Advocacy jobs

Refuge Team Leader - Permanent, Workplace based

Salary: £26,520 rising to £27,030 on successful completion of probation
Location: Torfaen

Hours & working Pattern:

• 35hrs per week (full time) 
• Monday to Friday the shifts are either 9-16.30, 10.30 – 18.00 or 11.30 – 19.00
• All team members must work flexibly on occasions to meet the needs of the Charity and the people we support   

Purpose of the post: To provide assistance in the management and delivery of high quality, responsive, specialist refuge support and services that enable people to feel safe, to be empowered, and to flourish in a life free from Domestic Abuse and Sexual violence

Specific Responsibilities

As a senior member of the team, support the Refuge support service coordinator  to plan, deliver and evaluate high quality, trauma informed, person led services across Torfaen

Lead the refuge team to enable women and children supported by the refuge services to achieve meaningful and impactful outcomes, led by them.

Line management responsibilities including supervisions, 360’s, inductions for the refuge team (staff, volunteers, and students). 

Carry a smaller case load of single women and families.

Oversee rotas for refuge staff and make sure the refuges are adequately staffed at all times.

Work collaboratively with Community Coordinator to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.

Support women and children to have a voice and provide feedback within the organisation and the sector, including surveys, listening sessions and external opportunities

To oversee operational Health & Safety requirements within refuge services

To oversee housekeeping, maximise refuge occupancy and facilitate room turnarounds in a timely manner

Ensure accurate and timely records are maintained in relation to all aspects of the service, including inputting information into our Information Management System.

Assist with routine audits including our database recording system and developing improvement plans where appropriate

Identify training needs following audits, supervisions, observations etc, and co-ordinate training for the team.

Lead regular Refuge Team meetings and participate in Torfaen full team meetings

Support the Coordinator and Service Manager in compiling reports for Welsh Women’s Aid (WWA) Statistics and other relevant reports for projects and services

Attend core group and other similar meetings, ensuring completion of all tasks allocated to Cyfannol Women’s Aid (CWA).

Support the refuge team to when appropriate signpost and refer women and children to the services they wish to engage with for example social services, the police, parenting, health, legal, DWP, housing, homelessness, recreational, educational, and cultural services and also CWA’s other internal services.

Being responsive to requests from other members of the organisation for quantitative and qualitative data, including for example, the creation of case studies.

A current valid driving licence, access to a car and insurance covering business use is essential.

General responsibilities

Contribute to the: 

• Development and achievement of our Vision, Mission and Objectives. 

• Promotion of our values, culture and aspirations. 

• Creation of a safe, supportive and explorative working environment. 

• Promotion of Equity, Diversity and Inclusion. 

• Upholding of our Policies and Procedures. 

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances. 

Closing date:30th December 2025
We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is requireed for all posts. 

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.

We have an exciting opportunity for a Homicide Family Caseworker to join our team, you will be based in London, with a primary focus on Central London, working 37.5 hours a week. The team you will be joining within the Homicide Service covers London and South East.

Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families?

Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users. You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.

Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.

As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.

You will need to be able to travel to home visits within Central London, and occasionally outside of the area, therefore a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

You will need:

• an understanding of the impact of crime on victims.
• effective verbal and written communication skills.
• a proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• the ability to balance competing needs and priorities.
• to be able to work independently and as part of a team.
• a successful track record of building effective working relationships across internal and external stakeholders

Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Who are you

You are qualified chef or catering professional who is excited by the prospect of developing training, business partnerships and product development in conjunction with the staff and volunteers at our community garden, kitchen and nursery in Richmond.

