Advocate jobs in london, greater london
Would you like to play a key role in helping supporters make a lasting difference for seriously ill children at Great Ormond Street Hospital?
We’re hiring for a passionate and supporter focused individual to join our legacy marketing team. As the first point of contact for some of our most valued supporters, you’ll help refer them to have their Will written for free, answer questions or arrange a special tour of the hospital. You’ll also take on a key role to ensure the smooth running of our legacy marketing campaigns and events.
This is the ideal opportunity for a customer service focused individual with excellent attention to detail, to join a dynamic team.
This role is known internally as Legacy Marketing Executive.
Salary
The salary for this position is £33,234 and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Act as the first point of contact (telephone and email) for supporter calls and enquiries for the Legacy Marketing team.
- Collaborate with the Supporter Relations team to manage queries.
- Process third party invoices for approval, tracking against expenditure log.
- Provide exceptional customer service and supporter guidance.
- Provide administration and event management support for legacy events.
For full details of the role, please read through the role profile.
Skills, Knowledge and Expertise
- Previous customer service experience.
- Experience processing invoices and keeping track of expenditure.
- Understanding of data processes and CRMS/databases e.g. Salesforce.
- Ability to import and export data from Excel.
- Exceptional attention to detail.
- Ability to prioritise tasks.
- Ability to manage sensitive data and conversations with supporters.
About the Team
Sitting in the wider Fundraising Directorate, this role sits within our small but mighty Legacy Marketing team, which is part of our wider Legacy and Donor Development team (who look after our cash and raffle programmes). Legacy Marketing is the top fundraising priority at GOSH Charity meaning we have huge ambitions and healthy investment in our fundraising area.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Job Purpose
To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.
The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
-
Act as the first point of contact for all referrals across the hospital they are attached to.
-
Meet with patients in the community and/or hospital and carrying out assessments and risk assessments
-
Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
-
Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available.
-
Collecting feedback from service users and uploading to case management system.
-
Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
-
Deputise for the Manger at discharge planning and other meetings as directed.
-
Support the hospital to improve the patient’s experience of the discharge process
-
Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
-
Work collaboratively with other agencies providing support services.
-
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
-
Plan and develop person centred interventions to provide short term support for people after hospital discharge.
-
Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages.
-
Provide occasional weekend cover for the A/L of other Project Officers
-
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
-
Supervise, support and develop DSWs and volunteers in your service.
-
Liaise with the handyperson service about referrals and jobs for service users.
-
Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
Administration
-
Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
-
Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
-
Ensure wards have good supply of service leaflets and referral forms.
-
Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
-
Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
-
Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
-
Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL
-
Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
-
Be familiar with and to implement AUKEL policies and procedures.
-
Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
-
Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
-
Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
-
Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
-
Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
-
Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate.
-
Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
-
Liaise with contractors to arrange deliveries and works to service user’s homes.
General
-
Meet regularly with your line manager for support, supervision and appraisal.
-
Attend team and staff meetings, (and other meetings) as required.
-
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
-
Undertake any training required to fulfil the post.
-
Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
-
Arranging access visits to service user’s homes
-
Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
-
The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
-
Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
-
Minimum of 2 years’ experience of working within a health or care setting.
-
Experience of using IT systems to record work done.
-
Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
-
Experience of working within a hospital setting
-
Experience of managing and developing staff.
-
Experience of working with older people
Knowledge & Understanding
Essential
-
Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
-
Understanding of the needs of patients who may lack family or other support.
-
Understanding of the needs of lone workers whilst working in the community.
-
Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
-
Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
-
Knowledge of CQC fundamental standards
-
Understanding of NHS hospital discharge procedures
-
Experience of conducting assessments and risk assessments.
Skills/Attributes
Essential
-
Excellent interpersonal skills
-
Excellent verbal and written communication
-
Intermediate IT skills
-
Excellent planning and organisational skills
-
Ability to work calmly under pressure.
