Advice And Information Officer Jobs in Kingston Upon Thames, Greater London
We are looking for an experienced strategically minded, dynamic and proactive Initiatives Manager to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
In this pivotal role as Workforce Initiatives Manager you will be responsible for the successful development and delivery of initiatives to support us in fulfilling our overarching goal of growing the UK workforce in our specialties of Clinical Radiology and Clinical Oncology, ensuring that quality and impact are at the heart of our plans.
With a focus on the strategic development side of the team you will cultivate information into initiatives such as the development of curricula or standards but also ongoing initiatives which will serve to increase routes into the workforce for both existing and emerging groups of doctors and allied health professionals. Leading and motivating a high-performing and dedicated team to do so.
What you’ll do:
- Manage the development and implementation of new versions of the postgraduate curricula for our specialities.
- Establish and implement necessary quality assurance mechanisms and initiative.
- Oversee the provision of support for ancillary workforce development initiatives.
- Undertake market research to evaluate the viability of proposed new workforce initiatives, targeting those with the greatest reach and impact.
- Lead, motivate performance manage and develop a team.
What you’ll need:
- Experience of curriculum development or experience of innovation in training programmes or teaching.
- Experience of programme/project management.
- Experience in developing funding bids/building cogent business cases.
- Knowledge and understanding of UK healthcare workforce strategy, including postgraduate medical education.
- Excellent manager of people, capable of inspiring.
- Analytical thinker, able to evaluate key issues and exercise sound judgement.
- Ability to prioritise own work and work of team to deliver agreed outcomes.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Initiatives Manager role , instructions on how to apply and the RCR please have a read of the candidate pack.
We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced and strategic Head of IT to join us. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic IT professional to helps us continue making a difference.
As Head of IT, you will lead the strategic planning for the function, playing a pivotal role in shaping the technological landscape of the RCR, leading on all technology related matters across the RCR with the responsibility for ensuring our IT offer remains current, efficient and effective to support our mission and strategic objectives. You will also lead and motivate our reputable high-performing IT team ensuring excellent IT service support to the organisation is a constant.
If you are an outward facing IT professional who is user and business focused wanting to contribute to our meaningful mission and can help deliver our ambitious strategy, we welcome your application.
What you will do:
- Lead the strategic development of the IT function.
- Provide leadership to the IT team, galvanising them around the goals.
- Develop an in-depth understanding of our internal IT and systems infrastructure to advise on business needs.
- Lead and develop the RCR’s programme and change boards to maintain effective oversight of changes to IT applications and digital services.
- Ensure the IT team delivers excellent customer service.
- Create and maintain effective IT Business Continuity (BC) and Disaster Recovery (DR) plans that ensure the RCR can respond to challenges.
- Develop, agree and manage the IT revenue and capital expenditure budgets.
What you will need:
- A strong understanding of enterprise technology solutions in a digital world.
- Skilled leader and staff manager, able to lead, motivate and develop a team.
- Experience of setting, agreeing and implementing a strategic plan.
- Effective interpersonal skills, with the ability to negotiate and influence.
- Strong analytical and evaluative skills.
- Ability to plan and prioritise a substantial programme of work.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If you are an outward facing IT and programme management professional who puts the users and business needs first we encourage you to find out more about the position, the RCR and instructions on how to apply in the Head of IT candidate pack.
Housing Solicitor
Closing date for applications 23:59 hours on 9th June 2024
Salary: Up to £45,000 per annum (depending on experience)
To apply visit our website
- Be a qualified as a Solicitor or Barrister (England & Wales)
- Have a current practising certificate and at least 2 years’ post qualification experience in housing law
- Be qualified as a Housing Legal Aid Supervisor or able to meet the Supervisor Standard within a period acceptable to the Legal Aid Agency and Cambridge House
Please go to our website and download a recruitment pack for full instructions of how to apply
The client requests no contact from agencies or media sales.
The role is within a small team that has a focus on Employer Relationships, Job Finding programmes (including our Alumni Job Club and Jobseekers Plus) In Work support for adults in Employment and Employer Training.
In addition to this we manage Employment Autism Employment Autism
Key Responsibilities:
1. To lead on running our employability training and Alumni Job Club.
2. To develop workshop structures and learning materials for these in close collaboration with the Development Director and ensure that participant feedback from earlier programmes is incorporated.
3. To line manage Development Job Coaches as needed.
4. To manage and deliver job search sessions.
5. To lease with Employability Lead when participants are ready to move over in In Work Support team.
6. To advertise project opportunities to autistic people throughout London and manage project recruitment and onboarding.
7. To ensure processes are in-place for each project to:- assess each participant’s individual skills and gather baseline data; ensure job matches are appropriate to the individual’s needs and aspirations; and that targets set are relevant and promote new skills and learning; acquire and complete necessary risk assessments to ensure safety of clients, staff and partners.
8. To oversee the set up and settling in of jobseekers into work placements, when needed. Providing support and training to employers where required; providing personalised on the job training to participants and employers as required and develop strategies and advise on reasonable adjustments.
9. To coach, train and help manage new project staff to support jobseekers and put in place monitoring protocols.
10. To ensure jobseekers are progressing towards their individual targets; understand protocols and interpret work culture correctly; understand the health & safety in the work environment and adopt appropriate workplace behaviour.
11. To ensure good working relationships are maintained with all employers/ work experience placements and that feedback is regularly sort from all stakeholders to help improve our service delivery and future opportunities.
12. As a key member of the Development Team to work closely with the Development Director to actively, engage with employers and external organisations to promote CareTrade and our job seekers and to pursue opportunities to work collaboratively.
13. To attend events, to market CareTrade to autistic jobseekers and to liaise with Disability Employment Advisors at JobCentre Plus, Disability Services teams, Social Workers and others to promote and support employment opportunities as needed.
14. To organise and promote social groups for jobseekers.
15. To collect data and use data analysis to help produce reports, internally, for funders and partners.
16. To help seek and apply for appropriate awards and grants when required.
17. To be a Designated Safeguarding Lead (DSL) and First Aider and complete regular training working alongside the Development Director to ensure the safety of participants and staff.
18. To complete relevant health and safety training and be a named fire marshal.
Applications are sought from all suitably qualified sections of the community. We are happy to discuss any workplace adjustments needed to enable the right candidate to undertake the role including any support available via Access to Work if needed
The client requests no contact from agencies or media sales.
London based contract with the option of hybrid working in the office and from home*
Do you want to support physiotherapists in transforming people's health and wellbeing? Can you make a positive impact within a team? You could join the service that members contact when they turn to the Chartered Society of Physiotherapy (CSP) for support.
The Enquiries Team is an established 2-way channel that responds to enquiries arriving through multiple channels from CSP members, stakeholders, and the public. Additionally, we proactively reach out to members with various campaigns throughout the year, each with distinct objectives and aims.
About the role
The enquiries we receive are diverse, and multitasking is essential as you'll be expected to handle calls and respond to email enquiries concurrently. Comprehensive support will be provided to help you learn all about the organisation so that you can deliver the best experience to our members. Persuasive communication skills are a must, along with proven adaptability and a quick learning ability.
This role involves constant use of data input and extraction skills, often whilst dealing with enquiries. Therefore, advanced data input skills and a calm professional manner are vital.
Why work for the CSP?
The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.
We offer an excellent benefits package, including 27 days’ annual leave (pro rata) plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Is Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
Closing date: 10am, 28th May 2024
Interview date: 11th June 2024 (Virtual interview on MS Teams)
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.
NO AGENCIES
To maintain good practice standards, provide timely information and advice to local churches, and operate a robust casework service. To sustain and further develop a comprehensive safeguarding training programme that delivers nationally approved training effectively and with impact.
