492 Advisor jobs near London

Don’t miss out on a job again!

Get job alerts for this search sent straight to your inbox

You haven't selected any filters. To create a tailored job alert, select your filters first.
Email address

Oh no!

{{ alertCtrl.errorMsg }}

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

All done!

You will now get the latest from this search sent to your inbox.

Check your email inbox to verify your email address and start receiving job alerts.

{{ alertCtrl.errorMsg }}

Sign in or create an account to start managing your alerts.


First Love Foundation
E14 9RL
£30,000 - £32,000 per year
Trailblazing, UK poverty charity in a period of fast growth, looking for a Welfare Rights Advisor passionate about tackling social injustice
Migrant Help
City of London
£23,350 - £28,019 per year
Page 3 of 33
London, Greater London
£27,948 per year
Permanent, Full-time
Job description

Job Title: National Domestic Abuse Helpline Adviser

Salary: £27,948

Location: Tower Hill, London

Contract Tye: Permanent 

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.  For more information on our work, please visit our website.


We are recruiting National Domestic Abuse Helpline Advisers to provide support and information to women experiencing domestic violence and other forms of violence against women and girls (VAWG), family and friends supporting them, and associated professionals, by providing, trauma-informed emotional support and practical help, led by the caller’s needs.

You will participate in answering helpline calls on a 24 hour rota system, assessing each call individually to ensure the highest standards of support. You will be involved in making referrals to women’s refuges and other agencies where appropriate, and complete reporting and evaluation data for the service.

Essential Skills or Experience

You will have an awareness of domestic violence issues, together with the ability to assess the needs of callers to the helpline. In addition you will possess excellent communication and interpersonal skills combined with a non-judgmental and confidential approach to supporting women. You will be well organised and have a demonstrable ability to use Microsoft Office. The ability to remain calm and resilient is essential, as is an up-to-date knowledge of housing, criminal, civil and welfare rights legislation relating to domestic violence.


Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme

Other information

Closing Date: 9:00am, 03 November 2021

Interview Date: w/c 08 November 2021

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Special notes:

1. While our preference is for applicants to be able to work 37.5 hours a week, we are happy to also accept applications from candidates who are available to work 22.5 or 30 hours a week. Please note however, due to the rota pattern in place applicants must be prepared to work on a 24 hour rota across all days of the week, weekend, evenings and nights. Successful candidates will be expected to work atleast two night sifts per month. We are unable to agree to applicants only working certain hours and days of the week.

2. The helpline adviser role is currently home based. However with the easing of COVID-19 restrictions successful applicants will be expected to work from our head office at Tower Hill, London in the near future. 

More about REFUGE

At Refuge, we believe that no-one should have to live in fear of violence and abuse. On any given day Refuge supports almost 6,000 clients, hel... Read more

Posted on: 13 October 2021
Closing date: 03 November 2021
Job ref: 0581
Tags: Advice, Information
You have hidden this job: