Advice centre manager jobs in Milton keynes

Help us ensure that no amputee needs to cope alone.

Fixed term contract for 2 years starting from the contract start date with the possibility of extending subject to funding.

The Limbless Association is looking for an experienced and passionate Regional Development Manager (one in the North including Northern Ireland and one in the South including Wales) to help expand our reach and strengthen support for amputees and their families across the UK.

This is an exciting opportunity to join a growing national charity and play a key role in developing partnerships, increasing engagement and ensuring more people can access life-changing support services.

You’ll work with rehabilitation centres, healthcare professionals, service users, volunteers, supports and sponsorship partners to strengthen referral pathways, grow regional outreach and ensure amputees feel informed, connected and supported throughout their journey.

We are looking for someone who:

• Builds strong relationships quickly 
• Is passionate about community engagement and inclusion 
• Understands partnership working 
• Can work strategically whilst remaining hands-on 
• Wants to make a meaningful difference 

In return, we offer flexibility, autonomy, supportive leadership and the opportunity to shape services that have real impact.

Special Events Manager (Maternity Cover)

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Special Events Manager, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to create strong relationships with donors, sponsors, volunteers and team memeber? 
• Can you think outside the box and develop unique event concepts and fundraising ideas?
• Do you have 3-5 years experience in event planning, fundraising or a related field?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack below. 

If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 11th September 2026 

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Natural Capital Assessment Partnership

The Natural Capital Assessment Partnership (NCAP) has operated for over 30 years. Formerly the Habitat Biodiversity Audit, a key remit of NCAP has been to survey and gather habitat data across Warwickshire, Coventry and Solihull, combining ecological field surveys with pioneering satellite imagery and remote sensing analysis. A second key aspect of NCAP’s work is managing the Local Wildlife Sites programme for the region.

Data acquired and produced by the team supports Local Wildlife Site designations, Local Nature Recovery Strategy development and monitoring, and creates baseline habitat reports and statistics.  This localised yet UK-leading dataset provides robust evidence for decision-making and monitoring, plus a unique record of land-use change over the past two decades. Combined with Biological Records Centre species data, it offers an unrivalled picture of the local state of nature.

NCAP is funded by local authorities, managed by Warwickshire Wildlife Trust and hosted by Warwickshire County Council.

Location: remote, on a hybrid basis, or office-based from Harrogate, Malton, Northallerton, Richmond, Scarborough or Selby.

Are you a qualified and experienced Money Adviser looking to use your skills to make a real difference? 

We’re looking for a qualified and experienced Money Advice Caseworker to join our advice team. You’ll use your knowledge and expertise to provide specialist advice to clients facing financial difficulties, helping them understand their options, resolve debt issues and improve their financial wellbeing. 

You’ll need a recognised money advice qualification, together with recent experience of providing debt and money advice and managing your own caseload. You’ll have strong communication and negotiation skills, a good understanding of debt remedies, insolvency options and the interaction between debt and welfare benefits, and a commitment to delivering advice that is free, confidential, impartial and independent. 

You'll be joining a supportive and collaborative team, helping people find a way forward when they're facing financial difficulties. 

The role can be carried out remotely from anywhere within the UK, on a hybrid basis, or office-based from your choice of our North Yorkshire offices in Harrogate, Malton, Northallerton, Richmond, Scarborough or Selby. 

To view the job pack and apply for this exciting opportunity please visit our website via the Redirect button.

Interview date:  8-9 September 2026

Join a small global team where you'll organise and oversee our UK-based coaching and leadership programmes for education and non-profit leaders. From responding to new enquiries, launching programmes and setting up online learning journeys, to building trusted relationships with senior stakeholders, you'll need to be hands-on and able to prioritise across multiple workstreams. In return, you'll get genuine variety and ownership of your work, a friendly and supportive team, and opportunities to work with new digital tools and platforms and help us pioneer AI-powered ways of working from the ground up. 

About BTS Spark

BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is bring that expertise to help education and non-profit leaders do their best work, building stronger organisations and a better world.