Additional Requirements
-
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
-
The role is required travel across East London
-
Flexibility in working hours to meet organisational needs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
We are looking for a proactive and visible finance professional who is able to engage and build relationships across the organisation as a pivotal member within a values-led high performing organisation. You will be a qualified accountant with proven track record of financial management awareness and a solid understanding of charity audits and statutory accounts preparation. You will have the ability to work with staff across the organisation in supporting good financial governance and oversight of financial operational matters. You will have the ability to analyse financial information and present this in a suitable format for the audience. You will have good ability to meet deadlines, be IT literate with an emphasis on financial systems, spreadsheets, Quickbooks and Excel. You will be highly organised with excellent attention to detail and be able to work with minimum supervision.
About the role
The role will involve the management of the day-to-day financial activities, VAT, gift aid, payroll and the monthly, quarterly and annual reconciliations and statutory accounts preparation. The job holder will work closely with the Chief Operating Officer, Finance Officer and volunteers within the team. There will be a requirement to work closely with the income generating staff, budget holders, auditors, banks and credit card providers on a regular basis. The Finance Manager will be responsible for managing the Finance Officer and Finance volunteer.
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK, we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is Friday 7 November 2025, 5pm.
The information on the diversity monitoring form will be treated as confidential and used for statistical purposes only.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.
Key Tasks
-
Act as the first point of contact for all referrals over the weekend across both hospitals.
-
Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
-
Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
-
Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
-
Collect feedback from service users and upload to case management system.
-
Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
-
Deputise for the manger at discharge planning and other meetings as required.
-
Support hospitals to improve the patient’s experience of the discharge process.
-
Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
-
Work collaboratively with other agencies providing support services.
-
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
-
Plan and develop person centred interventions to provide short term support for people after hospital discharge.
-
Deliver the front-line support services over the weekend
-
Provide occasional cover for the A/L of other Project Officers
-
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
-
Supervise, support and develop DSWs and volunteers in your service.
-
Liaise with the handyperson service about referrals and jobs for service users.
-
Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
-
Arranging access visits to service user’s homes.
Administration
-
Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
-
Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
-
Ensure wards have good supply of service leaflets and referral forms.
-
Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
-
Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
-
Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
-
Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
-
Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
-
Be familiar with and to implement AUKEL policies and procedures.
-
Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
-
Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
-
Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
-
Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
-
Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
-
Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
-
Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
-
Liaise with contractors to arrange deliveries and works to service user’s homes.
General
-
Meet regularly with your line manager for support, supervision and appraisal.
-
Attend team and staff meetings, (and other meetings) as required.
-
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
-
Undertake any training required to fulfil the post.
-
Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
-
Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
-
The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
-
Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
-
Minimum of 2 years’ experience of working within a health or care setting.
-
Experience of using IT systems to record work done.
-
Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
-
Experience of working within a hospital setting
-
Experience of managing and developing staff.
-
Experience of working with older people
-
Experience of conducting assessments and risk assessments.
Knowledge & Understanding
Essential
-
Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
-
Understanding of the needs of patients who may lack family or other support.
-
Understanding of the needs of lone workers whilst working in the community.
-
Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
-
Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
-
Knowledge of CQC fundamental standards
-
Understanding of NHS hospital discharge procedures
Skills/Attributes
Essential
-
Excellent interpersonal skills
-
Excellent verbal and written communication
-
Intermediate IT skills
-
Excellent planning and organisational skills
-
Ability to work calmly under pressure.
Additional Requirements
-
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
-
The role is required travel across East London
-
Flexibility in working hours to meet organisational needs.
Additional Information
-
This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
-
In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Joining our dedicated team of nurses, you will support our helpline and Ask Our Nurses (AON).
The nursing team includes an associate director, senior clinical nurse specialists, clinical nurse specialists, sessional nurses and trained helpline staff.
You will act as a resource for clients, healthcare professionals and the wider public about breast health and breast cancer. This includes providing information and support to clients though our national helpline, by email and social media.
