Advice and information worker jobs

Salford CVS (Community and Voluntary Services) is the city-wide infrastructure service for the VCSE (Voluntary, Community and Social Enterprise) sector. We support almost 1,000 VCSE groups and organisations in Salford, with 7,000 paid staff and 62,000 volunteers between them. With a 40-strong team of our own, we’ve been making a difference for local residents since 1919, and we have some exciting plans for the future. We’d like you to be part of them.

Helping us break down barriers to employment and enterprise for vulnerable people, you will work closely with our Programme Manager and a wide range of Elevate partners.

From day to day, you will:

• Connect grassroots organisations.
• Maintain relationships with existing employers and bring new businesses on board.
• Work closely with delivery partners to match participants with opportunities.
• Maintain real-time information on vacancies.
• Develop persuasive case studies and features.
• Provide detailed management information that delivers real insight.
• Coordinate publicity programmes, including social media campaigns.
• Roll out consistent reporting tools.
• Drive operational improvements.

In short, you will do everything it takes to demonstrate the life-changing impact Elevate has across Salford, whilst making certain that we respond rapidly and compassionately to the people who need us.

To take on this exceptionally rewarding challenge, you will require:

• Experience of supporting far-reaching projects and programmes, ideally in a social impact setting.
• A structured approach to problem-solving and a clear focus on results.
• Excellent communication and relationship-building skills.
• Outstanding presentation and report writing abilities, with the creativity to bring data to life.
• Real flair for operating on your own initiative.
• Deep passion for tackling inequality and supporting community-led change.

In return, you can expect a comprehensive package of benefits, including:

• Development opportunities.
• 28 days’ holiday (rising to 30 days after five years).
• Pension scheme with 7% employer contribution.
• Subsidised membership of the Hospital Saturday Fund, and much more.

Help us release the potential of the people of Salford and we will do the same for you, giving you the training and development to take your career to the next level.

To learn more and apply, please visit our website.

Closing date: Noon on 10th July 2025

Interview dates: 17th July 2025 (in person)

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Housing Manager 

Salary: £33,000 - £39,000

Location: Hammersmith

Contract: PERMANENT

Hours p/w 35 hours (up to 2 days WFH)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,

Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.

Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.

Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.

About You:

To be successful as the Domestic Housing Manager you will need the below experience and skills:

You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Interviews are taking place on a rolling basis

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Cycle to Work Scheme
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Job Title: Supporter Care Officer

Responsible to: Individual Giving Manager

Salary: £28,000 - £32,000

Location: USPG, 5 Trinity Street, London, SE1 1DB
 

Hours of work: Full time - 35 hours per week

The package also includes

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.

· Season Ticket Loan

USPG is the Anglican mission agency that partners churches and communities worldwide

in God’s mission to enliven faith, strengthen relationships, unlock potential and champion

justice.

You can find out more about our work by visiting our website.

The Job

Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team.  The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes. 

You

You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.

How to apply

Please complete the application form and equal opportunities form.

If you would like to discuss the role, please feel free to contact Natasha.

Closing Date: 20th July 2025

Interview Dates: Rolling Interviews

We are looking to recruit HOPELINE247 Advisers to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.

What you will do:

· Work as part of a team providing suicide prevention support to a range of clients via multichannel communication platforms.

· Work on a 7-day shift system including evening and weekends

· Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding. 

· Maintain accurate records and input data monitoring into the data base system.

· Participate in clinical supervision and reflective practise. 

· Provide training, mentoring and coaching to new recruits.

To be successful in this role you will have:

· a degree or professional qualification in Health or Social Care, Community Work or a related discipline

· previous experience of working in an advisory capacity in suicide prevention or mental health

· a proven record of working directly with vulnerable young people

· experience of providing advice and guidance via multiple communication channels

· the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service

Salary: SCP 24-28 (Starting salary of £28,595 per annum based on working 30 hours per week progressing incrementally to £31,615 per annum)

Hours:  30 hours per week, Shifts will be on a rota bases across a 7-day working week.  30 hours will be based upon working 4 shifts per week.

Location: Warrington

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight 21st July

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

SMART is hiring! We have a vacancy for a one year maternity cover contract, for a part time mental health Community Navigator. The Navigators support people with serious mental illness, with a range of issues including: housing, benefits, finance and social isolation.

We offer a friendly, collaborative, hybrid and integrated work environment in partnership with the NHS and other voluntary sector services, as well as a pension program, 28 days annual leave (pro rata for a part-time role), employee led HR processes and a competitive salary.

Ideally you will have experience of working within mental health/vulnerable adult services, working within multi-disciplinary teams, knowledge of the issues people face with housing/benefits etc and liaising with other services and professionals on service users behalf. 

The part-time role can be flexible to suit your needs, and can be worked over 3-5 days. We can discuss your preference at the interview stage. 

Application Deadline: 12th July at 23:30. PLEASE NOTE: We may interview before the closing date if we receive enough suitable applications

Feedback: Unfortunately, we are not able to give feedback to candidates not shortlisted. If you have not heard from us within a week of the closing date, please assume your application has not been shortlisted at this time.

We are looking to recruit a HOPELINE247 Manager to enable the delivery of an outstanding suicide prevention helpline, through the effective management of HOPELINE247 advisers, alongside promotion and development of the service. 

What you will do:

• Provide leadership, guidance, and effective line management to a team of suicide prevention advisers.

• Ensure a consistent and high-quality service is delivered through effective quality assurance processes.

• Managing staffing and resources effectively to ensure the efficient running of the helpline service.

• Risk assess and provide advice and guidance to the team, in relation to safeguarding matters, in line with policy and procedures.

• Provide ad hoc rota cover to support a range of clients via multi-channel communications adhering to HOPELINE247 remit at all times.

To be successful in this role you will have:

• A proven track record of building and managing an effective team, supporting their development and managing their performance.

• Previous experience of building, developing and managing effective partnerships with internal and external stakeholders in the community, voluntary, statutory and political settings 

• Previous successful experience of working in suicide prevention or mental health

• Awareness of the issues around safeguarding and how these can affect young people and adults at risk.

• Degree level or professional qualification in Health, Nursing, Social Work, Community Work or related discipline

Salary:  £35,407 per annum (Scale point 29) progressing by increments to £38,051 per annum (Scale point 32). As a night shift worker, you will receive an additional allowance of £173.00 per month based on working 4 nights per week.

Hours:  33 hours per week

Working arrangements:  This role will work shifts starting at 10:25pm and finishing at 7:40am. Shifts will be on a rota bases across a 7-day working week.  33 hours will be based upon working 4 nights shifts per week.     

Location: Edgbaston, Birmingham

Contract: Permanent 

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight on the 7th July 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Senior Management Accountant

£51,000 (London)

The National Archives are a non-ministerial department, and the official archive and publisher for the UK Government, and for England and Wales. We are the guardians of over 1,000 years of iconic national documents.

Operating within the Management Accounting team, the postholder will act as a Senior Management Accountant for the business area for which they are made responsible. Working directly with budget holders, Heads of Department and Directors, they will manage all aspects of their management accounting and financial planning services providing incisive, value-add financial support and analysis which facilitates effective decision making.

The organisation:

We are expert advisers in information and records management and we work with partner across the cultural, academic and heritage sectors. We fulfil a leadership role for the archive sector and work to secure the future of physical and digital records. We collect and secure the future of the government record, from Shakespeare’s will to tweets from Downing Street, to preserve it for generations to come.

The role:

• Be responsible for the provision of timely, accurate, relevant management information to all levels of management within assigned Directorates, regularly reviewing this information with the senior management teams. This will include provision of monthly reports, critical review of results, value-add analysis, explanation of variances and early identification of potential issues / opportunities.
• Be responsible for providing analysis that informs and supports effective decision making.
• Apply various tools such as investment appraisal techniques to better inform decision making.
• Support the business in gathering evidence to assess the costs, benefits and risks of a wide range of delivery options when making commercial decisions, and provide advice which helps secure value-for-money.
• Build strong and positive relationships with budget holders and senior managers (notably Heads of Departments), providing the necessary assistance and professional advice to assist them with the financial aspects of their duties.
• Proactively provide improvements to procedures, applying sound judgement based on knowledge and experience.

The successful candidate will:

• Be a fully qualified Accountant.
• Have strong analytical skills, able to identify and interpret trends and improve financial forecasting.
• Have the ability to understand the strategic business goals of an organisation, able to ‘look beyond the numbers’ and understand the wider business context.
• Be a team player, with exceptional interpersonal skills, able to work with a diverse and broad range of stakeholders across the organisation. Demonstrable ability to influence.
• Have good written and oral communication skills, able to communicate clearly, concisely, accurately and in ways that promote understanding but challenge when needed.
• Have strong finance system skills including advanced Excel skills.

This position will be based officially at the head office in Kew and will require the postholder to work from the office three days a week.

