Advice and support team leader jobs

Schools Development Officer
We are seeking a passionate and proactive Schools Development Officer to lead and grow outreach with schools across Barnet. The organisation was awarded “Charity of the Year” for 2025 by The Barnet Group and are one of The Mayor of Barnet’s chosen charities during his term. 

Position: Schools Development Officer
Salary: £29,500 – £31,500 pro rata (based on experience)
Location: Burnt Oak. HA8 0DT
Hours: 20 hours per week (fixed rota)
Contract: Permanent
Closing Date: We will interview candidates as they apply and reserve the right to close applications once we have made an appointment.

About the Role

This is an exciting opportunity to lead one of the organisation’s most important and fast-growing programmes – their schools outreach. You’ll design and deliver creative, engaging sessions in line with school priorities, and build strong relationships across Barnet’s education community.

From leading on curriculum-linked workshops to managing the Jack Petchey Foundation Achievement Awards, your work will directly contribute to raising aspirations and increasing youth participation across services. You’ll be supported by a dedicated team and play a vital role in delivering on the mission to increase young people’s access to opportunities.

Key responsibilities include:

• Designing and delivering programmes in line with school priorities
• Promoting the programme to schools and encouraging participation
• Building and maintaining strong partnerships with teachers and school leaders
• Tracking impact and gathering feedback to continuously improve
• Supporting sessional staff and volunteers to deliver high-quality activities
• Managing the Jack Petchey Awards programme
• Championing inclusive practice and youth voice in everything we do

About You

You’ll bring a strong commitment to young people, creative energy and the ability to work independently and collaboratively. You’ll be an excellent communicator who can build trust and enthusiasm in schools and across the wider youth sector.

You will have:

• Experience delivering face-to-face youth or education programmes
• Experience working with children and young people facing social or emotional barriers
• Strong understanding of issues affecting young people today
• Confidence managing groups and engaging with a wide range of stakeholders
• The ability to design and deliver engaging, impactful learning
• A flexible and positive attitude, with a willingness to work evenings or weekends when needed

About the Organisation

Our client is an independent charity and purpose-built youth centre for Barnet’s young people aged 8 to 19, and up to 25 for those with additional needs. Awarded “Charity of the Year” for 2025 by the Barnet Group, they support North London’s young people with three things they deserve and need; somewhere to go, something to do and someone to talk to. Open 6 days a week including school holidays, their vision is to ensure every young person is supported and empowered to reach their potential.

Join them in making a difference and raising the aspirations of young people across North London. They embrace diversity and welcome applications from individuals with non-traditional backgrounds. Safeguarding is paramount, and an enhanced DBS check is required. As an equal opportunity employer, they value individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

Other roles you may have experience of could include: Youth Engagement Officer, Schools Liaison Officer, Youth Worker, Education Coordinator, Programme Officer, Learning and Development Officer, Outreach Worker

Be part of something meaningful – apply now to help us grow our impact in schools and inspire more young people to reach their potential.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Job title: Recovery Worker
Post no: 645
Working base: Luton
Hours: 15 hours / 3 days per week
Working pattern: 10.00 - 15.00 Mon, Wed & Fri
Contract: Permanent
Salary: £23,492.04 per annum FTE (£9,523.80 per annum Actual)

Could you support individuals to gain and maintain mental wellbeing through social and structured wellbeing interventions?

About the Role

This role offers the opportunity to join our service team at Luton. Based at our Wellbeing Centre in Dumfries Street we offer activities and groups throughout the day enabling service users to manage their mental health and move through their recovery journeys. In addition to facilitating a range of groups the role will involve assessing individual’s suitability for the service and signposting to local services and community support where necessary, as well as performing 1-1 meetings with clients periodically in order to assess and create action plans.

The role includes the opportunity to support events in the community to raise awareness of our services and build links with local organisations, as well as supporting volunteer and student placements.

