Advocacy manager jobs

About us

This role is part of a brand-new service which is being delivered across Liverpool and will provide dedicated energy and welfare support to individuals who are vulnerable and in or at risk of fuel poverty.

As Energy Adviser, you will provide a multi-channel advice service, including home visits, to fuel poor and vulnerable consumers who are struggling to pay their bills or require better deals on energy. That advice will include:

• guidance on the most appropriate payment methods.
• information on how to access help from energy suppliers.
• energy efficiency measures and ways to save on bills.
• information about Smart Meters.
• maximising benefit and other income.

About the Role

Advice Giving

• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
• Meet the individual performance targets set as part of this project.

Research & Campaigning

• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
• Keep up to date with current research and campaigns priorities, initiatives and plans.

Administration

• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
• Professional development
• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
• Attending training opportunities.
• Reading monthly subscriptions, relevant publications and Citizens Advice Updates.
• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
• Identify and implement your own learning and development needs.

Other duties and responsibilities

• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
• Promote the aims, policies, and membership requirements of the Citizens Advice service.
• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
• Be a positive ambassador for Citizens Advice Liverpool.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
• You will also need to have passed the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.

You will have excellent communication skills, be confident, motivated and willing to try new things. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

Essential

1. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
2. Ability to give and receive feedback objectively and sensitively.
3. Effective oral and written communication skills, with good IT knowledge to support delivery of service
4. Ability and willingness to work both on own initiative and as part of a team.
5. Willingness to learn and develop skills and be flexible with service delivery.
6. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
7. Ability to assist with research and campaigns works by providing information about clients’ circumstances
8. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
9. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.

Desirable

1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.

HR Operations Lead
Location: Covent Garden, London
Hybrid Working: Minimum 60% office-based
Salary: £40,000 - £45,000 per annum FTE
Hours: Part-time, 21 hours per week
Contract: Permanent

Charity People is delighted to be partnering with Society of London Theatre (SOLT) and UK Theatre to recruit an HR Operations Lead. This is a fantastic opportunity to join the central membership organisations for the UK theatre industry and play a key role in delivering an excellent employee experience for a passionate and collaborative workforce.

About SOLT & UK Theatre

Based in the heart of Covent Garden, SOLT & UK Theatre are membership organisations representing theatre producers, owners, managers and operators across the UK. The organisations deliver a wide range of services and initiatives across membership development, audience engagement, and advocacy, including the Olivier Awards, West End LIVE, Theatre Tokens, and key industry campaigns.

SOLT & UK Theatre are committed to equity, diversity and inclusion in everything they do internally and across the sector and actively seek to create a culture where all staff feel supported, valued and able to contribute.

About the Role

The HR Operations Lead will report to the Director of Finance and Operations and will be responsible for the delivery and continuous improvement of all HR operations and processes across the organisation. This is a standalone generalist role, ideal for someone confident in managing core HR functions while building strong relationships across a collaborative team. It offers real variety, autonomy and the opportunity to drive positive change in a purpose-led, creative environment.

Key Responsibilities

• Manage day-to-day HR operations including onboarding, contractual changes and offboarding
• Ensure compliance with employment law, GDPR and internal HR policies
• Act as first point of contact for HR queries, providing timely and professional advice
• Maintain and optimise the HR system (Cezanne) and provide accurate HR data and reporting to senior leaders
• Develop and improve HR processes and contribute to a culture of continuous improvement
• Support recruitment and selection processes, including inclusive hiring practices
• Coordinate learning and development activity in line with the organisational plan
• Lead the annual appraisal and mid-year review processes
• Work closely with the EDI working group to support and implement inclusive practices
• Support payroll and cross-functional operations in collaboration with Finance and IT colleagues
• Maintain up-to-date knowledge of employment legislation and HR best practices

About You

This role would suit an experienced HR generalist with a collaborative approach, who enjoys working in a small, values-led team.

Essential experience and skills include:

• Proven experience in HR operations, ideally in a standalone or SME setting
• Strong knowledge of UK employment law, including the Equality Act
• Ability to manage systems and use HR data to generate insight
• Confident communicator with excellent interpersonal skills
• Skilled in process improvement and implementing best practice
• Experience supporting inclusive recruitment and staff development
• Detail-oriented with strong organisational and time management skills
• CIPD Level 5 (or equivalent experience) preferred

A background in the charity, arts or creative sectors would be beneficial but is not essential.

