Advice information volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to Shape the Future of London's Youth? Become a Founding Trustee at Urban Youth!
Urban Youth, a brand-new, vibrant youth work charity, is on a mission to create a positive, inclusive community for young Londoners. We're seeking Trustees to help us get set up, registered, and ready to empower young people across the city.
Hours: Approx. 3 to 8 hours per month including monthly Trustee meetings held one evening per month 7-9pm.
Laying the Foundations, Inspiring a Generation
At Urban Youth, we're not just about running activities; we're about sparking self-discovery, fostering friendships, and equipping young people with essential life skills. We're about creating unforgettable memories and guiding them to explore the world around them.
As a Trustee, you won't just be advising; you'll be instrumental in establishing our charity from the ground up. You'll bring your strategic vision, governance expertise, and passion for youth empowerment to help us:
- Secure our charitable registration.
- Develop robust governance frameworks and policies.
- Establish our operational foundations.
- Guide our initial strategy and growth.
This is a unique opportunity to shape the very core of Urban Youth, ensuring we're well-equipped to make a tangible, lasting difference in the lives of young Londoners.
Why Join the Urban Youth Movement?
This is more than just volunteering; it's an opportunity to leave a profound and lasting mark:
- Make a Foundational Impact: Your leadership will directly enable Urban Youth to launch and empower young people, shaping their positive futures from day one.
- Pioneer a New Initiative: Be part of the inaugural team, building a dynamic new charity from its inception.
- Utilise Your Expertise: Apply your experience in governance, strategy, and charity development to a cause that truly matters.
- Join a Passionate Community: Become part of a dedicated team committed to making a tangible difference in London.
If you're buzzing with strategic ideas and ready to use your expertise to inspire, uplift, and empower the next generation, we want to hear from you! Help us create a charity that perfectly captures the spirit and aspirations of London's incredible youth.
Ready to make your mark and help us create a wave of positive change in young people's lives?
Express your interest by applying via this Charity Job website. We can't wait to hear from you!
URBAN YOUTH
Building Futures | Forging Connections | Creating Memories.
Positive and engaging youth work activities and programmes that help young people discover themselves, build life skills and help shape their destiny.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience working with people who have suffered from any of the following? Or you may have some lived experience yourself?
• Homelessness
• Substance misuse and/or addiction recovery
• Ex-offending
• Mental health concerns or learning disabilities
Would you like to use some of your free time to mentor vulnerable adults settle down in their local community within the London and/or the Surrey areas?
We have some exciting new hybrid working opportunities in London and Surrey which will enable us to support people into the private rented sector.
We will help them settle into their properties, their local community, and help manage their tenancy by making a positive and influential impact on their lives. Our overall aim is to provide the tenancy sustainment support and ensure they have the tools they need to live in their new property comfortably.
There will be occasions where meeting face to face will be necessary, so having some flexibility is important to us.
As a Mentor, you will be providing essential additional support, information and guidance to Forward clients that you have been allocated to. You will help mentee/s address in a holistic/person centred manner, to formulate their goals, draw a realistic plan and support them to review their achievements and overcome any barriers that they may have, particularly when it comes to running their own private tenancies.
You will be matched with a case load of mentees whom you will meet on a regular basis (we require a minimum of at least 3 hours a week up to a maximum of 3 days a week depending on your availability) to support them with their specific needs and signpost them to additional services where necessary.
The role can be remote but in certain areas and as stated, we may need an occasional face to face meeting.
You will:
*provide advice and guidance
*have good knowledge of the welfare and benefits system
*understand what is involved in setting up and sustaining tenancies
*will be able to signpost your mentees to appropriate additional services and ensure they are engaging with their current additional support networks
*help them overcome their barriers, (whether that be from solving maintenance issues, budgeting to personal barriers)
The list is not exhaustive. As you may understand, every individual Will have their own challenges or goals.
If this opportunity sounds like something you would be interested in, please apply today. The mentor coordinator will contact you to discuss the opportunity further and give you Information about the training and support that will be offered to you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
To provide a positive, informative, sensitive and safe environment for those affected by EDS to share, learn and form a community.
