Advocate jobs in london, greater london
Head of Electric Vehicles and Low Carbon Transport
Location: London (Hybrid 3 days in the office)
Department: Policy
Salary: Circa £55,000 depending on experience
Hours: 37.5
Contract Type: Permanent
About the job
We're looking for a dynamic and driven individual to lead our Low Carbon Transport Pillar at the Renewable Energy Association (REA). As Head of Electric Vehicles and Low Carbon Transport you'll play a central role in shaping UK transport policy, advocating for a net zero future built on renewable energy and clean technology. Reporting to the CEO, you'll engage with government, industry leaders, and stakeholders to influence policy, represent our members, and drive meaningful change. This is a rare opportunity to shape the future of sustainable mobility, driving strategy on electric vehicles, low carbon transport systems, and the enabling infrastructure that supports them.
About you:
Personal Characteristics
Enthusiastic with good eye for detail and organisational skills, determination and stamina; a flexible, team player with personal integrity and confidence, and the ability to build relationships with civil servants, politicians, regulators and wider stakeholders.
You will be comfortable becoming a spokesperson and leader for the sector, while being comfortable with policy development and regulations.
Qualifications and knowledge areas
Likely to be educated to postgraduate level in a relevant area, or with equivalent experience, with knowledge of renewable energy and clean technologies and specific knowledge in low carbon transport and infrastructure technologies.
Candidates are likely to have a number of years’ experience in the sector and already be seen as a respected voice or participant in the sector, or a related field.
What REA offer
- 25 days holiday plus days between Christmas and New Years treated as holiday
 - Westfield Health insurance EAP
 - Discounts and perks
 - Birthday voucher
 - Cycle to work scheme
 - Pension scheme
 - Climate perks sustainable travel days
 
How to apply
If you feel this role could be the right fit for you, please click the “apply now” button
*Please note we reserve the right to close this vacancy ahead of the advertised closing date if sufficient applications are received, therefore we encourage early applications.
About us
The REA is a not-for-profit trade association, established in 2001. While the world has changed dramatically since then, our mission remains the same: to champion our members and promote a future built on renewable energy and clean technology.
Our Vision: A future built on renewable energy and clean technology
Our Mission: To decarbonise the economy whilst helping our members build commercially and environmentally sustainable businesses
Our Approach: We do this by;
CHAMPIONING the role and benefits of renewable energy and clean technologies
INFLUENCING governments, industry and individuals
EMPOWERING renewable energy and clean technology businesses to achieve sustainable growth
REF-224 546
The Sales and Insights Manager leads on the management and development of the CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns.
Application deadline: 12PM, Monday 24th November 2025
Interviews will take place: The week commencing 1st December 2025
Second Round Interviews will take place: The week commencing 8th December 2025
The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:
- Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
 - Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in excess of £3 million in ticket sales each year.
 - Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
 - Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
 - Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
 - Generate additional income from growth of the Almeida Membership and the promotion of auxiliary sales.
 
Key Responsibilities:
CRM:
- Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.
 - Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.
 - Ensure the CRM provides an effective sales funnel and is an efficient sales process.
 - Work with the Box Office Manager to set up on-sales for new productions and events.
 - Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.
 - Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.
 - Work with the Marketing Manager to produce audience segmentation strategies.
 - Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.
 - Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.
 - Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.
 
Sales, Insights and Data:
- Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.
 - Monitor ticket inventory and introduce strategies for managing ticket holds.
 - Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.
 - Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.
 - Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.
 - Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.
 - Support other departments with data collection and analysis.
 
Other duties:
- Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.
 - Support the Marketing Manager with digital advertising.
 - Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café & Bar.
 
Person Specification
- Enthusiasm for theatre and the work of the Almeida.
 - Significant experience of CRM and ticketing systems, ideally Tessitura.
 - Digitally and technologically fluent, with understanding of relevant software and systems.
 - Knowledge of in-depth ticketing data-analysis and reporting techniques.
 - Highly numerate, with an interest in data and statistics.
 - Experience of driving forward key audience development objectives.
 - Strong attention to detail.
 - A creative thinker, problem solver and confident decision maker.
 - Excellent verbal and written communications skills.
 - Ability and confidence in managing relationships with both internal and external stakeholders.
 
Equality, Diversity and Inclusion
We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for change: Equality, Diversity and Inclusion Policy and monitored through our Action Plan.
Environmental Sustainability
We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create
minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan.
Remuneration and Hours:
Salary: £41,000 per annum
Holiday: 25 days per annum
Probationary period: 3 months
Notice period: 3 months
Pension: As part of auto-enrolment you may be eligible for NOW pension. The Almeida contributes 3% of basic salary to a stakeholder pension scheme (Scottish Widows), following 6 months’ service and successful probationary period.
Other Benefits: theatre ticket subsidy scheme, season ticket loan, theatre tickets, staff discount in the Almeida bar and other local amenities.
Location: This position is based at the Almeida’s administration offices at 108 Upper Street, London N1 1QN. There will also be the opportunity to work remotely.
For a job description and details of how to apply please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £29,500 p/a
Interviews: Rolling Interviews
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The Role
The Student Voice Co-ordinator will play a key part in creating a vibrant student rep community, implement the recommendations from our Democracy and Governance Review and work to support the delivery of our democratic structures.
The Person
The Student Voice Co-ordinator will ensure that all students representatives (Part-Time Officers and Academic Reps) are supported to champion the student voice.
About Us:
Goldsmiths Students’ Union is a charity representing over 10,000 students studying at Goldsmiths, University of London, on issues that matter to them.
We’re student-led, with hundreds of volunteers, dozens of part-time elected officers, and four Sabbatical Officers - students who have been elected by their peers to take a year out of their studies to lead us from the front.
Our Culture
At the heart of our culture lies a genuine dedication to nurturing the personal and professional growth of our staff. In this year's engagement survey 93% of our staff wholeheartedly agreed that they would recommend Goldsmiths Student Union as a fantastic place to work.
We’re committed to fostering an inclusive and supportive environment where each team member thrives. We firmly believe that your journey with us should not only be a productive one but also an enriching and fulfilling one.
Join our team, and let us help you shape a rewarding career while contributing to our collective success.
Our Benefits
24 days holiday and additional days which increases with length of service and additional days off for Easter and Christmas college closures
4-day work week during quiet periods
Generous parental leave
3% employer pension contribution
10% off at the SU Cafe
Flexible Working
__________________________________________________________________
Application Process
If everything above sounds good to you, we would love to receive your application. Please use our application form to apply as we do not accept CV's and Cover Letters.
_________________________________________________________________________
Students at Goldsmiths University come from a variety of backgrounds. We are therefore committed to ensuring our workforce is reflective of our members. We encourage applications from people with different circumstances and from all walks of life as well as those from traditionally underrepresented groups.
The Sumatran Orangutan Society (SOS) is dedicated to protecting orangutans, their forests, and their future. Together with our local partners in Sumatra, we’re protecting vital ecosystems and creating resilient landscapes where orangutans – and people – can thrive.
We’re looking for an experienced and creative fundraiser to lead our individual giving and supporter engagement programmes, grow our supporter base, and champion innovation in public engagement and income generation. You’ll be rallying resources which will ultimately help us grow our impact for wild orangutans and the people living alongside them.
The Role
As Head of Individual Giving & Supporter Engagement, you’ll lead the strategic development and delivery of SOS’s public fundraising portfolio – inspiring individuals around the world to take action and give generously for the future of Sumatra’s rainforests and wildlife.
You’ll be responsible for individual giving, digital acquisition and retention, legacies, appeals and campaigns, and supporter events. You’ll be given the freedom to innovate, identifying and developing new income streams and engagement products and approaches that help us reach and inspire new audiences.
We’re particularly interested in candidates with strong acquisition experience, who can help us grow and diversify our supporter base.
Reporting to the CEO, you’ll work closely with communications, partnerships, and programmes colleagues to build an engaged community of supporters and advocates for SOS.
Key Responsibilities
Leadership & Strategy
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Lead the development and delivery of SOS’s public fundraising strategy, ensuring alignment with the organisation’s mission and income targets.
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Set and manage income and expenditure budgets for all individual giving fundraising streams, ensuring healthy ROI and sustainability.
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Set clear targets and KPIs, with robust financial planning, forecasting, and monitoring.
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Foster innovation across public fundraising, developing and testing new products and propositions.
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Promote a culture of data and insight-driven decision-making, continuous improvement, and connecting our supporters to the impact they enable.
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Adhere to the Fundraising Regulator Code of Practise and Data Protection legislation and ensure the SOS Donor Promise and Fundraising Values are alive and visible in all fundraising activity.
 
Individual Giving & Donor Development
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Oversee acquisition, retention, and uplift strategies for individual donors, ensuring a seamless and inspiring supporter journey.
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Design and manage a calendar of appeals and campaigns, including the Big Give Christmas Challenge.
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Work closely with Communications & Marketing colleagues to deliver compelling creative content and integrated fundraising campaigns across digital channels.
 
Digital Fundraising
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Lead on digital acquisition strategy and performance, testing and optimising paid and organic campaigns to grow SOS’s online giving and supporter base.
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Manage and optimise digital giving platforms, donor journeys, and analytics to improve conversion, retention, and lifetime value.
 
Legacies & Events
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Develop and implement SOS’s legacy marketing strategy, raising awareness and nurturing pledgers and enquirers with care and authenticity.
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Manage fundraising events (such as our Buffoonery comedy night) and oversee community fundraising initiatives, optimising engagement and lifetime value.
 
Collaboration & Management
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Line manage the Development Assistant, ensuring that our supporters receive outstanding stewardship.
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Work closely with colleagues across Development, Communications, and Programmes to ensure a joined-up approach to engagement, conversion, and storytelling.
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Keep up to date with sector trends, digital innovations, and regulatory requirements, ensuring compliance and best practice in all fundraising activity.
 
