Advice jobs in east of england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Salary: £24,570.00 per annum plus £5023.71 London Weighting per annum
Location: Kensington High Street, Shelter shop
Contract: Permanent
Hours: Full time, 37.5 per week
Closing date: Sunday 16th November at 11:30pm
Interviews will take place on Tuesday 18th of November 2025
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new London Boutique Shelter Shop in Kensington High Street opening October 2025. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
This is an exciting opportunity to join Shelter opening their newest shop. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
People Partner - Employee Relations
We are seeking a confident and supportive People Partner with strong employee relations experience to help create a positive, fair and engaged workplace.
Position: People Partner – ER
Salary: £40,000 to £45,000 per annum
Location: Remote with occasional travel
Hours: Full time, 37 hours per week
Contract: Permanent
Closing date: 30th November 2025
Interview date: Week commencing 8 December 2025
About the role
This is a key role within a values driven People team, providing expert advice and coaching on employee relations to managers and leaders across the organisation. You will help ensure every colleague is treated fairly and consistently, while guiding managers through complex situations with empathy and confidence.
You will support a positive workplace culture by building strong relationships, offering constructive solutions, and helping managers develop good people management skills. Your work will help maintain legal compliance, improve processes, reduce organisational risk and strengthen employee engagement.
Key responsibilities include:
- Acting as the first point of contact for complex employee relations queries
- Advising on disciplinary, grievance, capability and performance issues
- Leading on mediation and conflict resolution
- Ensuring cases are handled fairly, consistently and in line with employment law
- Reviewing and updating policies and procedures
- Coaching managers to handle ER issues confidently
- Delivering training on people management and ER topics
- Supporting employee wellbeing and engagement initiatives
- Producing reports and analysing ER data to identify trends
- Managing exit interviews and feedback
- Supporting strategic projects linked to people and culture
About you
You will be an approachable professional who can build trust with managers and staff at all levels. You will combine a calm and supportive style with clear judgment and the confidence to challenge where needed.
Essential skills and experience:
- Strong experience managing complex employee relations cases
- CIPD Level 5 or equivalent experience
- Strong understanding of employment law and HR best practice
- Experience developing and implementing ER policies
- Excellent communication and interpersonal skills
- Confident advising and coaching managers
- Ability to analyse data and present findings clearly
- Ability to handle sensitive and confidential matters with discretion
- Strong problem solving skills and a proactive approach
Desirable:
- Experience delivering training workshops
- Experience working in a charity or not for profit setting
- BSL knowledge or willingness to learn
About the organisation
You will be joining a well established charity that works to improve the health, wellbeing and independence of deaf people across the UK. The organisation provides care, therapy, advocacy and specialist community services, delivered by deaf people for deaf people in British Sign Language. They are one of the largest disabled people’s organisations in the UK and aim to be the leading voice and partner for deaf health and wellbeing.
To Apply
You will be redirected to our client’s website to complete an online application for this role, there is also a BSL video translation of the job description.
Other roles you may have experience of could include HR Advisor, Employee Relations Advisor, HR Business Partner, People Partner, HR Consultant, HR Officer, HR Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About us
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
Job Title:Kent Infant Feeding Peer Supporter
Contract: Fixed term to 1st January 2029
Contract type: Part time
Hours per week: 16 hours per week
Location: Community based with travel around Dartford, Gravesham, Swanley and Swale.
Salary:£24,500 FTE
Closing date: Sunday 16th November
Interview date: Interviews will be conducted week commencing 24th November
About the role
Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The Kent Infant Feeding Peer Supporter role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support face to face within the community, family hubs, local hospitals, within families homes and virtually via social media platforms, phone and video calls.
Your role will include:
- To provide breastfeeding and infant feeding peer support to parents and.
- Support in delivering inductions and offer shadowing for volunteer peer supporters.
- To attend regular supervision/support sessions.
- Collecting data as and when required including case studies and narrative of work with the communities.
- Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns.
About you
· Trained NCT Breastfeeding Peer Supporter or equivalent with appropriate experience, or willing to train.
· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.
· Experience of working with families from diverse backgrounds.
· Good interpersonal skills with the ability to create rapport with a range of people.
· Have knowledge of the local perinatal services and communities within the Kent area.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
· 30 days annual leave (excluding Bank Holidays)
· Pension matched up to 5%
· Flexible working options to suite your lifestyle
· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
· Cycle to work scheme to support sustainable commuting
· Life Assurance for peace of mind
· Free eye test for all staff, with further discounts
· Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special!
How to apply
Visit our website for details on how to apply
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POLICY and CAMPAIGNS OFFICER
Do you want to drive vital change for victims of stalking and harassment across policy and legislation? As a Policy and Campaigns Officer at Suzy Lamplugh Trust, you’ll work on multiple, diverse and fast-paced projects in a committed and expert team. Come and step into a role where your work truly makes an impact.
ABOUT SUZY LAMPLUGH TRUST
This post represents an opportunity for the right candidate to join the UK’s founding personal safety charity and leading authority on stalking.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment – through education, campaigning and support.
We are an organisation that has:
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been responsible for training over one million lone and frontline workers across all sectors in personal safety;
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campaigned heavily and played a pivotal role in driving changes in the law to better protect people across the UK; and
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supported over 75,000 victims and survivors of stalking since the inception of our National Stalking Helpline and stalking advocacy service.
Key Responsibilities:
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Support the delivery and evaluation of national campaigns on workplace safety as well as stalking, harassment and other priority areas.
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Maintain effective relationships with civil servants, policy makers, national and local decision makers, and other campaigning bodies and build relevant networks of stakeholders.
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Proactively keep abreast of issues within the post-holder’s own portfolio, general criminal justice, personal safety and Violence Against Women and Girls (VAWG) policy developments and up to date campaigning techniques.
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To undertake or commission research on specific policy areas as required.
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Develop policy recommendations, write policy and campaigns reports, lobby government and other decision makers and stakeholders, and respond on behalf of Suzy Lamplugh Trust to government enquiries, consultations or other relevant initiatives.
ABOUT THE ROLE
The Policy and Campaigns Officer is responsible for supporting on Suzy Lamplugh Trust’s policy and campaigning work relating to reducing harassment, violence and aggression in society by addressing these issues at their root cause, working with employers to improve personal safety culture within organisations and seeking to influence policy and legislative change where necessary. This role will also support campaigns that ensure that victims of stalking receive better support and protection.
Contract Type: Permanent
Salary: £31,500
Hours: Full-time
Please read the attached Job Description and Person Specification for full details.
As an Equal Opportunities employer, the Trust strives to maintain a diverse and inclusive culture representative of the communities we seek to support.
WHAT WE OFFER IN RETURN
In return for our staff’s commitment and dedication, we offer a range of benefits, including:
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Hybrid working (minimum 40% in the office)
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Flexitime Policy
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28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata for part-time) + public holiday
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Pension scheme with 5% employer contribution
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Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
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Occupational Sick Pay (which increases after 3 years)
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Cycle to Work scheme (cycle racks on site)
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Interest-free travel loan for annual season ticket
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Regular all-staff off-site meetings and events
Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.
HOW TO APPLY
Suzy Lamplugh Trust is committed to diversity and is an equal opportunity employer. Please apply by submitting a CV and a covering letter detailing how your skills and experience align with each point in the person specification. Applications without a covering letter will not be considered.
All applicants must have the legal right to work in the UK. Please note that if you do not receive a response within three weeks of the closing date, your application was not successful.
Closing Date: 23rd November
Interview: week beginning 8th December 2025
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
About us
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
Job Title: Kent Infant Feeding Peer Supporter
Contract: Fixed term to 1st January 2029
Contract type: Part time
Hours per week: 16 hours per week
Location: Community based with travel around Maidstone, Malling, Seven Oaks, Tonbridge, Tunbridge Wells.
