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Gateway Housing Association, London Arena (Hybrid)
£43k per year
Posted 3 days ago Apply Now
Great Ormond Street Hospital Children's Charity, Bloomsbury (On-site)
£31,935 per year
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Volunteering Matters, Remote
£30,000 per year
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Back Up, Remote
£30,000 - £32,500 per year
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£23,600 - £29,500 per year
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Kinship, Remote
£50,000-£53,000 plus £3,406 London weighting if eligible
Kinship is looking for a capable, qualified accountant with strong knowledge of charity finance to provide oversight of our Finance function
Posted 3 days ago Apply Now
Closing in 5 days
Breaking Barriers, London (Hybrid)
£32,500-38,500 (£35,000-41,000 in London)
Posted 3 weeks ago Apply Now
Herts & Middlesex Wildlife Trust, St Albans (Hybrid)
£24,903 per year plus contribution to pension auto-enrolment and other benefits
Posted 1 week ago
Closing in 6 days
Eastend Homes, London (Hybrid)
£75k - 80k per year
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Ashiana Network, Greater London (On-site)
£46,261.68 (£43,899.71 plus LW £2,361.98)
Posted 5 days ago
Page 6 of 6
London Arena (Hybrid) 8.22 miles
£43k per year
Full-time
Permanent
Job description

Service Charge Analyst

£43,000 | East London | Hybrid (2 days in office)
Gateway Housing Association

Robertson Bell are pleased to be exclusively partnering with Gateway Housing Association in their search for a Service Charge Analyst to join their close-knit, dynamic team on a permanent basis. Gateway are uniquely the largest Sheltered Housing provider in Tower Hamlets and were the first registered provider of older persons shared ownership in the borough. They are particularly proud of their new build properties for leasehold, shared ownership and direct sale, which are low-density and high-quality.

They are seeking an organised, diligent Service Charge professional to support on the technical side of the Service Charge lifecycle and improve processes within the department. You will work closely with budget holders, enabling data-led decision-making and supporting donor and committee reporting. As a key member of a small, collaborative team, you will be hands-on managing a mix of transactional and more advanced duties, proactive in ensuring the key points in the yearly Service Charge cycle run smoothly.

Role Responsibilities:

  • Undertake assigned processing, accounting, monitoring, control and review of service charge income and costs on a periodic basis.
  • Review service charge income and costs monthly to ensure they have been charged to the correct scheme and fully investigate and resolve any principal variances and anomalies identified (e.g., miscoding’s, duplications).
  • Prepare periodic reconciliations of service charge income and costs on a scheme/block level and with the preparation of annual service charge estimates and actuals processes for all tenures.
  • Resolve service charge queries from internal and external customers.
  • Complete assigned elements of strategic delivery projects across the organization, particularly relating to service charge specific projects.
  • Ensure consistent apportionment and allocation of scheme costs in mixed tenure blocks and other complex schemes and regular monitoring, control and analysis of such costs.
  • Implement and embed key service charge systems and processes as part of the organisation wide service charge improvement project.

Person Specification:

  • Experience in service charge computation, accounting and analysis, including preparation of service charge budgets, estimates and actuals
  • Robust understanding of residential service charge management, including current legislative requirements and sector best practice
  • Strong organisational skills, able to control and deliver a range of tasks to strict deadlines
  • Social housing experience.
  • Experience of working with third parties, the wider community, and other external partners including managing agents

This is a hybrid position based out of Mile End. The closing date for applications is on the 15th July with first stage interviews taking place the week commencing the 21st July.

Applications will be under continuous review before then so please don’t delay in submitting your CV for consideration!

Application resources
Posted by
Gateway Housing Association View profile Organisation type Non Charity Employer Company size 101 - 500
Posted on: Friday, 27 June 2025
Closing date: 15 July 2025 at 11:59
Job ref: RB40070-A
Tags: Finance