What will you be doing? • Facilitating and hosting a minimum of 4 support group meetings in your local area every year, in a disabled friendly venue or virtually, using an allocated fund to cover the cost. • Checking your local social media regional group (Facebook) for messages and replying or signposting to the office or a local service. • Keeping up to date with training implemented by EDS UK and having guidance meetings as needed. • Giving facts and figures to your CM after each meeting • Checking your EDS UK email accounts at least once a week and responding to queries • Encouraging attendees to join The Ehlers-Danlos Support UK as a member • Signposting members to other support services • Liaising with fellow Area Coordinators in your region or in the UK
Skills and qualities needed Organised and self-motivated Good communication skills Compassionate and enthusiastic about helping others IT literate (email, Social media) A basic knowledge of EDS/HSD or understanding of chronic illness
Time commitment Quarterly support group meetings of 2/3 hours in length Checking in on the regional Facebook group a few times a week (30 mins per week) Checking and responding to emails as necessary (30 mins per week) Attending occasional Area Coordinator meetings (1 hour once a month) Some Area Coordinators run meetings more regularly, but there is no requirement to do so.
Mandatory Training Adult Safeguarding Fully enhanced DBS check
Benefits Helping others in need of support within the EDS community Making a difference to those around you Bi-annual Fragile Links magazines free of charge Training in relevant subjects Support from your allocated CM as well as from the charity Benefits guides if required Agreed expenses covered Develop your own management and facilitation skills Improve confidence
Support in the role • A full induction programme • We have a closed Facebook peer support group for Area Coordinators only to share experience and ask for information. • The CM’s and office staff will be there to support you within your role and can be in contact with you as much or as little as you need during office hours, and we encourage regular contact with us. We use the AC Facebook group and email to update all volunteers on any information we think they might find useful. • Monthly virtual Area Coordinator support group meeting on Zoom open to all volunteers. • Monthly Manager led AC meetings sharing information, best practice and taking feedback from volunteers. • A dedicated volunteer's website • Regional Messenger volunteer groups • Peer mentoring with an experienced Area Coordinator if requested
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people?
We are offering 1 young person aged 18-25 the opportunity to volunteer for up to 11 months with the French Red Cross (Croix Rouge) in Montrouge. The programme will run from September 2025 – August 2026 (subject to visas).
You will join the head office communication department of Croix-Rouge insertion, a programme funded by the French Red Cross that enables destitute young people, homeless people and long-term jobseekers to re-connect to the labour market, through civic participation. An intermediate to fluent level of written and spoken French is essential for this role and you will have the opportunity to further develop your written skills in French and gain experience in communicating across a range of channels, as well as developing your conversational French through lessons provided by Croix Rouge.
On your arrival in France, you will take part in a 3 days on-arrival seminar in Paris, where you will get to know your national coordinators and other European volunteers. You will also have the opportunity to discover the beautiful city of Paris before leaving for your placement role! Your role involves volunteering for a maximum of 35 hours per week, including French lessons and a personal project.
This is a great opportunity to get involved in key projects and find out what you are interested in. The main thing we want to see is your motivation for this placement!
Typical tasks may involve:
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Activities at Headquarters:
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Manage and update the association's web pages and social media accounts (including SEO improvements)
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Create, update, and adapt various materials (posters, flyers, brochures, catalogues, activity reports, videos, presentations, etc.)
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Monitor and share news related to Croix-Rouge insertion activities
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Participate in the organisation of national events (General Assembly, seminars, partner meetings, etc.)
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Support the creation of Activity Reports and ensure deadlines are met
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Contribute to discussions and working groups to deepen the Croix-Rouge insertion project and improve communication practices
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Provide logistical support for organising the General Assembly
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Facilitate the flow of information between headquarters and the local offices
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Activities on the Ground (Croix-Rouge Insertion Local Agencies - Bondy and Bobigny):
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Assist the agencies in the development, daily operations, or sustainability of their actions related to Access to Rights, Prison-Justice, Mobility, Digital Inclusion, and Basic Skills for RSA beneficiaries
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Support the sharing and learning of skills between teams to fully experience the support process, especially in the development of theatre improvisation workshops for beneficiaries
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Assist in communicating on the ground to change the perception of the public interest, which is still often stigmatised in priority urban areas
We’re looking for the following qualities:
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Someone sensitive to the association's social and environmental dimension
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Strong organisational skills and attention to detail
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Creative with good interpersonal skills
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Interest in office automation tools, graphic design software and animation tools (Adobe Suite, Canva, etc.)
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Interest in digital media (social networks)
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Ability to analyse, summarise and write in French
Please note that only young people based in Wales can apply for this role. This role requires someone with intermediate to fluent levels of spoken and written French. Interviews will take place online with shortlisted candidates.
We are keen to hear from individuals especially those who do not normally get the chance to volunteer overseas, who are passionate and motivated about working in the humanitarian sector and international volunteering but who also understand that these types of placements require adaptability and resilience. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs.
To mobilise the power of humanity so that people can prepare for, respond to, and recover from crisis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustees required – Evolve Counselling CIO (1181861)
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Location: remote/Cambridgeshire area
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Voluntary role: reasonable expenses paid
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Time commitment: 0-5 hours per month (estimated), mostly outside office hours
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Term: negotiable, e.g. interim/three years/extendable by re-election
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Application closing date: 7 July 2025
The Role:
Dynamic Trustees needed, with charity and commercial skills, to support mental health CIO. With an ambitious development programme up and running, we need to expand our Trustee Board. This is an exciting opportunity to join us at a crucial time of growing demand for our services.
About Us:
Evolve Counselling is a long-established charitable social enterprise, providing low cost, affordable or funded mental health counselling to adults in mainly Cambridgeshire and surrounding counties. Our counselling community is made up of 50 – 60 qualified self-employed practitioners, working part-time. We deliver talking therapies to adults – online and in person. Our service delivers around 500 counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support, and mental health awareness and related training, to organisations and businesses large and small.
What We’re Looking For:
Our Trustee Board is currently drawn from the counselling and therapies community, plus commercial and other charity backgrounds. Now, with crucial development of the CIO ahead, we are looking for new members to expand the Board to its maximum ten places and to gain skills and insight from an equal, diverse and inclusive group that takes in business skills, knowledge of charities, and experience of not-for-profit finances to make growth plans a reality.
The Board will keep us on track with good governance through oversight of our work and will also help our keen new CEO to secure a sound financial base from which to grow our operations to meet the ever-increasing demand for our services.
We welcome applications from individuals with backgrounds in any of the following areas:
- Business strategy and planning
- Commerce/industry
- Governance
- Working within the charity/CIO sector
- Financial management
- Legal expertise
- Health and wellbeing services
- Mental health counselling
- Health service commissioning or delivery planning
- Advocacy or advice services
- Data protection/GDPR knowledge
- Adherence to the Nolan Principles of Public Life
Application process: Please email with your CV and letter of application, stating why you’d like to become a Trustee at Evolve Counselling and how your skills and experience align with our plans for growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
A bit more information about this role and the team
- Going out to scan cats; own transport is needed
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Delivering donated food to stray cats being fed by households, if required
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Providing a quarterly update report to the local volunteer committee
What we need from you
You’ll be:
- Responding to enquiries from the public about lost and found cats
- Keeping up to date records of lost and founds cats
- Matching cats that are reported lost with those reported found
- Advertising lost and found cats
- Providing help and information to owners about their lost cats
Time expectation
Our lost and found volunteers usually spend between 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA Norwich is a small, local Charitable Incorporated Organisation (CIO), with our headquarters based in Ashwellthorpe, Norfolk. We employ 33 staff, work with over 150 volunteers and cover 2,500 square miles across Norfolk and Suffolk. We provide animal welfare services, fundraise, run our education & outreach programmes and operate our shop network across the area.
The animal welfare services that we offer include:
· Rescuing, rehabilitating and rehoming over 500 animals in need per annum
· Subsidised neutering and microchipping schemes
· Veterinary financial aid for owned animals
· Pet food bank for pet owners in need
· Trap, neuter and release feral cat programme
· Advice and education to the public, schools and adult groups
What do RSPCA Norwich Trustees do?
RSPCA Norwich Trustees are volunteers who shape the work that the charity does and are collectively responsible for governing the affairs of the CIO. This is undertaken via strategic planning, good governance and working with the Senior Management Team to achieve our mission of raising awareness, providing practical support and demonstrating compassion to prevent cruelty and promote kindness to all animals.
“Trustees have overall control of a charity and are responsible for making sure it’s doing what it was set up to do. They may be known by other titles, such as directors, board members, governors and committee members” - Charity Commission.
Who are we looking for?
We are looking for applications from people from all social and cultural backgrounds, who are passionate about improving animal welfare. It doesn’t matter whether you are an experienced Trustee or not, as a full induction and training will be provided.
Following our annual skills audit, and with the upcoming retirement of some long-standing Trustees, we have identified some skills gaps on the Trustee board that we would like to replenish.
As a result, we are looking for people who understand or have experience of:
· Marketing
· Legal expertise
· Fundraising
What’s in it for you?
There are lots of benefits to becoming an RSPCA Norwich Trustee, including:
· Induction and Trustee training
· The opportunity to gain new skills and develop existing ones in governance
· Contributing your skills to improve the work of RSPCA Norwich
· Working with like-minded people who share your enthusiasm for animal welfare
· The chance to shape the future of animal welfare services in your local area
· Volunteering is good for your wellbeing!
Our mission is to raise awareness, provide practical support and demonstrate compassion to prevent cruelty and promote kindness to all animals
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Link Age Southwark is a vibrant local charity providing support to over 800 older people in Southwark who are feeling lonely or isolated. Our vision is for friendly local communities where older people and those living with a diagnosis of dementia can thrive in their later years.
All our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around.
By becoming a Digital Buddy, you’ll help bridge the digital divide, ensuring everyone can stay connected and navigate the digital world confidently. Are you able to support our service users and help build their digital skills with sessions at home on their mobile phones, tablets, or laptops? Our Digital Buddies provide up to six weekly home visits, each lasting 1-2 hours.
Some examples of what a Digital Buddy can assist with:
- Accessing online services
- Setting up a new digital device
- Mobile messaging
- Sending emails
- Picture messaging
- Problem solving
- Staying safe online
No need to be a tech expert—support with the basics so our older friends can communicate and navigate their devices. Please note that our Digital Buddies are not able to support with online banking, advice on purchases, or fixing hardware.
Becoming a volunteer with Link Age Southwark is a fantastic opportunity to meet new people and get to know more about your local community.
We cover all reasonable expenses and we are happy to provide references for volunteers who have completed 6 months of volunteering with us.
Please note that all our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IGNITE THE SPARK
Become SUNSHINE's Volunteer Coordinator and Build Our Family! - Approx 5-8 hours per week (flexible)
Are you a natural people-person, brimming with enthusiasm, and passionate about empowering others?
SUNSHINE is a brand new, 100% volunteer-run charity, dedicated to combating loneliness and radiating joy throughout our community. Our mission lives and breathes through the incredible individuals who volunteer their time – and we urgently need a warm, dynamic Volunteer Coordinator to bring them all together!
This isn't just about managing schedules; it's about building a vibrant, supportive family. You'll be the heart of our volunteer team, playing a pivotal role in:
- Recruiting & Welcoming: Finding and onboarding the amazing people who will spread our message and our mission.
- Training & Empowering: Equipping our volunteers with the skills and confidence to shine.
- Motivating & Valuing: Ensuring every volunteer feels appreciated, supported, and truly part of the SUNSHINE mission and family.
- Fostering Connection: Creating a strong, happy team that embodies the very spirit of our charity.