We provide expert 1:1 leadership coaching, powerful group experiences and bespoke team and organisational development programmes, all designed to enable profound and highly impactful learning. To date we have worked primarily with schools, colleges and multi-academy trusts, but we are now actively seeking to grow our work within higher education and the non-profit sector.  Whilst most of the work delivered by our UK hub is with UK-based organisations, we also deliver programmes elsewhere in Europe and manage several international programmes.

Our UK core team is small — just our Director and our Programme Manager — supported by wider BTS colleagues, our global BTS Spark team and a network of 30+ UK-based coaches and facilitators.

Job Description 

Working closely with our UK Director, but with a significant degree of independence, you'll support almost every part of our UK operations:

• Plan and enable smooth programme delivery — allocating coaches and facilitators, scheduling group sessions, and managing logistics for face-to-face events
• Set up and launch coaching and leadership programmes on our digital platforms, and use Claude and other AI tools to speed up routine tasks like data entry, reporting and client updates
• Act as a trusted first point of contact for clients, managing relationships, delivering briefings and platform demos, and preparing data-led impact reports
• Handle new enquiries, follow through with quotations and information, and support business development and proposal writing with the Director
• Help grow our profile — co-ordinating social media content (particularly LinkedIn), updating our website, building landing pages, and supporting our alumni and marketing campaigns
• Forecast income, keep our financial systems up to date, and manage letters of engagement, purchase orders and invoicing requests.
• Provide occasional live support for virtual workshops, and executive assistant support to the Director

The balance of your week will shift through the year, with programme launches taking priority at times and more space for development work during school holidays. A key priority is to make full use of our AI capability (especially Claude) to speed up our processes and free up more time for the relationship-building and engagement work that matters most. This is something we’ll support you to build into your working practice from day one.

We're looking for candidates with the following attributes:

Essential:

• A strong, sustained track record in programme planning and project/operations management
• Confidence managing relationships with senior education and non-profit leaders, with excellent, professional customer service skills
• Excellent written communication and proof-reading skills, with sharp attention to detail
• Strong organisational skills and the ability to prioritise across multiple workstreams
• A proactive, can-do attitude and comfort working independently
• Strong financial literacy and experience with CRM/database systems (e.g. Salesforce, Hubspot)
• Enthusiasm for digital tools and AI assistants, and intermediate Microsoft Office skills
• Flexibility for occasional calls outside business hours with North America and Australia-based colleagues

Desirable:

• Experience working in or closely with the education sector
• University graduate-level education

Benefits

• 25 days' annual leave, plus bank holidays and a Christmas–New Year office closure
• 5% matched pension and life insurance
• Private medical insurance
• Free access to a wellness coach and healthcare app (video GP appointments, mental health and nutritional consultations)
• Cycle to work scheme

See attached job description for further details.

Application Process

Please apply with an up-to-date CV and a supporting statement (max. 2 sides) showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered.

We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.

Initial interviews for shortlisted candidates will be held on a rolling basis until 4th September.

Final interviews will be held in London at the BTS Offices on 10th and 11th September.

Amputee Network Development Officer – South West

Fixed term 12 months from starting date with potential to extend

Ensure that no amputee need cope alone

The Limbless Association is seeking a proactive, creative and resourceful Development Officer to enable the charity to extend its reach across the south west.

This is an exciting opportunity to play a key role in supporting individuals and their families experiencing amputation, through their rehabilitation, recovery and life beyond limb loss.

The Amputee Network Development Officer will play a pivotal role in the LA realising its outreach aims in the region. This role will build capacity across a range of outreach support activities, working closely with the Regional Development Manager (South), Services Development Lead and Volunteer Coordinator, to realise increased multi- stakeholder engagement, project reach, awareness of the charity and its services as well as working with the team to realise regional financial support of the LA’s work.

We’re looking for someone who:

· Is passionate about building strong outcomes focused relationships with a variety of stakeholders.

· Enjoys turning ideas into meaningful opportunities and actions.

