Advice manager jobs in pontypool, torfaen

We're recruiting for a new role for someone to lead on People and Culture at Involve.

Involve has grown in terms of both its turnover and staffing headcount in recent years. In 2024, we marked our 20th anniversary and the need for this new role reflects the growth and maturity of the organisation as we build the infrastructure to support the larger, more established organisation of around 30 people.

The People and Culture lead will report to the Director of Finance and Support Services and be responsible for developing our HR policy and practice taking a holistic approach and embedding our values into HR policy, leading consultation with our union on policy development. They will work closely with the management team to support the development and implementation of strategies to foster a positive organisational culture and provide HR generalist support to our team.

The People and Culture lead will be a CIPD qualified HR professional with strong HR generalist experience allied with a participatory approach that supports us in developing an inclusive environment in which everyone is supported to grow, develop and contribute to achieving our mission. 

We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team.

About the role

We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.

This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.

As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.

This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.

We’re looking for someone who:

• Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
• Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
• Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
• Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
• Embodies our values and behaviours

Ready to make a difference?

Join Mind Retail. Join the fight for mental health.

Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Head of Operations, you’ll receive:

• A competitive salary of £59,753 per year
• A company car
• A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
• 25 days’ paid holiday per year, plus bank holidays
• Development workshops & courses, to help build your career
• Comprehensive, personalised induction programmes, tailored to your role when you join us
• A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
• Family friendly policies & enhanced pay
• A competitive pension scheme & life assurance, available to all our employees
• 25% staff discount in all Mind shops
• Access to exclusive discounts at over 160 retailers through our employee savings app
• Employee Assistance Programme
• Cycle to Work Scheme
• Interest free season ticket loan

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.

Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. 

More details

For more information and a full person specification, please review the job description.

About Respect  

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 23 years in what was then a fledgling sector and recently have seen significant and rapid growth.     

Respect supports frontline organisations across the UK, so that together we can end domestic abuse.  Our work is wide ranging: we offer accreditation of specialist services; we provide training for individuals and organisations working in the sector; we work in partnership with others to innovate and develop practice;  we provide two helplines to enable service users to get the help and advice they need; we lobby influencers to improve policy and practice; we support up-to-date research undertaken by specialists in the field; and we fundraise to ensure important work continues to happen. 

Respect has seen rapid growth over the last few years, and we now have 60+ staff running a range of projects and core activities and have ambitious plans for further growth and influence. 

Our vision   

We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.    

Our mission   

We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse.  With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards.  We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem.  We will not stop, until domestic abuse stops.    

Our Focus   

Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, will remain our key priority.  Our work with male victims will continue as an important, distinct, project.    

Our Values   

• Pioneering - We explore innovative ideas and develop new approaches with curiosity and rigour.   
   

• Collaborative - We work in partnership with our members, partners and allies to bring about individual, societal and systems change.   
   

• Accountable- We listen to survivors and centre their needs in our work.  We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours.   
   

• Respectful - We live up to our name.  We are committed to equity, diversity and inclusion in all that we do.  We are honest, compassionate and boldly challenge injustice.    

Make a Change 

Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.

Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators.  The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.

Purpose of the role: 

The Senior Communications and Policy Officer will work with the Make a Change team at Respect to advance the development of communication and policy activities for the Make a Change model in project sites and nationally to encourage uptake in new areas. They will also work with Respect’s Communications and Influence leads to ensure alignment with the organisation's broader messaging and advocacy efforts, maximising the impact of Make a Change initiatives. The postholder will lead on developing and implementing communication strategies and plans in partnership with our delivery partners across the sites.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups: 

• Black and minoritised people 

• Disabled people 

We always welcome and support applications from those who have personal experience of domestic abuse. 

Please follow the link to find out more. 

The North West England Methodist District (NWED) is seeking to appoint a District Property Secretary. The role is home-based, with travel throughout the District. They will be the first point of contact on all matters relating to property and will work in collaboration with the churches and circuits within the District, providing oversight of the properties owned by the District. The post holder will give support and assistance to a range of stakeholders on property-related matters, in the context of Methodist Church governance.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team on a part time basis (17.5 hrs per week, covering a minimum of three days per week)

​​As a key part of our fundraising efforts, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year.​

​Key Responsibilities:​​

• ​
  • Generate income across a range of community fundraising initiatives and events ​
  • Steward supporters to help drive the charity’s fundraising activities and growth 
  • ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
  • Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements:​​

• ​
  • At least one year of fundraising experience, with a proven track record in income generation​
  • ​Strong experience in supporter stewardship​
  • ​Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
  • Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure ​

This is a fantastic opportunity to make a tangible impact and help us to grow our supporter base across Suffolk and Norfolk. ​

​If you’re looking for a rewarding challenge, we would love to hear from you!