How to Apply

Tatiana Ostara at Charity People is managing this recruitment on behalf of SOLT. Please send your CV and Cover Letter when applying for the role. Applications will be reviewed on a rolling basis, early applications are encouraged.

Closing date: Tuesday 9^th July, 17:00

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Department: Witness Service

Location: Witness Service North - Lancashire

Location: The role is home based and expected to cover our witness services across Lancashire with regular travel to Burnley and Blackburn. To ensure the requirements of the role can be achieved with a reasonable distance to travel, you will live in/around the areas that you will be covering.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

Please note, the Witness Service is due to transfer out of Citizens Advice in April 2026. This is an exciting time for the Witness Service and for you to be part of shaping our future with a new provider.

The Role
As Team Leader (Outreach Services) you will be in a crucial role, responsible for the delivery of a pre-trial Outreach Support Service to Vulnerable and Intimidated Witnesses in a defined geographical area.

You will manage, motivate and develop a team of volunteers who support vulnerable witnesses in their journey through the criminal justice system.

You will also develop and maintain key local stakeholder relationships with a view to enhancing partnership working, and service delivery standards and effectiveness.

Who we are looking for
Are you an experienced manager of staff or volunteers looking for a new opportunity?

Are you a great manager of people, who is passionate about supporting vulnerable individuals?

We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes. Someone with excellent management and communication skills, who can adapt to and manage change. Experience of working to agreed targets is essential for this role along with working to tight deadlines.

We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

To apply
To apply for the role, please submit an anonymous CV and anonymous cover letter (of no more than 2 pages) that explains, with examples, how you meet the following criteria:

• Proven experience of effectively managing and developing performance of a team of volunteers and/or staff, including recruitment, and supporting staff and/or volunteers in dealing with difficult situations.
• Proven experience of monitoring and maintaining service delivery of a team against agreed targets, identifying opportunities for improvement and implementing change to achieve this improvement, though effective strategic planning.
• Evidence of having built and developed effective and beneficial working relationships with external and internal stakeholders.

This post is subject to enhanced vetting and barring check. Some roles may require a Counter Terrorist Check.

The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

Do you have experience of supporting senior leaders in a fast-paced, high-profile environment? Are you highly organised, proactive and confident managing complex diaries, high-level communications, and senior stakeholder relationships? If so, join as the Executive Assistant to the Director of Shelter Scotland, and you’ll play a vital role in keeping our leadership team running smoothly.

About the role 

The Executive Assistant (EA) is responsible for the efficient running of the Director’s office and for providing executive support for the Directorate Leadership Team. The EA also provides full secretariat support for the Shelter Scotland Committee and ensures effective communication between the Directors of Shelter, the 6 Directorate Leadership Teams and with the Shelter Executive Leadership Team. 

Role specifics 

We are looking for a highly organised and discreet individual to provide executive-level support to the Director and Assistant Directors of Shelter Scotland, as well as wider senior management. You will manage the Director’s office, coordinate a busy diary, handle confidential communications, and act as a key point of contact both internally and externally. You will also provide secretariat support to the Shelter Scotland Committee, ensuring smooth planning and delivery of meetings, agendas, and follow-up actions. The role involves liaising with internal teams such as Media and Policy Advocacy, supporting internal communications, managing documentation and systems (including SharePoint), and offering project and administrative support across the leadership team. A proactive approach, excellent written and verbal communication skills, and experience of working in a fast-paced environment are essential.

About the candidate 

We’re seeking someone who:

• Has experience supporting a CEO or senior executive
• Is confident managing complex diaries, inboxes, and priorities
• Has experience liaising with government politicians, philanthropists, and Media
• Has experience supporting a committee
• Is proactive, adaptable, and unflappable under pressure
• Communicates clearly and professionally
• Has excellent attention to detail and can work independently

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

The Directorate Leadership Team (DLT) comprises the Director and the 2 Assistant Directors and meets fortnightly, ensuring oversight of all aspects of the development and delivery of Shelter Scotland’s plans.

About Shelter Scotland 

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses. 

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

BACCH Education and Training Administrator
£31,531 pa pro rata at 21 hours (£18,918 pa) plus excellent benefits
London WC1X and home-based
21 hours per week
Fixed-term (3 years, with potential extension)

The BACCH Education and Training Administrator is a newly created role supporting the British Association for Community Child Health (BACCH), a specialty group of the Royal College of Paediatrics and Child Health. This role will take the lead on setting up and delivering educational courses and events for clinicians working in Community Child Health, including webinars, regional events, and the BACCH Annual Scientific Meeting.

Reporting to the BACCH Executive Officer, you will coordinate the development of a structured education and training offer, manage logistics for online and in-person courses, and support initiatives such as trainee-led learning and paid short courses. You will also support BACCH’s six affiliated specialist groups with administrative and event coordination as needed.

The role requires a highly organised and self-motivated individual with experience in event planning, digital platforms, and administrative systems. You’ll also maintain contact databases, filing systems, and internal procedures, while providing occasional cover for the wider team.

The ideal candidate will have experience supporting educational events or working in professional membership organisations, along with strong communication, planning and IT skills. A background in healthcare, training, or children’s services and knowledge of website or budget management is desirable

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. 

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.

Closing date: 3 July 2025.

Groundwork has an exciting opportunity within our Project Team for a Home Energy Advisor (Green Doctor).

Job Title: Home Energy Advisor (Green Doctor)
Salary: £24,735 – £27,338 per annum, pro rata
Hours: 30 hours per week
(Whilst we are advertising this post as a part time opportunity, we have flexibility to also consider applications from people who can work full time)
Contract: Fixed Term until 28 February 2026
Location: Office Based in Barrow In Furness, however will be expected to travel to locations across Westmorland and Furness (Barrow In Furness, Millom, South Lakeland and Penrith)

About us

Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.

About the role

Our Green Doctor will support those in need across the region, engaging and offering practical support to people most at risk of fuel poverty, helping to make their homes more environmentally friendly and cheaper to run.

We are seeking someone who is a confident communicator who will engage with the community to deliver informal training and encouraging referrals to the Green Doctor programme.

About you

This role requires a dynamic and dedicated person who can think on their feet, someone with a caring nature who has a strong desire for helping people and is passionate about making a difference. You will need to be highly organised and adaptable as no two days will be the same.

You will undertake assessments; fit practical energy saving measures and then offer energy saving advice to residents.

It’s a unique and challenging role that gives you the chance to make a difference to people’s lives every day.

Appropriate qualifications in energy efficiency would be useful but not vital as we will provide full in-job training for the successful candidates.

Closing date: Midnight on Friday 4th July 2025
Please note: We reserve the right to close this advert at any time.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

As our Befriending Service Coordinator, you will lead the further development and coordination of our befriending offer, working closely with volunteers and service users. Your work will help provide a supportive, connected service enabling those at risk of isolation to feel connected and engaged with others.

Our broader offer includes a range of services with tailored support through holistic understanding of those who seek our support. Please see our website for our range of services.

What you’ll do:

• Lead the delivery of our individually tailored befriending service, supporting clients to reconnect to community and reduce isolation.
• Work with the other teams to support your clients in accessing our wider services and support, including social activities.
• Build strong partnerships with local groups and services across health, social care and the voluntary sector.
• Use and support the team of existing befriending linked volunteers and develop further recruitment and training as needed.

Who you are:
You have experience working in older people services or the voluntary sector, and a deep understanding of the challenges faced by older people. You’re proactive, organised, and passionate about delivering person-centred support that makes a real difference.

Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people both through groups and as individuals. This is a unique chance to shape a growing service and improve the quality of life for older people in your community.

Closing date for applications: 30 June 2025 at 9am. Interview dates: week beginning 30 June 2025. 

This is your opportunity to provide visionary leadership to a life-changing domestic abuse charity, as it looks to appoint its next Chief Executive.

Location: Norfolk/Suffolk, hybrid between onsite/home (70/30 split)
Salary: £68k pro rata (£55k actual)
Contract: Permanent, 30 hours/week with flexibility (prioritising business need)
Benefits: 25 days holiday and 6% employer pension contribution

Leeway has a simple vision. They are working to end domestic abuse.

For over 50 years, Leeway has been a trusted lifeline for individuals and families affected by domestic abuse. Through safe, supportive spaces and dedicated services, they've helped thousands of adults, children and families across Norfolk and Suffolk.

We're looking for the next Chief Executive to lead collaboratively towards a shared vision - building on Leeway's legacy and track record, while embracing the change and innovation necessary to futureproof the organisation.

