Advice jobs in east of england

£28,000 - £30,450 per annum

Fixed term (12 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Experience Executive to join our team on a fixed term basis covering an internal secondment. This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic charities in the UK.

You’ll be a critical part of the Customer Experience and Engagement Team in our Communications Directorate. Focussing on supporter care, you’ll be committed to building and strengthening long term relationships with our customers – from service users to fundraisers, from campaigners to volunteers. You’ll enjoy keeping customers coming back for more.

We’re transforming our culture to be customer and insight driven and this role will play a major part in making that happen. You’ll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys.

You’ll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you’ll help build long term relationships with our customers and keep them coming back for more. You’ll be passionate about stopping prostate cancer killing men and damaging bodies.

You’ll develop a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working.

What we want from you

We’re looking for a people-focused, self-motivated, and hands-on individual who believes that every interaction matters. You’ll have experience working in a busy, customer-focused support team and enjoy the “nuts and bolts” of delivering customer-centred, insights-led experiences just as much as delivering the experience itself. You’ll help strengthen the relationships we have with our customers, so together we can create a world where lives aren’t limited by prostate cancer.

You’ll be comfortable dealing with complaints and able to engage with a wide range of customers, showing enthusiasm or empathy when it’s needed.

You’ll be a strong communicator, able to adapt your style to suit different people and situations and have experience building good relationships at all levels of an organisation. You’ll be comfortable highlighting the impact that every stakeholder has on our customers’ experiences. Proactive, collaborative, and a real people person, you’ll work well under pressure as part of a dynamic team.

You’ll have experience using a CRM system (like Raiser’s Edge) and understand the importance of handling sensitive data in line with GDPR regulations. Ideally, you’ll also have a good understanding of fundraising rules, including Gift Aid.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 13th July 2025. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 21st July 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

The Woodland Trust is looking for a Systems Accountant to develop system improvements, process efficiencies and report capabilities.

The Role: 
•    This role is key to helping us develop our finance systems throughout the organisation. 
•    You’ll develop, maintain and operate Unit 4 ERP.
•    You’ll lead the strategic development of the finance systems and provide technical support when implementing changes into the organisation.
•    You’ll design finance system application configuration.
•    You’ll identify and analyse problems encountered by end users of the system. 
•    You’ll plan and organise activities for the team to motivate and mentor them to meet the current and future requirements of the system under remit.
•    You’ll collaborate with other departments to develop both internal and external systems.
•    You’ll lead application security and administration of user settings such as access rights, setting up users and amending system parameters.
•    You’ll lead and manage all aspects of user training including creating training courses, delivering training to staff, develop training manuals and support users following the training.
•    This role is an 18 Month contract with the potential to extend or to be made permanent.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
•    You’ll have experience in developing and maintaining finance systems in a complex organisation.
•    You’ll have a strong understanding of Unit 4 ERP with experience as an end user and in providing technical support.
•    You’ll have strong communication skills with the ability to work with internal and external stakeholders throughout the organisation.
•    You’ll have experience maintaining finance system application administration and functionality.
•    You’ll have strong project management skills with the ability to handle multiple streams of workflow.
•    You’ll have experience training staff and users on new systems, providing material and follow up support.
•    You’ll have knowledge of MIS Systems and system application configuration and design.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 
Even if you don't meet every requirement of the role, we would encourage you to apply.  

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams.

Customer Delivery Team Leader - Technical Support

Salary: £45,417 to £49,416 inclusive annual salary up to 19.7 percent employer pension contribution.
Hours: Permanent or Fixed Term, full-time (37 hours pw)
Flexible working options (including hybrid)

Job Ref: P2378

About the role

Our client is seeking a motivated and experienced Customer Delivery Team Leader for our Planning Technical Services Team. They are looking for an experienced planning officer to lead all administrative functions across their Planning Technical Services. This is an exciting opportunity to play a critical role in improving efficiency and ensuring compliance with statutory requirements.

As the Customer Delivery Team Leader, you will lead and manage the administrative functions, including overseeing planning validations, pre-planning applications, complaint handling, performance reporting, planning appeals, support hearings and the development of internal processes.

You will manage projects and lead the team ensuring the effective delivery of administrative support across a range of Planning Services. Additionally, you will oversee the administration of planning systems and ensure efficient use of process management tools.

Working closely with senior managers, you will drive continuous improvement and ensure services are delivered to a high standard, on time, and within budget. You will also represent the service at internal working groups and external forums.