Service Delivery

• Deliver a service and ensure outcomes which support individuals with mental health and wellbeing needs in Luton, in line with Mind BLMK’s agreed recovery model as well as contract requirements and Key Performance Indicators (KPI’s).
• Carry out assessments on individuals’ suitability for Mind BLMK’s services in line with the Access to Service procedure and processes and the needs, priorities and support required by the individual.
• Facilitate onsite activity, drop-in and topic based group sessions. This may include planning of topics that support wellbeing, facilitating informal drop in and discussions, planning and organising activity based sessions including guest speakers and signposting and information sharing about other local services and resources.
• Encourage and support client engagement with Mind BLMK through Guarantor Membership and other opportunities available through Influence and Participation.
• Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
• Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on 19th September 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Job Title: Senior Programme Manager
Closing date: 26th September 2025 17.00 GMT
Interviews: 3rd October 2025
Reports to: Ubele Founder/ CEO
Location: Min 2 days per week based in North London office, remote working available for max 3 days a week
Pay: £60,000- £63,000 full time, gross per annum
Type of Contract: One-year fixed term contract
Annual Leave Entitlement: 28 days’ annual leave, including UK bank holidays.
Pension: 3% employer pension contribution on eligible earnings.

About The Role  

The purpose of this role is to have overall responsibility for The Phoenix Way (TPW) Programme across the London, South and East regions and delegating day to day management South and East Regions to a dedicated Programme Manager. The role includes:

Strategic oversight of and accountability for the London, South and East regions of The Phoenix Way the creation of sustainable Black and racially minoritised communities and community-led organisations across three separate regions, with an in-depth focus on Greater London by ensuring there is an equitable stake in decisions relating to funding processes, priorities, funding allocations and beyond.
Collaborating with funders, statutory bodies, community organisations and voluntary sector, and other stakeholders committed to the development of an equitable future.
Actively supporting all funding bodies to seek change for diverse communities and deliver significant improvements in their organisation’s cultures, strategies, competences, and capabilities.
Helping funding bodies to adopt equitable policies and practises based on the evidence and learning garnered from the community organisations that receive funding and support from TPW. 

Are you a passionate leader who thrives in a fast-paced, people-focused environment? Do you want to be at the heart of a mission-driven organisation that empowers individuals and seeks to support and transform communities?

POhWER is looking for a Call Centre Manager to lead our dynamic contact centre team in Digbeth. This is more than just a management role — it’s a chance to shape the future of advocacy and information services, drive innovation, and make a lasting difference.

The Call Centre Manager will oversee the daily operations of our busy Help Hub. You’ll lead a talented and committed team, optimise systems and processes, and champion service excellence. Your strategic thinking and hands-on leadership will ensure our clients and stakeholders receive the highest quality support, while your vision will help us embrace digital transformation and continuous improvement.

What you’ll do:

1. Lead and inspire a committed team in a busy contact centre environment.
2. Develop and implement strategies to enhance client experience and stakeholder engagement.
3. Drive innovation through digital solutions that improve efficiency and service delivery.
4. Ensure compliance, performance, and a positive workplace culture.
5. Be a key player in shaping the future of customer care at POhWER.

Hours of Work: Full-time – 37 hours working across Monday – Friday 9am – 5pm (Working patterns to be discussed)

Location: Office Based Birmingham

Salary: £38-40,000 per annum, dependent on experience

Contract Type: Permanent

Call Centre Manager Requirements:

1. Proven experience managing a contact centre or similar client-focused service environment.
2. Strong knowledge of digital contact centre technologies and CRM systems.
3. Excellent leadership and staff development skills with the ability to motivate teams.
4. Good IT and data analysis skills to monitor performance and implement improvements.
5. Experience working within the public or third sector is desirable.

Benefits:

1. 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
2. Discretionary shutdown days at Christmas with up to 4 additional days leave.
3. 1 Community Leave Day per annum.
4. Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
5. Auto enrolment Pension plan.
6. Death in service cover.

About POhWER: Who We Are and What We Do

At POhWER, we are dedicated to promoting equality, challenging unfairness, and providing high-quality information, advice, and advocacy services for disadvantaged and vulnerable individuals. We are a registered charity operating across England and believe in giving people a voice and ensuring it is heard.

As an inclusive employer, you would be working with a great team that provide a comprehensive induction and training programme with ongoing support for your continued development.

If you think you have what it takes to excel as a Call Centre Manager, don’t wait! Apply now!  

Closing Date: 9am, Thursday 9th October 2025 – we reserve the right to close applications early.

Interview Dates: TBC (Via Teams/Zoom)

 

A DBS check and National Offender Management Service vetting will be conducted for this position.

We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

Financial Transactions Supervisor
 

£38,949 to £42,500 inclusive annual salary up to 19.7 percent employer pension contribution.
Permanent, full-time (37 hours per week)
Flexible working options (including hybrid)
Job Ref: P2297
 
About the role
 
St Albans City and District Council is seeking a skilled Financial Transactions Supervisor to oversee accounts payable, receivable, and cash handling operations. You will supervise a small team, ensuring accurate and timely financial transactions and reconciliations. Key responsibilities include monitoring regulatory compliance, guiding team members, and improving procedures. Strong technical knowledge of financial systems, leadership experience, and the ability to interpret financial regulations are essential.
 
About you
 
You are a confident leader with a strong understanding of financial systems and practices. Your attention to detail ensures accuracy in financial transactions, and you’re skilled in reconciliations and compliance with regulations like VAT and financial legislation. You’re highly organised, able to manage multiple tasks, and support your team effectively, offering guidance and training where needed. Excellent problem-solving skills help you address complex financial issues, and you’re comfortable working with large data sets, using Excel to analyse and present financial information. Your communication and interpersonal skills enable you to work well with both financial and non-financial colleagues.
 
Whilst Local Government/Public Sector experience is desirable, this is not essential. You will be receiving support, training, and guidance to ensure that you settle in your role. In time, we would like the candidate to gain a good understanding and take ownership of the Council’s Fixed Assets Register and associated reports and communicate directly with all the stakeholders on all Fixed Assets related activities.
 
If you are enthusiastic, pro-active, proficient in using Excel, with strong attention to detail, with strong organisational and communication skills and if you are ready for a new challenge, we would love to hear from you!
 
Our team is friendly, and we work well together. Our office is based in St. Albans city centre, great location with excellent transport links, car park available and a short walk from the train station. It is a great place to live and work.
 
In addition to working within a great team and a comprehensive salary you will have access to:
 
• 28.5 days basic annual leave (increasing with service) bank holidays.
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
 
Additional Information
 
Disability Confident
 
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
Safeguarding
 
• This post is subject to a Basic Disclosure Check.
• English Fluency
• The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
• A minimum of AAT Level 3 is required.
 
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
 
You may also have experience in the following: Finance Manager, Financial Controller, Management Accountant, CIMA, ACCA, Operations Manager, General Manager, Commercial Management, Operations Management, Accounts Payable, Credit control, Payroll, Sales ledger, Accounts Receivable, Senior Credit Controller, Billing Analyst, Credit Control Manager etc.
 
REF-223 817

Contract:  Permanent, full time

Salary:£30,000 - £35,000 per annum 

Accommodation:there is the option to live in or out with this role

Location:West End, Southampton, SO30 2HL

Closing date: Thursday 18 September 2025

Interview dates:

• 1st stage interview – Thursday 25 September 2025
• 2nd stage discovery session – Thursday 2 October 2025

Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people?

We’re recruiting a Centre Manager with strong leadership, organisational and communication skills to lead our Southampton Rehoming Centre in all pets, people, facilities, financial and compliance matters!

This is an exciting time for the Southampton Centre with many changes happening and the chance for a dynamic leader to bring their own experience and help shape the future for the pets and people at the site. 

More about the role

Blue Cross Southampton Rehoming Centre has cared for pets and supported the local community since 1988. The site provides care for dogs, cats and kittens, while our dedicated offsite team supports small pets in foster homes and through our home direct scheme.

As Centre Manager, you’ll be responsible for all aspects of the Centre – pets, people, facilities, compliance and finances. Working closely with your Assistant Managers, you’ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards.

This role is about leading people and leading change. We have a skilled, passionate team with great ideas – we now need someone who can take those forward, make things happen, and bring colleagues with them on the journey. There’s also real opportunity shape the future of the centre, including rethinking how we use our space for the most effective working environment.

The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 – 5 Monday – Friday with flexibility where there is a business need. 

Accommodation – this role comes with the option of on-site accommodation by way of a two-bedroom bungalow which includes a study/third bedroom and an extensive private garden!

Want to know more detail? Great! We have attached candidate pack and job description which hopefully gives you everything you need.

About you

You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You’ll bring strong change management skills – able to set direction, take action and empower others to deliver improvements.

Alongside your leadership strengths, you’ll bring sound knowledge of animal welfare and operational excellence from a similar environment. Confident and decisive, you’ll balance the needs of pets, people, and resources to achieve outstanding results.

Resilient, empathetic and emotionally intelligent, you’ll thrive on challenge and approach every situation with a positive, problem-solving mindset.

Knowledge, skills, and experience

• Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting.
• Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment.
• Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives.
• Financially aware and numerate.
• Proven experience of working constructively and collaboratively with colleagues from different teams.
• Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties.
• Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important.
• The ability to demonstrate, understand and apply our Blue Cross values  
• Current full driving licence.

How to apply 

Click the apply button below and complete the online application process before the closing date on Thursday 18 September 2025.

The process will include:

• First stage interview and site tour – Thursday 25 September 2025
• Discovery Session – Thursday 2 October 2025. This will include scenario-based exercises and group discussions, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues at the Centre.

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Department: Education and Employability

Reports to: Head of Social Education and Health 

Responsible for: 2x coordinators and casual youth workers

Salary: £38,000 - £43,000 (dependent on experience)

Contract: 12 Month - Fixed Term Contract (Maternity Cover) - Starting November 2025

Closing Date: 22nd September

Interviews: W/C 29th September

Brentford FC Community Sports Trust

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff. 

Inclusion Statement

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team.

General Trust Accountabilities

• To ensure compliance with all relevant policies, including health and safety and safeguarding policies
• To ensure compliance with all relevant legal, regulatory, ethical and social requirement
• To ensure compliance with the Trust’s Code of Conduct.
• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust
• To keep confidential any information gained regarding the Trust and its personnel
• To maintain a flexible approach to work at all times

Main Purpose of Job

The Youth and Employability Senior Manager will oversee the successful delivery, development, and sustainability of the youth and employability department. Ensuring activities and programmes are impactful, high quality and accessible. You will ensure that all activity is delivered to a high operational standard and that it is aligned with the organisation’s values, and meets the needs of the young people involved.

Managing a dynamic team, the Youth and Employability Senior Manager, will have a strong background in either youth work and/or education and skills. They will champion young people in all they do, upholding a culture of reflective practice and youth voice across programme design.

The Senior Manager for Youth and Employability will build and maintain strong relationships with stakeholders and partners at all levels. You will ensure programmes meet their KPIs and are delivered to budget, whilst sourcing new funding for future programmes. They will track outcomes and impact through effective monitoring and evaluation and produce reports both internally and for funders.

A detailed Job description can be found in the company website

Key Internal Relationships

• Head of Social, Education and Health
• Head of Safeguarding
• Head of Fundraising and Partnerships
• Senior Managers
• Youth and Employability Coordinators

Key External Relationships

• Funders, Partners and charities (Kick it out, Worley)
• Schools, Colleges and Universities
• Brentford Football Club
• Hounslow and Ealing Local Authority
• Local and National Department for Work and Pensions stakeholders
• Premier League Charitable fund (PLCF)

The Selection Criteria Essential

• Degree, professional qualification or experience in a relevant field (Youth work, Education, Social Sciences).

• An awareness of current socio-economic issues and trends which may affect young people and youth employment in the areas we work in.
• Experience in managing multifaceted programmes to support young people to develop skills and/or into work.
• Experience of, or a strong understanding of, how to support young people from vulnerable (e.g. homeless, young carer, etc) or underrepresented groups (women and girls, ethnic minorities), including those facing barriers to education, employment, or training.
• Proven experience of effective stakeholder management and working in partnership with local businesses/ professional partners, schools, colleges, and universities.
• Demonstrable experience (at least 2 years) of working with young people and children to inspire, motivate and support them to develop new skills.
• Experience of leadership, managing teams and a department.
• Proven track record in planning and project management.
• Strong understanding and knowledge of youth engagement and operational standards in youth settings. Including budget management, risk assessments, session planning and safeguarding.
• Excellent communication skills including written, verbal and interpersonal skills.
• IT literate with particular emphasis on Microsoft and CRM packages
• Knowledge of and a commitment to safeguarding, health and safety, equality and diversity and data protection.
• Willingness to regularly travel within the allocated work areas to fulfil programme outcomes. Able to work flexible hours in line with programme delivery.

