Advice jobs in Southwark, greater london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Myaware is a charity dedicated to ensuring that all people living with or alongside myasthenia can live well, now and in the future. We are looking to expand our impactful welfare rights advice service and an exciting opportunity has arisen to join the team.
You would be working with our Professional Services/Welfare Rights Manager to advise our members on their welfare rights. You would also work closely with our National Support Service Team who provide a listening ear and advice on living with myasthenia for our members as they navigate their diagnosis and live with the condition.
We are looking for someone with at least 2 years' recent experience of providing in-depth advice on welfare benefits, housing, employment law and other enquiry areas. You must be genuinely motivated by our cause and keen to make a difference to those living with a chronic illness and their families and carers. It is an exciting time to be part of the charity, with a new CEO and a new national growth strategy.
If you are interested in this role, we would be delighted to hear from you! Please get in touch with Charlie Adams, Professional Services/Welfare Rights Manager if you would like to discuss the position and hear more about our charity. Our contact details are on our website.
The role
As Welfare Rights Adviser, you will support our Professional Services/Welfare Rights Manager in delivering advice to members of myaware via telephone, email, Teams and Zoom channels. You will provide detailed benefit checks and advice and support with disability benefit applications, supersessions, reviews and mandatory reconsiderations/appeals. You will also advise on employment law, including the Equality Act and right to reasonable adjustments at work, driving and transport, heath and social care, housing rights, grants and utility discounts. You will provide initial advice and signposting for other areas.such as financial advice and immigration queries.
You will also be required to support Zoom sessions for members, create social media posts, write newsletter content and support our research and campaigning work.
About you
We require someone with a background of welfare rights advice who is compassionate, non-judgmental and who can listen and communicate to a high standard. This role is for someone who is a team player, with a commitment to providing an excellent service to all members, no matter who they are and what their background. You must be able to give and receive feedback sensitively and objectively, while maintaining professionalism and an awareness of appropriate boundaries with members.
Who are we?
Myaware is the only myasthenia charity in the UK.The myasthenias are a group of neuromuscular conditions. They are rare but can affect anyone, regardless of age, gender or ethnicity. Myasthenia Gravis, Ocular Myasthenia and Lambert-Eaton Myasthenic Syndrome (LEMS) are autoimmune conditions whereas Congenital Myasthenic Syndrome (CMS) is an inherited genetic condition.It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families and offer advice and tips for living with the condition. Members of myaware have full access to a wide range of support services and events including our welfare rights service.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
Benefits
-
Generous holiday allowance
-
Perkbox account (global benefits and rewards platform)
-
Group Life Assurance after 6 months of service
-
NEST workplace pension scheme
-
Investment in your personal and professional development
-
Annual salary review
Candidates should submit their CV and a tailored cover letter. The letter should give examples of how you meet each of the criteria of the person specification (see attached document) and what you feel you would bring to this role.
Please note: no applications will be accepted without a tailored cover letter.
Applications close at 23.30 on Sunday 8th February 2026
Interview dates: week beginning 16th February 2026
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware.
We would encourage you to submit your application at the earliest opportunity as we will be reviewing applications on an ongoing basis and we reserve the right to bring forward the closing date at any time.
The client requests no contact from agencies or media sales.
Accommodation Support Worker(Future Roots 2 Project)
Salary Banding: £28,050 per annum with potential to progress through salary band. Plus additional payment for overnight shifts on occasion. (£85 per night shift required / £50 per on call shift)
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location:Hatfield, Hertfordshire, but will include travel across hertfordshire and cover of future roots 1 in WGC when required - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.
Future Roots Supported accommodation is located in Welwyn Garden City. We are looking fo a Supported Accommodation Worker who will support the 5 Housemates to learn the skills they require to live independently, whilst ensuring the accommodation is a safe and homely environment to live in. The role will require a reasonable degree of flexibility, to respond to the needs of the house. This may include changes to working patterns or additional ‘sleep in’ nights’’ paid at an additional rate.’’support.
How will you make a difference?
You will be creating and establishing a considerate, proactive and empowering environment where those living in the home take responsibility for themselves and their journey towards independent living. You will help co-ordinate and deliver a solution focused training package, that encourages the young person to take responsibility for all areas of their lives and promote healthy, successful outcomes. You will support them to achieve a successful move on in their life and you will be instrumental in ensuring that those living in the house accept and abide by the house rules.
The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays) (increase with service up to max of 28 days)
- An additional annual leave day on your Birthday
- Holiday Purchase Scheme
- Access to Blue Light discount card
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- BHSF & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
What will you be doing?
- Manage a varied caseload with differing timescales and deadlines.
- Be involved in the screening and interview process of potential new Housemates.
- Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects.
- Provide 1-1 and group support and opportunities to learn identified life skills for independent living, using a range of tools and skills, including hyh’s training package. This work will include support around:
- Understanding their rights and responsibilities in relation to accommodation.
- Understanding how their choices and behaviour impacts their situation.
- Providing advice and support around wellbeing and health.
- Provide guidance and assistance in achieving further education, obtaining an apprenticeship, voluntary and paid employment.
- Financial support around areas such a rent, budgeting and income.
- Practical Life skills
- Provide advice and assistance with any other support needs that arise, referring and liaise with other agencies
- Providing group sessions on relevant topics.
- To address breaches of house rules and unacceptable behaviour, including issuing verbal and written warnings to young people in line with hyh policies and procedures.
- To identify any risk factors and ensure appropriate measures are in place
- Report any safeguarding concerns to your line-manager and refer as appropriate.
- Provide additional ‘sleep in nights’ as and when required.
- To work collaboratively with the other Accommodation Worker/hyh staff to ensure consistent, high-quality support is provided to all Housemates.
- Ensure all service administration tasks are completed to a high standard and in a timely manner.
- To promote and facilitate Youth Engagement across the service.
- Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people.
- Ensure all service administration tasks are completed to a high standard and in a timely manner.
- After probationary period has been completed, take part in the on-call rota.
What can you bring to the team?
- Candidates Must have a full clean driving license and use of own vehicle for business purposes
- Able to demonstrate an understanding of the problems facing homeless young people.
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Excellent planning, organisational & time management skills
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
- Have a flexible working approach to the needs of the service users.
Full JD available..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Application and Interview Process
To apply please go to our website and click the link to apply. We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV. Please ensure you upload these to our recruitment portal.
Recruitment morning will be held on 24th February 2026 and if successful there will be a personal interview stage held on a date to be confirmed. If you need any reasoable adjustments throughout the interview and application process please contact us and we will endeavour to support your needs.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
We’re recruiting a Training Lead (Employment Law)
Salary range: £38,000 - £40,000 FTE (per year, depending on accreditation and experience)
Hours: Full time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate
Contract: Fixed term for 12 months (2-month probation)
Location: London hybrid (with possibility of remote for an exceptional candidate)
The Work Rights Centre is looking for a motivated employment law expert to lead our growing training programme, and support the wider development of the charity.
Over the last few years our legal teams have delivered a number of successful training and capacity building programmes to other advice charities and local authorities - from short teaser sessions, to in-depth programmes that walked attendees through the core pillars of employment law over the course of several weeks.
We are now looking for an experienced trainer to join the charity, drive the development and delivery of our new exciting training programme, and support the ongoing growth of the charity.
This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break.
The role
This critical new role is an opportunity to build on our existing portfolio of workshops to develop a whole new line of work for the charity, working closely with the Deputy CEO and the Employment and Immigration legal teams. We are looking for a passionate self-starter, with strong legal expertise in employment, and experience of developing and delivering high-impact and engaging training sessions.
About you
We seek an employment law expert who has a passion for training and an entrepreneurial spirit. We are looking for:
● Qualified solicitor or barrister, eligible to practise in England and Wales.
● Experience in developing training or professional development materials
● Experience in delivering compelling and accessible legal training or workshops (internal or external)
● Excellent written and verbal communication skills
● Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.
Please download the job description for full responsibilities and complete person specifications.
How to apply
Please send your CV and Cover Letter by the end of Sunday, March 1st and don’t hesitate to reach out with any queries about this opportunity.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The client requests no contact from agencies or media sales.
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
The successful candidate willdeliver a high-quality service to young people aged 16–17 and their families across Hertfordshire, working alongside the Family Link Work and Mediation services to prevent family breakdown and reduce repeat homelessness. They will also support the wider team and work collaboratively with stakeholders to ensure the service achieves its key performance indicators (KPIs).
What will you be doing?
Lead the hyh Hub, overseeing its day-to-day operations and ensuring the effective delivery of services. The Hub acts as a gateway for young people aged 16–17 to access hyh’s prevention services. In this role, you will build and maintain strong relationships with colleagues, partners, and commissioners, while supporting the recruitment, training, and professional development of Advice & Information and Admin Workers. You will also monitor outcomes and produce reports for the leadership team and funders to demonstrate impact and inform future service development.
What will the role involve:
- Leadership of the Advice and Infromation Team
- Service Delivery offering advice and options to young people, family members and professionals to prevent amily breakdown and homelessness.
- Partnership and Stakeholder Mangement
- Full job description attached and avaialble on our website.
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV.If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 12th February 26. Recruitment event will be held on 24th February 2026 in our Hatfield Office.
Please note we reserve the right to close the vacancy before the closing date should we find a suitable candidate.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Association of Commonwealth Universities (ACU) is recruiting a small number of assessors to join an existing assessment team for the Turing Programme - an outward education and training mobility programme funded and overseen by the UK Department for Education. The Turing programme enables learners in schools, colleges and universities to access international study and work opportunities and delivers transformative opportunities for individuals and communities across the UK.
The ACU works with a network of external assessors to assess applications and appeals from institutions in the Schools, Further Education/Vocational Education and Training and Higher Education sectors in the UK and British Overseas Territories. This is a unique opportunity to make a major contribution to a leading global mobility programme. The Turing programme will operate in Academic Year 2026/27 and are recruiting to be ready should the programme go ahead.
We are seeking assessors for the Schools and Further Education/Vocational Education and Training sectors only.
Assessors will be responsible for evaluating applications against the programme criteria. We are keen to welcome applicants from all four UK countries - England, Scotland, Wales and Northern Ireland - to reflect the diverse and devolved nature of UK education and training.
Assessors must possess sector-specific knowledge of one or more of the sectors being recruited, and a solid track record of conducting high-quality, independent assessments for local, national or international agencies. You will also have substantial experience at a middle or senior management level in the UK Schools or FE/VET sectors, and the ability to produce concise, effective written feedback. We are also keen to hear from applicants with experience in both sectors.
Comprehensive, compulsory training will be provided to all successful applicants in March 2026, should the programme be confirmed for this year. Appointed assessors who complete the training will be paid a maximum of one day’s assessment rate as a contribution to their time spent undertaking the training.
Assessors will each be required to commit to the equivalent of approximately 2 - 2.5 days’ assessment work (16-20 hours) per week throughout the 6-week assessment window, which we anticipate will take place throughout March and April 2026 (subject to confirmation). This equates to 4 applications in one day (i.e. 8 applications over 2 days, 10 applications over 2.5 days). Assessors will be paid £340 for each full day of completed assessments (4 applications) or a pro-rated amount for each assessment (quarter day). This rate is inclusive of feedback consolidation and of any supplementary review or reassessment that may be needed as the result of a quality check or moderation.
Additional assessment days within the assessment window may be offered to those with capacity to do more, depending on the number of funding applications received. We also reserve the right to appoint reserve assessors in case of substantially increased demand. Being appointed is no guarantee of any paid work.
Eligibility
In order to be an assessor, applicants should:
• Not be currently employed by the Association of Commonwealth Universities
• Not have been employed by the Association of Commonwealth Universities since 2020
• Hold a UK bank account registered in their own name or business name. Nominated bank accounts will not be accepted and payment will be in sterling.
• Be living in the UK and have the right to work in the UK
• Have satisfactory references
Key tasks
• Understanding and applying the assessment criteria: assessors will need to demonstrate a clear understanding of the programme’s objectives, and assessment criteria, applying these consistently, fairly and transparently to all applications ensuring that these are consistently applied and adhered to.
• Assessment of applications: completing the specified number of assessments to the programme’s quality standards and within the agreed timeframe and responding to any follow-up from the ACU secretariat in a timely manner.
• Scoring and feedback: completing the reporting template and feedback on applications, scoring each question against the evidence provided and constructing and consolidating meaningful feedback; revisiting and, where necessary, re-assessing applications or specific questions under the guidance of the relevant Senior Assessor.
• Advice and insight: providing advice and insight on the quality of applications and the management of the process with recommendations for improvement.
Skills and experience: Essential
• Sector-specific expertise: demonstrable sector-specific knowledge and expertise of one or more of the sectors being recruited to (Schools or Further Education/Vocational Education and Training), and substantial experience at middle or senior management level in one or more of these sectors in the UK, and experience of working in education and training in one or more of England, Scotland, Wales and Northern Ireland. We are also keen to hear from applicants with experience in both sectors.
• Assessment or evaluation experience: extensive experience of conducting high-quality, high-stakes independent assessments and/or evaluations for local, national or international agencies in an education and training context.
• Delivery: a clear track record of managing multiple priorities whilst meeting tight deadlines and exacting quality standards to get the job done. This also includes the ability to analyse written and numerical information and produce concise, impactful written feedback.
Skills and experience: Desirable
• Experience of working in international education and training mobility programmes.
• Involvement in regular community-based activity, e.g. voluntary work, community engagement and charity work.
How to apply
• Submit your application via email including an up-to-date CV and a cover letter of 1,000 words maximum detailing how you meet the skills and experience of the role, along with your motivation for applying.
• There will be a rolling deadline until all assessors have been recruited with a closing date of 4 February 2026 at 12:00 (GMT).
Applications will be reviewed and shortlisted on a rolling basis and applicants will be contacted to arrange a suitable time and date for the interview via MS Teams. We reserve the right to close the application window ahead of this deadline if all positions are filled.
We are looking for an Advice & Guidance Officer who can make a meaningful difference in the lives of deaf children, young people, and their families.
A key focus of this role will be delivering the service remotely using technology. In addition, you will use your interpersonal skills and experience working with families to connect with local community groups, raise awareness of our services, promote membership, and provide support to families, deaf young people, and professionals.
This is a fully remote role, but will require some regional travel so applicants should live in the North West of England (Cheshire, Cumbria, Greater Manchester, Lancashire and Merseyside) and possess a driving licence and have access to a car.
What you'll do
- Deliver tailored information and advice to individuals and groups of deaf children, young people, and their families.
- Support deaf children, young people, and their families in becoming more confident in articulating their needs independently.
- Help deaf children, young people, and their families explore their options and decide on a preferred course of action.
- Develop and maintain effective relationships with professionals and organisations that support deaf children.
- Attend both in-person and online events to provide information and advice tailored to different audiences.
What you'll need
- Significant experience and understanding of the skills and practices required to deliver person-centred support to children, young people, and their families.
- Experience providing information and advice to families and young people, both digitally and face-to-face.
- A strong working knowledge of education and special educational needs, including relevant legislation, government guidance, and local implementation.
- An understanding of deafness and its impact on children, family dynamics, raising a deaf child, and child development-translating this into effective, child-centred practice.
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Contract: Fixed-term (12 months, with potential to extend)
Do you believe great advice starts with great training?
Citizens Advice Redbridge is looking for a skilled and motivated Training Manager to lead our training offer for staff and volunteers at a critical time for our organisation and the communities we serve.
You will be responsible for managing and delivering training for around 21 staff and 70 volunteers (including those in training). This includes ensuring completion of mandatory learning through the Citizens Advice Training Platform (Skillsbook), delivering training yourself in group and one-to-one settings, and facilitating briefings on key advice topics. You will also deliver Advice First Aid training to community organisations and professionals, helping to strengthen local referral pathways and partnerships.
This is a practical, people-focused role for someone who enjoys teaching, facilitating and supporting others to develop their skills and confidence. You will work closely with service managers, supervisors and the Volunteer Coordinator, and play an important role in building organisational capacity as we move towards a planned merger with Citizens Advice Havering.
We are looking for someone with:
- experience of delivering adult learning and training,
- a recognised training qualification (or equivalent experience),
- strong organisational and communication skills,
- and a commitment to the values of Citizens Advice.
If you want to make a real difference by strengthening the people who deliver frontline advice, we would love to hear from you.
Volunteers are at the heart of Citizens Advice — and this role is all about helping them thrive.
Citizens Advice Redbridge is seeking a Volunteer Coordinator to lead on the recruitment, retention, support and development of our volunteers. With around 35 active volunteers and a similar number in training, this is a central role in ensuring a positive, inclusive and well-supported volunteering experience.
You will manage the full volunteer journey, from outreach and recruitment through to induction, ongoing support and recognition. Working closely with service managers, supervisors and the Training Manager, you will help ensure volunteers are well placed, well supported and able to contribute effectively to high-quality advice services.
We are looking for someone who:
- has experience of coordinating and supporting volunteers,
- builds strong, supportive relationships,
- is highly organised and confident with administration,
- and is committed to equality, inclusion and community action.
This is a rewarding role for someone who enjoys working with people from diverse backgrounds and wants to make a meaningful contribution to their local community.
Closing date is 16th February 2026, interviews to be held 27th February and 2 March
Harris Hill is delighted to be working with Citizens Advice Westminster to recruit its new Chief Executive Officer.
Citizens Advice Westminster provides free, independent, confidential and impartial advice and information to local residents, some of whom are the most vulnerable in society. We value diversity, promote equality and challenge discrimination.
We work with local community organisations to make a difference to the lives of people in Westminster through advice, research and campaigning. Citizens Advice Westminster delivers a high quality, agile advice service which reflects the issues and needs of our communities, and which puts clients first.
As Chief Executive, you will:
•Lead and manage the work of Citizens Advice Westminster in its mission to improve the lives of residents through delivery of a comprehensive information, advice, and casework service across the City of Westminster.
•Collaborate with the Board of Trustees to shape the organisation’s strategy, direction, and policies.
•Provide a strong and influential voice for Citizens Advice Westminster as the ‘public face’ of the organisation.
If you are inspired and excited by what Citizens Advice Westminster does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £67,991 p.a. (The salary is on a progressive pathway)
Contract: Permanent / Full-time
Location: The Stowe Centre, 258 Harrow Road, London W2 5ES
How to apply:
Please review the Recruitment Pack for further information about Citizens Advice Westminster, the CEO position and for details on how to apply.
Closing date for applications: 9am Friday 20th February 2026
Both Citizens Advice Westminster and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London.
Team Background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt.
Scope of Role
The Traineeship will last for 6 months. This role involves gaining practical experience by observing and participating in interviews to understand clients' financial problems, researching options, and helping clients make informed decisions.
Key Responsibilities
1. Accurate, Effective, and Individually Tailored Advice
Work under supervision to observe and learn how to provide effective debt advice, including interviewing clients, researching options, and empowering clients to make informed decisions.
2. Detailed Case Records
Assist in maintaining detailed case records, ensuring all work meets auditing and quality standards, and meets funder requirements.
3. Training and Development
Complete a structured training programme within the six-month period, covering technical debt advice, client management, and financial regulations. .
4. Teamwork
Be an active member of the team, identifying opportunities for your development and contributing to collective goals.
5. Travel
Travel across London as required, with occasional travel across the UK.
6. Other
Undertake additional tasks as delegated by Management.
Person Specification
1. Experience and Skills
- Willingness to work towards obtaining an accredited qualification in debt advice.
- Basic IT and telephone skills, and ability to use an online-based Client Management System (CMS) to deliver advice across multiple channels and maintain case records.
- Ability to give and receive feedback objectively and sensitively.
- Ability to work as part of a team and be open to receiving feedback and learning from others.
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
- Ability to handle and support vulnerable clients with empathy and sensitivity, ensuring their needs are appropriately addressed.
2. Personal Attributes
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
- Commitment to empowering others by sharing knowledge and enabling action.
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
- Willingness to work from our advice locations to shadow experienced advisors in both face-to-face and call centre settings.
Desirable Criteria
- Previous experience of giving advice (not necessarily debt advice).
- Ability to speak more than one language.
Please download the full Job Description for more details.
Our Benefits
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the Policy
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Citizens Advice Southwark provides outreach advice service in hospitals across South East London as well as from our main offices in Peckham and Walworth. We are seeking to recruit a senior welfare benefits advisor who will have lead responsibility for the day to day running of the welfare benefits advice service including line managing other welfare benefits and hospital-based advisors and volunteers working on the services. You will also undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help.
You must:
- Have experience of supervising and supporting other advice workers (paid staff or volunteers)
- Be able to take responsibility for the delivery of a high-quality advice service
- Have substantial experience of managing your own case load of complex welfare benefits cases and an in-depth knowledge of welfare benefits including those related to disability and sickness.
- An understanding of the issues facing people affected by long-term illness and disability.
- Understand, empathise and be committed to the Citizens Advice Service aims, principles and equal opportunities policies
Interviews: Wednesday 11 February 2026
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 6 years in a row!
The HR Officer will provide expert support and advice to operational management in all areas of HR whilst consistently demonstrating HR best practice. The HR Officer will be the initial point of contact for all operational HR related matters.
Occasional travel to team meetings across the region.
Interviews will take place via Microsoft teams.
About the role
Your main duties will include:
- Providing first level advice and guidance on HR Policies and procedures, employment law and employee relations issues with the guidance of the HR Services Manager as required
- Advising and supporting Business Support Managers with disciplinary, grievance, absence management, and performance improvement cases.
- Ensure the provision of appropriate, timely and accurate management information to support strategy development, management decision making and improve the effectiveness of HR Services as and when required.
- Review sickness absence and undertake relevant interventions, including referrals to Occupational Health and advice to Managers on phased return.
About you
The successful applicant will have:
- Qualified or working towards CIPD
- Experienced in developing metrics and reports with data analysis ability
- Excellent working knowledge of Excel, Word and Outlook
- Experienced in supporting managers with ER cases
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
We’re looking for a Legal Adviser who sees law as part of a wider movement for justice to join our social justice legal team in London. You’ll work alongside people harmed by drug criminalisation, poverty, and inequality — delivering outreach advice and casework in benefits, housing, and debt, while contributing to policy and advocacy that strengthens communities and challenges harm at its roots. If you believe legal work should build power, shift systems, and stand in solidarity with those most affected — this could be the role for you.
Since Release’s inception in 1967, the organisation has continuously and actively advocated for open access to justice for all individuals with a specific emphasis on substance misuse and dependency. By addressing the legal needs of people who use drugs and those in recovery the consequences can have a profound and positive affect not only for the individual but also for those who live, support and work with them. Reducing health and income inequalities’ significantly improves a person’s life chances and integration back into their community. Whilst legal services are available to the public via other sources, our client group will often be unable to access such services because of fear of stigma or discrimination.
We also operate a national drugs and legal helpline, and produce a number of free informative publications for the public, and specialist guidance material aimed at professionals in the substance misuse and dependency field.
Details:
Salary: £28,000 – £31,000 + 5% pension
Contract: Permanent, 35 hours/week
Holidays: 29 days + public holidays
Location: Hybrid – Spitalfields, London / Remote
Closing Date: 5:00 pm, Thursday 05 February 2026
Interviews: Commencing Wednesday 11, Thursday 12 or Friday 13 February 2026.
Start Date: Ideally March/April 2026
This is a full-time position (35 hours per week) working a minimum of 3 days a week from our office in Spitalfields, London with the remaining 2 days working from home, if desired. The working hours are 10am – 6pm Monday to Friday with a one-hour lunch break.
The post holder will join our social justice legal team and will be required to deliver a minimum of 2 services through our in-person and ‘virtual’ legal services to clients attending alcohol/drug treatment centres, homeless day centres, and sexual health clinics. The legal advice, assistance and representation we provide has a particular focus on debt, housing including homelessness, and welfare benefits. The post holder will also be required (after a period of induction and/or training) to provide advice on Release’s national legal helpline pertaining to the criminal law and the criminal justice system related to drugs offences, and broader legal advice through our new Harm Reduction Hub drop-in service. In addition to the delivery of legal services, the postholder will also be required to assist with the policy work undertaken by the organisation.
We have been successful in tendering for legal aid contracts for Community Care and Public Law, and there may be opportunities for the post holder to work within these in the future.
As a member of our dynamic social justice legal team, based in London, your responsibilities will include:
- Delivering a minimum 2 legal outreach services at alcohol/drug treatment centres, homeless day centres and sexual health clinics in the London area, and with training deliver our expanding ‘virtual’ legal outreach services to clients elsewhere in the country.
- Completing casework resulting from our legal outreach services on issues including welfare benefits, housing, and debt;
- Providing advice to the public and professionals about legal issues connected with drug use (training will be provided);
- Updating our specialist publications;
- Contributing to our local and National policy commentary/response on drugs, and all associated legislation;
- Assisting with the development of our website and other IT-related service initiatives and their legal compliance.
Minimum requirements for the post include:
- Completion of LLB, GDL, or SQE1 and minimum six months’ experience in social welfare legal advice and casework in areas such as crime, housing, benefits, or debt.
If you think you can make a difference as a Legal Adviser for Release then please download and read the job description and person specification together with the application guidelines for details.
The client requests no contact from agencies or media sales.
Community Project Lead
- Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)
- Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners.
Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?
IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.
The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.
What you’ll do
-
Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research
-
Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services
-
Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice
-
Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates
-
Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery
-
Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders
You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.
If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.
To apply
Please visit our website to download the recruitment pack and application form, and apply
Closing date for applications: 9am on Monday 9 February 2026
First-round interviews: Wednesday 18 February 2026 (London)
We help children and young people with special educational needs and disabilities (SEND) get the education they are entitled to by law


The client requests no contact from agencies or media sales.
Team Manager – Safer Renting
Salary: £38,000 per annum
Contract: Full-time, Permanent
Location: London SE17 / Hybrid working
Are you passionate about housing justice and protecting renters’ rights? Join Cambridge House as a Team Manager in our Safer Renting Team and make a real difference in the lives of private renters.
As part of our dynamic team, you will:
- Lead and inspire a team of tenancy rights caseworkers, ensuring high-quality advice and casework services.
- Support and develop your team, managing performance and well-being to help them thrive.
- Deliver expert tenancy rights advice and advocacy.
- Shape the future of our service, contributing to research, campaigns, and service development initiatives.
We’re looking for someone with strong leadership skills, a commitment to social justice, and experience in housing advice or casework. If you’re ready to empower renters and drive positive change, we’d love to hear from you.
Why join us?
- Competitive salary of £38,000 per annum
- Permanent, full-time role with opportunities for growth
- Be part of a mission-driven organisation making a tangible impact
- Hybrid and Flexible working arrangements
- Join an organisation with a diverse and incredible group of people providing pioneering and high-quality services.
To apply please download the recruitment pack. .Completed applications should be emailed to us and must include your CV ( which should include 2 reference contacts) and a supporting statement outlining your interest and suitabilty for the role . You will also be asked to complete and return our Diversity monitoring form and Criminal Records Declaration form, both of which can be found on our recruitment page. The sucessful applicant will need to undergo a DBS check (enhanced) . Interviews will be held on Saturday 14th February 2026.
The client requests no contact from agencies or media sales.