About you

Key Requirements:

• Communication Skills: Excellent communication and customer care skills.
• Leadership: Strong leadership and supervisory skills to manage and develop a team.
• Technical Proficiency: Highly proficient with IT systems and tools for planning and performance management.
• Organisational Skills: Excellent organisational skills to handle multiple tasks and priorities.
• Flexibility: Ability to work flexibly within a small team to ensure efficient operations.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

In addition to working within a great team and a comprehensive salary you will have access to:

• 30.5 days basic annual leave (increasing with service) bank holidays.
• Please note: annual leave will be pro-rated for anyone who does not have a standard full- time pattern of 37 hours over 30.5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

Additional Information

Disability Confident

They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.

Disclosure Checks

This post is subject to a Basic Disclosure Check.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

Closing date for applications: 01 August 2025
Interviews are scheduled for w/c: 01 August 2025

NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible.

You may also have experience in the following: Planning Technical Services Manager, Planning Support Team Leader, Planning Administration Lead, Planning Services Coordinator, Planning Operations Team Leader, Development Management Support Manager, Planning Systems and Performance Manager, Technical Planning Team Manager, Senior Planning Validation Officer, Planning Compliance and Support Lead, etc

REF-222 469

The Woodland Trust is looking for two People Project Partners - Contracts to form an important part of a new team that will deliver a people transformation project. 
The project is focused on creating clear job families, clear job descriptions, updating policies, benefits and terms and conditions of employment. It will build capability and support people related processes that provide the basis for talent and career development and ensure colleague practices are legally compliant, fair and aligned with our organisational values.

The Role: 
•    The People Project Partner will form an important part of a new team that will deliver a people transformation project, focused on reviewing and updating people policies, benefits and terms and conditions of employment.
•    The role will ensure our people practices are legally compliant, fair, consistent, and aligned with our organisational values. The role will be pivotal in preparing for upcoming changes in employment legislation and supporting a consistent employee experience across our workforce.
•    Review and update existing people policies and procedures to ensure compliance with current and forthcoming UK employment legislation.
•    Benchmark policies and practices against sector standards and legal requirements.
•    Draft and consult on new or revised policies, ensuring clarity, consistency, and accessibility.
•    Audit current terms and conditions of employment across different employee groups.
•    Identify inconsistencies or disparities and recommend changes to support equity and fairness.
•    This is a 24-month fixed term contract.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average. 

The Candidate: 
•    You’ll have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count 
•    You’ll have experience working in a fast-paced HR environment with involvement in policy work, process reviews and/or employment practices.
•    You’ll have experience delivering similar people focused transformation projects or change initiatives in a complex geographical challenging organisation.
•    You’ll be up to date and have knowledge of the UK employment law and about fairness and equity in People practices.
•    You’ll have experience writing and/or editing clear, professional documents and guidance materials in the People practice. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on 30th & 31st July.

The Woodland Trust is looking for three People Project Partners - Job Families to form an important part of a new team that will deliver a people transformation project. 

The project is focused on creating clear job families, clear job descriptions, updating policies, benefits and terms and conditions of employment. It will build capability and support people related processes that provide the basis for talent and career development and ensure colleague practices are legally compliant, fair and aligned with our organisational values.

The Role: 
•    This role is key to helping us meet our financial goals through creative ways. 
•    You’ll help build capability and support related processes that provide the basis for talent and career development.
•    You’ll deliver a structured plan of activity, partnering with multiple areas of the organisation.
•    You’ll present clear and robust recommendations, guiding leaders and colleagues and all levels.
•    You’ll support with the implementation of a job family framework, including building on the development of existing job families and job family levels.
•    You’ll manage ways of working, challenging and seeking improvements where appropriate.
•    You’ll create regular updates, training sessions, briefing packs and other supporting materials.
•    This role is a 24-month fixed term contract.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average. 

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count 
•    You’ll have experience delivering similar people focused transformation projects in a complex geographical challenging organisation.
•    You’ll have a strong understanding of talent development.
•    You’ll have strong influencing skills with the ability to influence and persuade stakeholders to create consistent job descriptions.
•    You’ll have good knowledge of skills mapping a developing career pathway in an organisation.
•    You’ll have experience working in a fast-paced HR environment.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on 24th & 29th July.

What is the job?