· Can think strategically whilst remaining practical

· Understands the importance of lived experience and co-production

· Has a strong geographical knowledge of the south west of England.

· Wants to make a genuine difference

If you are motivated by improving lives with purpose and compassion, we would love to hear from you.

We are recruiting a Member Network Account Manager to join our Member Networks team at the British Psychological Society for a fixed period of 6 months starting in October 2026.

The team supports over 60 psychology‑focused member networks, each with its own specialist interests and passions. This is a fantastic opportunity for someone who loves working with people and wants to make an impact. You will be right at the centre of supporting our Member Networks, helping passionate volunteers bring ideas to life - no two days will be the same.

About the Role

As Member Network Account Manager, you will be the main contact for several Member Networks. You’ll support and guide volunteers across multiple committees, helping them deliver activity for their members confidently and effectively. This includes advising on governance, finance, volunteer recruitment, events and wider activity planning. You will also build strong relationships, coordinate events, and work collaboratively with teams across the organisation to ensure Member Networks are supported effectively and can achieve their objectives.

A day in the life may include:

• Advising and guiding volunteers on governance, finance, awards, planning and compliance matters
• Supporting Networks to deliver their activity plans by monitoring progress, managing timelines and helping ensure activities remain within agreed budgets and objectives
• Coordinating events and projects that drive member engagement, including budget creation, venue liaison and travel bookings
• Managing shared inboxes and responding to enquiries with clear advice and signposting
• Attending meetings, recording actions and following up to ensure progress
• Sharing best practice and encouraging collaboration to support continuous improvement
• Maintaining accurate records on our CRM and documents in Google Workspace, including budgets, reports and committee lists.
• Delivering volunteer training on new processes, systems or ways of working.
• Coordinating awards and grants, updating web content and communicating with applicants
• Managing committee recruitment, posting roles and handling applications
• Working with internal teams such as Membership and Marketing to provide seamless support.

What We’re Looking For

To be successful, you will have strong communication and interpersonal skills. You will excel in negotiation, problem solving and managing multiple tasks and projects with foresight and strategic thinking. You will be expected to act autonomously, managing your networks and working independently using your own initiative. Highly organised, you will coordinate the delivery of activities, managing timelines and working with key stakeholders. 

Why Join Us?

We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working 
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme counselling
• Life Assurance Scheme
• Discounts scheme with national organisations

 How to apply

The closing date for applications is 31st August 2026, with interviews held on-line 11th, 14th & 15th  September.  As this is a fixed term contract, you must be available to start in October 2026. 

To apply, please submit your CV and a covering letter detailing how you meet the specification. Please note that applications without a covering letter will not be considered. 

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

SOS UK is looking for a Project Manager to deliver our engagement work with a focus on our Climate Action Fund programme – Student Energy Action for Life (SEAL).

Role details

Location: Home working in (or close to) London, Midlands or Manchester

Working patterns: 1 FTE (35 hours per week) with typical working times between 9am and 5pm, Monday to Friday. The role includes weekly travel with early starts and late returns, and approx. 6 overnight stays a year. 

Salary: Starting salary £32,289 per annum, rising to £36,843, plus London Weighting of up to £3,655 pro rata where applicable. We also provide up to a 6% pension contribution and life assurance.

Contract: Fixed term until December 2029

Closing date for applications: 31st August 2026 at 11.59pm

Interview dates: 14th September 2026 (TBC). All interviews will be held online.

About the role

This role will be primarily focusing on our Climate Action Fund programme – Student Energy Action for Life (SEAL), with opportunity to contribute towards our wider engagement programmes. SEAL has a twofold vision; to support students navigating the home energy system and to improve access to student energy efficient properties via landlord engagement and student campaigning. 