​​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team and increase our supporter base across Essex & London. ​

As a key part of our fundraising efforts in a high-performing region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year.​

​Key Responsibilities:​​

• ​
  • Generate income across a range of community fundraising initiatives and events 
  • ​​Steward supporters to help drive the charity’s fundraising activities and growth ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
  • Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

Requirements:​​

• ​
  • At least one year of fundraising experience, with a proven track record in income generation ​Strong experience in supporter stewardship
  • ​Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
  • Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure ​

​If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We're looking for someone with a passion for and knowledge about migrants’ rights. You will be joining our small and friendly public legal education team to lead our work empowering migrant communities with the knowledge and skills that they need to secure access to justice.

You will be working with a team of information experts, educators and volunteer lawyers.

Role: Head of Migrants Rights Programme

Reports to: Head of Education and Training

Salary: £23,499 pa for 21 hours per week  (FTE £39,165, inclusive of London Allowance)

• Pay increases are agreed annually in line with NJC negotiations and usually take effect from 1 September each year

Hours: 21 hours per week

Location: Remote.

• In-person staff meetings occur every quarter and regular in-person events are to be attended as required. Locations vary, prior notice is always provided and travel will be reimbursed

Contract: Two-year fixed-term contract with potential extension

Benefits:

• Flexible working around our core hours of 10:00 - 16:00 Mon- Thur
• 3% pension contribution after 3 months
• 20.5 days annual leave (inclusive of public holidays)
• Access to staff training and development
• Enhanced sick pay
• Enhanced parental leave policies are under development
• Extended Christmas shutdown (typically gifted by the Trustees; not part of your annual leave allowance but not contractually guaranteed)

We particularly welcome applications from people from Black, Asian and other minoritised backgrounds, those with lived experience of the issues we work on, and individuals from communities experiencing economic injustice.

For more information and how to apply please download our recruitment pack.

Location: Remote in Europe

Salary: Depending on experience (including unpaid and other experiences) and capacity to take on responsibility, the salary range is:

• £73,135 - £79,230 for the United Kingdom

• €60,150 - €76,263 for France

• €83,439 - €89,399 for Netherlands

If the successful candidate is outside of the UK, France, or NL, the salary and benefits will be adjusted based on local market equivalencies.

About Us

The Sunrise Project is a global network of independent organizations united by a common mission: scaling social movements to drive the global transition beyond fossil fuels. We've developed a unique model that combines strategic grant-making with campaigning, supporting interconnected organizations to create powerful change aligned with our mission.

The Sunrise Project Inc. is a proud member of The Sunrise Project network. Our organizational culture is dynamic and adaptable. We're committed to supporting our team members to thrive as we tackle the urgent challenge of climate change. We believe that a diversity of experiences and perspectives strengthens our strategies, teams, and movements.

The Sunrise Project Inc. takes the broadest possible view of diversity and encourages First Nations people, people of colour, people living outside of cities, people living with disabilities, neurodiverse, and LGBTQIA+ people to apply. We are continually working on becoming a better workplace for everyone. Find out more here.

About the Program

The Europe Regional Finance program has evolved out of our Financial Regulation and Policy Program that began in 2019 with a narrow focus on European central banks. Since then, we've expanded to shape financial regulation and policy globally to accelerate clean energy and create lasting systemic change in how public finance addresses climate challenges. Now the Europe Regional Finance program will focus on EU Policy and Finance and UK Policy and Finance. 

About The Role

The purpose of this role is to contribute to achieving the objectives in the EU Financial Policy and Regulation project, specifically the work on public finance, fiscal policy and industrial strategy. Together with partners and allies, this role will help stop the political polarisation of net zero and contribute to building the broader case for public investment by establishing and propagating a narrative linking the opportunities of the clean energy transition with improving conditions for households and communities. This role sees the big picture and can translate it into actionable plans for maximum impact.

We support networks of organisations to work together to achieve outcomes that would not be possible by individual organisations acting alone. We expect all roles at Sunrise to actively support the capacity building of these networks and partner organisations. 