Desirable:

• A relevant postgraduate qualification or alternative professional qualification.
• Good knowledge of the local area and demographics (Hounslow, Ealing neighbouring boroughs).

• Experience of co-designing services with young people.
• Experience of securing funding and grant writing.

Personal Qualities:

• A champion for young people with a passion for creating opportunities.
• Flexible and adaptable.
• Creative problem solver.
• A natural leader with an interest in developing others and teams.
• Strong interpersonal skills and the ability to build relationships and influence a diverse network of stakeholders.
• Organised and work with good attention to detail.

Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

This role is a Regulated Activity role - please complete the Declaration of Offences Form

Barnardo's are seeking an experienced and passionate Challenge Events fundraiser to take up a fixed term contract as our Senior Challenge and Virtual Events Manager.  This is a full time position but we would consider part time candidates too.

You will lead the development and implementation of Barnardo's established Challenge Events programme, with a focus on growing our income and deepening our relationships with our supporters to build lifetime connections.

 Key responsibilities include: 

• Leading the development and delivery of Barnardo's Challenge Events programme to deliver and grow agreed income targets.

• Managing a team of Events Fundraising professionals and overseeing a budget with an income target of £1 million.   

• Collaborating across the Fundraising and Marketing team and across departments to integrate Challenge Events into our communications and supporter journeys.  

• Working closely with colleagues within our Relationship Fundraising team to deliver bespoke opportunities to add value to corporate partnerships.

• Managing relationships with internal teams, external agencies and event partners to deliver high-quality events, acquisition campaigns and supporter experiences.  

• Monitoring trends in the Challenge Events landscape and using data and insights to inform growth plans and innovation.  

• Champion Challenge Events across the charity, building awareness and engagement internally.  

We're looking for someone with: 

• Proven events experience working across a portfolio of third party and bespoke Challenge Events.  

• Strong strategic thinking and planning skills, with a track record of delivering and exceeding targets, and utilising KPIs to measure and improve effectiveness. 

• Excellent communication and stakeholder engagement skills, with the ability to build strong internal and external relationships to achieve mutual goals. 

• Experience managing budgets and working with external agencies and suppliers. 

• A collaborative and proactive approach to leadership and team development.  

• Passion for Barnardo's mission and a commitment to delivering exceptional supporter experiences.  

Join us in growing our exciting events programme at Barnardo's and help us change childhoods and change lives. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

The Woodland Trust is looking for a Project Manager - Mourne Park on a fixed term contract until December 2029 to lead the work on the development and delivery of The National Lottery Heritage Funded project at Mourne Park.

The Role: 
•    This is a key role in The National Lottery Heritage Funded project at Mourne Park.  The Project Manager will be required to work on the development and delivery of visitor experience enhancement, countryside access and interpretation projects linked to conservation of Mourne Park’s natural and built heritage through woodland management, creation and restoration schemes.
•    The role will be responsible for the project management and budget responsibility, ensuring all Heritage Fund and Woodland Trust reporting and recording systems are up to date, work programmes are delivered on time across the programme.
•    You will direct the project team delivering all access projects, on site interpretation and in line with the Access & Interpretation Plans for the project.
•    You are responsible for fostering good relations with partners, contractors, interested organisations and individuals, local people, visitors and the media. Identifying, reviewing and meeting with potential partners who could assist the project to meet its objectives and whose objectives could be assisted by the project. 
•    This role is homebased within Northern Ireland and will require the successful candidate to regularly travel to Mourne Park and around Northern Ireland as required (with reasonable paid travel expenses).
•    This role is a funded fixed term role until December 2029.
•    This role will require an enhanced DBS check as part of our pre-employment checks.
•    This role is made possible thanks to The National Lottery Heritage Fund and National Lottery Players.

