Advocacy service manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Here at Vision North Somerset, we support people who are visually and/or hearing impaired across North Somerset. With around 1,500 people affected by sight loss and/or hearing loss in our county, we offer a range of support services to enable people to reach their full potential.
We turn 50 years old this year so it is a really exciting time to join the charity. We have a new CEO who is looking forward to engaging a great team to carry the charity forward into the next 50 years. You will find us a small, friendly, supportive group of colleages who make coming to work a pleasure.
Key Responsibilities
Information, advice and guidance:
- Work one-on-one with adults and children with a visual impairment and their carers/ families, providing a comprehensive initial assessment in a person-centred, empathetic, and empowering manner.
- Provide internal and external referrals and deliver follow-up actions to enable maximum wellbeing for service users.
- Manage incoming and outgoing referrals internally and with a wide range of external providers, communicating promptly to manage cases effectively and safely.
- Work closely with team members and volunteers to collate and send Information Packs and other necessary communications such as appointment letters in accessible formats.
- Assess risks as needed and report any safeguarding concerns to the Safeguarding Lead.
Equipment:
- Be aware of and able demonstrate and advise on equipment for people with a visual impairment when needed and/or refer to other services.
- If needed during home/ care home visits, provide minor adaptations such as high visibility tape on steps or tactile markings on appliances.
Data management:
- Ensure that all service delivery to individuals and service user data is promptly and appropriately recorded and managed on the Vision North Somerset database, in accordance with procedures.
- Work with team members and volunteers to maintain accuracy of the Vision North Somerset service user database, including collecting data permissions and equality monitoring information from service users during visits.
Local networking and knowledge:
- Develop and maintain knowledge and resources on relevant services offered by organisations to people in North Somerset. Work with the Administrator to maintain records on online files and paper files (for example service leaflets).
- Occasionally attend local meetings, arrange meetings with staff from key local organisations or represent Vision North Somerset to develop mutual knowledge of local services.
Working as part of a team (common to all Vision North Somerset job descriptions)
· Maintain effective communication and positive working relationships with Vision North Somerset staff (and volunteers if appropriate).
· Ensure that other staff understand your role and that you work cooperatively with good communication.
· Maintain awareness of and follow our policies and processes.
· Undertake regular supervision meetings and training in topics such as: accessible information, safeguarding, health and safety, data protection, equality, diversity, and inclusion.
· Assist in the planning and improving of the delivery of service improvement and participate positively in the implementation of new working methods and practices as required.
· Be an excellent ambassador for the charity.
· Carry out any other duties that may reasonably be required in line with your main duties.
Send cover letter addressing your suitability for the role. Any CV's received without a cover letter will not be considered
Philanthropy Report Specialist
At Compassion, we see the God-given potential in every child. Together with local churches in 29 countries, we work to release children from poverty in Jesus’ name.
As our Philanthropy Report Specialist, your words will help bring this mission to life. You’ll create compelling proposals and reports that inspire generosity, deepen partnerships, and show the transformational impact of projects across the globe.
What you’ll do
-
Research, write, and deliver inspiring funding proposals and reports
-
Create engaging content that connects donors to the impact of their giving
-
Work closely with Philanthropy Managers to tailor communications to individual partners
-
Ensure reports and proposals are accurate, timely, and aligned with Compassion’s ethos and values
-
Support donor engagement by developing creative touchpoints and resources
What we’re looking for
-
A gifted writer with excellent communication and copywriting skills
-
Someone who enjoys research and turning insight into stories that connect
-
Strong attention to detail and organisational skills
-
A practising Christian who shares Compassion’s faith, values, and mission
-
A heart to see children released from poverty in Jesus’ name
Location, hours and benefits
Office-based at Compassion House, Fleet, Hampshire.
*Hybrid working is offered as a benefit. You will work a minimum of 40% of your hours from Compassion House in Fleet, Hampshire, and the office is closed on Fridays. However, we reserve the right to vary those arrangements in future.
Hours: Full-time | 35 hours per week *You will be contracted to work between Monday to Friday, between 09:00 and 17:00.
Apply by
- 10 am on 23 September 2025
- Interviews are expected to begin the week commencing 2 October 2025
This is a unique opportunity to use your gifts and play a vital role in strengthening Compassion UK’s mission. If you’re passionate about seeing children released from poverty in Jesus’ name, this could be your calling.
What we offer in return:
- Flexible and hybrid working. Work-life balance matters.
- Enhanced annual leave. 25 days of annual leave plus bank holidays, with three extra gifted days at Christmas to help you rest and recharge.
- Enhanced Pension scheme. 10% employer contribution to help you plan for the future.
- Private medical and dental cover. Comprehensive health support for you and your family.
- Income protection and life cover. Including 4x salary life insurance and group income protection.
- Enhanced policies. Family-friendly leave, support for carers, and enhanced sickness leave.
- Employee Assistance Programme (EAP). Confidential support through Help@Hand, including counselling, wellbeing resources and staff discounts.
- Specsavers eye care vouchers. Routine eye tests and support for screen-use glasses.