About the role

As CEO, you'll shape strategic direction, working closely with a committed Board and empowering a talented team. You'll lead on governance, risk and financial sustainability, putting survivors at the heart of decision-making, and ensuring that services are inclusive, trauma-informed and delivered to the highest standards.

As spokesperson and public voice of the charity, you'll advocate for survivors and build strong partnerships to increase impact. To stay ahead in the current landscape, you'll need to be agile and forward-thinking. You'll guide Leeway to seize new opportunities and gain recognition as a leading organisation, tackling domestic abuse both regionally and nationally.

Who we're looking for

We're looking for a confident, emotionally intelligent leader with a proven track-record in senior leadership across either the voluntary, public or related sectors.

To apply, we'd love to see you clearly demonstrate:

• Strategic thinking with expertise in finance, risk, and governance
• Ability to motivate and support diverse teams to achieve results
• Track record of contract negotiation and monitoring, able to influence key stakeholders
• Success securing funding, developing new income streams and leading change
• Experience of involving people with lived experience to shape services and strategy
• Confident spokesperson, comfortable with external representation (including media)
• Understanding of the challenges facing people living with trauma and multiple disadvantage
• Commitment to inclusion, co-production, and amplifying survivor voices

You'll also need to meaningfully connect and align with Leeway's values of: Respect, Empowerment, Innovation, and Collaboration.

If you're passionate about building a world where everyone can live safely and free from abuse, then we'd love to hear from you.

To apply, all you need to do is send a copy of your CV or profile to Amelia Lee at Charity People as the first step.

We'll then be back in touch with further details on the application process, providing your experience meets the brief.*

Please note, this post is open to women only. Leeway is exempt under the Sexual Discrimination Act under SDA 1975 section (ii) e.

Closing date: 9am on Wednesday 25^th June
Interviews: Dates to be confirmed soon

*Please note, our lead consultant for this role is on leave 9-15^th June, so if you apply during this time you may receive the job pack on her return.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Engagement Officer

Location: Lancaster LA1 1BJ or such other place as required

Salary: Starting salary £18,556.20 for 22.5 hours per week, £30,919 to £32,654 (FTE), NJC Salary scale 6

Hours: 22.5 Hours per week, 9.00 am to 1.30 pm Monday- Friday (may include some bank holidays)

Closing Date: 12 noon on Monday 30th June

Lancaster & District Homeless Action Service Limited, known as LDHAS, is a registered charity and they have been working with street homeless and vulnerably housed people for over 32 years. They provide essential needs support, advice and information, from their centre in Lancaster with additional support from visiting partner agencies like Citizens Advice, Changing Futures, SafeNet, Calico, Red Rose Recovery, the Hep C Trust and Inspire.

The Role

The post holder will provide an engagement service with neighbours, the local community, visiting professionals and the clients, volunteers and staff of LDHAS in line with its aims and objectives.

The postholder will have lived experiences which support the work of LDHAS. They will have up to date knowledge of key stakeholders, support networks and agencies. They will liaise and engage with a variety of homeless hub organisations as required.

The postholder will support LDHAS clients, motivating and enabling clients as they engage with LDHAS and advocating for them as appropriate. The postholder will create a psychologically safe environment for clients enabling the completion of dynamic assessments, share information about LDHAS services and triage clients enabling them to access the services offered by key stakeholders including those organisations supporting the LDHAS hub in order to support individual needs. They will support clients with clothing, shower and laundry facilities. 

The postholder will coordinate the engagement aspect of day to day running of the centre, including the attendance of clients and the management of donations and footfall in the building. They will ensure that health and safety protocols and procedures are maintained throughout the building during the hours of opening, alert to safeguarding and ensuring procedures followed.

They will ensure that good relations are maintained with the neighbours of LDHAS and with the local community. They will ensure that LDHAS clients in the immediate vicinity of the building are conducting themselves in an acceptable way.

Key Responsibilities

Communication

• Have communication skills and a communication style which enables a psychologically safe environment for clients.
• Have a communication style which motivates and enables people
• Establish and maintain relationships and gain the cooperation of others. This requires the skills to motivate, negotiate, persuade and empathise.
• Provide advice and guidance to others
• Act as an ambassador for vulnerable people
• Maintain effective communication with line manager
• Promote a culture of equality and diversity within the services provided
• Network with people from other agencies

Analytical and judgement skills

• Provide a liaison service with neighbours, the local community, visiting professionals and the clients, volunteers and staff of LDHAS in line with its aims and objectives.
• Ensure that LDHAS clients in the immediate vicinity of the building are conducting themselves in an acceptable way and action support as needed.
• Proactive in promoting opportunities for current and future volunteer roles in line with the volunteer recruitment process.