Applications will be under constant review before the closing date, so please apply by sending your CV to Emma Fuller at our retained search agent, Robertson Bell at . Please note the closing date for applications is Sunday 6^th July 2025.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Perinatal Services Dads Project Worker
Hours: Full-Time, 37.5 hours per week
Contract: 3 Year Fixed Term Contract
Salary: £25,549.00 per annum FTE
Salary scale point: 12
Based at: Cambridge Office – covering Cambridgeshire and Peterborough

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

About the Role and the Project

CPSL Mind’s Perinatal service delivers one to one and group support to pregnant women and new mums and dads who are at risk of, or are experiencing, a mental health challenge in Cambridgeshire, Peterborough.

We have recently secured new funding to increase our support across Cambridgeshire. As part of that funding, we will be setting up a substantial support package for Dads across Cambridgeshire. The support will include group support, one to one support and working with partners, businesses and employers to better support dads. We also have a funding to launch support for dads in Peterborough which will include group and one to one support. This is an exciting new role which will be instrumental in setting up the service as well as delivering the support across both areas.

The main purpose of this role is to deliver the support we offer to new parents in our area by providing a collection of tools and techniques to promote positive mental wellbeing through our groups and one to one sessions.

The successful candidate will have the skills to of time management and adaptability, as well as excellent interpersonal skills to be able to support dads as well as network and build service connections with other professionals, partners and businesses.

Closing date: 17th July 2025
Interviews will be held on: 22nd and 23rd July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are an equal opportunities employer and welcome applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

An exciting Part-Time opportunity at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Perinatal Services Muslim Project Worker
Contract: 3 Year Fixed Term Contract
Hours: Part-Time, 15 hours per week – Term Time Only
Salary: £25,549.00 per annum FTE, £8,545.24 per annum actual
Salary scale point: 12
Based at: Cambridge Office – covering Cambridgeshire and Peterborough

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

About the Role and the Project

CPSL Mind’s Perinatal service delivers one to one and group support to pregnant women and new mums and dads who are at risk of, or are experiencing, a mental health challenge in Cambridgeshire and Peterborough.

We have recently secured new funding to increase our support across Cambridgeshire and therefore this role will predominately be based in the Cambridgeshire area.

The new funding will include launching our successful Muslim Mum support into the Cambridge area. The successful candidate therefore will need to be from the Muslim community and have knowledge of the Muslim community in Cambridge. As we have team and support spread across the Cambridgeshire and Peterborough there may be occasions for the successful candidate to travel across both areas.

The main purpose of this role is to deliver the support we offer to new parents in our area by providing a collection of tools and techniques to promote positive mental wellbeing through our groups and one to one sessions.

The successful candidates will have demonstrable awareness and understanding of how perinatal mental health problems affect women and men and their families and a positive approach to mental health, wellbeing and tackling stigma.

Closing date: 17th July 2025
Interviews will be held on: 22nd and 23rd July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are an equal opportunities employer and welcome applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

Starting Salary: Up to £35,000 depending on experience

Specific Hours: 40 hours per week shift work- including evenings, weekends, bank holidays and sleep-ins. 

(flexibility to work evenings and sleep-ins are for the Day position. Waking Night position requires staff to be awake for the entire night shift).

Sleep-ins: £50. Overtime / bank holidays paid time-and-a-half and alternative weekends off

Location: Croydon, CR2 - closest station is 1 stop after East Croydon | 10 minutes from Clapham Junction | 20 minutes from Waterloo.

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional team and make a difference to young people living in residential care, where no two days are the same!

About the role

As a Children’s Residential Worker, you will directly look after children and young people who have complex emotional and mental health needs due to trauma, loss and other adverse experiences.

You will be required to support children to regulate and understand their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old on admission to the Children’s Home).

You will have a key role in making sure our children are safe and happy. You will also be required to work collaboratively with key professionals to ensure that information is recorded and shared appropriately, as well as to enable children to receive the multi-agency support that they require.

If applying for the Day position, you will be required to do sleep-ins paid at £50 each.

If applying for the Waking Night position, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly supervision.

Applicants should have

• Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) as per Children’s Homes Regulations 2015 (England).
• Minimum of 2 years’ experience working and supporting children and Young People to achieve their full potential.
• Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
• An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
• The ability to cope effectively with challenging behaviour.
• Good communication and team working skills.
• Flexibility to work shifts, including weekends and bank holidays, and if applicable, sleep-in’s.
• Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
• Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.