About You
You’re a strategic and practical fundraiser who knows how to inspire public giving. You combine creativity with an analytical approach, and you’re motivated by purpose and impact. You’ll flourish in a small, committed team where innovation and collaboration are key.
Essential:
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Significant experience in individual giving and/or digital fundraising, including both strategy development and delivery.
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Proven track record of meeting or exceeding income targets across multiple channels.
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Familiarity with CRM systems and digital fundraising platforms.
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Strong understanding of digital acquisition and retention techniques, data-driven fundraising, and supporter journeys.
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Experience managing appeals and campaigns, ideally including match-funded initiatives (e.g. the Big Give).
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Excellent copywriting, creative and analytical skills, with an eye for compelling storytelling.
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Experience in budget management and performance reporting.
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Collaborative and adaptable, with excellent project management and communication skills.
 
Desirable:
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Experience in product development or innovation in the charity sector.
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Knowledge of legacy fundraising.
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Interest in environmental, conservation, or international development causes.
 
We work to protect orangutans, their forests and their future.

                    The client requests no contact from agencies or media sales.
Project Manager and Catchment Partnership (CaBA) Host
Salary: Manager Band A, Level 1 £38,520 per annum
Contract length: Full-time position (35 hours per week) over 3.25 years from January 2026, with possible extension.
Location:Hybrid working from home and Thames21’s offices at the Guildhall, City of London and Bow Locks. On-site working as required throughout the Roding, Beam and Ingrebourne Catchment Area.
Responsible to: Thames21 Catchment Partnerships Manager
About Thames21
Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success, and as such, we employ staff from a diverse range of backgrounds. We believe this is crucial in ensuring that everyone has an equal opportunity and is not treated differently or discriminated against due to their characteristics. We value the voices of our individual employees and strive to work in a collaborative, innovative, and balanced way. The postholder must actively support this.
Purpose of the job
We are recruiting an enthusiastic and committed individual to fulfil the combined role of project manager for the Roding Rises project, and catchment partnership co-host for the Roding, Beam and Ingrebourne catchment partnership. The Roding Rises is an ambitious 3-year project funded through The National Lottery Heritage Fund that aims to deliver the following key outcomes:
- Raise the value placed on the river Roding by the local community through a river connection programme of engagement events that will work with urban and rural communities throughout the Roding catchment.
 
- Raise protection of the river Roding through a citizen science action programme, giving communities and catchment partners the data and knowledge to advocate for the river, and through a masterplan for the lower Roding, which will influence and inform future development.
 
- Raise the quality of the habitat in and along the river through the delivery of a significant capital river restoration scheme and a catchment grants programme, so the river brings maximum benefits to both people and wildlife.
 
- Deliver a legacy for the river Roding by integrating the outputs of The Roding Rises with ambitions of the wider catchment partnership and using the project as a springboard for leveraging further catchment-scale restoration work.
 
The Roding Rises Project Manager will work alongside a multidisciplinary Thames21 team to ensure each element of the project is delivered on time, within budget, and with maximum impact.
Within the role of co-host of the Roding, Beam and Ingrebourne Catchment Partnership, this position will help develop and advance the namesake catchment’s action plan through building the partnership, facilitating knowledge exchange between various partners, and working across the partnership to develop and successfully fundraise for river & catchment improvement projects.
Main Duties and Responsibilities
Oversee the delivery of ‘The Roding Rises’ project, ensuring each work programme delivers its required goals on time, within budget and with maximum impact.
- Work with The Roding Rises admin and finance officer to ensure the smooth administration and reporting of the project.
 
- Develop and oversee the administration of The Roding Rises grants scheme.
 
- Support the Roding Rises Engagement, Evidence and River Restoration leads with the administration and coordination of their direct areas of work.
 
- Line manage and oversee the work of the Roding Rises Reporting and Finance Officer.
 
- Work with Catchment Partners and Thames21 support functions, to identify, scope and develop river and catchment improvement projects which are realistic and fundable, thereby enabling the implementation of the Catchment Partnership’s Objectives and Catchment Action Plans to meet national environmental objectives.
 
- Arrange, host and coordinate meetings for The Roding Rises and the Roding, Beam and Ingrebourne Catchment Partnership to share knowledge, news and project progress between stakeholders, including the production of agendas, minutes and actions.
 
- With support from Catchment Partners and Thames21 support functions, lead on the development of match funding applications for The Roding Rises project, and wider funding applications to enable the delivery of river improvement projects across the catchment partnership.
 
- Work with Catchment Partners and Thames21 support functions, to share information between partners and stakeholders to ensure that all interested parties are up to date with the latest information and knowledge of techniques, opportunities and developments in areas relevant to the Partnerships.
 
- Update Thames21 central record-keeping databases in line with GDPR requirements.
 
- Represent Thames2, the Catchment Partnership and The Roding Rises project at events throughout the catchment.
 
