Advisor jobs near Liverpool (8)

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Citizens Advice Wirral
Merseyside 4.2 miles
£25,999 per annum
Willowbrook Hospice
Prescot, Merseyside 7.85 miles
£30,627 - £37,125 (to be pro rata for part time)
£25,930 per year
If you want to work in a job where you can really make a difference to people’s lives, this is the role for you.
Page 1 of 1
Chester, Cheshire West and Chester
Colchester, Essex
£18,000 per year
Permanent, Full-time
Job description

Customer Service Advisor

We are expanding our busy Customer Services department and looking for a dynamic and self-motivated individual to join our friendly and dedicated team based in our Chester office.

Customer Service Advisor Responsibilities:

- Deal directly with customers by telephone, web and email in line with agreed guidelines.
- Communicate and coordinate with internal departments to resolve queries.
- Follow up on customer interactions.
- Provide feedback on the efficiency of the customer service process.
- Proactively identify potential solutions to improve customer service.

Customer Service Advisor Requirements:

Candidates will need excellent written and verbal communication skills, an ability to meet deadlines and a collaborative and agile approach. They must have experience in Customer Service within a commercial environment and have the ability to work on their own and within a team.

About CIPFA:

The Chartered Institute of Public Finance and Accountancy (CIPFA) is the world’s only professional accountancy body to specialise in public services, and is a strong advocate for sound public finance management and innovative public service delivery.

Our members work in public services such as local government, the NHS and Whitehall departments as well as in national audit agencies, major accountancy firms and other organisations around the world where public money needs to be effectively and efficiently managed.

Location: Chester, West Chester, Cheshire CH1 4QR.

Job type: Full Time, Permanent, 36 hours per week (normally between the hours of 9.00am to 5.00pm)

Salary: £18,000 per annum

Benefits: 25 days annual leave; Up to 10% employer's pension contribution; Life Assurance to the value of 2 times your basic salary; Season ticket loans; Employee Assistance Helpline; Exclusive employee discount and rewards at many major brands including health & wellbeing, retail, restaurants and mobile technology providers.

Closing date for applications: 4th March, 2020

You may have experience of the following: Customer Service Advisor, Customer Service Representative, Customer Service Executive, Customer Service Officer, Call Centre, Contact Centre, Call Centre Operative, Contact Centre Operative, Administrator, Admin, etc.

Ref: 92212

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Posted on: 24 February 2020
Closing date: 04 March 2020
Job ref: 92212
Tags: Admin,Advice, Information
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