Adoption panel administrator jobs
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based onsite in Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
Hours: 35 per week between the hours of 8.30am – 5pm Monday to Friday on a rota basis
About the role
As the Engagement and Assessment Team Leader, your team will be the first point of contact for someone who comes to Crisis for help to prevent or end their homelessness. You will be responsible for
- Ensuring that your team:
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- Welcomes them to the service on site and at partner agencies (if applicable), listening carefully and non-judgementally to their story,
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- Complete thorough Crisis and Mainstay assessments using a trauma informed approach,
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- Agree realistic options and the support needed to assist them to prevent their homelessness or a pathway out of homelessness helping them formulate a holistic plan take the initial steps, where necessary.
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- Effectively manage a caseload of members who require short term intervention to end their homelessness in a timely manner.
- Supervision and line management of your team/volunteers, including rota management to ensure effective service delivery.
- The initial contact space and service everyone contacting the Skylight will experience, ensuring that it is a psychologically informed approach
- Holding a small caseload, as required.
- Ensuring that you effectively integrate with the Crisis Client Services team on a day-to-day basis; to make collaborative, consistent and Psychologically Informed relationships with members, colleagues, volunteers and partners.
About you
- Excellent knowledge of relevant homelessness, housing and welfare legislation
- Experience of working with individuals affected by homelessness or with complex and multiple support needs
- Experience of providing excellent customer service with a commitment to deliver the highest standard of customer care
- Ability to work co-operatively as part of a team in a busy and potentially pressured environment, dealing with challenging situations and behaviours with a calm and confident approach to reach a positive resolution.
- Proven line management experience including managing employee performance, conducting supervisions, effective delegation and supporting professional development
- Effective written and verbal communication skills to communicate with a range of stakeholders.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 16th December 2025 at 23:59
Interview date and location: Thursday 8th January 2026 at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Thank you!
Training Conferences and Events Officer
Exciting opportunity for a Training Conferences and Events Officer – Make an impact today.
Anna Freud is seeking a Training Conferences and Events Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of benefits which you can find on our Careers page
What you’ll do
In this role, you’ll be part of a friendly, collaborative team that delivers high-quality training, conferences, and events for mental health professionals. You’ll play a key part in coordinating sessions, supporting trainers and participants, and keeping our operations running smoothly so that every event feels seamless and well organised
- You’ll coordinate and schedule training, conferences and events (online, in-person and hybrid), liaising with internal colleagues and external partners to ensure smooth delivery.
- You’ll support delivery days by facilitating sessions, handling AV/IT setup, and assisting with any troubleshooting needed during the event.
- As the Training Conferences and Events Officer, you’ll act as the administrative lead for allocated programmes, managing systems, processing bookings and applications, sending invoices, monitoring payments, and ensuring attendee viability.
- You will provide high-quality administrative support to trainers and speakers, including preparing documents, arranging travel within budget, offering Zoom guidance, and organising team meetings with agendas and minutes.
- As the Training Conferences and Events Officer, you’ll maintain accurate data across our systems, manage a high volume of email and phone enquiries, and nurture strong relationships with trainers, supervisors and commissioners to help plan and deliver programmes effectively
What you’ll bring
We’re looking for someone who thrives in a fast-paced, people-centred environment, bringing strong organisation, calm under pressure, and proven experience in coordinating training or events while delivering an excellent experience for everyone involved.
- Experience coordinating projects or events in a busy, deadline-driven environment, with the ability to manage competing priorities confidently.
- Strong administrative skills, including maintaining accurate records, managing databases, and setting up efficient systems.
- Clear, professional communication skills, enabling you to work effectively with colleagues at all levels as well as external partners, trainers and participants.
- Ability to work independently and take initiative, whilst also collaborating well as part of a supportive team.
- Confident IT capability, including Microsoft Office, online platforms such as Zoom, and familiarity with database systems (e.g., Salesforce)
Key details
Hours: Part-time (17.5hrs) ideally Monday to Friday 09:00 - 12:30, flexibility to support training, conferences and events outside of these hours required
Salary: £31,366 per annum FTE, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract type: Fixed term 6 months
Next steps
Closing date for applications: midday (12pm), Friday, 12 December 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Tuesday, 16 December 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely week commencing 12 January 2026
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Registered Charity
501 - 1000
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Thank you!