Other Duties
This job description cannot cover every issue or task that may arise within Thames21. At various times, the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.
For more information, please refer to the attached job description
The client requests no contact from agencies or media sales.
Join Us – Help create a thriving planet for all, powered by plants and fungi
We are looking for an experienced, strategic thinker who will shape long-term fundraising strategies, lead performance reporting and forecasting, and support cross-team planning to maximise impact.
The Development Directorate is central to this mission. We are a passionate and growing team of around 40, responsible for raising vital income from individuals, foundations, and companies to leverage and unlock major funding for Kew. Our work powers the science, conservation, and public engagement that sit at the heart of Kew’s Manifesto for Change - a 10-year strategy to end the extinction crisis and protect nature for future generations.
Whether it’s securing major gifts, managing innovative campaigns, or building relationships with advocates and donors, our team contributes around 30% of Kew’s total income each year. That support is critical. Without it, Kew could not deliver the world-leading research, education, and conservation work that’s urgently needed across the globe.
We’re looking for people who believe in the power of science, nature, and community. People who want to be part of something bigger and make a real difference.
Join us on this journey. Together, with your skills, ideas and energy we’ll create a thriving planet for all.
As Associate Director of Fundraising Strategy and Performance, you’ll work closely with teams across Development and stakeholders in Gardens, Science and Marketing & Commercial Enterprise to align goals, develop compelling fundraising propositions, and enable performance-driven decision making. Additionally, you will lead the implementation of the Directorate’s strategic plan, manage one team member, and play an active role in the Senior Management Team.
At Royal Botanic Gardens, Kew we use the power of our science and the rich diversity of our gardens and collections to inspire understanding of why plants and fungi matter to everyone. As climate change, biodiversity loss, and global food insecurity escalate, our work has never been more vital - and neither has the role of our supporters.
Today, with so much at stake, Kew offers something vital. A path to a thriving planet, powered by plants and fungi.
Interviews are due to take place on 25 November.
This role is based at Kew with the option of regular home working, subject to operational requirements.
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please find out more by clicking “Apply”.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Senior Philanthropy Manager (Maternity Cover)
Salary: £48,166-£49,558
Location: London-Hybrid
Tenure: 1 Year Fixed term - Full Time 
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Could you use your innovative, creative philanthropy skills and to influence for fundraising results?
Are you passionate about changing the world with women and girls?
Then we'd love to hear from you!
At ActionAid UK, we’re driven by the belief that a fairer world is possible—one where women and girls live free from poverty and violence, and where their voices shape the future. As our new Senior Philanthropy Manager, you’ll play a central role in making that vision a reality.
We’re looking for major donor fundraiser, who is a stewardship expert to build impactful relationships with prospective givers and carefully steward our dedicated donors giving 5 figure gifts. You will be empowered to represent ActionAid and to take decisions quickly. You’ll be joining a high trust team, at a really exciting time for the organisation.
This is a chance to build deep, meaningful relationships with a network of influential, high-net-worth individuals and philanthropic foundations whose generosity fuels our work. You’ll take ownership of a portfolio of major donors, engaging them with ActionAid’s mission and developing bespoke strategies that inspire sustained, transformational giving. From crafting compelling cases for support to leading personal meetings and presenting ambitious new opportunities, you’ll help turn passion into tangible impact.
Working closely with our Head of Philanthropy and senior leadership team, you’ll shape the future of ActionAid’s high-value fundraising. You’ll contribute to the growth of our philanthropy programme, identifying new partnerships, nurturing key relationships, and helping to secure five- and six-figure gifts that power our campaigns, humanitarian responses and long-term development projects. Collaboration will be key—you’ll work with programmatic experts, global partners, and research colleagues to match donor interests with the change they want to see in the world.
We’re looking for someone with proven success in securing major gifts and cultivating relationships at a senior level, whether in the charity sector or beyond. You’ll be confident, strategic, and creative, with the credibility to engage influential individuals and the storytelling skills to bring ActionAid’s mission vividly to life. A passion for feminist values and a commitment to equality, inclusion and safeguarding underpin everything you do.
This is an opportunity to join a purpose-driven team that believes in ambition, collaboration and change. If you’re ready to lead transformative partnerships that create lasting impact for women and girls worldwide, we’d love to hear from you.
Apply now and help build a world where everyone can live with dignity and freedom.
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Job Title: Links Project Coordinator
Location: Mid & South Essex
Reports to: Links Project Lead
Salary: £27,397.50
Job Type: Full-Time, Permanent
Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities. Hamelin is seeking a confident coordinator to support our expanding Links Project. In this diverse role, you'll play a pivotal part in ensuring our individuals meet their goals and create a lasting impact in our communities as well as being the first point of call for new individuals accessing the service.
Links Project: This initiative focuses on enabling adults with learning disabilities to engage in community activities through befriending, mentoring, and peer-led programs, all supported by our dedicated volunteers. As the Project Coordinator, you will support the key administrative tasks that keep this project running smoothly.
The Project Coordinator will support referrals with specific aims and objectives within the project scope – for example traveling to meet a friend, accessing sports, increasing confidence and ensuring isolation is reduced.
In your day-to-day role, you will be striving to build, expand and strengthen the project whilst working closely with the Project Lead ensuring all key performance indicators and any project targets are met. The role is responsible for onboarding individuals into the project as well as completing ongoing assessments and gathering feedback.
This role is crucial in making sure we deliver exceptional service, stay compliant, and run our project efficiently— whilst ensuring our mission, vision and values are not compromised.
Project Skills:
- Support with the daily operations of the project scope.
 - Adhere to the strategies to grow and enhance the projects, meeting the ever-changing needs of those we support.
 - Awareness of resources and volunteer efficiency to ensure we get the best possible outcomes for the individuals we support.
 