Key responsibilities include:

• Engage, maintain and develop strong relationships with key stakeholders particularly landlords and students' unions, as well as students, volunteers, universities, local authorities, and other key organisations. 
• Support landlords, student letting agencies and students’ unions to improve the energy efficiency of student accommodation, focusing on implementing energy efficiency initiatives, advice and support.
• Plan, design, and deliver engaging training sessions to a variety of audiences.
• Provide support for students’ union officers and other student campaigners working on housing energy efficiency campaigns, including the design and implementation of a national student home energy campaign.
• Support with the creation and management of sector wide student energy efficiency advisory groups including a home energy efficiency network, student advisory group and stakeholder advisory group.
• Contribute to the development and delivery of programme resources and communications, including social media and website updates. 
• Recruit, coordinate, and support student volunteers including line management of student staff when required.

Please read a full description of the role’s responsibilities and person specification (knowledge, skills, attributes, qualifications and experience) in the role profile.

Introducing SOS UK

SOS UK is a UK based charity transforming education so people protect the climate and nature.

Our education system helped cause the climate and nature crisis, but now we’re making it the solution. We are fighting to make sure everyone develops a commitment to protecting the earth and puts it to work – whether it’s at school, university or in their careers.

By empowering students and educators to build a better world, we can transform the lives of generations to come. In just a few years we have developed unstoppable student leaders. Behind these leaders every step of the way is the SOS UK community making sure students don’t have to fight for change alone. We unite people from every background, inside and outside education, because protecting our earth matters to each and every one of us.

This job empowers our automotive family to live their best life by being the first point of contact for individuals seeking support. The role provides high quality information, advice and guidance, helping individuals to identify solutions, access appropriate services to improve their wellbeing, and make a positive change in their lives through a person centred approach.

Job Overview

· Act as the first point of contact for individuals accessing Ben's services, delivering a professional, compassionate and person-centred experience.

· Identify needs, provide information, advice and guidance, and practical support across a range of wellbeing issues.

· Manage all enquiries, ensuring timely intervention, effective signposting and referrals to internal and external services.

· Identify when urgent/critical intervention is required following SASH or Safeguarding processes.

· Work collaboratively with colleagues and partner organisations to ensure individuals receive coordinated and impactful support.

Key responsibilities:

· Deliver high-quality information, advice and guidance (IAG) that enables individuals to make informed decisions and access appropriate support.

· Conduct thorough, person-centred assessments, identifying risks, vulnerabilities and safeguarding concerns where appropriate.

· Manage enquiries effectively, ensuring support is delivered within agreed service standards and timescales.

· Maintain accurate, timely and confidential records on Ben's CRM system.

· Provide effective referrals and handovers to Case Management, Specialist Services and external partner organisations.

· Refer / signpost individuals where relevant to access welfare benefits, statutory services, financial assistance and community-based resources.

· To keep abreast of changes in legislation of Welfare Benefits and Statutory Provisions.

· Promote safeguarding best practice in line with Ben’s Safeguarding and Suicide and self-harm policies at all times,

· Build and maintain positive relationships with referral partners, external agencies and stakeholders.

· Contribute to service development through sharing feedback, identifying trends and suggesting improvements.

·  Support the delivery of excellent customer service, ensuring every interaction is professional, empathetic and responsive.

This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.

Our Values

· Passionate

· Respectful

· Inclusive

· Driven

· Empowered

Job Specific Competencies

Technical knowledge:

· Understanding of Information, Advice and Guidance (IAG) principles and practice.

· Understanding of statutory services and community support provision.

· Knowledge of safeguarding legislation and best practice relating to vulnerable adults and children.

· Experience using CRM systems and maintaining accurate case records.

· Good understanding of data protection, confidentiality and GDPR requirements.

· Proficient in Microsoft Office applications and digital working practices.

Skills:

· Excellent communication, listening and interpersonal skills.

· Ability to manage a varied workload and prioritise competing demands.

· Strong problem-solving and decision-making abilities.

· Strong organisational and time-management skills.

· Ability to build effective relationships with individuals, colleagues and external stakeholders.

· Resilient, empathetic and customer focused.

Qualifications required:

· Level 2 Information, Advice and Guidance qualification or willingness to work towards.

· GCSE (or equivalent) English and Mathematics.

