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Shoreditch, Greater London
£25,092 per year
Permanent, Full-time
Job description

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in and a Housing First project, a Recovery Hub which includes an abstinence-based residential recovery accommodation (Acorn House), incorporating a Primary Programme and an Aftercare Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on ‘Recovery Capital’ - a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets.

In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates.  We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)).  SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.

Role and Responsibilities:                                                      

  • To be a responsible point of call for night shift work in our rehab hostel (Acorn House)
  • Remain on site and be available to be woken in emergencies
  • Undertake all health, safety and food hygiene checks and cleaning of the kitchen
  • Administer medication, and drug and alcohol tests for residents as required.
  • To undertake morning wake-up call for all residents.
  • To interact with all residents in a proactive, flexible and sensitive manner, and with due regard for individual need.
  • To implement procedures, paying particular attention to registers of residents as they come into and leave the premises, and ensure that curfews are adhered to
  • To be particularly vigilant during open access times and to monitor residents’ adherence to SCT’s behavioural expectations
  • To take responsibility for the main entrance to the building, and to monitor all other areas
  • To inform the appropriate staff of any problems that may arise and to use initiative in dealing with any difficulties, either with or without the assistance of the police
  • To check all areas for safety to ensure that for example, drug use and/or drug exchange is not becoming a practice
  • To provide handover information to day staff
  • To contact appropriate people in the event of deliveries, and to authorise the acceptance of goods, where appropriate
  • To attend and participate in formal handovers, meetings and training sessions as required

Operational Support:

  • To ensure that all equipment in the project and all other facilities for residents are kept in a good state of repair and working order
  • To meet required standards and management agreement of Registered Social Landlord (RSL) and any other commissioning body


  • Assess and act upon immediate risk of danger to residents and staff
  • Manage incidents of anti-social behaviour, in accordance with agreed protocols and standards
  • Work flexibly and co-operate with the Supported Housing Manager
  • Participate in staff training and development activities, staff supervision, appraisals and all relevant meetings
  • Ensure the observation of all of SCT's policies and practices, including those relating to equal opportunity, confidentiality, protection of vulnerable adults, health and safety, financial control, recruitment, supervision, appraisals, sickness and discipline
  • Share responsibility for good health and safety practices, including participating in fire drills and risk assessments, lone working risk assessments, and reporting to line management any matters of concern
  • To ensure a safe and secure environment for residents, free, in particular, from alcohol and drugs, and from abusive behaviour and exploitation.
  • Work flexible hours where needed.
  • To ensure you keep up to date with developments in their relevant sector, enhancing  knowledge, skills and practice
  • Undertake other duties as allocated by the line manager in the best interests of the overall work of the SCT.

Person Specification



Skills and Knowledge


  • Good communication skills
  • High level of accuracy and attention to detail
  • Ability to prioritise and work to deadlines
  • Commitment to working towards targets and progression with a challenging client group.
  • To ensure that you comply with health and safety standards


  • Knowledge of substance misuse and its effects
  • Knowledge of suicide, self-injury and preventative approaches



  • Experience of managing aggressive behaviour
  • Experience of working in a team
  • Experience of independent working
  • Good level of IT skills (MS Office)
  • Administrative, recording and reporting skills
  • Experience of maintaining records and systems to a professional standard
  • Experience of risk assessment and management


  • Understanding of trauma and its effects
  • Experience of working with a range of statutory and voluntary agencies
  • Experience of using InForm

Cultural Indicators

Delivering Results

  • Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.

Role Model / Leading by Example

  • Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

  • Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication

  • Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.

One Team

  • Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.
Additional documents
Job Description (.pdf)
Vision, Mission & Ethos (.pdf)
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More about Spitalfields Crypt Trust
Spitalfields Crypt Trust

Our Vision To see lives put back together Our Mission To help people who are facing problems of homelessness, addiction, poverty or social isol... Read more

Posted on: 09 June 2021
Closing date: 04 July 2021
Tags: Support Worker

The client requests no contact from agencies or media sales.

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