About your values and strengths 

You will be someone who:

• Grasps new ideas and opportunities and runs with them
• Has the energy and skills to share their knowledge with others
• Is a powerful advocate for learning and development, particularly for people with learning disabilities
• Will be able to mobilise the skills and resources of staff, volunteers and users of the service to deliver work and the work of the kitchen and its development
• Will see the value of, and maximise the opportunities available to through the work of the community garden, its produce and the resources to be developed from it.
• Is confident in approaching other organisations and individuals to drive business and operational development

What we want you to do

Out "Kitchen at the Stud" project is a new initiative funded in partnership with the Royal Borough of Richmond. The Kitchen is a fully refurbished resource at the heart of our Horticultural Service based in grounds of Hampton Court Palace.

The Community Garden is an extensive horticultural resource and the kitchen project is an integrated part of our developing programme of learning and skills development. The Kitchen Lead will work with the garden team in building the kitchen into both a publicly accessible amenity, a training resource, seasonal cafe available on open days and for targeted group dining in addition to exploring the potential for product lines for public sale.

What you can expect from us

Balance is a specialist provider of community based support and services across SW London to people with learning disabilities and enduring mental health support needs. We are:

• A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
• A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
• An organisation supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

• Entrepreneurial, outward facing, collaborative and embrace the testing of new ideas and initiative.

Additional Benefits of working for us

• A commitment to training and professional development to support internal progression in and beyond the charity.
• Inclusion in and a 3% employers contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
• Access to a range of discount schemes including Blue Light Card
• Access to the charity's employee assistance programme.
• Access to travel card loan, and bike to work scheme.

Salary: £31,600 per annum pro rata

Hours: Part time - 18.75 per week - working pattern negotiable

Location: Humberside, based in Hull

Contract: Fixed term until 31st March 2026 with possibility of extension

Closing date: Sunday 14th December 2025 at 11.30pm

We are looking for an Accommodation Adviser for our team based in Humberside, to provide tailored support to women under probation supervision within the community and helping reintegrate into a life outside the justice system.

About the role

You will complete an Initial Needs Assessment (INA) with each client, having a detailed discussion with them to outline their situation and the support they need. A strengths-based approach is used to identify the positive attributes that they can build upon to achieve their goals and is reflected in the design of the INA. Working together with your client, you will map out and agree a set of interventions and the outcomes needed, encouraging and empowering them to actively contribute towards their goals.

You will carry a fluctuating case load of service users with varying levels of needs. The focus of the service is to support the desistance model, supporting individuals to achieve their full potential.

The position will be based Hull Women’s Centre, with other locations and travel expected when needed across the National Probation Service Region in Humberside.

About You 

You have considerable experience of housing law and debt advice, along with an understanding of issues affecting homelessness and women with multiple and complex needs. You have a successful track record of delivering services for women and advocating for clients to agencies and authorities. You can adapt complex information into practical plans and proactively manage your caseload. Motivating and encouraging your clients will be a key part of the role, as well the ability to build rapport, trust and actively listen to their needs. As you will be working closely with clients, a sound understanding of professional boundaries is crucial. If you have experience of working in a criminal justice setting that would be an advantage but is not essential.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team 

We ensure that our clients are supported to gain and retain safe, decent and affordable accommodation. A stable home is a key factor in successful rehabilitation and breaking the cycle of re-offending. We work holistically with clients, alongside multiple agencies.

Nationally we aim to influence the Government and MOJ to bring about systemic change, so that people in the criminal justice system can access better housing. We also work with housing providers and local authorities to achieve change at a local level.

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the 'About You' points outlined in the Job Description of no more than 1000 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered. 

This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1 support.

We are supporting an impactful national charity, helping marginalised young people to make and monetise music.

At a time of reduced public funding, mental health challenges, climate change, and the growth of AI, we believe their mission has never been more urgent. Music builds confidence, creativity and community and it can transform how young people understand themselves and their place in the world.

This is a rare and exciting opportunity for a strategic, inclusive leader who shares this belief to join the UK’s largest and leading young people’s music charity. We are searching for a Chief Executive who will boldly campaign for the charity’s mission, inspire colleagues, and play a key strategic role in shaping their next chapter.

