Advice jobs in woodberry down, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.
Main duties and responsibilities
1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.
· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
· Proactively engage with bereaved families through social media and other online platforms.
· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
· Attend face to face events for bereaved families including family days and memorial events when needed.
· Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .
· Work with the Engagement Team to promote live session.
· Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
· Assist with the recruitment and facilitation of Bereaved Families’ Panel.
· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
· Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
Collate statistics, as required on areas of work within the support services team.
Assist with the services’ evaluation and impact processes.
Provide other administrative support to the team as required.
Other:
Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.
Safer sleep for babies, Support for families

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Work Rights Centre is looking for a motivated solicitor or barrister to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.
This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break.
The role
You’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver training to other advisers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' individual and group claims, while contributing to systemic change.
About you
We seek a qualified solicitor or barrister who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has:
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Two years of practising experience in the UK, with some experience in employment law;
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Experience of working in a legal team
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Excellent analytical skills with ability to conduct legal research
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Excellent case management skills
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Excellent client management skills
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Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.
Please download the job description for full responsibilities and complete person specifications.
How to apply
Please send your CV and Cover Letter by 21st June 2025 and don’t hesitate to reach out with any queries about this opportunity.
The client requests no contact from agencies or media sales.
A great opportunity to join RCJ Advice, a Citizens Advice and Law Centre, based at the Royal Courts of Justice in London, as part of our Legal Aid service.
Legal Aid is a lifeline to many people who need legal advice but can’t afford a lawyer. This vital role will manage the billing and related administration of our Legal Aid Contracts in Housing Law, Family Law, and our Housing Loss Prevention Advice Service (HLPAS). The role will primarily focus on:-
- Managing the billing process for our Legal Aid contracts.
- Preparing case files for licensed work and inter partes billing
- Liaising with cost lawyers to ensure prompt preparation of licensed work billing & inter partes bills
- Facilitating the costs recovery process where costs have been awarded
- Preparing and submitting LAA returns for controlled work – Legal Help, HLPAS In Court Duty Scheme, HLPAS Early Legal advice and escape fee cases.
You will come with experience of preparing and processing legal aid billing and private billing; experience of using the Legal Aid Agency portal; excellent skills in IT; strong interpersonal skills and an ordered approach to your work.
RCJ Advice is a unique Citizens Advice and Law Centre providing legal advice and support to people at a time when they need it most.
The client requests no contact from agencies or media sales.
Open to part-time, job-share, and flexible working
Contract type: Permanent
Responsible to: Head of Core Service
Responsible for:
- Volunteers
- Paid staff
Location: Our offices in Battersea and Roehampton and outreach locations across the borough of Wandsworth with some home working possible following probation period
About us
We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.
While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.
Why we need you
We’re recruiting a Service Manager for our Financial Resilience Navigators project and Home Visiting Team. This role will sit within our Management Team and we expect the successful candidate will divide their time roughly equally between the two projects.
As well as contributing to the leadership of the organisation, the key responsibilities of the role include:
- Leading and supporting teams of staff and volunteers, ensuring they are equipped, trained, and motivated to deliver effective, high-quality client-centred services.
- Managing and supervising support and advice projects across multiple channels (in-person, outreach, home visiting, online, telephone), ensuring services are accessible to vulnerable client groups.
- Managing relationships with commissioners and funders, ensuring we meet our contractual obligations and can demonstrate this to our funders.
- Leading in building and maintaining positive, collaborative partnerships with statutory, voluntary, and community sector agencies and teams.
- Providing direct advice and ongoing support to clients, maintaining a caseload where appropriate, particularly in complex or high-priority situations.
This role might suit applicants wwith experience of giving advice and supervising advice services, but it also offers opportunities to develop skills and knowledge around Monitoring, Evaluation and Learning, as the Financial Resilience Navigators project is a pilot that will be externally evaluated.
Why you should join us
We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.
We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.
This role is a great opportunity for anyone who wants to develop into a management role as the majority of our managers have an advice background and have progressed up from similar roles.
Our commitment to EDI
We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.
We recognise that generative AI can be a useful tool when applying for a job, but what we’re interested in is your individual motivation, skills, experience and values. To make your application stand out, it’s best to avoid standard AI responses and have your statement reflect your own thoughts and experiences.
