Advice team manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the project
The Housing Advice Practitioner will by providing tailored advice and guidance through mainly remote online or phone support, as well as in person housing advice at a weekly housing advice surgery in the community. The role will include advocacy, coordination with legal services, workshops, and ensuring sustained support for families.
This new Information and Advice Support Service is established to a) provide a light touch swift response service for less complex housing issues; and b) develop mechanisms for the early identification of emerging housing problems.
About the role
We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to individuals and families. This role involves responding to enquiries, conducting housing surgeries, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. In this role, you will be working in partnership with community organisations and the council to coordinate tailored support for each client to address their housing issues. The objective of the programme is to provide advice and support to clients who have problems related to their housing and to improve wellbeing and awareness of tenancy rights and housing polices.
About you
You will have experience of providing housing advice and working with individuals with complex needs.You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
You will have:
- Excellent interpersonal and communication skills
- Strong knowledge of housing policies and tenants' rights
- Experience of delivering holistic support
- Experience arranging and delivering workshops or other community events
- Good experience of working in partnerships with community and statutory organisations
- Ability to research and connect with community and statutory organisations to promote the service
- Be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
- Have good organisational and planning skills
- To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for someone a lttle bit special - someone who believes in the deep potential of children who are not thriving elsewhere in life and who has the experience, passion, energy and the drive to go the extra mile on these young people’s behalf.
The position is an exciting dual role:
1. Volunteering & People Manager (80% of workload)
You'll become a key cog at the heart ofFree to Be's management team, taking lead responsibility for volunteer and staff recruitment and retention, holding and delivering our volunteering strategy, launching a new training infrastructure through 2026-27, and heading up 'all things volunteering'. With one direct report, you'll aim to grow volunteer numbers year on year, ensure volunteers are well matched, and well supported, onto our residential projects, and lead on quality assurance, including volunteering standards concerns/grievances. Alongside our Services, Operations and Fundraising Managers, you'll be a core management team member holding shared responsibility for the day to day running of an impactful and growing children's mental health and adventure charity and will work closely with our inspiring and supportive CEO to set longer-term key strategic goals underpinning Free to Be's future development.
2. Residential Project Lead Coordinator (20% of role)
Our residentials are fun, immersive, tiring (in all the right ways), impactful and inspiring. A core aspect of all Free to Be Kids staff's roles is leading circa 8-10 of our residential projects across each year - working on the ground with the children, leading the volunteers & staff team on project, and helping make the projects special, safe, and transformative for vulnerable young people, many of whom have damaged confidence, low self-worth, or other social-emotional needs.
Attendance at approximately 8-10 five-six night residential projects per year outside London is a core component of this role. As a manager, you'd likely attend 8-10 residentials in year 1 to build familiarity with both the projects and our volunteer base, with this dropping to c.8 per year thereafter.
On offer to the right candidate:
Salary: Circa £38,000 - £40,000, dependent on experience.
Hours: Fulltime: 37.5 hours per week. Essential attendance on at c.8-10 residential projects a year.
Leave: 25 days per year, plus bank holidays and up to 13 additional pre-set discretionary reward days in September and during the Christmas period. A substantial perk of the role is potential to take up to 4 consecutive weeks off to travel each September.
Other benefits: 4% employer pension contribution paid on full base salary, rising by 1% per year of service, up to a maximum of 7%; hybrid working; office with great transport links; flexible working (outside core hours); employee reward scheme; tight-knit, fun, vibrant, cohesive staff team with great morale.
Based: Hybrid – our small office in Waterloo, London. Hybrid working is well established with the majority of the team splitting time around 50:50 between the office and home.
To start: Early January 2026.
Who we’re looking for:
Our next Volunteering Manager hero. You'll be fun, flexible, energised, experienced in work with young people with addtional needs, and looking to join an organisation you can believe in and who in return will believe and invest in you.
Kind, empathetic, resilient and efficient, you’ll have a real affinity for supporting others - whether volunteers, more junior staff, or children themselves. We're looking for someone who loves working with young people, as you'll be role modelling that commitment and energy to our volunteers and playing a leading role in holding our already thriving team culture. Volunteer Management or HR experience is a bonus, and capacity and personality to quickly pick that up is a must, but ultimately we're looking for the right organisational fit - someone who believes in what we do and wants to step up to join a management team working hard to deliver it.
