Advice manager jobs

Job overview

Becoming the Head of Principal Donors at the Cherie Blair Foundation for Women is a fantastic opportunity to be part of lasting progress for women across the globe, ultimately contributing to a fairer, more equal and prosperous world.

You will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team, the CEO and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.

We are seeking an exceptional relationship manager who thrives on external engagement and networking with key stakeholders. You will have a proven track record of establishing and managing global communities of HNWIs and fundraising volunteers, raising high six figure or seven figure donations annually.

In this role, you will be responsible for over £1 million of unrestricted income critical to delivering the Foundation’s goal of reaching one million women entrepreneurs. You will deliver excellent stewardship of our existing donors and cultivate new prospects.

£28,000 - £30,450 per annum

Fixed term (12 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Experience Executive to join our team on a fixed term basis covering an internal secondment. This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic charities in the UK.

You’ll be a critical part of the Customer Experience and Engagement Team in our Communications Directorate. Focussing on supporter care, you’ll be committed to building and strengthening long term relationships with our customers – from service users to fundraisers, from campaigners to volunteers. You’ll enjoy keeping customers coming back for more.

We’re transforming our culture to be customer and insight driven and this role will play a major part in making that happen. You’ll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys.

You’ll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you’ll help build long term relationships with our customers and keep them coming back for more. You’ll be passionate about stopping prostate cancer killing men and damaging bodies.

You’ll develop a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working.

What we want from you

We’re looking for a people-focused, self-motivated, and hands-on individual who believes that every interaction matters. You’ll have experience working in a busy, customer-focused support team and enjoy the “nuts and bolts” of delivering customer-centred, insights-led experiences just as much as delivering the experience itself. You’ll help strengthen the relationships we have with our customers, so together we can create a world where lives aren’t limited by prostate cancer.

You’ll be comfortable dealing with complaints and able to engage with a wide range of customers, showing enthusiasm or empathy when it’s needed.

You’ll be a strong communicator, able to adapt your style to suit different people and situations and have experience building good relationships at all levels of an organisation. You’ll be comfortable highlighting the impact that every stakeholder has on our customers’ experiences. Proactive, collaborative, and a real people person, you’ll work well under pressure as part of a dynamic team.

You’ll have experience using a CRM system (like Raiser’s Edge) and understand the importance of handling sensitive data in line with GDPR regulations. Ideally, you’ll also have a good understanding of fundraising rules, including Gift Aid.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 13th July 2025. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 21st July 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Venn Group are delighted to be working with a leading foster care charity to recruit for a HR Advisor on a permanent basis. This role will predominately manage the employee relations function and will provide extensive support to internal stakeholders. The role will also involve providing generalist HR support across policy, operations and payroll.

Key responsibilities of the role:

• To act as referral point of contact for all HR matters to line managers 
• Providing a professional and efficient HR service specifically on disciplinary, capability & grievances, application of terms and conditions of employment, absence management, HR policies and procedures, employment law and pay and benefits
• To play a key role in assisting with employee relations issues and managing casework
• To provide advice, support and guidance to staff on all employment issues
• Manage employee relations case load, reviewing investigation reports whilst adhering at all times to company policy and legal parameters
• To assist in preparation of cases for appeal, hearing panels and employment tribunals
• Keep up to date with employment and pensions legislation and case law decision and advice on compliance and risk issues emerging from these
• Support the Managers in both long term and short term intermittent absence
• Support with the annual salary review, evaluation, benchmarking and proposals for salary adjustments and exceptional payments
• To oversee sickness absence capability hearings in liaison with the relevant Manager / Senior Manager

Ideal candidate profile:

• CIPD Level 5 or equivalent qualification (desirable)
• Proven experience in generalist HR roles with a solid understanding of UK employment law and diversity and inclusion practices
• Strong written communication and interpersonal abilities to build relationships and produce professional documentation

Agency reference number: J89362

Duration: Permanent

Salary: £40,000 per annum

Working hours: Full time

Working pattern: Hybrid Working

Start date: ASAP

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Senior IDVA:

Youth Realities is a youth and survivor-led charity based in Barnet, addressing teenage relationship abuse through creative education and specialist, survivor-centred support.