Making Music is the UK association for leisure-time music, with 4,000 music groups in membership including choirs, bands, ensembles of all kinds, orchestras, and more.

We are looking for a full-time Making Music Platform Manager. The role sits within our Membership & Services Team and is responsible for the delivery of our Making Music Platform service to members.

Making Music Platform is an online platform to help them run their music groups. It includes:

• A public facing website
• A member login area
• Databases to manage membership and activities
• Email communication with members and supporters
• Tools to help with group management including: document sharing, invoicing, data reporting and taking card payments for memberships, merchandise and event bookings

What kind of talent are you looking for?

You should be organised, practical and proactive - able to work as part of a team and use your own initiative to try new ideas and drive work forward.

The Making Music Platform is an IT product and so good IT skills are needed but that does not necessarily mean in-depth technical knowledge (e.g. html or php). Full training on the specifics of Making Music Platform will be provided. The key things for this role are: a technical, logical and curious mind, and the ability to communicate effectively with non-technical people.

What are the terms and conditions?

The 37.5 hours per week can be worked flexibly, and some from home, by agreement with your line manager. We expect at least 3 days to be in the office in Moorgate. The salary is £32,010/year.

Is diversity important for Making Music?

Yes, it is!

We understand that having different voices from all sections of society in our team will help us be the best we can be and best support our diverse membership. We especially welcome applications from disabled people, people of the Global Majority or people whose socio-economic background has limited their opportunities.

How do I apply?

We are looking for the best person for this role, whatever your past opportunities, so we ask you to complete three tasks online. Your answers to these will be the only information the two staff members making a longlist will look at.

We are committed to making adjustments to our application process – please get in touch and tell us what we can do: we want you to have the best chance at showing us what you are capable of. Contact details can be found on our website vie the apply now link. 

What is it like working for you?

This is a friendly team, and we work hard at being inclusive of everyone. Read our vision and values here. Our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

Are you friendly, approachable, and detail-oriented? If so, we’d love for you to join our Fundraising Team at ellenor!

As a Supporter Care Administrator, you’ll be a key part of our mission, helping our community raise vital funds for ellenor. We’re looking for a proactive problem solver with strong attention to detail—someone who thrives working with data and is confident using Microsoft Excel.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

If you're ready to embark on a challenging yet rewarding journey in a dynamic and supportive environment, we encourage you to apply today!

Key Responsibilities of the role include:

• Serving as the first point of call for supporter inquiries through phone, post, or email.
• Importing and accurately recording data from multiple sources.
• Collaborating within a team to manage the weekly lottery and ad hoc raffle administration.
• Prioritising that our supporters are at the heart of all that we do and ensuring they feel valued.

Essential requirements of the role include:

• Strong written English skills, with the ability to compose professional emails and draft thoughtful thank-you letters.
• Exceptional I.T. skills, including advanced proficiency in Excel, Word, Outlook, and technical ability to use databases such as Salesforce, Donorflex, Raiser’s Edge, or similar.
• Strong customer service orientation, demonstrated through experience in customer/supporter services and effective communication via phone, post, and email.
• Proven ability to process and check data accurately and consistently, with experience in data entry on a CRM database.
• Ability to quickly pick up new processes and tasks, coupled with the capability to manage a varied workload independently.

This post is subject to UK DBS clearance.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:
Submit a CV and cover letter, CV’s without a cover letter will not be considered.

We reserve the right to close this position should we receive a good response; therefore, it is advisable to apply early.
The interview process will be ongoing.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

Salary: £36,910 - £44,160 per annum, dependent on experience, plus excellent benefits package

Hours: 35 per week

Contract: Permanent

Based: Home based with some travel to services required (estimated to be 1-2 days per month)

Ref: 1566

Cranstoun is a social justice and harm reduction charity, working in the areas of substance use, domestic abuse, criminal justice, housing and young people. We deliver world-class services that rebuild lives. We’ve been making a difference since 1969 by combining our expertise with new, innovative approaches, and putting people at the heart of everything we do.

The Bid Writer will work in our Business Development Team, planning, developing and writing high quality bid submissions that convey the organisation’s mission, values and expertise to commissioners and funders.

You will be responsible for coordinating strong tender submissions, resulting in successful outcomes. You will help ensure Cranstoun retains all existing contracts and wins new business, in line with the organisation’s strategic plans and targets for growth.

Within this role, you will work collaboratively with a variety of internal stakeholders, using exceptional writing and interpersonal skills to capture and convey Cranstoun’s approach to delivering services across a variety of areas.