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
•    Hands on experience in project delivery especially in complex, multi-disciplinary projects bringing together a variety of skills from both within and outside the organisation to plan, monitor and deliver projects on time and to budget.
•    You’ll have experience in forestry or conservation land management experience, including experience of volunteer and community engagement.
•    You’ll be an inspiring leader, with experience leading teams and motivating colleagues to deliver projects on time and to budget.
•    You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively. 
•    You’ll know about delivery of access infrastructure construction and interpretation projects on public and private sites to build an enhanced visitor experience.
•    Strong communication skills, both written and verbally being able to liaise with internal and external stakeholders, especially volunteers using a variety of methods to suite the audience. 
•    This role does require regular travel to and from Mourne Park and Northern Ireland. A full UK driving licence is required. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Travel expenses
•    Generous Annual Leave - 25 days + bank holidays (pro rata for part time) 
•    Buy and Sell Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Acceptable Use Policy - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on Thursday 2nd October and Friday 3rd October.
 

Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity’s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.

Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase.

Are you a financial strategic leader with experience across governance, IT and compliance? We would love to hear from you!

The Role 

The Director of Finance, IT & Compliance will be accountable for ensuring there is robust financial planning, compliance, and risk management throughout the organisation. Duties will include:

• Providing strategic advice, guidance and constructive challenge to the CEO, Board and associated committees on all issues related to financial matters.
• Providing robust financial due diligence and producing accurate and timely internal financial reports to support decision-making.
• Ensuring IT services are robust, compliant and futureproofed.
• Acting as Data Protection Officer (DPO) for the organisation.
• Collaborating with the CEO and Board to develop and implement strategies for diversifying income streams.

The Person

We are looking for an ACCA, ACA, or CIMA qualified accountant with significant experience operating in a senior financial position. With extensive experience in managing budgets, audits, and financial reporting, you should also have the ability to oversee, improve and implement financial systems, policies, and processes. Although charity or housing sector experience would be advantageous, we are also happy to look at people wanting to gain experience in this area providing they have knowledge of UK financial regulations, charity governance and compliance within housing providers.

This is a leadership role so we are looking for a strong strategic thinker, someone inspiring, and a person who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key – we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region.

Why HNHA?

Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include:

• Health insurance from WPA
• 3 X Life cover with company pension
• Paid massages
• 1-to-1 Support Sessions: Fully paid and tailored for your personal growth.
• Long Service Awards: Celebrate milestones with rewards.
• Annual staff awards evening
• Events for Staff & Families: Regular gatherings to foster connection and fun.
• Access to Blue Light card
• Free on-site car park
• · Free meals on shift as well as tea, coffee and water
• · Nearby station and buses for commuting.

The role will be hybrid with the option to work flexibly from home and The Cuttings, in Harrogate. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Tuesday 14th October 2025.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

The Woodland Trust is looking for a Lead Policy Advocate - Climate and Nature Finance to drive our advocacy on green finance and ecosystem service markets. Green finance is an emerging priority for UK and devolved governments, and this role provides the opportunity to shape and promote high integrity and high impact approaches for woods and trees.

The Role:

• Influence public policy and market frameworks by working closely with government, regulators, corporate partners and the wider conservation sector.
• Provide expert insight into emerging nature markets and finance models that support the Trust’s strategic and income-generating goals.
• Build and maintain strong relationships with senior leaders, corporate stakeholders and voluntary sector partners to extend the Trust’s policy influence.
• Represent the Trust in external forums, clearly communicating policy priorities in language that resonates with business and policy audiences.
• Monitor public policy developments across the UK, identifying risks, opportunities and informing internal teams accordingly.
• Support cross-organisational collaboration by responding to internal requests, managing external relationships, and adapting to evolving priorities.
• This is a hybrid role with travel to London, Cardiff, Edinburgh and to our Head Office in Grantham, once or twice a month.

The Candidate:

• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count
• Proven experience in policy and advocacy relating to green finance and ecosystem service markets, with a strong understanding of their role in environmental and conservation outcomes.
• Skilled in shaping and delivering policy goals through effective external advocacy and stakeholder engagement across public, private, and voluntary sectors.
• Confident communicator with the ability to influence and build credibility at senior levels and translate complex policy into compelling messages.
• Knowledge of UK policy landscapes, including devolved administrations, and how to tailor approaches accordingly.
• Collaborative and evidence-led, with experience aligning internal teams and expertise to support advocacy efforts.
• Educated to degree level or equivalent, with a commitment to continuous learning and willingness to travel across the UK as needed.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed.

Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.

Acceptable Use Policy - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on the following dates:

Wednesday 8th and Monday 13th October 2025

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WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

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ABOUT THIS OPPORTUNITY

We are looking for a confident and experienced sustainability professional to join our central team as Environmental and Sustainability Manager.