The helpline service is run throughout the week, and on Saturday mornings (the latter is optional, other than training days) and the helpline hours are 8:45am to 4.00pm. Team training usually occurs twice a year on Saturdays. You’ll be supported by a senior clinical nurse specialist and have regular clinical supervision. We are looking for candidates who can work at least one day (6.25 hours) per week
About you
Do you have excellent communication skills and experience in breast care nursing? If so, we’re really interested in hearing from you. This position could suit someone working part time in the NHS or private sector or for individuals who would like to use their information and support skills through our helpline and AON written enquiry services.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is home based. There are 2 training days per year on Saturday that take place in our London office
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Wednesday 12 November 9am
Interview date 25 and 27 November
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Employment and Progression Coordinator
Salary: £30,000 per annum, pro-rata (£24,000 per annum for 28 hours per week)
Hours: 28 hours a week, spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support projects)
Contract: Fixed Term until August 2028
Place of work: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, London SW6 7BF
About Action on Disability
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.
AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.
We deliver four key services: Youth, Employment, Welfare Benefits, and Independent Living.
AoD’s Employment Service
The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We are at the forefront of setting up and delivering supported internships for Disabled young people. We provide an holistic service from management and employer engagement to hands-on, supervised support work across all sites.
Our Employment Service welcomes external referrals and offers support for Disabled people via our in-work support service.
We are looking to recruit several support workers to expand our pool.
Purpose of the Role
The Employment and Progression Coordinator supports Disabled young people and adults to move into and thrive in paid employment. Working within AoD’s Employment and Supported Internship programmes, the postholder will provide person-centred guidance, job coaching, and practical in-work support.
The role includes supporting current and past interns, working alongside employers to create inclusive opportunities, and promoting the benefits of employing Disabled people.
Main Responsibilities
Supporting current and past Disabled Interns
- Provide 1:1 and group support to enable people to explore their skills, interests and aspirations, and move into meaningful paid work.
- Support participants to understand their rights at work and access reasonable adjustments.
Employer Engagement and Development
- Build and maintain positive relationships with a range of employers to create and sustain inclusive job and internship opportunities.
- Encourage employers to adapt roles where needed and to provide a supportive working environment.
Programme Delivery and Administration
- Support the delivery of the Employment and Supported Internship programmes, including one-to-one sessions, group activities, and outreach events.
- Support the planning and recording of participant journeys, including achievements, placements and outcomes, using Salesforce and other tools.
- Work in line with AoD’s aims, values and the Social Model of Disability.
Additional Information
- Some evening or weekend work may occasionally be required.
- An enhanced DBS check will be required.
- Travel across Greater London will be required; travel expenses reimbursed according to policy.
- All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability.
In return we offer
- 25 days annual leave (pro rata), rising to 30 days after 5 years’ service
- Life Assurance (1x salary if enrolled in the auto-enrolment pension)
- Company sick pay (2 weeks after 6 months’ service; 1 month after 12 months)
- 2 weeks Disability Leave pay
- Employee Assistance Programme
Closing Date: 19th November 2025
Interview Dates: Week commencing 24th November 2025
We welcome applications from Disabled people and will provide reasonable adjustments at all stages of recruitment and employment.
We are actively encouraging Disabled people to apply.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Action on Disability prides itself on being an accessible and equal opportunity employer.
No agencies please.
Personal Independence Coordinator Team Leader Salary £31,489 Full Time 35 hours per week
Do you want a job that makes a positive difference in people’s lives?
Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator Team Leader.
PICs work alongside health and care professionals, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks.
If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Full training will be provided; the important qualities we are looking for are:
Excellent communication and listening skills
A positive attitude and the ability to problem solve
A cheerful, friendly and outgoing personality
The ability to work flexibly, alone and as part of a team
Closing date for applications: 9am Wednesday 12th November
Interview Dates: Tuesday 18th November 2025
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
Senior Research and Development Manager - Research and Evidence
Contract: Fixed term for 24 months (with potential to extend/make perm subject to funding)
Hours: Full Time 35 hours / 1.0 FTE (open to part-time 0.8 FTE)
Salary: £51,349 per annum or £55,512 per annum if based in London
Location: London Fields / Belfast, Northern Ireland / Newton Abbot, Devon / Sheffield / Homebased within the UK (with travel to the office when required)
NCB promotes a hybrid, flexible way of working and ask that office-based staff attend the office for a minimum of 2 days per week.
