Advice service manager jobs in bermondsey, greater london

About the project  

The Housing Advice Practitioner will by providing tailored advice and guidance through mainly remote online or phone support, as well as in person housing advice at a weekly housing advice surgery in the community. The role will include advocacy, coordination with legal services, workshops, and ensuring sustained support for families. 

This new Information and Advice Support Service is established to a) provide a light touch swift response service for less complex housing issues; and b) develop mechanisms for the early identification of emerging housing problems.

About the role  

We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to individuals and families. This role involves responding to enquiries, conducting housing surgeries, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. In this role, you will be working in partnership with community organisations and the council to coordinate tailored support for each client to address their housing issues. The objective of the programme is to provide advice and support to clients who have problems related to their housing and to improve wellbeing and awareness of tenancy rights and housing polices.

About you  

You will have experience of providing housing advice and working with individuals with complex needs.You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change. 

You will have:

• Excellent interpersonal and communication skills 
• Strong knowledge of housing policies and tenants' rights 
• Experience of delivering holistic support 
• Experience arranging and delivering workshops or other community events
• Good experience of working in partnerships with community and statutory organisations
• Ability to research and connect with community and statutory organisations to promote the service
• Be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work. 
• Have good organisational and planning skills
• To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.  

About Kineara  

Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.   

About the role:

Step into a pivotal leadership opportunity at Single Homeless Project (SHP) and be part of shaping a dynamic new service at the forefront of tackling rough sleeping in Westminster. The Harrow Road Assessment Hub is a fast-paced, high-impact environment where lives are changed through rapid assessment, meaningful support, and timely resettlement. As Team Manager, you’ll be instrumental in guiding a committed team of frontline staff to deliver personalised, trauma-informed support that helps clients make real progress towards lasting stability and a place to call home.

This role offers the chance to grow your leadership skills in a setting that demands creativity, collaboration, and compassion. You'll oversee the daily rhythm of the service - ensuring assessments are swift and thorough, support planning is focused and effective, and move-on options are always progressing. You’ll work side by side with the Service Manager, connecting with partners across boroughs to achieve the best outcomes for every client. It's a unique opportunity to drive forward a mission-led service while developing your own career in a supportive, ambitious organisation.

About you:

• You’re an experienced leader who brings out the best in others, supporting your team to deliver compassionate, high-quality support for clients with complex needs.
• You understand the challenges faced by people experiencing homelessness and have hands-on experience helping clients reconnect, resettle or move on from rough sleeping.
• You’re confident working in fast-paced settings, balancing care and accountability to ensure safe, effective and trauma-informed support.
• You’re skilled at building strong partnerships across housing, health and other services to achieve the best outcomes for clients.
• You bring sound judgement, clear communication and a calm, supportive approach to managing people and situations.
• You’re motivated by creating change - for your team, your service and for every client who walks through the door.

About Us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.

Important info:

Closing date: Sunday 16th November at midnight

Interview date: Monday 24th November online via Microsoft Teams

Please note there may be a second stage process for those progressed in service in Westminster. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

3 Year Fixed term contract

As well as a rewarding role with a global international development organisation, you’ll get access to a wide range of enhanced benefits including but not limited to flexible hybrid working, enhanced leave entitlement and access to several health and wellbeing programmes and benefits.

The Senior Partnerships Manager (SPM) is responsible for overseeing the grant management of assigned grants, primarily a large grant from the Asian Development Bank (ADB), as well as contributing to proposal development, representing AKF(UK) at various events and meetings of technical groups, and supporting AKF(UK)’s partnerships with ADB and others. The SPM will also support AKF’s global partnerships function. 

Grants Management

• Provide overall guidance, oversight, compliance and quality control and coordination for all components of the assigned grant portfolio (at the start, this will include one large ADB grant). The SPM will work closely with the in-country project management unit (PMU) to ensure the project(s) are delivered on-time and on-budget and proactively support the resolution of challenges as they arise.

• Support the preparation, review and feedback process on donor reports to ensure reports comply with donor requirements and are produced on time and to a high standard.

• Be an interface with the donor and communicate on a regular basis about implementation to maintain a solid relationship and to address queries or challenges effectively.

• Support the PMU in the contracting, management and oversight of consortium partners, and external service providers e.g., in monitoring, evaluation and audit.

• Provide regular updates to senior management regarding progress, risks and mitigation measures.

• Provide training and guidance to the PMU and implementing partners on ADB compliance and ensure all donor requirements are complied with, including procurement, environmental and social safeguarding.

• Take part in monitoring missions (as the security situation allows) and support monitoring and evaluation efforts.

• Work closely with finance teams in the UK and Afghanistan to ensure transparent, compliant and timely financial reporting and budget revisions as required.

• Provide technical assistance and advice in specified areas and provide training and tools to support project teams in overall grant management and quality control. 

Resource Mobilisation

• Liaise with Aga Khan Foundation (AKF) and other Aga Khan Development Network (AKDN) implementation units to identify new funding opportunities.

• Develop new funding partnerships and opportunities with ADB and other partners as relevant by leading concept/proposal design and development in coordination with country units.

Networking and building public awareness

• Establish collegial, mutually beneficial relationships and share knowledge and expertise within the AKF and AKDN as appropriate.

• Participate as a member of and provide support to the UK and Global Partnerships teams, including managing and contributing to processes related to resource mobilisation and grant management and mentoring partnerships staff.

• Collaborate with communications teams to develop stories, briefs, and other materials related to the grant portfolio.

• Develop positive working relationships with external stakeholders, particularly donor representatives and other NGOs.

Leadership and People Management

• Provide guidance and horizontal management to the PMU.

• Set the example of consistently high standards across the unit

• When relevant, play a leading role in the development of further concepts and proposals for ADB, in close collaboration with multiple stakeholders across country units.

• Filter the team and unit's documents ensuring improvements in standards of writing, presentation, content and context

Other duties as assigned.

Qualifications

• Master’s degree in a relevant field highly preferable

Experience

• Minimum 6 years of professional experience with a minimum 4 years in a programme management role (preferably in NGOs). Field-level implementation or management experience is highly preferred.

• Proven grant management experience of complex projects, including a strong understanding and experience with meeting donor criteria in project design, reporting and monitoring/evaluation, environmental and social safeguarding, and other compliance matters.

• Experience with development bank funded programming, including with the Asian Development Bank, is highly desirable.

• Proven experience of managing multi-stakeholder partnerships, complex relationships and consortia projects.

• Experience in resource mobilisation, developing relationships with multilateral donors and developing and writing complex proposals is desirable.

• Experience of working within federated organisational structures and within matrix-style team structures.

Knowledge

• Knowledge of development bank operations, priorities, systems and processes highly desired.

• Knowledge and experience of gender sensitive results-based management and evaluation with particular attention to assessing gender equality results.

• Knowledge and experience of environmental and social safeguarding mechanisms and best practices.

• Understanding of fragile or post-conflict contexts, and ideally, the Afghanistan development context.

• Knowledge of disaster risk mitigation, livelihoods support, and/or Nature-based Solutions is an asset.

Skills

• Superb analytical, organisational, negotiation and problem-solving skills.

• Proven interpersonal and communication skills, and an ability to work effectively with colleagues from diverse backgrounds with a high degree of cultural sensitivity. Comfortable working across time zones and in cross-cultural settings.

• Excellent written and oral communication skills in English with strong attention to detail.

• Entrepreneurial, pro-active self-starter with strong emotional intelligence and critical thinking abilities, able to work independently and multi-task in a fast-paced environment with numerous and competing deadlines.

• Ability to handle complex relationships with colleagues and partners, senior leadership, and external stakeholders in a professional manner. Able to provide stable, consistent, and courteous communication when dealing with external organisations and all colleagues (especially country units).

• Strong IT skills, including Office and Excel. 

 FURTHER DETAILS

• The role will require the ability to travel to project locations, including Afghanistan (approximately 15% of time, security situation dependent) and other potential locations for donor meetings.