We are seeking a confident self-starter, with demonstrable experience of high quality writing and clear evidence of successful outcomes in a business development context (70% success rate). The successful candidate will welcome the opportunity to tackle challenges and adopt a solutions-focused approach.

Above all, you’ll be interested in becoming part of a diverse, energetic team, committed to delivering innovative, person-centred services that make a tangible difference to people’s lives.

This post is subject to a Standard DBS Disclosure.

To download an application pack, please visit the website via the apply button.

Unfortunately, we are unable to accept CVs.

Closing date: Sunday 3 August 2025.

Anticipated first interview date: w/c 11 August 2025.

Anticipated second interview date: w/c 18 August 2025.

We welcome applications from all sections of the community.

Registered Charity No. 1061582.

Permanent with Funding until July 2026

Salary: £29,855.00 per annum

Hours: 35 hours per week

We are looking for an experienced positive Activities Worker. You will be confident in your work with young people and join our dynamic, ambitious team.

The Positive Activities worker is a new role within the Children's Society East, offering a range of activities that supports a healthy alternative to managing a risks and vulnerabilities that otherwise could lead to long term substance use (inclusive of alcohol and tobacco).

This role links with our Essex Young People's Drug and Alcohol Service (EYPDAS). EYPDAS work with young people aged up to 25 years old who require support for substance or alcohol use. We neither condone nor condemn use but support young people on a voluntary basis to create a care plan that suits their needs and motivations. EYPDAS sits within the established All Age Recovery Co-ordination Service (AARCS), which we deliver in partnership with Open Road, supporting young people, adults and families affected by substance misuse.

In order to be successful with this role, you will need to be able to demonstrate that you have extensive experience of: -

Delivering diversionary interventions with vulnerable young people (8-25) on both a one to one and group work capacity. As well as working to support the family network.

Co-producing care plans with young people that are young people led, focusing on both a relational & strength-based approach.

Extensive partnership working in a multi-agency environment to ensure that the needs and wishes of the young person are heard and acted upon.

You will work as part of a team and need to be able to work in a flexible way which includes flexing their day and work location as need indicates, including being based in the locality office in Chelmsford and working in the home environment to increase convenience and accessibility

You will need to demonstrate that you have:

-A relevant professional qualification working with vulnerable children and families is desired e.g., Diploma/degree in social work, counselling qualification, professional youth worker or related NVQ or degree. Or Substantial relevant experience of working with vulnerable young people facing significant challenges within this sector.

-Experience of working with vulnerable young people and families that are hard to reach and from diverse backgrounds on both a one-to-one basis and through group work interventions.

-Experience of supporting adolescents who are dealing with complex and sensitive issues through offering advice and advocacy.

-Experience of supporting young people through Participation and Youth Voice support.

-Experience of partnership and multi-agency working.

-Experience of working on one's own and within a team.

-Experience of using IT based case management systems.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midday on 23rd July 2025. If after 14 days we have received enough applications we can close this vacancy from the 7th July onwards.

Interviews will be held on 31st July 2025.

IN1

HR Operations Lead
Location: Covent Garden, London
Hybrid Working: Minimum 60% office-based
Salary: £40,000 - £45,000 per annum FTE
Hours: Part-time, 21 hours per week
Contract: Permanent

Charity People is delighted to be partnering with Society of London Theatre (SOLT) and UK Theatre to recruit an HR Operations Lead. This is a fantastic opportunity to join the central membership organisations for the UK theatre industry and play a key role in delivering an excellent employee experience for a passionate and collaborative workforce.

About SOLT & UK Theatre

Based in the heart of Covent Garden, SOLT & UK Theatre are membership organisations representing theatre producers, owners, managers and operators across the UK. The organisations deliver a wide range of services and initiatives across membership development, audience engagement, and advocacy, including the Olivier Awards, West End LIVE, Theatre Tokens, and key industry campaigns.

SOLT & UK Theatre are committed to equity, diversity and inclusion in everything they do internally and across the sector and actively seek to create a culture where all staff feel supported, valued and able to contribute.

About the Role

The HR Operations Lead will report to the Director of Finance and Operations and will be responsible for the delivery and continuous improvement of all HR operations and processes across the organisation. This is a standalone generalist role, ideal for someone confident in managing core HR functions while building strong relationships across a collaborative team. It offers real variety, autonomy and the opportunity to drive positive change in a purpose-led, creative environment.