You will play a key part in delivering our ambitious sustainability goals through operational excellence, collaboration, and innovation.

If you are passionate about implementing environmental management systems and achieving real-world progress toward sustainable development in the education sector, we would be delighted to hear from you.

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MAIN AREAS OF RESPONSIBILITY

The Environmental and Sustainability Manager will lead and deliver the Federation’s environmental sustainability strategy across all academies. You will champion climate action, support academy-level implementation, drive behaviour change, monitor resource use, and report progress against sustainability targets.

As Environmental and Sustainability Manager you will:

• Leading development, delivery and monitoring the Federation Sustainability Strategy
• Provide high quality reporting to Federation senior leaders on environmental and sustainability performance
• Champion sustainability and environmental consideration as a key element of all property decision making including the development of our estate strategy
• In academies embed behaviour change, improving biodiversity of the estate, delivering on Net Zero (driving the reduction in creating carbon and heat emissions)
• Reducing waste (whether it be utilities, paper, or landfill).

For a full job description, please download the Job Pack.

WHAT WE ARE LOOKING FOR

To succeed in this role, you will need a deep understanding of environmental compliance, ISO14001, sustainability reporting, stakeholder engagement and operational change leadership.

We would like to hear from you if you:

• Qualifications to degree level, or equivalent experience
• Chartered Environmentalist (CEnv), ISEP or NEBOSH Environmental Certificate
• Experience in environmental management, sustainability, estates or a related field
• Strong knowledge of sustainability legislation, policy, and best practice in the education sector
• Demonstrated experience of managing projects and delivering measurable sustainability outcomes
• Strong communication and influencing skills, with the ability to engage stakeholders at all levels
• Analytical skills and the ability to use data for reporting and decision-making
• The ability to work across multiple sites and manage competing priorities
• Knowledge of DfE environmental strategy and school climate commitments
• Demonstrable experience delivering environmental or sustainability projects or strategy, preferably in education, public sector or multi-site organisations

For a full job person specification, please download the Job Pack.

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APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

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WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Head of Data and Analytics

We are seeking a Head of Data and Analytics for the IPS Grow Team.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: Head of Data and Analytics – IPS Grow

Location: London/hybrid

Hours: Full-time

Salary: £75,000 including generous benefits

Contract: Permanent

Closing Date: 25th September 2025

First interview Date: Monday 6 October 2025

Second interview Date: Tuesday 14 October 2025

The Role

You will hold Strategic oversight over IPS Grow data analysis and business intelligence functions and, in collaboration with expert Digi colleagues, IPS Grow digital tools.

Key responsibilities include:

• Co-design a data and digital strategy and plan with colleagues across IPS Grow with support from Social Finance’s Data and Digital Community of Practice and other key stakeholders. Ensure it is delivered on time and to a high standard.
• Responsible for ensuring that accurate, timely data analysis and reporting is provided to the IPS Grow team, to commissioners and to other key stakeholders (e.g. Health Employment Partnerships Board; IPS Expert Forum)Line manage relevant staff within the IPS Grow team, agreeing their work package and ensuring it hits key strategic objectives agreed in conjunction with the Director for Operational Support – IPS Grow.
• Provide high quality support to the engineering team working on the IPS Grow tool. Ensure close collaboration between IPS Grow and the Data and Digital Community of Practice to deliver against the data and digital strategy and plan. Ensure that staff at every level of IPS Grow have access to dashboard reports that bring together key data from multiple sources in ways that meet their needs and support good decision-making. 
• Take overall responsibility for the quality of IPS Grow data to ensure accuracy, value, completeness, uniqueness, consistency, timeliness and validity
• Work closely with colleagues delivering the IPS Grow data tool to understand stakeholder data requirements and collaboratively review prioritisation in relation to the roadmap for the data tool.
• Co-ordinate and provide expert advice on data analysis and reporting across all areas of IPS Grow delivery, including delivery, workforce and research and innovation

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

A core element of the programme is the expert assistance provided by a team of IPS professionals, known as IPS Grow Leads, to support providers to improve their fidelity to the IPS model and achieve better employment outcomes for their clients.