If you are passionate, dedicated, and committed to nurturing talent, building relationships, and seeing the direct impact of a thriving volunteer force – this flexible volunteer role is calling you! Your efforts will directly enable us to reach more isolated individuals and transform more lives.
Ready to build the most joyful volunteer family and truly spread SUNSHINE?
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you love to nurse in the way you always wanted? As a Volunteer Nurse at Skanda Vale Hospice you have a golden opportunity to do just that and have the satisfaction of providing palliative nursing in a beautiful environment that upholds the highest standards of holistic, person-centred care. You will be part of a supportive team, headed by our inspirational Lead Nurse who was awarded 2024 Nurse of the Year for the Independent Sector.
Please note: unfortunately, we are unable to provide visa sponsorship for overseas volunteers.
About Skanda Vale Hospice
Skanda Vale Hospice offers unhurried, highly individualised care and respite to families affected by life-limiting illnesses, completely free of charge. A beautiful and happy place, filled with laughter and vibrant colour, our hospice is nurse led and primarily run by volunteers. Volunteering with us means being a valued part of a dedicated team who give of themselves wholeheartedly. Compassion is at the heart of what we do, expressed by human kindness, generosity and a deep commitment to the well-being of everyone we care for and work alongside.
What will I be doing?
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Providing skilled nursing care, administering medication, managing symptoms, and helping with personal care.
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Carrying out thorough, holistic patient assessments and developing care plans.
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Building trusting relationships with patients, families and colleagues.
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Keeping accurate and up-to-date records of patient care.
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Offering support and advice to patients and families.
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Working collaboratively with other team members to support genuinely patient-centred care.
How much time should I give?
10 hours or 1 shift minimum per month (averaged over the year).
What are the benefits of being a Volunteer Nurse?
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Satisfaction from making a profound difference to people’s lives.
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Sense of purpose from using your skills in a worthwhile cause.
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Feeling valued and appreciated as a key part of a vital team.
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Working in a welcoming environment with other warmhearted people.
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Training and development opportunities.
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Earning Tempo Time Credits to spend on activities both locally and across the UK.
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Travel expenses reimbursed.
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Free accommodation if participating in our residential volunteering program.
What do I need to have?
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Registered Nurse qualification with current registration and indemnity insurance to practise without restrictions.
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Ability to work collaboratively within a multidisciplinary team.
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Strong clinical assessment and nursing skills.
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Ability to communicate effectively with sensitivity and respect with people from diverse backgrounds.
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Empathy, with a patient-centred approach to care.
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Ability to respond well to changing circumstances.
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Composure in potentially stressful situations and the ability to respond promptly to critical events.
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A permanent UK address or a visa that allows you to stay and volunteer in the UK (unfortunately we cannot sponsor visa applications).
What training and support will I be given?
You will receive comprehensive induction and training to familiarise you with hospice policies and procedures as well as ongoing support and supervision from our Lead Nurse / Deputy Lead Nurse to ensure you feel confident and valued in your role. We also offer a range of team wellbeing and development opportunities.
How do I find out more?
Contact us or drop in at one of our Coffee Mornings. These are held between 10.30 am and 12.30 pm on the last Thursday of each month and offer the chance for an informal chat and a look around - while enjoying fresh coffee and homemade cake, free of charge. Come along, we’d love to meet you!
Our mission is to provide the very best care that we can to support people facing life-limiting illnesses.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Andover Mind, the charity has been working in the local area since 1984, and more recently in Romsey, Basingstoke and Aldershot, providing support, advice, and information for anyone affected by mental health distress. They also deliver training and encourage local people to talk about mental health to help break down the stigma which surrounds the subject.
A new three-year business plan was recently agreed, and its implementation is underway.
Andover Mind is now seeking to appoint Trustees to add diversity to their Board of Trustees. The Board provide collective governance leadership of the organisation, and the Trustees will play a key role in setting the strategic direction of the organisation and overall policy, defining goals, establishing targets and evaluating performance against agreed targets, as set out in the business plan.