Chief Executive

Salary: £100,000 - £110,000 + benefits

Location: London, Southwark office- Hybrid working

We’re seeking a senior leader with a proven track record in securing major partnerships, grants, or donations, ideally from a charity, foundation, or similar organisation. You’ll have experience across the creative, youth, education, or cultural sectors, with expertise in funding strategy, impact measurement, and working confidently with government. A key priority will be accelerating income growth by building strong, strategic relationships with funders, policymakers, and philanthropists.

Key responsibilities include:

· Lead and evolve the charity’s strategy, ensuring it reflects the organisation’s vision and values.

· Act as principal ambassador, advocating their mission with authority and authenticity.

· Model inclusive, values-driven leadership, promoting equity, wellbeing, creativity, and youth participation.

· Oversee long-term financial planning and budgeting with the COO and board.

· Drive digital transformation through strategic adoption of digital tools and technologies.

As Chief Executive, you’ll be an effective spokesperson, progressive thinker, and committed advocate for grassroots youth music, able to connect with people from all backgrounds. If you bring energy, belief in young people, and a passion for music, we’d love to hear from you.

How to Apply
To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website.

Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.   

If you would like to have an informal conversation about the role, please contact us for more information. 
 
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire.

Recruitment Timetable

Deadline for applications: Sunday 4th January (midnight) 2026

Interviews with Prospectus: 12-23 January

Interviews with the charity: 2-13 February

This role combines administrative coordination, event support, stakeholder engagement, and public policy research. The post holder will play a key role in advancing the National Theatre’s public policy and advocacy objectives, ensuring effective delivery of projects, communications, and relationships that support our strategic goals. The post holder will work as part of the Policy team within the Communications department.

The successful candidate will have the following: 

• Collaborative and strong networker, able to build relationships internally and externally to support delivery of objectives.
• Strong written communication skills, with the ability to tailor messages for different audiences.
• Able to prioritise well, manage projects simultaneously and respond quickly and comprehensively to requests.
• Strong administrative skills, with experience managing calendars, shared inboxes, and spreadsheets and strong attention to detail.
• An interest in achieving change through influencing public policy and knowledge of the issues facing the subsidised arts sector and the National Theatre specifically.

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application is Monday 15th December at 12 noon

The Degrees Initiative is a UK-based NGO that strengthens the capacity of the Global South to evaluate solar radiation modification (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that the Global South should be empowered to conduct their own research and to play a central role in SRM discussions. The initiative has been working in different forms for over a decade, and our work receives worldwide coverage and widespread acclaim. 

This is a unique opportunity to inform conversations on SRM in Africa. Rather than lobbying for outcomes, Degrees aims to support informed, independent policymaking by fostering connections between researchers and policymakers and strengthening institutional expertise. Degrees promotes regional research, creates spaces for policy-science dialogue, and supports the dissemination of Global South research.

Responsibilities

The Policy and Engagement Manager, Africa will strengthen the voice of the Global South in discussions and potential negotiations on SRM research and governance with relevance to Africa by connecting experts to policy processes. Accordingly, the successful candidate will: 

• Identify and engage key policy actors (e.g. national delegates and legislators, scientific advisors, intergovernmental officials) in Africa, connecting them to local SRM experts and providing them with information, where appropriate, while remaining neutral regarding the potential use and governance of SRM;
• Work with SRM researchers from the region to support the ongoing development of a coordinated community of experts; 
• Build informal and formal partnerships with like-minded organisations, helping to inform discussions and counter misinformation about climate and SRM.
• Share expertise and experience gained from Africa with staff and researchers and participate, as appropriate, in activities in Asia and the Pacific and Latin America and the Caribbean to gain similar expertise;
• Identify the most impactful international forums and regional SRM discussions, and work to connect local experts into these; 
• Identify a core group of researchers interested in policy engagement, and facilitate and join their participation in governance fora such as the United Nations Economic Commission for Africa, UNFCCC COP, UN Environment Assembly, and meetings of the Convention on Biological Diversity;
• Support the execution and coordination of the Degrees policy engagement strategy in collaboration with other policy and programmatic staff; 
• Contribute to budgeting and alignment with programmes;
• Support monitoring, evaluation and learning (MEL) activities by contributing to tracking, documentation, and reporting of policy engagement outcomes;
• In cooperation with the communications staff, ensure the development of clear, contextualised briefing materials for policy makers and other audiences. 