Key Responsibilities

• Manage day-to-day HR operations including onboarding, contractual changes and offboarding
• Ensure compliance with employment law, GDPR and internal HR policies
• Act as first point of contact for HR queries, providing timely and professional advice
• Maintain and optimise the HR system (Cezanne) and provide accurate HR data and reporting to senior leaders
• Develop and improve HR processes and contribute to a culture of continuous improvement
• Support recruitment and selection processes, including inclusive hiring practices
• Coordinate learning and development activity in line with the organisational plan
• Lead the annual appraisal and mid-year review processes
• Work closely with the EDI working group to support and implement inclusive practices
• Support payroll and cross-functional operations in collaboration with Finance and IT colleagues
• Maintain up-to-date knowledge of employment legislation and HR best practices

About You

This role would suit an experienced HR generalist with a collaborative approach, who enjoys working in a small, values-led team.

Essential experience and skills include:

• Proven experience in HR operations, ideally in a standalone or SME setting
• Strong knowledge of UK employment law, including the Equality Act
• Ability to manage systems and use HR data to generate insight
• Confident communicator with excellent interpersonal skills
• Skilled in process improvement and implementing best practice
• Experience supporting inclusive recruitment and staff development
• Detail-oriented with strong organisational and time management skills
• CIPD Level 5 (or equivalent experience) preferred

A background in the charity, arts or creative sectors would be beneficial but is not essential.

How to Apply

Tatiana Ostara at Charity People is managing this recruitment on behalf of SOLT. Please send your CV and Cover Letter when applying for the role. Applications will be reviewed on a rolling basis, early applications are encouraged.

Closing date: Tuesday 9th July, 17:00

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The Woodland Trust is looking for a PR Officer to help us develop our PR campaigns to help raise awareness of our brand and inspire people with our work.

The Role: 
•    You’ll be responsible for all our regional PR and sector press activity.
•    You’ll manage media relationships and collaborate with comms leads across the UK to deliver this work.
•    You’ll deliver PR campaigns and be responsible for press delivery.
•    You’ll support senior PR officers with filming and national news opportunities.
•    You’ll brief and support internal spokespeople with media opportunities when required.
•    You’ll manage and respond to media inbox enquiries.
•    You’ll create comprehensive reporting and learnings on PR activity.
•    You’ll conduct daily horizon scanning and alert the PR Manager and wider team to relevant news.
•    This role is a part time role working 30 hours per week.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
•    You’ll have experience leading and delivering PR activity.
•    You’ll have a good understanding of brand image and the importance of consistency in PR campaigns.
•    You’ll have experience writing press releases and developing PR assets.
•    You’ll have strong communication skills with the ability to build and manage key media relationships.
•    You’ll have experience working in a busy press office environment and responding to incoming enquiries.
•    You’ll have strong collaboration skills with the ability to work with internal stakeholders to deliver PR activity.
•    You’ll be qualified in PR, Communications or relevant degree or equivalent on the job experience.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on 11th and 12th August 2025.

Salary: £24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated

Location: Plumstead Shelter Shop

Contract: Fixed term contract ending September 2025

Hours: Part time, 22.5 per week

Closing date: Monday the 7th July at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Plumstead shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About NZF

National Zakat Foundation (NZF) gives Muslims around the UK a way to bring their Zakat to life.

It is the only organisation with a nationwide reach that helps Muslims calculate and give Zakat or apply for Zakat.

This is an exciting time to join NZF. With over ten years’ experience in collecting and distributing Zakat in the UK, NZF seeks to help as many people in need as possible with an experience that makes them feel valued members of the Muslim community.

How this post supports NZF’s vision and mission

The post-holder will be responsible for offering support to the Director of Finance and Governance to ensure effective outputs within a high-performance environment, adhering to the highest standards of corporate governance.

The main responsibilities of this role include tracking, collating, and recording essential performance information; providing administrative support for the Board meetings, sub-committees, working groups, senior leadership meetings and team meetings; maintaining governance procedures and ensuring their adherence; and managing and maintaining risk registers.

To succeed in this role, you will have a passion for the non-profit sector. You will be highly organised and diligent, showing great attention to detail. You will be proactive and possess excellent oral and written communication skills. You will have excellent people management skills with the ability to build effective, professional relationships with internal and external stakeholders, ranging from senior managers, directors and external stakeholders. You will be highly motivated, versatile, empathetic, and have a good eye for detail. You will ensure that policies and processes are being implemented effectively across the organisation.