- Electric car scheme. Salary sacrifice scheme to support sustainable travel.
- Time in lieu. Recognising your commitment and flexibility.
- Free parking at Compassion House
- Access to Compassion House gym. With shower facilities to support your wellbeing.
- Access to the Company Shop.
- Celebrating life milestones. We love to celebrate birthdays, weddings, babies and more.
- Tea and Treat Wednesdays. A midweek moment to pause and enjoy together.
- Fully equipped kitchen and breakout areas. Space to relax, connect and refuel.
- Free tea, coffee and fruit in the office
- Hot-desking freedom. Sit where you want, when you want.
- Daily team prayers and devotionals. Time to reflect, worship and grow together.
- Compassion updates and worship events
- Smart casual dress code
- Learning and development opportunities. Grow your skills through training, mentoring and coaching.
- Recognition programmes. Including formal rewards, shout-outs, service awards and more.
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: RVPL-251
Closing date: Monday, 22nd September 2025 at 9.00 am
Are you a proactive, collaborative and empathetic individual with experience of managing reception or front-of-house responsibilities? Do you have a proven record of recruiting, training, or managing volunteers and supporting people with barriers to employment?
If so, join St Giles as a Reception and Volunteer Pathway Lead (internal job title) where, as part of the Central Services or Service Delivery team, you will lead both front of house reception services and a structured volunteer employment pathway.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As Reception and Volunteer Pathway Lead, you will act as the first point of contact for visitors, ensuring a welcoming and professional environment, and also manage incoming calls, emails, and correspondence and maintain a tidy and accessible reception area. You will also design and deliver a volunteer pathway programme for individuals returning to employment, which will include recruiting and onboarding volunteers with a focus on those who have been out of work and collaborating with internal departments to identify placement opportunities and role specifications.
We will also rely on you to provide induction and training support for volunteers and to offer ongoing supervision, coaching, and check-ins throughout placements. Monitoring and evaluating volunteer progression with clear pathways to employment and maintaining accurate volunteer records, ensuring safeguarding and compliance standards are both key duties, as is supporting departmental teams in coordinating volunteer schedules and placement logistics.
What we are looking for
• Relevant experience in administration, HR, or volunteer management
• An understanding of barriers to employment and trauma-informed support
• Sound knowledge of GDPR and data protection and of safeguarding practice
• An understanding of of EDI and creating an inclusive work culture
• Excellent interpersonal, IT and communication skills, verbal and written
• A professional, collaborative and flexible approach to your work.
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) Team Leader to join the New Era team in Staffordshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a IDVA Team Leader you will be responsible for the practice and development of a team of IDVAs, including those in specialist roles.
Key Responsibilities:
- Case reviews and quality assurance
- Staff wellbeing and workload oversight
- Monitoring and recording activity and outcomes measured.
About You:
Ideally, you will have:
- - A good understanding around the issues of domestic abuse and its implications for children and young people
- - Line management experience
- - Knowledge of court proceedings
- - Ability to write concise, factual, effective reports
- - Experience of developing and maintaining effective working relationships
You will need:
- To attend IDVA Managers training, if available
This role involves some travel, so a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
This is a key role responsible for overseeing and managing the delivery and development of our Antifreeze programme. Alongside the daily management of staff and volunteers, this role is responsible for ensuring that the services provided are safe, best practice and compliant with all relevant policies and procedures.
As we seek to grow and reach more people, this role will play a vital role in undertaking strategic reviews of all current services and informing new service delivery and design. This will be undertaken in partnership with other service leads and working closely with senior leadership colleagues.
Please note: A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010
Main duties:
· Oversight and delivery of all programme activities relating to Antifreeze including drop ins, one-to-one support, street outreach and faith-based activities.
· Establish and drive the overall strategic vision for the service in line with the operational plan and informed by the needs of the people the service exists for
· Lead the design and development of new services in line with client needs, resources, staffing and the strategic purpose of the team.
· Hold direct budget responsibility for day-to-day operations and in line with any specific funding requirements
· Be an active member of the Off the Fence leadership team
· Review and implement policies and procedures for safe service delivery
· Provide reports on key activity, outputs and impact in line with KPIs and other reporting requirements.
· Line manage the team of key workers, providing regular performance reviews, pastoral support and identifying training needs.
· Support with the recruitment and onboarding of new team members, including in-house training and supervision
· Ensuring that key workers have a good working knowledge of local services, referral routes, other agencies and when to highlight safeguarding concerns.
· Provide pastoral support for the team and volunteers in the service
· Lead Bible studies, prayer meetings for staff, volunteers and at external events as required
· Recruit, retain and manage volunteers in line with organisational policies and procedures
· Ensure safe and efficient delivery of services in line with health and safety, safeguarding, data protection and safe working practices.
· plan and maintain safe staffing ratios through effective resource allocation
· Design and delivery of projects/activities in line with fundraised income, including reporting and engaging with funders as required
· Build and establish key sector relationships across the city to enhance the team’s reach and impact in the community
· Oversight and pastoral responsibility for the faith-based activities delivered for and with clients
· Build and establish relationships with other providers who can meet the needs of our clients e.g. local health teams.
