Advice jobs
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Job Title: Trainee or Qualified Independent Domestic Violence Advisor (IDVA) with an interest in working with children and young people (aged 16 - 25) who are at high risk of serious harm from domestic abuse
Locality: Oxfordshire
Salary: £27,000 - £29,000 depending on experience
Hours of work: 37 hrs per week
Notice: 2 calendar months 1 month during the Probationary period. Probationary 6 months
Accountable to: Service Manager of Reducing the Risk of Domestic Abuse, CEO ultimately the Board of Trustees
Context of post
Reducing the Risk of Domestic Abuse is a company and charity set up to:
- provide inclusive services that reduce the risk of domestic abuse and promote the safety, choices and welfare of those affected
- enhance awareness of the nature and prevalence of domestic violence and help to foster good practice and an integrated multi integrated approach.
- This post holder will be in the high-risk team and be managed by the Service Manager with support from the Senior IDVA.
- A structured training and induction programme is in place to ensure new staff members are knowledgeable, confident and comfortable with the role.
- After 6 months of experience, the applicant will attend the Safelives IDVA training.
- Workload will be adjusted and study time will be given for attendance at training.
- Salary will be uplifted on successful completion of the course.
Function
The first priority of the charity is to provide an Independent Domestic Violence Advisor Service for the county. The post holder will be a member of the IDVA team and provide a pro-active service to victims of domestic violence to keep them safe and promote their wellbeing. They will use their skills to assess the risk a client is in, deliver a service appropriate to the level of risk and have a particular focus on providing an intensive service to those at high risk. The post holder will have the skills to act as lead professional, working to ensure an integrated service and co-ordinating multi agency work to keep people safe, in addition to working with victims and signposting to other services.
Responsibilities:
- Work as part of the Oxfordshire IDVA team to provide pro-active service and advice to victims at high risk of harm from domestic abuse to keep them and their children safe
- Risk assess and deliver service in keeping with the result
- Undertake safety planning with clients
- Develop individual service plans to meet the specific risks clients face
- Where relevant also support victims in their role as primary carers for their children
- Manage a caseload
- Maintain and update records of all cases
- Keep other relevant services informed about important changes in client’s situation
- Support clients through the criminal justice system, explaining the procedures and their role and rights within that system
- Ensure that clients are immediately informed of any CJS developments and advised on any aspect affecting their safety
- Explain housing, civil and criminal legal options to clients
- Ensure that clients access the services to which they are entitled
- Refer on and arrange meetings with other agencies/services as necessary e.g. solicitors, benefit agencies, etc.
- Note and feedback to other agencies any consistent difficulties clients are having accessing their service
- Help clients develop their own support network
- Follow procedures and protocols so that the safety of the clients is kept central to any process
- Ensure Reducing the Risk fulfils its responsibilities in relation to safeguarding children
- Understand the legal framework relating to the protection of children, and the policy and procedures of Oxfordshire Safeguarding Children’s Board – including specific guidelines applied to the voluntary sector
- Participate in supervision and support systems for the service, and in training and professional development
- Bring casework issues and regular difficulties clients are having to the attention of the manager; contribute to efforts to improve Reducing the Risk practice and procedures and/or to work through multi agency partnerships to improve multi agency practice
- Any additional responsibilities as reasonably requested by the manager or trustees
The nature of this post will require flexibility to meet work needs as they arise. This may occassionally entail some work outside normal office hours. The post holder will be expected to adopt a flexible attitude to their duties. These may have to be varied after discussion, subject to the needs of the service and in keeping with the general profile of the post. There will also sometimes be a necessity to work effectively under pressure.
Appointment to the post will be subject to full enhanced DSB checks.
Full drivers licence with the use of a car for work
Ability to travel around the county
Schedule:
- Monday to Friday
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
The client requests no contact from agencies or media sales.
Do you want to get out there and work in a role where you will support an end to rough sleeping in Oxford?
We are looking for someone to join the St Mungo’s Street Outreach service; our dynamic street outreach team in Oxford who provide a rapid response service to people who are sleeping rough across Oxford City. The dedicated team works proactively as part of Oxfordshire’s Homeless Alliance to support people who are sleeping rough on the street with key healthcare, benefits, and accommodation support and advice.
- Working as an Outreach Worker you will work with people to assess their needs and deliver a person centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
- It’s not always an easy job, but the exciting opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping is highly rewarding.
You will work on a weekly shift rota Monday – Friday including early shifts starting from around 6am and additional shifts from 9am-5pm office hours. Some weekends, bank holidays and late shifts may also be required to ensure we are available to support people experiencing homelessness when they need us the most.
About you
We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in this rewarding role; if you are ready to get out there and support our clients, we encourage you to apply!
- If you have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services we encourage you to apply!
- If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 22 September 2025
Interview and assessments on: 1, 2 and 6 October 2025
We’re eager to learn about the real you! That’s why we kindly ask candidates to avoid using AI tools when completing their application forms. Your unique experiences, skills, and abilities are what make you stand out, and we value authentic, personal responses that accurately reflect your experiences, skills, knowledge and abilities which reflect your story and potential.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Closing date: Tuesday, 16th September 2025 at 9am
Ref: SECW-252
Do you have extensive experience and understanding of working with children, young people and/or vulnerable adults – including the crucial ability to build and maintain trusting relationships with young people and parents/carers who may have had previous negative experiences of services?
If so, St Giles has the ideal challenge for you: as a Senior Caseworker on our pioneering SOS project. Here we work with both victims and perpetrators of serious youth violence and other gang related offences, helping clients to be safe, move away from offending and take positive choices.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Your role will be to provide young person centred holistic support – including everything from helping clients to understand their own behaviour and its consequences, and promoting change, to helping clients’ families to support them and providing practical help with attending appointments, education, training and employment options, housing, benefits, debt and other aspects of day-to-day living. You’ll be part of a client focused SOS Team delivering casework services, predominantly Monday-Friday during office hours, and within Islington (although other hours and deployments may be required). You’ll also work closely with a range of partner agencies to ensure clients access the appropriate services and get the best outcomes.
Working flexibly within the community, with responsibility for one or more volunteers, you’ll be building effective and engaging relationships with young people involved in or at risk of being involved in the criminal justice system, with the aim of improving their life chances. You’ll conduct robust risk assessments and strengths-based needs assessments, with safeguarding as the priority, and ensure that all young people work towards an agreed support plan which is regularly reviewed and adapted. You’ll also build effective relationships with agencies providing services to the client group, and enable clients to engage in positive activity within the community (e.g. boxing, football, etc).
What we are looking for:
- Significant experience of working with children, young people and/or vulnerable adults and delivering interventions that have had a positive impact – preferably in a health and wellbeing context and/or on an offender led support project.
- Experience of providing support, advice and advocacy, with the ability to assess clients’ needs.
- Extensive experience of managing complex safeguarding issues with children, young people and adults who are at risk of violence or exploitation, whilst working alone.
- Understanding of the physical, social, emotional and developmental needs of children and young people, their specific needs as they transition to legal adulthood, and the issues they face, e.g. exploitation, victimisation, offending, school exclusion, unemployment, trauma.
- Extensive knowledge of the impact of context – with a clear understanding of best practice around contextual safeguarding and those experiencing harm outside the home.
- Knowledge of trauma-informed practice in the context of working with children, young people and parents/carers impacted by violence and exploitation, and of how trauma –including from their own lives – can impact on how practitioners manage cases.
- Working knowledge of child protection and safeguarding legislation/policy, with experience of providing support, advice and advocacy to staff with a safeguarding responsibility.
- Understanding of the importance of good quality case recording quality assurance principles.
- Ability to use electronic case management systems to record all aspects of the role, including action plans, outcomes and session data on a day-to-day basis.
- Recognition of the importance of resilience in coping with the emotional demands of the role and demonstrable experience of managing your own wellbeing.
- Relevant qualification to a good standard or equivalent experience – ideally with relevant accredited training such as safeguarding, counselling or mental health first aid.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 16th September 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Title: Monitoring, Evaluation and Learning Advisor (Qualitative Evidence)
Salary: £41,000 to £56,000 per annum
Location: UK remote - with occasional travel to Haywards Heath, when required
Contract: 24-month Fixed-Term Contract
Hours: This is a full-time 35 hours per week
Responsibilities
About the role
We are seeking an experienced Monitoring, Evaluation and Learning Advisor to provide sound technical advice and guidance to ensure high quality qualitative outcome measurement tools and approaches in line with our increasing portfolio in disability and social inclusion in order to continuously improve Sightsavers’ evidence base.
As the MEL Advisor you will lead qualitative project baseline and endline data collection, coordination, reporting and learning to improve the quality of our programmes and Sightsavers impact. You will maintain and further develop Sightsavers’ qualitative outcome monitoring approach across our thematic areas and ensure high quality data collection, analysis and reporting.
Sightsavers has developed and introduced a MEL framework to measure the organisation’s strategic progress - Learning Accountability and Monitoring Progress (LAMP). The post holder will support its processes and make a significant contribution to understanding progress using qualitative evidence.
Responsibilities include:
Developing and strengthening practices
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Lead on the strengthening and design of innovative and participatory monitoring and evaluation methodologies and tools to assess outcomes and impact of programmes; support the integration of successful approaches in routine MEL practice.