Application Details:

• Must have right to work in the UK

• Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.

We're looking for someone a lttle bit special - someone who believes in the deep potential of children who are not thriving elsewhere in life and who has the experience, passion, energy and the drive to go the extra mile on these young people’s behalf.

The position is an exciting dual role:

1. Volunteering & People Manager (80% of workload)

You'll become a key cog at the heart ofFree to Be's management team, taking lead responsibility for volunteer and staff recruitment and retention, holding and delivering our volunteering strategy, launching a new training infrastructure through 2026-27, and heading up 'all things volunteering'. With one direct report, you'll aim to grow volunteer numbers year on year, ensure volunteers are well matched, and well supported, onto our residential projects, and lead on quality assurance, including volunteering standards concerns/grievances.  Alongside our Services, Operations and Fundraising Managers, you'll be a core management team member holding shared responsibility for the day to day running of an impactful and growing children's mental health and adventure charity and will work closely with our inspiring and supportive CEO to set longer-term key strategic goals underpinning Free to Be's future development.

2. Residential Project Lead Coordinator (20% of role)

Our residentials are fun, immersive, tiring (in all the right ways), impactful and inspiring. A core aspect of all Free to Be Kids staff's roles is leading circa 8-10 of our residential projects across each year - working on the ground with the children, leading the volunteers & staff team on project, and helping make the projects special, safe, and transformative for vulnerable young people, many of whom have damaged confidence, low self-worth, or other social-emotional needs. 

Attendance at approximately 8-10 five-six night residential projects per year outside London is a core component of this role. As a manager, you'd likely attend 8-10 residentials in year 1 to build familiarity with both the projects and our volunteer base, with this dropping to c.8 per year thereafter.

On offer to the right candidate:

Salary: Circa £38,000 - £40,000, dependent on experience.

Hours: Fulltime: 37.5 hours per week. Essential attendance on at c.8-10 residential projects a year.

Leave: 25 days per year, plus bank holidays and up to 13 additional pre-set discretionary reward days in September and during the Christmas period. A substantial perk of the role is potential to take up to 4 consecutive weeks off to travel each September.

Other benefits: 4% employer pension contribution paid on full base salary, rising by 1% per year of service, up to a maximum of 7%; hybrid working; office with great transport links; flexible working (outside core hours); employee reward scheme; tight-knit, fun, vibrant, cohesive staff team with great morale.

Based: Hybrid – our small office in Waterloo, London. Hybrid working is well established with the majority of the team splitting time around 50:50 between the office and home.

To start: Early January 2026. 

Who we’re looking for:

Our next Volunteering Manager hero. You'll be fun, flexible, energised, experienced in work with young people with addtional needs, and looking to join an organisation you can believe in and who in return will believe and invest in you.

Kind, empathetic, resilient and efficient, you’ll have a real affinity for supporting others - whether volunteers, more junior staff, or children themselves. We're looking for someone who loves working with young people, as you'll be role modelling that commitment and energy to our volunteers and playing a leading role in holding our already thriving team culture. Volunteer Management or HR experience is a bonus, and capacity and personality to quickly pick that up is a must, but ultimately we're looking for the right organisational fit - someone who believes in what we do and wants to step up to join a management team working hard to deliver it. 

You’ll have the flexibility to work away from home on (up to) 10 five to six day residential projects per year. Ideally, you’ll also have experience of leading projects for children – whether residential or non-residential - for example as a teacher, or running groups in other settings. Experience of working on or leading residentials projects themselves is not required but may be an advantage.

We are a small, vibrant, 'can do', friendly staff team of 10, supported by a committed volunteer base of around 300.

We are particularly keen to encourage applications from those who can help us represent the lived experiences of our children through their own lived experience or background.

To apply:

See full Job Description & Person Specification on our website.

Send a copy of your CV or up to date LinkedIn profile, as well as a covering letter and introductory short video, by the closing date of 10pm, Wednesday 26th November 2025.