· Contribute to wider profile-raising activities of Off the Fence
· Review and implement policies and procedures for safe service delivery
· Have responsibility for the safe processing and storage of client data in line with data protection regulations and policies, including CRM.
· Regularly review the effectiveness, safety and efficiency of all services including drop-ins, one-to-one support and street outreach.
· Active membership of and attendance at local forums, groups and networks
Key attributes and experience required for the role:
· Proven experience in managing frontline services and staff teams (minimum 3 years in a supervisory/management role)
· Experience of delivering services in the housing and homelessness sector
· Strong knowledge of the legal and statutory framework for housing, benefits, employment. Ideally, knowledge of local services and support agencies.
· A passion for seeing people thrive and lives transformed – practically, emotionally and spiritually
· Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus
· Strong understanding and application of safeguarding, data protection and health and safety policy.
· Experience in service design, service improvement and project management
· Experience in supporting people with complex and multiple needs, including substance abuse and severe mental health.
· Excellent organisational and time management skills
· High level of integrity, professionalism and confidentiality
· Ability to interpret policies, legislation and data effectively
· Proficient in Microsoft Office, and experience of CRM management
· A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010
Vision and values
Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists.
By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable.
Poverty is complex—it’s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support.
As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life.
The Antifreeze Programme exists to break the cycle of social and spiritual poverty amidst homelessness, providing tangible steps towards a permanent home and long-term stability. Since 1998, Antifreeze has been a safe and warm space for members, offering faith-based, practical support services that restore dignity and hope.
At our Day Centre, we provide hygiene facilities (showers & laundry), medical drop-ins, and essential survival provisions to meet immediate needs. Through 1-to-1 sessions, we support members with housing applications, benefits, and financial stability, while goal-based workshops equip them with skills to attain permanent homes and ethical employment. Our discipleship sessions encourage an advanced understanding of the Christian faith, offering fellowship and spiritual growth. To address digital poverty, we offer computer access for job searches and reconnecting with loved ones.
Beyond practical support, Antifreeze fosters healthy community relationships, improves mental health awareness, and helps members move toward ethical employment, reduced reliance on substances, and a forever home.
As a Christian organisation we seek to live and work by our values:
·Christ-like: we desire the best for others (Col 1:27, 1 John 3:16)
·Excellence: we aim for outstanding quality (1 Cor 12:31, Phil 4:8)
·Unity: we achieve more together (Ps 133, Eph 4:3)
·Compassion: we care for those who are suffering (Col 3:12, Matt 9:35)
·Integrity: we do what is right (Prov 10:9, Titus 2:7-8)
Working at Off the Fence
We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove. Off the Fence employees are entitled to:
- 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service
- Up to 5 days of mission leave (pro rata)
- 7% employer pension contributions
Notes for applicants
If you’re applying for this role, we ask that you submit your CV and a cover letter. In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.
If you’re applying for this role, we ask that you submit your CV and a cover letter. In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.
Tackling social and spiritual poverty across Brighton and Hove
The client requests no contact from agencies or media sales.
Are you passionate about helping people with long-term health conditions build confidence and independence?
We’re looking for a motivated Health & Wellbeing Coordinator to lead our Bromley-based team. This is an exciting opportunity to make a direct impact by supporting adults to take control of their health and wellbeing. You’ll manage a small team, design and deliver innovative self-management workshops, and ensure our services remain person-centred and evidence-led.
What You’ll Do:
-
Lead the Long-Term Health Conditions team, including line management and reporting.
-
Develop and deliver lifestyle self-management workshops for over 200 adults each year.
-
Support behaviour change by helping individuals build knowledge, skills, and confidence.
-
Work closely with partners to ensure seamless signposting and cross-referrals.
-
Manage outreach to hard-to-reach groups, including global majority communities.
-
Track progress, maintain accurate records, and shape future delivery through client feedback.
Why You’ll Love Working Here:
At Age UK Bromley & Greenwich, you’ll be part of a dedicated and forward-thinking team committed to improving the lives of older adults. You’ll have the chance to be creative, develop your leadership skills, and see the real difference your work makes in reducing isolation and improving quality of life.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity to join a vibrant, user-led charity that is dedicated to enabling Disabled people who use social care support to have full choice and control over the way in which they live their lives.
Independent Living Advisor - Direct Payments
Location: Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, SW6 7BF
Salary: £26,500 per annum pro rata
Hours: Full-time, 37.5 hours per week (Monday to Friday 9am–5pm)
Contract: Fixed to 31st March 2026, with potential to extend to permanent
The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.
The organisation is a medium sized charity with a Board of Trustees (at least 75% is Disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of Disability - all of whom are passionate about removing the barriers that Disabled people face.
AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Advocacy.
AoD’s Independent Living Service
The Independent Living Service (Direct Payments) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable Disabled people to have genuine choice and control over the way in which they lead their lives. The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs.