You’ll have the flexibility to work away from home on (up to) 10 five to six day residential projects per year. Ideally, you’ll also have experience of leading projects for children – whether residential or non-residential - for example as a teacher, or running groups in other settings. Experience of working on or leading residentials projects themselves is not required but may be an advantage.
We are a small, vibrant, 'can do', friendly staff team of 10, supported by a committed volunteer base of around 300.
We are particularly keen to encourage applications from those who can help us represent the lived experiences of our children through their own lived experience or background.
To apply:
See full Job Description & Person Specification on our website.
Send a copy of your CV or up to date LinkedIn profile, as well as a covering letter and introductory short video, by the closing date of 10pm, Wednesday 26th November 2025.
Covering letters should be very approximately 1 to 1.5 sides A4 and address the question of: ‘Why this role, why now’, as well as ‘what strengths, experience and skills you would bring into the role’.We also ask for a short (1-3 minutes) informal video introducing yourself and touching on the person specification. We have found this helps bring the strongest applications to life, and filters out AI driven applications.
Selection Process and Timeline:
Selection will be via two stage interview. As there is only a short turnaround from application closure on 26th November to 1st stage interviews 1st-2nd December, we will assess applications and offer interview slots throughout the window. However, you will not be disadvantaged if you need to wait till the closing date to submit.
1st stage interviews: Mon 1st - Tues 2nd December (virtual)
2nd stage final interviews: Mon 8th - Tues 9th December (in-person preferred, London Waterloo)
Please hold interview dates as alternate dates are unlikely to be available.
The role requires an Enhanced DBS check and existing right to work in the UK.
If you have any questions about the role, contact us via our website and we’d be happy to arrange an informal chat. We look forward to hearing from you!
Using joy, adventure and the outdoors to transform particularly vulnerable London children's mental health.
The client requests no contact from agencies or media sales.
Closing Date: 03 December 2025 at 00:00
The Churchill Fellowship:
The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most.
Purpose of the role:
Are you curious about the society we live in and passionate about making a difference? We’re looking for a creative, passionate and organised manager to join the newly established Activate Team.
The Activate Manager will manage the delivery of the new Activate Fund, which has been designed to enable Churchill Fellows to turn their ideas into action for the benefit of individuals and communities in the UK.
The role will also collaborate closely with the Research and Engagement team to design and deliver new forms of non-financial support for Fellows, enabling them to maximise the impact of their learning, and their potential to create change.
Key Responsibilities
1. Application support
- Acting as the first point of contact for the Activate Fund, managing the inbox, responding to enquiries, providing empathetic and tailored support to applicants and grant holders.
- Designing and delivering support for applicants, for example webinars, 1:1 surgeries, contributing to guidance materials and media content.
- Contributing to the development of Fund documentation, including updating email templates used at each stage of the selection process, in close collaboration with the Salesforce team.
- Participating in longlisting applications alongside the Head of Activate to create a strong shortlist for external panels.
- Co-ordinating the shortlisting and interview process: creating the interview timetable, inviting, briefing and training panel members, liaising with interview candidates, organizing relevant documentation, and supporting the smooth running of interviews.
- Working with the Communications team, supporting the development of key messaging in the run-up to the launch of the Activate Fund in Spring 2026, including drafting web copy and e-news, sourcing case studies and quotes.
2. Grants Management
- Liaising with Activate grant holders to ensure award documentation is signed and returned and responding to any queries.
- Being the main point of contact for Activate grantholders, offering or signposting appropriate advice and support to aid successful project delivery.
- Managing the reporting and payment process in close collaboration with the Salesforce and Finance teams, reviewing progress reports, approving payments and requests for changes to grant duration or budget allocation within agreed Fund parameters.
3. Capacity Building
- Exploring, designing and delivering or brokering a range of additional support for grant holders, such as coaching, mentoring, convening, network-building, skills development and action learning.
- Collaborating with colleagues in the Research and Engagement team to make sure this capacity-building programme complements the wider Fellowship offer.
4. Evaluation and learning
- Supporting the ongoing improvement of the Activate Fund through analysis of application and award trends and by collecting and reviewing feedback, with a particular focus on EDI.
- Contributing to external evaluations and internal reviews of the impact of the Fund, as required, for example through the provision of monitoring data, sourcing of Fellows for interview.
5. Fellowship Team
- As part of the Fellowship Team, contributing to the overall preparation and running of Connect and Inspire, the annual event for new Fellows, and the biennial Award Ceremony.
- Being a proactive and collaborative member of the team, providing support to colleagues where required during busy periods of the year and contributing to a culture of ongoing and open learning.
Person Specification
- Grant making experience with evidence of supporting the delivery of a selection process and/or managing a portfolio of grants.
- Experience of designing and delivering learning programmes, facilitating communities of practice and/or providing coaching/ mentoring to support individuals to achieve their potential.
- Experience of working with or supporting people with lived experience in a learning, project management or funding role. Desirable
- Experience of piloting and evaluating new interventions/programmes with a view to scale. Desirable
- Experience using and interacting with Salesforce (or similar CRM) and of working collaboratively with a data management/systems team.
- Experience in analysing and interpreting data for the purpose of monitoring, evaluation and improvement. Desirable
- Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels.
- Strong numeracy skills, with an ability to assess viability of project budgets, review financial reports and manage grant payments.
- Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms
- Excellent organisational, and time management skills with an ability to prioritise competing demands
- Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment
- Experience of developing relationships with external organisations, teams, and individuals to source additional support and ideas.
- Ability to meet deadlines and work under pressure.
- Attention to detail and accuracy.
Personality Characteristics
- A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
- Curious, open-minded, agile and not afraid to fail.
- Ability to work with good humour, tact, and diplomacy and to maintain confidentiality.
- People focused and passionate about supporting others to achieve their potential (both Fellows and colleagues).
- Commitment to equity, diversity and inclusion.
- Commitment to the values and ethos of the Churchill Fellowship.
- Commitment to achieving excellence through personal development and continual learning .
About our charity: Join us to support people-led change across the UK
We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.
Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK.
Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields.
Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.
Working for The Churchill Fellowship
Detailed package, benefits, and wellbeing package:
- Salary - £42,000.00 per annum (5 days per week/36.5 hours)
- Hybrid working policy (4-6 days per month in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1-week paid leave for volunteering (pro rata for part-time staff)
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay.
- Employee Assistance programme
- Life assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders.
Note: Unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
We are committed to ensuring a fair and inclusive recruitment process and are happy to provide any reasonable adjustments candidates may need during the application or on the job. Please let us know if you require any support
How to apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
Location: Based at the CA1066 office in St Leonards-on-Sea, with regular working from other local Citizens Advice offices across the county.
Training: Training can be provided to a candidate who demonstrates relevant prior experience or transferable skills.
Citizens Advice 1066 is seeking a Money Advice Caseworker to join our specialist team. This permanent role is vital for helping people resolve complex debt issues, contributing directly to our charitable mission of relieving poverty and distress.
Key Casework Responsibilities:
- Provide full money advice casework, including calculating, negotiating, drafting correspondence, and making phone calls to act on behalf of the client.
- Negotiate with third parties and creditors as appropriate.
- Ensure income maximisation by checking and assisting with the take-up of appropriate benefits.
- Manage cases according to the Citizens Advice Quality Standard and Financial Conduct Authority (FCA) Guidelines.
- Maintain accurate case records for continuity, statistical monitoring, and reporting purposes.
About CA1066
We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.
Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.
Join Samaritans as our new Data Protection Manager and play a vital role in ensuring data protection compliance across the organisation.
As our Data Protection Manager, you’ll be the go-to expert for all things data protection. You’ll lead our compliance efforts, advise teams across the organisation, and ensure we meet our legal obligations with confidence and care.
Reporting to the Head of Governance, Risk & Compliance, you’ll work collaboratively with colleagues, volunteers, and external stakeholders to embed best practice and foster a culture of privacy and accountability.
Contract
£48,000 - £50,000 per annum plus benefits
Full Time (35hrs per week)
Permanent contract
Hybrid – Linked to our Ewell (Surrey) office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
We are passionate about flexible working, talk to us about your preferences
What you’ll do
Act as Samaritans’ appointed Data Protection Officer, offering support and advice across the organisation
Lead on data protection compliance, including incident management and Subject Access Requests (SARs)
Develop and maintain policies, procedures, and training that support a privacy-first culture
Monitor and manage data protection risks, controls and compliance
Oversee Data Protection Impact Assessments (DPIAs), Legitimate Interest Assessments (LIAs), and third-party due diligence
Monitor and respond to queries in our data protection inbox
Serve as the main contact for privacy queries and liaison with the Information Commissioner’s Office
What you’ll bring
Proven experience in managing data protection compliance
Strong stakeholder management and communication skills
Ability to explain difficult concepts and provide complex advice in simple terms
Ability to work independently and collaboratively across teams
High attention to detail and a proactive, solutions-focused mindset
Expert knowledge of data protection legislation (desirable)
Knowledge of cyber security risks and information security standards (desirable)
Experience in managing data protection incidents and breaches (desirable)
Experience in the charity or not-for-profit sector (desirable)
Professional qualification in data protection or related field (desirable)
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter outlining how your skills and experience match the requirements for this role.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 12th November 2025 at 09:00am
Interviews: w/c 24th November 2025
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Senior Research Manager
Reports to: Research Lead
Salary: £52,736
Contract: 18 months fixed term
Location: Central London or Hybrid (see below)
Closing date: Thursday 20th November at 12 pm
Interviews: Week commencing - 1st December 2025
About the Youth Endowment Fund
We exist to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 509 children were tragically admitted to hospital after being assaulted with a knife. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.
At the Youth Endowment Fund, we are working to create lasting change. To succeed, we must build a world-leading body of knowledge on the violence that affects young people and how it can be stopped. This means producing rigorous, relevant evidence — through synthesis, data analysis and in-depth research into young people’s lives. But knowledge alone isn’t enough. We must make it accessible and actionable: showing what works, how services need to change, and how the systems around them must adapt. And we must partner with the people who can make change happen — across policy, practice and local systems — to turn evidence into impact.
About the role
We recently started a new workstream of research into why violence happens, and which children are most vulnerable. We are working with experts across research, policy and practice to investigate:
· What are the risk and protective factors for violence?
· Why does violence happen? What are the underlying causes?
· How can we use this research to improve policy and practice, and keep children safe?
We are recruiting a Senior Research Manager to lead a portfolio of projects in this workstream. This will include research exploring how predictive tools and algorithms are used to assess risk of involvement in violence and guide support decisions.This joint programme with UKRI Safer Streets Mission will investigate whether these tools can help practitioners identify people at risk accurately, safely, and fairly—and whether their use improves outcomes.
Predictive tools are structured frameworks that aim to help professionals such as police analysts or social workers assess someone’s likelihood of committing violence. They differ from “pure” professional judgement, where practitioners rely solely on their own assessment without a formal checklist or model. These tools have been used for years but are becoming both increasingly powerful and controversial as new approaches, including machine learning, emerge.
The Senior Research Manager will commission and oversee a research team to deliver two projects:
1. A systematic review of existing research on predictive tools in violence prevention.
2. Primary research on how these tools are currently used in England and Wales, including their practical and ethical implications.
The final report will assess predictive accuracy, impact, implementation, ethics, and equity. The Senior Research Manager will ensure methodological rigour and translate findings into clear, actionable guidance on whether and how these tools should be used.
The Senior Research Manager will also lead a range of related projects, such as:
· Commissioning new research into the causes, risk factors and protective factors for violence.
· Contributing to the development of accessible online tools (similar to our existing Toolkit) which make this research accessible and help decision makers target support where it is most needed.
The Senior Research Manager will be part of YEF’s Research team. The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by developing the YEF’s funding strategy and creating free, highly accessible research summaries and actionable recommendations for policy makers, commissioners and practitioners. We’re a high-performing team which values intellectual rigour and getting to the truth, compassion for children, ambition about what we can achieve and humility about what we know. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children.
Please go to our website for the full 'About You' section and job description.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
Our office is located in Central London. Team members who reside within the 32 London Boroughs or are within a 90-minute commute are expected to attend the office at least two days per week.
For those living outside of London but within England, Scotland, or Wales, the expectation is to work from the London office two days per month.
As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
To Apply
To apply, please send a CV, a cover letter answering the questions below and complete the monitoring form. You can submit your application by clicking on the "Apply for this" button by 12:00pm Thursday 20th November 2025.
When applying for this role, please ensure that your cover letter, within a maximum of 1000 words, covers the following questions:
1. A clear example of when you have translated complex research findings into actionable and usable summaries or guidance for policy makers or practitioners
2. A clear example of a research project you have delivered or commissioned, and explain how you ensured its quality
Interview Process
Interviews will take place on week commencing 1st December 2025.
There will be a task to prepare for in advance of the first stage interview and a possible second-stage interview stage.
PLEASE NOTE: We do not sponsor work permits, and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
• £1,000 professional development budget annually
• 25 days holiday plus Bank Holidays and 3 additional closure days over Christmas
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
[1] We have launched a call for proposals for teams to do this work. You can read more about this here.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
This exciting new role at the Green Party has been created to underpin the Party's work on equity, equality, diversity and inclusion. The EEDI & Culture Manager will act as an internal advisor and will aid the leadership in defining the Party's responsibilities in this area.
We are looking for someone with a high level of knowledge and experience relating to EEDI and culture. You will be familiar with relevant legislation and best practice. You will also have experience in leading development and change in organisations.
The EEDI & Culture Manager will be working with people across the organisation at all levels. This includes the leaders of the Party and governance bodies, employees and activists. They will have the opportunity to shape and influence the Green Party's approach to increasing diversity and help cultivate an inclusive, equal and equitable culture across the organisation.
The client requests no contact from agencies or media sales.
£40,500 - £47,700 per annum
3-year fixed-term contract, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
This is a unique opportunity to lead a pioneering sexual wellbeing service for men with prostate cancer, delivered in partnership with Movember. You’ll be the clinical lead for a remote information and support service, working directly with patients referred from NHS partners and helping to transform outcomes in sexual health and wellbeing.
You’ll oversee the delivery and continuous improvement of the service, working closely with our nursing team to ensure high standards of care. You’ll build and maintain relationships with NHS Trusts, expanding the reach and impact of the service. You’ll also lead a national community of practice, supporting clinicians to implement Movember’s Clinical Guidelines for Sexual Health and Prostate Cancer, and share best practice across the sector.
This role combines strategic leadership, service development, clinical expertise, and stakeholder engagement. You’ll be at the forefront of improving sexual wellbeing for men with prostate cancer, shaping a service that makes a real difference.
What we want from you
You’ll be a registered healthcare professional with significant experience in prostate cancer care, ideally at Band 7 or above. You’ll bring a strong interest in sexual wellbeing, with experience in areas such as erectile dysfunction clinics, and a passion for supporting patients and their families.
You’ll be an experienced service manager and line manager, confident in leading teams, coaching others, and driving quality improvement. You’ll have a track record of working collaboratively across healthcare systems, building relationships and influencing change.
You’ll be proactive, organised, and comfortable working in a hybrid environment. You’ll be committed to equity, diversity and inclusion, and motivated to deliver impactful services that meet the needs of diverse communities.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is 23 November 2025. Applications must be submitted by 23:45 UK time.
Interviews: Currently scheduled for Friday 5 or Monday 8 December 2025. We are expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background Information
Spitfire Advice & Support Services (Birmingham) Limited is not-for-profit organisation that offers help, information and support to clients from the most excluded communities. We are currently funded to deliver our services in Castle Vale Ward and all the Sutton Coldfield post codes. Other funding we have enables the delivery of a number of projects that support our client’s including our Money Advice and Financial inclusion programmes.
Our Money Advice Caseworkers’ support clients who are affected by welfare reforms and have complex welfare benefits and debt issues. The appointee will need to have extensive experience of Legal Services Commission casework in the context of the Advice Quality Standard and will have worked in a target driven environment but who will also understand that people will always be our priority.
Essential Qualifications:
a)Educated to degree or equivalent level or have demonstrable work experience in the delivery of debt and benefit advice.
b)Hold either an IMA (Institute of Money Advisers) qualification or have recent GGDA (Giving Good Debt Advice) training.
Job Purpose
The key purpose of the role is to deliver a first-class specialist debt and money advice service to clients in need of support. ensuring income maximisation for all clients through the take up of appropriate welfare benefits.
We use a digital case managment system which enables hybrid working to function smoothly.
Case Workers Core Duties (extracte from the full Job Description for the role)
a) The delivery to AQS standard of the core Money Advice Service. This may be via telephone, MS Teams, email or face to face
b) The provision of advocacy and court representation at tribunals or other statutory bodies as appropriate.
c) Taking client instructions; this may include but is not limited to; drafting letters/emails to the client and third parties, preparing financial statements and negotiating with third parties.
d) Ensuring income maximisation through the take up of appropriate welfare benefits.
e) Working to targets to ensure that we meet all our contractual obligations.
f) Managing own caseload, opening and closing cases appropriately and carrying out reviews as required by AQS and the Head of Advice
g) The support, with other team members/volunteers, of the delivery of the service on an outreach basis if required.
h) Maintain accurate case and client records using our digital case management system and for purpose of continuity of client casework, information retrieval, statistical monitoring and reporting preparation to AQS standards.
i) Ensuring that all casework meets AQS standards and complies with Money Advice Team Procedural Manual.
j) The maintenance of records and other data ensuring that it is up to date and accurate; either paper records (as required by Tribunal cases) or on our digital casework management system.
k) Ensuring that all confidential information is managed in line with the company’s Confidentiality Policy and GDPR Policy.
To relieve poverty, empower individuals, improve financial resilience, and break down barriers for the people who reach out to us.
The client requests no contact from agencies or media sales.
Location: Farnham, Godalming, Guildford – travel to other offices may be required
Flexible working: Some remote working available depending on service needs
Reporting to: Head of Service Delivery
About the Role
We’re looking for a motivated Casework Team Manager to lead and manage our Casework Service.
You’ll manage a team of caseworkers and volunteers, ensuring our service continues to meet the highest quality standards and delivers excellent outcomes for clients. You’ll balance day-to-day operational management with service improvement and development, working collaboratively with partners and funders to make a real difference in our community.
This role offers the chance to shape local services, develop your leadership skills, and play a vital part in delivering our mission to help people find their way forward.
What You’ll Do
- Manage the delivery of casework services across a number of locations.
- Supervise and support caseworkers and volunteers, ensuring advice quality and service standards are met.
- Oversee case allocation, monitor performance, and identify opportunities for improvement.
- Maintain your own small caseload to keep your advice skills current.
- Act as Deputy Safeguarding Lead and Information Asset Owner as needed.
- Work collaboratively with the Head of Service Delivery and other managers to ensure our services remain responsive and effective.
About You
You’ll have experience in advice or casework, and the ability to lead and inspire a team to achieve great outcomes for clients. You’ll also have experience of debt advice and ideally in benefits and housing.
We’re looking for someone who is:
- Skilled in managing and motivating paid staff and volunteers.
- Experienced in advice and casework delivery, ideally within the Citizens Advice framework.
- Organised, adaptable, and confident managing competing priorities.
- A great communicator who can build strong relationships with colleagues and partners.
- Proficient in digital tools and case management systems.
- Committed to safeguarding, equality, diversity, and inclusion.
What We Offer
- A supportive and inclusive workplace where your wellbeing matters.
- Opportunities for training and professional development.
- Flexible working arrangements to support a healthy work–life balance.
- The chance to make a real, lasting difference in people’s lives.
You can download the full role description on our website via the apply button.
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.
To take up this post you must have the right to work in the UK. Please note that Citizens Advice South West Surrey does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Advice & Triage Service Manager
Salary: £55,544 – £61,000 per annum
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Permanent
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)
Interviews: 24th & 25th November, 2025
Are you passionate about helping families with diverse needs have a positive experience when accessing social care?
Do you want to work in a dynamic partnership of 12 community organisations?
Are you up for the challenge of establishing referral pathways and embedding a new advice, triage and support service?
If you’re saying yes to the above, we would welcome an application from you.
About the Role
We’re recruiting an Advice & Triage Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners seeking advice and guidance across children’s and adult social care. This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation.
You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors. This role offers a unique opportunity to shape a model that puts accessibility and cultural sensitivity at the centre of how families seek support.
About Norwood
Founded in 1795, Norwood is the UK’s oldest Jewish charity, supporting neurodivergent children, their families, and adults with neurodevelopmental disabilities.
At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
As Advice & Triage Service Manager you’ll:
- Deliver: establish and embed the Advice Triage (OFD) model for public launch in March 2026
- Lead: recruit, manage and motivate a multi-disciplinary team including triage workers, referrals staff, and reception
- Develop processes: create triage protocols, safeguarding and referral procedures, and escalation frameworks
- Be client focused: oversee a first class inbound query management across all contact channels
- Champion collaboration: coordinate referral pathways with key partners, and build strategic relationships with schools, synagogues, charities and LA/NHS services
- Design: manage the design and population of an online service directory
- Turn up the volume: work with communication and engagement teams to promote the service
- Ensure great customer service: oversee the development and rollout of a CRM system
- Analyse and evaluate: lead service evaluation, report to senior leadership and funders, and embed co-production in service design
Qualifications, Training and Experience
Essential:
- Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
- 3+ years’ experience in social care, education, or advice services
- Proven ability to lead services, manage teams, and deliver change
- Strong knowledge of referral systems across the voluntary and statutory sectors
- Sound safeguarding knowledge
- Excellent stakeholder, communication and CRM skills
Desirable:
- Knowledge of the Jewish community and culturally specific services
- Experience setting up a helpline, triage service or call centre
- Familiarity with neurodivergent support needs and transitions
- Experience developing service directories or digital tools
Reward & Benefits
We offer a supportive, purpose-driven environment with:
- Hybrid and flexible working (Finish at 13:00 on Friday’s)
- 21 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
- Employee Assistance Programme
- Blue Light Card discount scheme access
- Cycle to Work scheme
- Health cash plan including dental, optical, physio and other benefits
- Opportunities for development and leadership coaching
To apply:
- Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.
- Please also review the attached candidate pack
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Join our team at the MPS Society, one of the leading rare genetic disease charities in the UK aiming to transform the lives of over 1500 individuals and their families UK-wide who are affected by MPS, Fabry and other related lysosomal diseases.
We are expanding our small, dedicated, Support team who raise awareness, provide information and practical guidance alongside support and advocacy relating to health and social care, housing, education, transition, independent living, palliative care, and bereavement. This team also contribute to the development of our resources and facilitate project work such as youth engagement, advisory boards, and support groups.
Ideal candidate
As a Support & Advice Officer, you will provide administrative and initial frontline support. You will have the confidence to respond to queries, triaging when required. You will work with sensitivity and confidentiality, have excellent communication skills making sure that the individual (or family) remains at the centre of your work. You will have exceptional IT skills and be highly organised, with the ability to juggle many strands of work. You will demonstrate a positive attitude and a willingness to work collaboratively with your colleagues and external parties.
Training on MPS and related conditions will be provided to help you develop a good understanding of MPS and related conditions, and the needs of those affected by these progressive, life-limiting conditions.
What we can offer you
Join us and you will be working for a caring charity offering:
- A competitive salary
- Generous annual leave of 25 days plus bank holidays (pro-rata for part time hours)
- Extra leave between Christmas and the New Year
- Pension
- Life assurance (subject to the conditions of the scheme)
- Employee assistance programme offering support 24/7
Further information
The successful candidate must be eligible to work in the UK.
The main duties, responsibilities and essential requirements of this role can be viewed on the attached job description.
This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.
This role is offered on a hybrid basis with a minimum of 2 days in our Amersham office each week. As part of the role, UK wide travel is necessary. which may on occasion include early morning and/or evening working and sometimes overnight stays. You may also occasionally be required to attend evening or weekend conferences and events. We have policies in place to ensure that any unsociable hours worked are fairly compensated.
This is a full-time role (35 hrs per week) however part time hours may be considered for the right candidate. Salary will be pro-rata for part-time.
We encourage candidates to visit the MPS Society website to learn more about us and the community we serve. Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Bethanie Pentecost.
Disclosure & Barring Service (DBS)
The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided in several ways through our dedicated support and advocacy service, annual events, patient expert meetings and conferences. MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated activities and therefore will require an enhanced DBS check during recruitment and for this to be reviewed on a regular basis.
To apply: Please provide your CV and a cover statement giving examples to demonstrate your competencies, achievements and skills alongside explaining how your previous roles and experiences make you the candidate we are looking for.
Closing Date: Whilst we have an initial closing date of 17 November 2025. We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview and assessment.
To transform lives through specialist knowledge, support and advocacy, and research.
The client requests no contact from agencies or media sales.
The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.
Housing & Welfare Advice Workers must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £31,746 to £36,678. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).
Those applying for this post should have:
· Experience providing housing and welfare advice with a focus on clear, supportive communication
· Confidence in handling a busy and varied caseload, including complex casework
· Comfort working with people facing homelessness or housing difficulties
· A kind, non-judgmental, and person-centred approach
An application form, Job Description & Person Spec can be found on our website.
Closing date: 21/11/2025
Interview date: 09/12/2025
The client requests no contact from agencies or media sales.
Location: home based with regular travel to support your team as needed and also to the London head office
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
This is an exciting opportunity to join Dementia UK’s growing Community Fundraising team as the Senior Regional Fundraising Manager, where you will lead, inspire and empower your talented team of Regional Fundraisers and Fundraising Managers to unlock the full potential of our highest-value supporters—individuals, community groups, and regional corporate partners—across the UK.
You will play a pivotal role in shaping and delivering our community fundraising strategy by crafting ambitious regional plans, nurturing high-performing teams, and driving innovation in supporter engagement. Championing a relationship-led approach, ensuring every supporter feels valued and inspired to raise vital funds. You will lead collaboration with other teams such as National Corporate and the Marketing and Communications team to drive new business pipelining and amplify Community Fundraising campaigns, develop new fundraising products, and represent Dementia UK at external events and sector initiatives.
You will be responsible for effectively recruiting, training and developing staff, creating an aspirational culture where the team are motivated to meet and exceed targets. Using insight, analysis and audience understanding, you will inform strategic decisions and continuously evolve our regional fundraising approach to maximise impact and income.
We are looking for you to bring a strong background in community fundraising and a track record in growing fundraising income. Confidence in setting and managing large budgets, reporting on KPIs and adjusting plans as necessary is essential. An understanding of delivering community fundraising products and scaling ideas that support donor acquisition and retention is vital, with the ability to use insight to shape pipeline and stewardship planning. You’ll also be an experienced team leader who can motivate and guide others to deliver results.
We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.
This role will be subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Leeds Citizens Advice & Law Centre works for a fairer society by helping people to resolve financial, housing, employment and other legal issues through telephone, online and face to face advice services. We are seeking an HR Manager to join our team who has the skills, experience and confidence to lead on employee relations matters and HR initiatives.
The HR Manager will work closely with other managers and support them in the application of policies and procedures, providing expert advice on employment relations matters. They will also play a lead role in the development of initiatives that promote inclusivity, high performance and wellbeing across the organisation.
We’re looking for candidates with expert knowledge of employment law and the confidence and ability to to lead on HR matters. Experience in a People/HR Management role is essential and an understanding of working in the not-for-profit sector would be advantageous.
Leeds Citizens Advice & Law Centre offers excellent terms and conditions including: 25 days annual leave + bank holidays; flexible and hybrid working arrangements; 6.5% pension contribution and wellbeing support.
Application procedure
Further details and application packs for the above post can be found on our website via the apply button.
Closing date for applications: 19 November 2025, midday
Interviews: 26 November 2025
Leeds Citizens Advice & Law Centre values diversity, promotes equality and challenges discrimination.