OVERVIEW OF THE ROLE
The Office Manager will be a key member of the Helen Bamber Foundation Group. This is a broad role working with a wide range of staff and contacts within and outside the group. The postholder will be responsible for coordinating and ensuring that our office space and facilities are maintained in a safe, clean, and secure environment. They will have overall ownership of the office with regards to the day to day running and ensuring health and safety compliance, and with the support of their team. They will ensure our staff and clients are able to enjoy a safe and comfortable environment. They will be the main point of contact for I.T, Facilities and clients services across the group.
They will act as Site Safety Officer for the premises ensuring compliance with Health and Safety Procedures, as directed by the CEO.
The Office Manager will manage the Client Services Team including volunteers. This role will also oversee freelance interpreters working with Helen Bamber Foundation Group.
MAIN DUTIES AND RESPONSIBILITIES
Facility Management:
· Act as site manager ensuring that the office is in a state of operational readiness. This will include procuring and organising premises maintenance , cleaning services, communication systems and other support services as required to meet local needs.
· Responsible for local premises security and liaison with fire and police services and local alarm providers
· Managing local contractors, landlords, suppliers, and other agencies as necessary; identifying improvements and ensuring best value in procurement.
· Working effectively with the landlord’s facilities team in relation to building related issues and for any building repair and maintenance issues.
· Ensure that office equipment is operating effectively and efficiently and maintain a sufficient level of office furniture, resources, supplies and stationery
· Oversee and manage the documentation of minor repairs, renovations and decorations.
· Ensure core facilities like water and heating are maintained.
· Manage, monitor, and maintain the room bookings system for all users at the office.
Office Management and IT:
· Supervise and approve contracts and providers for services such as consumables, minor office renovations and cleaning.
· Lead in the procurement and ordering of office equipment and stationery, office and IT equipment and consumables in the most cost-effective manner.
· Track staff issues and requests about the building, office facilities, fixtures, and fittings, and ensure they are responded to in a timely manner.
· Act as a main point of contact for our outsourced IT support services supplier, providing onsite support for IT upgrades and installation of hardware and software
· Assist staff and volunteers across the group with local IT needs including set up for meetings and local diagnostics of minor IT issues
· Manage local IT assets and ensure the allocation or devices for new starters across the group and partnerships
· Conduct annual review in liaison with IT Support Service provider of the health of devices and carry out any necessary action as a result.
· Create, develop and maintain appropriate office administrative and business support systems, in conjunction with other teams to ensure consistency of systems and procedures across the service
· Financial Management:
· . Oversee the processes of petty cash payments, staff and client expense claims, invoices and other project related expenses
· Working with Finance to ensure accurate financial records are kept and compliance is achieved
· Work with the Finance team to ensure that invoices related to office and facility management are processed.
· Managing the group’s budgets for items such as stationery, refreshments, equipment, cleaning, and maintenance
· Managing monthly collation and processing of timesheets and associated paperwork for all freelance interpreters used by the Helen Bamber Foundation team, including interpreters’ timesheets and agencies invoices
· With the Finance team, organise weekly trips to the bank to get cash for client expenses for the Group, on occasion collecting the cash from the bank personally.
Health and Safety & Security:
· Ensure compliance with Health and Safety procedures, in liaison with the Director of People and the CEO
· Act as Site Safety Officer (SSO) for the group, ensuring the office complies with all relevant health and safety and fire safety regulations and standards.
· Oversee the health and safety responsibilities within the office premises, staying updated on changes in health and safety legislation.
· Review and maintain documentation of risk assessments, health and safety checks and fire evacuation plans.
· Ensure the office has on site first aid provision, designated trained first aiders and fire warden/s
· Organise the delivery of relevant H&S training such as first aid and fire marshal training
· Undertake weekly, monthly and annual checks and tests of office facilities including fire alarm sounder and panic alarm checks.
· Ensure staff across the group receive sufficient H&S inductions including the completion of relevant forms and documentations
· Ensuring all equipment and furniture is compliant with Health and Safety regulations at the office
· Ensure all employees are aware of all relevant health and safety office procedures.
