Advocacy operations manager jobs

As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention.  Your management of the team’s operations will support our growth, resilience, and sustainability.

For futher information see the Application Pack

What they say about Medical Justice;

“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client

“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation

“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder

Informal online information sessions

An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;

12.30-1.30pm Thursday 22nd May

12.30-1.30 Thursday 6th June

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

The Operations Officer will lead the development of a new licence-based partnership opportunity, which will support the DofE’s engagement of NGBs. This role will also support the engagement of NGBs as partners across the UK. This work contributes to the DofE’s commitment to improve access to meaningful activities for young people doing their DofE.

Whilst delivering this project, you will work alongside 4 other Operations Officers within the AAP team, who each manage a varied portfolio of AAPs for each Section of the DofE Award. You will also work closely with a Project Manager within the Strategic Programmes team to deliver this project. The role will be field-based, and applicants will work from home most of the time. This role will involve some travel to attend field-based meetings when necessary.

What we are looking for:

We are looking to recruit a dynamic, proactive, and effective team player to join the Approved Activity Provider Team. The post holder will report to the UK Operations Manager (Approved Activity Providers) and will be responsible for supporting the delivery of a project to improve DofE participant’s access to meaningful physical activity within National Governing Bodies (NGBs).

You will be a passionate advocate for the work of the DofE and be driven to realise the DofE’s strategic ambition to give more than one million young people the chance to participate in our life-changing programmes, over the next five years.

A full job description can be viewed below

This position is a 2 years fixed term contract 21 Hours per week 

What will you get in return?

The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.

You will be joining a team of empowered colleagues working together.

From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays and 3 days paid director days over the Christmas shutdown, volunteering days, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more. 

How to apply:

If you think you have the desired skills and experience, then please apply online. As part of the application process, you will be expected to complete a statement of suitability and answer competency-based questions relevant to the role to help us assess your application.

Closing Date: 18th May -Midnight

First Interviews: Friday 6th June – To be held virtually by MS Teams

Second interviews: 12th and 13th June - To be held virtually by MS Teams

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

This exciting new role is perfect for a candidate who is ready to make the role their own, and a self-starter keen to make an immediate impact, through a combination of:

• Supporting the expansion and transformation of our client advice services by ensuring operational service procedures are established, embedded and monitored.
• Exploring, implementing and enabling office and hybrid-working modernisations, including supporting senior members of the operational team to implement business innovations around hybrid-working software, HR systems, and integration of technology (possibly including AI) into our work.
• Alleviating administrative burdens so far as possible on our team delivering advice to clients, helping us to make an even greater impact on our community.
• Contributing to the design and development of robust policies that relate to office and outreach coordination, HR support and budgeting.
• Supporting our supervisory team in their management of people and relevant office administration duties.
• Maintaining and developing office resources, including our office manual, IT equipment, and shared online and offline documents.
• Supporting the trustee board and senior members of the leadership team in the delivery of their strategic goals and day-to-day administration.

The Maggie Oliver Foundation (TMOF) exists to create a society where survivors and those at risk of childhood sexual abuse and exploitation (CSAE) are empowered to live fulfilled and successful lives, where every survivor is treated with dignity, respect, and as an equal and valued member of society.

We support adult survivors and their loved ones in transforming the pain of their abuse into strength, helping them recognise their own resilience, develop healthy coping strategies, build self-confidence, and embrace positive opportunities for the future.

72% of adults who experienced sexual abuse as a child do not tell anyone at the time of the abuse. A third of children never tell anyone about their abuse. In the last year alone, we have supported over 750 survivors of sexual abuse and exploitation.

Our purpose is to support people of all ages and backgrounds who have experienced sexual abuse, offering help, advice, and therapeutic interventions to aid their recovery and help them move forward with their lives. We are also committed to raising awareness, advocating and campaigning, and providing education and guidance across the UK to help protect those at risk of sexual abuse.

About the role

As our new Operations Manager, you will oversee and drive the effective day-to-day running of the organisation. This is a unique opportunity to play a pivotal role in a growing charity dedicated to empowering survivors of abuse.

You will support the Chair and work closely with the Emotional Support Manager to deliver strategic and operational objectives. This hands-on role suits someone highly organised, driven, and passionate about making a difference.

You will share responsibility for creating and implementing effective and efficient systems and processes to ensure the charity’s development and smooth running. You will work very closely with our Emotional Support Manager to deliver services and strategy to a high standard. You will be responsible for managing and motivating the advocacy team and be willing to learn all about the organisation’s work.

We need somebody to drive progress with the same determination and compassion demonstrated by our staff and volunteers delivering our operational services.

As part of a small, close-knit team, you will lead internal operations, financial oversight, and governance while contributing to strategic planning, staff support, and partnership development.

Who we are looking for

We seek an enthusiastic and committed Operations Manager with experience working at a senior level, ideally within the charity sector. You’ll bring your operations expertise and be willing to be hands-on with the day-to-day running of the organisation.  You’ll be able to help translate strategy into action and have excellent communication skills.

Above all, we need our Operations Manager to be committed, engaged, and ready to play an active role in driving the organisation forward.

Are you an experienced senior people professional with a strong background in operations? Would you like to work for a well-known national charity on a permanent basis?

I am working exclusively with a national homeless charity on a permanent People and Operations Manager role, paying £43,000 per annum. The charity’s aim is to end homelessness and ensure everyone has a place to call home. They do this through providing grants to individuals and organisations working with people experiencing homelessness, supporting frontline workers across the UK, and advocating for change.

The organisation is based in Holborn and offers hybrid and flexible working to all staff, going into their central London office 1-2 days per week. The charity currently has around 25 employees but is looking to grow over the next couple of years, so it is an exciting time to join the charity. You will report to the Chief of Staff, who is friendly and supportive.

The purpose of this People and Operations Manager role, paying £43,000 per annum, is to shape the charity’s internal systems, culture and operations.

Some of the key responsibilities of the job include:

• Acting as a trusted HR generalist for all people-related matters, including policies, performance management, employee relations, benefits and compliance.
• Supporting the design and implementation of a people plan that enhances staff experience, wellbeing and culture across the employee lifecycle.
• Coordinating hiring processes and leading onboarding and induction, collaborating closely with hiring managers and external partners.
• Managing the learning and development platform, sourcing and booking training sessions and preparing reporting data for the leadership team and Board.
• Promoting a culture of equity, inclusion and belonging by supporting initiatives and embedding inclusive practices in policies and operations.
• Managing the day-to-day operations across key back-office functions including IT systems, insurance, facilities, procurement and supplier relationships.
• Leading on governance administration, including preparing for trustee meetings, managing the board portal, maintaining statutory records and liaising with regulators.

Some of their benefits include:

• 25 days holiday plus Ban Holidays
• 6% employer pension contribution
• Closure days over Christmas

This is a fantastic opportunity for an experienced people-focused professional with a track record of managing the day-to-day operations of a busy office.  You will be the focal point for all people, operations and projects within a small organisation. It would be beneficial to have experience working in the charity sector previously, along with being CIPD qualified.

The People and Operations Manager role requires someone who can build excellent relationships and be a solution focused HR professional. The post holder will need to work independently at times and be able to negotiate and influence others when required.

Interviews will be held on the 21st and 22nd May in person at their office in Holborn. The first stage interview will require all candidates to prepare a ten minute presentation. 

For more information on this exciting permanent role, please get in touch.

Are you an experienced domestic abuse professional — or ready to take the next step into a leadership role?

Join our small, dynamic team at FLAG DV as Service Manager, and help empower survivors navigating the family court system with specialist legal and emotional support.

This is an opportunity to blend frontline delivery with strategic leadership. You’ll oversee our Legal Advice Clinic and Court Support Services, hold a small caseload, manage a committed team, and act as our Designated Safeguarding Lead — with support from our Director of Service Development & Engagement and a Deputy DSL.

You’ll be at the heart of a trauma-informed, passionate organisation, playing a pivotal role in shaping our services and ensuring survivors receive the support they need. Whether you already have leadership experience or are ready to step up, we’re looking for someone who’s confident, compassionate, and committed to survivor empowerment.

Role: Young Person Advocate and Bereavement Support Practitioner
Hours: 35 hours per week
Rate: £31,500 per annum (plus £2k London Weighting if London based)
Reporting to: Bereavement Support Service Lead
Base: Flexible hybrid working between home and one of Child Bereavement UK’s Centres in Widnes, Birmingham, High Wycombe, London or Glasgow

About Us

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.

We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.

We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.

About the Role

Child Bereavement UK has an exciting new opportunity for a Young Person Advocate and Bereavement Support Practitioner. This is a split post working primarily as a Young Person Advocate. The post holder will lead on the development and delivery of support for young people and the professionals that work with them by ensuring that young people have a voice and influence in the development of Child Bereavement UK’s Services across the UK.

In addition, as a Bereavement Support Practitioner, the post holder will be providing bereavement support to individuals, couples, families and in group settings, when a baby or child of any age has died or is dying, or where children or young people up to the age of 25 are bereaved.

Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.

Applicants should have a recognised, health, social care, or counselling qualification, experience in working with children, young people and families, excellent communication skills and be passionate about supporting bereaved families and those whose roles bring them into contact with these families.

The successful candidate will be required to complete a DBS check.

Closing date: Monday 2 June 2025
Interviews: Wednesday 11 June 2025
First interviews will be held on Teams or Zoom.
Those candidates that are selected for a second interview will be required to attend an in person interview.

Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.

No agencies please.

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in Berkshire!

As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.

Hours of Work: 2x Full Time: 37 hours, working between Monday to Friday 9am - 5pm

Location: Office based at Broadmoor Hospital.  (Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport.)

Salary: Full time starting salary £24242.40 per annum
 
Contract Type: Permanent

Independent Advocate Requirements:

· Strong communication and time management skills to successfully work remotely.

· Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.

· Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

· Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.

· Demonstrable experience working with vulnerable adults.

· Working knowledge of public and voluntary organisations.

Benefits:

· 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!

· Discretionary shutdown days at Christmas with up to 4 additional days leave.

· 1 Community Leave Day per annum.

· Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!

· Auto enrolment Pension plan

· Death in service cover.

· Bike to work scheme.

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

We provide a full induction, training and equipment including a laptop and mobile phone.  It is a contractual requirement that all advocates hold or are working towards an advocacy qualification.  The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ).  If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.

Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!

Closing Date: 9AM, Friday 16th May 2025 (we reserve the right to close this vacancy early)

Interview Date: 29th & 30th May 2025

An enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a member of the Disability confidence scheme, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Malaria Consortium is recruiting for a Monitoring and Results Measurement Manager to join our team in the UK, Nigeria or Uganda. 

The key purpose of this role is to manage the reporting, visualisation, interpretation and use of project monitoring data through Malaria Consortium’s global Project and Results database (PReS), working with colleagues across the organisation to ensure they receive the correct training on the system, maintaining standards of data reporting and use, and analysing project data to monitor progress against organisational strategic targets. The role will work closely with Country and Regional Directors and Country Technical Coordinators to interpret and use data for monitoring and strategic decision-making purposes.

The successful candidate will have:

• Bachelor's degree in Data Science, Data analytics or field with strong focus on data management and use
• Demonstrable experience in programme monitoring and results measurement with ability to write log frames, translate log frames into project monitoring practice (i.e. through the development of tools and practice) and manage oversight processes
• Extensive experience of DHIS2 and/or other data management platforms
• Experience developing and maintaining data dashboards, particularly using PowerBI
• Experience engaging with software solution providers
• Experience developing capacity through training and/or mentoring

To apply for this position you will need to have the right to work in the country where you are applying. 

Malaria Consortium are not in a position to sponsor a work Visa for this post.