Planning and organisation skills

• Coordinate footfall and manage client and visiting professional requests through the day.
• Coordinate the use of shower and laundry facilities
• Contribute to reports and provide feedback when necessary

Client care

• Support clients choosing to share their experiences and to resolve inter-personal issues
• Create a psychologically safe environment.
• Advocate for clients and support their journey of recovery
• Signpost to other support networks or agencies as needed

Responsibilities for policy and service development

• Provide the development of policies and procedures
• Contribute ideas for service development and opportunities for clients
• Contribute to the development of volunteer roles.

Skills and Qualifications

• Wide knowledge and understanding of the needs of homeless and vulnerably housed people
• Wide knowledge and awareness of homelessness issues.
• Knowledge of safeguarding 
• Experience of effective interagency working
• Effective communication being able to engage with and develop positive relationships with service users, colleagues, volunteers, partner agencies and members of the public. 
• Ability to influence others
• Creative approaches to resolution of interpersonal issues, using de-escalation and conflict resolution approaches.
• Skills to undertake dynamic client assessments and triage appropriately for appropriate and relevant pathways
• An effective problem solver with an organised and imaginative approach to managing difficult situations.
• IT literate
• An effective team player

To Apply

If you feel you are a suitable candidate and would like to work for Lancaster & District Homeless Action Service, please do not hesitate to apply.

About the Role

The Assistant Reserves Officer is one of our team managing and developing the Trust’s nature reserves for people and wildlife.  Your work place includes internationally recognised wetlands and woodlands along with nationally important meadows, chalk grasslands and heathland across Hertfordshire and Middlesex.

You will need to have strong experience in practical habitat management, including the use of power tools and machinery, such as chainsaws, brush cutters and BCS mowers. You will have experience of working within a dynamic team and leading volunteers. You will need to have a keen interest in wildlife and preferably a knowledge of the habitats in our area.

No two days are the same as an ARO at HMWT; you will get the opportunity to utilise and develop your practical habitat management skills across our nature reserves including tree felling, coppicing, scrub clearance, hay cutting and pond/ditch management. You will also undertake the maintenance of site infrastructure; assist with the management of livestock; and perform surveying and monitoring of habitat/species, tree safety and infrastructure. These tasks will be delivered working closely with members of the nature reserves team; our volunteer wardens and our practical conservation volunteers.

Willingness to travel throughout our work area and flexibility to work occasional irregular hours is required for this post.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team is enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more by visiting the Hertfordshire & Middlesex Wildlife Trust website.

Procurement and Travel Officer

• Full-time

About Barnabas Aid

Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians.

Barnabas is primarily a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational. There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles.

Overview

The Procurement and Travel Officer will play a vital role in managing the procurement and travel functions for the organisation, working closely with both internal stakeholders and external suppliers. This role is critical in ensuring the smooth and efficient booking of travel for staff and senior stakeholders, as well as overseeing the organisation’s purchasing activities. As a newly created position, the successful candidate will be responsible for establishing systems and processes to manage travel and procurement, working closely with the Finance team and the Travel and Security Advisor in the HR department to ensure consistency and financial integrity.

Key Responsibilities

Travel Management:

· Coordinate and manage all travel arrangements for staff and senior stakeholders, ensuring timely and cost-effective bookings while adhering to organisational policies.

· Organise international and domestic travel, including flights, accommodation, transport, and visa arrangements.

· Serve as the point of contact for travel-related inquiries, providing guidance and support for smooth logistics.

· Negotiate with travel vendors and service providers to secure the best pricing and terms for the organisation.

Procurement Management:

· Oversee and manage the purchasing of goods and services for the organisation, ensuring compliance with procurement policies and budgetary guidelines.

· Source, evaluate, and engage with suppliers for the provision of necessary goods and services, aiming to achieve cost-efficiency and quality.

· Develop and maintain procurement records, including purchase orders, contracts, and supplier agreements.

· Liaise with Finance to ensure accurate tracking of procurement expenditures and alignment with budget allocations.

Collaboration with HR and Security Teams:

· Work closely with the Travel and Security Advisor in the HR department to ensure travel safety and security measures are in place for staff and senior stakeholders, particularly for international trips.