We are seeking to appoint two experienced Safeguarding Officers on a permanent contract; altogether 1.3 full-time equivalent between the two posts, with hours being negotiable with successful candidates.The post holders will have a relevant professional qualification and be able to demonstrate a proven track record of direct safeguarding practice with vulnerable adults or children or both. The successful applicants will be expected to provide effective leadership across the District to promote a culture of safeguarding, whilst supporting survivors of abuse.Working with partners from the Church’s Learning Network, the post holders will be expected to contribute to the planning and delivery of the District’s safeguarding training programme.
The post holders will be expected to be in sympathy with the aims of the Methodist Church.
Location: Home-based, own transport is essential as travel will be required region-wide.We need one member of staff to cover Cumbria and North Lancashire.
Hours: 37.5 hours per week, Monday to Friday, between 09:00 and 17:00. Also to include some evenings and occasional weekends.
Salary: £40,000 to £42,000 pro rata, dependent on experience.
Holidays: 25 days plus 8 bank holidays
Closing date for applications: Midday on Monday 20 May 2024
Interviews: 5th or 7th June
Applicants need to be aware that a report will be presented to the Methodist Conference in June which may result in DSOs becoming connexional (national) rather than district employees.
The client requests no contact from agencies or media sales.
Senior Committees Officer
£42,646 pa plus excellent benefits
Aldgate, London
35 hours per week
As Senior Committees Officer, you can manage a small team to support effective member engagement through committee secretariat services. This will suit you if have managed or supervised a team. This could be an opportunity if you are looking to move into formal management.
You will have experience of managing committee governance and support to enable efficiencies in administration processes. Such efficiencies will link to development of a new CRM.
Your focus on quality and detail will be coupled with an ability to proactively plan and prioritise a busy workload. You have a flexible approach to deliver the best outcome for members in a sensitive, confidential, and supportive manner. You enjoy working on your own initiative, can motivate and influence others.
The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.
The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.
We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements currently in place.
Closing date: 10am, 20 May 2024.
The client requests no contact from agencies or media sales.
The Meridian One Community Garden serves as a space where we focus on cultivating fruit, salad, and vegetable produce. We involve the local community by hosting weekly volunteer gardening sessions, welcoming school visits, and organising various community events.
TCV is seeking a Senior Project Officer with expertise in community engagement, event coordination, and managing community facilities. The garden, which was established one year ago, encompasses facilities such as an office, a community meeting/education room, toilets, and a spacious polytunnel.
The Senior Project Officer will oversee a range of tasks including planning and executing community events, maintaining site Health & Safety, leading volunteers in practical projects like building wooden planters, tending to garden plants, and ensuring timely completion of administrative duties such as procurement, risk assessments, social media updates, and task reporting. They will also lead activities for the under 5’s Nature Explorers group, school visits, themed evening events, and family weekends. Additionally, they'll organise corporate volunteering sessions and cover holiday shifts for the Green Gym gardening program. Previous events have included 'Pampering and Enrichment,' 'Repurpose, Recycle, Reinvent' workshops, and a Black Women in Conservation and Horticulture photo exhibition, as well as our weekend family events featuring free food, music, and arts and crafts activities.
This role involves being friendly and open to various people who visit, from the toddlers attending the Nature Explorers club, to our volunteer gardeners, to senior staff from the local authority. There are two other people working part-time at the garden, and TCV provides thorough training and support from a helpful local team.
Ideally, we’re looking for someone with experience of gardening and/or nature conservation. However, what’s equally important is that the Senior Project Officer has initiative, is welcoming, and comfortable working with a wide range people. We’d therefore welcome applications from candidates who can display those personable qualities, with perhaps experience of working in a community centre setting.
In Spring 2024, TCV will be taking on the management of an additional nearby meanwhile space. The new Senior Project Officer will join us at an exciting time when we begin to turn that space into a new community tree nursery. Working with local people to gather seeds from significant trees in the surrounding area, we aim to grow saplings which will go on to be distributed for planting around London.
Working hours are 9am to 5pm, Monday to Friday. Given the nature of the role the Senior Project Officer will need to work from the garden during these times. Occasionally, to avoid lone working in the absence of another colleague, there will be the opportunity to work from home. Weekend family events take place on Saturdays, four times a year and there are approximately six evening events which take place between April to September. This post holder would be expected to attend those evening and weekend events.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team. We also offer reasonable adjustments on the job.
* A full driving licence would be ideal, though not essential, as the post holder has use of a company vehicle.
* This post is subject to an enhanced CRC check due to the activities working with children and vulnerable adults.
We are The Conservation Volunteers.
Our vision is Healthier, Happier Communities for Everyone. We believe that green spaces are an essential part of healthy, happy communities.
Our mission is To Connect People and Green Spaces to Deliver Lasting Outcomes for Both.
The opportunity to connect to nature on your doorstep and contribute to its protection should be available to everyone.
The outcomes of our work:
· Environment: Green spaces are created, protected and improved, for nature and for people.
· Communities: Communities are stronger, working together to improve the places where people live and tackle the issues that matter to them.
· Health & Wellbeing: People improve their physical and mental health & wellbeing, by being outdoors, active and connected with others.
· Learning & Skills: People improve their confidence, skills and prospects, through learning inspired by the outdoors.
Join in, feel good.
Press and Media Relations Officer
The Press and Media Relations Officer represents the work of SCIE, acting as the point of contact for members of the press and other media representatives. The post holder is responsible for maintaining the profile and reputation of the charity and helping to achieve our influencing objectives with policymakers and leaders in the social care sector. Responsibilities include disseminating information to members of the press and other media to raise awareness of SCIE’s policy positions, research findings and improvement programmes. The post holder will help shape and deliver media influencing plans that support SCIE’s influencing objectives and use a variety of channels to achieve these objectives, including both traditional and social media.
About us
The Social Care Institute for Excellence (SCIE) is a national charity with a clear vision of a society where care and support maximise people’s choices, removes social inequality, and enables people to live fulfilling, safe and healthy lives. To achieve this we research, evidence, share and support the implementation of best practice. We use this evidence and experience to shape policy and outcomes, and to raise awareness of the importance of social care and social work for creating a fair and equal society. Everything we do is informed by people with experience of care and support.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
General responsibilities:
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Have fun and challenge yourself at work, model the charity’s values and abide by our policies and practices.
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Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.
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Work flexibly and positively contributing to good team working and the delivery of the SCIE’s objectives through matrix working.
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Show a clear commitment to working with people with lived experience in a sensitive and non-judgmental way to facilitate positive working relationships.
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Other tasks as may be required, commensurate with the level of the post
Please see the Job Description as an attachement for further detail
The client requests no contact from agencies or media sales.
DETAILS
- Salary: GBP 34,000-37,000 per year dependent on experience (the range is aligned to London cost of living and would be adjusted according to the appointee's location)
- Location: Flexible. But must be prepared to work at least four hours per day 1300 – 1700 Coordinated Universal Time. Location in London or Berlin may be an advantage.
- Contract Type: Maternity cover (one-year), full-time
- Closing Date: 5 June 2024
- Interview Dates: 17-18 June 2024
- Start Date: 1 September 2024
TO APPLY: Complete and return our application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs.
Business & Human Rights Resource Centre is seeking a Communications Officer (Media) with sharp news sense to join our growing team. The successful candidate will bring talent, enthusiasm, and relevant knowledge and experience to support press and social media strategies and communications across the entire global organisation. The role sits in our global communications team, working with, and reporting to, the Head of Communications. We are a small, high-performing team tasked with increasing the media and social media coverage of BHRRC’s analysis and key findings, as well as supporting and amplifying the efforts of our partners on the ground that are fighting to achieve justice and remedies for victims of abuse.
About us
Business & Human Rights Resource Centre works with partners to put human rights at the core of companies’ business models; to empower communities and workers to secure their rights and gain accountability for abuse; and to encourage governments to create the right regulation and incentives to facilitate these outcomes. We are a global organisation committed to cooperation with diverse actors in our movement. We have more than 80 global team colleagues based in 20+ countries around the world, who work with a wide network of human rights advocates.
With our international network of allies, our global approaches to deliver this vision are:
- Working to achieve equality of power in negotiations which further human rights between workers and communities, with business and governments;
- Build transparency regarding allegations of human rights abuse in business, highlighting advances and challenges;
- Use the evidence and data we generate to positively influence decision-makers including business, investors and national and regional governments; and
- Strengthen corporate accountability, due diligence and effective remedy for abuse.
Responsibilities
The Communications Officer (Media) will have a particular focus on increasing international media coverage of BHRRC’s work and research, and the activities of our partners, including in the field of labour rights. Responsibilities will include:
Drive a proactive and strategic press approach: Spot opportunities for high impact coverage in target outlets, building on existing press lists, develop relationships with priority journalists, and create and pitch compelling content to media, including media advisories, press releases and related materials.
Develop high-impact communications products, synthesising complex research and data sets: Work with our Global Team to develop materials which speak to our key audiences. Develop key messages for our priority programmes and also discrete outputs including individual briefings and research reports.
Contribute to organisational and project communications strategies and planning: Support the Head of Communications to implement our communications strategy. Advise project managers on strategic communications and support launch project planning. Keep our planning calendar up to date and help ensure deadlines are met.
Produce well-written content: Write and edit channel-appropriate content for our audiences. Support the Global Team to produce high-quality and newsworthy reports, op-eds and blogs.
Support digital outputs: Support the Web Content and Senior Digital Officers as appropriate, creating content for our digital platform and social media platforms (including priority platforms LinkedIn and Twitter).
Support the communications team: Provide on-call cover for the media line, with occasional infrequent out of hours work, and share admin jobs.
Key competencies and attributes
Experience: At least 3 years’ experience in a communications role, including working in a busy press office, communications department or as a journalist.
Media: Sharp news sense and editorial judgement; ability to conceive, craft and pitch news stories and carry out fast reactive work. Knowledge of and experience of working with the mainstream media, including knowledge of the editorial positions, audiences, and sections or programmes of key outlets. In addition, ideally, knowledge of international business media or media in some specific countries or regions.
Relationship building: Track record of developing relationships with journalists on key issues. Any existing contacts of relevance to BHRRC’s work a bonus.
For-impact communications: Excellent understanding of how strategic communications can work with research and advocacy approaches to achieve change. Proven ability to synthesis and communicate complex and sensitive information; understanding of how to tailor content to different audiences, contexts and channels. Outstanding written English and good oral communications ability.
Project management: Track record of leading and/or implementing complex projects including planning (timelining), execution and evaluation of lessons learned.
Strategic thinking: Track record of helping to develop successful communications strategies to effect change. Experience tailoring communications products for diverse international audiences an asset.
Supporting staff: Enthusiasm for supporting colleagues with communications. Experience supporting staff either through training, coaching or assisting with media advice an asset.
Team player: Experience of, and commitment to, working in high-performing teams that are highly collaborative and focused on outcomes. Experience of working with colleagues remotely, and in multicultural and diverse cultures and working environments also desirable.
Knowledge of human rights issues: A strong interest in international issues and familiarity with social justice issues desirable.
Languages: Must be fluent in English. Additionally Japanese or Spanish in particular, and/or French, Chinese, Arabic, Portuguese, or Russian language skills would also be an asset.
Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background and we acknowledge that people from certain backgrounds are under-represented in progressive movements. We particularly encourage applications from Black, Asian, Latinx and other minorities, people with disabilities, and people who identify as LGTBQ+.
TO APPLY: Complete and return our application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs.
The client requests no contact from agencies or media sales.
The Services Manager (Housing) will primarily focus on the managing New Horizon's Housing Advice service, delivered both from the day centre and remotely. You will work with the Head of Services to ensure the service responds holistically to young people with multiple needs or barriers. You should be experienced in the housing and homelessness sector, be a passionate advocate for young people. and have the ability to motivate a team to deliver high quality services in a fast-paced environment. You should be skilled in partnership management and able to collaborate to identify new housing solutions for young people.
For more information, please see our Job Application Pack below.
Salary: £37,024 - £41,600
Closing Date: 10am, 14/06/2024
The client requests no contact from agencies or media sales.
Senior CRM Database Officer
Mencap have a fantastic opportunity in the CRM Database team. We are looking for a Senior CRM Database Officer to work on BAU data process improvements, complex SQL selections, data imports and CRM training. Mencap are seeking a highly skilled database professional who wants to join a vibrant and dynamic team that is passionate about making the UK the best place to live for people with a learning disability. This is an exciting time to join the team, as Mencap are currently in the early stages of a CRM Migration project, to transition from alms NET to Salesforce.
As the Senior CRM Database Officer, you will combine your strong CRM technical and analytical skills with excellent communication skills to ensure that all our internal & external stakeholders are presented with accurate, accessible data. You will work within the Fundraising Operations team (FrOps) providing quality CRM data related support and advice to Fundraising CRM users in line with team service levels and performance targets. In this role, you will identify, implement and write up process improvements; develop & deliver complex data campaign mailing selections & analytics to Fundraising CRM system users for direct marketing purposes; provide support and cover for data import processes and deliver training and procedure guides. You will also maintain and develop our CRM data systems, ensuring our data accuracy & integrity meets all Fundraising compliance standards.
This is a permanent full-time role. We offer flexible working with at least one day per week (Tuesday) based in our London office near Aldgate East, Aldgate and Liverpool Street stations.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Does the following sound like you?
· Experience in working on data projects, including re-designing and making improvements to complex data processes.
· Strong experience in writing and updating procedure guides.
· Experience in delivering CRM training.
· Ability to interrogate data using SQL and Excel Power Queries.
· Ability to set up and run complex data selections and reporting.
· Clear understanding of various data import processes.
· Proactive, problem solver with a can-do attitude.
· Analytical mindset, with strong attention to detail.
· Excellent communication and interpersonal skills, with ability to support multiple Fundraising teams and manage conflicting priorities and deadlines.
· Strong numeracy and data manipulation skills.
· Experience administering Charity based CRM Systems, such as alms NET and Salesforce Sales & Marketing Cloud.
· Proficiency in MS Office applications.
· Good understanding of GDPR.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras.
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through our YouRock program
· Access to award winning training and development
T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
Imagine being part of an organisation whose common purpose is to help those who are severely affected by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The objectives of the Communications and Campaigns team are to increase the public profiles of Rethink Mental Illness and Mental Health UK, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities.
How you will make a difference
I am a social media expert who thrives on planning, creating and delivering high quality content across Rethink Mental Illness’s and Mental Health UK’s social media channels (Twitter/X, TikTok, Instagram, LinkedIn, Facebook, and YouTube).
I disseminate our messages and information to key audiences through clear and engaging social media posts that are tailored for different networks. I monitor the performance of our posts and I am proactive in incorporating best practice to ensure that our posts are well received by our audiences, and that our presence on our social media channels grows.
I regularly collaborate with colleagues across both charities, and the other founding charities of Mental Health UK, and key partners to create compelling and inspiring content.
*Appointments will be at the minimum of the band.
*London Allowance is paid for roles that are based within the Greater London area only.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
Don’t meet all requirements?
If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!
Caring for our people.
We offer a wide range of support. Some of our benefits include:
- PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments.
- Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Placement Manager
£35k p.a. FTE part-time
Part-time 15 – 20 hours per week Location: initially remote working but to be hybrid based in W/NW/SW London.)
We are looking for a Placement Manager to join our enthusiastic and friendly team. Help Counselling Centre is a small Mental Health charity providing one-to-one counselling, both in person and online. We are also a well-established training placement provider for trainee counsellors and psychotherapists studying with prestigious training providers in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
Reporting to the Help Director, the job is to ensure the smooth and effective running of the training placement process in line with BACP requirements.
This will include providing clinical support and expertise to the Help Director; managing and assuring the quality of the counsellor recruitment process; handling counsellor issues; overseeing weekly client allocations and reallocations; handling queries and managing relationships with clients, counsellors and supervisors; reviewing and enhancing clinical policies.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
· Provide clinical support and expertise to the Help Director as required.
· Manage and oversee process of new counsellor recruitment, ensuring all new counsellors are interviewed and vetted against a suitable set of standards and controls.
· Manage paperwork required by Training Organisations in relation to Trainee Counsellors at the beginning and during their placement.
· Being available to support Trainee Counsellors on clinical placement with Help.
· Manage the Cause for Concern’ procedure with Trainee Counsellors and Supervisors as and when they arise. This will include ensuring appropriate record-keeping and taking appropriate action to ensure counsellors are working safely and within the BACP ethical framework.
· Provide a point of escalation for client, counsellor or supervision queries.
· Manage and oversee weekly client allocations and reallocations.
· Manage any queries raised from Assessments and manage any declined clients
· Assist in the periodic review and creation of appropriate clinical policies and procedures. Provide input into policies and procedures based on changes to best practice guidelines issued by professional bodies.
The Candidate
Education & experience: Counselling or Psychotherapy Qualification, BACP or UKCP professional membership, 3-5 years' post-qualification experience. Experience of working within a training environment within the same industry highly desirable.
Skills:
· Excellent facilitation.
· Strong task and time management.
· High standard of verbal and written communication skills.
· Highly organised.
· Ability to provide challenging feedback to others, managing and responding professionally and appropriately to conflict and risk.
· Interpersonal and influencing skills, especially the ability to engage with counsellors.
· Stakeholder management.
· Adaptability.
· Analytical and problem-solving skills
· Knowledge of MS Office suite and ability to learn new systems quickly.
· Working understanding of HR-related policies and procedures including EDI and working with competency frameworks is highly advantageous.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Closing date: 24th May 2024
Interview date: 6th June 2024
The Business Support hub provides a high quality, flexible and effective business support to the Dementia Support and Partnership team. We aim to deliver an excellent experience for everyone who comes into contact with the team by providing a professional first point of contact which is backed up by an efficient and effective administrative service.
The Business Support Officer is responsible for delivering this aim by providing an efficient, high quality business support service. Business Support Officers will ensure that Society wide information systems and processes are followed consistently and will work closely with other teams to ensure a seamless, integrated service to support Dementia Support and Partnerships functions.
About you
You will be well responsible for providing a comprehensive range of business support service to the Dementia Support and Partnership team. No two days are the same, you could be organising Zoom meetings in the morning, moving onto producing commissioner reports after lunch and end the day supporting the safeguarding team.
You will:
- Be well organised, with the ability to work both independently and as part of a team.
- Be confident in using Microsoft Office, especially Teams and Outlook as well as a having a good understanding of Zoom.
- Have an understanding of good practice in customer care.
- Have experience of creating, developing and implementing office and electronic systems and procedures
- Be open to new ways of working, learning new tasks and skills.
You will be part of a geographically dispersed team serving the needs of a national team.
We would love to hear more about your skills and experience, so we ask that you provide a supporting statement with your application
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.