About the Role
The Senior Research and Development Manager will play an important role in managing NCB’s research and evidence work, supporting our impact and growth and working across teams in a matrix environment. The post holder will be joining the research team at an exciting time, with significant growth in recent years, particularly in the area of evidence synthesis methodologies.
This role requires a strong background in managing and delivering evidence synthesis research projects, including systematic reviews, meta-analysis, qualitative synthesis, and mixed-methods approaches. It involves overseeing key research contracts, providing hands-on project management, ensuring methodological rigour, and delivering high-quality outputs.
The research team at NCB works on several influential projects using a range of research methods and spanning areas including youth justice, social care, early childhood development and education.
About Us
For more than 60 years the National Children’s Bureau (NCB) has been making a big difference to lives of children and young people across the country, particularly the most disadvantaged. We are proud of having been instrumental in delivering major government reforms such as the changes to special educational need provision in schools, the extension of high quality early years provision and support to allow children to remain in foster care beyond their 18th birthday.
Today NCB works across a range of important issues affecting the lives of millions of children. Our priority areas are currently focused on early years, special education needs and disability, health and social care and education and learning. We are a dynamic and multifaceted organisation at an exciting stage in our development – a review of our purpose around a virtuous cycle of evidence gathering, research, influencing and practice improvement.
The Benefits
- 30 Days Annual Leave
- Generous Pension Scheme
- Cycle to work scheme
- Flexible Working
- Winter Holiday Closure & Break
- Employee Assistance Programme
Timetable for Appointment:
Applications close at 08:00am on Friday 28th November 2025.
Assessments and interviews will take place on Tuesday 9th December (pm) or Wednesday 10th December (am/pm) 2025.
Interviews will be conducted online via Microsoft Teams.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.
No agencies please.
The British Cardiovascular Society (BCS) is seeking a motivated and dynamic Communications Manager to lead initiatives that support the development of the Society’s leadership voice, profile and influencing function across the UK.
Working with the Chief Executive, President, Vice-Presidents and the wider Board, the Communications Manager will promote BCS work to members, relevant decision-makers within the NHS and strategic partners.
The Communications Manager will be responsible for the development and delivery of the Society’s communications strategy (in support of BCS strategic objectives) and tailored communications that underpin the strategic plan
Shortlisted candidates will be notified by 20 November 2025 and will be invited to meet the senior leadership team on the afternoon of 25 November (by Teams) ahead of interview on 26 November 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.
About the role
As a Counselling Project Administrator, you will be responsible for the smooth and efficient project administration of Woman’s Trust Counselling services.
This role is part-time, working 28 hours per week to cover a period of maternity leave with a start date of December 2025.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
- Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
- Cycle to work scheme
- Employee Assistance Program (EAP)
- Mandatory job-related training
- Individual staff professional development budget
- A caring, committed and highly collaborative environment
- Several social events/lunches per year
- Friendly, all women team
To find out more and apply with your CV, please visit our website via the apply button.
The position is open on a rolling basis. Interviews will be given as applications come in.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Peer Support Workers
Reference: 312
Responsible to: Peer Support Team Lead
Working hours: Full-Time, 37.5 hours per week
Contract: One Year Fixed Term (Subject to Contract Extension)
Rate of pay: £25,233 to £26,000 per annum
Based: Closest Herts Mind Network Wellbeing Centre to home, but role involves travelling across Herts county
We are pleased to be able to offer an opportunity for two Peer Support Workers to join our thriving team.
About the Peer Support Services
Our Peer Support Service started 13 years ago, with 2 Wellbeing Centres offering this new service. Since then, we have seen our service grow and we now offer Peer Support across the whole of Hertfordshire
Working in co-production with clients, staff, volunteers and stakeholders, we were able to create our own Peer Support Charter Values (this can be found on our website). These values form the ethos we work towards within our peer support team. These values also complement HMN’s values of Hope, Courage, Togetherness and Responsive, which form the basis of all the work we do as an organisation.