Covering letters should be very approximately 1 to 1.5 sides A4 and address the question of: ‘Why this role, why now’, as well as ‘what strengths, experience and skills you would bring into the role’.We also ask for a short (1-3 minutes) informal video introducing yourself and touching on the person specification. We have found this helps bring the strongest applications to life, and filters out AI driven applications.

Selection Process and Timeline:

Selection will be via two stage interview. As there is only a short turnaround from application closure on 26th November to 1st stage interviews 1st-2nd December, we will assess applications and offer interview slots throughout the window. However, you will not be disadvantaged if you need to wait till the closing date to submit.

1st stage interviews: Mon 1st - Tues 2nd December (virtual)

2nd stage final interviews: Mon 8th - Tues 9th December (in-person preferred, London Waterloo)

Please hold interview dates as alternate dates are unlikely to be available.

​The role requires an Enhanced DBS check and existing right to work in the UK.

If you have any questions about the role, contact us via our website and we’d be happy to arrange an informal chat. We look forward to hearing from you!

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £37,800 - £38,500 per annum
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.

About the role

The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.

As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.

Responsibilities of the post

• Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
• Build strong relationships and liaise with commissioners and partner organisations.
• Manage the Flourish and PCN contracts.
• Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• Support the development of services by promoting and being responsive to changing needs.
• Oversee the recruitment and management of client facing staff.
• Be a strong safeguarding level 3 champion and manage/support referrals.
• Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
• Monitor outcomes and evaluate the service, ensure all KPIs are met.
• Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
• Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT. 
• Maintain and enhance service delivery standards and effectiveness.
• Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 5pm on 26th November 2025. 
Interviews to be held on 2nd December 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Advice & Triage Service Manager

Salary: £55,544 – £61,000 per annum 
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Permanent 
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)

Interviews: 24th & 25th November, 2025

Are you passionate about helping families with diverse needs have a positive experience when accessing social care?

Do you want to work in a dynamic partnership of 12 community organisations?

Are you up for the challenge of establishing referral pathways and embedding a new advice, triage and support service?

If you’re saying yes to the above, we would welcome an application from you.

About the Role

We’re recruiting an Advice & Triage Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners seeking advice and guidance across children’s and adult social care.  This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation. 

You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors.  This role offers a unique opportunity to shape a model that puts accessibility and cultural sensitivity at the centre of how families seek support.

About Norwood

Founded in 1795, Norwood is the UK’s oldest Jewish charity, supporting neurodivergent children, their families, and adults with neurodevelopmental disabilities.

At Norwood, you’ll make a real difference every day.  You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging.  We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your Day-to-Day

As Advice & Triage Service Manager you’ll:

• Deliver: establish and embed the Advice Triage (OFD) model for public launch in March 2026
• Lead: recruit, manage and motivate a multi-disciplinary team including triage workers, referrals staff, and reception
• Develop processes: create triage protocols, safeguarding and referral procedures, and escalation frameworks
• Be client focused: oversee a first class inbound query management across all contact channels
• Champion collaboration: coordinate referral pathways with   key partners, and build strategic relationships with schools, synagogues, charities and LA/NHS services
• Design: manage the design and population of an online service directory
• Turn up the volume: work with communication and engagement teams to promote the service
• Ensure great customer service: oversee the development and rollout of a CRM system
• Analyse and evaluate: lead service evaluation, report to senior leadership  and funders, and embed co-production in service design

Qualifications, Training and Experience

Essential:

• Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
• 3+ years’ experience in social care, education, or advice services
• Proven ability to lead services, manage teams, and deliver change
• Strong knowledge of referral systems across the voluntary and statutory sectors
• Sound safeguarding knowledge
• Excellent stakeholder, communication and CRM skills

Desirable:

• Knowledge of the Jewish community and culturally specific services
• Experience setting up a helpline, triage service or call centre
• Familiarity with neurodivergent support needs and transitions
• Experience developing service directories or digital tools

Reward & Benefits

We offer a supportive, purpose-driven environment with:

• Hybrid and flexible working (Finish at 13:00 on Friday’s)
• 21 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
• Employee Assistance Programme
• Blue Light Card discount scheme access
• Cycle to Work scheme
• Health cash plan including dental, optical, physio and other benefits
• Opportunities for development and leadership coaching

To apply: 

• Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.
• Please also review the attached candidate pack 

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.

