Advice volunteer roles in hamburg, hamburg

We are looking for someone to replace our current housing advice role as she is having to take time off. If you have expertese in this area please apply!

Who they are

Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.

The role What will you do?

● Complete an introduction for your role.

● Maintain an awareness of how the local Citizens Advice is operating.

● Read papers for board meetings and attend six board meetings per year.

● Work on specific projects with other trustees or staff within the local Citizens Advice to further the strategic objectives of the local Citizens Advice.

● Provide support and assistance to the Chair and the Chief Officer in carrying out their responsibilities, acting as a ‘critical friend’ and sounding board.

● Take on specific responsibilities delegated by the Chair, e.g., supporting new trustees with their induction.

● Carry out the Chair’s duties in their absence, with the acknowledgment of the board as being capable and suitable to do so.

● Be prepared to take over as Chair in the near future.

● Be open to approaches, where appropriate, from other trustees about the work or judgment of the Chair. The Vice Chair will then discuss any issues arising with the Chair or National Citizens Advice.

● Take an active role in discussions during board meetings and work with other trustees to:

● Set policy and strategy direction, set targets, and evaluate the performance of the local Citizens Advice.

● Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.

● Ensure that the service plans for the recruitment and turnover of staff and volunteers.

● Review their own work and how effectively they operate, including action for improvement.

Who they are

Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.

The role: What will you do?

● Complete an induction for your role.

● Maintain an awareness of how the local Citizens Advice is operating.

● Plan the board meetings, including the dates and the agenda, with the Company/Charity Secretary and the Chief Officer.

● Read papers for board meetings and attend six board meetings per year.

● Facilitate the trustee board meetings by leading the meeting, ensuring that agenda items are discussed, enabling all members to contribute their views and take part, and seeking clarification where necessary.

● Ensure that decisions and actions taken at board meetings are carried out.

● Ensure that the board decisions are made within the remit of the Citizens Advice membership agreement, governing documents, and policies.

● Monitor attendance and commitment of all trustees.

● Provide or arrange training or support for trustees if needed.

● With other trustees and the Chief Officer, recruit a trustee board with a diverse range of skills, experience, and knowledge, with an aim to promote trusteeship to underrepresented groups that represent the community.

● Ensure that all trustees receive an induction and the training needed for them to fulfil their role.

● Be proactive in recruiting successors to key positions such as Chair, Treasurer, etc.

● Arrange or provide support and supervision for the Chief Officer, including an annual appraisal.

● Together with the Treasurer, ensure proper management and control of local Citizens Advice finances.

● Together with the Chief Officer, represent the local Citizens Advice in relationships with funders or potential funders, at local events, and in the community.

● Work together with all trustees to ensure that the board can:

♦ Set policy and strategy direction, set targets, and evaluate the performance of Citizens Advice Richmond.

♦ Monitor the financial position of Citizens Advice Richmond, ensuring that it operates within its means and objectives, and ensuring there are clear lines of accountability for day-to-day financial management.

♦ Monitor whether Citizens Advice Richmond complies with its governing document and meets the required standards.

♦ Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.

♦ Ensure the service plans for the recruitment and turnover of staff and volunteers.

♦ Review their own work and how effectively they operate, including action for improvement.

♦ Work on specific projects to further the strategic objectives of Citizens Advice Richmond.

What’s in it for you?

● Make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community.

● Meet people and build relationships with trustees, staff, and other volunteers.

● Build on your governance, leadership, and strategy skills.

● Increase your employability.

And they will reimburse expenses too.

What do you need to have?

You’ll need to:

● Understand the type of work undertaken by a local Citizens Advice.

● Understand and accept the responsibilities and liabilities as trustees.

● Be non-judgmental and respect views, values, and cultures that are different from your own.

● Have a good basis of leadership skills.

● Be able to facilitate and lead meetings.

● Have good interpersonal skills.

● Have good listening, verbal, and written communication skills.

● Be able to exercise good independent judgment.

● Have good numeracy skills to understand accounts with the support of the Treasurer.

● Be willing to learn about and follow the Citizens Advice aims, principles, and policies, including confidentiality and data protection.

● Be willing to undertake training in your role.

How much time do you need to give?

You will need up to one day a week for the regular activities, but this will vary. Trustee boards usually meet in the evenings, and you’ll likely need to give 12-15 hours per year to attend these. Sub-committees meet quarterly and a further 4-6 hours per year are required for these.

Valuing inclusion

Their volunteers come from a range of backgrounds, and they particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities

Our partner is a legal charity committed to alleviating poverty and helping citizens create a fairer and more just society, by providing free, community based legal advice on issues affecting the day-to-day lives of people living in North Wales.

They are seeking a new Treasurer, with suitable accounting and finance experience as well as energy and enthusiasm, to provide board level insight and scrutiny of financial plans, processes and decision making.

The post holder will inspect and authorise fortnightly payments, review and approve the organisations financial statements, and oversee financial plans and budgets and monitor and evaluate progress. Previous governance experience is not required, and a full induction and training will be provided.

The board meets 4-6 times a year, usually remotely in the evening, with one annual in-person away day in North Wales. The total estimated time commitment required for the role is approximately 5 hours per month.

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For more Trustee and Treasurer roles please visit the AfID website.

Becoming a Trustee is really rewarding, enabling you to give back to the community, as well as a great way to develop your strategic and leadership skills, put existing experience to use and a fantastic opportunity to learn new things from others. As a member of our Trustee Board, you will share responsibility for deciding how Citizens Advice K&C is run. Our Trustee roles are performed on a voluntary basis.

Strategy: you will work together with our other trustees to set our strategic direction and, with our management team, to deliver the business plan to ensure we continue to meet the evolving needs of our clients, the targets set out by our funders and our charitable objectives.

Oversight: you will develop and maintain an awareness of how Citizens Advice Kensington & Chelsea operates and set performance targets to monitor the service we deliver to our clients and our financial position

Governance: you will become a trustee and director of Citizens Advice Kensington and Chelsea and attend and actively participate in our quarterly board meetings

Risk & Compliance: you’ll work with our other Trustees and team to ensure that we meet our legal and regulatory requirements

Advocacy: you’ll act as an advocate for our clients and support our core missions of advice and advocacy

Salary: This is a voluntary role

We are looking for someone who knows the CSA / CMS system to either do some on-line advice sessions or to be on the board readily available to answer CSA questions. This is an on-line role so needs access to facebook and an email address will be provided

Single Parents Support and Advice Services, we are a Charitable Incorporated

Company with over 35000 members UK wide

Our charity founder and director Nicola Booth in 2012 took the initiative to set up

SPSAS with the purpose to reduce isolation, loneliness, and to promote equal and

fair treatment among Single Parents and their Children. We also aim to help, advise

and support Single / Lone Parents by giving them access to support and services

that normally they would not have access for varied reasons. We also aim to

eliminate the stigma attached with being a single parent in society and across all

ethnicities across the UK. 

Our charity runs solely on donations and all members of our charity including the

director are currently working on a non-paid voluntary basis. Despite these hurdles

We feel we have made a positive impact with our services.

We are seeking Legal advisors to work remotely to conduct research and provide

advice on various areas on law via email to members seeking advice.

Legal Advisor Responsibilities:

 Conducting legal analysis and researching legal matters.

 Providing advice on legal matters.

 Drafting legal opinions, memoranda, and briefing documents.

 Reviewing legal material.

To be considered we require the individual to meet the criteria below

Legal Advisor Requirements:

 Bachelors degree in Law/ currently studying/completed LPC/BPTC

 Strong analytical and research skills.

 Effective interpersonal and communication skills.

 Ability to work well within a team and individually.

 Ability to work long hours when needed.

 Commit to one day a week for a minimum 3-month period

We hope we have caught your interest and very much appreciate you volunteering

for SPSAS

We are seeking a trustee with a finance and/or accounting background who will work with the Board of Trustees and Management to ensure the charity's financial viability.  There is also a more ‘hands-on’ function managing the charity’s investments and cash deposits. 

The Treasurer will maintain an overview of the organisation’s finances, ensuring financial viability, advising and guiding on financial requirements and best practice and providing advice, assistance and information to Trustees (Committee Members) on their financial stewardship responsibilities. 

Single Parents Support and Advice Services is a Charitable Incorporated Company with over 35000 members UK wide. 

Our charity founder and director, Nicola Booth, took the initiative to set up SPSAS in 2012, with the purpose to reduce isolation, loneliness, and to promote equal and fair treatment amongst Single Parents and their Children. We also aim to help, advise and support single / lone parents by giving them access to support and services that they normally would not be able to access for varied reasons. We try to eliminate the stigma attached to being a single parent in society, within all ethnicities across the UK. 

Our charity runs solely on donations and all members of our charity, including the director are currently working on a non-paid voluntary basis. Despite these hurdles, we feel we have made a positive impact with our services. 

We are looking for a solicitor or barrister to occasionally supervise our legal student advisors currentlystudying LPC/BPC. The role is based remotely

Key Responsibilities:

Your duties will include, but are not limited to, will include the supervision of students carrying out legal work, including some legal advice activity, 

Essential

·Be a qualified solicitor/barrister with experience of family law and various other laws;

·Have a valid practice certificate 

·Commitat least 1 day a week for a minimum 3-month period

·Have an enthusiasm for working with students;

·Have proven networking and public speaking skills;

·Be dedicated to providing a stimulating learning environment for students;

·Have a demonstrable commitment to pro bono, ideally through pro bono work or volunteering;

·Have an understanding of and commitment to the roles of both clinics and pro bono in the provision of legal services;

·Have excellent organisational and management skills;

·Have excellent verbal and written skills and ability to convey complex information in an accessible way;

·Be able to work under pressure and meet deadlines ;

·Be able to prioritise tasks;

·Be able to work as part of a team;

·Be able to use computer and information technology;

·Demonstrate enthusiasm, initiative and motivation

We hope we have caught your interest and very much appreciate it if you would agree to become a volunteer for SPSAS.

At PAS we believe that everyone has the right to be treated fairly, properly and with respect. Prisoners can be ‘ out of sight, out of mind’, or considered to not be as deserving of good treatment as other people – but not for PAS; our reason for existing is ensuring that prisoners can fully exercise their rights.

It is my privilege to be Chair of Trustees for PAS, I believe that the work we do is fundamental to my belief that we judge our society by the way in which we treat the most vulnerable people. Contrary to popular culture, prisoners are some of the most vulnerable, neglected people in our society, and I am proud to be a part of an organisation that helps to protect them.

My fellow trustees are an impressive group of people, actively engaged with PAS, who energise me whenever I meet with them. However, our numbers have dwindled over the past year, as it can been difficult for people to fit in the demands of being a trustee around their busy lives. We also very sadly lost one of our most long-standing trustees to cancer – he is still sorely missed by us.

If you feel that you could offer your skills and experience, but most importantly your commitment and enthusiasm to our cause, we would be very interested in considering you joining us as a new Trustee.

As a Trustee, you will contribute to the strategic governance of the organisation and the setting and monitoring of overall policy; refine strategic priorities; agree targets and budgets; evaluate organisational performance and help the organisation fundraise.

Meetings take place quarterly in central London in the evening (with some virtual attendance), with additional attendance requested at Awaydays and PAS’s Annual Lecture and debates.

The Board encourages applications from candidates with disabilities or experience of mental health services, as well as black and minority ethnic applicants and ex-prisoners.

PAS does not accept Home Office or Prison Service money as this may affect its independence.

  Trustees are volunteers, but travel costs and reasonable expenses will be reimbursed.

The Prisoners’ Advice Service (PAS) is the only independent registered charity dedicated to offering free legal advice and representation to adult prisoners on their rights and prison rules in England and Wales.

Join us in making a difference to the lives of soldiers and their families - become an AFF Trustee!

We are currently seeking dedicated volunteer Trustees to join our Board and help steer AFF towards achieving its objectives.

AFF is independent of the Army and offers confidential advice to serving personnel and their families either online, by email or by phone. We may respond to enquiries with direct advice or by signposting to help identify the right route for further advice or support. We also provide useful information for Army families through our extensive website and magazine, Army&You. 

At a strategic level we work with senior command and our Chief Executive works with the most senior Army commanders, the Ministry of Defence, and the UK and devolved nations legislative and executive bodies. AFF is often pivotal in achieving improvements for serving soldiers and their families such as changes to Government and military policy and changes to how things are provided for families.

Key Responsibilities: 

AFF Trustees provide oversight, governance, and support to ensure AFF remains effective in its work and responsive to the needs of the Army community.  They help shape the strategic direction of the Army Families Federation, by providing Board-level guidance to the team supporting soldiers and their families, wherever they are in the world, so they are able to live well throughout their Army life. 

Who We Are Looking For: 

We are looking for individuals who are committed to the welfare of Army families and who bring professional experience in the following areas: 

• Commercial/ fundraising: experience of commercial income generation, fundraising and development strategies.

• ​Legal: Expertise in legal matters, including governance, compliance, and contract law. 

Additionally, applications are welcome from individuals with a connection to the Service community, particularly those from Foreign and Commonwealth backgrounds. We believe that diversity strengthens our ability to represent the full breadth of the Army family.

Essential Skills & Attributes: 

• A passion for understanding the needs of Army families and supporting them as they live their lives today 
• Strong professional experience and expertise in your field. 
• Commitment to good governance and the values of transparency and accountability. 
• Excellent communication skills and a collaborative approach. 
• Ability to offer strategic insight and challenge where necessary. 
• Serving personnel are very welcome to apply, particularly if currently overseas.

Interested? Find out more: 

Our process in appointing Trustees begins with you reading through our Trustee Recruitment Pack. You can find this by hitting 'apply now' and downloading a copy. Or you can visit the jobs page of our AFF website. This will give you more specific information about AFF and the role our Trustees fulfil.

If you feel that you would like to apply to be an AFF Trustee, then you can make contact with us by sending your CV along with a covering letter, outlining your skills and motivations in being an AFF Trustee. If you have any questions, please reach out through the Charity Job application process to our HR Lead, Rachel BIshop. We will need to hear from you by 30 June 2025. 

We will get in contact with you to arrange initial conversations with a member of the team or an existing Trustee. We will be interviewing prospective candidates in July and August in Central London, and appointments will be made from late August. 

We are looking for social workers to join our social worker and safeguarding team to give background help and advice to members who are in need of this.

Someone who can work as part of a team but also on their own when needed, we will take on trainees as we have a supervisor in this team

If you're interested in a career in fundraising with a focus on trust fundraising, this role would provide the perfect foundation, giving you the opportunity to gain hands-on experience and develop key skills.

Citizens Advice Barnet is a local, independently registered charity and member of the Citizens Advice network. We help people find a way forward with their problems by providing expert advice, enabling people to uphold their rights and access the help they need and are entitled to. While our services are available to everyone in our community who needs us, we prioritise those who need us the most, such as people with disabilities, a language barrier or those experiencing poverty.

A significant amount of our funding comes from trusts and foundations. It is only through the grants we receive that we're able to provide free specialist casework that helps the most vulnerable people with the most complex problems.

Duties include:

• Identifying funders we could approach, such as by searching funder databases
• Researching funders to clarify whether or not we are eligible to apply, how much funding we could apply for and which project they’d be most likely to fund
• Recording the above information in a spreadsheet and keeping this record up-to-date
• Updating a master document which collates key information for applications
• Writing applications for small grants with support from the Head of Business Development

About You

No previous experience or knowledge of trust fundraising is required; this role would suit you if you have the following skills and attributes:

• strong research skills
• analytical thinking skills
• high attention to detail
• IT skills, especially MS Word and Excel at a basic level (sort, filter, basic formulas) or willingness and ability to learn
• ability to present complex information in a clear and easily navigable format
• clear and persuasive writing skills

Dear Prospective Trustee

Thank you for your interest in Citizens Advice Merton and Lambeth (CAML). This pack sets out more information about the charity, the board, the role of a trustee, and how to apply.

We are excited about the future and are looking for energetic, talented and committed individuals to help support the charity as trustees to continue its incredible work for the people of Merton and Lambeth.

What we do

CAML is one of the busiest advice charities in London.  We support individuals and families who live, work or study primarily in the London Boroughs of Merton and Lambeth and also elsewhere (dependent on service).  We also work to raise awareness and understanding of the challenging issues affecting individuals and our communities.

We were one of the first Citizens Advice services to open our doors over 85 years ago. We have had an extremely busy few years, with individuals and families increasingly seeking our support with the cost of living crisis.  Our support and services are as important today as they were when our work began.

We are part of the national Citizens Advice network of over 240 local charities that deliver advice across the country.

In FY 23/24, we supported over 25,000 individuals.  Our information, support and advice services are provided via telephone, online, video conferencing and face-to-face.  We provide face-to-face support from two CAML offices and multiple outreach venues in local communities.  Our aim is to empower people to better help themselves, but we are always here with further support if needed. 

CAML in 2025

CAML is at an important point in its history. Demand for our services continues to accelerate as high levels of hardship become an established reality for many people living in our boroughs.  The two boroughs we serve contain pockets of wealth and affluence, but also feature areas of significant poverty and deprivation where our services are most depended upon.

At the same time, similar to many charities, we face funding challenges – not least given the majority of our funds come from our local authorities. Our current turnover is over £1.2m a year. Like others, CAML faces funding challenges often related to changes in central government policies and local government financial challenges, with a need to look at new ways of diversifying income streams.

The organisation has a strong foundation from which to deliver in this difficult environment – particularly with a team that is committed to our clients and expert in giving quality advice. We also have positive working relationships with our funders, councils and partners, and a strong local reputation.

Our leadership

The operational leadership and management of CAML is carried out by our CEO, Simon Shimmens, with three senior managers and a team of around 40 staff and 20 volunteers. Short biographies of our existing trustees are available on our website.

The role of the Board

Each trustee has a responsibility to contribute to discharging the Board’s responsibilities. We do this by:

● Regularly preparing for, attending and participating in meetings

● Understanding the business of CAML

● Contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance

● Monitoring our services, ensuring compliance with our governing documents and policies and monitoring maintenance of Citizens Advice standards

● Monitoring the charity’s financial position and ensuring it operates within its means and delivers on its objectives with clear lines of accountability for day-to-day financial management

● Supporting the charity’s development through participation in agreed projects

● Actively seeking to further CAML’s strategic objectives and acting in its best interest at all times

Above all we are looking for people with strategic vision and independent judgement who together can support the charity and its executive team. As trustees we are visible to our staff and volunteers, engaging and recognising the excellent work they do. Each trustee is expected to spend time with service delivery staff and volunteers, ideally at least once a year. 

You will be a genuine team player, able to support colleagues, input constructively and positively to discussions and to support and uphold collective decisions. 

As a trustee you will support the charity’s values and objectives and will act as a positive and genuine advocate promoting the work of the charity within your personal networks and to the wider world. 

The commitment we need

Each trustee attends quarterly Board meetings and is a member of one of the delegated authority sub-committees – Finance and People – which also meet once a quarter.

While the precise nature will differ month-to-month, this is likely to average at eight to ten hours a month. This allows for board and committee meetings, reading papers in advance of these, ad-hoc actions and discussions, and visiting CAML’s services.

Board meetings are currently held in person in our Mitcham Office, with sub-committee meetings held remotely. Across the Board, we attend key events such as Volunteers’ Week and charity events/activities.

Particular skills/experiences we’re seeking

We are looking to recruit two new trustees to join our strong and dynamic Board.

We would particularly welcome applications from those with skills and experiences to help complement the current Board. Our priority recruitment areas are:

●HR: We are committed to ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee training and development. We are seeking a trustee with senior HR experience to support the strategic oversight of our People approach.

●Accountancy: Financial oversight is an integral part of a well-functioning trustee Board. We are looking to further bolster this expertise within the Board to provide support for our Treasurer if required.

●Pensions: CAML has a legacy Defined Benefit pension scheme (closed to new entrants) and a Defined Contribution scheme. We are looking for an individual with actuarial or pension trustee skills to advise the Board with regard to our pension schemes, and whether we should be looking to make any changes.

●Legal: We are looking to further expand our legal expertise on the Board. We particularly welcome interest from individuals with experience in charity law however all applicants with legal experience are welcomed.

In addition to these skills, we would welcome applications from candidates with previous trustee experience and/or applicants who may be open to taking on the role of Vice-Chair (further information can be provided on this if requested).

The benefits of being a trustee with CAML

Although the role of a trustee is unpaid (reasonable out of pocket expenses are reimbursed), there are many reasons to join us, including:

● Being a trustee is one of the most powerful ways in which you can contribute to your local community and to a cause you care about.

● Corporations of all sizes take voluntary and community enriching activities seriously with trusteeship considered an effective method of professional development and community engagement.

● Being a trustee is a fantastic way of developing your strategic experience and oversight, giving you the opportunity to develop your critical thinking, problem solving and analytical skills.

● Being a trustee can open up your professional network.

How to apply

Follow the link to our website and complete the relevant documents at the bottom of the advert.

We are recruiting on a rolling basis and are considering applications as and when we receive them. This recruitment remains live until 30th June 2025.

All applications are considered by a trustee panel, with shortlisted candidates then invited to an interview, to take place within a month of receiving their application. 

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.