This is an exciting opportunity to lead and strengthen IRMO’s Volunteer Scheme as part of our Education, Training and Employment (ETE) programme. Volunteers play a vital role in achieving IRMO’s mission, and this position is central to ensuring that our volunteer initiatives both empower community members through meaningful work experience and enhance IRMO’s capacity to deliver impactful services to the community.

The Volunteer Scheme Coordinator will be responsible for managing all aspects of volunteering at IRMO — from recruitment and training to ongoing support and development. They will champion volunteering internally and externally while fostering opportunities for volunteers to learn, grow and make a tangible difference in the lives of others. Working closely with the ETE Programme Manager, the post will also be expected to develop partnerships and volunteering roles that support IRMO’s vision, values and strategic objectives.

York – with travel to Selby, Northallerton and Harrogate

Ref PWN-251

Closing date: 07 January 2026 at 9am.

Are you a driven, collaborative and compassionate individual with a proven record of working with male adults in the criminal justice system, whether in the community or in prisons?  Do you have experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, or people who are angry and confused?

If so, St Giles Trust is looking for a Personal Wellbeing Navigator to oversee the delivery of Personal Wellbeing services to referrals of community offenders and prison leavers, including families, made by the Probation Service in North Yorkshire.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role
You will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. This will involve undertaking assessment and action planning with individual service users which will result in timely and prescribed outcomes being achieved, and creating a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users. You will deliver a range of interventions to service users, including group work sessions where required, and work with service users flexibly, meeting and undertaking interventions in a range of prescribed locations across a wide geographical area.

We will also rely on you to develop and maintain positive working relationships with external agencies including Probation, Prisons and partners, and work towards contractual targets and outcomes within agreed timescales and in line with specified quality standards. Using agreed CRM databases, recording all activity relating to caseload and ensuring all information is recorded within agreed deadlines are all also vital aspects of the role.

What we are looking for

• Experience of working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• Knowledge of the requirements of managing a caseload, including maintain and updating records, remaining focused on action plan goals and keeping to deadlines
• An understanding of the barriers faced by people with complex and multiple needs
• The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• Impressive interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work.

Please note this role requires an Enhanced Adults DBS check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 07 January 2026 at 9am. Interview date: 15 January 2026

The Vacancy

Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Challenges Lead’ to be based from anywhere in the UK that Islamic Relief has an office. These office locations include; London (Whitechapel/Waterloo), Leicester, Birmingham, Manchester, Bradford and Glasgow.

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Job Purpose:

• To coordinate the development and delivery of Fundraising Challenges Events, nationally and internationally, with the objective of engaging the community on a grass-roots level in line with the IRUK fundraising strategy
• To work closely with the Community Fundraising team to promote the mass participation of events that will lead to participation and fundraising
• To deliver stewardship journeys for participants and supporters
• To successfully project manage multiple national fundraising initiatives.

The successful candidate must have:

• Proven experience in challenges coordination and/or management
• Significant experience of fundraising through organising and delivering challenges, and/or mass participation activities
• Experience of the development, delivery, monitoring and evaluation of plans and budgets
• Experience of delivering exceptional donor/customer care
• Experience in supporter stewardship
• Experience of using a range of effective communication channels to promote fundraising activities
• Experience in negotiating and managing contracts with vendors and suppliers
• Experience of managing own workload effectively, planning and organising work to meet deadlines
• Experience of working effectively without close supervision dealing with problems as they arise
• Experience and comfortability of working within a fast-paced environment
• Experience working with and supervising volunteers
• A thorough understanding of the different types of fundraising challenges
• Good understanding of charity law, policy and regulatory environment within the charity sector
• Knowledge of the Fundraising Regulators code of practice
• Able to work flexible hours (including unsociable hours and weekends)
• Proficient use of Asana, Trello or other project management tools
• Excellent event/challenge management skills – from conception, promotion to production and delivery
• Excellent attention to detail and ability to produce correspondence to a high standard
• Creative thinking skills
• Able to exercise diplomacy where required
• Excellent communication skills – written, oral and listening with the ability to communicate sensitively and effectively with a diverse range of individuals who may be supporters, participants, donors or volunteers
• Strong project management and team coordination skills, including the ability to use planning tools
• Strong networking skills
• Proven organisational skills with the ability to work on multiple activities at one time
• Excellent administration skills – able to keep thorough, accurate and up to date records
• Competent user of Raisers Edge, Microsoft D365 or other relationship management databases
• Understanding and experience of health and safety regulations and risk assessments in relation to organising events and challenges
• Educated to ‘A’ level or equivalent
• Knowledge of Microsoft Office software in particular, Word, PowerPoint, Excel and Outlook

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

About St Peters West Molesey & Bridge the Gap

St Peters West Molesey is one of twelve VCSE partners delivering Surrey’s Changing Futures / Bridge the Gap service. Bridge the Gap supports people experiencing multiple disadvantage—including homelessness, rough sleeping, mental and physical health challenges, substance use, domestic abuse, offending behaviours, and other safeguarding concerns.

Using a holistic, trauma-informed and person-centred approach, we walk side by side with clients to help them stabilise their lives, regain control, and achieve meaningful change.

The Role

We are looking for a compassionate, motivated Bridge the Gap Practitioner to provide intensive outreach support to single people who are rough sleeping, homeless, or at risk of homelessness. Each individual is unique, and your work will reflect their personal goals, strengths, hopes, and aspirations.

You will build trusting relationships, co-produce person-centred plans (“My Story, Strengths and Hopes”), and offer practical, emotional, and advocacy support. Alongside system partners and multi-agency teams, you’ll help clients access the services they need to move towards stability and wellbeing.

This role includes reflective practice and clinical supervision with our resident Clinical Psychologist, ensuring your own wellbeing is prioritised.

Key Responsibilities

Engagement & Support

• Build relationships with people who are rough sleeping, homeless, or at risk of homelessness

• Provide intensive, flexible outreach support

• Develop co-produced, person-centred support plans

• Support clients to improve physical and mental wellbeing

• Assist with life skills: budgeting, tenancy sustainment, accessing services, education, employment, community living

• Accompany clients to appointments and services (“walking shoulder to shoulder”)
   

Housing & Practical Support

• Work towards securing and sustaining stable accommodation

• Support clients with benefits, daily living tasks, and referrals to specialist services

• Coordinate multi-agency involvement based on client needs
   

Safety, Risk, and Compliance

• Complete and implement positive risk assessments

• Assess client safety and welfare on an ongoing basis

• Maintain accurate, timely case notes and database records

• Follow all St Peters West Molesey and Bridge the Gap policies

• Contribute to a safe, respectful service environment
   

Professional Practice

• Manage your own caseload and workload

• Attend weekly one-to-one meetings and provide activity updates

• Participate in group supervision and reflective practice

• Work collaboratively with internal and external partners

• Keep up to date with organisational and service developments
   

About You

You’ll be someone who is passionate about tackling poverty, supporting those facing multiple disadvantage, and working in a trauma-informed, compassionate way.

Required

• Degree-level qualification or equivalent experience

• Experience supporting and motivating people from diverse backgrounds

• Experience working/volunteering with adults facing disadvantage

• Confident managing challenging behaviours, conflict, or distress

• Able to plan, prioritise, and organise workload effectively

• Experience with dynamic risk management and accurate record-keeping

• Computer literate (email, documents, spreadsheets, online systems)
   

Desirable

• Qualification in mental health, counselling, or community support

• Experience in community development or poverty reduction

• Experience coordinating referrals and raising safeguarding concerns

• Clean driving licence
   

Key Skills & Attributes

• Empathy, compassion, and emotional resilience

• Ability to work independently and unsupervised

• Adaptability to changing client needs

• Strong advocacy and motivational skills

• Honesty, integrity, and alignment with St Peters West Molesey’s mission and values
   

What We Offer

• Thorough induction and trauma-informed training

• Regular supervision and reflective practice with a Clinical Psychologist

• The opportunity to make a profound difference in the lives of people with multiple disadvantages

• A supportive, values-driven team culture

Location - West London.  Hybrid role up to two days per week can be working from home.  At least three days per week on site.

Reporting to Co-Heads of Casework

Hours - 35 hours per week Monday to Friday

We have two roles available - one is permanent and the other is a three year contract.

The post holder would be responsible for:

* Providing specialist advice and advocacy service to the homeless guests of our services, which include Partner Day Centres and Night Shelters throughout the winter season.

* Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.

* Attending appointments with guest occassionally when needed

* Referring and signposting guests to accommodation providers, health service and other relevant internal and external support services, as necessary.

* Maintaining good communication with the Managers of our partnered Drop In Centres, Glass Door colleagues and local statutory and non-statutory services.

* Attending meetings with the Casework team, external service providers and partner organisations when required.

* Collating statistics and outcome measurements of the casework servicce for both internal and external use.

* Maintaining a well organised and easily accessible administration system for the casework programme in line with relevant legislation (eg GDPR)

* Managing a small casework budget

* Undertaking any other duties as required by the charity.

Person Specification

Essential:

* At least one years experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups

* Empathic attitude to homeless and vulnerably housed people

* Up to date knowledge of the welfare issues and legislation affecting homeless people

* Knowledge of relevant support services available to homeless people, particularly in West London

* Confident approach to and experience of, dealing with challenging behaviour

* Ability to maintain good relationships with colleagues and external service providers

* Highly organised with strong time management skills

* Ability to keep clear and up to date case records

* Experienced and competent in MS Office packages

* Ability to work independently and take the initiative to make important decisions.

* Flexible and supportive team member with excellent communication skills

* Ability to adhere to and implement Health & Safety, HR and operational policies

* Understanding of and commitment to Equal Opportunities

* For night shelter caseworkers, willingness to work a minimum of one evening per week

* This post will require an enhanced DBS check prior and during employment.

Desirable

* Ability to speak Polish, Romanian or other Eastern European languages
* Experience of working alongside volunteers

Other
* Ability to work flexibly and at various sites, as required
* Eligibility to work in the UK
* To be able to adhere and work within Glass Door’s safeguarding policy and procedures
* To participate in meetings, supervision meetings and in any trainings as required
* To be responsible for own’s professional development

Job Role

Reports to: National Director 

Budget responsibility: Yes 

Line management: 3 direct reports (Community Outreach Coordinator,Empty Spaces to Homes Programme Manager, Head of Construction & Delivery). Manage the relationship with the Upcycling Programme consultant.  

Post: Permanent 

Location: Home-based with frequent travel and some overnight  stays to internal and external events and project sites across England, Wales and Scotland.  All staff meetings are held in our ReStore, Romford.

About Habitat for Humanity Great Britain 

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance. 

Job Purpose 

To support Habitat GB’s vision of a decent home for everyone, the organisation has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively. 

As a result, a new team has been formed, which will focus on developing and delivering high quality programmes in England, Wales and Scotland. The Director of Programme Delivery will be accountable for consolidating and supporting the new team to flourish. And for co-leading (with the Director of Retail) the development and performance of one out of two Strategic Goals, to: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’. 

