Advice manager jobs

enior Programme Advisor: Asia

2 Year Fixed Term Contract

£43,851pa

Woking, Surrey, GU21 4LL/Hybrid working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

About the role

The Senior Programme Advisor (SPA) in the Asia team will focussing on the delivery of a large 3-year corporate partnership started in June 2024 working on freshwater issues in Asia (with focus in India, China, Pakistan) and looking at palm oil production in Indonesia. The programme also has strong advocacy and learning components, and it is testing new innovative approaches such as insetting.

The SPA will coordinate and, when possible, lead on all programmatic input - including technical, financial, M&E - as well as overseeing the coordination and facilitation of other partnership delivery needs including advocacy and communications, science, learning and knowledge sharing.  Working as part of an Asia Regional Unit, in direct collaboration with the Senior Relationship Manager in the Corporate Partnerships team, the SPA role is responsible for:

· Overall coordination of the partnership components (on the ground conservation in 5 geographies, advocacy and communications, research, learning and knowledge exchange), ensuring coherence and collective contribution to the overarching Theory of Change.

· Providing strategic programmatic leadership, oversight, support and advice on the conservation work, with a stronger focus on the work in India and Indonesia

· Identifying additional areas for programmatic development based on an understanding on the corporate partnerships ambition

· Liaising directly with Senior Relationship Manager in Corporate Partnerships team to represent the programmatic needs in the partnership and ensure consistent alignment between Conservation Programmes and Corporate Partnerships for effective partnership delivery.

· Convening and facilitating stakeholder engagement for effective partnership delivery, specifically on the programmatic side, including network partner officesin Asia, colleagues across WWF-UK, the wider WWF Network and where appropriate external organisations

· Coordinating with the wider WWF Network to ensure support to delivery of relevant network ambitions, in combination with WWF-UK’s ambitions and ensuring mutual benefits through the partnership.

· Overarching programme management of the international grants within the partnership portfolio.

On the ground conservation programmes are implemented by teams within network partner offices, the emphasis of this UK-based role will be on ensuring that all programmes are well designed, quality assured, contribute to the overarching partnership theory of change, and risks are managed appropriately, as well as providing strategic advice directly and by convening others to address identified resource and capacity gaps and playing the role of critical friend that can bring insights from across the partnership portfolio to strengthen delivery in each geographic region and the partnership coherence as a whole.

Benefits, rewards & location

The salary for this role is £43,851. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

· Flexible working options

· 5% employer contribution to pension, increased to 10% with employee contribution.

· Learning and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you – in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Summary

WE ARE LOOKING FOR ASSISTANT CASE OFFICER TO WORK WITHIN OUR MISSION AND PASTORAL SERVICES TEAM

The Church Commissioners have the governance and management responsibility for the Mission and Pastoral Measure 2011, which provides a regulatory framework which enables the Church to support the provision of local worship, mission and ministry, and to adapt that provision as circumstances change over time. The Measures provides a decision-making process for changes relating to pastoral change, ministry provision change and church building change. The Commissioners also deal with processes under the Church Property Measure 2018 and the Church Commissioners' Chancel Repair Liability Measure.

The purpose of the role is to oversee and manage the decision making processes and provide advice under the Mission and Pastoral Measure 2011 (MPM), the Church Property Measure 2018 (CPM), and related legislation (including the Patronage (Benefices) Measure 1986 and the Church Representation Rules, and responsibilities relating to chancel repair liability (CRL). A major part of the team's role is to support the transition from the existing MPM, to a new Measure, and the related transition programme which will be rolled out to dioceses and parishes over between 2024 to 2027.

The Assistant CO post will work with mainly with the M&PS case officers to decision making and case work under the requirements of the legislation set out above. They will also work closely with the team managers to plan and manage the casework load and support the decision making processes of the Mission, Pastoral and Church Property Committee.

Main Responsibilities

• Conduct research into a range of technical and legal matters, including verifying the legal names of parishes and benefices, patronage details, and responding to related queries.