Salary: £24,500 FTE
Closing date: Sunday 16th November 2025
Interview date: Interviews will be conducted week commencing 24th November 2025
About the role
Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The Kent Infant Feeding Peer Supporter role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support face to face within the community, family hubs, local hospitals, within families homes and virtually via social media platforms, phone and video calls.
Your role will include:
- To provide breastfeeding and infant feeding peer support to parents and.
- Support in delivering inductions and offer shadowing for volunteer peer supporters.
- To attend regular supervision/support sessions.
- Collecting data as and when required including case studies and narrative of work with the communities.
- Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns.
About you
· Trained NCT Breastfeeding Peer Supporter or equivalent with appropriate experience, or willing to train.
· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.
· Experience of working with families from diverse backgrounds.
· Good interpersonal skills with the ability to create rapport with a range of people.
· Have knowledge of the local perinatal services and communities within the Kent area.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
· 30 days annual leave (excluding Bank Holidays)
· Pension matched up to 5%
· Flexible working options to suite your lifestyle
· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
· Cycle to work scheme to support sustainable commuting
· Life Assurance for peace of mind
· Free eye test for all staff, with further discounts
· Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special!
How to apply
Visit our website for details on how to apply
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



The client requests no contact from agencies or media sales.
High Trees Community Development Trust is seeking an experienced and engaging Employability Tutor to deliver high-quality training and support that helps adults build the skills, confidence and motivation needed to access sustainable employment.
You will design and deliver a range of employability sessions, from CV writing and interview skills to confidence building and digital literacy, supporting learners to overcome barriers and achieve their goals. Working within our Employment and Careers team, you’ll deliver group workshops and one-to-one sessions that are inclusive, practical and responsive to local need.
This is an exciting opportunity for someone passionate about empowering others and helping people take positive steps towards work, education or training. If you’re an energetic and learner-focused tutor with excellent communication and organisational skills, we’d love to hear from you.
About High Trees
High Trees Community Development Trust has been rooted in the local community in Tulse Hill, Lambeth, for over 27 years. We deliver services across education and training, employment support, youth and family work, community action, and research and capacity building.
We work in partnership with local people and organisations to build stronger communities and create meaningful change. Our Employment and Careers team supports local residents to develop skills, confidence and opportunities through employability training, careers guidance and one-to-one coaching.
At High Trees, you will join a collaborative and supportive team committed to delivering high-quality, empowering and inclusive services that help people achieve lasting change.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employability Service in Hounslow.
Sounds great, what will I be doing?
This position is Maternity cover until March 26 initially but with the opportunity for something permanent or longer term after this date subject to performance.
As an IPS Employment Specialist at Twining-Hestia, you will support individuals with severe mental health issues to find and sustain paid employment using the internationally recognized Individual Placement and Support (IPS) model.
Based in Hounslow, you will manage a 20-25 caseload of clients, engaging them in developing and implementing tailored employment plans to meet their goals. Your responsibilities include conducting career guidance, job searches, CV preparation, and interview coaching, while working closely with clinical staff and community partners such as Job Centres, local business employers. You will also provide ongoing support to clients to help them remain in or return to work, ensuring they receive the necessary adjustments and access to financial advice. Engaging with employers, meeting monthly targets, and maintaining accurate records are key duties. This role is primarily based on site and in the community 65% of your working week, with the opportunity to work from home one day per week only.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You'll need to demonstrate the core skills this role requires—including excellent time management and very good admin skills—as well as align with our values and mission. You don't have to tick all the boxes immediately; the important thing is that you're willing to learn.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The HR Manager will operate across the full range of HR generalist functions spanning the staff hire to retire cycle, supporting members of the team who lead specialisms within this (such as recruitment, onboarding, reward and learning and development) to ensure seamless service design and delivery. As a key contact for all HTB Group Entity COOs, Heads of Department (HoDs) and Line Managers, the HR Manager will consult and agree, in liaison with the Head of People appropriate action and support for entity leaders and their teams in all operational HR matters. They will work alongside other senior members of the People Team to provide advice and support that is pragmatic and culturally appropriate while remaining at all times fully legally compliant. The HR Manager is likely to line manage one or two members of the team and will take the lead in certain areas, skill set dependent.