Closing date: 10am on Monday 16 June 2025
Interviews: Week beginning 30 June 2025, Battersea Library, SW11 1JB
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Centre for Armenian Information and Advice (CAIA)
The Centre for Armenian Information and Advice (CAIA) is a vibrant, London-based charity supporting the Armenian community through advice, culture, and care. We’re here to improve the lives of disadvantaged members of our community – including older people, women, children, and refugees – and to honour and promote Armenian heritage in the UK.
Based at our Hayashen Centre in Acton, we offer everything from legal advice and youth work to a lunch club for the elderly, cultural events, and community training. Our work is only possible through the dedication of a close-knit team of staff, volunteers, and supporters.
The role
CAIA is seeking an organised, efficient and friendly Centre Manager to be responsible for ensuring the smooth running of CAIA’s building, the Hayashen Centre, and the organisation’s overall administrative systems and processes. This is a varied and meaningful role where no two days are the same; it will suit someone who thrives in a hands-on atmosphere and is passionate about community impact.
Main Purpose of the role:
● Oversee front-of-house and client engagement
● Ensure the smooth running of the building
● Manage administrative policies, processes and procedures
Applications only from those with the right to work in the UK.
The client requests no contact from agencies or media sales.
Hours: 14hpw (2 days/week)
Salary: £28,830–£34,110 FTE / £11,532–£13,644 actual (depending on experience)
Fixed-term to 31 March 2026 | Hybrid working (on-site required)
Do you want to play a vital role supporting the wellbeing of NHS staff and their families?
Citizens Advice Camden is looking for a Generalist Adviser (or Trainee Generalist Adviser) to deliver a dedicated advice service to hospital workers at Great Ormond Street Hospital.
As the adviser delivering this particular service, you’ll provide one-to-one advice and casework on a range of issues, from housing and benefits to debt and employment, helping staff navigate the real-world pressures they face. You’ll be based within the hospital's staff support environment and work alongside other Citizens Advice advisers delivering a separate service.
Whether you’re an experienced adviser or looking to train, we’ll support your development with supervision and access to the full Citizens Advice training programme. You will manage your own caseload, shape how the service is delivered, and build strong links with hospital staff and departments.
What we offer:
- A meaningful role supporting frontline NHS staff and their families
- Training and progression as a Citizens Advice adviser (if not yet qualified)
- A flexible, hybrid working pattern with a regular on-site presence at GOSH
- Supportive supervision and access to the wider Citizens Advice Camden team
This is a part-time, 2-day-a-week role based at Great Ormond Street Hospital in central London. The service is well-established and valued by the hospital. You will need to meet the criteria for honorary staff status at GOSH, including an enhanced DBS check.
If you’re empathetic, organised, and committed to delivering impactful advice, we’d love to hear from you.
For further details and how to apply please click on the apply button.
Closing date: Monday 2 June
Open to part-time, job-share, and flexible working
Location: Our offices in Battersea and Roehampton and outreach locations across the borough of Wandsworth with some home working possible following probation period
About us
We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.
While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.
Why we need you
We’re looking for two Financial Resilience Navigators to join us as we set up an innovative pilot project funded by Wandsworth Council. These roles involve providing holistic support to vulnerable households in order to improve their longer-term financial resilience and avoid the need to access crisis support. They involve giving generalist advice but their focus is acting as an advocate with a broad remit to facilitate access to and engagement with other services. Because of this, we’re open to applications from people with a background in social care, community-based support or similar.
We still want to hear from you if you don’t meet all the criteria in the person specifications – we’re happy to help you develop, learn and grow. Following interviews, we may be able to offer less experienced candidates development roles instead.
Why you should join us
We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.
We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.
This role is a great opportunity for anyone who wants to develop into a management role as the majority of our managers have an advice background and have progressed up from similar roles.
Our commitment to EDI
We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.
We recognise that generative AI can be a useful tool when applying for a job, but what we’re interested in is your individual motivation, skills, experience and values. To make your application stand out, it’s best to avoid standard AI responses and have your statement reflect your own thoughts and experiences.
Closing date: 10am on Monday 16 June 2025
Interviews: Week beginning 7 July 2025, Battersea Library, SW11 1JB
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team’s advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
Key Responsibilities
Accurate, effective and individually tailored advice
- Interviewing those that access our service using sensitive listening and questioning skills to allow them to explain their problem(s) and empower them to set their own priorities.