This is a full time and fixed term contract until 1 May 2027.

We’re looking for a creative communications professional ready to lead a team focussed on making impact for our members. Students’ Union UCL is at the centre of students’ education, creating an environment where our members can develop, learn, and have fun. As Communications Manager, you’ll lead our communications strategy across digital, editorial, and internal channels. You’ll shape our brand voice, ensure our messaging resonates with students and staff, and craft a positive image of our organisation. From podcasts and videos to impact reports and internal culture-building, you’ll be at the heart of how we tell our story.

The Youth Endowment Fund 

Senior Research Manager

Reports to: Research Lead

Salary: £52,736

Contract: 18 months fixed term 

Location: Central London or Hybrid (see below) 

Closing date:  Thursday 20th November at 12 pm

Interviews: Week commencing - 1st December 2025

About the Youth Endowment Fund 

We exist to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

Last year, 509 children were tragically admitted to hospital after being assaulted with a knife. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.

At the Youth Endowment Fund, we are working to create lasting change. To succeed, we must build a world-leading body of knowledge on the violence that affects young people and how it can be stopped. This means producing rigorous, relevant evidence — through synthesis, data analysis and in-depth research into young people’s lives. But knowledge alone isn’t enough. We must make it accessible and actionable: showing what works, how services need to change, and how the systems around them must adapt. And we must partner with the people who can make change happen — across policy, practice and local systems — to turn evidence into impact.

About the role

We recently started a new workstream of research into why violence happens, and which children are most vulnerable. We are working with experts across research, policy and practice to investigate: 

· What are the risk and protective factors for violence?

· Why does violence happen? What are the underlying causes?

· How can we use this research to improve policy and practice, and keep children safe?

We are recruiting a Senior Research Manager to lead a portfolio of projects in this workstream. This will include research exploring how predictive tools and algorithms are used to assess risk of involvement in violence and guide support decisions.This joint programme with UKRI Safer Streets Mission will investigate whether these tools can help practitioners identify people at risk accurately, safely, and fairly—and whether their use improves outcomes.

Predictive tools are structured frameworks that aim to help professionals such as police analysts or social workers assess someone’s likelihood of committing violence. They differ from “pure” professional judgement, where practitioners rely solely on their own assessment without a formal checklist or model. These tools have been used for years but are becoming both increasingly powerful and controversial as new approaches, including machine learning, emerge.

The Senior Research Manager will commission and oversee a research team to deliver two projects:

1. A systematic review of existing research on predictive tools in violence prevention.

2. Primary research on how these tools are currently used in England and Wales, including their practical and ethical implications.

The final report will assess predictive accuracy, impact, implementation, ethics, and equity. The Senior Research Manager will ensure methodological rigour and translate findings into clear, actionable guidance on whether and how these tools should be used.

The Senior Research Manager will also lead a range of related projects, such as:

· Commissioning new research into the causes, risk factors and protective factors for violence.

· Contributing to the development of accessible online tools (similar to our existing Toolkit) which make this research accessible and help decision makers target support where it is most needed.

The Senior Research Manager will be part of YEF’s Research team. The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by developing the YEF’s funding strategy and creating free, highly accessible research summaries and actionable recommendations for policy makers, commissioners and practitioners. We’re a high-performing team which values intellectual rigour and getting to the truth, compassion for children, ambition about what we can achieve and humility about what we know. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children.

Please go to our website for the full 'About You' section and job description.

While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Hybrid Working Details  

Our office is located in Central London. Team members who reside within the 32 London Boroughs or are within a 90-minute commute are expected to attend the office at least two days per week.

For those living outside of London but within England, Scotland, or Wales, the expectation is to work from the London office two days per month.

As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

To Apply 

To apply, please send a CV, a cover letter answering the questions below and complete the monitoring form. You can submit your application by clicking on the "Apply for this" button by 12:00pm Thursday 20th November 2025.

When applying for this role, please ensure that your cover letter, within a maximum of 1000 words, covers the following questions:

1. A clear example of when you have translated complex research findings into actionable and usable summaries or guidance for policy makers or practitioners  

2. A clear example of a research project you have delivered or commissioned, and explain how you ensured its quality

Interview Process 

Interviews will take place on week commencing 1st December 2025.  

There will be a task to prepare for in advance of the first stage interview and a possible second-stage interview stage.

PLEASE NOTE: We do not sponsor work permits, and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 

• 25 days holiday plus Bank Holidays and 3 additional closure days over Christmas

• Four half days for volunteering activities

• Employee Assistance Programme – 24hr phone line for free confidential support

• Death in service - 4 times annual salary

• Flexible hours. Core office hours 10am – 4pm

• Financial support including travel and hardship loans

• Employer contributed pension of 5% 

Personal Data   

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.   

[1] We have launched a call for proposals for teams to do this work. You can read more about this here.

Join Samaritans as our new Data Protection Manager and play a vital role in ensuring data protection compliance across the organisation.

As our Data Protection Manager, you’ll be the go-to expert for all things data protection. You’ll lead our compliance efforts, advise teams across the organisation, and ensure we meet our legal obligations with confidence and care.

Reporting to the Head of Governance, Risk & Compliance, you’ll work collaboratively with colleagues, volunteers, and external stakeholders to embed best practice and foster a culture of privacy and accountability.

Contract

£48,000 - £50,000 per annum plus benefits

Full Time (35hrs per week)

Permanent contract

Hybrid – Linked to our Ewell (Surrey) office

​In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month. 

We are passionate about flexible working, talk to us about your preferences 

​

​What you’ll do 

Act as Samaritans’ appointed Data Protection Officer, offering support and advice across the organisation

Lead on data protection compliance, including incident management and Subject Access Requests (SARs)

Develop and maintain policies, procedures, and training that support a privacy-first culture

Monitor and manage data protection risks, controls and compliance

Oversee Data Protection Impact Assessments (DPIAs), Legitimate Interest Assessments (LIAs), and third-party due diligence

Monitor and respond to queries in our data protection inbox

Serve as the main contact for privacy queries and liaison with the Information Commissioner’s Office

​

​What you’ll bring

Proven experience in managing data protection compliance

Strong stakeholder management and communication skills

Ability to explain difficult concepts and provide complex advice in simple terms

Ability to work independently and collaboratively across teams

High attention to detail and a proactive, solutions-focused mindset

​

Expert knowledge of data protection legislation (desirable)

Knowledge of cyber security risks and information security standards (desirable)

Experience in managing data protection incidents and breaches (desirable)

Experience in the charity or not-for-profit sector (desirable)

Professional qualification in data protection or related field (desirable)

​

Why Samaritans?

​At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

​

Apply now

If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter outlining how your skills and experience match the requirements for this role.​

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

​

Applications close: 12th November 2025 at 09:00am

Interviews: w/c 24th November 2025

Student Advisor

The Advice and Wellbeing team at KCLSU are looking for a Student Advisor to deliver high quality and empowering one-to-one advice and support to our student members. 

Key responsibilities include: 

• Ensuring that students can access the KCL (and linked institutions) regulations and procedures, equipping them with the information, tools and support that they need to take the decisions that are right for them in their circumstances. 
• Delivering specialist advice through a range of channels, managing a caseload, and keeping accurate case records. 
• Representing individual students at formal and informal University meetings. 
• Identifying policy issues/trends and communicating these to the Advice management team, as well as contributing to the development and delivery of KCLSU Advice and Wellbeing projects. 

To apply for this role, please fill in an application form and include a personal statement detailing how you meet the person specification, which is attached. 

To be eligible for this role, you must: 

• Be eligible to work in the UK, and provide proof of this (i.e. a passport / visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship. 
• Have a National Insurance number, or be in the process of applying for one. 
• Not be a trustee of King's College London Students' Union.

REF-224 998

This exciting new role at the Green Party has been created to underpin the Party's work on equity, equality, diversity and inclusion. The EEDI & Culture Manager will act as an internal advisor and will aid the leadership in defining the Party's responsibilities in this area.

We are looking for someone with a high level of knowledge and experience relating to EEDI and culture. You will be familiar with relevant legislation and best practice. You will also have experience in leading development and change in organisations.

The EEDI & Culture Manager will be working with people across the organisation at all levels. This includes the leaders of the Party and governance bodies, employees and activists. They will have the opportunity to shape and influence the Green Party's approach to increasing diversity and help cultivate an inclusive, equal and equitable culture across the organisation.

Location: Islington (Hybrid)

Salary: £42,978 - £45,630 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Permanent

Closing Date: Tuesday 18th November 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Service Mannager at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Within the London Borough of Islington we run a comprehensive range of community based provision for survivors of all genders. At the core is our Independent Domestic Violence Advisor (IDVA) service which support those at the highest risk of harm.  We have a number of specialist roles and pan-borough project, which provide targeted support to providers and work closely in conjunction with partner services and work with over 500 survivors each year.

About the Role

We are looking for an exceptional leader to lead on delivery of our community based support within the London Borough of Islington. These services include core IDVA teams and additional specialist roles, often supporting survivors at the point of crisis and highest risk. You will take a lead role in ensuring the high standards we set are achieved and identifying where and how we can make improvements. You will lead on development and maintenance of effective commissioning relationships and be able to identify and develop opportunities for service enhancement and growth. This role requires in person working, mostly at our Head office in Camden, which may vary or change depending on service demands.

About You

You will have leadership experience in a VAWG or other service delivery organisation which includes management of different service elements. You will be comfortable with managing risk and a calm, reflective operational leader able to support staff who are often working in crisis response mode.  You will have used your experience of working in a service delivery environment to identify and implement service improvements. You will have good data literacy and eye for detail, particularly around service utilisation and reporting.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.

Housing & Welfare Advice Workers must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £31,746 to £36,678. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).

Those applying for this post should have:

· Experience providing housing and welfare advice with a focus on clear, supportive communication

· Confidence in handling a busy and varied caseload, including complex casework

· Comfort working with people facing homelessness or housing difficulties

· A kind, non-judgmental, and person-centred approach

An application form, Job Description & Person Spec can be found on our website.

Closing date: 21/11/2025

Interview date: 09/12/2025

Location: home based with regular travel to support your team as needed and also to the London head office

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to join Dementia UK’s growing Community Fundraising team as the Senior Regional Fundraising Manager, where you will lead, inspire and empower your talented team of Regional Fundraisers and Fundraising Managers to unlock the full potential of our highest-value supporters—individuals, community groups, and regional corporate partners—across the UK.

You will play a pivotal role in shaping and delivering our community fundraising strategy by crafting ambitious regional plans, nurturing high-performing teams, and driving innovation in supporter engagement. Championing a relationship-led approach, ensuring every supporter feels valued and inspired to raise vital funds. You will lead collaboration with other teams such as National Corporate and the Marketing and Communications team to drive new business pipelining and amplify Community Fundraising campaigns, develop new fundraising products, and represent Dementia UK at external events and sector initiatives.

You will be responsible for effectively recruiting, training and developing staff, creating an aspirational culture where the team are motivated to meet and exceed targets. Using insight, analysis and audience understanding, you will inform strategic decisions and continuously evolve our regional fundraising approach to maximise impact and income.

We are looking for you to bring a strong background in community fundraising and a track record in growing fundraising income. Confidence in setting and managing large budgets, reporting on KPIs and adjusting plans as necessary is essential. An understanding of delivering community fundraising products and scaling ideas that support donor acquisition and retention is vital, with the ability to use insight to shape pipeline and stewardship planning. You’ll also be an experienced team leader who can motivate and guide others to deliver results.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.

This role will be subject to a Basic DBS check.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.