 

Typical Accountabilities of position:

Board and Senior Leadership meetings:

· Maintain a forward-looking calendar of Board, Board Committees and Senior Leadership Team meetings and agenda items and set up the meetings.

· Support line manager to prepare agendas, co-ordinate timely pre-read papers, write minutes, and track agreed actions.

· Maintain consistent Terms of Reference across all Board Committees.

· Provide administrative support to the line manager and Board with recruitment, induction, performance management and succession planning for the Board and Board committees.

· Manage and maintain Trustee documentation to ensure that information is transparent, up to date and readily accessible.

· Provide administrative support to the line manager and Board Chair with a periodic review of the Board, its value and behaviours, practice and operations.

Compliance:

· Ensure compliance with requirements and guidelines of Charity Commission, Companies House and other regulatory bodies.

· Coordinate the narrative, design and approval of the Annual Report and Accounts.

· Ensure appropriate governance information reflected in external communications.

· Ensure full and accurate reporting provided to grant funders.

Governance and risk management

· Support governance within the functions, and ensuring appropriate guidance and advice provided from those functions to the wider team.

· Manage and maintain risk registers across the departments.

Approach

· Comply with relevant legislation and regulation ensuring that good practice is observed.

· Understand and support the vision, mission and aims of NZF.

· Adhere to and champion NZF’s policy and practices on safeguarding.

· Ensure the approach is coordinated with key stakeholders across the organisation.

· Undertake any other duties requested by the line manager commensurate with the role.

Relationships and Stakeholders

· Executive Team, Trustees, Advisors and other staff across the organisation

· External consultants, freelancers, and partners

Why work with NZF?

• Flexible working 

• Enhanced Maternity / Paternity pay 

• Ethical pension 

• Health cash plan (Medicash) 

• Days off for religious holidays 

+ How to apply

Please send a cover letter with a CV. 

The cover letter must show why you are a suitable candidate, demonstrating any relevant knowledge and skils, experience and behaviours that match the requirements for the post. The cover letter should not exceed 2 sides of A4.

 Applications close – Friday 27 June 2025.

Interviews expected – Week Beginning 30 June 2025.

For more information about the role or how to apply, you can click on the job pack Governance Officer Job  on the website ( NZF) under vacancies. 

Note: an application for a DBS certificate wil be submitted in the event of the individual being offered the position. A copy of the Charity’s ‘Hiring policy -ex offenders’ is available on request. 

The Woodland Trust is looking for a Senior Cloud Solutions Engineer to act as a technical lead on all cloud infrastructure and systems which involved complex solution design and implementation.
 

Role: 
•    This role is key to support and enable the successful completion of technology projects.
•    Lead the delivery of technology infrastructure and its associated projects.
•    Support with the Trusts technology governance process and takes ownership of the creation and management of policies and procedures.
•    Lead cloud solution design for new systems and migrations through implementation phase.
•    Assess technical challenge and risks to identify and communicate solutions that resolve and meet organisational requirements.
•    Manage complex technology implementation, system upgrades or migrations and operational troubleshooting.
•    Develop and maintain disaster recovery plans to safeguard the organisations data and operations.
•    Act as a key point of contact for technical guidance and assurance to project managers and key stakeholders.
•    Facilitate technical reviews and discussions with stakeholders and working groups. 
•    Lead of change advisory board proposals and authorises changes.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average. 

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
•    You’ll have experience leading high availability and disaster recovery architecture design and implementation across cloud, storage, server, virtualisation, network, and application architectures.
•    You’ll have strong problem-solving skills to tackle complicated infrastructure issues.
•    You’ll have experience leading on cloud solutions and architecture.
•    You’ll be qualified in Azure Administrator Associate and Azure Solutions Architect Expert.
•    You’ll have experience evaluating, designing and migrating on-prem servers and applications to the cloud.
•    You’ll have good knowledge in Identity and Access Management (IAM) practices and solutions including Privileged Identify managements, Authentication policies and Network Security policies.
•    You’ll have experience in Azure including, Azure governance, Azure IaaS design, Azure PaaS design, Azure Resource Management, Azure Backup and Azure Site Recovery.
•    You’ll have effective communication skills with the ability to communicate complex ideas to stakeholders in the organisation.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on the 14th - 18th July 2025.