The Role
In this role you will be providing essential information, advice and support to individuals from diverse backgrounds. You will work with Disabled clients to empower them to take control of the support they need by using Direct Payments, employing their own staff and accessing activities or services. You will ensure that individuals have the right information to make informed choices and will help them to set up and manage their chosen support.
You will have excellent communication, interpersonal and IT skills and the ability to work as part of a team. Experience of budgeting and recruitment are essential for this role.
Experience of working in social care is not essential as training will be provided, however a “can-do” attitude, a commitment to a person-centred approach and a willingness to learn is a must. Being part of a small team, there is a lot of opportunity for you to develop and learn new skills.
The work is varied and calls upon a wide range of skills, and there is huge job satisfaction in supporting people to achieve greater wellbeing and independence.
We welcome and encourage job applications from people of all backgrounds and actively encourage people with lived experience of impairment or Disability to apply.
Interviews will be conducted on an ongoing basis with a final deadline for receipt of completed applications; 12pm on Friday 19th September 2025 (Feedback will not be provided to those not shortlisted for interview).
Interview dates: Tuesday 30th September 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
You may submit a CV, but only fully completed applications forms that address the person specification will be considered for interview.
No agencies please.
The role of Head of Legal reports to the Director of Legal & Governance and you will assist them in ensuring the legal function of the organisation runs efficiently, smoothly and that we proactively identify and address legal risk and development needs.
You will be responsible for overseeing and managing the day to day legal affairs of the organisation.
Key Responsibilities include:
- Identify legal risk and propose mitigations and solutions.
- Proactively identifying issues and resolving problems efficiently.
- Providing guidance and advice to colleagues
- Developing and managing the suite of legal templates in use across the organisation, proactively identifying areas for improvement and / or development and working collaboratively to develop new templates as needed
- Ensuring internal legal requirements are well designed and understood and are aligned to delivery of strategy
- Ensure that internal legal processes run smoothly
- Make sound, timely decisions that support sustainable, long-term strategic outcomes.
This is a part time, fixed term role and can be based at any of our hubs located in Birmingham, Leeds or London.
For more information, please download the Job Recruitment Pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Job title: Credit Controller
Reporting to: Head of Finance
Contract: Part Time (3 days per week, can we worked flexibly upon agreement); permanent
Location: Hybrid working - 1 day per week at the B Lab UK office, Whitechapel, London.
Salary: £37,850 - 39,080 FTE (GBP) (pro-rata for part-time) (Salaries are graded against our pay framework and are non negotiable)
Closing date: 21st of September 2025, at 11:59 pm
The B Corp movement
B Lab UK is part of the global B Corp movement with the mission to inspire and enable people to use business as a force for good. B Lab UK is the home of the B Corp movement, a community of over 2,500 UK businesses who meet high standards of social and environmental performance, legal accountability, and transparency. Some B Corps you might have heard of include Innocent Drinks, Patagonia, Tony’s Chocolonely, Finisterre, Jude’s Ice Cream and WeTransfer. Our goal is to transform our economy into one which is inclusive, equitable and regenerative for all people and our shared planet.
Visit our website to learn more about us.
Why this role?
As part of B Lab UK’s Finance Team, you’ll play a key part in sustaining our mission to drive positive change in business. By ensuring timely payments and supporting purpose-driven businesses throughout the B Corp certification journey, you’ll help ensure our operations run smoothly and effectively.
In this role:
-
Ensure timely collection of payments and manage the debt collection process
-
Build respectful, positive relationships with clients, responding to invoice and payment queries
-
Monitor and report on outstanding debt, making recommendations where appropriate
-
Raise invoices and request credit notes
-
Work closely with the outsourced accounting team to resolve income allocation queries
-
Support improvements in financial systems and contribute to wider Finance team projects
Please refer to the job description for full requirements for this role.
What we’re looking for:
We believe someone who has a few of these is well-suited to exceed in this role. We would love to hear from you if you:
-
Professional, confident communicator with strong customer service skills
-
Experience using and updating accounting systems (ideally including CRM platforms such as Salesforce)
-
Strong Excel/Google Sheets skills and ability to analyse financial data
-
Proactive and organised approach, with the ability to work both independently and collaboratively
-
Able to handle confidential information with discretion and care
-
Polite, respectful, and values-driven in your interactions with colleagues and clients
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
What we give you
-
Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
-
Hybrid and flexible working (around core working hours), we have a high trust environment and are advocates for right place working (min 1/2 days per week in office)
-
Opportunity to request to work 4 days a week
-
25 days holiday plus bank holidays (pro rata for part-time staff)
-
1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
-
Our office is closed between Christmas and New Year, no need to take extra holiday!
-
Private Medical and Dental cover
-
£200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
-
2 paid volunteer days per year
-
Enhanced Parental Leave and family friendly policies, including carers leave
-
Learning and Development opportunities
-
Enhanced Pension and Life Assurance
-
Cycle to Work Scheme
-
Income Protection policy
-
Working in a flexible office workspace
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Team and Office Assistant
Reports to: Senior Manager, Team and Office
Salary: £22,000 to £24,000 depending on experience
Location: High Holborn, London
The term: Fixed Term Contract, to July 2026
Hours: Full time
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.
Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.
We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.
The role will require someone who preferably has some experience of providing support and administration to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.
The Role:
- To develop and maintain effective working relationships across RSTMH
- To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly
- To support with the management of the RSTMH office and office processes
- To undertake electronic and paper filing, and maintain filing systems appropriately
- To support with team planning, scheduling and social events and activities
- To assist with the management and promotion of the RSTMH meeting room
- To support with financial administration
- To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
- To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
- To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
- Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
- To support the Communications Manager in scheduling and sourcing content for social media
- To support on the website by uploading and editing content through the CMS
- To help create and send the fortnightly member newsletter and the monthly non-member newsletter
- To support the Communications Manager in creating content to be shared across RSTMH communications channels
- To assist with communications planning
- To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
- To support with strategies to increase members of RSTMH
- To assist with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
- To support with membership management, ensuring data is up to date using CiviCRM
- To provide support to the managing editor for Journal-related tasks
- To ensure that all assigned tasks are completed to a high standard
- To participate in team meetings, planning and initiatives
- To assist in any administrative tasks to support the team and wider RSTMH community
- To undertake any other reasonable tasks as could be expected of a Team and Office Assistant
Essential Technical Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and a strong understanding of delivering great customer service
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
- Exceptional use of written and spoken English
- Experience providing administration support, preferably in an office environment
- Good analytical skills with the ability to identify key points from complex material or information
Personal Skills:
- Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
- Ability to be calm under pressure and help build a collaborative team culture
- Flexibility and willingness to work under own initiative
- Discretion when dealing with confidential information
- Willingness to undertake other responsibilities and an eagerness to learn
- A demonstrated commitment to and interest in the aims and objectives of RSTMH
Desirable Skills:
- Filing experience
- Experience of working with databases
- Professional, polite and confident telephone manner
- Experience of working in events
This is an exciting opportunity for a confident team player looking to enhance their administration and communication skills.
Please note: This is a London based role and will be office-based. This is not available as a remote job.
Interested?
Please submit your application form by 15th October by 5pm BST.
Please note: We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement (of up to 1,000 words) to include how your previous experience matches the requirements of the role, it will be sent automatically to us.
Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
send your CV and a supporting statement (of up to 1,000 words) to include how your previous experience matches the requirements of the role, it will be sent automatically to us.
Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
Title: Legal Coordinator
Reports to: Head of Legal
Salary: £30,000-40,000 (depending on experience)
Contract: Permanent
Hours: 37.5 per week over 5 days (Monday to Friday)
Holiday: 25 days per year plus bank holidays
Location: Remote with regular travel to London and across the UK
Probationary period: 3 months
Benefits: An additional 3 days holiday between Christmas and New Year, Flexitime policy, 5% pension contribution, Cycle to Work scheme
Start date: As soon as possible
We are River Action
We are a campaign organisation on a mission to rescue Britain's rivers from the impacts of agricultural, sewage and industrial pollution. We take a creative and bold approach to campaigning, blending sharp strategy with positively disruptive tactics to inspire real action. We support grassroots movements, galvanise public opinion, influence government policy and drive industry change.
We are a small, dedicated and talented team of positive disrupters and community mobilisers who work collaboratively to deliver our strategy to urgently protect and restore our rivers for the benefit of people and nature.
Find out more about our mission and our team on our website.
Who we’re looking for
Do you want to be part of a movement making waves to clean up the UK’s rivers? Are you passionate about using the law as a tool for change? Do you have the legal and research skills to amplify our impact? If so, we want you to join our team.
We are looking for a highly capable, ambitious, well-organised, energetic, proactive and diligent individual with legal experience (academic or professional) to play an integral role in developing and delivering our growing legal, policy and advocacy work.
You don’t need to be a qualified or practising lawyer, but you do need to have a law degree or equivalent and familiarity with environmental law. You’ll understand the importance of winning in both courts of law and of public opinion. You’ll be passionate, eager to learn and committed to making change happen quickly.
If you’re committed to River Action’s mission and want to be at the forefront of environmental law, policy and advocacy, we’d love to hear from you.
Essential experience and skills
-
Demonstrable UK legal experience (academic and/or professional), ideally including environmental, public and administrative law. A law degree or equivalent is required.
-
Excellent legal research, drafting and communication skills.
-
Ability to translate complex legal issues into accessible and impactful messaging.
-
Strong organisational and interpersonal skills with demonstrable experience of coordinating multiple projects, working flexibly and at a fast pace.
-
Good understanding of strategic litigation and using the law as a tool for change.
-
Proven ability to produce high quality work under pressure.
-
Excellent IT skills.
-
Commitment to River Action’s mission and to working collaboratively across the sector.
Desirable experience and skills
-
Qualification as a solicitor or barrister.
-
Experience working in a similar role.
-
Experience working in the UK’s environmental sector.
-
Experience with strategic litigation and using the law as a tool for change.
-
Experience with instructing and managing external lawyers.
-
Experience working with parliamentarians and of UK parliamentary procedures.
