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JOB TITLE: Lead Youth Services Worker (Northern Ireland)

RESPONSIBLE TO: Director, Northern Ireland

HOURS OF WORK: 25 hours a week (flexible with some evenings)

LOCATION: Office based, with travel across Northern Ireland.

DURATION: Fixed Term – 5 Years 

SALARY / GRADE: Grade 5 (£30,738 - £33,921 FTE)

KEY WORKING RELATIONSHIPS

•Adopted Young People in Northern Ireland

•  Director Northern Ireland & Northern Ireland staff

•  Wider AUK youth staff

 •Representative staff from educational establishments.

PURPOSE OF THE ROLE

To develop, implement and evaluate the Banter Project youth service in partnership with adopted young people in Northern Ireland.  These young people range in age from 14-25 years and live throughout Northern Ireland.  The role will primarily work with the project participants, but has additional relationships with community organisations, educational establishments and employers to ensure that all project goals and outcomes are efficiently and effectively met.

MAIN DUTIES AND RESPONSIBILITIES

• To lead the development and delivery of all elements of the Banter Project adopted young people’s service within Northern Ireland in a fun, interactive, interesting and an ability appropriate manner.

• To support the project participants to play an active role in the design and implementation of a programme of monthly activities for adopted young people. Sustaining and developing a monthly social hub, supporting the development of basic life-skills, and preparation for opportunities in further education, training, employment.

• To support a Youth Advisory Group (YAG) in its role to enable adopted young people to steer the Banter Project while developing skills which promote independence, personal development, social and life skills, leadership, and community involvement.

• To organise and supervise the work of the Youth Services Support Worker to deliver the Banter Project. 

• To provide opportunities to connect with, and signpost to, relevant services, particularly those who work with care experienced young people.

• To develop and implement robust monitoring and evaluation to review individual goals, track progress and impact, via data and analysis of outcomes to assess effectiveness and areas for improvement.

• To record service activity using the electronic data management systems to collate in preparation for reporting and learning opportunities.

• To gather output and outcome data from the Banter Project service in accordance with the quality assurance systems within AUK. 

• Work with other staff members to deliver a high-quality project for our adopted young people and their adoptive parents.  Work as part of a team to contribute to a positive work environment and shared goals. 

• To attend internal and external training/meetings as appropriate, to remain connected with broader adoption issues, relevant policies, working practices, and network with other youth work providers in Northern Ireland.

• To engage in supervision and professional development.

Position: Director of Service Delivery
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Delivery team are responsible for: virtual support hub, community support teams, service comms and engagement

Our Director of Services Delivery will be:

• providing strategic direction and leadership to our Service Delivery function, spanning services such as a helpline, digital and remote, and community engagement
• taking overall responsibility for and providing thought-leadership to our strategic approach for all national and community service delivery, as well as our engagement and comms across our Services and Support
• ensuring our Services and Support are delivered to a consistently high standard and be accountable for the performance of our services in our Live Well activity.
• using evidence and insights, development and delivery of a UK-wide Service Delivery and Development strategy that ensures our services achieve maximum reach and impact, responding to the evolving needs and priorities of people with MS, and their families and carers.
• leading ongoing development and continuous improvement of MS Society’s service delivery operating model, responding to evolving needs and external environment to drive cultural change and inspiring staff and volunteers.
• leading by example, encouraging and role modelling transparency, learning from failure, reducing complexity, user centricity, collaborating, and seeking feedback and ideas from all

We’re looking for:

• substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
• proven success in setting and delivering strategic plans and achieving long standing impact.
• able to provide sector-leading thought-leadership and strategic expertise within Service Delivery of similar type services and scale.
• proven analytical skills and the ability to use data to inform decisions and improve services through development and embedding of strategic transformation.
• proven experience of delivering significant and sustainable business benefits through change programmes.

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We’re looking for a supportive and proactive Regional Centre Manager who can enable our passionate and committed London team to deliver an excellent service for the client gardeners.

Confident business development skills are needed to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre.

Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.

Our Regional Centre Manager in London will be based in our Battersea Park office. Option for hybrid role with up to 2 days remote working per week.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

We’re looking for a supportive and proactive Regional Centre Manager who can enable our passionate and committed London team to deliver an excellent service for the client gardeners.

Confident business development skills are needed to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre.

Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.

Our Regional Centre Manager in London will be based in our Battersea Park office. Option for hybrid role with up to 2 days remote working per week.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

Job title: ISC - Avon and Gloucestershire

Reports to: Immediate Support and Debrief Manager

Location: Home working with regular travel throughout the area

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

In January 2024 we launched phase one, of the ten-phase expansion, into the bordering counties of England and Wales, namely; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Avon and Somerset. In July 2025, we plan to launch phase two of the expansion and will continue to roll out support in the coming years across the whole of England.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.

As we continue to expand our services across England the successful candidate will play a central role in the ongoing development of our relationships with stakeholders. Initiative and drive play an integral part of ensuring our professional stakeholders remain engaged and champion our service to those we support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.

Main duties:

Service:

• To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
• To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
• To ensure families have been offered a memory box and coordinate these when required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness
• To travel to attend in-person team meetings and in-person training as required
• To travel to in-person events as required

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Salary: Starting salary of £26,500 per annum, with the opportunity for an increase through the appraisal structure.

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: This post is predominantly home based, with regular travel across the areas you will be covering and some travel to our Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: 6th November 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.

The Data & Research Manager plays a key role in Youth Futures Foundation’s Impact and Evidence team, helping us understand and address youth unemployment in England.

The postholder will lead on managing our data infrastructure including our flagship youth labour market dashboard and contribute to the design, commissioning, and delivery of high-quality quantitative research and analysis.

They will combine strong technical skills with the ability to communicate data-driven insights clearly to internal and external audiences, influencing policy and practice to improve employment outcomes for young people.

Key Responsibilities include:

• Managing the design, commissioning and delivery of economic, quantitative social research and data analysis projects using a wide range of methods, including primary and secondary data analysis, and evidence reviews
• Critically reviewing research proposals, manage contracts and budgets, and ensure high quality outputs
• Developing evidence tools, gap maps and frameworks to address youth unemployment, and identify and prioritise evidence gaps to meet stakeholder needs
• Building and maintaining strong relationships with a range of external partners.

For a full role description and person spec, please download our recruitment pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Job Title: Refuge Worker

Location: Derby
Salary: £12,756.17 per annum
Contract type: Part Time, Permanent 

Hours: 18.5 hours per week (days to be discussed) 

This is an opportunity to join Refuge as a Refuge Worker in Derby.

The post holder will provide high quality practical and emotional support to survivors of domestic abuse and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 7 November 2025

Interview date: 20 November 2025

Job Title: Refuge Worker

Location: This is an on-site role, located within the London Borough of Hillingdon, there may be a requirement to occasionally work in the London Borough of Hounslow. 
Salary: £28,857.12 per annum, inclusive of London weighting allowance if applicable
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.  

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 10 November 2025

Interview Dates: 18 and 19 November 2025