• Draft and publish Mission and Pastoral Measure (MPM) schemes for consultation, ensuring accuracy and clarity throughout the process.

• Support Case Officers in presenting MPM or Church Property Measure (CPM) decisions to the Mission, Pastoral and Church Property Committee, and assist with any subsequent appeals.

• Assist the M&PS Operations Manager in planning committee visits, public hearings, and other operational tasks associated with committee meetings.

• Contribute to the planning and monitoring of casework and performance reporting, working closely with the M&PS Operations Manager.

• Coordinate and manage internal and external meeting processes related to the above functions, ensuring smooth and efficient operations.

• Provide administrative support for the implementation of the new Mission and Pastoral Measure and the Measure concerning Chancel Repair Liability.

• Offer support in record management and data governance, including preparing briefings and information for performance and risk management purposes using dedicated data systems.

• Help the M&PS Operations Manager with planning and coordinating team activities such as monthly meetings, away days, and special events.

• Assist with communications activities, including the distribution of regular e-newsletters to diocesan teams.

• Support the coordination and promotion of the diocesan training programme.

• Assist with financial processes related to departmental expenditure, ensuring compliance and accuracy.

• Contribute to audit and risk management processes, maintaining high standards of accountability.

• Provide briefings and information to support internal NCI processes, including responses to General Synod or Parliamentary questions, and preparing materials for the Board of Governors and senior officers.

• Deliver general administrative support to the M&PS team, including handling post and printing tasks.

• Undertake any required specialist or generalist training to support the role effectively.

All responsibilities are to be carried out in accordance with the Mission and Pastoral Measure Code of Recommended Practice.

Skills & Abilities

• Ability to organise and prioritise tasks to meet deadlines efficiently.
• Able to demonstrate initiative and a forward-thinking approach to problem-solving and continuous improvement.
• Comfortable navigating complex processes with a meticulous eye for accuracy and detail and consistency.
• Strong interpersonal skills with the ability to manage relationships across a wide range of stakeholders.
• Excellent Communication skills, being clear and confident in both written and verbal communication.
• Experienced in drafting agendas, preparing papers, and recording accurate minutes.
• Strong project management skills demonstrating capability of planning, coordinating meetings, and managing timelines to deliver successful outcomes.
• Confident in using specialist software, conducting internet-based research, publishing content online, and utilising Microsoft Office applications effectively.
• Valid Drivers Licence

Desirable skills

• Experience managing complex administration legal systems.
• Experience with property and church law.
• Knowledge and experience of working with financial systems and processes.
• An understanding of the workings of the Mission and Pastoral Measures.

• A salary of £40,572, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Ref: WSA-252

Are you a proactive, efficient and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment?  Do you have experience of working in services which provide support to people who have faced adversity and disadvantage? 

If so, St Giles is looking for a highly motivated Administrator to who will be part of a multi-agency team providing person-centred support focusing on holistically addressing a range of issues faced by women referred by the National Probation Service.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice. Every day we support our customers into jobs, work to lift people out of fuel poverty, and help people coming out of prison to build a better future.  Our work is varied and underlying everything we do is a passion and commitment for social justice and a fairer society for all.

St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Women’s Services for North Yorkshire, Cambridgeshire, Norfolk, Suffolk, and Durham. The service will provide holistic support to sentenced women in the community and those sentenced and un-sentenced in custodial settings.

About this key role

Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches using the appropriate guidance and process, ensure all inputting is accurate and within agreed timescales, plus provide regular activity reports to the Personal Wellbeing Manager.  You will be the primary point of contact for all enquiries, external and internal to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. Prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.

Monitor and manage the Case management systems to ensure all inputting is accurate and within agreed timescales and provide regular activity reports to the Senior Administrator. Providing administration for meetings, including bookings, invitations and minute-taking, are also vital duties.

What we are looking for

• Experience of managing a case management system including inputting data and creating reports.
• ·Experience of working in services providing administrative support in a busy, pressurised environment.
• Experience of working in services which provide support to people who have faced adversity and disadvantage.
• Ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on including financial expenditure.
• Ability to manage their workload including prioritising tasks and communicating with colleagues where delegation or allocation is required.
• Ability to create and communicate performance reports in a variety of formats.
• Ability to input data onto Customer Relationship Management Systems accurately and within agreed deadlines.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with.   

Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues, In addition to this, they must also undergo HMPPS vetting.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 26th September 2025                     Interview date: 06th October 2025       

Job Title: Employment Consultant (South Midlands)

Location: Home-based with significant travel across designated region

Salary: £32,208 (+ cost of living increase from October 2025)

Hours: Full time 37.5 hours per week (part time or flexible working options considered)

Contract: 2 years fixed term with possibility of extension

Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans we support, your colleagues or the other services that we collaborate with, you will be working with an exceptional group of people.

At the Poppy Factory, we help armed forces veterans with health conditions to find meaningful and sustainable employment after service. This often means overcoming significant barrier to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence to move forwards in their career.

As an Employment Consultant, you will be assisting veterans across the region back into work. Based at your home, but with extensive travel, you will help with application materials, overcome challenges, and connect with employers. You will also work alongside professionals in other services such as health or welfare to ensure that the veterans have access to all the support they need to overcome barriers to gain and retain employment.

What do we need from you?

• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
• A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You will also work closely with many other organisations for the benefit of the veterans you will be supporting.
• Motivation and commitment. It takes hard work, tenacity and time to help people reach their employment goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
• This is hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting.
• Experience of and confidence in supporting people with complex challenges such as, health issues, substance use, insecure housing, criminal records, or other barriers to employment.
• You will be an emotionally resilient individual who can effectively navigate challenging circumstances and provide unwavering support to those in need.

Why should you apply?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
• Competitive salary and benefits package including generous holiday and pension contributions.
• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
• Be part of an iconic charity with a 100+ year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Services Manager.

For an informal conversation to find out more about this role, please call Kirsty Gronow.

The closing date for this vacancy will be 21 September 2025. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

First stage interviews will take place on 1 October, with second stage interviews scheduled for 6 October.

No agencies please.

Equality & Diversity

We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

The Adult Lead Worker service is based at our main hub in Digbeth but provides city-wide support to adults experiencing multiple disadvantage. This service provides flexible, strengths-based advice and support to people aged 18 years plus who experience two or more of substance use, poor mental health, history of repeat homelessness and offending history. Clients may also be serially excluded from services or be at risk of exclusion from mainstream services.

This is a targeted service that aims to build resilience, improve health and wellbeing and move people towards independent living at an early stage, in order to prevent or delay the need for crisis interventions.

The Lead Workers will also act as a community navigator linking the client into local services and activities, ensuring access to and receipt of necessary care and support that will vary for each client.

You will be leading a large team of Lead Workers and report to the Service Manager.

Selection of Service Management duties :-

1. To oversee operational delivery of the Adult Lead Worker Service to ensure that the outcomes are achieved in line with the contract requirements.

2. To manage data capture relating to the contract and ensure effective support plans, case notes and statistical data analysis is available.

3. To assist in regular reporting through a range of statistical data, case studies, client feedback and other routes on a monthly and quarterly basis.

4. Work alongside and in partnership with other services across the city to promote appropriate referrals and joint working to get the best outcomes for clients.

For the full list of Key Tasks, Managerial Responsibilities and Requirements, please see the Job description and Person Specification.

Full Time – 35 hours per week

Fixed term post for 12 months

(although it is hoped to be able to extend for a further 2 years, subject to funding).

Salary: £31,071

The Diocese of Chester is seeking to recruit a Net Zero Carbon Project Officer who will have proven practical experience in the management, development and conservation of the built environment with a focus on sustainability. An understanding of, and commitment to, working with a range of building types, including clergy houses, churches and halls to improve their energy efficiency and work towards Net Zero Carbon will be needed.

The successful candidate will be knowledgeable and passionate about environmental issues and climate change. They may be at the beginning of a career or more experienced.

For informal conversation, contact Sheena Wilson, Lead Officer for Buildings and Environment - contact details in the attached documents or via the apply/redirect to recruiter button. 

The job description, person specification and application form can be downloaded from the Diocesan website: Please see website address in the attached documents or via the apply/redirect to recruiter button. 

Completed application forms should be returned preferably by email -contact details in the attached documents or via the apply/redirect to recruiter button. 

Closing date:  Wednesday 24 September 2025

Interviews: Monday 10th October 2025

Youth Participation Officer

Fitzrovia Youth in Action is looking for an experienced, passionate and enthusiastic person for our Youth Participation Officer role. If you feel like this is you, we would love to hear from you!

The post holder will manage and develop youth-led community projects in which young people develop their leadership and employability skills through becoming actively involved in their community and participating in self-directed community action. The successful candidate will oversee the development and delivery of several youth-led community projects, primarily the organisation of youth-led community events, but might also include elements of other youth-led activities, such as youth action team, health champions and ambassadors. 

For example, typically, this would involve working with groups of around 10 young people in each cohort and support them to deliver their community event project over a 12-week period.  Examples of events include youth-led football tournaments, street parties and our community Christmas dinner. This post will be part of the delivery team overseeing self-directed community action projects. The post holder may also support drop-in sessions and other activities aimed at engaging young people and referring them onto the youth-led community action programme.

We are elated to be to offer this part time post and continue the social action work with young people.

You can find the role description and persocal spec below. 

To apply, please submit your CV and a cover letter (no more then two sides) explaining your experience and why you are suited. 

We are delighted to be supporting a London-based institution in their search for a temporary Disability Advisor to join their Student Support team.  Running for 1-month in the first instance, this is a full-time role based fully onsite in Central London.

This is a fantastic opportunity for someone with specialist knowledge of disability support in Higher Education, who is passionate about promoting accessibility and student wellbeing.

Key Responsibilities for this role include:

• Providing expert advice and tailored support to students with disabilities, including mental health and long-term health conditions.
• Coordinating reasonable adjustments and Inclusion Plans and supporting students through the Disabled Students Allowance (DSA) process.
• Conducting in-house needs assessments for international and non-DSA-funded students.
• Acting as a key contact for students in crisis, working closely with the Mental Health Coordinator and wider support teams.
• Advising staff on inclusive practices and delivering disability awareness across the institution.
• Maintaining accurate, confidential records and contributing to the development of student-facing resources.

To be considered for this position, you should possess:

• In-depth knowledge of disability legislation, including the Equality Act.
• Experience supporting students in a Higher Education setting.
• Familiarity with DSA processes and inclusive learning strategies.
• Strong interpersonal, problem-solving, and organisational skills.
• A collaborative, empathetic approach and the ability to work independently.

If you're committed to creating an inclusive academic environment and supporting students to thrive, we'd love to hear from you.

CVs will be reviewed on a rolling basis, so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Job Title: Field Care Supervisor 

Location: South East London. The role is around 70% based within the community visiting participants and staff, then some home working and central office days in Islington as required. Kindly be aware that step free access is not available at our central office, and some of our other services. 

Salary: £28,200 - Full time Equivalent

Shift Pattern: Fixed term contract till March with the potential for extension, 30 hours per week, Monday to Sunday on a flexible rota between 08:00 - 20:00, including working on bank holidays and outside these hours as per service requirements.

About the role

We are looking for a Field Supervisor to lead a team who are dedicated and focused to providing support to our participants within the community. We provide person centred care and support to our participants within the community, homes, and residential properties. We support vulnerable adults to live more independently, offering friendly outreach that helps with housing, daily living, and building self reliance.