· Commitment to ongoing professional development.

Experience required

Essential:

· Experience working in a customer service, helpline or support environment.

· Experience working within community support, social care, welfare, advice or guidance services.

· Experience supporting individuals using a person-centred approach.

· Knowledge and experience of safeguarding vulnerable adults and children.

· Experience of working with confidential and sensitive information.

· Experience using case management or CRM systems.

Desirable:

· Experience working within a charity, health and wellbeing, social care or not-for-profit environment. .

· Experience managing your own caseload in a holistic manner

· Experience of completing needs assessments

· Understanding of welfare benefits and statutory support services.

· Experience developing relationships with partner agencies and external stakeholders.

This job is suitable for someone who…

· Shares our ambition to save the lives of our automotive family, with a passion and commitment to using data and insights to make a positive difference to people’s lives

· Is proactive and enjoys interacting with people. 

· Has values which align with the organisations core values and is committed to upholding high standards of integrity and accountability.

· Is passionate about people and their importance in making an organisation successful.

· Has empathy with Ben’s mission, vision and values.

· Can be supportive and inclusive to all team members in Life Coaching and the wider team at Ben.

· Is professional, supportive, and inclusive to all individuals accessing support.

· Can hold appropriate professional boundaries.

· Will engage with continuous professional development and maintain professional registration or membership (when applicable), to improve knowledge, develop self-awareness and enhance professional skills.

· Seeks to enhance and continuously improve self and the services we provide.

· Is flexibility and be adaptable.

· Is conscientious and motivated to deliver to deadlines.

· Is creative and take a solution focused approach.

· Is open and honest and demonstrate integrity.

· Has a desire to help and support others.

· Is approachable.

· Is passionate about the services we deliver.

This role can be worked either as a remote homebased role, or as a hybrid role based in our London office, with London-based colleagues attending the office a minimum of four days per month.

Independent Age is the national charity focused on ending financial hardship in later life. We want every older person to be able to afford to live well.

We stand with older people in financial hardship, offering urgent help today and shaping a fairer, more secure tomorrow. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. And we use the knowledge and insight gained from our services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Stories and Participation Officer is a fundamental cross-organisational role.  Working directly with older people in financial hardship, the role will source, capture and collaborate to share stories, advice and insights from older people, whilst maintaining the highest level of stewardship and safeguarding for this group and supporting organisation wide participation activity.

Reporting into the Participation Manager, you will work champion and deliver meaningful involvement and authentic storytelling to ensure that the experiences of older people are at the centre of Independent Age’s work. You will ensure that participation processes maintain and develop our storytelling expertise and follow good-practice in the sector. The role will recruit and induct older people on a low income to our Lived Experience Network, alert them to opportunities to get involved in shaping and informing Independent Age’s work, facilitate two-way engagement, and work with willing members of the network to share their lived experience and insights, including sharing their story on public and private platforms.

You will need exceptional organisational skills and the ability to proactively drive lived experience work and effective storytelling. Strong verbal and interpersonal skills are essential, along with knowledge of best practice in supporting and co-ordinating lived experience participation including online and offline events, groups and meetings to create listening spaces.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. 

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working. 

With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work for us on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website,

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any specific arrangements or adjustments to enable you to fully participate in the recruitment process, such as having the job description in a larger text format or to apply in an alternative format, please get in touch with us via the email address on the ‘Contact Us’ page on our jobs site.

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Please don’t include your name, photo, or any information that could indicate your gender or age in your CV and supporting statement, and don’t include your name in the title of any documents that you upload. However, please do include all dates of employment.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic Level DBS check will be carried out for the successful candidate.

Closing Date: Sunday 23rd August, 11:59pm

Creu Cymru is seeking a highly organised and proactive Access Scheme Administrator to support the effective delivery and development of the access scheme (currently known as hynt). Hynt is a national access scheme that works with theatres and arts centres across Wales to improve access for Deaf, disabled, and neurodiverse people. 

