Advisor jobs in Central london, greater london
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We’re looking for a Customer Support Advisor to be the first point of contact for our customers, delivering excellent service across a range of channels. You’ll use your communication skills to resolve queries with care, professionalism and efficiency, while living our values of compassion, empathy and inclusion.
This is a hybrid role with occasional travel to Central London, where you’ll collaborate with colleagues to support our mission and ensure every customer has a positive experience.
Please refer to the Job Description for full details of the role.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.
Application notes
In your cover letter, please can you let us know:
- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.
Max. 500 words per question
About MHFA England
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
In your cover letter, please can you let us know:
- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.
Max 500 words per answer.
Our vision is to create a nation where everyone's mental health matters.
The client requests no contact from agencies or media sales.
Job Title: Chief Medical Advisor (SCS2)
Organisation: Department for Work & Pensions (DWP)
Salary: Circa £145,000
Locations: London, Leeds, Sheffield (hybrid, 60% in the office)
Key Benefits: Civil Service pension scheme (28.97% employer contribution), 25 days annual leave (+9 days of Bank Holiday leave)
Application Closing Date: Monday 2nd March, 10am
The Department for Work and Pensions (DWP) is seeking a permanent Chief Medical Advisor. This is an SCS2 grade role and an outstanding opportunity to work in the largest Civil Service Department that touches the lives of citizens the length and breadth of the UK.
This is a unique opportunity for a senior medical professional to provide expert advice to inform policy, legislation, and delivery decisions at the UK’s biggest public service department, where we administer the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers.
This role will be the Senior Responsible Officer (SRO) for Clinical Governance and Clinical Profession. The postholder will build strong relationships with senior leaders, including the Permanent Secretary, ministers, and external stakeholders, ensuring clinical advice is accurate and of the highest quality. The role requires strong team leadership, promoting an inclusive environment for clinicians to encourage development and growth while ensuring compliance with legislative requirements.
As the Department’s most senior medical professional, you will provide expert advice on clinical policy and clinical governance matters to DWP Ministers and senior leaders across DWP including the DWP Executive team. The role will also work closely with other clinical teams across government as well as external organisations such as regulatory bodies, external providers and charities.
The Department has an ambitious reform agenda including priorities set out in the Get Britain Working White Paper and the Pathways to Work Green Paper and a focus on tackling rising youth inactivity.
As Chief Medical Advisor you will bring professional expertise to complex problems, influencing right at the heart of decision making. You will be a strong relationship builder, able to work effectively across a large and complex organisation, and operate as an inspiring leader.
This role has four major components:
- Leading a team of approximately 50 colleagues providing clinical advice across DWP, you will act as the Department’s expert on clinical policy matters and work with officials across the Department to ensure Ministers receive the highest quality advice on clinical policy.
- Provide the in-house clinical advice relating to disability, work, and health within DWP for Ministers and the Executive team.
- Operate as Head of Clinical Profession, where you will be responsible for training, appraisal, and revalidation of c.200 clinicians in DWP, ensuring they are in good standing with their regulatory body. There is also a dotted line of professional responsibility to 5,500 healthcare professionals within contracted provider organisations.
- As SRO for Clinical Governance, you will oversee the DWP Caldicott Guardian and Clinical Safeguarding Lead, providing final sign-off for sanctions and waivers on behalf of the Secretary of State.
The successful candidate must be able to demonstrate their knowledge, experience and skills against the following essential criteria:
- Excellent strategic thinking skills, with the ability to understand both complex policy detail and high level, strategic connections across a broad portfolio and an outstanding eye for critical detail.
- Experience of delivering practical and innovative responses to complex issues and responding to unplanned circumstances.
- Strong technical skills relevant to clinical safeguarding with expertise in occupational health or functional medicine.
- Evidence of exceptional leadership and ability to lead multidisciplinary clinical education teams and / or programmes to ensure understanding of all roles across the 5,500 strong clinical profession, including the ability to motivate and inspire an experienced and diverse clinical team.
- Ability to demonstrate credibility to inspire the respect of both internal and external stakeholders at Director level and above.
Applicants must also meet the following qualification and membership requirements:
- A clinically active doctor with license to practise with GMC.
- Candidates must meet minimum ‘Continuing Professional Development’ (CPD) requirements (i.e. be up-to-date) in accordance with the requirements of the appropriate recognised professional body.
- Medical qualification MBChB or equivalent.