-
Media/spokesperson experience.
What you’ll be doing
As Legal Coordinator, you will play a crucial role in shaping River Action’s fight for cleaner rivers by acting as the link between legal expertise provided by external lawyers and River Action’s day-to-day campaigning, policy, advocacy and operational work.
The role will involve working closely with River Action’s Head of Legal to use the law and legal strategies to strengthen and improve environmental protection of the UK’s rivers. This exciting role will include scoping, developing and managing strategic litigation to achieve systemic change as well as supporting River Action’s policy and advocacy work. You’ll also support the River Action team to build successful campaigns to challenge polluters, hold government and regulators accountable, and push for policy reform.
Key duties and responsibilities
-
Support the Head of Legal in scoping, developing and managing River Action’s legal work, including commissioning legal services from external lawyers and providing instructions on legal matters.
-
Produce legal research and analysis to inform and support River Action’s strategic litigation, policy and advocacy work.
-
Work with the campaigns team to develop impactful legal actions as part of creative and positively disruptive campaigns to deliver organisational goals.
-
Work with the communities team to identify opportunities for River Action to support communities through legal action, including by developing the River Rescue Kit and other initiatives to extend impact.
-
Engage with and obtain information and evidence from claimants, complainants, expert witnesses and other sources to support legal actions and campaigns.
-
Develop an in-depth understanding of UK legal and policy frameworks relating to rivers and ensure colleagues are kept up to date with changes.
-
Monitor legal developments including caselaw and legislative proposals, working closely with the Head of Legal to understand the implications and opportunities for River Action’s work.
-
Ensure team members are well-briefed on the latest legal developments (both River Action’s work and wider developments) to support their external engagement.
-
Prepare and contribute to legal and policy briefings for River Action and its eNGO partners and for public and political audiences.
-
Contribute to River Action’s policy and advocacy work, ensuring our positions are considered and evidenced.
-
Contribute to shaping River Action’s positions and key messaging so they are relevant and accurate.
-
Provide legal support for River Action’s campaigning and operational activities, including by researching relevant laws and by commissioning external legal advice on non-contentious matters.
-
Support colleagues to ensure River Action’s campaigning and communication activities and outputs are legally compliant and help to protect the charity from defamation, copyright infringement or other claims.
-
Write articles and act as spokesperson for River Action in owned and earned media.
-
Work across the team to track, record and report impact.
-
Support River Action’s fundraising activities including contributing towards funding proposals, pitching and reporting.
-
Review and respond to legal queries that come to River Action, escalating to the Head of Legal or other colleagues as appropriate.
-
Administrative duties including developing and maintaining River Action’s legal documentation, processes and systems on the organisation’s shared drive.
-
Build relationships and partnerships across the legal sector and environmental sector to inform River Action’s work and contribute to the wider movement.
General duties and responsibilities
-
Follow all charity policies and procedures.
-
Actively participate as part of the team.
-
Help to promote a positive, healthy and happy work environment and team culture.
-
Actively engage in professional development and training.
-
Work collaboratively with colleagues across River Action, external lawyers and stakeholders to deliver our mission.
-
Undertake any other duties as reasonably required.
As a small and agile team, we value flexibility. While these are the core responsibilities, staff may be asked to take on additional tasks as needed. If any task becomes a regular duty, the job description will be updated in consultation with the staff member.
Location
You will work from home with some travel required to London and across the UK.
The full team meets in person at least four times per year. These are multi-day meetings held in different locations in the UK. Additional UK travel will also be required. The fast-paced nature of our work and small size of our organisation means we are in very regular contact, ensuring a strong connection across the team.
Diversity and inclusion
We are committed to building a diverse, inclusive and equitable workplace. We welcome and encourage applicants from all backgrounds. We particularly welcome applications from candidates who are underrepresented in the environment sector.
Don’t meet every single requirement? We know that long lists can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you like the look of this role but your past experience does not align perfectly with everything in the job description, we’d still love to hear from you. You may be just the right person for this role.
How to apply
To apply, please submit to jobs at riveractionuk dot com with the subject ‘Legal Coordinator’:
-
your CV (2 pages), and
-
a cover letter (2 pages) explaining why you want to work for River Action and how your experience and skills meet the requirements of the role.
Only applications including both documents will be accepted. Please provide your documents in pdf format.
Application process
Applications will be reviewed on a rolling basis until 23:59 on Monday 29 September 2025.
Should your application be selected during sift, the next stage will involve an initial 15-minute interview. You may then be invited to attend a second interview with a panel.
Initial interviews will be held on 1 and 2 October 2025 and panel interviews will be held in w/c 6 October 2025, all via video conference. For panel interviews, some questions will be provided in advance for equity and to give you the opportunity to demonstrate your knowledge, skills and experience most effectively.
Please indicate in your covering letter or in a covering email your availability for interviews.
If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.
The client requests no contact from agencies or media sales.