The Access Scheme Administrator plays a key role in supporting both the operational and communications aspects of the project. Working closely with the Access Scheme Project Manager, the post-holder will be responsible for liaising with member venues and cardholders, updating systems and platforms, and coordinating marketing and communications. 

This is a people-focused and detail-oriented role, perfect for someone who is passionate about accessibility in the arts and skilled in communication and administration.

ABOUT HYNT 

Hynt is an Arts Council of Wales initiative managed by Creu Cymru. It ensures a consistent, accessible ticketing offer for individuals with specific access requirements at theatres and arts centres across Wales. The scheme provides a membership card that entitles holders to a complimentary companion ticket. 

In 2026, the scheme will transition into a UK and Ireland wide scheme.

ABOUT CREU CYMRU 

Creu Cymru champions Wales’ vibrant sector of performing arts; connecting people, audiences and communities.

Our membership forms a collaborative network; with a strengthened and unified voice that we project and advocate on behalf of to public governing bodies, ensuring vital industry representation and influencing positive change. 

Creu Cymru supports venues, companies and individuals in progressive growth strategies. Our Go&See opportunities, specialist training and toolkit resources develop the collective skills and experience of our creative workforces. This ensures that programming across the sector continues to evolve with a focus on equality, relevance and inclusion for new and diverse audiences.

Key Responsibilities 

Member and Audience Support 

• Act as the first point of contact for the access scheme enquiries, providing timely and accurate information to existing and potential applicants, venues, and partners.

• Provide responsive and empathetic support to subscribers and members. 

• Manage and help resolve member queries, including customer service issues and complaints.

• Keep members informed about relevant updates, training opportunities, and developments 
• Support the transition of members and subscribers to the UK and Ireland National Access Scheme.
• Work with the Project Manager on bilingual customer service training to be regularly implemented for subscriber personnel.

Marketing and Communications 

• Manage social media accounts and schedule regular content updates, including an All In social media account for Wales with bilingual posts.

• Coordinate and maintain up-to-date content on the website.
• Assist with translation and data entry on the All In website and translation for all social media posts.

• Support member venues in uploading and updating "What’s On" listings. Assist with creating a process ensuring consistent bilingual content, translation and spot checking.

• Oversee the production and distribution of marketing materials.
• Support the All In central marketing team with scoping digital dual language capabilities and a separate mailing list for Wales.
• Be the Welsh language contact for the All In gateway in Wales to enable subscriber profiles and subscriber gateway queries to be answered in Wales, with support from the Project Manager.

Event Support 

• Support the planning and delivery of the annual Symposium, including managing event ticketing and attendee communication.

• Assist the Project Manager in delivering other access scheme events or activities as needed.

Systems and Administration 

• Update and maintain the CRM system with accurate records of subscribers, members, and activity.

• Provide administrative support to the Access Scheme Project Manager as required 

• Liaise with project partners and stakeholders as part of project delivery.

Person Specification 

Essential: 

• Lived experience of disability is highly desirable, as well as a strong commitment to accessibility and inclusion.
• Strong administrative and organisational skills.

• Excellent communication skills.

• Experience with customer or member support, including handling enquiries and complaints.

• Ability to work independently and manage multiple tasks simultaneously.

• Empathy, patience, and a commitment to inclusive and accessible practices.
• Confident in using digital tools including social media and websites.
• Welsh language fluency.

Desirable: 

• Experience in an arts, cultural or charity setting.

• Understanding of access and inclusion, particularly in the context of disability.
• Experience using CRM systems.

• Welsh language skills (desirable but not essential).

Personal Qualities 

• Adaptability: Comfortable working in a dynamic and evolving role. 

• Empathy and Inclusivity: Demonstrates an understanding of diverse perspectives and fosters an inclusive working environment. 

• Resilience: Maintains focus and determination to drive change amidst challenges. 

Welsh language

This role requires fluency in Welsh. We expect the post holder to communicate confidently in Welsh across a range of contexts – including subscriber events, phone conversations, emails, and creating Welsh-language content. For larger-scale communications, we use professional translation services.

If you’re passionate about the role but feel your Welsh language skills need development, we still encourage you to apply. We’re open to supporting the right candidate to build confidence and capability in this area.

Please include what you would need from us to help you to give your best work.

We encourage applications from people of colour, LGBTQ+ people (we are a trans-inclusive organisation), D/deaf, disabled and neurodivergent people, and people who have experienced other exclusion or marginalisation. 

Support Coordinator

We’re looking for an innovative, compassionate and professional person with strong communication and organisational skills to join the Stroke Recovery Service in Herefordshire and Worcestershire.

Position: 000012 Stroke Support Coordinator

Location: Home-based covering Herefordshire and Worcestershire. However, this role will require extensive travel across the delivery area. Travel will also be required for team meetings and other work-related meetings

Hours: Part-time, 28 hours per week

Salary: Circa £22,600 per annum (FTE circa £28,300 per annum)

Contract: This is a fixed-term contract until 31st March 2027. Services are contracted and there is currently funding for this contract until 31st March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 30 August 2026

Interview Date: 14 September 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

In this role, you’ll support stroke survivors and their families as they adjust to life after stroke. You’ll help identify their needs, provide personalised information, advice and support, and work with them to achieve the outcomes that matter most to them.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

· Support stroke survivors and carers as they move from hospital discharge back into the community.

· Use a person-centred approach to help stroke survivors and carers set goals and access the right support.

· Provide clear, tailored information, advice and practical support.

· Encourage stroke survivors to make informed lifestyle changes that may reduce the risk of further strokes.

· Work closely with NHS colleagues and community partners to improve the lives of people affected by stroke.

About You

You will:

· Have a background in a caring and/or charity profession supporting people with disabilities.

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Have experience of working with people who may have additional communication support needs.

· Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Position: Community Physical Activity Project Co-ordinator (MS Warrior Alumni Club)
Hours: Part-time, 14 hours a week
Contract: Fixed term until 31 March 2027
Location: Home-based, Scotland
Salary: £26,912 per annum FTE (£10,764.80 per annum for 14 hours per week) plus excellent benefits
Salary Band and Job Family: Band 1, Charity

About us

We make sure people living with MS are at the centre of everything we do and it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Can you inspire people, build partnerships and create communities that help people living with MS thrive?

We're looking for someone who believes that peer support, movement and community can transform lives.

Thanks to funding from the Movement for Health Grant Scheme, we're creating an exciting new fixed-term role to develop the MS Warrior Alumni Club. Building on the success of the 12-week MS Warrior programme, you'll help create opportunities for people to remain active, connected and supported long after the programme ends through local activities, online communities and volunteer-led peer support.

Working alongside volunteers, people living with MS, healthcare professionals and community partners, you'll create opportunities that encourage ongoing physical activity, wellbeing and peer support across Scotland.

A key part of the role will be recruiting, supporting and developing a network of MS Warrior Alumni Champions. Using their own lived experience, these volunteers will encourage others to build confidence, overcome barriers to physical activity and become part of a supportive, community-led network.

You'll also develop partnerships with leisure providers, community organisations and healthcare professionals, creating more inclusive opportunities for people living with MS to be active in their local communities.

This is an opportunity to shape an innovative model that has the potential to influence how community-based physical activity and peer support are delivered for people living with MS across Scotland.

No two days will be the same. One day you might be facilitating a community conversation with people living with MS, the next you'll be supporting volunteers, developing new partnerships or helping launch a local wellbeing activity.

If you're passionate about community development, partnership working and helping people live well with MS, we'd love to hear from you.

Please note this is a part-time 14 hrs per week fixed term contract until 31 March 2027

Closing date for applications: 12:00 noon on 30 August 2026
Anticipated interview date: 10 September 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Community Fundraiser – East Midlands

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser – East Midlands, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in our East Midlands region (Derbyshire, Leicestershire, Lincolnshire, Nottinghamshire or Rutland)?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack attached below. 

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 06th September 2026

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.