Key responsibilities include the design, delivery and performance of Habitat GB’s domestic programmes and to support the effectiveness of a joined-up UK housing advocacy strategy. The Director of Programme Delivery will also act as an external representation on behalf of Habitat GB, working with the National Director, Housing Advocacy Manager and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators. The role will also work collaboratively across Habitat GB and the Habitat for Humanity International (HFHI) network, including working with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships. 

As a member of the Senior Leadership Team, the Director of Programme Delivery works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a values-led approach to people and culture approach. 

Key Accountabilities/Responsibilities: 

Strategic development and programme delivery: 

• Accountable for co-leadership (with the Director of Retail) of the strategic leadership, development and performance of Habitat GB’s Strategic Goal: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’. 

• Responsible for overseeing and ensuring the high-quality design, delivery and performance monitoring of programmes under this strategic goal, including Habitat GB’s flagship Empty Spaces to Homes programme which aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty commercial and retail properties into homes and through researching, advocating and collaborating in coalition with others to foster a wider uptake of the Empty Spaces to Homes approach. 

• Working in collaboration with other teams, responsible for the delivery and performance of other GB-based programmes and the development of new strategic initiatives. 

• Source and manage contractors/consultants to work on individual projects in line with our procurement and finance policies. Be responsible for effective contract management including quality assurance of their work and ensuring value for money. Proactively work with the Senior Leadership Team to ensure the organisation prioritises and delivers successfully across the 5 Strategic Enablers, including: taking proactive leadership to deliver high quality programmes and projects; increasing capacity and capability for Monitoring, Evaluation and Learning; technical and thought leadership; increasing visibility and leadership of our mission in GB; ensuring we are a thriving organisation; and championing One Habitat approaches. 

• Maintain awareness of the relevant trends to inform organisational and team strategic planning. Create and maintain a learning culture which identifies opportunities to innovate and adapt. 

• Engage with HFHI and the wider sector to inspire, innovate and influence the development of Habitat GB partnerships and programmes. 

• Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities. 

External representation and strategic partnerships development: 

• Represent Habitat GB in Great Britain and, where required, internationally. Work closely with the National Director and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators. 

• Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships. 

• Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects and contribute to our credibility as a trusted and impactful organisation. 

• Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of Habitat GB. 

• Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders 

Performance management, reporting and monitoring: 

• Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and contractors and effectively monitor progress towards agreed targets. 

• Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level. 

• Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management. 

Leadership and management: 

• Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners. 

• Develop, lead and focus the Programme Delivery Team, its budget, activities and performance, to ensure the delivery against funding and impact targets. 

• Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans. 

• Role model our values in line with Habitat GB’s inclusive approach to people and culture. 

Organisational Leadership: 

• Support the National Director in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team. 

• As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence. 

• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities. 

• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team. 

• Deputise for the National Director when required and represent Habitat GB in external meetings and forums. 

Person profile: 

• Expert knowledge of programme and project design, delivery and monitoring. It would be helpful (but not essential) if this was in a thematic area related to Habitat GB’s vision and mission of ‘working in partnership to create housing solutions, and break down the barriers to decent, safe and affordable homes for all - in Great Britain and around the world’. 

• Proven track record of developing and leading innovative programme or project delivery strategies, community-development or partnership strategies which deliver ambitious targets. 

• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure. 

• Significant and successful experience in senior management roles, encompassing strategic management and team leadership. 

• Strong understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive. 

• Strong budget and financial management skills. 

Skills and competencies: 

• You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences. 

• You are a strategic, analytical and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission and a clear vision for how strategy translates into delivery 

• You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills. 

• You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others 

• You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance. 

• You are confident and able to work across different and competing priorities 

• Business planning acumen, decision-making, and problem-solving skills. Excellent negotiation skills. 

The role and responsibilities will be carried out in a way which reflects: 

• Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy. 

• A commitment to Habitat GB’s vision, mission, values and approach. 

• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures. 

• If this sounds like it could be a good match for you, please take a look at the Candidate Pack here.

  Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

  Start your Habitat journey here…

  We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (please see website>vacancies for this email address) before submitting an application.

  To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying.

  Send by email referencing the job title in the subject line to our recruitment email > website>vacancies

  The deadline for applications is Sunday 4th January 2026 (at 11:59 pm).

  Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

  At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

  We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

Rape Crisis South London is looking for a skilled, passionate Family Prevention Practitioner to join a growing children and young person’s counselling team.  The successful candidate must be a qualified therapist with significant experience in providing family intervention work from a trauma informed environment. 

The Family Prevention Practitioner will be part of RCSL clinical team which facilitates innovative, responsive, trauma-informed and culturally responsive services for women and girl survivors.   

Our Feminist Commitment
Rape Crisis South London is a proudly feminist organisation. Our work is rooted in the belief that sexual violence is both a cause and consequence of gender inequality. We recognise that women and girls experience disproportionate levels of sexual violence, and we are committed to challenging the structures, attitudes, and behaviours that enable this harm.

We centre the voices, rights, and experiences of survivors in everything we do. Our approach is grounded in empowerment, intersectionality, and inclusivity, recognising that women’s experiences are shaped by factors such as race, class, sexuality, disability, migration status, and identity.

By joining our team, you will be part of a movement working to end sexual violence and to create a society where all women and girls live free from oppression, fear, and harm.

EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement. Particularly if you have experience working in diverse background.

We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our People & Culture team to discuss how we can help. 
 

Safeguarding and Confidentiality
RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding. We welcome candidates in particular who have experience understanding of issues affecting women and girls.

Safer Recruitment

Rape Crisis South London is committed to safer recruitment practices to ensure the protection and wellbeing of the survivors who access our services. All recruitment decisions are made with safeguarding as a central consideration.
 

Our safer recruitment process includes:

• Conducting thorough interviews that explore values, behaviours, and safeguarding awareness.
• Verifying identity, qualifications, employment history, and references.
• Requiring an Enhanced DBS check (with barred-list checks where applicable).
• Providing safeguarding training and ongoing supervision for all staff and volunteers.
   

We expect all members of our team to share our commitment to creating a safe, supportive, and trauma-informed environment. Any information disclosed during the recruitment process will be treated confidentially and in line with our safeguarding policies.
 

DBS Requirement

Rape Crisis South London is committed to safeguarding and promoting the welfare of survivors. All roles within our organisation involve working with vulnerable adults and may involve contact with young people. As such, employment is subject to a satisfactory Enhanced OR Basic Disclosure and Barring Service (DBS) check, including checks of the relevant barred lists.

A world free from sexual violence, where survivors are believed, respected, and supported.
 
Mission Statement
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.

Charity Vision 

A world free from sexual violence, where survivors are believed, respected, and supported. 
Interview process
Shortlisted candidates will be invited to a one stage interview process:

Stage one: Formal interview with Clinical Lead MS Teams

Interview questions
As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.

While we endeavour to contact all applicants, and we thank everyone who takes the time to apply, we have limited resources.  Therefore if you do not here from us within 1 month of applying, please presume you have been unsuccessful but we welcome future applications.

Learning and Development
As a charity currently going through an exciting period of transformation, we welcome people who are enthusiastic about continuous learning and development.

This post is open to female applicants only, as being female is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  We are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.

The position is offered on a permanent (subject to funding) part-time basis with 3 days in the office.  

The post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 
 

How to apply
Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience.

While we endeavour to contact all applicants, and we thank everyone who takes the time to apply, we have limited resources.  Therefore if you do not here from us within 1 month of applying, please presume you have been unsuccessful but we welcome future applications.

 All positions are located in the UK and require the right to work in the UK.

Interviews will be rolling from week to week.

Closing date: 31 January 2025 with the interviews taking place in February 2026