In this role, you'll:

• Be supporting the establishment of supporting staff and participants, doing assessments, working with partners, and helping ensure everything runs smoothly by carrying out quality checks.
• Line manage, lead and support your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager and Deputy Manager in leading the day to day operational delivery of the service. Delivering the highest standards of quality, performance, and improvements across your service.
• Be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development
• Ensure Risk Management ownership, ensuring processes and policies are followed
• Manage contract and Internal auditing, admin, and general other duties as required. 

About you

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our participants, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Ability to lead a team to achieve service KPI's
• Flexible and capable of commuting throughout London for client appointments and MDT meetings.
• Ability to provide advice, support and guidance to a team on all aspects of the service such as participant related enquiries which can include housing management.
• Ability to promote the service externally to enhance reputation across London and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

We’re looking for someone who shares our values and is excited to make a real difference in people’s lives!

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Job Description

This is an exciting opportunity for the right person to join the Refugee Migrant Centre as a Senior Casework Administrator authorised by the Immigration Advice Authority (IAA), formerly known as OISC.

RMC is a well-established, award-winning regional charity, widely recognised for its impactful work with refugees and migrants.

For over 25 years, RMC has assisted thousands of refugees and migrants from 162 countries, helping to break down barriers to integration and enabling clients to become

equal citizens. We provide a holistic range of services, from specialist legal advice to education and employment programs.

The successful candidate will join RMC’s Immigration department and play a key role in supporting our qualified Caseworkers in delivering immigration advice and conducting casework within the IAA framework.

RMC is regulated by the Immigration Advice Authority (IAA) and is accredited to provide free immigration advice up to Level 3, covering cases from initial advice through to the First-tier Tribunal and Upper Tribunal.

Our immigration services focus on assisting migrants (including undocumented migrants), refugees, and asylum-seekers in navigating the UK’s complex immigration legal system. We help clients secure the right to remain in the UK for themselves and their families, with a particular emphasis on human rights claims, family and private life applications, family reunion, settlement, citizenship, and applications under the EU Settlement Scheme.

Purpose of the Role:

Main duties and responsibilities

· Provide administrative support to Caseworkers across all our offices during their conduct of their immigration cases (including supporting with the intake of client information, preparing documents, handling further evidence requests and maintain case files up to date)

· Contact clients and arrange appointments as required

· Draft routine correspondence under supervision (e.g. case notes, closing letters, emails)

· Ensure accurate information is recorded in our case management system and that all case files are up-to-date

· Track deadlines and ensure applications and documents are submitted in time

· Delegate administrative tasks and supervise Legal Assistant (Placement) students

· Work with the Immigration Department Manager and the Quality Assurance Officer to ensure adherence to quality standards and IAA requirements

· Maintain confidentiality

· Work in compliance with the IAA regulatory framework and the Code of Standards as well as GDPR requirements

· Provide general administrative support to the Casework Team, including scanning, filing, and document management.

Person Specification

Knowledge, Abilities and Skills

Essential

· Strong administrative and organisations skills with attention to detail

· Experience of using case management systems

· Knowledge of Microsoft Office

· Clear understanding of confidentially/Data Protection

· Excellent communication and interpersonal skills

· Ability to work under pressure and to tight deadlines

· Structured and organised

· Ability to work sensitively and flexibly with vulnerable clients and people from diverse backgrounds

Desirable

· Experience working in an administrative role within a legal, charity, law firm or public sector setting

· IAA qualification (current or previous) or Law degree

· Knowledge of UK immigration and asylum processes

· Experience working under regulatory or compliance frameworks

· Paralegal/Secretarial qualification.

· Previous experience working with vulnerable clients

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the

post holder may be required to perform work not specifically referred to above. Such

duties will fall within the scope of the job within the appropriate pay grade. The job

description will therefore be subject to periodic review with the post holder to ensure it

accurately reflects the duties that are being performed.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

 We’re looking for a dynamic Head of Social Enterprise to help shape the future of University of Wolverhampton Students’ Union.