They are looking for new trustees with a range of skills and experience, different backgrounds and all walks of life. This might include those with lots of experience and those who may have less and keen to have their first Board appointment.
Is this you:
- With or without trustee experience
- Mental health or lived experience
- Finance, HR, legal, fundraising or digital/marketing
- Health and social care
- Community leadership/partnership or youth engagement
- Commitment to attend approximately 6 – 10 board meetings a year
- Passion for mental health and the wellbeing of local communities
What’s in it for you:
- A chance to positively impact thousands of people across Hampshire.
- Involvement in shaping the future of local mental health services.
- Gain additional experience in governance, leadership, and nonprofit management—valuable skills for your career and personal growth.
If you are passionate about mental health and want to make a difference to the wellbeing of the local community as well as growing and developing your own personal skills, we would like to hear from you.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
These unremunerated roles are open to all. To apply for these exceptional opportunities, please submit your CV and supporting statement via the Charisma website. For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment.
Closing date for applications: 31 August 2025
Interview date: TBC
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting new role, the purpose of which is to gather feedback from both clients and stakeholder to assess the broader impact of our work.
We are looking for a volunteer to undertake follow up phone calls to clients, this might be after an intervention with them or at intervals after closure. To ensure we a complaint with GDPR, we record consent, and this is stored on our inhouse Client database CRM.
The volunteer will be provided with a list of questions to ask to gather feedback and would be expected to detail the responses.
Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments)
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm
Location: Shelter Birmingham, 38 The Priory Queensway, Maple House, Birmingham, B4 7LA
Supervised by: Birmingham Volunteer Coordinator
Why volunteer with Shelter?
A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.
As a Client and Stakeholder Feedback Volunteer, you’ll be supporting the day-to-day work of Shelter’s and providing updates on client's experiences. Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Main Tasks include
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Make follow-up phone calls to stakeholder and clients after they have accessed our services to gather feedback from them.
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Ask set questions when speaking with stakeholders and clients to see if and how advice has made a difference to them and record their responses.
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Assessing and adding in quantitative and qualitative data to our client database (CRM).
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Present the responses in an accessible format e.g. using Word or Excel.
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Identify key findings and/or trends and discuss with relevant team member(s)
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Provide insight into improvements for the activities involved
Skills and experience required
The aim of the post is to gather information and feedback regarding the service we offer and the impact this has made. Therefore, we are looking for somebody who is:
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Comfortable interacting with stakeholders in person and over the telephone
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Is considerate of tone and language during interactions.
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Has good listening skills.
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Has strong written skills and the ability to take detailed and accurate notes of the discussion whilst on the telephone or in person.
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Has good IT skills, including experience using MS Office software such as Excel and Forms.
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Is resilient to potentially challenging conversations, while understanding the boundaries of the role.
To enable you take part in this opportunity Shelter will
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Provide a volunteer pack including a Handbook and all Policies and Procedures.
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Provide an induction into your role
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Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training.
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Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy.
Benefits of Volunteering with Shelter
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Supporting Shelter in our fight against bad housing and homelessness.
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Gain valuable work experience and enhance your CV.
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Meet new people and be part of a great team.
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Build your confidence and develop transferable skills
This role will allow us to see the effects of the housing advice and workshop delivery received by clients and professionals and if there are any additional impacts such as increased sense of stability or more confidence in their rights.
This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to support local people with a range of housing issues. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsibilities:
- Visit veterans, provide companionship, read, play games, or assist with non-medical tasks.
- Visit to offer friendly conversation and emotional support to veterans who live in assisted living or long-term care homes
- Support veterans with small home projects, yard work, or safety modifications.
- Deliver food to homebound or disabled veterans.
- Help veterans in transition to civilian careers by assist them in Resume Writing & Job Coaching.
- Observe and understand the physical, mental, and emotional needs of veterans.
- Encourage and assist veterans to maintain their independence where possible.
- Support engagement in social activities or hobbies to promote well-being.
- Assist with educational goals or mentorship for younger veterans.
- Help organize or run events on Veterans Day, Memorial Day, etc.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for new Trustees to join our brilliant Board!
Hope at Home is a growing and ambitious charity established in January 2018 (Charity no 1176802) which works to provide safe homes for survivors of modern slavery and human trafficking in the UK.
We are at an exciting phase of growth and development and are particularly looking for motivated, committed people with experience of:
- Lived experience of modern slavery or human trafficking, homelessness or the asylum & immigration system.
- Working knowledge of immigration / housing law.
- Working knowledge of marketing.
- Working knowledge of or experience in HR.
- Experience in developing a Major Donor programme or philanthropic support.
We are seeking to improve, amongst other things, the skill set and competencies of the board and the visible diversity of the board to ensure we more accurately reflect the make-up of the people that we serve. We will provide a full induction and training for any new Board member, including those with no previous experience of being a trustee.
For more information on the role and how to apply, please download our Trustee Recruitment Pack.
Providing safe homes for survivors of modern slavery by offering a range of innovative accommodation options in collaboration with other organisations
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your Voice, Our Future: Become a Young Trustee for Urban Youth!
Are you a passionate young Londoner (aged 16-26) with ideas, energy, and a desire to make a real impact at a strategic level? Urban Youth, a brand-new, vibrant youth work charity, is on a mission to empower young people across the city, and we believe our leadership should reflect the voices we serve.
We're seeking a few dynamic Young Trustees to join our Board and help shape the very future of Urban Youth. This is a unique opportunity to bring a crucial youth perspective to our governance, ensuring our decisions truly resonate with and benefit young Londoners. This flexible role will require approximately 4-6 hours per month, including attending board meetings and contributing to specific projects.
Bridge the Gap, Drive the Change
At Urban Youth, we're not just about running activities; we're about sparking self-discovery, fostering friendships, and equipping young people with essential life skills. We're about creating unforgettable memories and guiding them to explore the world around them. For this to happen authentically, young voices must be at the table.
As our Young Trustee, you'll be a vital link between the young people we serve and the strategic decisions made at the highest level. You'll bring your unique insights and experiences to help us:
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Represent the youth voice on our Board, ensuring young people's perspectives are at the heart of our strategy and operations.
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Bridge connections between the young people participating in our programmes and the adult leaders within our organisation.
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Contribute to high-level discussions on governance, financial oversight, safeguarding, and future development of the charity.
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Help shape and review engaging youth programmes and activities, ensuring they are relevant and impactful.
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Provide valuable input into our outreach, communication, and fundraising strategies.
This is an unparalleled opportunity to gain significant leadership experience, influence meaningful change, and contribute to a charity dedicated to empowering your peers across London.
Why Join the Urban Youth Movement as a Young Trustee?
This is more than just volunteering; it's an opportunity to grow, lead, and leave a profound mark:
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Direct Influence: Your insights will directly inform the strategic direction of a new and growing charity.
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Leadership Development: Gain invaluable experience in governance, strategic planning, decision-making, and board-level operations. This is a fantastic addition to any CV!
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Networking: Connect with experienced professionals and leaders who are passionate about youth development.
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Be a Pioneer: Help establish a model of youth-inclusive governance from the ground up.
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Make a Real Difference: Directly impact how Urban Youth empowers thousands of young people across London.
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Flexible Commitment: Designed to fit around your studies or other commitments, with manageable monthly hours.
If you're a proactive young leader with a passion for youth empowerment, a desire to represent your generation, and an eagerness to contribute to a new charity flourishing, we want to hear from you! Help us create a vibrant organisation that perfectly captures the spirit and aspirations of London's incredible youth.
Ready to make your mark and help us create a wave of positive change in young people's lives?
Express your interest by applying via this Charity Job website. We can't wait to hear from you!
URBAN YOUTH
Building Futures | Forging Connections | Creating Memories.
Positive and engaging youth work activities and programmes that help young people discover themselves, build life skills and help shape their destiny.