It is desirable that applicants hold a faculty of medical leadership recognition to ensure profession leadership is credible.
A detailed candidate pack is available for more information on the vacancy.
Prior Civil Service experience is not a pre-requisite, however, applicants must demonstrate the ability to operate at scale in a complex environment. DWP are an equal opportunity employer and value diversity in our organisation, we welcome applications to help us reflect the citizens we serve.
This role can be based in the following DWP Hub locations: London, Leeds, or Sheffield.
Hybrid working policy: The expectation is that that this role would require the successful candidate to be in the office more than 60% of the time. Travel to other DWP and official locations including London is required which may include overnight stays.
Alongside your salary, the Department for Work and Pensions contributes 28.97% towards you being a member of the Civil Service Defined Benefit Pension scheme.
Applicants will be required to provide an up-to-date CV and supporting statement (up to 1,250 words) detailing how you meet the role’s requirements. You will also provide a completed online diversity monitoring form.
The closing date for applications is Monday 2nd March 2026 at 10:00am.
In addition to Security Check (SC) level clearance, this role will also be subject to an Enhanced Check. Candidates who do not already have this level of clearance can have this undertaken post-appointment. In all cases the appointment remains conditional on this level of security clearance.
DWP is recognised as a Disability Confident Leader, demonstrating the departmental commitment to attracting, recruiting and retaining disabled people and supporting them in achieving their full potential. We run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria for the advertised role. This vacancy is also part of the Great Place to Work for Veterans (opens in a new window) initiative.
Location: Home-based or Bristol Office or a blend of the two
Closing date: 20th February 2026
Interviews commencing from W/C: 2th March 2026
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We’re looking for a Learning and Development Advisor (known internally as People Development Advisor) with design, facilitation and training delivery experience to join our People Development Team
We’re on the lookout for a curious, creative and proactive Learning and Development Advisor to help shape, deliver and elevate the learning culture across Young Lives vs Cancer.
You’ll play a key role in supporting our people to grow, develop and thrive—ensuring everyone has access to engaging, meaningful and impactful learning opportunities that help them do their best work for young people with cancer.
A significant part of your role will involve co-developing learning content with internal subject matter experts, ensuring their specialist insights are translated into accessible, high-quality development experiences. You’ll also co-design and deliver in‑house training, including digital skills programmes (such as SharePoint, OneDrive, and Teams) and core management development for our people managers—covering areas like delegation, decision-making, problem-solving and effective objective‑setting.
Working closely with the People Development Manager and colleagues across the organisation, you’ll help drive our development priorities forward, champion great learning experiences, and ensure our people have the skills and knowledge they need—now and for the future.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Train and develop our people managers by delivering or facilitating core management skills sessions such as delegation, decision-making, problem-solving and effective objective‑setting
- Shape and deliver high‑quality learning by developing engaging learning experiences using the 70:20:10 model and collaborate with internal experts to create guides, resources and tools that support onboarding and continuous learning.
- Support and enable the design and delivery (alongside our AI and UX learning lead) of our in‑house training around digital skills, including SharePoint, OneDrive, Teams and other M365 tools—helping colleagues use our digital systems confidently and effectively - turning technical or specialist knowledge into clear, engaging and practical learning experiences for a wide range of colleagues.
- Maintain and evolve our digital learning offer, including mandatory e‑learning, digital platforms and resources—ensuring everything is accessible, engaging and aligned with our values.
- Maximise external partnerships, including pro bono support and supplier relationships.
- Lead on apprenticeship and Skills & Growth Levy activity, supporting learners and aligning levy use to business needs.
- Use evaluation and data to drive improvement, ensuring learning is evidence‑based, impactful and continuously evolving.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Experience designing and delivering impactful learning for staff and/or volunteers.
- Proven track record of co‑creating learning with subject matter experts and transforming complex ideas into clear, engaging content.
- Confident delivering digital skills training (e.g., SharePoint, OneDrive, Teams) and building wider digital capability.
- Skilled facilitator with experience leading management and behavioural skills sessions, such as delegation, decision-making, problem-solving and effective objective‑setting.
- Strong stakeholder management experience, working collaboratively across teams in a fast‑moving environment.
- High digital confidence, with hands‑on experience designing online learning and using LMS platforms and/or SharePoint to shape great learner experiences.