Job Title:  Head of Operations

Location: Head Office Camden and different project locations - London

Salary: £48,847 - £55,165 

Hours: 37.5 per week  (Participation in on call rota - currently once every 7 weeks)

Contract: Permanent

Closing Date: 23 May 2025

Interview Dates: 3 June 2025 (online) and 2nd round 10th June (at the Head Office)

(Please note successful candidates are usually appointed at bottom of relevant band)

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Head of Operations at Solace.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Role

This role is part of the operational senior leadership team.  You will lead on a portfolio of services, providing effective leadership and support to service managers who report into you.  You will have a key role in ensuring quality of service, contractual and financial compliance.  As well as operational leadership you will have input into organisation wide strategic planning, service development and decision making.

About You

We are looking for an experienced leader with an excellent track record of quality service provision.  You will have an in depth understanding of the impact and causes of different forms of Violence Against Women and Girls (VAWG).  Our ideal candidate will be someone who can effectively hold and manage complex issues, is comfortable with assessment and management of risk.  You will be an adaptable and effective team player who is able to switch tasks and lead on areas of work they may not always have prior experience of.  Key to Solace’s success are being able to build effective relationships with others including those who fund and commission our work and partners whom we work with to deliver high quality services. 

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. .

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

· Flexible working

· Focus on learning and development (internal career progression and training)

· Generous holiday entitlement

· Employer pension contribution

· Family-friendly leave and enhanced maternity pay

· Access to Inclusion Networks

· Daily clinical debriefing

· Employee Assistance Programme providing free 24/7 support and advice

· Employee Benefits Platform offering staff discounts, benefits and savings

· Flow & Restore yoga classes

· Meditation sessions

· Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

· Values, Behaviours & Competencies

· Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Outreach teams work as the hands and feet of Causeway traveling out into the community and supporting service users. Outreach coordinators are organized and caring. They assist by supporting current advocates with their cases, offering guidance and instruction on safeguarding and complex cases. They will complete administrative duties in line with The Salvation Army Modern Slavery Contract, ensuring KPIs are met across the department. In addition to this they help to train and induct new advocates into the organisation.

Responsibilities:

Oversight of Staff:

• Management of advocates in the team. Including but not limited to: interviews, supervisions, appraisals and managing leave requests

• Line Management of Operations and Assurance Officer

• Leading team meetings

• Taking responsibility for training new starters and the ongoing training and coaching for the team and ensuring staff attendance at Mandatory training

• Assisting with month end reporting

• Monitoring Staff wellbeing and workload

• Be the first point of contact for your team

Oversight of Casework:

• Being the first point of contact for advocates queries including but not limited to; safeguarding incidents, issues and complex cases.

• Ensuring quality and consistency in advocates is upheld through quality checking and managing referral and exit checklists.

• Effectively managing risk across your team through supporting them with risk assessments and risk management.

• Being a point of contact for service user complaints when appropriate.

• Ensuring TSA KPI's and contractual deadlines are met within the relevant timescales.

• Work on a small amount of caseloads when necessary

Other responsibilities:

• Outreach ‘on call’ duties on average 1 week in 4.

• Keyholder for the office on average once per week.

• Complete relevant sections of the OR weekly baseline and OR model where needed along with other administration in line with ensuring internal and external KPIs are met within the department.

• Attending all relevant meetings (with OR Manager, other Coordinators, Sub team Meeting and Causeway Managers and Coordinators across all regions.)

• Assist the Service Manager with specific tasks or change management projects when required

Any other duties that are commensurate with the role

The Snowdrop Project is the first organisation in the UK to provide long-term, community based support to survivors of modern slavery and exploitation. We aim to empower survivors of modern slavery and exploitation to recover from their experiences and thrive. We aim to reduce the risk of re-exploitation, to create and implement models of best practice and to share this knowledge with other agencies and individuals nationally and beyond.

Each year, our casework team engages with over 150 individuals and their dependents to provide trauma-informed advocacy, advice and support towards independence. The Casework Manager leads our team of specialist caseworkers to deliver this programme, carry a small caseload, collaborate with our wider operational team to develop opportunities, influence national policy and improve access to support for survivors in South Yorkshire and beyond. 

Position: Casework Manager

Salary: £32,000 per annum, pro rata, pension paid at 4% contribution

Benefits:

• Monthly independent therapeutic supervision,
• Cycle to Work Scheme,
• Holiday Sacrifice Scheme,
• Employee Life Insurance and ancillary benefits,

Holidays: 6.6 weeks (pro-rata, including bank holidays) + your birthday off!

Contract Type: Permanent

Hours: 30 hours p/w (.8 FTE)

Working Pattern: takes place between Monday-Friday 9-5 ; In-person.

Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT

Reporting to: Head of Operations

Collaborating with: Counselling Manager; Community Development Manager; Policy, Training and Research Lead

Direct reports: Casework Team: Senior Caseworkers, Reach-In Workers 

You'll be responsible for: 

• Developing the casework service delivery, empowering your team, creatively approaching problems and finding creative solutions to barriers
• Working in collaboration with the wider Operational Team to deliver whole-person centred and best practice approach with Counselling and Community managers. 
• Assessing referrals and delivering support to survivors with complex needs
• Contributing to our policy, training and research programme to improve lives beyond South Yorkshire

Please see the Job Description document for full details and the Person Specification 

How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation. CVs will be screened and candidates will then be asked to complete a short application form and personal statement detailing how they meet the requirements on the person specification. 

Applications close on Wednesday, 21st May, 2025 and interviews will take place on Friday, 30th May 2025. 

Please note- we will not be working with recruiters for this post. 

Main purpose of job: To provide specialist advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. The role may also involve occasionally supporting CARA groups.

Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary: £28,344 - £30,469 per annum.

Contract: Permanent contract.

Hours: Full time, 35 hours a week.  

Place of work: To work flexibly across CARA premises in Colchester with regular travel across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow. The post may also involve some remote working, if a suitable home working environment is available.

Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website explaining how your skills and experience relate to the person specification.  Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline: as soon as possible. We will be reviewing applications and shortlisting candidates to interview as applications are received.

Interviews:  To be arranged as suitable applications received.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

To provide advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. CARA’s advocacy service focuses primarily on meeting the needs of some of our most complex clients – victims and survivors who would be unable to access other advocacy services.  The role will also involve supporting the wider CARA team in signposting other clients to external advocacy agencies, as appropriate and attendance at CARA groups to provide a drop-in advocacy surgery.

Main Responsibilities

·To manage a caseload of complex clients seeking short and long-term advocacy support, including support around housing, finances, health, domestic abuse and other issues.

·To manage referrals in to CARA’s Advocacy service, ensuring clients meet the referral criteria.

·To provide line-management for CARA’s social care placement worker and potential future advocacy volunteers.

·To assess all new referrals to CARA’s advocacy services, allocating cases to members of the advocacy team, as appropriate.

·To liaise with other agencies, receiving and making referrals and ensuring that they understand CARA’s role and services.

·To gather information about local and national agencies and manage storage and display of this material at CARA.  To work with CARA’s Integrated Support and Advocacy Manager to create a directory of services that can be used by all the CARA team.

·To support CARA’s group work, including attendance to provide advocacy support and supporting other activities.

·To attend regular team meetings and to work with colleagues to further the objectives of CARA.

·To maintain and collate evaluation data, testimonials or case studies for distribution.

·To adhere to CARA’s organisational policies and procedures, including safeguarding procedures.

·To report to the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees as required, including the production of written reports.

·To be administratively self-servicing.

·To undertake any other activities as required by the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East and we work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

About Us
Allergy UK is the leading national charity dedicated to supporting the millions of people in the UK who live with allergic conditions. We work tirelessly to raise awareness, provide expert advice, and advocate for improved healthcare and rights for those affected by allergies.

The Role
We are looking for a dynamic and driven Fundraising Manager to play a crucial role in managing our amazing corporate partnerships, acquiring new business and the effective stewardship of our supporters. In this role, you will deliver on the £384k corporate partnership target.

Why Join Us? At Allergy UK, you’ll be part of a supportive and passionate team working to improve lives. We offer a collaborative environment where your ideas and expertise will shape the future of allergy awareness and advocacy in the UK. This is your chance to use your skills to create lasting change!