Advice volunteer volunteer roles in east acton, greater london

Bring your senior-level expertise to a committed and forward-thinking Board.

Unlock has achieved a great deal for the people we support, thanks to the talents and dedication of our staff, volunteers, and trustees. By listening to and working alongside people who face difficulties because of their criminal records, we have built a strong track record of identifying problems, developing solutions, and turning those solutions into real change. We also influence national policy and drive systemic reform.

We are now seeking a new Chair of Trustees to join our engaged and committed board.

About the role

Trustees play a crucial part in shaping Unlock’s leadership, strategic direction, and governance. As Chair, you will work in partnership with the Chief Executive to provide clear and inclusive leadership, ensuring that the board operates effectively and that the organisation remains focused on its charitable purpose. You will help the board set strategy, scrutinise performance, uphold good governance, and support the CEO and senior team to deliver Unlock’s mission.

 About you

We would love to hear from you if you can bring the following attitudes and skills:

· Experience as a trustee and of working with or managing senior leaders.

· A willingness to offer advice to staff when needed, and to get involved practically where appropriate.

· A strong commitment to Unlock’s vision, values, and mission.

· Experience in the charity sector is helpful but not essential. If you have the right leadership qualities and a passion for our work, we will provide support to help you step confidently into the role. So if you’re new to the voluntary sector, please don’t let that discourage you from applying.

· We are committed to increasing diversity across Unlock, including within our board. We particularly welcome applications from people who have themselves faced and overcome the disadvantages associated with a criminal record.

If you’re energised by the prospect of helping to lead a small criminal justice charity with an impressive national impact, we would be delighted to hear from you.

We’re currently recruiting Outreach, Events & Fundraising Volunteers to join our amazing and dynamic volunteer team at elop!

elop is an award-winning LGBT Mental Health and Wellbeing Charity with 29 years’ experience of supporting LGBT+ communities across London and Essex borders.

Joining our LGBT+ Volunteer team you will be part of an enthusiastic and dedicated team who value & appreciate the benefit of giving back to the community and enjoy the opportunity to work with others to raise much needed funds to support our work at elop.

Supported by staff or lead volunteers, our volunteer teams plan & deliver events, organise & host varied fundraising initiatives such as karaoke nights, drag bingo, and comedy events.  If you’re someone who enjoys talking to people and have a friendly disposition, then you’d be well placed to help us reach new audiences, promote our work, and raise money.

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing, and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.

The volunteer will work on our Mind Within Counselling Service which offers low cost counselling up to 20 sessions of varied modalities. to residents in Spelthorne and residents across Hammersmith and Fulham, Ealing, and Hounslow. Our volunteer will support the Mind Within Counselling team with numerous tasks beginning with the projects administration and triage (once trained).

Main Responsibilities

To work closely with the Mind Within Counselling team and support the service with enquires, & service users to access the service.  

Tasks:

· Answer any queries from both professionals and service users that come through to the Mind Within inbox.

· Triage clients for the service through an onboarding process.  

· Support with follow up surveys for those who have accessed the project and obtained their feedback to improve our services.

· Support the Mind Within Counselling team to promote the service to the local community.

· Liaise with our digital marketing lead to ensure the service is being promoted on social media.

· A willingness to undertake training courses.

· Uphold HFEH Mind values and behaviours.

General Responsibilities :

• Undertake any other duties commensurate with the level of the role.

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.

• Share our commitment to safeguarding adults and children at risk of harm.

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.

• Ensure that information is obtained, used, and stored in accordance with our Data Protection and Confidentiality policy.

Type of person we are looking for:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs. 

However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below. 

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian, and minority ethnic communities.

Essential:

· An interest in supporting those with mental health needs to access Mind Within Counselling.

· An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems.

· Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner.

· Excellent organisational skills, with the ability to follow administrative procedures.

· A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment.

· IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.

Desirable:

· Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity (i.e., friends and family).

· Previous involvement with local community groups/networks/feedback groups.

· Awareness of the cultural barriers that may exist to seeking mental health support.

· Able to speak other languages fluently to support the cultural diversity demographics of the boroughs.

Time commitment and expenses:

· 6-12 hours per week (including a 1-hour lunch break), during our core hours of 10AM – 4 PM. Please indicate your preferred volunteering day(s)/time(s) on your application.

· We request a minimum commitment of 8-12 months of volunteering after the completion of your induction.   

· We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role .

· Reasonable travel expenses will be reimbursed.
 

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Just Like Us is recruiting a Treasurer to join our Board of Trustees, to oversee Just Like Us’ financial affairs. This is a voluntary role and applicants should have Chartered Accountant status.

Just Like Us is the LGBT+ young people’s charity. Growing up LGBT+ is still unacceptably tough. Founded in 2016, we work with schools across the UK to change this; empowering young people and teachers to champion LGBT+ equality.

We run programmes in schools across the UK:

● School Diversity Week and Resource Library: More than 7,000 primary and secondary schools are signed up to receive our free educational resources to help them celebrate in June every year
● Ambassadors and School talks: We train LGBT+ young people (18 to 25 year olds) to deliver relatable talks in secondary schools on allyship and growing up LGBT+
● Pride Groups: We help secondary schools and young leaders to set up a Pride Group for LGBT+ pupils and their allies; providing training, resources and 121 support

Our achievements

● We are the UK’s leading LGBT+ young people’s charity
● More than 7,000 primary and secondary schools across the UK take part in our programmes
● Our funding has quickly grown to just over £1m annual income since the charity began in 2016
● We have trained thousands of LGBT+ young people to deliver talks in schools, and currently have almost 500 volunteer ambassadors
● Our patrons are actor Jonathan Bailey, paralympian Lauren Rowles and doctor and TV presenter Dr Ronx

Role Profile
General Responsibilities

In addition to the responsibilities outlined in The Charity Commission’s The Essential Trustee: what you need to know, as a trustee you will be expected to:

● Review board papers and attend board meetings (minimum of 4 times a year)
● Give firm strategic direction to the organisation, assess risk and evaluate performance
● Ensure that Just Like Us pursues its charitable objectives and complies with its governing document and other relevant legislation or regulations
● Support the employed leadership team
● Represent Just Like Us at events

Specific Responsibilities

As Treasurer, you will also be expected to:
● Oversee Just Like Us’ financial affairs, ensuring our ongoing financial viability and compliance with legal and constitutional obligations including the Charities SORP
● Ensure that the Board of Trustees understands and complies with their financial obligations, and guide the Board in their financial appraisal of Just Like Us
● Ensure that effective and appropriate financial procedures and controls are in place
● Work with the leadership team to review and report on Just Like Us’ financial risk management process and financial health at board meetings
● Work with the CEO to produce our annual accounts and budget forecasts, and be a key point of contact during the annual audit of accounts
● Act as a counter signatory for online banking and applications to funders

As Treasurer you should have:

● Chartered Accountant status 
● Awareness and knowledge of not-for-profit accounting and the Charities SORP
● Commitment to our vision and mission
● Strategic vision and good, independent, critical judgement
● Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
● Analytical and evaluation skills, demonstrating good judgement
● Willingness to be available to employed staff for advice and enquiries on an ad hoc basis

We are keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates. Just Like Us is an Equal Opportunities employer.

Our positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. Should you require this information pack in a different format, contact us and we will be happy to do so.

Closing date for applications

Applications close at the end of day on Monday 5th January 2026. There will be two rounds of interviews, and expect to hold the first interviews in person in London, in the week beginning the 19th January 2026.

Volunteer HR & Volunteering Manager Wanted

Unlock YOUR Potential – Empowering Adults Across the UK

Do you believe in the power of people to transform lives?

Do you want to lead the recruitment, onboarding, and retention of volunteers who will unlock opportunity, resilience, and dignity for adults across the UK?

At Unlock YOUR Potential, we are seeking a Volunteer HR & Volunteering Manager—a visionary leader who will design and oversee a world-class volunteering programme. This is not just administration; it is stewardship of human potential, ensuring every volunteer feels valued, supported, and inspired to make lasting impact.

Your Role

As HR & Volunteering Manager, you will:

• Lead on the recruitment, onboarding, and retention of all volunteers.

• Build and manage a world-class volunteering programme rooted in dignity, clarity, and empowerment.

• Develop policies, training, and support systems that ensure volunteers thrive.

• Foster a culture of belonging, recognition, and resilience across our charity.

• Be the architect of our volunteer movement—ensuring every role contributes to transformation.

Why Join Us?

• Impact lives: Every volunteer you recruit multiplies the reach of our mission.

• Grow together: Leadership in HR and volunteering is a journey of shared strength and discovery.

• Belong: Join a warm, empowering community of volunteers across the UK.

• Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.

Step forward. Lead as HR & Volunteering Manager. Together, we will unlock potential, restore dignity, and create opportunity across the UK.

Apply today and join us in shaping lives, futures, and communities.

Unlock YOUR Potential

• BREAKING BARRIERS
• UNLOCKING POTENTIAL

The Mental Health Recovery Pathway (MHRP) service provides day service opportunities for people with low and medium Preventative Care Needs.

We are currently looking to offer volunteering placements with our Mental Health Recovery Pathway (MHRP) – a mental health provision based across three sites in Islington responding to the mental health needs of Islington residents.

You will be assisting service users who experience mental distress in group settings.

We ask for a commitment of at least 1 day a week 10:15am – 4:00pm for a full year (+ about 2-3 months for DBS check and induction), though there are plenty of opportunities to volunteer more than one day a week.

If this sounds interesting and suitable to you, please complete the MHRP volunteer application form and return with your CV, indicating why are you interested in volunteering for Islington Mind, if there is anything specific that you would like to do in your volunteering placement – e.g. facilitate activities, support our open access drop-in sessions, support service users with completing forms, accompany service users to appointments etc, and your availability – e.g. one or more days a week and which days of the week you are available.

Richmond Carers Centre, a network partner of Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in London Borough of Richmond upon Thames. 

Helping Carers to Live Well is our organisational aim.  We are looking for someone with the skills and ability to offer a coordinated approach in supporting unpaid and family adult carers in the London Borough of Richmond upon Thames. Carers provide vital support and can come from all walks of life and be of any age.

As a Volunteer Counsellor, you will be part of a small dedicated team and directly deliver our counselling service to adult carers. You will provide regular counselling sessions for carers each week. These will either be face-to-face at our centre or can be via a remote offer using either a video platform such as MS Teams or by telephone. The counselling service is part of a range of services offered to support carers with their emotional wellbeing. This work helps to enhance carers’ health and wellbeing. It also provides carers with a much needed break from their caring responsibilities, in a safe environment where they can focus on their wellbeing.

With your proven experience of working with carers or other vulnerable groups on an individual and/or group basis, you’ll recognise the importance of being client focused and have a commitment to enhance the lives of carers.  You will be able to demonstrate a broad knowledge of carer’s needs and a wide range of skills in relation to working with individuals and groups.

You will be self-motivated and positive in your approach to working with both carers and staff and have a willingness to embrace our organisational values. Strong administrative, time management, IT and organisational skills are essential. 

Benefits of volunteering for Richmond Carers Centre:

• Clinical supervision every fortnight
• Flexible working with counselling either offered face-to-face or remotely
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Access to shared resources and training opportunities
• Supportive and friendly working environment
• Staff and volunteer socials

Please use the application form only. CVs will not be accepted

Provisional interview date – February 2026 (dates to be confirmed)

We are reviewing applications on a rolling basis and may appoint before the advert closes. Early applications are encouraged.

If you would like to discuss the role in more detail, please call us and ask to speak to Sophie Richardson, Operations Manager or Ellie Wright, Interim Adult Carers Support Team Leader.

Volunteers offer people a place to keep warm, charge phones and enjoy a hot drink or meal. Could you be a friendly face in the community this winter? Training and support is provided. The Break Room is a welcoming, free space at T&T2 in Surrey Quays Shopping Centre. 

Volunteering with Time & Talents provides fantastic opportunities to connect with your community, build your skills, and even make new friends! We provide induction, training and continuous support, alongside opportunities to meet other volunteers.

In the first instance, please get in touch here and we will send you our online application form!

Chair of the Board of Trustees recruitment

Age UK Redbridge, Barking & Dagenham and Havering (RBH)

Age UK RBH is seeking an outstanding leader to serve as Chair of the Board of Trustees, guiding our charity through its next phase of growth, resilience, and impact for older people across our three boroughs.

About Us

Age UK RBH is a trusted local charity supporting older people across Redbridge, Barking & Dagenham, and Havering. We deliver vital services that promote independence, wellbeing, and dignity—from advice and information to social activities, home support, and specialist care. With a strong reputation for quality and compassion, we are proud to be a lifeline for older residents and their families.

The Role

As Chair, you will:

· Provide strategic leadership to the Board of Trustees, ensuring effective governance and accountability.

· Champion our mission and values, safeguarding the charity’s commitment to inclusion, equity, and measurable impact.

· Support and challenge the Chief Executive and senior team, acting as a critical friend and strategic partner.

· Represent Age UK RBH externally, building partnerships with funders, local authorities, and community organisations.

· Ensure the charity remains financially sustainable and operationally strong, delivering excellence for older people.

Who We’re Looking For

We are seeking a visionary leader with:

· Experience of chairing boards or holding senior governance roles.

· Strong understanding of charity governance, financial stewardship, and risk management.

· Excellent communication and influencing skills, with the ability to inspire confidence across diverse stakeholders.

· Commitment to equity, inclusion and diversity.

· Passion for improving the lives of older people and strengthening communities.

What We Offer

· The opportunity to shape the future of a respected local charity.

· A collaborative, committed Board and senior team.

· The chance to make a tangible difference to thousands of older people across East London.

Time Commitment

This is a voluntary role, with reasonable expenses reimbursed. The Chair is expected to commit around 2–3 days per month, including Board meetings, sub-committees, and external representation. There are six Board of Trustees Meetings usually on a Friday afternoon and additional training days as required.

How to Apply

If you believe you can bring strategic vision, governance expertise, and a deep commitment to older people, we would love to hear from you.

Please send your CV and a short supporting statement (no longer than 2 pages) outlining your interest and suitability to 

Closing date: 31st January 2026

Interviews: week beginning 9th February

For more information please email:

Alima Qureshi, Chair of the Board of Trustees

Andreea Albu, Chief Executive

Age UK Redbridge, Barking and Havering

Summary

Supporting young people in leading activities and mentoring support by providing a listening ear and practical support and guidance.

Detailed description

You’ll find plenty of ways to use your listening skills as well as being a first point of advice for practical concerns that young people face or for supporting them in fun and exciting activities and games. We have our Youth Sessions based in Watford, Hatfield and Cheshunt.

Tuesdays (Watford, Orbital Community Centre)

4.30pm to 6.30pm (Juniors)

6.30pm to 8pm (Seniors)

Wednesdays

The Hive @ Jim McDonald Centre

Seniors - 4.30pm to 6pm

Thursdays

St John' Youth Centre

Juniors - 4.30pm to 6pm

Project Group - 6.30 to 7.30

You will be:

Supporting youth work activities and workshops

Supervising young people in discussion sessions

Building positive relationships with young people

Working with other staff to plan and evaluate activities by gaining feedback

The application process is simple - please submit an initial enquiries form by clicking on the below link with your details and ensure you let us know that you saw our advert on the CharityJob website and we will get in touch to discuss next steps. Following a brief discussion we will ask you to fill in a few more details, carry out an informal interview and apply for a DBS check as well as requesting details of two referees.

We also provide full training and support throughout your journey and you will have access to events and celebrations throughout the year!

We look forward to welcoming you to be a part of the One YMCA Family!

The Structured Intervention Support (SIS) service offers support for people with high and complex needs.

You will be assisting service users who experience mental distress in one-to-one settings:
-help to resettle in the community on discharge from hospital
-help to develop strategies to improve their quality of life and reduce their dependence on statutory services
-provide personalised key work support to enable people with complex mental health needs progress and maintain independent living.

We are looking for volunteers who can support people with activities for a minimum of 1 day per week. Activities such as:

-Escorting people to appointments/outings/activities or events
-Organisational and administrative tasks – help with budgeting; understanding/applying for welfare benefits; letter writing and form filling; arranging activities/appointments; planning the use of other services such as shopping.
-Supporting people to maintain their homes – reporting/organising repairs; organising a move; signposting and referring to services and activities.
-Ad-hoc support

elop runs a programme of weekly and monthly LGBTQ+ social, support and wellbeing clubs, groups, meet-ups and events; provided by and for LGBTQ+ communities.

Joining our LGBTQ+ volunteer facilitator team you will be part of an enthusiastic and dedicated team who value & appreciate the benefit of face-to-face socialising & networking, supporting LGBT people to come together in a welcoming, safe and supportive environment with opportunities to meet new people, form new friendships, gain peer support and much more. 

Each of elop’s dedicated clubs, groups or meet-ups run planned activities that supports shared interaction, positive LGBTQ+ identities and a feeling of being valued.

Volunteering in this role will give you opportunities to contribute & support the planning & promotion of group programmes, help in organising & facilitating sessions, along with supporting & enabling the involvement, voice & inclusion of all members attending, ensuring a welcome, supported, safe and comfortable environment for all.

Our clubs, groups, meet-ups and activities are delivered on various days and times across the week and weekends, plus during the day and evenings, so there are plenty of opportunities to get involved. 

You may already have some previous experience of activity facilitation, which is fantastic; however it isn’t necessary to come with all the skills & experiences already on board, just a friendly or outgoing personality with good communication abilities, the rest you’ll be supported to develop. 

Respecting diversity, understanding and upholding professional boundaries and confidentiality are of course fundamental to all of our work and you will be required support this. 

What you can expect as part of Team elop is to feel proud of being part of our dynamic team & volunteer community, to develop confidence, have enjoyment and know your contribution really does make a difference.

We know life can be busy, but ask all group volunteers to make a 6 month minimum commitment or around 2-3 hours a week average. 

All our volunteer facilitators must positively identify as lesbian, gay, bisexual and/ or trans (Schedule 9, Part 1, Paragraph 1 of the Equality Act 2010 applies).

We're STAMMA. We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference. Where no-one judges us on our stammer or the way we choose to deal with it. 

We will stand up for and empower those who stammer and challenge discrimination wherever we find it. We will provide support and information and fight for speech and language therapy services for those who want it. No matter how you talk, we're here for you. Join us and help the public understand that stammering is not a sign of being shy, drunk, dishonest, nervous or weak. It's simply how some of us talk.

We provide a free national helpline, email and webchat service, online resources and information, support for local groups and professional networks, for families with children who stammer, and an Advocacy Service for those who have been discriminated against because of their stammer.

STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.

We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.

Our helpline is manned by our amazing volunteers from 10am - 2pm (our morning shift), and from 4pm - 8pm (our evening shift), Monday to Thursday. We are looking for dedicated volunteers who can commit to one of the following shifts on a weekly basis:

Monday 18:00 – 20:00

Thursday 10:00 to 14:00

We think that you (and our callers!) will get the most out of this opportunity if you're able to volunteer with us for at least 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact. 

About the role

Working within our Helpline Services, we’re hoping you’ll feel comfortable to:

• Take helpline calls (listening and speaking on the phone)
• Respond to webchats (reading on-screen messages and typing responses)
• Sending occasional emails

If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.

We provide structured, online training that you can complete at your own pace, but is likely to take about 8-10 hours in total to complete. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:

• Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
• We have a WhatsApp group where you can keep in touch with other volunteers.
• Volunteer supervisors are available for one-to-one support and discussions.
• Access the training modules as many times as you want.

Who are we looking for?

You’re likely to enjoy volunteering in the Helpline Services if you:

• have a genuine curiosity about people and their experiences
• are able to understand written and spoken English
• are comfortable enough to speak on the telephone
• are comfortable with basic email functions
• have good administration skills
• enjoy listening and talking to people

It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.

This is a volunteer role is remote, so you will need access to:

• a quiet place where you can work in privacy and not be overheard during calls
• a mobile phone or landline
• a computer or laptop

What can you gain from this opportunity?

This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.

How to apply

To apply, please fill in our volunteer form that is linked to this opportunity. 

We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.

We are Forward, the social enterprise that empowers people to break the cycle of crime or addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

The Forward Enterprise Team is part of Forward’s employability service. The team supports enterprises and charities that create self employment opportunities for ex-offenders and people in recovery from addiction. Eligible applicants can benefit from a tailored mix of support to help grow their business and access investment.

As an Enterprise Mentor, you will be supporting clients of Forward’s Enterprise Support team to reach their full potential to start and build a successful business. Acting as a role model, you will use your personal experience and expertise to guide them with their personal goals and challenges. You will be matched to a mentee according to their aspirations and your personal expertise. You will meet with your mentees once to twice a month and will need to be able to commit to 4 to 6 hours a month to support your mentee . This is a just a recommendation and is flexible based on the Mentee's needs. Training is provided to all volunteers to support them with their volunteering duties and enable them to further their skills and experience with our client group.

We recommend that the Mentor commits to volunteering to 4-6 hours a month for a period of 6 months. This is just a recommendation and can be flexible according to the needs of the Mentee.

Task description:

• Build a trusting and supportive relationship with your mentee
• Be a consistent ear to listen
• Support your mentee to formulate realistic and achievable goals
• Support your mentee with the barriers they encounter and provide guidance on how to overcome these
• Support your mentee by using your professional expertise and knowledge of the sector to guide them
• Listen to the mentees’ concerns and work with them to overcome these
• Listen to your mentee’s ideas and give honest feedback on them
• Be a positive role model to your mentee

Specific duties:

• Arrange and attend monthly meetings with your mentees
• Set targets at the meetings and encourage your mentee to work towards those
• Provide practical support to help your mentee with their concerns and barriers to enable them to overcome them
• Keep a record of your meetings by completing the relevant paperwork after each meeting
• Ensure that notes of meetings are sent to your placement supervisor
• Attend monthly mentor meetings to hear group feedback, raise any concerns and learn from other mentors’ experiences

Perks and Benefits:

Induction training will be provided to the volunteer and will include the following E-Learning:

o Induction to the Forward Trust
o Safeguarding
o Data Protection & GDPR
o Health and Safety
]

Additional internal training will be discussed and offered according to the need of the volunteer in placement to support you with your personal development goals. This may include: group facilitation skills, 12 Steps awareness. External training requests will need to be agreed with placement supervisor and submitted to Head Office for approval prior to completing a course.
 

Skills You'll Need

Below is a list of the qualities that we are looking from volunteer:

• If in Recovery from Addiction, to be 12 months abstinent from all mood altering substances. 
• To have the ability to engage effectively with the client group.
• To have a clear understanding of confidentiality.
• To have a clear understanding of how to set and maintain boundaries.
• To be able to communicate and actively listen to client’s concerns.
• To be able to treat clients in a positive and non-judgemental manner.
• To be committed to own learning and development
• To have experience of setting and managing your own business