- Excellent organisational and communication skills, with the ability to manage own workload, using data and evaluation insights to sharpen and improve learning.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
When dementia changes someone’s life, the right support can make all the difference. If you care about helping people live well with dementia and making sure carers feel informed, listened to and supported, this could be a role where you genuinely see the impact of your work. We are excited to be offering a great opportunity to work closely with the Local Service Manager to maintain and develop networks.
Hours – 21 hours and 35 hours
Location – Across Havering Borough with homeworking requirements
Our role is a rewarding and varied opportunity to be at the heart of our work across Havering Borough. As a Dementia Adviser, you'll build and maintain trusted relationships across the community, becoming a familiar and supportive presence for people navigating what can be one of the most difficult times of their lives. You'll play a key role in and running and engaging in group activities — including our much-loved activity sessions and Carer Support Session — creating safe, inclusive spaces where people can connect, share, and feel less alone. Part of the role will also require visiting service users in their own home, to provide face to face support. You'll also be responsible for keeping detailed and accurate records of your work, updating our CRM system with confidential notes to ensure the highest standard of care and continuity for every person we support. Whether
you're reaching out to people by phone, or facilitating a group, every interaction matters — and you'll be there to make it count.
What you’ll need:
- Ability to travel across the Havering Borough area.
- Understanding and knowledge of Health and Social Care sector and the impact their additional support requirements have on individuals, carers and families.
- Great organisational and timekeeping skills
- Experience with communicating with a wide range of people, adapting your approach to ensure understanding at all levels.
- An understanding of Equity, Diversity and Belonging and the ability to interweave that knowledge into the heart of everything we do
- Good IT skills, experience working with client / patient databases and meeting software (Teams / Zoom).
Interview Dates: 9th & 10th March 2026 via MS Teams
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
LGBT Foundation is an impactful, vibrant charity with a wide portfolio of well-established services and rapidly developing new initiatives aimed at meeting the needs of lesbian, gay, bisexual, and trans people. The Fundraising & Marketing Team at LGBT Foundation is a small yet collaborative group of professionals. They are dedicated to advancing the visibility and impact of the UK’s leading health and wellbeing charity. The team is responsible for implementing wide-ranging fundraising, communication, and marketing strategies. By leveraging various channels such as email marketing, the organisation’s website, video, social media, OOH advertising and traditional media, the team strives to support the national visibility, brand awareness, impact storytelling and income generation of the charity by attracting, engaging and stewarding a growing supporter base. LGBT Foundation’s Partnerships & Philanthropy Advisor will work with fundraising & marketing colleagues to deliver against strategic objectives and achieve in-year financial targets, significantly increasing income and support, specifically from corporates, individual giving (donations), legacies and fundraising events. In this role as a Partnerships & Philanthropy Advisor, corporate partnerships (attraction, engagement, and retention) will be a priority, ensuring members see the value in our offer.
You will also work with the Director of Fundraising & Marketing to shape four individual giving campaigns a year and two legacy awareness campaigns a year. The successful candidate will collaborate closely with the Marketing Manager to keep fundraising information on webpages and social channels active, ensuring regular promotion of charity challenges and shaping digital mobilisation efforts which will build the charity’s supporter base, attracting more new donors.
You will support regular reporting on performance towards financial targets, working closely with colleagues to reconcile income, ensure Salesforce records and reports are up-to-date and that integrations support automated data flows.
We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans*, non-binary, and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team.
*Trans is an umbrella & inclusive term used to describe people whose gender identity differs from that which they were assigned at birth; including non-binary people, and those who partially or incompletely identify with their sex assigned at birth.
We celebrate and empower our diverse communities to realise their full potential, every day.
The client requests no contact from agencies or media sales.
We are looking for a Senior Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- Practice Support: Clinical supervision and group reflective practice
You will:
Effectively manage and provide a pro-active, high quality frontline service to male victims of domestic abuse. You will work within a multi-agency framework consisting of MARAC and multi-agency partners when required. This role requires a specialist understanding of the barriers faced by male victims of domestic abuse and harmful practices. We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.
Key Responsibilities:
- Effectively manage and develop a high quality, innovative and pro-active domestic abuse service for victims and their children, including those at highest risk
- Ensure that the service prioritises the safety, security and dignity of service users and their children
- Be the lead in crisis situations and provide advice and guidance on safeguarding issues and information sharing concerns.
- The role will work collaboratively with the Management team, in order to achieve the implementation of the business plan and the development of the service to maximise positive outcomes for clients.