Ageing Well Support Coordinator (Maternity Cover)
Working within Impact Initiatives’ Ageing Well service
Job reference: AWSC/Aug25
Part-time: 18 hours per week
Starting salary: Band 3, Scale Point 13 - £26,994 FTE, pro rata
Temporary contract – maternity cover
Incentives: Generous holiday allowance and stakeholder pension
Are you passionate about supporting older people to live healthy, connected, and fulfilling lives?
We’re looking for an organised, people-focused Support Coordinator to join our Ageing Well Information, Help and Advice Team (IHAT) in Brighton & Hove.
In this varied role, you’ll respond to enquiries from older people, carers, and professionals, provide clear and accurate information, and promote activities, services, and health initiatives that help people age well. You’ll also build partnerships with community organisations, coordinate promotional activities and events, and help deliver the annual Ageing Well Festival.
You’ll be working in a supportive and collaborative team, contributing to service improvements and ensuring our information is always up-to-date, relevant, and accessible.
We actively welcome applicants from all backgrounds and identities, particularly people from minoritised communities and those with lived experience relevant to this role.
We’re keen to hear from people with:
- Strong communication skills and a friendly, professional manner
- Experience of managing a varied workload and working as part of a team
- An understanding of ageing and the issues it can bring
- Experience of promoting services or organising events
- The ability to maintain accurate administrative and monitoring systems
An understanding of dementia or knowledge of services and activities for older people in Brighton & Hove is welcome but not essential.
We’re a flexible, supportive employer. We’re happy to discuss any access needs, working pattern requests, or adjustments that would help you thrive in this role.
Why join us?
Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages across Sussex. Our Ageing Well service offers activities, information, and advice that help older people stay active, connected, and healthy.
You’ll be joining a values-led team with regular supervision, supportive management, and opportunities for development.
This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.
Closing date: 5.00pm, Thursday 2nd October 2025
Interviews: To be confirmed
For further details and to apply please visit our jobs page on our website
Think about how your experience, skills and abilities help you to meet each criteria specified in the person specification. Address each of the criteria in turn. It is important to provide evidence of what you say with examples. Specify your own experience and not the general work of your office or project. As well as your previous work experience, tell us about other relevant experience such as community, voluntary, leisure and other interests. Please include any other skills and abilities that could help you do the job. We place a great deal of emphasis on equal opportunity. It is therefore vital throughout your answers that you incorporate relevant equal opportunity issues
WHO WE ARE
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws.
- Halting the expansion of Scotland’s salmon farming industry.
- Achieving a ban on foie gras imports.
- Securing species-specific slaughter legislation for fish.
- Inspiring the public to eat plants, not animals.
ABOUT THE ROLE
We are seeking a highly organised, detail-oriented Operations Officer to play a central role in ensuring the smooth running of Animal Equality UK’s internal operations and supporter services.
This is a varied role covering administration, finance, data management, supporter care, and event coordination. You will be the first point of contact for many of our supporters and stakeholders, providing excellent service while supporting team members across all departments.
The ideal candidate will be proactive, solutions-focused, and comfortable balancing multiple projects in a fast-paced environment. You will have a ‘can-do’ attitude and a calm and professional demeanour, thrive on problem-solving, and take pride in ensuring that systems and processes run efficiently behind the scenes.
JOB DESCRIPTION
- Culture and internal support: Act as a culture ambassador, upholding Animal Equality’s values of professionalism, resilience, accountability, and compassion. Strengthen communication between teams and ensure effective use of project management tools. Identify and lead process improvements with guidance from the Operations Manager.
- Supporter and donor care: Serve as the first point of contact for supporter queries via phone, email, post, and social media. Provide excellent donor support, including thanking donors, resolving payment issues, and sending mailings. Maintain supporter and volunteer records accurately in CRM systems and ensure compliance with GDPR.
- Finance and reporting: Process expenses, supplier payments, and support budget forecasting. Assist with Gift Aid claims, monthly data uploads, and finance reports. Prepare scheduled reports and presentations to track progress against objectives.
- Team processes: Support recruitment processes, including application handling, interview coordination, and onboarding/offboarding schedules. Ensure smooth induction for new staff and manage equipment, training resources, and access.
- Events and operations: Assist with the organisation of internal training, team meet-ups, and supporter events. Support health and safety measures for team members and volunteers at peaceful protests, undertaking risk assessments and first aid training. Manage stock and campaign materials, fulfil supporter requests, and oversee mailing logistics.
- Data and systems: Conduct database cleansing and maintain accurate supporter, volunteer, and executive records.
- Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
- Support with other ad hoc duties, as requested by your line manager.
ABOUT YOU
You are a reliable, proactive, and solutions-focused team player who takes pride in creating order and efficiency. Embracing Animal Equality’s culture principles and reinforcing them proudly, you balance meticulous attention to detail with a flexible, positive, level-headed approach and are motivated by helping the organisation succeed for farmed animals.
You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.
You must have a minimum of one year’s experience in operations, administration, project management, or a related role. With exceptional communicational and time-management skills, you are comfortable balancing competing priorities and will bring a friendly, professional attitude at all times. Adaptable and solutions-focused, you are confident when learning new technologies.