About You

Successful candidates will be able to demonstrate:

• Experience of designing and leading data strategy at a senior level. This encompasses how we collect and manage data, as well as using analysis to produce relevant and actionable insights
• Experience of successfully managing senior stakeholder relationships,  including communicating technical concepts to non-technical audiences
• Expertise in Information Security and Governance and the associated standards and requirements when hosting and processing personal data on behalf of public sector organisations.
• Senior experience of leading data and analytics teams, including line and task management, and product management
• Expertise in the development and use of Customer Relationship Management systems, such as Salesforce
• Expertise in data analysis and business intelligence, including PowerBI, Tableau and/or similar analytics and data visualisation tools

The Organisation

This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.

Benefits include:

• 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
• Employee Assistance Programme with 24/7 counselling, legal and information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at x4 annual salary
• Bike to work scheme.

The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.

Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

You may have experience in other areas such as Head of Data, Head of Analytics, Head of Data and Analytics,  Director of Data, Director of Analytics, Director of Data and Analytics, Analyst, Data Analyst, Senior Data Analyst.

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Chief Operating Officer - National Youth Agency

The National Youth Agency is looking for a new Chief Operating Officer to join our Executive Leadership Team.

Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £85,000 per annum
Remote: This role is homebased (within the UK) with occasional to meetings, events and conferences.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

Responsibilities will include:

• The COO leads the day-to-day functioning of the organisation to ensure smooth, efficient, and effective delivery of services. This is vital for maintaining operational stability and achieving strategic outcomes.
• They design and execute strategies that align with the organisation’s mission and long-term goals ensuring resources are used effectively and priorities are clear.
• They promote a culture of excellence, innovation, and continuous improvement through supporting employee engagement, productivity, and organisational success.
• The COO collaborates closely with the CEO/CFO and other senior leaders to drive strategic initiatives and business growth, ensuring unified leadership and coherent decision-making.
• They partner with the CFO to manage budgets, forecasts, and resource allocation. Financial oversight ensures sustainability and supports informed investment in strategic priorities.
• Strengthen governance and risk management frameworks, aligned to regulatory expectations and best practice while proactively managing reputational and operational risks.
• The COO cultivates strong relationships with partners, clients, and stakeholders to enhance service delivery and reputation. These relationships are key to influence, collaboration, and impact.
• They lead efforts to improve processes and adopt best practices across the charity to enhance efficiency and keeps the organisation competitive and responsive.
• They ensure that daily activities support the charities long-term objectives.
• The COO mentors other directors and departmental heads and fosters leadership capabilities across teams.
• They establish and track KPIs to identify inefficiencies and guide improvements through data-driven decision-making to enhance accountability and results.
• They evaluate and refine workflows to boost productivity developing efficient processes to reduce waste and improve service quality.
• They act as a bridge between departments and the CEO to ensure cohesive execution of strategic plans preventing silos and promoting organisational synergy.
• The COO serves as a senior figure in national and cross-sector forums, conferences, and strategic partnerships to strengthens the organisation’s voice and influence.
• They demonstrate commitment to Equality, Equity, Diversity, Inclusion, and Belonging in both internal culture and external programmes to foster a fair and inclusive organisation.
• They work with the CEO, CFO and Director of Growth to identify and pursue new revenue streams and strategic partnerships. This expands the organisation’s reach and sustainability.
• They engage in public speaking, media interactions, and external representation demonstrating clear communication, credibility, and stakeholder engagement.
• They develop and embed evaluation frameworks to assess progress against strategic goals. The measuring of our impact ensures accountability and informs future planning.
• They promote the organisation’s brand at events and through networking.

The COO takes on other responsibilities as needed to support the organisation’s mission.

About You

Essential competencies of the Chief Operating Officer:

• Extensive experience in senior leadership with a proven track record in operations, financial and risk management, and delivering high-performing teams, ideally in the charity sector.
• Strong understanding of business functions such as HR, Finance, Marketing, etc.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and execute effectively.
• Strong problem-solving and decision-making abilities. Commercially astute, process-driven, and highly pragmatic in approach.
• Experience in driving performance and fostering a collaborative culture.
• Bachelor’s degree in business administration or related field; MBA preferred

Why Work for NYA?

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

To apply, please submit the following via our online application platform by 11:59pm on Monday 29th September 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: The covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content will be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

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