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Lead on the piloting, implementation and revision of Sightsavers MEL approaches in existing and new projects including strong links with LAMP; support MEL team members to implement appropriate tools.
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Contribute to Country Office, Regional and Global capacity building plans and provide MEL-focused training and facilitation.
Technical Support and guidance
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Strengthen the use of Theories of Change (ToC) within projects through participating in their development and ensuring clear relationships between ToC and baselines and endlines.
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Provide technical support to logframe development during the project design process ensuring strong links with LAMP, particularly for social inclusion and inclusive education projects.
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Contribute to project MEL planning by ensuring continuity between baseline and endline data collection tools, and annual monitoring tools.
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Ensure the accurate design of evidence gathering elements, including clear and robust rationale, budgets and resourcing.
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Maintain open lines of communication among internal stakeholders about project progress and escalate risk when needed. A key focus is to assist institutional funding and senior management with communications on project progress and challenges.
Evidence generation and learning
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Lead Country and Global teams to conduct evidence generation activities to support strategic direction including, project baseline, annual and endline data collection, reporting and learning at project and portfolio (strategy) level
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Analyse, consolidate and disseminate indicator baseline and endline data, provide technical support to donor reporting when necessary
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Support the integration of needs and opinions expressed by people and communities we serve
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Collaborate with MEL team members to analyse performance data, write reports and provide recommendations
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Ensure that learning from project baselines contributes to project design, implementation and improvements in MEL practice
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Support the design, delivery and dissemination of learning, particularly around inclusion, within and between relevant thematic areas
The post holder is expected to travel up to eight weeks a year locally and internationally. The role offers flexible working from home and the office to be agreed upon with the line manager.
Skills and Experience
As the successful candidate you will possess a degree in a relevant field or subject (international development, public health, social sciences), or equivalent learning and experience. You will have a background in the comprehensive design and delivery of outcome focussed qualitative approaches/techniques including participatory MEL, tool development, data collection, analysis and reporting, and have experience of analysing rich qualitative data from multiple sources including the use of appropriate analysis methods and data analysis software tools.
Further required knowledge, skills and experience include:
Essential
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Experience in monitoring, evaluation and learning gained within the international development sector in programme countries.
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Excellent technical skills in monitoring, evaluation and learning: developing and using theories of change, designing MEL plans, designing logframes, managing oversight processes, sharing evidence and communicating learning, data quality assessment.
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Experience producing analytical reports and communication materials of good quality for a wide range of audiences, particularly using qualitative data.
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Excellent self-management and initiative with proven ability to independently manage large, complex pieces of work with multiple stakeholders in a high-pressure environment working to competing deadlines.
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Ability to build and manage strong, effective working relationships with internal and external audiences on complex international development projects (working with multiple countries and continents)
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Ability to balance attention to detail with understanding the big picture.
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Sound knowledge of Microsoft Office products and relevant use of artificial intelligence (AI) software
Desirable
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Fluency in other Sightsavers’ languages e.g. French, Portuguese, Bengali, Kiswahili.
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Experience in MEL for social inclusion and/or education programmes and inclusive data skills. Disability data skills are an asset.
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Skilled in efficient working practices within a geographically disbursed team.
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Experience of planning, monitoring and evaluating flexible adaptive programmes.
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Understanding of operational research methodologies and approaches
This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Next steps
To apply for this exciting new opportunity, please submit your CV via our recruitment portal. We are particularly interested in learning of your motivations for applying.
Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW).
Closing date: 21 September 2025
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Finance Administrator to support the administration of day-to-day operations of the Finance Team.
The Role:
• This role is key to ensure detailed record keeping is maintained.
• You’ll process expenses including foreign, staff and BACS in accordance with the policy.
• You’ll manage helpdesk tickets.
• You’ll process daily purchase invoices and bank statements.
• You’ll identify, develop and build effective relationships with a range of stakeholders.
• You’ll reconcile aged debtors/creditors reports and open items.
• This role is a 12 Month fixed term contract.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
• Worked within a finance function.
• Experience using Microsoft Office including Excel and Word.
• Knowledge of best practice and GDPR in relation to finance.
• Strong communication skills with the ability to communicate and collaborate across teams.
• Experience working within digital accounts systems.
• Knowledge of Unit 4.
• Strong time management skills with the ability to mange your own time and prioritise your work accordingly.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams 6th October 2025.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The East End Community Foundation (EECF)
EECF supports communities through our charitable activities of grants and programmes. In 2024/25 these totalled over £1.6m and we intend to increase our grant making year on year to provide greater and longer-term support so we can continue to make a difference to the lives of local people by supporting vital community-based projects with grant funding. We are looking for a committed individual with knowledge of the local area to join the Grants and Programmes Team. Working as part of our small and busy team you will ensure that EECF delivers an accessible and credible grants service by providing advice, guidance and support to potential grant applicants, assessing applications for funding, and monitoring and evaluating the impact of our grant making.