You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
- Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
- Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
APPLY NOW
For more information and to apply, please visit our vacancies page.
Closing date: 5.00pm on Friday 19th September 2025.
Animal Equality’s vision is a world in which all animals are respected and protected.


Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To do this, we’re looking for someone with a proven track record of securing partnerships or clients. This could be cause-related marketing, sponsorship or previous B2B sales.
Taking a sector-led approach, focusing initially on pharmaceutical and eye-themed industries, you’ll be in charge of developing and delivering high value and high impact partnerships. With a starting pipeline of warm prospects identified through our organisation’s existing contacts, you’ll be in charge of developing and delivering partnerships.
Perfect for someone stepping up from a Senior Partnerships Manager or equivalent role, you’ll act as the ‘Head’ and ‘Shoulders’ of our corporate team. You’ll be supported with strategic thinking by our Director of Income & Transformation and supported in the doing through our work with agency Fireside Fundraising.
This is a unique opportunity to make a meaningful impact—helping us beat a growing health problem across the UK.
Please note: this role will require occasional travel across the UK
Responsibilities:
● Hit our evidence-based income targets by working on a strong, qualified pipeline of corporate prospects.
● Create tailored plans, proposals, and presentations to inspire partners.
● Lead negotiations and contracts to secure mutually beneficial partnerships.
● Provide a solid, satisfying partnership experience that means companies keep coming back year after year.
● Identify new opportunities for growth with our existing partners - whether through referrals to their network or within the company itself.
● Adapt our existing corporate partnerships strategy as needed, ensuring we have accurate forecasts.
● Stay on top of trends across business and charity sectors.
Experience:
● Background in a sales or fundraising environment and proven experience securing partnerships worth at least £50,000.
● Strong track record in building and maintaining both internal and external relationships that support organisational objectives.
● Successful track record of achieving financial targets.
Specific knowledge and skills
● Proven ability to build compelling, tailored partnership proposals and deliver persuasive presentations to senior and board-level decision-makers.
● Confidence in representing the organisation externally, influencing stakeholders, and communicating complex ideas with clarity and impact.
● Experienced in working collaboratively with internal and external teams to secure high value partnerships sharing insights and best practices across functions.
● Proven ability to actively listen to what an organisation needs, including reading between the lines, and flex what’s provided to them accordingly.
We provide a great working culture and offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:
• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability in the covering letter/application email
• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.
The client requests no contact from agencies or media sales.
Employment Consultant
We are seeking a motivated Employment Consultant to support people leaving prison into meaningful work by building strong relationships with candidates, employers and partner organisations.
Position: Employment Consultant
Location: Birmingham (office-based in Digbeth at least 3 days a week, with weekly prison visits)
Salary: £30,000 – £34,000 per annum
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing date: 5pm, 22 September 2025
About the Role
This role sits at the heart of an innovative peer-led employment programme that helps people rebuild their lives after prison. You will work closely with candidates both before and after release, supporting their transition into the community and into paid work. Key responsibilities include:
- Identifying candidates approaching release who are seeking employment
- Building strong relationships with candidates to understand and help address barriers to work, such as ID, banking and family contacts
- Supporting individuals through release and into the community with regular check-ins
- Building and maintaining relationships with prison staff and other stakeholders
- Organising monthly job surgeries both in prison and in the community
- Connecting with local and national employers, advocating for candidates and promoting their skills
- Collaborating with probation services, local authorities and third sector organisations
- Logging candidate progress using a CRM system
About You
We are looking for someone who is empathetic, resilient and proactive. You will bring excellent communication skills, a genuine commitment to inclusion, and the ability to build strong relationships across different sectors. Essential qualities include:
- Confident and comfortable working in prison environments (security clearance required)
- Empathetic, non-judgemental and an excellent listener
- Awareness of the barriers faced by people with convictions, with a commitment to helping overcome them
- Strong interpersonal skills – able to connect with everyone from candidates to CEOs
- Organised, IT-savvy and confident with record-keeping
- Strong written skills, able to prepare CVs and disclosure statements
Experience in recruitment, case management or related work would be an advantage but is not essential. A driving licence and access to a car is required for prison visits (expenses covered).
About the Programme
This is the UK’s first peer-led employment initiative designed to support prison leavers into sustainable work. The programme empowers people with lived experience of the criminal justice system to support others, creating opportunities that reduce reoffending and change lives for good. You’ll be joining a supportive, passionate and diverse team committed to making a real difference.
In Return
- Salary £30,000 – £34,000 per annum
- Flexible working with 1 day remote per week
- Ongoing training and professional development
- The opportunity to make a real impact every day
Application Process
Please submit a CV and 1-page cover letter setting out:
- What skills, experiences and interests you have that fit this role
- Why you want to work with people leaving prison
If you are shortlisted, you will be invited for a formal interview (online or in person) and a short task to show how you think. Finally, you will be asked to pop by the Birmingham office for coffee with the team.
Other roles you may have experience of could include: Caseworker, Resettlement Officer, Employment Adviser, Recruitment Consultant, Probation Case Manager, Support Worker. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.