About You

You have experience working on public finance, fiscal policy, or industrial strategy. You understand what it takes to hold the big picture, and translate complicated campaign strategies into actionable steps. You enjoy digging into the policy details, but are able to focus on the key ways to move the campaign forward for maximum impact. You’re able to work with diverse networks of organisations from trade unions to business leaders. You have a strong understanding of the political context which dictates our work and what's possible, but also innovative in thinking through solutions and opportunities to do things differently. You have experience working in Europe. You’re flexible and willing to change course when needed and respond to opportunities, but are able to keep the systemic change we want to achieve in mind. 

Key Responsibilities

• Leads on the development and implementation of high-impact campaign strategies and tactics to achieve our programmatic goals, objectives, and key results, in accordance with our values and JEDI commitments. 

• Sources, builds, and maintains strategic relationships with key partners, facilitating collaborative efforts to co-develop and implement strategies.

• In collaboration with the research team, identifies and develops a plan to fulfill complex research and analysis to inform the development of effective campaign strategies and plans.

• Provides strategic advice to partners and community groups to enhance the strategic impact of their campaigns.

• Ensures alignment between global public finance work and associated projects across the wider Global Finance Program.

• Fosters the development and growth of a well-informed, effective, and powerful network and individuals dedicated to our cause, and contributes to the broader movement's progress.

• Designs and evaluates grant proposals and strategies in collaboration with partners, manages grants and oversees a portfolio of grantees ensuring the delivery of high-impact initiatives to support the movement's impact.

• Drives and facilitates inclusive and transparent strategic decision-making processes, including campaign evaluation and impact reporting.

• Acts as a key influencer, coach, and strategic advisor, and may manage consultants and/or teams with responsibility for the management, development and growth of others.

• Regularly evaluate projects at 3 months, 6 months and annually during the first year and every 6 months after that.

• Aligns programmatic strategies and OKR’s with Sunrise’s Values and mission.

Required skills and experience

• Advanced level campaigning experience in European public finance, industrial strategy, and fiscal policy in a similar role including unpaid, grassroots or lived experience.

• Proven experience researching, building, and incubating new strategies in consultation and coordination with partner organizations.

• Ability to work with the team to execute grants. 

• Ability to successfully manage across cultures, and a track record of creating inclusive work cultures, both internally and with partners.

• Demonstrated ability to work in a very dynamic environment with a high degree of flexibility and agility. 

• A high level of emotional intelligence with excellent interpersonal communication and group facilitation skills.

• A passion for action on climate change and a commitment to social justice, equity, diversity.

Desirable Skills and Experience

• Experience grant making would be beneficial. 

• Experience working fundraising would be an advantage.

Job requirements

• You must have full working rights in the country in which you will be working. The Sunrise Project is unable to sponsor applicants for employment visas.

• Previous employment reference checks will be required for successful applicants.

• Attend local in person partner events as appropriate.

• Intermittent travel with advanced notice may be/is required.

How Sunrise supports its staff

The Sunrise Project is committed to creating a workplace that supports our staff to do their best work and develop professionally. Sunrise has the following in place to help us achieve that, noting pro rata will apply for part time staff and/or temporarily appointed-fixed term staff.  The successful candidate will be hired via a Professional Employment Organisation (PEO) on behalf of the Sunrise Project, so conditions of employment may vary.

• Statutory benefits and entitlements of the country/province in which you are employed.

• Sunrise may provide additional benefits, where in-country entitlements are less than our standard package, where applicable including:

  • Paid Parental Leave that is gender-neutral & inclusive of all types of families, incl. Parental Return To Work & Keeping In Touch Program

  • Life Leave (up to 40 days p.a. for significant personal reasons)

  • Public Holiday + Cultural Leave

  • Workspace Benefits incl: Macbook & accessories, initial $2,000* for home workspace & IT equipment + $800* every 2 years + up to $75/mth phone/data/internet (equivalent local currency) .

  • Shared office support

Additionally we offer:

• Flexible Working Policy

• VIDA - An AI tool to support your health and wellbeing

• Regular all-org and team meetings & retreats

• Learning & Development Program incl. a professional development budget for every staff member

• Coaching & manager support with regular 1:1 meetings

• Annual performance & development reviews with 360 feedback

• A co-developed work plan to ensure clarity on your role & key responsibilities

• We provide our staff with a voice on issues that concern them via consultation, caucuses, working groups, and surveys.

How to apply for this job

We recognise that racism, sexism, ableism, homophobia, classism and other forms of discrimination creates structural barriers that impact opportunities to formal education and experience. 

You’ll be taken to Be Applied to complete your application.

Strategic Volunteer Lead

We are seeking someone brilliant to be our Strategic Volunteer Lead and work collaboratively to support Youth Zones with their volunteering strategies, recognising and rewarding the huge benefits a volunteer workforce brings.

The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Strategic Volunteer Lead

Location: Home-based with travel (across North-West England & London) (home location within reasonable commutable distance of Youth Zones in North-West or London). Bolton and London offices can also be used as a working base, if preferred.

Salary: £32,500 to £37,000 0.8 FTE (dependent upon experience)

Contract: 18-month Fixed Term contract

Hours: Part-time, 30 hours per week (Hours can be worked flexibly – working pattern to be agreed at point of role offer)

Benefits: Agile working with flexibility in working hours; 25 days annual leave (calculated pro-rata) rising to a maximum of 30 days; birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.

Closing Date: 12noon Wednesday 14 May

First stage interviews (virtual): Friday 23 May 2025

Second stage interviews (in-person in Wigan): Tuesday 3 June 2025

There will also be a short, values-based phone interview between Stage 1 and 2.

About the Role

As a pioneering and growing Network of youth charities, it is paramount we have clear and robust volunteer strategies, maximising the value of volunteers.

You will promote a positive culture of volunteering across the Network, working collaboratively with Youth Zone senior leadership teams. This will include support and delivery of workshops, proactively focusing discussions to result in strategic commitment to volunteering. You will also support the Youth Zone Network with general volunteering advice and guidance, promoting best practice so our volunteers shine in their roles.

About You

You will have experience of volunteer recruitment and management, implementing volunteering strategies and thrive on working collaboratively. And you will be excited to work for an innovative, young person-centred organisation.

To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering as many points as you can from the role profile. We’d also love to hear about your transferrable skills.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities.

You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.

The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.

Other roles you may have experience of could include Volunteer Engagement, Volunteer Recruitment, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement Lead, Volunteer Recruitment Lead. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

We are looking for a Finance Officer at Cruse Bereavement Support. You will assist the Finance Team in maintaining accurate financial records of the charity. The work will involve processing sales orders and invoices, customer receipts and credit control. The role also includes completing bank reconciliations, processing expenditure and liaising with suppliers to ensure the account statements are accurate, and preparing accruals and prepayment schedules.  This is a unique opportunity to gain experience at a national charity and help make a difference.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 18th May 2025, with interviews taking place from 21st May 2025 via Microsoft Teams.

Please be advised that if you do not hear from us by 21st May 2025, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.

You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.

Closing date: Sunday 4th May 2025

Interviews: Monday 12th and Tuesday 13th May 2025

Start date: Monday 18th August 2025
 

Specific responsibilities relating to the role:

Supporting the delivery of our maths curriculum: 

• Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
• Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
• Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
• Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
• Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
• Format any newly generated maths curriculum content for printing.
• Reformat maths curriculum resources for online delivery of tutoring sessions.
• Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.

Quality assuring tutoring delivery:

• Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
• Support our programme delivery team to craft communications and feedback to tutors.
• Produce ‘quality tips’ and resources for tutors and staff.
• Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.

Delivering volunteer tutor training:

• Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
• Support the Training Manager by contributing updates to tutor training content.
• Create content for tutor CPD materials to support with maths tutoring.

Person specification

Qualifications criteria: 

• Qualified secondary school teacher of Mathematics
• At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils 
• Right to Work 

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor
• Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom 
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 
• Willingness to learn and become confident in the KS2 maths curriculum
• Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
• Able to communicate pedagogy in jargon free, accessible ways to non-specialists 
• Empathetic and skilled at providing feedback in a sensitive but constructive way 
• Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
• Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience. 
• Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities 
• Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy 
• Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill 

You will be likely be more successful in this role if you have:

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 

Emotional and Mental Wellbeing Practitioner

These are exciting times for the Charity, and we have an excellent opportunity for an empathetic and professional Emotional and Mental Wellbeing Practitioner with outstanding interpersonal and diplomatic skills to join the dedicated Wellbeing Team.

We will welcome applications on both a qualified and trainee practitioner basis.

