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Advice assistant jobs in jersey, trinity

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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£29,389 p.a.
A great opportunity to help shape the team, to ensure a flexible and consistent approach to people management
Posted today Apply Now
Top job
United Reformed Church (West Midlands) Trust Ltd, Birmingham (On-site)
£29,316 per year (based on full-time equivalent of £48,860)
Synod Property Officer sought to provide expertise regarding properties in the United Reformed Church West Midlands Synod (part-time)
Posted 1 day ago
Top job
Closing in 7 days
Papyrus Prevention of Young Suicide, Warrington (Hybrid)
£24,404 per annum (SCP 4) progressing by increments to £25,183 per annum (SCP 6)
Fundraising and Engagement Assistant Apprenticeship
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Coram, Bloomsbury (On-site)
£10,082.80 per year (£25,207 FTE)
The Administrative Assistant (Advice & Information) role provides important support to our small, friendly Advice & Information Team.
Posted 1 week ago
Closing in 4 days
Day One Trauma Support, Leeds (Hybrid)
£30,000 - £36,000 per year pro rata
Posted 1 day ago Apply Now
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The Abbey Centre, London (On-site)
£25,000 pro-rata (£7,142 per year)
Posted 1 week ago Apply Now
Safety4Sisters NW, Manchester (On-site)
£27,711 - £29,572 per year
Safety4Sisters are recruiting two full time VAWG Advocates.
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Single Homeless Project, Greater London (On-site)
Fixed at £27,007.50 per annum
Play a vital role in supporting residents to maintain daily routines, manage treatment, and grow as they move toward greater independence.
Posted 5 days ago
Closing in 4 days
Day One Trauma Support, Leeds (Hybrid)
£24,570pa to £25,750pa dependant on experience
Posted 1 week ago Apply Now
Royal British Legion, Cromer, Norfolk (On-site)
£12.86 - £13.06 per hour
Posted 1 week ago
Page 1 of 4
Stoke-on-Trent (On-site)
£29,389 p.a.
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

The Team Leader is responsible for the day-to-day management of a team of debt advice caseworkers, managing both performance and behaviours, supporting each individual to develop within their role.

A demanding role, whereby the Team Leader will be the main point of contact for their team. Woking collaboratively with all members of the team including; Team Leaders, Service Manager, Operations Manager and Head of Service.

A great opportunity to help shape the team, to ensure a flexible and consistent approach to people management and to strive towards achieving the highest level of performance, thus providing our clients with the best level of service.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.

You will have

1. Experience of delivering excellent customer service in a regulated environment such as banking, insurance or within a contact centre

2. The ideal candidate will have some debt advice knowledge and some understanding of the current benefits system.

3. Proficient in the use of IT systems such as client management systems, Google Docs, Microsoft Word, Excel; and Outlook

4. Experience of achieving individual KPI’s and targets, whilst working in a challenging and fast paced environment

Benefits:

  • Bereavement leave
  • Smart casual dress
  • Company pension scheme
  • Health and wellbeing programme
  • Birthday leave after 3 months service
  • Employer funded cash health plan

Schedule:

  • Varying shift patterns Monday - Saturday

Work Location:

  • In person
Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 06 August 2025
Closing date: 05 September 2025 at 23:30
Tags: Advice / Information, Finance, Customer Service, Programme Management