employee matters.
· Experience contributing to HR projects
· Confidence using HR systems and digital platforms
· Excellent communication skills, both written and verbal, and the ability to adapt your approach to different audiences.
· Strong organisational skills with high attention to detail, and the ability to balance priorities in a fast-paced environment.
· A collaborative, values-led approach that champions inclusion and builds trust with staff and managers.
What we offer
Working at CSE means being part of a supportive, purpose-driven team, where your skills contribute to real social and environmental change. We offer:
· Salary: Scale F (£36,075 - £43,211)
· Pension: 8% employer / 6% employee
· Holiday: 25 days AL plus BH’s
· Benefits:
o TOIL programme and flexibility to support work–life balance
o A commitment to supporting your role progression and continued development
o Health Cash Plan
o Life Assurance
o Enhanced sick pay, maternity pay, adoption pay
o Access to retail discounts and discounted breakdown cover
o Employee Assistance Programme
o Staff activities like yoga at lunch and a book club
o Tech Scheme
o Cycle to Work Scheme
Our culture and values
At CSE, our values shape how we work together and with others.
· Commitment to our mission
· Collaboration
· Conscientiousness
· Initiative
Application procedure
To apply, please complete CSE’s application form attached. Applications should clearly demonstrate how your skills and experience meet the person specification outlined in the job description.
The closing date for applications is 10:00 on Monday 24 November 2025.
Interviews will take place on w/c. Monday 1 December and Monday 8 Decmeber 2025.
Applications should be emailed or sent by post to: Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH.
If shortlisted for interview, we will ask you to provide evidence demonstrating your eligibility for employment in the UK.
The client requests no contact from agencies or media sales.
Asylum Aid is seeking a solicitor and IAAS-accredited senior caseworker to join its Public Law team, with experience in immigration legal aid, judicial review, and asylum and human rights law. The role involves managing a complex caseload of asylum, trafficking, human rights, and public law claims, providing high-quality legal advice and representation, and conducting judicial review challenges in the Administrative Court and Upper Tribunal. The successful candidate will work closely with the Public Law Supervisor and the Director of Legal Casework to ensure that individual cases are handled effectively while also identifying systemic issues suitable for strategic litigation to achieve broader impact.
In addition to casework, the postholder will contribute to the strategic development of Asylum Aid’s public law work by supervising junior staff, providing training on judicial review procedures, and collaborating with colleagues on internal strategy discussions. They will also engage with external stakeholders and other sector organisations to represent Asylum Aid, contribute to policy discussions, and develop initiatives aimed at increasing the effectiveness of public law challenges. The role requires experience of managing legal aid cases, using case management systems, and complying with regulatory requirements, including applying for and extending legal aid certificates and submitting claims for payment.
The position requires resilience, empathy, and strong organisational skills, as it involves working with vulnerable clients and exposure to distressing material. Candidates should demonstrate knowledge of self-care principles and the ability to support colleagues in maintaining wellbeing in an intense working environment. Excellent communication skills, the ability to work autonomously, and a commitment to equality, diversity, and inclusion are essential. This is a unique opportunity to contribute to both individual client outcomes and wider systemic change, influencing the growth of the Public Law team and advancing Asylum Aid’s mission to protect and support refugees, asylum seekers, and survivors of trafficking and human rights violations.
The client requests no contact from agencies or media sales.