Advice and information officer jobs in Newcastle city centre, tyne and wear
Are you passionate about driving excellence in patient-centered imaging? Join us at the Royal College of Radiologists where you’ll lead expert teams in assessing radiology services across the UK from independent clinics to major NHS trusts delivering evidence-based evaluations that spark real, lasting improvement.
The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. A well-established partnership between the RCR and the College of Radiographers, the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.
As a Quality Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll lead assessments of radiology services across a diverse range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams in delivering independent, evidence-based evaluations, and produce focused reports and action plans that drive meaningful improvement.
What you’ll do:
- Act as the designated Quality Review Partner for a portfolio of imaging services across the UK.
- Provide expert guidance to QSI leads on both the review process and the standards.
- Manage the full review cycle for services in your portfolio.
- Select and coordinate review team members in collaboration with the Quality Improvement Administrator.
- Participate in quality assurance and moderation activities to ensure consistency and rigour.
What you’ll bring:
- Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
- Strong knowledge of quality assurance and assessment approaches.
- Excellent oral and written communication skills, tailored to diverse audiences.
- Proven ability to prioritise effectively while remaining adaptable to changing needs.
- A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.
If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Review Partner candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Thank you!
Join a team that's making a real difference.
Adfam is the leading national charity tackling the effects of alcohol, drug use or gambling on family members and friends. We improve life for thousands of people. One way we do this is by empowering families and friends to get the support they need.
We want anyone affected by someone else's drug or alcohol use or gambling problem to have the chance to benefit from healthy relationships, be part of a loving and supportive family and enjoy mental and physical wellbeing.
This role offers the opportunity to be part of a successful national remote service, offering support via the phone or Zoom to affected adults in the UK. We are looking to recruit experienced Family Support professionals to provide these virtual support sessions to individual family members and sometimes groups. We are offering a number of roles at 15-20 hours per week, across 3-5 days, including Wednesday and at least 2 evenings per week (Mon-Wed).
Experience in supporting family members affected by someone else’s substance use is essential, as is experience with assessing and managing risk. Ideally, you would also have experience of working to support parents with their parenting and / or those experiencing domestic abuse. We offer fixed hours part time contracts within a friendly and supportive team. Whilst based at home and requiring the ability to work autonomously, Adfam prides ourselves on our supportive team ethos and working culture.
- Salary: £30,000 pro rata
- 6.5% contributory pension scheme
- Contract: One year with likely extension
This is a remote working position based at home.
Please note, although counselling skills and qualifications are welcome and valuable as part of a skillset for this role, these are not counselling roles. This is professional support work and requires additional experience or skills in substance use, social work, complex family work or a related field. The role requires directive and facilitative guidance and input. If you are a counsellor looking for typical counselling work, please do not apply for this role. Thank you.
Closing date: Sunday 19th April
Application packs can be downloaded from our website. Alternatively, please email us to request one.
Adfam actively welcomes applications from all sections of society.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Director of Charitable Impact is a senior leadership role responsible for defining, driving, delivering (operating), and evidencing Ben’s charitable impact. The postholder will lead the strategic and operational delivery of health, wellbeing, and support and specialist services, ensuring the charity demonstrably improves lives while strengthening its position as a credible, trusted health and wellbeing charity and thought leader for the automotive community.
Job Title: Director of Charitable Impact
Organisation: Ben – Motor & Allied Trades Benevolent Fund (The Automotive Industry Charity)
Location: Home Based, UK (with regular travel)
Salary: c. £80,000 – £90,000 per annum + £5,000 car allowance
Reports to: Chief Executive Officer
Direct Reports: Support Services Lead and Specialist Services Lead
This role combines strategic leadership, operational performance, service innovation, impact measurement, and external influence to ensure Ben delivers meaningful, measurable, and visible outcomes for those who need it most.
Key Responsibilities
Strategic Leadership & Impact
- Lead the development and delivery of Ben’s Charitable Impact Strategy aligned to organisational vision and priorities.
- Ensure the charity delivers clear, measurable, and demonstrable outcomes for individuals, families, and the wider automotive workforce.
- Embed an outcomes-driven culture focused on evidence, learning, and continuous improvement.
- Translate strategy into operational delivery plans, KPIs, and impact frameworks.
Service Delivery & Operations
- Oversee the effective delivery of all charitable programmes and services, ensuring they are high quality, accessible, safe, and impactful.
- Drive service innovation to meet emerging health, financial, and social wellbeing needs across the automotive sector.
- Ensure services are delivered efficiently, sustainably, and in line with regulatory, safeguarding, and quality / clinical governance standards.
- Use insight and data to inform service design, resource allocation, and performance improvement.
Health & Wellbeing Leadership
- Lead Ben’s evolution into a recognised, credible health and wellbeing charity for the automotive industry.
- Ensure services reflect best practice in mental health, physical wellbeing, financial resilience, and social support.
- Build partnerships with health, wellbeing, and sector specialists to strengthen service quality and credibility.
- Champion prevention, early intervention, and whole-person health and wellbeing approaches.
Impact Measurement & Evidence
- Develop and embed robust impact measurement, evaluation, and reporting frameworks.
- Ensure the charity can clearly demonstrate social value, outcomes, and return on investment to stakeholders.
- Lead production of impactful insight, data, and evidence to inform decision-making and external positioning.
- Strengthen the charity’s ability to use evidence to attract funding, partnerships, and sector influence.
Thought Leadership & External Influence
- Position Ben as a leading voice on health and wellbeing in the automotive industry.
- Develop insight, campaigns, and sector engagement that raise awareness of issues affecting automotive people.
- Represent Ben externally with credibility and authority across industry, health, and charity sectors.
- Contribute to policy, research, and sector dialogue to influence positive change.
Leadership & Culture
- Provide inspiring leadership to multidisciplinary teams, fostering a high-performance, values-driven culture.
- Build organisational capability in impact, service delivery, and wellbeing.
- Promote collaboration across the organisation, particularly with fundraising, engagement, and communications.
- Lead through change, ensuring services evolve with need and strategy.
Governance & Risk
- Contribute to Executive Team leadership, organisational strategy, and governance.
- Ensure services operate within legal, regulatory, and safeguarding frameworks.
- Manage operational and reputational risk relating to service delivery and impact.
Person Specification
Experience
- Significant senior leadership experience within the charity, health, social impact, or related sector.
- Proven track record of delivering measurable social impact and leading outcome-driven services or programmes.
- Experience of overseeing complex service delivery / operational functions.
- Demonstrable success in leading organisational or service transformation.
- Experience developing impact measurement, evaluation, or evidence frameworks.
- Experience influencing external stakeholders and building credibility within a sector or field.
- Experience leading and developing high-performing, multidisciplinary teams.
Knowledge & Understanding
- Strong understanding of physical and mental health and wellbeing, psychology and emotional wellbeing, prevention, and whole-person support.
- Knowledge of impact measurement, social value, and outcome frameworks.
- Understanding of safeguarding, quality, and regulatory considerations in service delivery (e.g. clinical governance requirements).
- Insight into the challenges affecting working people and communities (financial, health, social).
- Understanding of the charity sector, charity governance, and funding environment (desirable).
- Awareness of the automotive industry or willingness to quickly develop industry insight.
Skills & Capabilities
- Strategic thinker with strong delivery focus — able to translate vision into measurable outcomes.
- Operationally strong with ability to drive performance, quality, and improvement.
- Evidence-driven and analytical, able to use insight and data to shape decisions.
- Credible and influential communicator, internally and externally.
- Strong leadership presence with ability to inspire, engage, and lead through change.
- Collaborative and partnership-oriented.
- Strong judgement, integrity, and commitment to safeguarding and ethical practice.
Personal Qualities
- Passion for improving lives and delivering meaningful social impact.
- Purpose-driven, values-led, and mission aligned.
- Resilient, adaptable, and outcome focused.
- Curious, forward-thinking, and committed to learning and innovation.
- Empathetic and people-centred in approach.
Key Relationships
- Chief Executive and Executive Team
- Service Delivery and Impact teams
- Fundraising, Marketing & Communications teams
- Trustees and Board Committees
- External partners / organisations including automotive stakeholder or employers, health and wellbeing, welfare and charity, etc.
Success Measures
- Clear, demonstrable improvement in measurable charitable impact.
- Strong, high-quality, accessible health and wellbeing services.
- Recognised credibility as a health and wellbeing charity for the automotive industry.
- Robust impact evidence used to inform strategy, funding, and influence.
- Positive service outcomes, reach, and stakeholder confidence.
Registered Charity
51 - 100
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.