· Support the integration of security protocols into travel arrangements and procurement decisions, ensuring all relevant safety guidelines are met.

· Assist in providing pre-travel briefings and information to staff traveling to high-risk areas.

Systems and Process Development:

· Collaborate with the Finance team to design and implement systems for procurement and travel functions.

· Create standard operating procedures (SOPs) for travel bookings and procurement to ensure operational consistency and compliance.

· Identify opportunities for process improvement and implement best practices to ensure efficiency and effectiveness.

· Maintain accurate and up-to-date records of all procurement and travel transactions, ensuring clear communication across departments.

Stakeholder Support and Coordination:

· Act as the primary point of contact for internal teams and external suppliers regarding procurement and travel matters.

· Support staff and senior stakeholders with travel and procurement inquiries, troubleshooting any issues that may arise.

· Assist in coordinating logistics for organisational events, conferences, and field visits, ensuring all travel and procurement requirements are met.

Confidentiality and Discretion:

· Handle sensitive information with the utmost confidentiality, ensuring that all procurement and travel-related matters are managed discreetly.

Person Requirement

· Proven experience in procurement, travel coordination, or a similar role, ideally within the public or not-for-profit sector.

· Excellent organisational and time-management skills, with the ability to handle multiple tasks simultaneously and meet deadlines.

· Strong communication skills, both written and verbal, with the ability to work collaboratively with both internal teams and external vendors.

· Experience negotiating with suppliers and managing travel logistics.

· Strong attention to detail and accuracy in record-keeping and document preparation.

About the Role

This is a dual-role position supporting both the Finance and HR functions of the charity. You will be responsible for maintaining accurate financial records, supporting budget management, and ensuring smooth day-to-day HR operations. This role is ideal for someone with a strong foundation in finance who is looking to broaden their experience in HR.

What you will do

Finance

· Post transactions into our accounting software, Xero, ensuring that everything is accurately recorded and coded.

· Process and record financial transactions, including invoices, payments, card payments and expenses, and organise a twice- monthly pay run.

· Perform bank reconciliations.

· Manage the accounts mailbox.

· Complete the quarterly gift aid claims.

· Support the Head of Finance and Resources with the completion of the monthly management accounts, financial reporting and budgeting.

· Maintain financial and other administrative records, e.g. fixed asset register.

HR

· Maintain up-to-date employee records and keep our HR Information System (Breathe HR) up to date.

· Support the HR Lead by producing monthly or quarterly reports from Breathe HR.

· Support recruitment processes including posting job adverts, scheduling interviews, obtaining references and assisting with onboarding and induction of new staff.

· Work with the HR Lead to ensure that HR policies and procedures are up to date and compliant with legislation.

· Organise mandatory training for staff and maintain training records.

· Support employee wellbeing initiatives and internal communications.

· Assist in the payroll process by providing accurate HR data to the finance team.

· Minute the People Committee meeting on a quarterly basis.

· Support for trustee meetings set up and diary management.

What you will bring to the team

· Experience working with accounting software, preferably Xero.

· Excellent numeracy skills and attention to detail.

· Good verbal and written communication skills to communicate with a diverse range of colleagues.

· Highly competent with the MS Office suite (particularly Excel).

· Experience of maintaining spreadsheets.

· Self-motivated and proactive approach.

· Excellent organisational skills.

· Ability to handle confidential information sensitively and with discretion.

Benefits

· Pension scheme with Scottish Widows

· Generous annual leave of 25 days’ holiday + three bonus days over Christmas and New Year + plus public holidays and your birthday off

· Employee benefits site with discounts on shopping, holidays and access to financial support

· Four wellbeing days a year

· A culture that is passionate about promoting equity, valuing diversity and working inclusively.

· All staff have confidential access to an Employee Assistance Programme.

· All-staff events and team days.

· Eyecare scheme.

· Access to discounted shopping.

· A culture of recognition and celebration.

Flexibility

Our staff who live in or near London operate on a hybrid model, working in our office within South Bank University (one minute from Elephant and Castle tube station) on Mondays and Tuesdays. Full-time staff work in the office both those days and at home the rest of the week, while part-time staff who live in or near London are required to work in the office on one of those days, and at home for the rest of the week. We also have staff outside London who are fully home-based. We would ideally like the Finance and HR Officer to work in the London office on either Monday or Tuesday (or both if they would prefer that) but we are flexible as to when in the week the remainder of the hours are worked, provided that there is a consistent working pattern each week.

