Advice team manager jobs

Welfare Rights Adviser 

Department - Support hub

Salary £32,445 per annum ( £19,467 pro rata for part time) 

Hours of work 22.5 hours a week over three days.

Base Hybrid working for the foreseeable future with regular attendance to the office at least 2 days week at Royal Free Charity, The Pears Building, Pond Street, London, NW3 2PP and Royal Free Hospital- Support Hub

The role

The welfare rights adviser will report to the welfare rights supervisor.

The welfare rights adviser  will be supporting people affected by long term health issues with financial challenges, supporting with benefit and housing advice, and referring on for further support where appropriate. 

Experience as a welfare rights adviser, including managing your own casework, is essential when applying for this role.

Principal accountabilities / responsibilities: -

Welfare rights advice and casework

· To provide welfare rights advice and casework for people affected by long-term health conditions, including inpatients, outpatients, and carers.

· To work at least two days per week on site, mainly based at the Royal Free Hospital or the Royal Free Charity office

· To provide advice and support primarily on welfare benefits and housing matters (that do not require a solicitor).

· To check whether clients are in receipt of all the benefits they are entitled to and help them claim relevant benefits.

· To help clients understand benefit decisions and challenge them (where appropriate) by way of mandatory reconsiderations and appeals.

· To help clients ensure they keep to their responsibilities in respect of their benefit claims, for example by notifying any relevant changes of circumstances.

· To refer or signpost clients to other agencies or departments as appropriate, e.g., housing solicitors; community care cases involving social services and NHS duties, FCA-regulated debt and immigration services.

· To signpost or refer to other services that might be valuable to a client such as condition specific charities, mental health support, or offerings in the local community that would improve their health and wellbeing.

· As part of this role, there may be some advice given to NHS staff.

· There may also be some involvement in new advice projects

· There will also be some triaging new referrals as part of this role

The team

The support hub department is here to support people affected by long term health conditions (patients and carers), to help them with the practicalities of living with a chronic condition; to improve wellbeing and quality of life. 

We are here to transform patient experience and staff experience and change lives for the better.

We aim to play our part in addressing inequalities in health, through supporting with the wider determinants of health (e.g., finances, housing); areas which can have a direct impact on someone’s health outcomes and recovery. Through doing this, we support the NHS and Royal Free London NHS Foundation Trust staff, stepping in where they may not have the time or expertise.

We are proud to hold the Advice Quality Standard (AQS), recognising us as well-run legal advice service, operating within social welfare law, and committed to social justice. 

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

•  CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification.

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Monday 10 November 2025, 12 noon.

Interview date: Wednesday 19 November  2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

The Mental Health Foundation is recruiting for a Policy & Public Affairs Manager (Wales) to support the Policy & Public Affairs team based at our Cardiff office.

Mae’r Sefydliad Iechyd Meddwl yn recriwtio ar gyfer Rheolwr Polisi a Materion Cyhoeddus (Cymru) i gefnogi’r tîm Polisi a Materion Cyhoeddus yn ein swyddfa yng Nghaerdydd a gweithio o bell.

Deadline: 5pm Thursday 20th November
Location: Cardiff
Salary: Starting salary £38,193 rising to £42,385 pro rata (£19,096.50 rising to £21,192.50 actual)
Hours: Part-time, 16 hours per week (0.5 FTE)
Contract type: This is a permanent role

Dyddiad cau: 5pm ddydd Lau 20 Tachwedd
Lleoliad: Caerdydd
Cyflog: Cyflog cychwynnol o £38,193 gan godi i £38,193 pro rata (cyflog gwirioneddol o £19,096.50 yn codi i £21,192.50)
Oriau: Rhan amser, 16 awr yr wythnos (0.5 Cyfwerth ag Amser Llawn)
Cytundeb: Rôl barhaol

This exciting role will develop and lead our policy and public affairs work in Wales at a pivotal moment in Welsh policy and politics. Working independently and with colleagues across the UK, this role will build and maintain key policy relationships with the Senedd and across the mental health sector in Wales and develop campaigns to drive better understanding and action on public mental health in Wales.

Bydd y rôl gyffrous hon yn datblygu ac yn arwain ein gwaith polisi a materion cyhoeddus yng Nghymru mewn cyfnod tyngedfennol ym maes polisi a gwleidyddiaeth yng Nghymru. Gan weithio’n annibynnol a gyda chydweithwyr ledled y DU, bydd y rôl hon yn meithrin a chynnal perthnasoedd polisi allweddol gyda’r Senedd ac ar draws y sector iechyd meddwl yng Nghymru, ac yn datblygu ymgyrchoedd i gael gwell dealltwriaeth a gweithredu ar iechyd meddwl y cyhoedd yng Nghymru.

What does the role involve?

• Build and maintain relationships with key stakeholders in Wales, including policymakers, healthcare professionals, and people with lived experience.
• Develop and lead campaigns on public mental health in Wales.
• Analyse policy developments in Wales and their impact on people with mental health problems.

Beth mae’r rôl yn ei gynnwys?

• Meithrin a chynnal perthnasoedd gyda rhanddeiliaid allweddol yng Nghymru, gan gynnwys gwneuthurwyr polisi, gweithwyr iechyd proffesiynol, a phobl gyda phrofiad byw.
• Datblygu ac arwain ymgyrchoedd iechyd meddwl cyhoeddus yng Nghymru.
• Dadansoddi datblygiadau polisi yng Nghymru a’u heffaith ar bobl gyda phroblemau iechyd meddwl.

What skills, knowledge and experience are we looking for?

• A strong understanding of the Welsh political system
• Experience in developing and implementing campaigns to influence policy change
• Proven ability to analyse data and develop evidence-based policy recommendations

Pa sgiliau, gwybodaeth a phrofiad yr ydym ni’n chwilio amdanynt?

• Dealltwriaeth gadarn o’r system wleidyddol yng Nghymru
• Profiad o ddatblygu a gweithredu ymgyrchoedd i ddylanwadu ar newid polisi
• Y gallu i ddadansoddi data a datblygu argymhellion polisi’n seiliedig ar dystiolaeth

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

Mae diogelu yn fater i bawb – mae’r Sefydliad Iechyd Meddwl wedi ymrwymo i ddiogelu a hybu llesiant ei holl fuddiolwyr, y rhai sydd o’u cwmpas, ei staff, ei wirfoddolwyr, ac unrhyw un arall sy’n dod i gysylltiad gyda’i wasanaethau, ac mae’n disgwyl i’r holl ymddiriedolwyr, staff a gwirfoddolwyr rannu’r ymrwymiad hwn. Bydd gofyn i’r ymgeisydd llwyddiannus gwblhau gweithdrefnau fetio priodol (prawf cymhwysedd i weithio yn y DU, prawf preswylio a sgrinio cyflogaeth boddhaol, gan gynnwys gwiriad Datgelu a dau eirda mwyaf diweddar), ynghyd ag adnewyddu gwiriadau Datgelu bob tair blynedd. Ni allwn noddi’r swydd hon, mae’n rhaid i chi allu dangos eich cymhwysedd i weithio yn y DU.

How to apply / Sut i ymgeisio

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Thursday 20th November and we are unable to accept late applications. Interviews are planned for 1st & 2nd December.

Os ydych chi’n credu bod eich sgiliau’n cyfateb, ac os hoffech fod yn rhan o sefydliad deinamig sy’n tyfu, cwblhewch a chyflwynwch eich cais isod. Sicrhewch eich bod yn atodi CV diweddar a datganiad o addasrwydd gan ateb yr holl bwyntiau a nodir yn y fanyleb person. Bydd y cyfnod ymgeisio’n cau am 5pm ddydd Lau 20 Tachwedd, ac ni allwn dderbyn ceisiadau hwyr. Bwriedir cynnal cyfweliadau ar 1 a 2 Rhagfyr.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

Rydym ni’n credu y dylai ein pobl gynrychioli’r cymunedau, y sefydliadau a’r unigolion yr ydym yn gweithio â nhw. Mae amrywiaeth a chynhwysiant yn flaenoriaeth strategol i ni fel cyflogwr, ac fel elusen iechyd meddwl, ac rydym yn falch o fod yn un o lofnodwyr Siarter Hil yn y  Gweithle, Busnes yn y Gymuned, a’r Cynllun Hyderus o Ran Anabledd. Rydym yn mynd ati’n weithredol i annog ceisiadau gan adrannau o’r gymuned sy’n cael eu tangynrychioli.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

Os oes gennych anabledd, angen cymorth ychwanegol, neu os oes gennych unrhyw gwestiynau’n ymwneud â’r rôl, cysylltwch â ni. Rydym yn gwneud addasiadau rhesymol drwy gydol y broses recriwtio ac yn ystod cyflogaeth. Bydd ymgeiswyr gydag anabledd sy’n bodloni’r holl feini prawf yn y fanyleb person yn cael cynnig cyfweliad. Felly, sicrhewch eich bod yn rhoi tic yn y blwch perthnasol at y ffurflen gais ac yn nodi’n glir yn eich cais/llythyr eglurhaol os ydych yn ystyried eich bod yn bodloni gofynion Deddf Cydraddoldeb 2010 / Deddf Gwahaniaethu ar Sail Anabledd 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

Rydym ni’n gweithredu system recriwtio ddigidol yn bennaf (gan gynnwys cyfweliadau dros fideo gynadledda). Rydym wedi symud tuag at fodel o weithio hybrid o 2 ddiwrnod o leiaf yn y swyddfa bob wythnos, a’r gweddill yn gweithio o gartref.

We look forward to hearing from you!

Edrychwn ymlaen at glywed gennych chi!

The Work Rights Centre, in partnership with the LEF Fellowship Programme, is looking for a Trainee Solicitor to join our ambitious and driven team. We are a charity set up by migrants and for migrants, and every day our multilingual team of legal advisers stand up for their employment rights and secure their immigration status. 

This is an ideal opportunity for a candidate with a strong sense of justice, who is looking to build a career in a legal profession. This role will suit someone who values impact, and the opportunity to make a real  difference in the lives of vulnerable migrant workers and disadvantaged Britons.

You will be able to learn from three experienced solicitors, exercise your skills as an adviser, and progress your career in a friendly and supportive environment. The LEF Fellowship Programme will cover the cost of your mandatory legal training and exams. By the end of two years you will have had the chance to complete your SQE training and gain the required practical experience to fully qualify as a solicitor.

The role

As the Trainee Solicitor,  you’ll work on a stimulating range of issues across two wide areas of law -  Immigration (in Year 1) and Employment (in Year 2). You will learn how best to support vulnerable clients with limited English language and digital skills, how to spot signs of modern slavery or manage safeguarding concerns.

Working with our immigration team, you will help clients understand and secure their immigration status in the UK. You will support clients who have limited leave to remain (e.g. on employer-sponsored visas, Ukraine Visa Schemes, or pre-settled EUSS status) or who are entirely undocumented. Working with our employment team, you will work on cases involving non-payment of wages, non-provision of work, unlawful deductions, race and gender discrimination, or unfair dismissals. Crucially, you will have the opportunity to understand the real-life intersection of the two areas of law, as they are often experienced by the same clients. 

This is a brilliant opportunity to gain well-rounded experience across all stages of the legal process, including interviewing clients, collecting information and assessing evidence, taking down witness statements, providing over the phone and written advice, and collating evidence bundles. 

Alongside your legal work and SQE2 study, you will complete an independent social justice project aligned with your personal interests and objectives of the charity. This might entail legal research, sourcing strategic cases, or compiling data on the impact of the current policies. Working on this project will give you an opportunity to conduct strategic legal work contributing to systemic change. 

The fellowship programme will cover the cost of both your legal training and wide-skills training, as well as providing you with well-being support. Please find a full list of benefits on the LEF website.

About you

We’re looking for an enthusiastic and confident colleague who shares our commitment to providing excellent legal advice to migrant workers. Key criteria include:

• Completed and passed (or expect to pass by 14 March 2026) the Legal Practice Course (LPC) OR have an undergraduate degree and completed and passed SQE Part 1.

• Enthusiastic and proactive, motivated by a strong sense of justice.

• Confident and resourceful, you enjoy public-facing work and are keen to learn.

• Experience of working with  marginalised migrant communities

• Experience of working in a team, and progressing towards shared objectives.

• Can demonstrate commitment to social justice, and the aims and values of the Work Rights Centre.

How to apply

Download the full job description and person specifications. Please apply directly via LEF portal by the end of Friday, November 28th.

Successful candidates will be notified if they have been shortlisted for an interview by January 2026. The interviews will take place online between 26th January and 6 February 2026. The traineeship will commence on 1st April 2026.

Professional Conduct Officer
£32,000 pa pro rata plus excellent benefits
Part-time, 14 hours per week
Hybrid working with occasional travel to London office

Are you an experienced legal or regulatory professional seeking a flexible, part-time role where you can directly impact public protection?

The British Acupuncture Council (BAcC) is the leading, and only Professional Standards Authority (PSA) accredited, professional body for traditional acupuncturists in the UK, representing a register of over 2,300 practitioners. We are recruiting a Professional Conduct Officer to play a vital, hands-on role in upholding the highest standards of professional conduct.

This is a unique opportunity to use your expertise to shape the future of self-regulation in a respected complementary healthcare field.

The role

Reporting to the Professional Conduct Manager, you will be crucial to the operation of the BAcC's disciplinary and professional health procedures. Your key responsibilities will include:

• Case Management & Panels: Assisting in the effective operation and management of Professional Conduct Panels (Investigating Panel, PCCP, Health Committee).
• Legal Liaison: Instructing and liaising with BAcC counsel and solicitors on complex disciplinary and fitness-to-practice matters.
• Policy & Codes: Drafting, researching, and updating the BAcC’s Professional Codes and Guidance Notes, ensuring they align with new legislation and best practices.
• Advising: Providing expert advice and support to the Professional Conduct Manager, Governing Board, and panels on regulatory matters and risk management.
• Public Protection: Handling and managing a varied caseload of complaints and concerns from patients and the public relating to issues such as boundary breaches, safe practice, and clinical competence.

About you (essential requirements)

We are looking for a candidate who is driven, analytical, and highly organised. You must be able to work autonomously and bring significant expertise in the following:

• Post-graduate Legal Qualification OR Extensive professional experience within a UK professional regulation environment (e.g., fitness to practice, professional conduct, ethics).
• Proven experience in advising or working directly with Panels/Committees in disciplinary or statutory proceedings.
• Strong understanding of legal principles, excellent analytical skills, and the ability to write clearly in plain English for guidance documents and reports.

Please see the attached Candidate Pack for the full job description

Closing date: 5pm on Wednesday 12 November 2025
Interviews will be held on Wednesday 26 November 2025 (online).

Operations Officer

Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Finance/HR/Operations Manager
Salary: £28,200 per annum

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our prevention programmes disrupt traffickers’ ability to recruit at-risk individuals by providing lifesaving information through our bespoke, geo-targeted social media campaigns.

The Operations Officer plays a vital role in keeping STOP THE TRAFFIK’s day-to-day operations running efficiently. Working closely with the Finance & HR Manager and Executive Team, this role supports organisational systems, finance processes, and internal communications — helping our global anti-trafficking work stay coordinated, compliant, and effective.

This position suits a highly organised, proactive individual who enjoys creating structure, improving processes, and supporting others to perform at their best. You’ll be at the heart of the organisation — connecting teams, managing key administrative systems, and ensuring smooth operations across all areas.

This role will be responsible for:

Team & Office Environment

· Monitor STOP THE TRAFFIK’s phone and general ‘info’ inbox, directing messages to the appropriate team members.

· Support the upkeep of the office environment, ensuring facilities are well maintained and team members take shared ownership of the space.

· Coordinate team days and team-building activities, in collaboration with the Team Building Champion.

· Lead onboarding for new staff alongside line managers to ensure a smooth induction experience.

Executive Support Functions

· Provide administrative support to members of the Executive Team.

· Take minutes and capture action points in Senior Leadership Team meetings.

· Prepare briefing notes for key meetings with the Senior Leadership Team.

Finance

· Support the Finance & HR Manager by reconciling transactions on Xero, producing invoices, processing payments, and assisting with monthly and quarterly reporting.

Operations

· Develop and maintain effective internal systems that improve organisational efficiency and automation.

· Maintain key organisational records (e.g. contracts, insurance, supplier information) and handle confidential information appropriately.

· Manage the policy dashboard, ensuring policies are up to date, and notify relevant staff when reviews or updates are required.

The ideal candidate will have:

· Some experience in administration, operations, or office support.

· Excellent organisational skills with great attention to detail.

· Comfortable handling basic finance tasks such as invoices, payments, and record keeping, with an acumen for numbers and data.

· Competence using Excel and data visualisation tools.

· Strong written and verbal communication skills.

· A proactive, friendly, and professional approach to work.

· The ability to multitask effectively and meet deadlines.

· A commitment to equality, diversity, and safeguarding vulnerable individuals.

Benefits:

· A friendly, supportive team environment.

· Opportunities to collaborate with global partners and experts.

· Autonomy to take initiative and propose process improvements.

· Access to a healthcare cash benefit scheme (including partner/children coverage).

· Corporate eye-care scheme.

· Life insurance.

· Non-contributory Group Personal Pension Scheme (7% employer contribution).

· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).

· Cycle to Work scheme.

· Season Ticket Loan.

· Option to switch 2 bank holidays to suit personal needs.

· Flexible working policy reflecting staff needs.

· In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Sunday 23rd November. Interviews will be held week commencing 24th November 2026

We cannot sponsor applicants at this time.

Oasis supports Equal Opportunities.  Registered Charity No. 1127321

Welcome to Ada! 

We are excited to be recruiting, for the first time, a Head of Governance and Performance. This important new role is part of the College’s wider leadership team and is of vital performance in ensuring the effective, efficient performance of the organisation. 

The right candidate will thrive in supporting the Board of Governors and College leadership team to work effectively by supporting them to ensure the accurate and efficient production and usage of all accountability reporting and communication throughout the organisation. 

Working closely with the Chair of Governors, as the College’s Clerk (training to be provided if necessary) and reporting into the Director of Finance and Compliance, you will thrive on providing detailed organisation to teams and bringing energy to the important discipline and accountability required to ensure a high performing Board and leadership team. You do not need to be a qualified Clerk but must possess a high level of attention to detail, be willing to take initiative where needed and be comfortable working with, and when necessary providing challenge to, senior executives and Board Members. 

You will have the opportunity to learn from a wide range of experienced professionals and understand what is really required to support an organisation to achieve consistently high performance. Ada is growing steadily and consistently and the opportunities for this role to grow and expand with the organisation are significant. If this excites you then please read on and apply as soon as possible. 

Key Responsibilities and Accountabilities

As Clerk to the Board of Governors

Provide procedural, regulatory, and governance advice to the Board of Governors. Responsibilities include:

• provide administrative support to the governing body, for example: co-ordinating calendar of dates for governing body meetings and preparing agendas, taking notes at meetings for the preparation of minutes and ensuring that all decisions are recorded accurately and objectively, including timescales for actions

• Support the implementation and effective use of New Governance Software and lead the shift to using Generative AI for note taking at meetings. Update and maintain a database of Governance information, ensuring secure handling of confidential data and information in compliance with College Policy and the General Data Protection Regulations.

• support the development and performance of governors in their role, for example: updating them on changes in legislation and policy, informing them of appropriate training and helping them understand their duties

• offer advice to governors and the college on the correct governance procedures and how to improve governance

• Work with the CEO and Executive Leadership Team (ELT) to ensure a high level of governor engagement by ensuring an up-to-date calendar of opportunities, appropriate communications and effective tracking and gathering of feedback

As Governance and Performance Manager

• Support the College’s internal governance function, providing administrative support in scheduling meetings, preparing agendas and taking notes/minutes. Lead the shift to using Generative AI for note taking at meetings and in systems and Processes to improve efficiency.

• Work with the Executive Leadership Team and wider leadership team to co-ordinate regular strategy updates and report on progress against strategic goals and agreed KPIs.

• Input into, and support with the co-ordination of the College’s Wider Leadership Forum and All-Staff sessions.

• Update and Maintain the College’s Risk Register and Master Policy Schedule.

• Assist with co-ordinating internal audit reviews in accordance with approved internal audit plan.

• Receive and co-ordinate timely responses to Freedom of Information (FOI) requests.

• Be a collaborative, enthusiastic member of the College’s wider leadership team, working closely with Staff and Governors to help deliver our ambitious strategy.

• Undertaking other duties commensurate with the role as directed by the Chair or Director of Finance and Compliance.

Safeguarding

The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post. References for shortlisted candidates will be requested prior to the interview day. 

 Equal Opportunities

Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

•  To provide and promote equality of opportunity in all areas of its work and activity;

• To recognise and develop the diversity of skills and talent within its current and potential community;

•  To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

•  To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation.

Applicants with a Disability

Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact the HR team.

Sponsorship

Sadly, we are unable to offer sponsorship for this role, so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to Apply

Please submit your CV and a brief supporting cover letter outlining your suitability and interest in the role.

Applications are reviewed on a rolling basis, should we find a suitable candidate, we reserve the right to close the advert earlier than advertised.

Closing date: Friday 14th November 2025

Good luck with your application!

Are you ready to make a real difference in people's lives by providing specialist debt, benefit, and money advice?

This is an exciting opportunity to join Poppyscotland/RBL to help deliver a new Scotland wide service offering benefits, debt and money advice to Scotland’s Armed Forces community.
As a Benefits Adviser, you’ll provide expert advice and representation to beneficiaries on a wide range of welfare benefit issues. Your role will involve supporting individuals through income maximisation, mandatory reconsiderations, and appeals, including representation at tribunal hearings.

What You’ll Do:

- Provide expert advice on welfare benefits, including entitlements, claims, and complex cases like Student Finance and Armed Forces Pensions.
- Support with overpayments, late claims, and backdating, ensuring beneficiaries understand their rights.
- Advocate for beneficiaries with DWP, SSS, Local Authorities, and HMRC, challenging decisions and securing evidence.
- Prepare and represent cases at First-Tier Tribunals, including overpayments and appeals.
- Assess case strengths, potential outcomes, and legal implications, adapting strategies as needed.
- Stay up to date with legislation, case law, and best practices, ensuring accurate advice and representation.
- Escalate cases when necessary, including Upper Tribunal appeals, judicial reviews, and Ombudsman referrals.

Poppyscotland offers a holistic Benefits & Debt Advice Service, with the expectation that the successful candidate will develop knowledge, skills & experience in debt advice (full training and supervision provided) to be able to support clients in both areas of support.

The role is homebased with occasional travel required throughout Scotland. This includes travel to home visits and tribunal locations. In addition, travel to team meetings and training, usually in Edinburgh, is required. You may also be required to attend national BDMA Service annual events held across the UK. We do cover travel expenses.

Living within Scotland area is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced PVG check.

What We’re Looking For:

- Proven experience in welfare benefits advice, including entitlements, rates, and calculations.
- Ability to manage a caseload independently, ensuring timely and accurate case administration.
- Proficiency in Microsoft Office, case management systems, and other relevant software.
- Experience handling complex benefit calculations and successfully challenging benefit decisions.

Why join us?
Our self-funded service operates without external constraints, ensuring long-term support. The service is not target driven and instead takes a holistic approach, working alongside other teams to address wider issues like homelessness and complex needs.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

Poppyscotland/RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Are you interested in meeting people and building relationships with supporters?   As a Community and Events Fundraiser for MyVision Oxfordshire, you will play an integral part of the fundraising team, leading on our work with supporters in the community and supporting the team to fulfil its income targets.

MyVision Oxfordshire is a long-established charity supporting anyone in the county living with sight loss.  We provide a range of services across Oxfordshire including information and advice, equipment provision, technology training, befriending, clubs and groups, children's events and much more.

This is a key role to develop and implement strategies to raise funds through community engagement and events. You will work with our fundraising team to identify opportunities, build relationships, and execute fundraising initiatives that support MyVision Oxfordshire’s objective of supporting visually impaired people in the county.

Deadline for applications:  9am on Monday 24th November 2025

Salary: £35,327 per annum, pro rata

Contract: Fixed Term contract to 31st March 2027, Full Time (37.5 hours per week) We operate a blended working approach where you will be required to work in the office two days a week, Wednesday & one other day tbc

About The Role

As a Grants and Learning Officer, you’ll be helping us to deliver our ambitious, nationwide grants programme. We currently support over 500 grassroots organisations and 18-30 year old creatives, and have a busy grants cycle to manage, alongside ever-increasing numbers of applications. 

This year, we’re building and migrating to a new grants database and you’ll play an integral role on the project team. In addition, you’ll manage an assigned portfolio of grants, and help with all aspects of the funding cycle. You’ll support applicants and funded partners, make funding recommendations, administer grants, provide feedback and support, and visit projects. 

About You

First and foremost, you’ll be passionate about the work that Youth Music does. As a skilled administrator, you’re not fazed by planning, monitoring, reporting, and spreadsheets. You have an eye for detail. You’ve got good IT skills and working knowledge of how databases operate. With the development of our new database this is an exciting opportunity for someone who enjoys developing processes and working with data and detail. 

You’re a collaborative worker who enjoys being part of a friendly team, as well as travelling on your own to build new relationships with a diverse range of people. As a grants manager you’ll have an instinct for what’s important – when to give advice, and when to step back.

Key Responsibilities 

Grant Making

• Relationship management for a diverse portfolio of grants within allocated areas or specialisms.
• Maintain an up-to-date knowledge of the music/creative landscape and issues affecting your allocated areas.
• Provide telephone, online (e.g. Zoom, Microsoft Teams, webinars) and email advice to potential applicants.
• Assess grant applications.
• Make recommendations to the assessment panel.
• Efficient and effective turnaround of grants administration, primarily through our grants databases (Salesforce and Grant Tracker).
• Ensure data in the grants database is accurate and up-to-date, and support with data input, analysis and cleansing.
• Review grant requirements and ensure quick processing of payments.
• Undertake visits to funded projects and attend events.
• Provide advice and feedback to successful and unsuccessful applicants.
• Support the running and facilitation of events.
• Contribute to the improvement of Youth Music’s funding processes and procedures in line with the flexible funding principles we’re committed to.
• Provide support to others in the wider Youth Music team.

Learning and Projects

• Undertake project-based tasks as part of wider team or organisational project work.
• Specialist knowledge about assigned areas of Youth Music’s work or operations and produce relevant outputs to help us and others to learn and develop.
• Produce resources and content for the Youth Music community.
• Present information and learning to internal and external colleagues.

General

• Carry out all such additional duties as are reasonably commensurate with the role.
• This post will require travel across the UK, occasionally involving overnight stays.
• This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.

Person Specification

Essential Criteria

• Experience of working or volunteering in music education, music industries, grants management, youth work or advocacy, education, or not-for-profit settings.
• Familiarity with the funding process.
• Experience of working in an administrative role. 
• Experience using databases and other software.
• Proficient IT skills, including Microsoft Teams and Office (in particular Outlook, Excel and Word). 
• Organisational and administrative skills, able to prioritise and work to deadlines.
• Attention to detail.
• Confident in decision-making and can work autonomously.
• Ability to think creatively to solve problems.
• Interpersonal skills and the ability to work as part of a team.
• Ability to communicate effectively with different types of people.
• A clear and persuasive verbal communicator with the ability to write in plain English.
• Ability to build and manage relationships.
• Analytical skills (you’ll be required to read and respond to applications and reports).
• Commitment to inclusion, diversity, equity and access (IDEA), with good awareness of accessibility and understanding of inclusive best practice.

Desirable Criteria

• Experience of project management, including financial planning and management.
• Understanding of the social issues facing children and young people today.
• Understanding youth voice and/or participatory grant making practices. 
• Understanding of organisational best practice (safeguarding, financial health, governance, equality, and diversity).
• Understanding of the music education and / or music industries landscape.

• Salary: London - £44,561 gross p/a, Brussels - €3.958,13 gross p/m

• Location: London OR Brussels

• Contract Type: Indefinite

• Hours: Full Time

• Closing Date: 12 November 2025

• First Interview Dates: Week beginning 17 November

About the role

If you are passionate about impact-driven storytelling and building lasting connections, this is your chance to make a real difference. At ClientEarth, we are looking for a Senior Supporter Experience Officer to design and implement engaging stewardship journeys. You will work closely with our philanthropy account managers, leading on project-managing multiple donor communications, setting up meaningful journeys that strengthen relationships with high-net-worth individuals and partners.

Meet your Manager

In this role you will be managed by Camilla Fitzgerald. Camilla joined ClientEarth in 2022 and is part of ClientEarth’s fundraising team, working hard to grow our supporter community and brand awareness while stewarding supporters, both in the UK and internationally. She focuses on corporate and philanthropic giving, with a particular focus on unrestricted income to help secure long-term financial stability for the organisation. Before joining ClientEarth, Camilla was Director of Development at Walkabout Foundation, where she built and implemented their 5 year fundraising strategy. Camilla started her career in Events Management, having learnt first at The Institute of Masters of Wine, and then solidifying her experience in fundraising at Brooke and then charity: water UK. Camilla went to school at the French Lycee Charles de Gaulle in London and completed her degree in History of Art at Oxford Brookes University.

Main Duties

• Lead on the project management, design, content creation and publishing of communications for the Philanthropy team (including impact report and newsletters) and work with translators to ensure communications are produced in other key ClientEarth languages
• Lead on the development of bespoke reporting for six and seven figure restricted and unrestricted gifts to produce high-quality, compelling reports tailored in style and content to suit a range of audiences in different geographies
• Work closely with the Philanthropy team to ensure gold standard stewardship for ClientEarth’s philanthropy donors: driving creative, unique and inspiring ideas for tailored stewardship touchpoints throughout the year;
• Partner with the Design Manager to deliver visually compelling reports and original donor stewardship touchpoints tailored to the Philanthropy portfolio;

See the job description (below) for a full list of duties for this role.

Role requirements

• Experience of writing, coordinating and submitting successful funding proposals and reports for both short- and long-term projects
• Experience of providing first-class stewardship or excellent customer service, including designing donor journeys across multiple formats and knowledge of the donor life-cycle
• Experience of managing competing deadlines and managing multiple stakeholder requests, tasks and priorities
• Ability to interpret varied and complex information and reframe in a clear, concise and persuasive way

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Belgium.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

At Age UK Nottingham and Nottinghamshire, our Advice team is here to make life easier for older and vulnerable people by helping them to get the financial support they are entitled to. From welfare benefit checks to supporting claims and challenging unfair decisions, we ensure people across our communities don’t miss out on what they need to live well.

We’re a team of paid staff working closely with dedicated volunteers to deliver advice over the phone and through home or community visits – wherever people need us most.

We’re looking for new Advisors to join us. This is a rewarding role where every day you’ll make a direct, positive impact on people’s lives.

We have two roles available:

• 1 x full-time (37 hours per week), working between home, office and field based in the Mansfield and Ashfield area
• 1 x part-time (24 - 30 hours per week), working between home, office and field based in the Mansfield and Newark area

What you’ll be doing:

• Helping people maximise their income through benefits checks and advice
• Supporting people to complete benefit applications and, where necessary, challenge decisions
• Giving relevant information and signposting on other areas which impact on welfare benefits, such as social care, housing options, and local services

What we’re looking for:

• Someone with experience in welfare benefits or advice services (training provided to build on what you know)
• Great attention to detail, organisation and communication skills
• Ability to work both independently and as part of a team
• Flexibility to meet the changing needs of the service

Benefits

As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes 24 days annual leave (pro rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.

How to apply

For full details and to download an application pack, please visit our website via the Apply button.

Closing date: 9.00am on Monday, 17th November 2025.

The vacancy may close early if a high volume of applications is received.

Age UK Notts promotes equality and diversity.

Registered Charity Number: 1067881

The IOP exists to help physics and the physics community deliver on their potential for our lives, our society, our planet.

Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission.

We are very proud of our new innovative strategy, our priorities and our principles.

Here at the IOP we are looking for a People & Policy Partner (Maternity Cover) until mid-November 2026 to support us in our mission.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ in the UK policy to make working at the IOP as flexible as possible. This is complemented with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose when to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working

The Role

The role is ideal for someone with strong ER and policy writing experience and good knowledge and understanding of UK employment legislation, key HR legislation and HR systems to appropriately advise and lead on ER cases. Ideally you would need to be CIPD part qualified or studying towards a qualification.

We are looking for an organised, resilient and dependable individual who has proven ability to work within a small team, as well as under their own initiative, and who can communicate effectively across the organisation both in written and oral form. 

Strong interpersonal skills with ability to listen, discuss, negotiate and provide advice on difficult, complex or sensitive issues is essential.

What will I be doing?

• First point of contact on IOP’s ER issues and responses, replying to queries in a timely manner
• Taking the lead on IOP HR policies, assessing and updating them on an ongoing basis in line with employment law changes
• Soley managing employee relations’ activities, ensuring that outcomes are proportionate, reasonable, timely and in line with legislation and the Institute’s policies
• Guiding, advising and assisting management and senior management through employee relations processes
• Providing people management advice and support to line managers, to enable them to fully undertake their people management role and ensure they are fully aware of the risks / implications associated with their decisions

Who will I work with?

• Internally, the role works across all departments as well as IOP Publishing HR and Finance
• Externally, the role works with employment lawyers, occupational health providers and EDI professionals

Ideally, your skills include:

Essential Criteria

• A sound knowledge of employment legislation and its application
• Strong sense of professional boundaries and the importance of confidentiality
• Strong interpersonal skills with ability to listen, discuss, negotiate and provide advice on difficult, complex or sensitive issues
• Experience working in a busy and varied role in a fast-paced environment, autonomously
• Strong working knowledge of employment law and HR best practice
• Absolute attention to detail
• HR qualification

Desirable

• Level 5 CIPD qualification (or working towards it)
• Experience using HR systems, ideally iTrent (Electric Theme)

Application

Alongside your CV, please ensure you include a brief cover letter stating how you meet the person specification. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.

Should you require any reasonable adjustments to support you in your application and / or throughout the recruitment process please do not hesitate to reach out to us for support.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

To apply for this role please click the link below, best of luck with your applications!

The Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.

What you'll do: 

• Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
• Drive continuous service improvement and foster collaboration across teams and partners.
• Build and maintain strategic relationships with key stakeholders to enhance service delivery.
• Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance. 

See the job pack for full details.

About the Role

This is an exciting opportunity to join the legal charity ATLEU (Anti Trafficking and Labour Exploitation Unit), in a vital operational leadership role.  This is a role for someone with extensive operational management experience, ideally within the charity, non-profit sector and in human rights work. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change. 

The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.

This role is line managed by and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator and the Billing Coordinator. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover. 

We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role where no two days are the same.

About ATLEU

 

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
2. To tackle systemic injustice through strategic litigation and pursuing policy change
3. To build survivor leadership and influence within ATLEU and across the sector
4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
5. To invest in and support our people to ensure we are effective and sustainable

Our values are integral to who we are, what we do and how we do it.

• There is always another way

We are persistent, resourceful and creative in our approach.  We do the hard work to make justice accessible.  We don’t give up in the fight for fairness and freedom.

• We make the time. We listen. We hear

We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen.  We give advice, not tell you what to do. If you fight, we fight.  Our clients’ needs come first.

• Knowledge is for sharing.

We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share.  We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law. 

Employment Information
 

Job Title:Head of Operations

Job Term:Permanent

Hours:Full time / part-time (minimum of 28 hours up to 35 hours per week). Flexible working options available

Salary:£47,000 to £52,000 p.a. pro rata (depending on experience)

Pension:7% employer pension contribution

Leave:33 days pro rata (including public holidays) pro rata with an additional 1 day per year up to a maximum of 38 days (including public holidays) pro rata

Reports to:  CEO

Line Management: Up to 5 staff members

Probation:6 month probation period

Location:Central London, near London Bridge and with occasional travel to Sheffield 

Objectives of the post

To lead and ensure the smooth operational running of ATLEU, with particular focus on finance, people, information technology and governance and compliance. 

To manage ATLEU’s team of operations staff including human resources, operations and projects,  finance and external bookkeepers. 

To work closely with the Chief Executive to develop systems for implementing and monitoring ATLEU’s strategic plan. 

Main Responsibilities

1. Leadership and Strategy

• Participate in strategic and business planning processes and play a leading role, working with the CEO and trustees to develop the strategic plan, ensuring all team members understand it and their role in it. 
• Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation. 
• Develop and lead monitoring and evaluation processes for all activities associated with our strategy, including setting and reviewing annual business plan priorities and targets, communicating progress and highlighting potential areas for development and increased focus. Be a champion for embedding learning into the culture of the organisation and collaborate with consultants and staff to ensure there are effective monitoring learning and evaluation frameworks in place across ATLEU’s projects and services. 
• Lead and manage ATLEU’s operations staff, including ATLEU’s Operations and Projects Coordinator, People and Inclusion Manager and Billing Coordinator. 
• Lead the development and maintenance of organisational policies, procedures, and systems to enhance efficiency and effectiveness.
• To work closely with the Director of Saltworks to support the operational running of ATLEU’s  trading subsidiary Saltworks, through developing the financial and operational infrastructure and management of the organisation.

2. Finance 

• Lead ATLEU’s financial planning, management and reporting processes. 
• Direct, manage and document ATLEU’s financial policies, systems and controls, ensuring that financial systems are effective and up to date. 
• Scrutinise monthly financial data and produce financial reports for the CEO and trustees, including quarterly cashflows
• Prepare ATLEU’s annual operating budgets and financial reports for funders and oversee project budgets. 
• Ensure the year-end financial accounts and audit process is completed satisfactorily and delivered on time, ensuring all financial data and other data needed is provided.
• Ensure that accurate records and accounts of monies claimed are held on all cases  and liaise with the Head of Legal Practice to ensure compliance with the Solicitors Accounts Rules.
• Oversee ATLEU’s bookkeeping and legal aid billing and reporting and ensure all monies, including grant monies and training invoices are claimed and paid promptly. 
• Maintain oversight of bookkeepers and auditors, taking responsibility for managing relationships with them
• Manage ATLEU’s banking arrangements, ensuring that they are effective, secure and fit for purpose.

3. Office and Operations

• Work with the Senior Management and Operations teams to ensure that all colleagues have the operational support needed to do their jobs effectively; 
• Liaise with building management for both offices, manage any rent negotiations and any future office moves 

• Lead on the annual insurance renewal process, provide the required data and lead discussions with brokers to ensure good value for money on all policies;
• Support the Operations and Projects Coordinator to ensure that both ATLEU offices provide a safe and welcoming environment for ATLEU staff, clients and other visitors and that they comply with all appropriate legislation and regulations;
• Work with the Operations & Project Coordinator to maintain the Office Manual and associated policies and ensure that they are up to date and reviewed as appropriate and monitor compliance with those policies. 
• Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow and archive management and ensure that processes are in place to restore functionality as required. 
• To ensure the most effective use of resources and identify areas for cost reduction or cost avoidance along with process and functional improvement, including developing ATLEU’s IT infrastructure to reduce reliance on paper files. 

4. Human Resources

• The Head of Operations plays a pivotal role in mentoring and supporting the People and Inclusion Manager across all HR-related matters, including staff wellbeing and EDI activities. 
• In the absence of the People & Inclusion Manager or when facing conflicting deadlines, the Head of Operations is expected to actively participate in all HR tasks.
• Support the People & Inclusion Manager with day-to-day HR tasks, processes and systems, responding to queries and problem solving when needed;
• Provide guidance to the Senior Management Team with regular updates on HR related issues as needed;
• Support the People and Inclusion Manager to review, develop and roll out HR policies and provide training to staff where required, ensuring they are legislatively sound, fit with our values and align with our strategic goals. 
• Oversee the coordination of the organisation’s volunteer programme, and explore ways to maximise the value both ATLEU and volunteers gain from the programme. 
• Model positive, fair and open people leadership and support other managers in their supervisory capacity.

5. Governance and Compliance 

• Work with the Chief Executive to continue to strengthen the governance of the charity, ensuring that all aspects of governance adhere to best practices and meet regulatory requirements.

• Ensure that ATLEU complies with the requirements of all relevant regulatory bodies including the Charity Commission and Companies House and ensuring ATLEU is compliant with all compliance relevant to a not for profit legal firm e.g the Legal Aid Agency, Solicitor’s Regulation Authority, Specialist Quality Mark, Immigration Advice Authority and CILEX.

• Manage the Board, AGM and committee meeting calendar, ensuring well-structured agendas and facilitating effective decision-making processes with clear records of these meetings and management of actions arising.
• Develop and implement governance policies and procedures that align with regulatory requirements and organisational needs.
• Ensure the SMT, Board and other parts of the governance receives comprehensive, timely, and accurate information to support informed decision-making.
• Stay abreast of relevant legislation and governance best practices, implementing changes as necessary. 
• Develop and maintain effective systems and frameworks for compliance, risk management, and operational efficiency.

6. Information Technology / Data Protection and Cyber Security

• Support the Operations and Projects Coordinator in ensuring IT systems function appropriately and securely and new systems are developed to improve efficiencies for caseworkers and for audit and research. 
• Work with the Head of Legal Practice and Operations and Projects Coordinator on the continued development of and improvements to our legal aid case management system.
• Ensure ATLEU has robust IT and cyber security policies and procedures in place, and oversee their implementation across the organisation.
• Develop and maintain the organisation’s IT and business continuity plan and update it annually.
• Oversee ATLEU’s day-to-day relationships with external IT support, ensuring IT systems function effectively and providing or facilitating staff support;
• Collaborate with external IT support on projects to enhance and modernise ATLEU’s systems, ensuring they remain up-to-date and secure;

• Take overall responsibility for the data protection obligations of the organisation. Oversee the implementation of up-to-date and compliant data protection policies including data retention and destruction, home and remote working, emails and the internet, and ensure that sensitive and financial information is securely stored and confidentiality and privacy is maintained. 
• Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber Security.

7. Other

• Lead by example demonstrating ATLEU’s values, taking a business partner, proactive approach to working across the organisation.
• To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
• To travel to ATLEU’s Sheffield offices as required. 
• From time to time to attend other meetings, including out of hours, when necessary.
• To undertake additional duties as may become necessary.
  
   

Please refer to the attachment below for further information and the full person specification.

 

How to Apply

To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. The deadline for applications is at 23:00 on Sunday 30 November 2025. Applications received after this time will not be considered. 

Please ensure that the cover letter: 

• sets out why you wish to work for ATLEU
• addresses the criteria contained in the Person Specification
• demonstrates your competency for the role

Please ensure that we have a contact telephone number or email address so that we are able to contact you easily and in confidence.

Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Interviews will be held on Monday 15 and Tuesday 16 December. 

Candidates may be asked back for a second-round interview.

 

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.

We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.