Youth Realities aims to: 

• Reduce abuse within teenage relationships 

• Increase awareness of teenage relationship abuse through education

• Empower young people’s personal development & growth

• Provide advocacy and trusted support for young survivors

Our vision is a world where young people live free from relationship abuse and violence. Our mission is to end relationships abuse by working with young people to provide specialist spaces for prevention, intervention and healing.

Dartford Borough Council and Sevenoaks District Council are seeking a Senior Auditor to join their collaborative Internal Audit Partnership. This pivotal role offers the chance to deliver accurate audit services, mentor junior colleagues, and contribute significantly to the governance and risk management of the two local authorities.

As a Senior Auditor, you'll be responsible for:

• Conducting work in accordance with Public Sector Internal Audit Standards (PSIAS)
• Delivering a personal audit plan focused on complex areas, providing valuable advice and assurance to both Councils each year
• Leading and supervising audits conducted by Auditors and Trainees, ensuring quality and adherence to professional standards.
• Mentoring and coaching junior team members, supporting their growth and development with a proactive, growth-mindset approach.
• Taking responsible for reporting on the follow-up of agreed audit actions and recommendations.
• Undertaking high-profile strategic projects and thematic reviews to deliver added value consultancy.
• Liaising with senior managers from both organisations to provide expert insight and guidance on internal control, governance, and risk management.
• Able to step up and deputise for Audit Manager and attend senior management meetings

As a Senior Auditor you will have:

• Recent, proven risk-based Internal Audit experience.
• A CIA/PIIA qualification or equivalent level of experience.
• Excellent communication, presentation, and written skills.
• Strong analytical skills to draw detailed conclusions from complex data.
• Knowledge or understanding of working in a regulated environment 

It’s an exciting time to join St Elizabeth Hospice as we shape our future and make plans to deepen our impact. We’re building on strong foundations as we roll out an ambitious new income generation and engagement strategy.

We’re looking for a passionate and purpose-driven leader to take on the role of Associate Director of Fundraising & Supporter Engagement. You’ll be someone who can help us grow our income and connect even more deeply with the people and communities who make our work possible.

Working as part of our Senior Management Team, and reporting to the Director of Income Generation & Marketing, you’ll play a key role in shaping our strategic direction. You’ll lead with heart and purpose, supporting and motivating a dedicated team of staff, while ensuring every supporter feels valued and connected to the hospice.

From individual giving to legacy fundraising, community events to corporate partnerships – you’ll oversee all our fundraising income streams and build long-term supporter engagement. You’ll champion creativity, collaboration and data-led decision-making in order to drive continuous improvement and sustainable growth.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Director of Resources will ensure that the organisation has appropriate resources in place to deliver services to the charity’s various teams and will monitor/control that delivery. This role will help develop new opportunities, shared standards, services and best practices to improve efficiency and effectiveness, including the use of technology. It also focuses on strategic planning, resource management and risk oversight to support the smooth and effective operation of the organisation. The Director of Resources will be a member of the senior management team and will play a vital senior role in contributing to the overall leadership of FEC.

​Interested? Want to know more about the Charity? Please check the Charity website.

Eager to know more the role? Have a look at the Job Description attached.

​What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 30 June 2025

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process

#LI-DNI

​

​

​

​

​

​

The National Lottery Community Fund is looking for a proactive and detail-driven Facilities Officer to join our dynamic Workplace Facilities team. This role is part time, 3 days a week (flexible on chosen days).

Based in our Birmingham office, this role offers the chance to make a real impact—not just locally, but across our network of 10 offices throughout the UK. You’ll be part of a close-knit team of seven, spread across London, Birmingham, and Newcastle, working collaboratively to ensure our spaces are safe, efficient, and welcoming.

While your home base will be Birmingham, you’ll also have the opportunity to support and occasionally visit our offices in Belfast, Cardiff, Newtown, and Exeter. If you thrive on variety and enjoy a mix of health and safety compliance, building management, environmental support and hands-on facilities support, this could be the perfect fit for you.

The facilities officer role will be varied but some of the key responsibilities are:

• Supporting Health and Safety: Collaborate with the Health and Safety team to ensure a safe working environment for all colleagues—whether in the office, out in the community, or working from home.
• Data Management and Reporting: Collect and analyse health and safety data, identify trends, and provide insightful reports to the Facilities Manager to support continuous improvement.
• Intranet Content Management: Maintain and update the Workplace Facilities and Health & Safety intranet pages to ensure content is accurate, accessible, and relevant.
• Property Issue Resolution: Act as a point of contact for property-related concerns, liaising proactively with building managers and contractors to resolve issues efficiently.
• Sustainability Support: Assist in advancing the Fund’s commitment to achieving net zero by 2030 by working closely with the Environmental officer.
• Office Environment and Support: Help ensure the Birmingham office remains a welcoming and well-maintained space by monitoring stock levels and supporting the Facilities Assistant with meeting room setups and requests.

The ideal candidate will bring passion, commitment, and enthusiasm to delivering high-quality facilities support. Strong verbal and written communication skills are essential, along with the confidence to identify and suggest improvements across both facilities operations and health and safety practices.

Previous experience in a facilities role—particularly supporting a hybrid workforce of around 800 staff—would be highly beneficial.

Interview Date: Wednesday 23rd and Thursday 24th July – Face to Face, Birmingham

Location: Birmingham - There would be a requirement to be in the Birmingham office at least twice a week.

We have a frequently asked questions (FAQs) document which you can request, and will also be holding a briefing call on Monday 30th June at 12:30 if this is something you would like to attend, please refer to the recruiter website.

On application, please align your supporting statement to the criteria below

Essential criteria

• Excellent organisational and problem-solving skills and ability to manage and prioritise a diverse workload.
• NEBOSH or IOSH qualified
• Ability to analyse data and produce clear and concise reports, whilst being confident using Microsoft Excel
• Ability to work as a key team player, comfortable with liaising with numerous stakeholders from across different departments internally.
• Excellent communication skills both verbally and written.

Desirable criteria

• Knowledge of using and creating PowerBi dashboards to analyse data
• Positive attitude to continuous improvement and the changes required to make it happen.
• Ability to confidently engage with building managers and contractors

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We are looking for a female candidate to fulfil this role (Equality Act 2010)

Come and join us

The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 12 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented gaining meaningful employment.

We are looking for people who are passionate about using their own experiences to help make change for people in London experiencing bad housing and homelessness.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

As a GROW Trainee, you will play an essential role in delivering Shelter’s purpose to defend the right to a safe home in East London. Our GROW Trainee will learn how to provide advice and advocacy to people experiencing the housing emergency and work alongside a team of advisors, solicitors, support workers and managers who work together to give communities easier access to support and advice. The successful candidate will be given extensive training, support, and supervision to support them to achieve this. They will also have access to a flexible personal budget to help in your own personal and professional development.

The successful candidate will also be expected to contribute to community hub priorities and be involved in systems change work in the area.

The GROW trainee programme includes opportunities to get involved in developing services in London and across Shelter at a national level, using your experiences to influence our local strategic aims.

About you

We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.

Please note

This role is ring-fenced for those with lived experience of multiple disadvantage.  

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free of harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs sent by external recruitment agencies nor accept the fees associated with them.

Core working week is Monday to Friday 8.00am – 4.00pm, 37.5 hours per week, excluding Bank Holidays with requirement to work sometimes outside of core hours and at weekends, nights and bank holidays • Provide core maintenance service for the Association, including planned projects, reactive maintenance, cyclical and preventative repairs, administration and any ad-hoc tasks as arising • Responsible for the health & safety of any task being carried out and to make sure that the plant, equipment, or machinery is compliant with all legislation • Tasks to cover a wide range of technical and maintenance skills, including painting, electrical, plumbing, carpentry, grounds work and general building work and other work as appropriate, depending upon skills and qualifications required to achieve the task • To provide out of hours support on an on-call rota basis • Maintaining plant, spares and equipment across a range of Association sites. This includes completing monthly stock audits to ensure adequate levels or parts/materials/equipment are maintained and readily available for repairs. Ensure asset lists are updated with live information • Carry out site inspections & audits to ensure Health & Safety/Compliance & quality/standards are met • Carry out internal works to void properties. Inclusive but not limited to painting, minor repairs, plumbing and void safety checks. • To liaise with, staff, and residents as required, to carry out any maintenance tasks ensuring high levels of customer service • To liaise with and ensure performance of external contractors • Carry out allocation & scheduling of work tasks to staff and external contractors. Produce detailed specifications through to quotation. • Review when required - reports, quotations & recommendations from external consultants/contractors, and advise/ liaise with Property Manager on best value • Ensure ways of working, processes, policies and procedures are understood and followed • Review & monitor external reports such as lifts, Legionella, Asbestos and plant room inspections and liaise with Property manager on recommendations and appropriate actions • To provide cover and advice for Facilities Assistants/maintenance staff when and if required • On a rota basis you may be required to be the Property contact for a given period as agreed by line manager • Any administration duties as required by your Line Manager • Any other reasonable duties as required by your line manager. General There may be occasions when the post holder may be required to work at any other of the YMCA TG sites/offices in line with service needs. • The post holder must at all times carry out his/her responsibilities with due regard to YMCA TG policies and procedures in particular Equal Opportunities, Health & Safety, Confidentiality, Safeguarding and Data protection Act. • All staff have a responsibility to participate in the YMCA TG Individual Performance Review Scheme and to contribute to their own development, and the development of any staff they appraise or are responsible for. • The above Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the service.

• Do you love helping people feel connected, valued, and part of something bigger?
• Are you passionate about building communities that last—not just lists of members?
• Do you want to play a key role in strengthening a growing organisation through membership and engagement?

Then this could be the role for you

We are looking for a Membership and Communities Officer to join Learning on Screen, the UK’s leading charity for moving image in post 16 education. In this role, you will be the first point of contact for our members, ensuring they feel supported, engaged, and excited to stay part of our growing community.

You will play a vital role in improving member experience, increasing retention, and fostering a sense of belonging—whether that is through customer service, community management, or helping deliver exclusive member events and content.

What you will be doing

• Managing day-to-day member queries and ensuring a friendly, responsive experience
• Supporting new members with onboarding and helping them access all available benefits
• Driving renewals, retention, and member growth through meaningful engagement strategies
• Building and moderating an inclusive online member community
• Helping deliver member-exclusive content, newsletters, events, and campaigns
• Working with colleagues across marketing, sales and content to improve the member journey
• Keeping CRM records up to date and using data to guide your decisions

What we are looking for

• Experience in a membership, customer support, or community engagement role
• Excellent interpersonal and communication skills
• Confidence working with CRMs and data to track performance and inform improvements
• An organised and adaptable approach—you know how to manage multiple priorities
• A genuine interest in people, community building, and creating value for others

This is a brilliant opportunity for someone who enjoys making connections, shaping experiences, and ensuring people feel supported. If you are excited about the power of community and helping an organisation grow—we would love to hear from you.
 

About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

• Managing day-to-day member queries and ensuring a friendly, responsive experience
• Supporting new members with onboarding and helping them access all available benefits
• Driving renewals, retention, and member growth through meaningful engagement strategies
• Building and moderating an inclusive online member community
• Helping deliver member-exclusive content, newsletters, events, and campaigns
• Working with colleagues across marketing, sales and content to improve the member journey
• Keeping CRM records up to date and using data to guide your decisions

What we are looking for

• Experience in a membership, customer support, or community engagement role
• Excellent interpersonal and communication skills
• Confidence working with CRMs and data to track performance and inform improvements
• An organised and adaptable approach—you know how to manage multiple priorities
• A genuine interest in people, community building, and creating value for others

This is a brilliant opportunity for someone who enjoys making connections, shaping experiences, and ensuring people feel supported. If you are excited about the power of community and helping an organisation grow—we would love to hear from you.
 

About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We are looking for an Apprenticeship and Learner Management System Administrator to join the apprenticeship provision within the Harris Federation Central Team.

You will play a vital role in supporting the delivery and growth of our apprenticeship programmes. You’ll manage and maintain our Learning Management System, ensure accurate learner data, and provide essential support to both learners and stakeholders - helping to drive talent development and learning across our network of academies.

MAIN AREAS OF RESPONSIBILITY

Reporting to the Apprenticeship Manager you will be responsible for: 

Learner Management System (LMS) 

• Maintaining apprenticeship records, including the Apprenticeship Tracking system, producing reports to monitor enrolment, completion rates, and the usage of the apprenticeship Levy 
• Act as the primary administrator for the Learning Management System (LMS), ensuring smooth operation, maintenance, and troubleshooting on a daily basis
• Managing and actively updating EOSONE learning platform to ensure all the learner portfolios are up to date and are accurate including off the job learning
• Supporting with the on boarding of learners on the Harris Federation main provider provision and the completion of relevant enrolment documentation, procedures, and guidance 

Learner Support 

• Supporting Harris Federation as an apprenticeship training provider ensuring all data held on our apprentices both internal and external remains accurate and up to date

For a full list of job responsibilities, please download the Job Pack.

WHAT WE ARE LOOKING FOR

We would like to hear from you if have:

• The ability to establish a new role in the Harris Federation and work collaboratively with key stakeholders to deliver successful apprenticeship programmes
• Strong project management skills with experience of complex projects with multiple stakeholders
• Experience of working across a large organisation, developing and delivering initiatives and maintaining stakeholder relationships
• Ability to travel to Federation Academies as required
• Experience of working with managing LMS within the FE sector and working with the third-party service provider to ensure the platforms are user friendly and up to date
• Supporting with ongoing design, configuration, and maintenance of the ‘EOSONE learning platform’ working together with the third-party service provider to ensure the platform is user friendly

For a full job description and person specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Who are we?

Depaul International (DPI) oversees the Depaul Group, a group of charities that work across the world with a mission to stop homelessness and change the lives of those affected by it.

What’s the role about?

This is a great opportunity to join us as the new Chief Finance Officer. As the Depaul Group continues to experience growth and increases its impact, you’ll lead the effective financial and governance support provided by DPI to its subsidiaries. You’ll be the leading interface between the Senior Leadership Team and the Board of Trustees and other corporate bodies and subsidiaries. You’ll provide financial advice to the Group CEO, Board and other senior management colleagues, including modelling best practice in financial management, overseeing the financial management in the subsidiaries, setting financial standards for the group and providing support to enable the subsidiaries to meet those standards. You’ll also be leading and supporting the development of a new governance structure for the Group.

What will ideally support your success?

You’ll be a CCAB qualified accountant with experience of strategic financial leadership and management experience and the ability to solve complex problems. In addition, you’ll have experience of working with and advising a diverse range of boards and external stakeholders. It’s important that you also have experience of current financial reporting requirements and financial management practices, including consolidated financial reporting. Strong IT skills as well as an appreciation and understanding of key HR and ICT challenges in the charity sector are desirable. We’re looking for someone possibly, but not exclusively, working in homelessness and/or international development who shows personal integrity in all they do and have a commitment and respect for our aims, objectives and values.

Closing date: Wednesday 16th July 2025.

About the role:

The finance assistant is part of the Finance and Resources function and reports to the Head of Finance. The role has responsibility for ensuring all accounts receivable and payable transactions are processed, recorded and completed. This is a key role for the Finance function to ensure organisational decision making is robust.

Purpose of the role:

Supporting the Head of Finance to ensure the organisation’s finances are accurate, compliant and up to date with responsibility for processing financial transactions. This includes maintaining financial records, preparing reports, ensuring the integrity of the finance system and managing customer accounts. The role also has responsibility for a broad range of financial administrative tasks and works collaboratively with a range of stakeholders providing financial support, advice and solutions.