The Key Responsibilities
- Build healthy, dynamic relationships with entity leaders and managers to continually develop ways of working that fit entity-specific requirements in line with core HTB Group policies and procedures.
- Maintain a knowledge of best practice compliance with employment law and regulatory requirements to support appropriate risk management relating to staff employment and personnel management.
- Oversee complex employee relations cases, ensuring resolution aligns with organisational values and legal compliance.
- Ensure the appropriate and comprehensive documentation of key meetings and discussions between staff, line managers and the People Team regarding HR issues.
- Assist all levels of management with the performance management process, disciplinary and redundancy processes, and probationary period responsibilities.
- Work alongside HR Operations to support delivery of the core HR annual agenda. Lead strategic initiatives in partnership with the Head of People, contributing to the design and execution of group-wide HR strategies.
- Working with the senior People team develop relationships with external providers of benefits and services for the HTB Group.
- Support on annual budget setting and show good stewardship the resources available to you.
- Contribute to the ongoing review and update of operating processes to ensure continuous improvement of the team’s service provision.
- Report progress and people / staff analytics to senior management to facilitate effective decision making.
- Create proactive and effective programmes for upskilling HoDs and Line Managers in their understanding and handling of the full range of employee relations issues.
- Support and contribute to the ongoing growth of our Learning and Development offering.
- Will play an integral part in the recruitment and onboarding process.
- Collaborate closely with the Senior HR Manager to deliver key aspects of the People Team function, providing mutual support, and stepping in when needed to ensure continuity and effectiveness.
The Right Candidate
- Significant expertise in generalist HR practice, including operating at HR Manager level, with a proven ability to lead and influence across both strategic and operational HR functions.
- CIPD qualified Level 5 or equivalent qualification. Chartered Member of the CIPD.
- Credibility with line managers and excellent relationship building skills; a strongly people-focussed stance with the ability to maintain a practical and pragmatic approach to problem-solving and case-handling.
- The highest integrity, sensitivity and confidentiality.
- Unflappable, tenacious attitude that allows the role holder to work effectively in a dynamic and flexible context.
- Excellent knowledge of UK employee relations, with a strong track record of managing complex cases in alignment with legal standards and organisational values.
- Competence in using, promoting and optimising the use of HR systems.
- Excellent written and verbal communication skills.
Highly proficient in office software.
The client requests no contact from agencies or media sales.
Salary: £24,938.55 per annum pro-rated, plus £5023.71 London Weighting pro-rated
Location: Kings Cross – Shelter shop
Contract: Permanent
Hours: Part time, 22.5 per week
Closing date: Wednesday the 26th of November at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Kings Cross shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.
You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you passionate about supporting families and carers of people living with dementia? Do you have the expertise to deliver compassionate, specialist care while empowering those who care for loved ones?
Join our team as an Admiral Nurse (Essex), in partnership with Dementia UK, and make a real impact on those affected by dementia.
You will be joining an established team of Admiral Nurses covering Somerset and Devon.
This role involves regular travel within the region, so we are ideally looking for someone based in or near the area. You will work with clients or from the office 3 days per week, with 2 days available to work from home. There may also be occasions when you will need to attend training and meetings at our hubs across the UK.
As an Admiral Nurse, your role will be pivotal in providing expert nursing support to carers, helping them navigate the complexities of dementia care. You will offer emotional and psychological interventions to alleviate the challenges of caregiving, especially at the early stages of diagnosis or pre-diagnosis, and continue supporting carers through the various stages of dementia, focusing on transitions, loss, and shifting relationships.
In this role, you will manage a caseload of clients, conducting home visits to assess their needs and wellbeing, and develop individual intervention plans. You will empower carers by helping them build the skills and confidence needed to support someone with dementia, especially as behaviours change over time. Your work will ensure they can provide better care while also protecting their own mental and emotional health.
Beyond direct care, you will contribute to the continuous development of the service, assisting with the evaluation and improvement of dementia care practices. You will offer clinical guidance to colleagues and external agencies, providing training and educational resources to enhance the quality of care across the board.