- Manage a small team, conducting supervision and case reviews to ensure safe practice.
- Carry a caseload, supporting male domestic abuse victim/survivors to increase their safety.
- Develop relationships with partner agencies in this area.
About You:
Ideally, you will have knowledge of migration and asylum routes and the procedures for applying for refugee/asylum status in the UK, legal remedies for domestic abuse victims and have experience of working with housing, homelessness, drug, alcohol, mental health issues and have an understanding of the benefit system.
You will need:
- Experience of supporting people in vulnerable situations, having worked with victims of domestic violence & abuse.
- Knowledge of safeguarding issues, legal responsibilities and GDPR & data protection regulations.
- Have strong crisis management skills to support staff dealing with stressful and difficult situations
- Experience of managing a team delivering front line support to victims or domestic abuse or vulnerable people to a high standard
- A passion for working with male victim/survivors
- Experience of working with housing agencies or in a housing setting is advantageous
Please see attached Job Description and Person Specification for further details
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
Position: Senior People Advisor
Salary: £45k-49,500k per annum
Hours: 35
Reports to: People Director
Location: Shoreditch, East London (Hybrid Model)
Key relationships: Department Heads, Line Managers, Staff
JOB PURPOSE
We’re looking for a proactive, inclusive and insightful HR generalist to manage the day-to-day People advisory and operational support across our medium sized charity, while contributing to a range of forward-thinking HR projects that align our processes, policies and practice with our strategic goals. As our Senior People Advisor, you’ll work closely with our Director of People and partner daily with our managers and staff to build confidence in our People systems and strengthen understanding of good practice. With a passion for building inclusive cultures, wellbeing and employee experience, you’ll be an empathetic relationship builder who brings strong problem-solving skills, sound HR knowledge and a data informed, test and learn approach. You’ll be comfortable being hands on and working with a varied portfolio of activity. Your insights will help shape a safe, inclusive, healthy and agile culture, support organisational learning and development, and drive continuous improvement across our People function.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Manage and/or advise on employee relations work with a resolution-focused approach to disputes, disciplinaries, grievances, absence, change management processes.
- Responsible for overseeing our current HRIS system, ensuring it is used effectively, information is up to date and compliant, and more widely ensuring all HR data is sufficiently protected and compliant with GDPR in all systems and processes
- Manage the day-to-day relationship with a range of our People-related suppliers
- Produce and use People data to analyse trends and help make decisions. To include producing dashboards for managers, leadership where required.
- Oversee the planning and delivery of key activities in the HR calendar such as Employee Engagement surveys, the organisation appraisal process, and associated Internal Communications within the organisation
- Develop and evaluate the confidence and capability of managers and staff in our People practices, and systems
- Develop, update and communicate our People policies and procedures, in line with organisational strategy, best practice and employment legislation.
- Ensure our People practices have safety, diversity, equity and inclusion at their core and play a key role in championing the delivery of our ED&I roadmap.
- Provide first line advice on our Total Reward offer to managers and staff and liaise with benefits suppliers to help us continually evolve our Employee Value Proposition.
- Support managers in inclusive recruitment processes, ensuring compliance, best practice and use of appropriate metrics to continually inform our recruitment strategy.
- Use and update reward benchmarking in line with our reward policy
- Design and deliver wellbeing related initiatives
- Work with and contribute to the evolution of competency frameworks and development pathways and advise staff and managers around these.
- Accountability for discrete budget lines
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES, SKILLS AND EXPERIENCE
Essential Experience
- Level 5 CIPD qualified or equivalent proven generalist HR experience
- Advising and leading confidently on a range of HR policies, UK employment law and best practice
- Design and delivery of inclusive HR processes and improvements
- Experienced in developing and supporting managers and staff through change
- Experienced in advising managers and staff around learning and development
- Scoping, managing and overseeing delivery of a varied range of HR projects to enhance efficiency and the employee experience.
Essential Skills/Knowledge
- Solid knowledge of UK employment and relevant GDPR legislation and its application
- Skilled in using HRIS systems and using them for reporting and streamlining processes
- Strong Excel skills, and skilled in Microsoft Office suite, including SharePoint
- Analytical skills to interpret data, identify trends and make informed recommendations
- Understanding of Diversity, Equality and Inclusion considerations and best practice
- Knowledge and experience of using Reward data and benchmarking tools
- Knowledge of Safeguarding principles and practice
- Excellent communication skills, ensuring our policies and practices are accessible
Essential Attributes
- Able to thrive in a small, dynamic and evolving organisation, showing initiative and adaptability.