About the Role
Working with the team to offer 1-1 peer support to anyone accessing HMN. The Peer Support service provide tailored support for individuals to support their needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. Having a lived experience of mental health issues or supporting someone who has is a key element to what makes this service so unique.
The Peer Support approach includes empathy, warmth, acceptance, authenticity and compassion. Peer Support is based on the recognition that there is no better person to support the path towards recovery, than someone who has walked a similar path as that person.
To meet client needs, and work to this personalised approach, we do support people out in the community, within their home, as well as in one of our Wellbeing Centres. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
The successful candidate will need a personal understanding of mental ill health, either from your own lived experience or by caring for someone with a mental health condition and have awareness of issues in mental health service provision.
Peer Support Workers will also provide support within our Peer Support Groups, Peer Support Learning Sets and Peer Support Academy when needed.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is Friday 21st November 2025
Shortlisted Applicants will be notified of an interview date.
Please note: Due to high numbers of expected applicants, we may close this advert early.
N.B. Please quote reference number 312 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
The Finance and Officer Administrator role is an integral part of Buttle UK, working across teams – grants development, fundraising and marketing along with the finance and operations team to support the delivery of our work. We are looking for someone with good experience of working in a growing organisation who is able to build good working relationships with colleagues and manage multiple priorities.
Knowledge of basic financial principles and previous experience of working within finance and administrative roles will be helpful. As well as good communication skills both verbal and written, the candidate will be flexible in the way they work and take the initiative when needed. They will also demonstrate a willingness to learn and interest in the UK voluntary sector.
This role will be a key part of the finance and operations team and contribute to the team’s objectives.
The client requests no contact from agencies or media sales.
About the Role
This is an exciting opportunity to join the legal charity ATLEU (Anti Trafficking and Labour Exploitation Unit), in a vital operational leadership role. This is a role for someone with extensive operational management experience, ideally within the charity, non-profit sector and in human rights work. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change.
The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.
This role is line managed by and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator and the Billing Coordinator. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover.
We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role where no two days are the same.
About ATLEU
Our vision is a just world where no one is enslaved or exploited.
Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.
Our strategic priorities are:
- To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
- To tackle systemic injustice through strategic litigation and pursuing policy change
- To build survivor leadership and influence within ATLEU and across the sector
- To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
- To invest in and support our people to ensure we are effective and sustainable
Our values are integral to who we are, what we do and how we do it.
- There is always another way
We are persistent, resourceful and creative in our approach. We do the hard work to make justice accessible. We don’t give up in the fight for fairness and freedom.
- We make the time. We listen. We hear
We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen. We give advice, not tell you what to do. If you fight, we fight. Our clients’ needs come first.
- Knowledge is for sharing.
We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share. We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law.
Employment Information
Job Title:Head of Operations
Job Term:Permanent
Hours:Full time / part-time (minimum of 28 hours up to 35 hours per week). Flexible working options available
Salary:£47,000 to £52,000 p.a. pro rata (depending on experience)
Pension:7% employer pension contribution
Leave:33 days pro rata (including public holidays) pro rata with an additional 1 day per year up to a maximum of 38 days (including public holidays) pro rata
Reports to: CEO
Line Management: Up to 5 staff members
Probation:6 month probation period
Location:Central London, near London Bridge and with occasional travel to Sheffield
Objectives of the post
To lead and ensure the smooth operational running of ATLEU, with particular focus on finance, people, information technology and governance and compliance.
To manage ATLEU’s team of operations staff including human resources, operations and projects, finance and external bookkeepers.
To work closely with the Chief Executive to develop systems for implementing and monitoring ATLEU’s strategic plan.
Main Responsibilities
1. Leadership and Strategy
- Participate in strategic and business planning processes and play a leading role, working with the CEO and trustees to develop the strategic plan, ensuring all team members understand it and their role in it.
- Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation.
- Develop and lead monitoring and evaluation processes for all activities associated with our strategy, including setting and reviewing annual business plan priorities and targets, communicating progress and highlighting potential areas for development and increased focus. Be a champion for embedding learning into the culture of the organisation and collaborate with consultants and staff to ensure there are effective monitoring learning and evaluation frameworks in place across ATLEU’s projects and services.