This is an incredible opportunity to work in a specialist, highly rewarding role where your skills and expertise will have a profound impact on families living with dementia.
If you are an experienced nurse with a passion for supporting carers and improving the quality of life for those affected by dementia, we would love to hear from you.
What we are looking for:
You will be a qualified RMN or RGN with an accredited dementia qualification, with at least 2 years of post-qualification experience in dementia care. We are looking for someone who has worked in a community setting, providing person-centered care and advocacy for those living with dementia.
What We Offer:
In return, we offer a competitive salary, an employee assistance programme, and ongoing professional development opportunities. Your growth will be supported by Dementia UK’s comprehensive practice development framework, and we are committed to providing a supportive environment where you can enhance your skills and make a meaningful impact.
Employee Benefits
· 25 days’ paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
· Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
· Death-in-service Life Assurance, with a benefit of 3x annual salary
· Employee Assistance Programme
· Reward Hub online benefits platform with extensive offers and discounts
· DBS (criminal records) screening paid by RBL (where it is essential to the role).
· Employee Assistance Programme: Provides confidential counselling, financial and legal advice
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.n
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
We’re seeking a Support Adviser to join our dedicated MND Connect team on a 12-month Fixed Term Contract. This is a unique opportunity to provide information, guidance and emotional support to individuals and families, so they feel informed, reassured and better equipped to manage the impact of MND.
Every day is different — you could help someone understand a new diagnosis, offer guidance about voice banking or genetic testing, or connect a caller to financial support or local services. No two calls are the same, but each one makes a genuine impact.
As a Support Adviser, you’ll be part of a collaborative, compassionate and resilient team who bring warmth and professionalism to every interaction.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 - 3 days per week.
The official job title for this role is: MND Connect Adviser
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
Key Responsibilities
- Respond promptly to helpline calls, emails and forum posts
- Offer tailored guidance through active listening and sensitive questioning
- Provide clear information on MND Association services and signpost to external support
- Liaise with professionals and MND Care Centres to support complex cases
- Maintain accurate, confidential records and complete admin tasks efficiently
- Help improve services and uphold high-quality standards
- Identify and act on risks, including safeguarding concerns
- Promote the Association’s resources, values and mission in all interactions
About You
- Experienced in information-giving, ideally via helplines or support services
- A collaborative team player who shares knowledge and supports others
- Solution-focused, proactive and quick to learn
- Empathetic, resilient and confident supporting people in distress
- Skilled communicator, able to build rapport by phone and in writing
- Experience with CRM/contact centre systems and Microsoft 365
- Professional, discreet and committed to safeguarding best practice
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
This role requires a DBS check to be completed.
Joining us as a Support Adviser means you’ll be part of a team that works together to deliver trusted information and emotional support when it’s most needed. Take the next step in your career and apply today to become a Support Adviser at the MND Association.
The client requests no contact from agencies or media sales.
About us
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
Job Title: West Kent Infant Feeding Regional Lead
Contract: Fixed term to 1st January 2029
Contract type: Part time
Hours per week: 28 hours per week
Location: Kent community based, including covering Maidstone, Malling, Seven Oaks, Tonbridge & Tonbridge Wells
Salary: £27,000 FTE
Closing date: Tuesday 18th November
Interview date: Interviews will be conducted week commencing 10th November
About the role
Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The West Kent Infant Feeding Regional Lead is a vital role that will ensure the smooth delivery of the NCT Infant Feeing Peer Support service within their region. Building strong relationships with local stakeholders to embed NCT peer support within the Infant Feeding referral pathway.
Your role will include:
· Providing line management and support to the NCT Infant Feeding Peer Support staff and volunteer team within your region.
· Engage with underrepresented communities through networking with other local organisations.
· Working with and supporting peer supporters to carry out their role.
· Managing peer support rotas for place-based community support within your region.
· Responding to referrals and signposting to health professionals as and where required.
About you
· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.
· Have experience in motivating teams and managing volunteers
· Experience of working alongside health professions.