Teamwork:
- Work in partnership with Hamelin’s Volunteer Manager.
 - Ensure the project remains a motivated team that aligns with our values and goals.
 - Report on the performance of the current project, providing feedback and support to ensure high standards of care and efficiency.
 
Compliance and Quality Assurance:
- Follow Hamelin’s policies and procedures to maintain best practices and regulatory standards.
 - Implement and oversee quality assurance processes, including gathering feedback from project participants and colleagues to keep improving our service delivery.
 - Engage with and become involved with continuing self-development.
 
Stakeholder Engagement:
- Identify, build and maintain strong relationships with project participants, families, local and health authorities’ representatives, and other key stakeholders.
 - Represent the Charity and service at meetings, events, and forums, advocating for the needs and rights of those we support.
 - Work closely with other teams and services within the Charity to ensure a unified approach to care and support.
 
Business Development:
- Identify and exploit opportunities for expanding the service, from new partnerships and funding sources both inside and outside health and care to innovative care models.
 - Prepare and present feedback and data when required to the project lead.
 - Lead marketing and promotion of the service, boosting awareness, interest and attracting new project participants.
 
Other Requirements:
- Be ready to work flexibly, which could include weekends and bank holidays. You might also be asked to work in different services as needed.
 - Complete all required training, whether through e-learning or in-person courses.
 - Adhere to our published policies, procedures, and standards.
 
About you
It’s essential that:
- You have at least two years’ experience within a coordination/administration service for individuals with learning disabilities and/or autism.
 - You have a proven track record of successful project administration.
 - You hold a valid driver’s license and have access to a vehicle.
 - You can work flexibly across locations in Essex to fulfil the requirements of the role.
 - We are a values-driven Charity, and it is essential that all our colleagues truly live out our core values which are - We think differently, We enhance lives, and We are community.
 
It’s desirable that:
- You have experience working in a Charity or Non-profit Organisation.
 - You have links within community services.
 - You have experience in IT systems.
 - You’re familiar with the local community and relevant stakeholders.
 
*Interviews will take place the W/C 17th of November*
Defining care for a better future
The client requests no contact from agencies or media sales.
Drive Head of Programmes
£57,095- £60,441
A London Weighting allowance of £3,299 will be applied for those living in London.
37.5 hours per week with flexible working hours and provision of an out-of-hours
response as needed
Remote with travel throughout the UK
Permanent subject to funding
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
In July of this year the Home Office announced a £53m investment over the next four years to enable the Drive Project to roll out across England and Wales. To end domestic abuse, we must address the source of the problem – the perpetrator. This funding will make a huge difference to our efforts to support survivors, by holding perpetrators to account, stopping them from causing further harm and giving them the chance to change.
The Drive Head of Programmes will play a central role in maintaining strategic oversight of internal operations, including project planning and risk management across workstreams, and partner coordination across the Drive Partnership. This is a senior leadership position providing operational leadership, staff management, and cross-partner coordination to ensure workstreams within the Drive Partnership function effectively, efficiently and in in alignment with the Drive Partnership’s core mission.
The role will report directly to the Drive Director, form part of the Drive Senior Management team and work alongside the Drive Deputy Director and other Senior Leads to embed a high-performing, values-led culture across The Drive Partnership.
How to apply
Application is by way of CV with a Supporting Statement.
Please write a personal statement of not more than 3 pages of A4 (in minimum of Calibri pt 12 font) which covers:
· Why you are interested in this job
· Your experience, knowledge, skills, abilities and attitude in relation to the person specification
Selection process and timescales
Closing date: Midnight Sunday 16th November
Preliminary interview with NFP: Wednesday 26th and Thursday 27th November
First interview: Monday 8th December
Final interview: Week commencing 15th December
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Independent Domestic Abuse and Sexual Violence Advocate to play a pivotal role in our Domestic Abuse Everyone's Business Service.
The Domestic Abuse and Sexual Violence Prevention Team, sits within the wider Fundraising and Communications directorate and delivers the UK SAYS NO MORE campaign and Everyone's Business.
Everyone's Business works with employers to deliver a domestic abuse and sexual violence response to their employees along with offering a range of tools and resources such as the Everyones Business Respond to Abuse Advice Line, a training package and an employee IDVA and ISVA service. The team have worked with approximately 250 employers ranging from large multi-national companies to statutory organisations and local authorities.
Please note this is a hybrid role that can be based anywhere in the UK with the requirement to be at our Head Office in London 1 day a week (Thursday).
Sounds great, what will I be doing?
The role involves providing both emotional and practical support to survivors of domestic abuse, sexual violence, and other forms of gender-based violence, including those at high risk. This includes completing DASH risk assessments and tailoring support to each survivor's individual needs. The postholder responds to referrals from employees with lived experience of abuse through the Everyone's Business IDSVA service and acts as the lead IDVA/ISVA for some contracted business partnerships. They work closely with businesses adopting IDVA/ISVA services and are responsible for maintaining and updating business development plans as required.
A key part of the role includes building relationships and raising awareness with partner organisations through meetings and training, and working collaboratively with criminal and civil justice agencies, health services, SARCs, police, courts, social care, and other voluntary sector organisations. The role includes conducting needs and risk assessments, developing individual safety and support plans, and acting as a single point of contact for survivors throughout their journey, whether or not they choose to report to police. It also includes multi-agency advocacy and attendance at MARACs, always maintaining a trauma-informed and survivor-focused approach.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires an ISVA or IDVA qualification or equivalent relevant experience supporting individuals affected by domestic abuse or sexual violence, along with a willingness to undertake further training. A strong understanding of the impact of domestic and gender-based violence on survivors and their children is essential, as is experience in risk assessment, safety and support planning, and providing both emotional and practical support, including guidance on legal remedies.
The ideal candidate will have experience working with employers to respond to domestic and sexual violence, as well as a good understanding of safeguarding responsibilities and trauma-informed practice. Knowledge of intersectionality, diversity, and equality is important, along with experience participating in the MARAC process and working within a multi-agency framework.
The role also demands excellent administrative and time management skills, confidence working independently, and the ability to remain calm and resilient under pressure. Proficiency in using digital systems to accurately record casework and prior experience in delivering presentations or training sessions are also required.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
 - Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
 
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



                    Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At Rights & Security International, we are seeking a part-time Racial Justice Officer to support the growth of our racial justice work in the UK. We are a London-based international human rights organisation that works to end racism, Islamophobia and other abuses when governments act in the name of ‘security’ or ‘counter-terrorism’.
For the past decade, we have been investigating the UK’s ‘Prevent’ counter-extremism programme, including how it impacts minoritised children in schools, British Muslims and neurodivergent people.
We are looking for someone with a broad skill set ranging from research and analysis to outreach and networking. You will help us build or join advocacy networks among national and local UK groups, support our litigation and freedom-of-information requests on Prevent, and investigate possible harms.
You may also contribute to our other projects, such as our work on migrants’ rights.
The initial contract will be for 12 months, with the possibility of renewal.
This is an exciting opportunity to be part of a welcoming team of highly dedicated staff who embrace human rights for all people.
This position reports to the Freedom of Expression and Belief Team Leader.
Person specification:
RSI is looking for a passionate and detail-oriented candidate who has:
· An undergraduate degree or equivalent experience in a relevant field – one that involves research and analysis.
· Experience in building networks to promote racial justice. Those networks could be at the community level or the national level.
· A solid understanding of concepts related to equality, particularly racial and gender justice.
· Demonstrated experience in using a variety of research methodologies.
· Strong written and oral communication skills, including the ability to communicate complex ideas to a variety of audiences.
· A strong sense of motivation and an ability to work independently (with supervision).
· Effective time management skills.
· A strong commitment to diversity, equity and inclusion in the workplace.
Responsibilities:
· Support RSI’s research, advocacy and litigation on Prevent, particularly the programme’s equality impacts.
· Build and strengthen RSI’s relationships with other groups in the UK that address Prevent or racial justice issues. Support RSI in building similar relationships in Ireland.
· Review draft UK legislation to find any potential racial justice consequences, and develop ideas for better approaches.
· Any other tasks as designated by the supervisor or Executive Director.
RSI strives to be diverse, equitable and inclusive. We treat all staff and interns like team members and encourage everyone to bring their full selves to work. We welcome applications from candidates from groups that have historically been underrepresented in the human rights, legal or policy fields, and/or who are from communities that have been directly impacted by the issues we address in our work. We also welcome applications from people who are re-entering the workforce after time away. All applications are considered on an equal-opportunity basis. Should you require reasonable assistance for the completion of your application, please contact us via the email address listed on our website.
We offer flexible working hours.
Please note that we are only able to respond with feedback to shortlisted candidates.
By submitting your application, you consent to our processing and retention of your personal data to the extent, and for the time period, necessary to consider the application. We will keep your application on file for no more than six months.
The client requests no contact from agencies or media sales.
Senior Manager, Integrated Marketing & Public Campaigning
Contract type: Permanent, Full Time (35 Hours per week)
Location: London, UK.
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person
Salary: £48,867 – £51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.
About the role
To lead the strategic development and delivery of WaterAid's public fundraising integrated campaigns and high-impact mass public campaigning activations. As a key strategic leader, this role is responsible for driving marketing activities that effectively build the WaterAid brand, generate vital income, and mobilise public support for our mission.
In this role, you will:
- Lead the strategic development of integrated campaigns, ensuring a balanced focus on fundraising income maximisation and mass public action/mobilisation.
 - Provide direct line management to the Campaigns Project Manager and champion best practice in project governance and execution.
 - Direct cross-functional collaboration to align internal teams (Advocacy, Digital, Brand) and external agencies for seamless, high-impact campaign delivery.
 - Own the income performance of the integrated campaign portfolio, driving a test-and-learn strategy and providing strategic insights to senior leadership.
 - Champion WaterAid’s commitment to equity, inclusion and safeguarding.
 
Requirements
To be successful, you will need:
- Strategic Marketing & Public Campaigning Expertise: Proven track record of developing and owning the strategy for large-scale integrated campaigns with explicit goals for both income generation and mass public action.
 - Line Management & Delegation: Formal experience in line managing staff, including appraisals, performance management, and a proven ability to delegate effectively.
 - Strategic Stakeholder Management: Exceptional interpersonal, communication, and influencing skills to lead and gain buy-in from cross-functional teams in a matrix structure.
 - Financial Governance: Proven ability to manage and be accountable for large activity budgets, overseeing planning, forecasting.
 
Although not essential, we’d prefer you to have:
- Experience with Large-Scale Fundraising Campaigns with significant income targets and experience contributing to Brand Building and Management.
 - Experience in Mass Public Campaigning & Advocacy
 - Prior experience working in the Non-Profit or International Development Sector.
 
Closing date: Applications close 12:00 PM UK time on 10 November 2025.
How to apply: Click Apply to upload your CV only and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
 - Option to buy an extra 5 days’ annual leave
 - Employer pension contribution up to 10 %
 - Flexible and hybrid working arrangements
 - Season ticket loan
 - Free annual eye tests
 - ‘Give as you Earn’ charitable giving scheme
 - Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
 - Sabbaticals
 - One paid volunteer day each year
 
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
                                


                    We are looking for a proactive, flexible team player to join our small team to make a big difference in the not-for-profit sector. If you have a passion for managing and improving day to day operational activities, as well as supporting some internal and external communications, enabling our team to focus on what they’re good at - challenging the arms trade and grand corruption - then we’d love to hear from you.
Company Overview
Shadow World Investigations is a not-for-profit organisation that investigates state capture, corporate wrongdoing and militarism, with a focus on the global arms trade. Our groundbreaking investigations highlight the blurred lines between business and state, and demonstrate how these sites of power operate above the law and in sole pursuit of furthering their own interests. We focus on building capacity and strengthening movements, and advocating for real, systemic change. Ultimately we aim to inform and empower the public to apply the necessary pressure needed to democratise and transform our political and economic systems.
THE JOB:
Key Responsibilities
- 
	
Handling day to day administrative tasks for our busy Executive Director including scheduling, diary management, travel, fielding and responding to enquiries, meeting minutes and follow up;
 - 
	
External Partner Communications such as follow up with media partners, contributors or expert reviewers and more;
 - 
	
Supporting Internal Communications and Ways of Working;
 - 
	
Working with Director of Projects & Planning to ensure the smooth running of the office including IT, HR, Governance etc;
 - 
	
Assisting with fundraising admin such as tracking deliverables, reporting requirements and deadlines.
 - 
	
You may, from time to time, be asked by colleagues to take on different or additional duties that you can reasonably perform in line with your skills and experience.
 
Requirements
- 
	
At least 2 years of experience in a role that demonstrates the required skills
 - 
	
Strong organisational and administrative skills
 - 
	
High attention to detail and accuracy
 - 
	
Good interpersonal skills and a team-player
 - 
	
Proactive, eager to learn, and willing to take on varied tasks
 - 
	
Professional, reliable, and solutions focused
 - 
	
Comfortable working under pressure with multiple managers
 - 
	
Ability to meet deadlines, monitor workflow and prioritise tasks
 - 
	
Demonstrates initiative while respecting the boundaries of the role
 - 
	
Discretion - the ability to work in confidence on sensitive matters
 
- 
	
Proficiency with Microsoft Excel, Google Workspace, Wordpress (desirable) and social media platforms
 - 
	
Bachelor’s degree or equivalent professional experience
 
We don’t require you to be an expert on the arms trade or state capture to succeed in this role. We are looking for candidates who can demonstrate strong organisational, interpersonal skills and an interest in the practical running of a small but dedicated organisation. With this in mind, our ideal candidate for this role would also be committed to justice, and would share our perspective that the barriers we face in the pursuit of justice have systemic roots, and that to tackle them we need to democratise and transform our political and economic systems.
What We Offer
- 
	
Competitive salary and benefits including cycle-to-work scheme, 30 days annual leave and office closure between Christmas and New Year
 - 
	
Opportunities for development including mentorship and training
 - 
	
Supportive and inclusive work environment
 - 
	
Hybrid position with flexible working hours, being in central London office expected 2 days a week. Occasional evenings, weekends and travel with generous time off in lieu offered
 
Deadline for applications: 9am on Monday 24th November 2025
Salary: £35,327 per annum, pro rata
Contract: Fixed Term contract to 31st March 2027, Full Time (37.5 hours per week) We operate a blended working approach where you will be required to work in the office two days a week, Wednesday & one other day tbc
About The Role
As a Grants and Learning Officer, you’ll be helping us to deliver our ambitious, nationwide grants programme. We currently support over 500 grassroots organisations and 18-30 year old creatives, and have a busy grants cycle to manage, alongside ever-increasing numbers of applications.
This year, we’re building and migrating to a new grants database and you’ll play an integral role on the project team. In addition, you’ll manage an assigned portfolio of grants, and help with all aspects of the funding cycle. You’ll support applicants and funded partners, make funding recommendations, administer grants, provide feedback and support, and visit projects.
About You
First and foremost, you’ll be passionate about the work that Youth Music does. As a skilled administrator, you’re not fazed by planning, monitoring, reporting, and spreadsheets. You have an eye for detail. You’ve got good IT skills and working knowledge of how databases operate. With the development of our new database this is an exciting opportunity for someone who enjoys developing processes and working with data and detail.
You’re a collaborative worker who enjoys being part of a friendly team, as well as travelling on your own to build new relationships with a diverse range of people. As a grants manager you’ll have an instinct for what’s important – when to give advice, and when to step back.
Key Responsibilities
Grant Making
- Relationship management for a diverse portfolio of grants within allocated areas or specialisms.
 - Maintain an up-to-date knowledge of the music/creative landscape and issues affecting your allocated areas.
 - Provide telephone, online (e.g. Zoom, Microsoft Teams, webinars) and email advice to potential applicants.
 - Assess grant applications.
 - Make recommendations to the assessment panel.
 - Efficient and effective turnaround of grants administration, primarily through our grants databases (Salesforce and Grant Tracker).
 - Ensure data in the grants database is accurate and up-to-date, and support with data input, analysis and cleansing.
 - Review grant requirements and ensure quick processing of payments.
 - Undertake visits to funded projects and attend events.
 - Provide advice and feedback to successful and unsuccessful applicants.
 - Support the running and facilitation of events.
 - Contribute to the improvement of Youth Music’s funding processes and procedures in line with the flexible funding principles we’re committed to.
 - Provide support to others in the wider Youth Music team.
 
Learning and Projects
- Undertake project-based tasks as part of wider team or organisational project work.
 - Specialist knowledge about assigned areas of Youth Music’s work or operations and produce relevant outputs to help us and others to learn and develop.
 - Produce resources and content for the Youth Music community.
 - Present information and learning to internal and external colleagues.
 
General
- Carry out all such additional duties as are reasonably commensurate with the role.
 - This post will require travel across the UK, occasionally involving overnight stays.
 - This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
 
Person Specification
Essential Criteria
- Experience of working or volunteering in music education, music industries, grants management, youth work or advocacy, education, or not-for-profit settings.
 - Familiarity with the funding process.
 - Experience of working in an administrative role.
 - Experience using databases and other software.
 - Proficient IT skills, including Microsoft Teams and Office (in particular Outlook, Excel and Word).
 - Organisational and administrative skills, able to prioritise and work to deadlines.
 - Attention to detail.
 - Confident in decision-making and can work autonomously.
 - Ability to think creatively to solve problems.
 - Interpersonal skills and the ability to work as part of a team.
 - Ability to communicate effectively with different types of people.
 - A clear and persuasive verbal communicator with the ability to write in plain English.
 - Ability to build and manage relationships.
 - Analytical skills (you’ll be required to read and respond to applications and reports).
 - Commitment to inclusion, diversity, equity and access (IDEA), with good awareness of accessibility and understanding of inclusive best practice.
 
Desirable Criteria
- Experience of project management, including financial planning and management.
 - Understanding of the social issues facing children and young people today.
 - Understanding youth voice and/or participatory grant making practices.
 - Understanding of organisational best practice (safeguarding, financial health, governance, equality, and diversity).
 - Understanding of the music education and / or music industries landscape.
 
The client requests no contact from agencies or media sales.
Location: Farnham, Godalming, Guildford – travel to other offices may be required
Flexible working: Some remote working available depending on service needs
Reporting to: Head of Service Delivery 
About the Role
We’re looking for a motivated Casework Team Manager to lead and manage our Casework Service.
You’ll manage a team of caseworkers and volunteers, ensuring our service continues to meet the highest quality standards and delivers excellent outcomes for clients. You’ll balance day-to-day operational management with service improvement and development, working collaboratively with partners and funders to make a real difference in our community.
This role offers the chance to shape local services, develop your leadership skills, and play a vital part in delivering our mission to help people find their way forward.
What You’ll Do
- Manage the delivery of casework services across a number of locations.
 
- Supervise and support caseworkers and volunteers, ensuring advice quality and service standards are met.
 
- Oversee case allocation, monitor performance, and identify opportunities for improvement.
 
- Maintain your own small caseload to keep your advice skills current.
 
- Act as Deputy Safeguarding Lead and Information Asset Owner as needed.
 
- Work collaboratively with the Head of Service Delivery and other managers to ensure our services remain responsive and effective.
 
About You
You’ll have experience in advice or casework, and the ability to lead and inspire a team to achieve great outcomes for clients. You’ll also have experience of debt advice and ideally in benefits and housing.
We’re looking for someone who is:
- Skilled in managing and motivating paid staff and volunteers.
 
- Experienced in advice and casework delivery, ideally within the Citizens Advice framework.
 
- Organised, adaptable, and confident managing competing priorities.
 
- A great communicator who can build strong relationships with colleagues and partners.
 
- Proficient in digital tools and case management systems.
 
- Committed to safeguarding, equality, diversity, and inclusion.
 
What We Offer
- A supportive and inclusive workplace where your wellbeing matters.
 
- Opportunities for training and professional development.
 
- Flexible working arrangements to support a healthy work–life balance.
 
- The chance to make a real, lasting difference in people’s lives.
 
You can download the full role description on our website via the apply button.
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.
To take up this post you must have the right to work in the UK. Please note that Citizens Advice South West Surrey does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system