- Collaborative and skilled at building strong, trust-based relationships across teams.
- Personally aligned to values of fairness, inclusion, wellbeing and integrity.
- A growth mindset
Desirable Skills/Experience
- Lived experience of or a strong affinity to the refugee cause
- Understanding and experience of competency frameworks
- Experience of contributing to staff wellbeing and engagement programmes
- Experience of line managing or task managing the work of others
- Experience of taking a coaching approach to develop others
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Midday 16th February 2026
Interviews date: 24th and 26th February
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

The YoungMinds Parents Helpline provides parents and carers with life-changing information, advice and support, and we are looking for an individual to join our incredible frontline team. This is a role where you can learn about the difficulties that young people and their families face, deliver high quality advice, offer crucial emotional support and be part of a service that makes a phenomenal difference.
You will be responding to helpline calls, which can cover wide-ranging and complex issues. You will be using helpline skills to listen to callers concerns, and draw on your expertise to provide tailored guidance to service users.
You will need to ensure that you follow helpline safeguarding and data protection procedures, and accurately record information into our Parents Helpline database. And, above all, you will have a strong passion for helping parents and carers to support themselves and their child in the best way they can.
To make sure all young people get the mental health support they need, when they need it, no matter what

The client requests no contact from agencies or media sales.
About the role
You will work with and support health and social care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
You’ll support the development of a vibrant national network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
What you’ll do
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Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
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Build relationships to influence service improvement across the England South West region, and support the development of a vibrant national network
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Maximise participation in the UK Parkinson's Audit and relevant surveys
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Support health & care services to develop and implement service improvement plans, using the results of the UK Parkinson's Audit as a lever
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Promote the Excellence network funding opportunities, providing support where appropriate with the development of business cases and grant applications
What you’ll bring
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Experience and expertise in service redesign and effecting change within health and/or social care in the South West region
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Knowledge of health and care structures and commissioning across the South West region
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Strong interpersonal skills with proven ability to build and manage successful relationships with internal and external stakeholders, including senior clinicians
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Experience in the use of quality improvement and project management tools
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Ability to negotiate and influence, with strong report writing and presentation skills
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
This role is home based with the requirement to live within and travel around your assigned geography. The assigned geography for the region covers the NHS England South West region. You will also be required to attend team and individual meetings that usually take place in our London office but may be in other locations across the UK. There may also be the requirement for occasional overnight stay.
Interviews are scheduled to take place from the 4 March 2026, online via googlemeet
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Purpose:
The Circle is an alternative to A&E for young people and children who are finding it hard to cope with their mental health, when medical intervention might not be necessary. We provide one-off in the moment support, and we are open every day of the year.
Mental health advisors are part of the core team, supporting children and young people aged 5-18 and their families every day. We do not have waiting lists. You are expected to work within HFEH Mind’s policies and procedures and adhere to our code of conduct/values.
This role may suit those that have worked with vulnerable children in the past, including, but not limited to, support workers, CAMHS workers and mental health workers. We work within a diverse borough and look to reflect this in our team.
Job Summary:
The mental health advisor role is a key part of the delivery of the Circle, working to support young people and their families who are finding it hard to cope. They will conduct (up to) hour long, one-off sessions with children and young people aged 5-18, providing: safety planning, coping mechanisms, psychoeducation, and signposting, and supporting in de-escalation. This will be delivered with a non-judgemental and empathetic approach.
As a mental health advisor, you will need to be ready to respond in the moment to presenting (often unknown) concerns. You will dynamically risk assess situations and be confident in raising concerns when necessary.
Key Responsibilities:
Service Delivery:
- Work as part of a team to provide support to children, young people and their families.
- Work within the Circle framework and follow all HFEH Mind’s policies and procedures.
- Develop an understanding of the local area, and other services, to effectively signpost to.
- Deal with all safeguarding concerns in line with HFEH Mind’s safeguarding children policy.
- Take pride in the working environment, keeping it clean and tidy, and reporting any Health and Safety concerns appropriately.
- Utilise skills flexibly and effectively so that support can be tailored in a creative way.
Service Accountability:
- Maintain accurate, clear and concise records of all interactions with children, young people, parents/carers and professionals.
- Attend and engage in mandatory training, as directed by HFEH Mind.
- Ensure all support provided has an inclusive values base, which recognises and respects difference and diversity.
- To work collaboratively with all other partners and professionals and represent HFEH Mind in a positive light.
Other:
- To attend and engage constructively in 1-1 supervision, team meetings and group reflective practice, where applicable.
- Carry out any additional tasks as required by a manager in Children and Young People Services.
Person Specification
Essential
- A minimum of two years’ experience supporting vulnerable or at risk children and young people in a paid or voluntary capacity, or equivalent.
- An ability to form supportive relationships with families, and tailor support to individual need.
- A child-centred approach to work
- Working knowledge of child and adult safeguarding.
- Organisational skills and excellent time management.
- Excellent communication and listening skills with the ability to tailor messages to a variety of audiences.
- Ability to organise and prioritise workload.
- Ability to work flexibly according to the needs of the service, whilst managing your own self-care.
- An openness to your approach to colleagues, managers and in 1:1s and reflective practice sessions.
- Experience of using Microsoft Office package.
- Working understanding of General Data Protection Regulations (GDPR).
- Demonstrable knowledge and understanding of the importance of equality, equity, diversity and inclusion and the ability to integrate into your work.
Desirable
- Experience of working with children or young people presenting with complex needs, and/or who are neurodiverse.
- Experience in managing relationships with professionals (e.g. schools, education psychologists, early help teams), commissioners and other stakeholders.
- Experience in co-producing activities and campaigns with young people.
- Experience of working within a multi- disciplinary team.
- Experience of supporting young people experiencing episodes of heightened stress/distress.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve.
This post is subject to an Enhanced DBS check
We are actively recruiting for a variety of roles – whether you're seeking full-time, part-time or bank work, we welcome your application. Our service runs seven days a week, out of hours, no later than 10pm. Shifts are set in advance on a monthly rota. Please indicate your preferred availability (e.g. weekends, evenings, specific days) in your application.
We are especially keen to hear from applicants available for weekend work.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
We are recruiting for a Eastern European IGVA to join our team in Barking & Dagenham and Redbridge; the scope on this job involves….
Job Title: Eastern European IGVA
Location:Hybrid working with a requirement to occasionally work at Head Office (Vauxhall) and co-locations in two East London boroughs (Barking and Dagenham, and Redbridge)
Salary: £14,428.56 per annum
Contract type: Part-time, Permanent
Hours: 18.75
This is an opportunity to join Refuge as Eastern European Independent Gender Violence Advocate (IGVA) to supporting women and children who are impacted by domestic abuse. This is a vital role which provides high quality practical and emotional support to survivors of domestic abuse and their children in the community. You will be part of a highly skilled and supportive team committed to collaborative working and continuous learning. This role offers the chance to strengthen multi-agency partnerships to enhance outreach and support for survivors, while also contributing to increasing professional understanding of the specific needs of Eastern European women and children affected by domestic abuse and violence.
The ideal candidate will be a compassionate and resilient individual with strong communication and organizational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.
It is essential for candidates to be proficient in one or more Eastern European languages.
We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.
This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organization, we encourage you to apply.
Closing date: 9.00am on 2 March 2026
Interview date: Week commencing 9 March 2026
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR Advisor
Reports to: People Partner
This is a full-time, permanent position on Crick terms and conditions of employment.
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
We have an exciting opportunity for a People Advisor to join our fast-paced, supportive HR team at the Crick.
In this varied and hands-on role, you’ll be involved in a wide range of people activities, including employee relations casework, annual performance and pay reviews, delivery of management training, policy and process development, and people-focused projects that make a real impact across the Crick community.
You’ll support a diverse client group spanning research labs and operational teams, giving you broad exposure and the chance to build strong working relationships across the organisation. Reporting to a People Partner and working closely with fellow People Advisors, you’ll help deliver a proactive, customer-focused HR service, providing relevant and appropriate HR support, while promoting best practice and ensuring compliance with the Crick’s policies, procedures, and employment legislation.
This is a highly visible role, requiring confidence, initiative, and a proactive approach to problem solving and relationship building in a busy and dynamic environment.
If you’re an experienced HR Assistant or Coordinator ready to take the next step in your career, and you’re keen to join a team genuinely committed to developing its people, this is an excellent opportunity to grow and make a meaningful contribution.
What you will be doing
Your responsibilities include but are not limited to:
- Provide general first-line HR support and advice covering all employee lifecycle activity to both employees and managers, working in partnership with People Partners, Senior People Advisors and People Coordinators where relevant
- Trusted advisor to managers and supporting with all people issues enabling them to find and implement the best approach to deal with an issue at hand e.g., performance, conduct, attendance.
- Provide advice on employee relations matters to ensure that all casework is managed in a fair and transparent manner. This will include absence management, capability, disciplinaries, grievances, flexible working and supporting on restructures and redundancies
- Provide primary support and advice to hiring managers on recruitment activity, including salary benchmarking, interviewing and support with writing job descriptions
- Manage all queries on maternity leave and other family-friendly policies, including meeting with individuals and providing support and advice before, during and after periods of leave
About you
You will have:
- Proven experience of providing HR advice to managers and employees
- Strong understanding and knowledge of the HR support required when running employee relations cases, in particular absence management, performance management and disciplinary *
- Strong knowledge of UK employment law, HR policies and best practices
- Experience of providing advice and an end-to-end service on maternity leave and other family-friendly leave *
- Ability to work under pressure while balancing timely work output with high levels of accuracy, demonstrating excellent attention to detail *
- Excellent interpersonal skills, with the ability to proactively build effective working relationships with a diverse employee population*
*Minimum criteria
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture!
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences.
We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please contact us via our website.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
- Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR Advisor (maternity cover)
Reports to: People Partner
This is a full-time, fixed-term maternity cover on Crick terms and conditions of employment.
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
We have an exciting opportunity for a People Advisor to join our fast-paced, supportive HR team at the Crick. This is an ideal opportunity for an experienced People Advisor to join our friendly People Partnering team to provide maternity cover.
In this role, you will act as a trusted advisor to managers, lead allocated ER casework, and will work on a selection of people projects. Working collaboratively with a team of Advisors, you will also have an opportunity to contribute to the continuous improvement of People processes and policies.
This is a role that delivers first-line support to all employees and managers across the Crick. A visible and influential position, requiring confidence, independent judgment, and a proactive approach to problem-solving and relationship-building. It will suit an individual able to navigate a dynamic environment and comfortable working with a level of ambiguity.
If you are a HR professional looking for a fixed term opportunity, interested in gaining experience of working in a scientific institute, this will be an ideal opportunity for you.
What you will be doing
Your responsibilities include but are not limited to:
- Trusted Advisor to Group Leaders and Operational Heads and managers, supporting with all people issues
- Provide expert HR advice on all aspects of the employee lifecycle, working with minimal supervision and high autonomy
- Lead on the full range of employee relations cases of varied complexity, including investigations, hearings and appeals, ensuring best practice and consistency
- Support managers with restructures and redundancy processes with the ability to deliver the end-to-end process
- Work in partnership with managers to proactively identifying people challenges and propose appropriate solutions in line with Crick values
- Design and deliver management training
About you
You will have:
- Good level of experience at HR Advisor level, with evidence of working independently on employee relations issues *
- Strong influencing and coaching skills, with the ability and confidence to challenge constructively and build trust at all levels *
- Excellent judgment and ability to balance risk and pragmatism in HR decisions *
- A track record of leading or significantly contributing to HR projects or organisational change initiatives
- Strong analytical skills with experience translating people data into actionable insights
- Proven ability to build positive workplace relationship across all stakeholder groups *
*Minimum requirement
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture!
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences.
We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please contact us via our website.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
- Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 28 Fenruary 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Part Time, 21 hours per week
Salary: £33,000.00 to £37,000.00 dependent on location and experience - (pro-rata + London Weighting of £4,000 pro-rata, as applicable)
Interviews: TBC
Do you want to work for a charity, that makes a huge impact globally? Are you a passionate and experienced HR Generalist? Then this could be the ideal role for you!
The King’s Trust International is looking for a passionate People Adviser to join the team on a part time basis to support the People Partner deliver a first-class HR service to the organisation.
With a varied range of responsibilities, you will not only play a key role, providing high quality HR support to managers and employees across the organisation by providing expert advice, support and coaching on all aspects of the employee life cycle, you will also support the People Partner to deliver some exciting companywide people initiatives.
Perks for working at The King’s Trust International:
- Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
- Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
- Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- A free employee assistance programme (EAP) to support your mental wellbeing.
- KTI will contribute 5% of your salary to the workplace Pension Scheme
- Generous life assurance cover (4 x annual salary)
- In-house and external training opportunities available throughout the year
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.