· Ensure the office is kept clean, tidy, and free from hazards and maintain safe working conditions for all employees and clients.
· Manage Eyecare Vouchers Procedure in line with the DSE regulations
· Manage the group’s annual Winter Flu Vaccination Programme
· Act as one of several office KeyHolders by being responsible for locking up the office two (no less than two times a week) when the office closes at 6pm.
· With the CEO, act as an emergency contact for any emergency security / building related issues out of hours.
Line Management and other:
• Have line management responsibility for a Client Services Team.
• Support the delivery of events in the building as and when necessary.
• Oversee the access and booking of our Group meeting room by others in the sector.
• Support the wider team in ensuring staff working in our partnership programmes have sufficient resources and that their sites are safe and secure for them to work.
• Carry out any other duties as required, consistent with the post and level.
PERSON SPECIFICATION
Essential
- Understanding of, and commitment to, the values and mission of the Helen Bamber Foundation Group.
- Understanding of the key issues facing asylum seekers and refugees in the UK
· Good interpersonal communication skills and the ability to create a welcoming and hospitable office environment for clients and staff.
· Premises management and office maintenance, to be able to identify problems and troubleshoot as required
- Excellent administration skills, detail orientated and systematic, with the ability to prioritise competing demands
· Demonstrate ability to exercise initiative and judgement to take decisions without supervision
· Understanding of Health and Safety policy and procedures and other relevant Health and Safety issues including an understanding of the Equality Act and its relevance for facilities and premises management
- Ability to problem solve and work well with others
- Experience of handling and managing confidential data
· Excellent IT skills, including word processing, spreadsheets, and database packages
· Liaising, developing, and maintaining relationships with a wide range of people and stakeholders
· Financial management, including monitoring and managing budgets, reporting and petty cash controls
· Ability to work in a multi-cultural environment
· Commitment to and understanding of equal opportunities and its application in practice
Desirable
· Experience of working in a setting which provides a service to vulnerable individuals
· Understanding of safeguarding in a vulnerable client group
· Experience in line managing staff
· Experience with procurement processes
· Knowledge of a range of project management tools
APPLICATION PROCESS
The first stage is to complete on our online application form on our website by 10am on Thursday 4th December 2025.
The website form will ask you to:
1. Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
2. Upload your current CV
3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
SELECTION PROCESS
We will invite candidates to an initial 15-minute online screening meeting on either Wednesday 10th December or Thursday 11th December 2025 followed by shortlisted candidates attending in-person interview on Tuesday 16th December. We will also ask you to complete a short exercise on the day.
At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.
ELIGIBILITY
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
ADJUSTMENTS
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
EXPERTS BY EXPERIENCE SUPPORT
We are also proud to be a member of the Experts by Experience Employment Network,which aims to increase representation of people with lived experience in the charitable sector.
If you are an expert by experience, you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network.
The client requests no contact from agencies or media sales.
Thank you!
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Due to growth and investment in the team, 3 exciting opportunities have arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function, with community fundraising and events currently accounting for nearly a quarter of the charity’s overall voluntary income.
We’re now looking for 3 events assistants to play a key role within the team. Supporting the delivery of our varied portfolio of challenge events, currently comprising of walking, running, cycling, swimming and trekking challenges. You’ll engage hundreds of fundraisers, acting as a first point of contact and an ambassador for the organisation to excite and retain our supporters. You’ll also have the opportunity to lead on your own project.
These roles play a vital part in the events team and are perfect for someone getting started in their fundraising career.
About you
We’re looking for 3 individuals with excellent attention to detail and a passion for charity fundraising. An understanding of and experience with administrative tasks such as data entry and working in a fast-paced environment is desirable.
You’ll be a first point of contact with hundreds of our supporters, many of whom will be in touch via email, phone or social media, so an understanding of using these channels and delivering customer service, particularly in the charity sector, is preferable. You should also have a demonstrable ability to work to deadlines and have experience working as part of a team.
We’re a dedicated team with our supporters at the heart of what we do, if you have an interest in charity fundraising, administration, and supporter experiences then this could be the role for you.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: Thursday 11 December 2025 9am
Interview date: 16 and 17 December 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