What you should expect from us

• Salary: Up to £35,000 depending on experience
• Sleep-ins: £50. Overtime / bank holidays paid time-and-a-half and alternate weekends off
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your Online application must include a supporting statement addressing the criteria stated in the Person Specification.

For the full Job Description and Person Specification please see our wwebsite. CV’s will not be accepted.

For more information or assistance during the application process, please visit our website.

Closing Date: July 22nd 2025

First Stage Interview – Throughout July 2025

Shortlisted candidates will be invited to attend an interview at our Head Office

Second Stage Interview 

Successful candidates will then attend the second stage interview at one of St Christopher's residential homes.

Our Children and Young People are looking forward to hearing from you

We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

The post-holder will be responsible for providing support and advocacy to LGBTQ+ refugees and people seeking asylum, ensuring they have access to essential services, resources, and community networks to enhance their wellbeing and integration.

This post is proudly funded by The National Lottery Community Fund.

We seek someone with experience working with diverse communities. Knowledge/understanding of some of the common experiences and needs of LGBTQ+ people, and people living with HIV.

The ideal candidate will possess a relevant qualification (such as an NVQ Level 3 or above in social work, health, education) or equivalent experience, and demonstrate a commitment to continuous learning and professional development.

We are looking for someone with strong interpersonal skills (working with staff, volunteers, and service users), excellent organisational skills, and enthusiasm.

About the role 

Are you passionate about supporting people who are living with a serious rare condition? Do you get a kick out of someone else’s joy as they reach their fundraising target? Are you a meticulously organised person who loves sending thoughtful packages through the post? 

We are looking for a Community Support Administrator to enhance our offer to people diagnosed with aplastic anaemia, and their friends and families . You’ll help our successful fundraising and support teams to do more.

Reporting to our Community Fundraising and Events Manager 

We are passionate about creating opportunities for our community to support us in ways that create joy in their own lives and help them feel empowered in the face of serious illness. Our fundraising activities are designed to help tackle the isolation and other difficulties that are faced by those living with a rare and serious condition. You’ll help us make sure that fundraising for The AAT is a life-affirming and joyful experience.

Our small team are fully remote across the country. You’ll be based on your own in our small office/post room in Birmingham with regular face-to-face meetings with your manager (who lives locally). You’ll keep in touch with the rest of the team via Microsoft Teams.

The first line of support 

As a small charity representing an ultra rare condition, the people we support and the people who support us through fundraising are often one and the same.

You’ll sit within the fundraising team, but your role spans the organisation, and you’ll also deliver essential administration support for our Support Team. 

The Aplastic Anaemia Trust is the only charity who publish information about aplastic anaemia for patients and families. You will post booklets to patients and to hospitals, heading to the post office twice a week to fulfil orders. You’ll also support our volunteer moderators to administer the Patient Support Facebook Group. 

This is a varied and interesting role which gives you the opportunity to see your impact first-hand as you’ll be interacting directly with people whose lives are affected by aplastic anaemia. You will support our community with understanding and empathy. 

As a Community Support Administrator, you will...  

• Manage our online shop, fulfilling orders promptly. Track inventory and re-order items that are running low 

• Send thank you messages and cards to supporters 

• Update our CRM and keep up to date and accurate data on our community 

• Create and schedule social media posts and event listings on our website.

• Answer general emails, social media messages, and other communications and/or ensure they are answered by the right person from our team 

• Provide support and guidance to our volunteers including onboarding and supervision 

• Pitch in with occasional event admin and organising 

• Twice a year attend our Staff Conference for (2-3 weekdays with overnight stay) to work directly with the full team 

For example, a typical week could include: 

• Sending out patient information booklets to hospitals who order it via our website 

• Finding out the t-shirt sizes of everyone on our Great North Run team and posting t-shirts out to them 

• Producing a report from our CRM system, and sending an email to everyone on it to invite them to an event 

• Counting up all our Christmas cards and ordering more from a printers website 

• Creating a thoughtful, personal package for a child who is in hospital, and taking it to the post office. 

• Booking meeting rooms and hotel rooms for an upcoming Staff Conference 

Benefits: 

• You will be provided with a laptop to use during your contract.

• Competitive holiday allocation and pension contributions.

• We can discuss and set your regular working hours to suit you.

About you  

Essential 

• You are emotionally intelligent and have a natural communication style that is easily adapted to suit the situation.

• You are brave and willing to throw yourself into new situations. You wouldn’t hesitate to pick up the phone to call a donor you don't know for a chat, or jump on a video call to ask your manager to talk you through something again to make sure you get it right.

• You have organisational skills and a keen attention to detail. 

• You are highly digitally literate – you can find your way around a website, CRM or a shared spreadsheet and are quick to learn new unfamiliar software.  You’ll be comfortable scheduling social media posts, using online design templates to create these, joining digital meetings and using digital office tools. 

• You will understand the joy of beautiful post! You’ll package and send thoughtful, happy packages that put a smile on people's faces when they are having a tough time. 

• You are an independent worker! You’ll be in the office solo most of the time, so you need to be self-motivated, comfortable reaching out when you have questions, and happy in a quiet room (with a big window and leafy view!) 

Desirable 

• Diverse teams are stronger teams. We particularly welcome applications from under-represented groups including but not limited to minority ethnic groups, disadvantaged backgrounds, people living with a health condition, or those who have taken a career break.  
  This is a physical role which will involve lots of carrying packages to the post office, and unfortunately the office is not wheelchair accessible. If you would like a chat about whether you would be able to perform this role, you are very welcome to give Hannah a call to discuss specifics.

About us  

Aplastic anaemia is a rare and life-threatening condition caused by the bone marrow not functioning properly. 

In people with aplastic anaemia, the bone marrow fails to produce enough of all three types of blood cells – red, white and platelets. 

Aplastic anaemia treatment is very similar to the treatment someone might have for leukaemia - but because it's so rare, families often don't have access to the same information and support. 

The Aplastic Anaemia Trust is the only charity in the UK dedicated to supporting people affected by aplastic anaemia and funding research into this rare form of bone marrow failure. 

We fund research to improve treatment, provide expert information, and work tirelessly, at grassroots level, to support every aplastic anaemia patient and their loved ones.

We’re a small team based at home in various UK locations! We keep in touch frequently online and have a warm, supportive and positive culture.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Flyde Coast.

Position: S11292 Stroke Support Coordinator

Location: Home-based, Fylde Coast. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £16,461 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 21 hours per week hours per week

Contract: This is a fixed-term contract until 31 July 2026. Services are contracted and there is currently funding for this contract until 31 March 2028

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 20 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 29 and 30 July 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Stroke Association.
• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Peabody, we’re here for people who need a bit of extra help to live well and independently. Our supported housing services offer not just a place to live, but a platform to thrive — especially for people who’ve been pushed to the margins due to mental health issues, homelessness, or complex needs.

We’re looking for a values-driven and compassionate Team Manager to lead three supported housing services in Hackney. You’ll guide and support a team of dedicated support workers, making sure they have the tools, confidence, and backing to do their very best work. You’ll model good practice, champion recovery, and help us build services where people feel heard, respected, and empowered.

This isn’t a desk-bound role. It’s people-first, purpose-led and packed with chances to make an impact — for your team, our customers and the wider community.

What you'll be doing:

• Leading and developing a team of support workers who deliver person-centred, trauma-informed support
• Supporting customers to build independence, confidence and community connection
• Holding responsibility for assessments, reviews, safeguarding, service standards and compliance
• Coaching your team to navigate complexity with skill and care — especially where mental health, risk and recovery intersect
• Building trusted relationships with partners and community services
• Keeping performance on track through supervision, reflective practice and gentle challenge

You’ll be great at this job if:

• You believe in people and their potential — even when life’s been tough
• You’ve led teams in supported housing or similar settings, especially around mental health
• You understand what good, safe, recovery-focused support looks like — and how to deliver it through others
• You know how to balance kindness with boundaries, and compassion with accountability
• You’re confident working with risk, safeguarding, budgets and KPIs — but always keep the human side in mind

You’ll get to be part of a values-based organisation that’s genuinely committed to inclusion, learning and working together to do the right thing.

We’re kind. We pull together. We keep our promises. We celebrate diversity. We love new ideas. And we always aim to do the right thing, especially when it’s hard.

Why join us?

We offer:

• 25 days’ annual leave plus bank holidays.
• Flexible benefits package (healthcare, dental, discounts).
• 4x Life Assurance.
• Professional development opportunities (apprenticeships & qualifications).
• Two additional paid volunteering days.
• Family-friendly policies & up to 10% pension contribution (matched 1:1).

Important Information

• This role will require an enhanced DBS. 
• Peabody does not provide sponsorship for work visas. Candidates must have the right to work in the UK.

Closing date: 1st July 2025 at midnight.