Position: 1941 Emotional and Mental Wellbeing Practitioner

Location: Remote (onsite attendance currently anticipated to be approximately 1 day per quarter)

Hours: Part-time, 21 hours per week (undertaken flexibly to meet the needs of clients between the hours of 08:30 and 16:30, Monday to Friday)

Salary: £18,117 - £25,986 (FTE £30,195 - £43,310)

Contract: Permanent - starting as soon as possible

Closing Date: Wednesday 28 May 2025. However, we reserve the right to close this role early if a suitable candidate is found.

Interview Date: Monday 9 June 2025

About the Role

As Emotional and Mental Wellbeing (EMW) Practitioner, you will offer specialist interventions to staff and volunteers seeking emotional and mental health support and will provide advice to a team of volunteer Mental Health First Aiders. Specialist support provided will include a wide range of approaches, including assessment, information, applied psychosocial interventions, health promotion, and illness prevention services. Liaison with external agencies will also be required to ensure excellent support for staff and volunteers with acute emotional and mental wellbeing needs.

About You

You will have:

· Recognised level 5, or equivalent, training or qualification in applied psychosocial interventions (e.g. coaching, counselling, psychotherapies, CBT, EFT, NLP).

· A minimum of 100 hours successful practice of applied psychosocial interventions.

· A Mental Health First Aid accreditation or equivalent.

· Experience of preparing and delivering staff development and training.

· Knowledge of current professional developments in emotional and mental wellbeing practice and/or applied psychosocial interventions.

· Ability to work as an independent professional practitioner and able to make independent decisions.

· A capacity to negotiate and manage ethical dilemmas, and to set and maintain appropriate boundaries.

Benefits include

· Competitive pension.

· Life assurance – 2 x annual salary.

· Healthshield.

· 31 days holiday (including Bank holidays), rising to 34 will each full year of service.

· Wellbeing team.

· Recorded Pilates and Yoga classes.

· Long service awards.

· Healthshield plan

· Free parking.

· Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Emotional, Mental, Wellbeing, Emotional and Wellbeing, Psychosocial intervention, Coaching, Counselling, Psychotherapy, Psychotherapist, Wellbeing Counselling, Emotional Wellbeing Practitioner, Emotional and Wellbeing Practitioner, Psychosocial intervention Practitioner.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Salary: Grade 4 - £34,085 per annum

Full time: 37.5 hours per week

Location: Flexible with travel as required to deliver training – frequency will vary

Contract: Permanent

Closing date:  Sunday 18th May 2025 at 11.30pm

Do you have a good understanding of housing law and proven experience of preparing, planning and delivering training courses to individuals and groups, online and face to face? We are looking for a Trainer and you could soon be helping us to help better support professionals and their clients with housing problems.

About the Role

You will deliver training to a variety of external customers, focussing on housing and homelessness. The overall aim will be to support capacity and capability of the housing and homelessness sector to achieve better outcomes. You will need to keep your knowledge up to date and contribute the insights you gain from training delivery and observing our front-line services to develop existing and new courses, ensuring excellent quality and positive feedback. Also, you will participate in consultancy and mystery shopping as needed.

About you

To succeed, you will need experience of delivering and developing training courses which are engaging and interactive, along with a strong understanding of housing and homelessness law. You will also have a sound knowledge of IT tools such as webinar and e-learning platform and Microsoft applications.  The role will involve travel to deliver training as needed.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

You will be joining a multi-disciplinary team that delivers a range of second tier services to support those on the frontline to achieve positive outcomes for people with housing problems. These include training in housing and homeless prevention, housing law consultancy advice, housing debt casework, information and online resources and various targeted projects. We are a national team and work in conjunction with the wider organisation including Legal Services, Learning and Development, Business Support, Telephone and Online services and Operations teams.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the ‘About You’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Our family support workers really focus on what we do at a grass roots level. Providing support to families on a daily basis as well as supporting and coordinating volunteers. Prior work with children and families is advantageous as is some knowledge of bereavement. However, full training and support will be given to the successful candidate.

Bereavement support is a challenging area of work, but also extremely fulfilling whether as a long-term career, or to develop experience and knowledge that can be transfered into other roles within the education, health and social care sectors. Attitude and aptitude are as important as prior skills and experience.

The ability to communicate through the medium of Welsh would also be an advantage to this position or the willingness to learn.

This post is to support existing staff. As such it could be based anywhere within South Wales.

This post is offered on a full or part-time basis (Minimum three days per week)