About You
This is a great opportunity for someone with experience of grant making or applying for funding, and of working in and for the charitable sector, and/or starting out in a career in grant making. We need someone who is a confident communicator and team player. You should be highly efficient with the ability to work across multiple strands to strict deadlines, demonstrate strong organisational skills and build positive relationships with local community organisations.
The Role
Position: Grants Officer
Responsible to: Head of Grants and Programmes
Hours: 35 hours per week (full-time)
Annual Leave: 23 days (increasing incrementally to 30), plus public holidays
Key Responsibilities:
· Assist the team in developing, managing, delivering and promoting EECF’s grants programmes.
· Provide information, advice and guidance to grant applicants
· Complete the assessment of grant applications including making phone calls/visits, and completing due diligence checks
· Manage a caseload of grantees including building relationships with grantees, liaising and agreeing outcomes for funded projects, preparing and issuing grant contracts, working with groups through the delivery of their projects to final reporting
· Ensure all information including grant applications are accurately recorded in a timely fashion on the database system Salesforce
· Conduct regular outreach and participate in networking events and awareness raising sessions aimed at potential grant applicants or recipients
· Review end of grant reports and collate information to provide annual reports on grant programmes
· Contribute to the maintenance and development of grant making systems, policies and procedures including guidance notes, application forms and reporting structures
· Keep abreast of good practice in grant making and new initiatives being implemented by other local grant makers and community foundations
· Undertake such other tasks as may be required to meet the needs of the post as they arise and to ensure the smooth running of EECF’s grant making programmes and charitable activities
Person Specification:
Essential Experience/Skills
· Knowledge and/or experience of delivering a grant making programme or of fundraising
· Understanding of the voluntary sector and community needs in the East End of London
· Excellent attention to detail with the ability to work accurately to strict deadlines
· Able to manage, prioritise and organise your own workload
· Strong written and oral communication
· Strong IT and administrative skills
· Able to work independently and as part of a small team
Desirable Experience/Skills (not required but would be beneficial)
· Knowledge of CRM systems
· Budget management experience
· Participatory grant-making
· Experience of public speaking
Personal Qualities
· Flexible and adaptable with good interpersonal skills and a ‘can-do’ approach
· Self-motivated and able to work on own initiative
· Dependable and reliable with the ability to be productive under time pressure
· Positive, resilient and supportive
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis.
To apply, please submit your CV along with a covering letter (no more than two sides of A4) setting out your suitability for the post.
This is a fantastic opportunity for a passionate Health and Safety Advisor to join a well-established Health and Safety Team with a varied health and safety portfolio based from our Head Office at Stockport with travel across the country. You will work with many different teams across Creative Support to help services undertake work activities in a safe way. You will provide advice, support services and go out to our services around the UK. You will be expected to work closely with colleagues to support Creative Support’s health and safety and risk management policies, procedures and systems. The main focus of your role will be to:
- Conduct planned health and safety inspections and audits
- Carry out responsive inspections and safety reviews
- Undertake specific risk assessments and devise risk management plans
- Produce written inspection and other reports on a timely basis
- Contribute to health and safety related training
- Provide practical and professional health and safety advice and assistance to staff.
You will need the following qualities and skills:
- You enjoy helping people and solving problems
- You have excellent attention to detail
- You have some knowledge of social care or property services.
- You are confident using Microsoft Word, Excel and databases.
- You display a professional and confident approach in dealing with people.
- Good written communication skills
- You will need to flexible and adaptable.
- You're happy with travelling to different locations and complete on-site inspections and visits
- Experience of working within a health and safety role or compliance role would be an advantage.
This role offers the chance to work within a rewarding environment and have the responsibility of supporting and managing the Health and Safety function while making improvements to process, practices and procedures. This role will require you to spend time away from the office in services during the week. The general working pattern will be Monday to Friday with very occasional travel on the weekend. The working pattern and hours are flexible due to the nature of the role however you must be prepared to travel and work form the office. This role is also open to candidates who would like to job share. We will support employees to complete the NEBOSH Award if not already achieved
Other benefits include:
- Comprehensive induction,
- Ongoing fully funded professional training to develop your career.
- Friendly, open, flexible work culture,
- Mileage allowance or travel and hotel expenses reimbursed,
- 33 days annual leave per year, inclusive of bank holidays
- Company sick pay scheme,
- Electronic ICT equipment provided,
- Free Life Insurance Scheme,
- Weekly management support from the Health and Safety Manager,
- Full Corporate Support from an established Not for Profit Provider,
- Exclusive online retail discounts scheme,
- Free Employee Assistance service,
Permanent contract/ Full-time up to 37.5 hours or Part time minimum of 22.5 hours per week
Please check the attached job description for full details.
About Creative Support
Creative Support is a dynamic, charitable organisation providing support to individuals with a wide range of care and support needs across England. We are also a Registered Provider of Social Housing with over 1,000 tenants with support needs in properties that we own or manage. We are regulated by the CQC and HCA and must demonstrate high standards of health and safety compliance. As a large employer of over 5,000 staff we seek to promote high standards of safety awareness and good practice.
Vacancy Reference Number: 84112
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Position: Social and Digital Media Creator
Type: Full-time (35 hours a week), Fixed Term contract until 15th September 2026
Location: Office-based in London with flexibility to work remotely
Salary: £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Please note this is a part-time or fixed term contract until 15th September 2026.
We’re looking for a Social and Digital Media Creator to join our dynamic social media team!
You'll be a digital native, committed to delivering engaging, accessible and inclusive content to our audience of over 190,000 followers.
Day-to-day, you’ll plan and deliver social and paid media strategies to drive flagship marketing campaigns and daily channel activity. You’ll use insights to increase engagement, raise awareness, attract and retain supporters, and drive conversions against KPIs.
Leading social content production, you’ll be confident in creating videos and graphics. You’ll proactively drive our UGC (user generated content) media, building strong relationships with external community voices to co-produce community-focused videos.
The role also involves planning, writing, building, and sending emails to key audiences using our DotDigital email service provider.
You’ll collaborate with colleagues across the Society to help deliver an ambitious programme of digital campaigns.
If you’re looking for a creative role where you can make a real difference, apply today!
More information about our job opportunities and how to apply can be found on our MS Society website.
Closing date for applications: 9:00 on Wednesday 17th September 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: RVPL-251
Closing date: Monday, 22nd September 2025 at 9.00 am
Are you a proactive, collaborative and empathetic individual with experience of managing reception or front-of-house responsibilities? Do you have a proven record of recruiting, training, or managing volunteers and supporting people with barriers to employment?
If so, join St Giles as a Reception and Volunteer Pathway Lead (internal job title) where, as part of the Central Services or Service Delivery team, you will lead both front of house reception services and a structured volunteer employment pathway.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As Reception and Volunteer Pathway Lead, you will act as the first point of contact for visitors, ensuring a welcoming and professional environment, and also manage incoming calls, emails, and correspondence and maintain a tidy and accessible reception area. You will also design and deliver a volunteer pathway programme for individuals returning to employment, which will include recruiting and onboarding volunteers with a focus on those who have been out of work and collaborating with internal departments to identify placement opportunities and role specifications.
We will also rely on you to provide induction and training support for volunteers and to offer ongoing supervision, coaching, and check-ins throughout placements. Monitoring and evaluating volunteer progression with clear pathways to employment and maintaining accurate volunteer records, ensuring safeguarding and compliance standards are both key duties, as is supporting departmental teams in coordinating volunteer schedules and placement logistics.
What we are looking for
• Relevant experience in administration, HR, or volunteer management
• An understanding of barriers to employment and trauma-informed support
• Sound knowledge of GDPR and data protection and of safeguarding practice
• An understanding of of EDI and creating an inclusive work culture
• Excellent interpersonal, IT and communication skills, verbal and written
• A professional, collaborative and flexible approach to your work.
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
DARE is the lead organisation in Darwen working with asylum seekers and refugees. We provide assistance across a wide range of issues, including helping asylum seekers through the complexities of the asylum system. We address issues of destitution and assist asylum seekers and newly recognised refugees to access key services including housing, welfare benefits, health, education and employment. Our team works with relevant agencies including the Home Office, refugee organisations, local authorities, legal service providers, housing agencies, health providers, Job Centre Plus and other mainstream service providers. DARE in partnership with ARC in Blackburn, also runs an English Club (volunteer run community English classes) two mornings a week and a weekly social drop-in.
The client requests no contact from agencies or media sales.
Do you have lived personal experience of the Criminal Justice System, possibly involving gangs or knife crime, or another relevant cultural competency? Have you got what it takes to provide life changing advice and guidance and/or mentoring to children and young people?
If so, St Giles Trust is looking for a Caseworker to play a key role in our award-winning SOS+ project. SOS+ educates children and young people around the risks and signs of exploitation, serious violence and gangs, through group facilitated sessions and tailored one-to-one intervention sessions in schools and other community settings. It also takes an evidence-based approach which educates professionals and parents, as well as children and young people between the ages of 10-25 years.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
A key member of the St Giles Yorkshire team, as well as our Central SOS+ team, you’ll be responsible for developing and delivering 1-2-1 educational sessions to children and young people on topics such as grooming, weapons awareness, the reality of prison, gangs, county lines and child sexual exploitation. You’ll also need to work closely with partner agencies and attend multi-agency meetings and support the design and development of new sessions and materials. All the while, you’ll be supported by a Peer Advisor with lived experience of adverse experiences linked to exploitation, county lines or prison.
What we are looking for
- Experience of engaging with challenging children and young people, e.g., those with complex needs, who are reluctant to discuss their needs or who are angry and confused
- A track record gained working with socially excluded children, young people and adults, including delivering/facilitating sessions to groups – especially socially excluded children and young people in schools or similar settings
- Knowledge of gangs, knife crime and patterns of offending in West Yorkshire or a similar area, plus a proven ability to negotiate and network with partner agencies to establish links to further the aims of a project
- An Education and Training and/or Mentoring Level 3 qualification, or similar, or a willingness to work towards this
- A flexible and collaborative approach, a positive attitude, emotional resilience, confidence when speaking in front of a group and a flair for planning sessions using a variety of resources
Please note this role requires Enhanced Adult and Children with Child Barred DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 18th of September 2025 at 11pm.
Interview Date: 3rd of October 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Senior External Affairs & SRH APPG Manager
The Faculty of Sexual and Reproductive Healthcare. Salary: £41,000 per annum
The Faculty of Sexual and Reproductive Healthcare (FSRH) believes that access to quality sexual and reproductive healthcare is a fundamental right. This is why we are working together with our 14,000 members and partners to shape better sexual and reproductive health for all.
FSRH is the leader in the field of sexual and reproductive healthcare, and we are the voice for healthcare professionals working at the frontline of Sexual and Reproductive Healthcare (SRH) in a range of settings in the community and primary care. Our members include SRH specialists, GPs, nurses, midwives and pharmacists. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the lifecourse for all.
FSRH’s External Affairs Team influences policy and practice through evidence-based advocacy as well as raising awareness of SRH rights among the public. We aim to develop policy, build partnerships to enhance influencing ability, and provide external communications inclusive of media relations in order to promote the goals set out in FSRH’s Hatfield Vision and Organisational Strategy, through the promotion of the highest standards in the field of SRH.
The All-Party Parliamentary Group on Sexual and Reproductive Health in the UK (APPG SRH) promotes awareness and understanding in Parliament of a range of issues relating to sexual and reproductive health across the life course (from menstruation to menopause and beyond). Backed by a passionate cohort of Parliamentarians and other stakeholders, the APPG is Co-Chaired by Dr Rupa Huq MP and Baroness Barker, supported by passionate Vice Chairs, Baroness Sugg and Maya Ellis MP.
About the role
This role plays an integral part in helping manage and develop the outputs of the External Affairs team, while advising on FSRH strategic issues. As the Senior Manager and Deputy to the Director in the team, you will manage the team’s External Affairs Officer, and drive delivery of the ambitions contained in FSRH’s Hatfield Vision. As Manager to the All Party Parliamentary Group on Sexual & Reproductive Healthcare you will work directly with leading Parliamentarians and partners to manage and deliver the APPG’s annual programme of work and meetings.
We are looking for an enthusiastic individual with an interest in healthcare policy and a passion for improving society. A background in policy, public affairs, campaigning, as well as proven project management and events experience is highly desirable. Excellent writing skills are essential, as is a broad understanding of communications techniques to engage policy makers around the issues that clinicians and the public alike face.
FSRH offers a flexible working pattern, including hybrid working, with the option of working in the offices of the Royal College of Obstetricians and Gynaecologists in London Bridge, where FSRH is situated. FSRH also offers a package that includes a first-class pension scheme and generous annual leave.
The closing date for applications is Sunday 14th September with interviews likely to take place w/c 22 September 2025
We will offer you:
We offer a range of benefits at FSRH to support staff wellbeing, including:
25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave
- Flexible working culture
- Volunteering Day
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Training and development
To Apply
Please apply at the following link: Senior External Affairs & SRH APPG Manager job - Faculty of Sexual and Reproductive Healthcare Head Office - FSRH - Faculty of Sexual and Reproductive Healthcare
Deadline for applications is Sunday 14th September 2025
Interviews are likely to take place w/c 22nd September 2025
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare.




The client requests no contact from agencies or media sales.
Location: HMP Moorland and HMP Lindholme
Job Type: Part time, 18.75 hours, Monday to Friday
Contract Type: Contract
Contract end date: 31-08-2029
Salary: £25,725 per annum, £12,862.50 per annum actual earnings.
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance
Are you passionate about supporting families affected by imprisonment?
Pact (the Prison Advice & Care Trust) is a pioneering national charity that supports individuals in custody, those with criminal convictions in the community, and their families. We are currently seeking a passionate and dedicated Development Officer to join our Families Together Project in South Yorkshire.
About the role
The Development Officer will be responsible for delivering Family Forums within HMP Lindholme and HMP Moorland, supporting the Development Manager with Professionals Forums and training, and engaging with families and partner agencies in the community. This role plays a vital part in improving the lives of people impacted by imprisonment by fostering engagement and collaboration.
Key Responsibilities
• Organise and deliver monthly Family Forums within each prison.
• Engage families and ensure their voices are heard.
• Monitor and track progress from Family Forums.
• Build relationships with prison departments and community agencies.
• Support logistics for Professionals Forums and other events.
• Recruit and manage volunteers with a person-centred approach.
Person Specification
We are looking for someone with excellent communication and organisational skills, a commitment to equity and inclusion, and the ability to work effectively in a team. Experience in working with families affected by imprisonment and knowledge of safeguarding and data protection policies are desirable.
How to Apply
If you are passionate about making a difference and meet the criteria above, we would love to hear from you. Please submit your application detailing your suitability for the role.
Additional Requirements
This role is subject to prison vetting, DBS checks, and a 6- monthly probationary period. Flexibility to travel across South Yorkshire and occasionally nationality is required.
Visit Pact’s Website for more information about the charity.
Closing date – September 26th
Interviews – Week commencing 13th October.
Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery.
As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.
You may also have experience in the following: Family Forums, Family Engagement Officer, Family Engagement Worker, Charity, Community Development, Support Worker, Volunteer, Volunteering, Third Sector, Family Support, Social Worker, Charities, Support Work, Social Services etc.
REF-223 650
Nightstop Support Worker & Volunteer Coordinator
Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join a dynamic team as a Nightstop Support Worker & Volunteer Coordinator, where you will play a vital role in supporting and empowering individuals on their journey towards independence.
Position: Nightstop Support Worker & Volunteer Coordinator
Salary: £13,818 (£27,636 FTE) including London Weighting Plus Pension and Other Benefits
Location: London SE1
Hours: Part-time, 18.75 hours
Closing Date: Sunday 21 September 2025
About the Role:
The Nightstop Coordinator role is busy and varied role, it involves working with young people from when they approach the service to when they find longer term accommodation. You will be responsible for being the first point of contact for all young people, assessing each young person’s needs and risks, finding short and long term housing options, organising the logistics of each Nightstop placement and making sure that each Nightstop placement is safe.
You will also lead on the promotion of the service with the aim of recruiting new Nightstop volunteers. The role will be based in the London office and cover referrals from young people in London.
Key Responsibilities:
· Provide a welcoming and supportive service to young people at risk of homelessness
· Conduct needs and risk assessments and arrange Nightstop placements
· Support guests and volunteers through a 24-hour on-call service when required
· Recruit, onboard and engage new volunteer hosts
· Promote the service at events and meetings, building strong relationships with partners
· Maintain accurate records and support reporting processes
· Ensure safeguarding and health and safety requirements are met at all times
About You:
We are looking for someone who is committed to supporting young people and has the skills to work calmly and effectively under pressure. You will bring:
· Experience of working with vulnerable people or people experiencing homelessness
· Understanding of housing and homelessness legislation and safeguarding procedures
· Strong organisational and problem-solving abilities
· Excellent communication and customer service skills
· Confidence in working collaboratively with a range of partners and stakeholders
· Flexibility to take part in an on-call rota and occasional evening or weekend work
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation:
The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change.
Other Roles You May Have Experience Of Could Include: Progression Coach, Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People’s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, Volunteer Manager, Volunteer Coordinator, etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Involvement Worker (Band 4)
37.5 hours per week
Fixed Term – 12 months
Springfield University Hospital
Salary range : £33,094 - £36,195 Pro rota per annum inclusive of Inner London HCAs
Closing date 09/09/2025
1. Job overview:
We are recruiting a Peer Involvement Worker to join the Involvement Team and become part of a vibrant and ambitious Lived Experience Workforce. It is essential that applicants have personal lived experience of mental and emotional distress, and personal experience of accessing secondary care mental health services, or experience of caring for, or supporting someone who has. Please note that experience of working in mental health related services alone will not meet this criterion.
The Peer Involvement Worker will work primarily within the coproduction and involvement workstream, supporting the Trust to develop meaningful and impactful coproduction and involvement opportunities for people with lived experience of Trust services, their carers, family, and friends.
Through joining the Lived Experience Network, people with lived experience of Trust services are offered the opportunity to use their lived experience within activities that support the development and improvement of services. We refer to ‘service users and carers’ as Lived Experience Members, and people with lived experience of Trust services.
Involvement & Coproduction opportunities include involvement in recruitment and selection; lived experience networks and forums; sharing lived experience in staff training; co-delivering training; inspections of services; developing information; lived experience involvement in project and focus groups, committees, and governance meetings; reviewing and developing policies, procedures, and ways of working; service design, redesign, and transformation.
Career Progression pathways and development opportunities:
We are committed to getting the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. Within the Involvement Team we offer a career pathway for a variety of lived experience roles from band 3 up to band 8a.
2. Main duties of the role:
You will use your lived experience, peer support values and principles to support people with lived experience of Trust services to join the Lived Experience Network. The post holder will build connections with Lived Experience Members, gaining an understanding of their lived experience of services, their interests and what they would like to gain from taking part. You will use this knowledge to support members to become involved in activities that align with their lived experience, and to assist the Involvement Administrative Coordinator in reviewing expressions of interests and selecting members for opportunities.
The Peer Involvement Worker role involves supporting members in their involvement through 1 to 1 check-ins, training, group sessions, and by offering support before, during and after involvement activities. You will play a role in supporting the development and delivery of the Lived Experience Member Training & Support Framework.
The post holder will contact and visit teams and people in services to recruit new members and to develop staff awareness of involvement and coproduction. You will offer support to staff to plan, advertise, and run involvement activities with the aim of developing meaningful and impactful involvement.
Flexible working:
We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance.
3. About us:
The Involvement Team oversees four priority areas of lived experience involvement across the Trust that support the creation of opportunities for people with lived experience to share their perspectives to shape how services are developed, delivered, and improved. The Involvement Team workstreams are:
1. Involvement & Coproduction
2. Carer Initiatives, including Triangle of Care
3. Volunteer Workforce
4. Peer Support & Lived Experience Workforce
Collectively the team work to achieve the objectives set out in the Coproduction, Involvement, Service User and Carer Experience - A unified approach 2022-2025.
The Involvement Team office is based in Elizabeth Newton Building at Springfield Hospital.
We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
About our locations:
Springfield University Hospital, Tooting
Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are now opening. Springfield is close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.
Job description:
JOB SUMMARY
1. To work alongside the Involvement Project Lead, the Involvement Administrative Coordinator, two Peer Involvement Coordinators, and the wider Involvement Team.
2. Use peer support values and principles within the context of supporting people to take part in involvement and coproduction activities.
3. Support people with lived experience of trust services through the registration process to enable them to join the Lived Experience Network.
4. Build connections with Lived Experience Members, gaining an understanding of their lived experience of services, their interests and what they may want to gain from taking part actively. Using this knowledge to support them to become involved in involvement and coproduction activities.
5. Support members in their involvement through 1 to 1 check-ins, group facilitation, and by offering support before, during and after involvement activities.
6. Through the wisdom of their own lived experience, and a respect for the diversity of perspectives and experiences, the postholder will challenge stigma and inspire hope and a belief that recovery is possible.
7. Support with the management of the central point of contact for the Involvement Team via the team shared inbox, telephone number and office drop-in (Monday to Friday 9am to 5pm).
8. Provide efficient and professional face to face, telephone and virtual contact and support functions for trust service users, carers, and staff.
9. Offer support to respond to staff and member enquiries; requests to promote involvement opportunities to the Lived Experience Network; selecting members for opportunities and responding to new joiner interest.
10. Offer support to staff to plan, advertise, and run involvement activities with the aim of developing meaningful / impactful involvement.
11. Maintain appropriate records and support the collation of data to demonstrate the team’s outputs and impact.
KEY RESULT AREAS
SERVICE IMPROVEMENT
1. Support the development and delivery of the Lived Experience Member Training & Support Framework.
2. Contact and visit teams and people in services to recruit new members and to develop staff awareness of involvement and coproduction.
3. Work in a way that promotes diversity, equity, and inclusion, demonstrating an awareness of the impact of intersectionality, to expand the diversity of people taking part in involvement and coproduction activities.
4. Lead specific projects and involvement initiatives taking full responsibility for all aspects of the organisation, planning, and delivery of that opportunity, complimenting the role of the Involvement Administrative Coordinator, and staff supporting the activity.
5. Support staff and the trust to create opportunities that ensure that the organisation listens to people who have first-hand experience of accessing its services; of what they need, what works well, what doesn’t.
6. Support staff and the trust to seek, reflect on and be responsive to the perspectives, experiences and needs of people, to enable the organisation to improve, develop and deliver safe, high quality patient care.
7. Enable each of the Trust’s service lines to have a dedicated resource to support involving service users and carers in their governance, service design and redesign, and other involvement activities.
8. To promote shared decision making and support service users and / or carers to be empowered to make choices.
9. Where relevant and appropriate, to support service users and carers in accessing services and activities in their communities to promote community relationships, socially valued roles and support the navigation of barriers to social inclusion.
10. To identify and maintain positive links with community and partnership agencies, as appropriate.