- Lead and manage ATLEU’s operations staff, including ATLEU’s Operations and Projects Coordinator, People and Inclusion Manager and Billing Coordinator.
- Lead the development and maintenance of organisational policies, procedures, and systems to enhance efficiency and effectiveness.
- To work closely with the Director of Saltworks to support the operational running of ATLEU’s trading subsidiary Saltworks, through developing the financial and operational infrastructure and management of the organisation.
2. Finance
- Lead ATLEU’s financial planning, management and reporting processes.
- Direct, manage and document ATLEU’s financial policies, systems and controls, ensuring that financial systems are effective and up to date.
- Scrutinise monthly financial data and produce financial reports for the CEO and trustees, including quarterly cashflows
- Prepare ATLEU’s annual operating budgets and financial reports for funders and oversee project budgets.
- Ensure the year-end financial accounts and audit process is completed satisfactorily and delivered on time, ensuring all financial data and other data needed is provided.
- Ensure that accurate records and accounts of monies claimed are held on all cases and liaise with the Head of Legal Practice to ensure compliance with the Solicitors Accounts Rules.
- Oversee ATLEU’s bookkeeping and legal aid billing and reporting and ensure all monies, including grant monies and training invoices are claimed and paid promptly.
- Maintain oversight of bookkeepers and auditors, taking responsibility for managing relationships with them
- Manage ATLEU’s banking arrangements, ensuring that they are effective, secure and fit for purpose.
3. Office and Operations
- Work with the Senior Management and Operations teams to ensure that all colleagues have the operational support needed to do their jobs effectively;
- Liaise with building management for both offices, manage any rent negotiations and any future office moves
- Lead on the annual insurance renewal process, provide the required data and lead discussions with brokers to ensure good value for money on all policies;
- Support the Operations and Projects Coordinator to ensure that both ATLEU offices provide a safe and welcoming environment for ATLEU staff, clients and other visitors and that they comply with all appropriate legislation and regulations;
- Work with the Operations & Project Coordinator to maintain the Office Manual and associated policies and ensure that they are up to date and reviewed as appropriate and monitor compliance with those policies.
- Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow and archive management and ensure that processes are in place to restore functionality as required.
- To ensure the most effective use of resources and identify areas for cost reduction or cost avoidance along with process and functional improvement, including developing ATLEU’s IT infrastructure to reduce reliance on paper files.
4. Human Resources
- The Head of Operations plays a pivotal role in mentoring and supporting the People and Inclusion Manager across all HR-related matters, including staff wellbeing and EDI activities.
- In the absence of the People & Inclusion Manager or when facing conflicting deadlines, the Head of Operations is expected to actively participate in all HR tasks.
- Support the People & Inclusion Manager with day-to-day HR tasks, processes and systems, responding to queries and problem solving when needed;
- Provide guidance to the Senior Management Team with regular updates on HR related issues as needed;
- Support the People and Inclusion Manager to review, develop and roll out HR policies and provide training to staff where required, ensuring they are legislatively sound, fit with our values and align with our strategic goals.
- Oversee the coordination of the organisation’s volunteer programme, and explore ways to maximise the value both ATLEU and volunteers gain from the programme.
- Model positive, fair and open people leadership and support other managers in their supervisory capacity.
5. Governance and Compliance
- Work with the Chief Executive to continue to strengthen the governance of the charity, ensuring that all aspects of governance adhere to best practices and meet regulatory requirements.
- Ensure that ATLEU complies with the requirements of all relevant regulatory bodies including the Charity Commission and Companies House and ensuring ATLEU is compliant with all compliance relevant to a not for profit legal firm e.g the Legal Aid Agency, Solicitor’s Regulation Authority, Specialist Quality Mark, Immigration Advice Authority and CILEX.
- Manage the Board, AGM and committee meeting calendar, ensuring well-structured agendas and facilitating effective decision-making processes with clear records of these meetings and management of actions arising.