This is a unique opportunity to drive both strategic development and hands-on leadership across our commercial and marketing functions, as we expand our commercial offer over the next 18 months and beyond.

As Head of Social Enterprise, you will:

Provide proactive support to the Chief Executive Officer on strategy and operations. Offering clear advice to the CEO and Board of Trustees.

Lead and manage the Marketing, and Commercial teams, ensuring their work aligns with our strategic goals and values.

Play a pivotal role in the Senior Leadership Team, contributing to organisational strategy and innovation.

Developing and establishing a marketing strategy, as well as establishing a brand for the organisation that our stakeholders can relate too.

Take responsibility for the growth and development of our commercial operations, from bars and cafés to new ventures.

This role is central to driving commercial sustainability while enhancing the student experience. You’ll balance commercial performance with social purpose, ensuring our services are not only profitable but also meaningful to our members.

Key Responsibilities:

· Lead strategic and operational planning, deputising for the CEO when required.

· Develop and deliver a marketing strategy that strengthens our brand and deepens student engagement.

· Grow our commercial portfolio through research, innovation, and evidence-based decision making.

· Build and maintain strong partnerships with internal and external stakeholders, from students and staff to suppliers and the wider University community.

· Champion a positive, inclusive culture, embedding our values across teams.

About You

We’re seeking an experienced, forward-thinking leader who brings:

· Proven experience in strategic and operational leadership within a commercial, social enterprise, or third-sector environment.

· A track record of developing and delivering successful marketing and commercial strategies.

· Excellent communication and relationship-building skills, with the ability to engage diverse stakeholders.

· A collaborative and innovative mindset, able to balance business growth with social impact.

Why Join Us?

This is more than just a temporary role; it’s an opportunity to shape the long-term future of our Students’ Union. Over the next 18 months, we will be developing and expanding our commercial offer, and this role is key to that journey. For the right candidate, there is a strong possibility of the position becoming permanent.

We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status.

We want to support diverse and inclusive work environments and are actively looking for people who share our values. We particularly welcome BAME applicants.

If you are motivated by making a difference, driven by innovation, and excited by the challenge of leading a growing social enterprise, we’d love to hear from you.

To apply please follow this link:

Vacancy

As Fundraising Lead, you will already be a passionate grant writer or fundraiser looking to expand your role, incorporating grant writing and fundraising.  You will innovate and bring unique ideas to the role, developing  a strong foundation to lead a successful fundraising team.

This is a fantastic opportunity to join our Essex wide charity and play a pivotal role in supporting and empowering people to age well.

Key Responsibilities and accountabilities:

· Prepare and manage fundraising budgets, forecasting potential income and expenditure for fundraising initiatives.

· Monitor, evaluate, and report on fundraising activities, providing regular progress updates to the Finance Manager and leadership team

· Lead on prospect research and pipeline development to maximise future funding opportunities.

· Working closely with colleagues across the organisation to develop fundable and fully costed proposals.

· Develop and maintain relationships with existing and prospective funders, donors and partners.

· Manage an existing database of individual donors. Develop ideas to expand one off and regular donations.  Keep donors informed with regular updates.

· Preparing cases for support and submitting compelling written bids and complex grant applications as appropriate.

· Researching and identifying appropriate funders whose criteria match organisational development goals.

· Represent Age Well East at public speaking and networking events in the local business community (across Essex) virtually and in person when required.

· Working with marketing team to showcase partnership activity on social media, website, bespoke newsletters and press preparing and editing case studies.

· Build excellent working relationships with colleagues across the organisation, creating processes that support efficiencies and collaborative working.

· Deliver and own fundraising strategies that will excite and motivate donors to support Age Well East.

· Train, mentor, and coordinate the contributions of volunteers and staff engaged in fundraising activities.

· Innovate new initiatives and campaigns to diversify income streams, e.g., digital fundraising, community fundraising, and corporate partnerships.