- Researching and exploring options and implications so that those accessing our service can make informed decisions.
- Ensuring income maximisation through the appropriate take up of income, including those relating to water charges benefits tax and housing.
- Providing in-depth quality advice and on-gong casework, including acting for the client where necessary using appropriate communication skills and channels.
Detailed case records
- Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
- Ensuring all case records and written up in a timely manner.
Up-to-date training
- Completing a minimum of 16 hours/ equivalent of technical debt advice DPD accredited training or qualifying activity.
- Maintaining an up-to-date record of all training sessions.
Teamwork
- Work to an agreed work-plan, meeting targets and milestones, whilst prioritising and managing your own workload.
- Be an active member of the team, identifying opportunities for your own development, and demonstrating financial efficiency and value for money throughout your work.
- Compliance with Toynbee Hall policies and procedures, including health and safety.
Other
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as delegated by DFA Management
Essential Criteria:
Experience and Skills:
- Previous experience of providing debt advice
- Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
- Experience of delivering high quality advice, casework and financial capability sessions to meet targets whilst ensuring collection of data to support funder’s monitoring and reporting requirements
- Have essential IT and telephone skills and ability to use an online based Client Management System (CMS) to deliver advice across multiple channels and maintain case records
- Ability to give and receive feedback objectively and sensitively
- Ability to work as part of a team and be open to receiving feedback and learning from others
Communication and Interpersonal Skills:
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
Personal Attributes:
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
- Commitment to empowering others by sharing knowledge and enabling action.
Commitment:
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: West London Welcome centre, Hammersmith, London
Supervised by: West London Welcome Senior Caseworker
Salary: £36,000 per annum (pro-rata)
Contracted working hours: Maternity Cover up to 12 months - part-time at two or three days a week
Start date: Flexible, but ideally in the first week of July 2025
Staff benefits: Generous sick pay and annual leave, delicious free lunches, beautiful workplace with garden
Main purpose of role: To effectively support refugee, asylum-seeking and migrant members of the West London Welcome (WLW) community with casework and advice on a range of issues and work collaboratively with other staff and volunteers in our advice team.
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Job Description
Duties
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To provide advice and casework support within the WLW advice team to our community members on housing, benefits, asylum support, immigration, health, education, finances, and other issues.
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To keep track of the progress of our members’ cases and ensure that they receive ongoing and holistic support.
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To support our members to understand their rights and entitlements in the areas of housing, benefits, asylum support, immigration, health, education, finances, and other issues.
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To ensure that casework records are compliant with WLW policies and procedures.
General Duties
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Work collaboratively within the WLW advice team to develop the team’s shared skills and knowledge and provide each other with support.
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Help build positive, collaborative relationships with other local and national organisations supporting refugees, asylum-seeking people and migrants.
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To gather data to contribute to the monitoring, evaluation of and reporting on WLW’s work for fundraising, communications, advocacy and reports.
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To attend staff meetings.
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To support with operational and general needs of the charity and staff team, such as with Felix Project groceries delivery, occasional Gail’s collection, and generally helping when and where required when extra help is needed.
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To attend WLW community events and activities when required.
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To support and promote diversity and equality of treatment of our community at WLW.
Person Specification
Experience
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Essential: Experienced in advising and performing casework on housing/homelessness and benefits and other related issues for people newly granted refugee status and others with the right to remain in the UK.
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Essential: Experienced in advising those in the Home Office asylum system.
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Desirable: Immigration Advice Authority (IAA) Level 1 or Level 2 qualified in Asylum and Protection or Immigration.
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Essential: Up-to-date knowledge on one or more of the following issues: housing (particularly for refugees and asylum-seeking people), benefits, asylum support, immigration, community care, health, or related issues.
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Essential: Demonstrable commitment to migrant justice, anti-racism and equal opportunities for all.
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Desirable: Certificate in Generalist Advice work or equivalent qualification, or equivalent level of experience and skill.
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Desirable: Lived experience of refuge or migration.
Skills
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Essential: Ability to build collaborative relationships with a wide range of people from diverse backgrounds, quickly establishing high levels of trust.
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Essential: Excellent oral and written communication and negotiation skills.
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Essential: Ability to communicate sensitively with vulnerable people.
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Essential: Effective time-management skills and ability to prioritise own workload.
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Essential: Ability to work flexibly and adapt easily to quickly-changing and challenging situations.
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Essential: Understanding of safeguarding and Equality and Diversity, and ability to challenge discriminatory behaviour.
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Desirable: Able to speak a language other than English that is widely spoken by refugee and asylum-seeking communities in London, such as Farsi, Arabic, Spanish, Tigrinya or Amharic.
Personal attributes
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Essential: Energetic, compassionate and empathetic.
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Essential: Ability to work quickly and efficiently.
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Essential: Be an excellent, confident, friendly, and fluid communicator, with the ability to connect quickly with people with ease.
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Essential: Understanding of working within professional boundaries.
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Preferred: We would ideally like the post-holder to live within a West London borough, in order to easily perform on-site casework, but this is not required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you have a passion for fighting homelessness and advocating for vulnerable people? If so, this is an exciting opportunity for you to take the next step in your career by joining the Brent Irish Advisory Service (BIAS) as our Housing Adviser.
BIAS’s housing advice service supports members of the local Irish community and beyond with a range of complex housing issues, including homelessness, rehousing, tenancy sustainment and disrepair. We are looking to appoint a dynamic, enthusiastic person who has a background or demonstrable interest in advice, housing or homelessness to join our friendly advice team. Your role will involve contributing to the day-to-day running of BIAS’s advice service, providing specialist advice on housing via one-to-one client appointments, completing casework and advocating for positive outcomes for your clients.
You will need to have strong people skills and the ability to build good working relationships with colleagues and clients, excellent organisational skills and the ability to digest complex briefs. You will be required to manage an active caseload, ensuring that cases are appropriately actioned and recorded and that deadlines are met.
If you are interested in working in housing advice but don’t yet have all the knowledge or experience required, please consider applying as we are willing to consider appointing the right candidate in a trainee role.
KEY WORK AREAS AND MAIN DUTIES
- Providing appropriate advice, information and practical help to clients, via in-person appointments, outreach visits, telephone, letter or email. Where necessary, advocating on behalf of clients in the appropriate forums.
- Ensuring that all casework records are kept up to date and completed clearly and effectively.
- Contributing to monitoring service delivery and recording client outcomes.
- Maintaining a good knowledge of other available services, and signposting or referring clients as needed.
- Participating in regular team file reviews and supervision sessions, and contributing to maintaining BIAS’s high-quality service in line with Advice Quality Standard (AQS) requirements.
- Engaging positively and constructively with other service providers, including local authorities and housing providers, to maintain partnerships.
- Staying up to date with developments in housing legislation and identifying opportunities to effect positive change to housing policy, together with the Advice Manager.
These are the basic duties required of the Housing Adviser. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based primarily in our advice offices in Willesden (Brent), with some outreach work in Haringey borough. There may be some options for flexible working (one day per week)
WHAT DOES BIAS DO?
BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in Haringey in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please send a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role.
The deadline for applications is Friday 20th June 2025. We would strongly encourage you to apply as soon as possible, as applications will be assessed on a rolling basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £16,000 per annum + pension contribution (this is the pro-rata salary for two days per week, based on a full-time equivalent of £40,000 per annum).
Start Date: Immediate Start
Deadline: Rolling – as soon as the position is filled
Join Citizens Advice Richmond as an Training Lead
Citizens Advice Richmond is seeking a dedicated and experienced Training Lead to join our dynamic team. This vital role focuses on ensuring all our staff and volunteers possess the necessary skills and knowledge to deliver high-quality advice and support to the Richmond community.
As Training Lead, you will be at the forefront of shaping and delivering our comprehensive training programs. Your responsibilities will include onboarding new volunteers through the Advice Learning Pathway (ALP), coordinating and delivering training across the organization, and fostering a culture of continuous professional development. This position requires a proactive and collaborative individual who can assess training needs, develop and deliver engaging training sessions, and ensure all learning aligns with Citizens Advice quality standards. Key duties involve working with the Volunteer Coordinator on recruitment and training, creating and maintaining an annual training plan, and supporting all team members in their learning journeys.
For more information please click on the apply button to be redirected to our website.
Community Project Lead
- Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)
- Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners.
Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?
IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.
The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.
What you’ll do
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Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research
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Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services
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Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice
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Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates
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Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery
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Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders
You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.
If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.
Visit our website to download a recruitment pack and application form.
Closing date for applications: 9am on Monday 16 June 2025
First-round interviews: Wednesday 25 June 2025 (London)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Energy Adviser (3 Days/Week – Supporting Vulnerable Communities)
Be the difference. Help people take control of their energy bills, reduce fuel debt, and stay warm and well.
Salary: £16,200 – £19,530 (3 days/week, FTE £27,000 – £32,550) depending on experience
Location: Office based and community outreach
Contract: Part-time (3 days/week)
We’re seeking a compassionate, proactive Energy Adviser to join our team and support households struggling with high energy bills, fuel poverty, and debt. This role goes beyond advice – it’s about empowering individuals and families to take control of their energy use and improve their financial wellbeing.
Whether you're an experienced adviser or someone with the right skills and passion ready to train into the role, we'd love to hear from you.
What You’ll Do
- Provide one-to-one energy efficiency advice and practical support, tailored to each client’s situation.
- Deliver casework-level support for households facing fuel debt and financial hardship.
- Raise awareness about energy-saving strategies and encourage peer learning in local communities.
- Help vulnerable households prepare for and manage rising energy costs.
- Support clients in identifying and claiming benefits and entitlements to increase their household income.
Why Join Us?
- Make a tangible difference in people’s lives every day
- Work in a flexible, supportive, and purpose-driven environment
- Access ongoing training and development opportunities
- Be part of a team committed to support the community
How to Apply:
- Email your CV with a personal statement
- Application Closing Date: Monday, 9th June 2025 (9 am)
- Interview Date: TBC
Limehouse Project is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Join us at Limehouse Project and be part of a team that is transforming lives!
The client requests no contact from agencies or media sales.
Location: Citizens Advice Hammersmith & Fulham sites, and locations across the Borough of Hammersmith & Fulham
Citizens Advice Hammersmith & Fulham (CAHF), part of the national Citizens Advice network, is a thriving local advice organisation that provides information, advice and casework support to 18,000 local people per year. We are recruiting for the brand new role of Early Intervention Training Coordinator.
The Tackling Destitution Together project is a partnership between Citizens Advice Hammersmith and Fulham and Hammersmith and Fulham Foodbank aimed at enabling eff ective early intervention in the borough and focussing on support for local disabled people. The project is a pilot, funded by Citizens Advice and Trussell Trust national bodies for 1 year.
We will do this by; training frontline workers & volunteers on the main issues aff ecting those at risk of poverty and on how to eff ectively navigate systems to resolve these issues. Using training and resources to enhance the conversations held at an early stage and focus on connecting people with information and support before they fall into crisis. Hand holding people through these journeys navigating the system and resolving the root cause of their issues. Embedding research and participation to demonstrate the impact of this approach.
We will know we have succeeded if; our training off er is taken up by those agencies seeing people at crisis trigger points. The agencies we support report improved confi dence to assess and signpost before a crisis. Indicators of crisis, such as food bank referrals, reduce in number. We can demonstrate the impact of hand holding support to prevent people from reaching crisis.
In this role you will bring:
- Experience developing and delivering training (in-person and/or digital)
- Understanding of social welfare systems, particularly benefi ts, housing, and debt
- Confi dent using digital tools (e.g. YouTube, online forms, resource hubs)
- A commitment to equity, inclusion, and the value of lived experience
Why Work with Us?
We are committed to fostering an inclusive, diverse workplace where everyone can thrive. Join a team where your leadership will make a real impact. We offer:
- Generous holiday entitlement: 25 days per annum plus bank holidays rising to 30 days with long service
- Paid service closure days between Christmas and New Year
- Hybrid working upon completion of the probation period, where possible
- Access to our in-house learning platform for career and role development
- Personal development opportunities through our Network Equity Groups
- 24/7 employee support through our wellbeing service
- Ongoing performance management and training development
Experience in an advice-giving charity is beneficial but not essential.
Closing Date: 10am Monday 9th June 2025
Interview Date: Following week commencing 16th June 2025
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting Employment Advisors to join our IPS service, you will be based in Enfield, working 35 hours per week. The service has been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
If you would like to discuss this role please see the Job Description for contact details.
Please click apply to send your CV after answering the screening questions.
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: Monday 2 June (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.
Telephone interviews: TBC
Final Stage interviews: TBC
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
The client requests no contact from agencies or media sales.