Equity, Diversity and Inclusion

Working Chance values everyone as an individual – our employees and volunteers, our clients and all the other stakeholders we come into contact with in the delivery of our work. Harnessing difference creates a productive environment in which everybody feels valued, their talents are fully utilised, and organisational and personal goals are met. 

Safer Recruitment

Working Chance is committed to providing a safe environment for all those who work at and with Working Chance. The safe recruitment of all those who undertake work here is the first step to ensuring that we are fulfilling this commitment.  All positions at Working Chance are offered subject to the following conditions:

· Receipt of satisfactory references covering the last 3 years of your employment or voluntary work.

· A Basic Disclosure Check.

· Proof of your identity and that you are legally entitled to work in the UK.

Working Chance actively encourages and supports the employment of people with lived experience of the criminal justice system. We want to be representative of the people we are here for, so we prioritise lived experience when we recruit for new colleagues. Please see our Recruitment of People with Lived Experience Policy.

Chief Executive Officer (CEO) Age UK Hull & East Yorkshire

Location: Hull with flexible hybrid working
Hours: 37.5 hours per week
Salary: £60,000+ (depending on experience)

Contract: Full-time, permanent
Annual Leave: 28 days + Bank Holidays, increasing to 33 days after five years’ service

Purpose of the Role

We're looking for a bold, visionary CEO to lead Age UK Hull & East Yorkshire at a time of transformation and opportunity. This isn't just a leadership position; it's a chance to reshape the imagination, delivery, and championship of services for individuals within our community.

You'll build on a strong foundation, lead a strategic refresh, and work to scale our social and commercial impact. You'll drive innovation in health and social care, cultivate strategic partnerships, and ensure financial resilience, all while centring the needs of those we serve in everything we do.

How to Apply:

Please submit your CV and a compelling covering letter explaining your interest in the role and how your experience meets the criteria outlined above.

Sports Development Officer 

Remote based in North West England

Fixed term contract: Initial 12-month period with potential to extend. 

Job Purpose: 

To lead and support the planning, delivery, and promotion of local sporting initiatives within the North West Regional Hub. The Sports Development Officer will focus on increasing participation, improving access to sport, and strengthening partnerships with National Governing Bodies, community groups, clubs, and Local Authorities. 

Key Responsibilities: 

• Programme Delivery & Development 

• Design, implement, and evaluate sport development programmes that increase participation across a range of age groups and abilities. 

• Coordinate local sport events, festivals, and competitions. 

• Promote inclusive, safe, and engaging sporting environments. 

• Community Engagement 

• Build strong relationships with local sports clubs, community organisations, and governing bodies. 

• Support the establishment and growth of grassroots initiatives. 

• Identify and work with local volunteers to sustain participation and deliver a popular and engaging programme. 

• Partnership & Stakeholder Management 

• Work collaboratively with Local Authorities, National Governing Bodies (NGBs), and funding partners to align with regional sport strategies. 

• Secure and manage funding streams and sponsorship opportunities. 

• Monitoring & Evaluation 

• Track participation data and programme outcomes, providing regular reports and insights. 

• Use feedback and data to improve project impact and sustainability. 

• Promotion & Advocacy 

• Represent the organisation at meetings, conferences, and events across the North West. 

• Champion sport as a tool for wellbeing, inclusion, and community development. 

• Collaborate with Head Office to promote local sporting opportunities and create a consistency across both local and national sport offers.

Person Specification: 

Essential: 

• Proven experience in sport development, community engagement, or a related field. 

• Knowledge of the local sporting landscape and challenges in the North West. 

• Excellent project management and organisational skills. 

• Strong communication and partnership-building abilities. 

• Ability to work independently and as part of a regional team. 

• Full UK driving licence and willingness to travel within the region. 

Desirable: 

• Relevant degree or professional qualification in Sport Development, Physical Education, or related discipline. 

• Experience of working with underrepresented groups in sport. 

• Understanding of safeguarding and inclusion principles.

What We Offer: 

• 24 ½ days annual leave + Bank Holidays. 
• Free CSSC Membership. 
• 90 minutes of wellbeing time per week. 
• Flexible working arrangements. 
• Excellent company pension schemes. 
• Training and Development opportunities. 
• Access to Employee Assistance Programme. 

About Us:

We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.

Closing date : Wednesday 25th June 2025