· Excellent interpersonal and influencing skills, with the ability to build consensus.
· Have worked within or have knowledge of the local perinatal services and communities within the West Kent area.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
· 30 days annual leave (excluding Bank Holidays)
· Pension matched up to 5%
· Flexible working options to suite your lifestyle
· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
· Cycle to work scheme to support sustainable commuting
· Life Assurance for peace of mind
· Free eye test for all staff, with further discounts
· Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special!
How to apply
Visit our website for details on how to apply
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for Senior Operations Contracts Lead
Salary: £40,000 - £50,000 pro rata
Location: Flexibility to allow working from home - typically this will be up to two days each week - with an expectation of a minimum of three days spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions)HMP Peterborough and HMP Bronzefield
Hours: 35 hours per week
Contract: Fixed Term - until 31st March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.
You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.
About You:
To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:
- A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
- A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
- A good knowledge and understanding of organisational systems and frameworks, line management and project management
- Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level
- Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
- Experience of developing relationships with funders/commissioners and achieving required outcomes
- Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact
- Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach
- Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking
- Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Sunday 23rd November 2025
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Finance Manager is responsible for overseeing and managing complex, high-risk financial operations related to our partner's international grantmaking and emergency relief support. This role combines financial leadership with flexibility and responsiveness to needs in volatile contexts, particularly for grassroots movements and activist groups globally - managing overseas financial transactions, handling multi-currency payments, managing exchange rate risks.
Key Responsibilities
Grant Finance Oversight
- Lead all financial processes for international grants: budgeting, transfers, reconciliations, reporting.
- Manage multi-currency payments into high-risk regions; ensure compliance, mitigate fraud/diversion risk.
- Strengthen internal controls and financial systems for expanding global operations.
- Be agile to respond quickly to humanitarian needs.
Risk & Compliance
- Ensure due diligence (KYC, AML) and enhanced vetting particularly for overseas partners and informal/unincorporated networks.
- Comply with HMRC and UK banking rules, counter-terrorism finance regulations. Work with the Compliance, Risk & Innovation team to improve policies/procedures.
Client & Stakeholder Management
- Act as finance lead for philanthropic clients working in relief and grassroots activism.
- Provide advice on financial risk, best practices.
- Foster relationships with grassroots partners; ensure transparent, accessible reporting.
- Apply trauma-informed approaches in working with clients in conflict or activist settings.
Humanitarian & Global Finance Expertise
- Use knowledge of international finance especially in difficult contexts (e.g. unincorporated groups, sanctions, restricted jurisdictions) to design processes that satisfy both donors and grassroots partners.
- Monitor emerging risks globally and help shape responses.
Essential Experience & Knowledge
- Significant experience in finance, grantmaking or compliance in international/ humanitarian/ philanthropic settings.
- Experience in managing overseas financial transactions, handling multi-currency payments, managing exchange rate risks etc.
- Experience dealing with high-risk jurisdictions and partners, including unincorporated or grassroots networks.
- Familiarity with due diligence, risk frameworks, KYC/AML, UK charity and banking regulations.
Desirable
- Arabic (spoken/written) skills preferred
- Past work in NGOs, fiscal hosts, or international grant making.
- Experience with cryptocurrencies.
Skills & Ways of Working
- Strong interpersonal / stakeholder management skills. Cultural sensitivity.
- Ability to balance rigorous compliance with flexibility / urgency.
- Capacity to work in fast-paced, evolving environment; adapt priorities quickly.
- Alignment with our values: collaboration, curiosity, courage, creativity.
Terms & Benefits
- Salary: c.£45,000 per year.
- UK-based; London office with hybrid working (if you’re local, some office days; remote if elsewhere in UK)
- Occasional UK/European travel.
- Annual leave: 22 days + bank holidays, plus 3 extra days between Christmas & New Year.
- Pension: 3% employer contribution after 3 months.
- Additional paid time off for voluntary work / trusteeship etc.
- Wellbeing support (counselling, online resources), financial wellbeing benefits & discounts etc.