· Liaise with finance and service delivery teams to report on grant expenditure and impact, ensuring funders’ requirements are met.

· Support the organisation’s mission, values and strategic aims, acting as an ambassador of Age Well East in all fundraising activities.

Vehicle and business insurance required as there will be some travel across Essex.

Are you passionate about transforming the lives of individuals who face complex barriers to employment?We are looking for an enthusiastic and dedicated Employability Advisor to assist and empower participants by equipping them with the necessary tools and motivation to move closer to sustainable employment. Within The Salvation Army, this position is called Employability Practitioner.

About us: The Salvation Army’s Employment Plus service offers support to help people become job-ready. Our goal is to assist job seekers in obtaining and maintaining employment. Operating at the heart of communities in more than 650 locations across the United Kingdom and Republic of Ireland, we work alongside job-seekers to understand their needs and goals, and tailor our service accordingly. In addition, the role of Employability Advisor will require working across other contracts which could include money management and housing support, in order to help individuals become more independent.

Our Salvation Army family has been recognised as one of the most highly recommended employers in the UK. We scored 83rd out of the top 500 employers in the UK for employee recommendations in the Financial Times (FT) UK’s Best Employers 2025.

Role overview:  This position upholds our mission values by offering participants ‘A Hand Up’ and focuses on reducing or eliminating barriers related to employability, financial issues, tenancy, relationships, well-being, social inclusion, and digital literacy. The goal is to promote awareness and foster growth and understanding of those needs and the wider community. The role is essential in identifying, nurturing, and securing suitable job opportunities for unemployed individuals within the local community, aligning with The Salvation Army’s 'work for all' ethos.

About you: If you are self-motivated, passionate about supporting people overcome their barriers, thrive in team environment and possess a proactive, solution- focused mindset then we want to hear from you. You will need to be able to source your own referrals by building networks in your local community including other Charities, Jobcentres and community venues. You will be happy to get stuck in delivering employability support that is tailored to each individual. You will have experience working on employability programmes which demonstrate your ability to offer a wide range of solutions to people in need of our help. 

*Previous applicants in the last six months need not apply.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced DBS Disclosure. This role may require you to work in a Prison which will require MOJ vetting. 

For details of how to prove your right to work in the UK please visit the Government website please note that we are unable to offer sponsorship. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

**This role requires you to hold a full clean driving licence and have access to a vehicle.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Please note in regards to location this role is based in Hastings and travel will be required across East Sussex

Working hours: Minimum of 35 hours per week 

Closing Date: 21 September 2025

Interview Date: To be confirmed

Role and Responsibilities

Housing and Service Delivery

• Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production

• Developing and reviewing support plans that reflect the interests and aspirations of residents

• Induct new residents in line with the service’s policies and procedures and support them to continue in their journey towards recovery from addiction

• Carry out assessments of those referred to Acorn House, and induct new residents

• Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)

• Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary

• Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams

• Ensure residents are supported through court or welfare rulings (if necessary)

• Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)

• Ensure Housing Benefit and Services Charges are collected and managed effectively 

• Be flexible and responsive to the changing needs of the service, ensuring high quality support is provided

• Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs and development

• Ensure residents progress and engage with other SCT programmes (when required)

• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services

• Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services

• Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent) 

• Participate in a feedback culture for continuous improvement

• Promote social inclusion, supporting residents to access all benefits available to them

• Support residents with physical and mental health issues, including liaison primary and secondary health care services as required

• Ensure all repairs and maintenance needs are raised

Monitoring and Evaluation

• Maintain accurate records of residents on In-Form

Operational Support

• Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager

• Ensure equipment of all applicable facilities is in good working order

• To provide an on-call/out-of-hours service when required

• Carry out other duties as may reasonably be required 

Special Conditions

• This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)

• The post-holder is required to work weekends as part of a rota and Bank Holidays when required

• On occasions you may be requested to change your rota to ensure the requirements of the service are covered

• In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager