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At Latin American House (LAH), advice is more than information, it is a lifeline. We aim to support individuals who have nowhere else to turn: migrants navigating an unfamiliar system, families facing welfare challenges, and vulnerable people who simply need someone who speaks their language and understands their reality.
This is your opportunity to begin a meaningful career in the advice sector, fully supported and trained from day one.
About us
LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.
About the role
This is a part-time, fixed-term role (21 hours per week) and a genuine investment in your professional development. As a Welfare Benefits Trainee Adviser, you will receive structured, on-the-job training to build the skills, knowledge, and confidence needed to provide high-quality, person-centred advice. You will work under close supervision, with the opportunity to achieve the AdviceUK Learning to Advise (LTA) Full Programme certification within your first six months, between September and December 2026.
Day to day, you will support service users with a range of practical needs: interpreting calls, helping with GP registrations, guiding people through form applications, assisting with school enrolment, and providing orientation on accessing government support. As your training progresses, your responsibilities will develop towards more in-depth welfare benefits advice.
This is not an entry-level role that leaves you unsupported. You will be supervised, mentored, and developed throughout, and if you complete your probation successfully, further training and qualification opportunities may follow.
What we are looking for
You will be an advanced Spanish speaker with at least six months of experience working with individuals or communities in a supportive capacity, paid or voluntary. You will bring empathy, patience, and a genuine commitment to the communities we serve, alongside a structured, organised approach and a willingness to learn.
You do not need to be a qualified adviser yet. What matters most is that you are ready to grow into one.
We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds.
Registered Charity
11 - 20
We aim to contribute to the integration, social inclusion and wellbeing of Latin American and other Spanish and Portuguese-speaking migrants in the UK
The client requests no contact from agencies or media sales.
Thank you!
The Sexual Violence Alliance is comprised of seven organisations (The four London Rape Crisis Centres, Galop, Survivors UK, and Respond) working together to provide comprehensive support to victim/survivors of sexual violence across London. The alliance model enables us to draw on each member’s expertise and provide all victims/survivors with the specific care that is tailored to their needs. Navigators sit within each organisation in The Alliance and work alongside one another to support survivors of sexual violence.
The Role
As this is a new role, we anticipate that the remit of the role will likely adapt in response to the support needs that are presented by service users and service delivery. We expect the post holder to contribute to the development of this role.
The role of a Rapid Response ISVA is to provide advocacy, practical, and emotional support to survivors who have experienced any form of sexual violence, recent or historic. You will also ensure that survivors are aware of their rights, options, and entitlements, and support them through any stage of the criminal justice system.
The post holder will ensure a quality service is provided to survivors by covering cases at short notice and providing support for those that are not able to access immediate ISVA support. You will ensure that timely advice is provided to survivors on the waiting list.
This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
For more information on this role please download the attached job description.
Location Galop’s offices are located in London. This role will have the option of hybrid working with at least 2 days per week in the office.
Hours Full time (35 hours per week)
Contract Permanent
Reports to Sexual Violence Advocacy & Support Manager
Salary You will start on scale point F1 at £32,626.66 (including £4,296.25 London Weighting for those working in our London office)
Closing Date Applications are now open on a rolling basis. First round interviews TBC and will take place via Microsoft Teams.
Questions? If you have any questions or would like to discuss the role further prior to application, please contact us.
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