- Develop and implement governance policies and procedures that align with regulatory requirements and organisational needs.
- Ensure the SMT, Board and other parts of the governance receives comprehensive, timely, and accurate information to support informed decision-making.
- Stay abreast of relevant legislation and governance best practices, implementing changes as necessary.
- Develop and maintain effective systems and frameworks for compliance, risk management, and operational efficiency.
6. Information Technology / Data Protection and Cyber Security
- Support the Operations and Projects Coordinator in ensuring IT systems function appropriately and securely and new systems are developed to improve efficiencies for caseworkers and for audit and research.
- Work with the Head of Legal Practice and Operations and Projects Coordinator on the continued development of and improvements to our legal aid case management system.
- Ensure ATLEU has robust IT and cyber security policies and procedures in place, and oversee their implementation across the organisation.
- Develop and maintain the organisation’s IT and business continuity plan and update it annually.
- Oversee ATLEU’s day-to-day relationships with external IT support, ensuring IT systems function effectively and providing or facilitating staff support;
- Collaborate with external IT support on projects to enhance and modernise ATLEU’s systems, ensuring they remain up-to-date and secure;
- Take overall responsibility for the data protection obligations of the organisation. Oversee the implementation of up-to-date and compliant data protection policies including data retention and destruction, home and remote working, emails and the internet, and ensure that sensitive and financial information is securely stored and confidentiality and privacy is maintained.
- Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber Security.
7. Other
- Lead by example demonstrating ATLEU’s values, taking a business partner, proactive approach to working across the organisation.
- To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
- To travel to ATLEU’s Sheffield offices as required.
- From time to time to attend other meetings, including out of hours, when necessary.
- To undertake additional duties as may become necessary.
Please refer to the attachment below for further information and the full person specification.
How to Apply
To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. The deadline for applications is at 23:00 on Sunday 30 November 2025. Applications received after this time will not be considered.
Please ensure that the cover letter:
- sets out why you wish to work for ATLEU
- addresses the criteria contained in the Person Specification
- demonstrates your competency for the role
Please ensure that we have a contact telephone number or email address so that we are able to contact you easily and in confidence.
Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview.
Interviews will be held on Monday 15 and Tuesday 16 December.
Candidates may be asked back for a second-round interview.
Inclusion at ATLEU
We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.
We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.
To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. Please ensure that the cover letter:
1. sets out why you wish to work for ATLEU
2. addresses the criteria contained in the Person Specification
3. demonstrates your competency for the role
Please ensure that we have a contact telephone number or email address so that we are able to contact you.
Interviews will be held on Monday 15 and Tuesday 16 December. Candidates may be asked back for a second-round interview.
Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025.
If you do not hear from us by this time, it unfortunately means that you have not been shortlisted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You Make It Fundraising Manager (Part-time, 4 days a week)
Are you a dynamic fundraising/ sales professional with a passion for social impact? Ready to leverage your skills to empower young women and create lasting change? Join our small, dedicated team and work closely with our Founder CEO to build meaningful partnerships that truly make a difference.
This isn't just about growth; it's about growing our capacity to transform lives. You'll secure vital brand collaborations, generate income, and create invaluable mentorships and work experiences that directly benefit our programme participants.
If you have a proven track record in strategic partnership creation and maintenance, sales and business development, with a knack and thirst for hitting financial targets, ideally for social impact causes, we want to hear from you! Bring your exceptional relationship-building skills, creative mindset, and passion for justice to a role where your work truly matters in a world that can feel and is unfair to so many.
We offer a wonderful work-life balance (part-time, hybrid, flex time), accelerated growth opportunities, invested professional development, and a strong well-being focus (therapy/wellness allowance).
Ready to ignite your purpose? Then email your CV and cover letter to recruitment@you-make-it-org. While the deadline is 5pm on Wednesday 05th November, interviews will be rolling as and when we receive relevant applications - please note we're eager to welcome the new post holder by 01st of December if not sooner
Empowering women and progressive employers
The client requests no contact from agencies or media sales.
Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Service Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS


