Agile delivery practice lead jobs

Salary: up to £45,000 dependent on experience

Location: Bray Lake, Maidenhead (flexible hours with some home working)

Hours: 37.5 hrs per week (part time hours will be considered)

It is a really exciting time to join Thames Hospice as we embark on a transformational new Major Gifts strategy to significantly grow our fundraising income. This role offers you the chance to play a central part in shaping our future while developing your career in a supportive and ambitious environment.

We are seeking an experienced Philanthropy Manager to lead the strategic and operational direction of our Major Gifts programme, securing significant one‑off and multi‑year gifts to support Thames Hospice. The ideal candidate will have demonstrable experience in philanthropy fundraising, exceptional relationship‑building skills, and proven ability to identify and leverage opportunities to grow income.

You will use your expertise in cultivating and stewarding high‑net‑worth individuals to expand our donor portfolio, while managing and developing the Philanthropy Executive and driving the team’s strategy. Working closely with the Head of Major Gifts, you will lead the delivery of our philanthropy strategy, ensuring ambitious income targets are met. With outstanding communication and stewardship, you will deepen donor engagement and secure transformational, long‑term support that sustains our mission of delivering exceptional palliative care to the community.

Closing date: 26th January 2026

Interviews: week commening 2nd February 2026

Closing Date: 25 January 2026

Ref 7142

We're looking for an individual with extensive data strategy and leadership experience to join us as our Head of Data and Analysis here at Save the Children UK. This is an exciting opportunity to lead a high-performing team and embed a data-driven, supporter-centric culture that drives income growth, supporter engagement and impact as we enter a period of transformation.

Note: This role is a 12-month maternity cover contract to start in January/February 2026. 

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. When crisis strikes and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Head of Data and Analysis, you will play a vital role in transforming how data and insights drive strategic decisions across our Public Impact division. You'll lead the development and delivery of a forward-looking data strategy, enabling agile, insight-led campaign planning and supporter engagement. You'll also play a key role in leading the team through technological and cultural change, championing collaboration and capability-building across multidisciplinary teams.

Joining our Public Impact Division and reporting to the Director of Public Income & Engagement, you’ll be leading Data and Analysis teams who are passionate about harnessing the power of data to deepen supporter engagement, increase income, and deliver relevant, impactful experiences. 

In this role you will:

• Lead and implement a transformational data strategy that elevates the role of insight across marketing, engagement, and fundraising activities.
• Support and lead teams through change, fostering a culture of innovation, collaboration, and continuous learning.
• Inspire and manage a high-performing team of data professionals, embedding a shared vision and delivering measurable outcomes.
• Collaborate across digital, technology, and marketing functions to unlock the power of data and supporter insight.
• Translate complex data analysis into clear, actionable insights that drive commercial impact and strategic decision-making.
• Champion robust data governance, quality standards, and safeguarding practices to ensure effective and ethical data use.

About you

With a proven track record of successfully guiding teams through transformation, you'll have a strong background in data strategy and leadership with a passion for unlocking the power of data to drive income and engagement.

You'll have: 

• A strong track record of leadership in data, insight, and analytics roles within complex or matrixed organisations.
• Experience successfully leading teams and departments through transformation or change programmes.
• A deep understanding of data strategy, marketing technology ecosystems, supporter lifecycle engagement, and performance measurement.
• Strong understanding of analytics methodologies and approaches, including digital analytics.
• Excellent communication and influencing skills, with the ability to translate complex ideas into actionable insight for diverse audiences and to drive cultural change. 
• A collaborative, agile mindset with a passion for continuous improvement and innovation.
• A passion for using data to advance social impact, and a commitment to upholding the highest standards in safeguarding and ethical data use and to Save the Children's vision, mission, and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Head of Fundraising (internally known as Head of Income Generation)

Build Up is a youth-led charity that designs and builds public spaces, supporting young people aged 10-25 years old to shape their local area. We’re looking for a Head of Income Generation to drive our fundraising strategy and secure significant investment for our youth-led projects.

The Role

This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You’ll shape priorities, diversify income, and build lasting funder relationships – while writing compelling bids that win investment. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.

Who You Are

You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Because our model is unique, we need someone who can turn our distinctive approach into clear, inspiring narratives that unlock new opportunities.

About Build Up

Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. We support young people to design and build public spaces, equipping young people with the tools and agency to have ownership over their neighbourhoods.

Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.

Why Join Us

At Build Up, your work has a visible, lasting and personal impact. You’ll lead strategy, enjoy flexibility and support, and join a small, passionate team where your ideas genuinely shape the organisation’s future.

Key Details

This role is available on a 3 OR 4 day a week contract, subject to candidate preference.

Salary: £48,700 - 54,000 (pro rata, depending on experience) + 8% employer pension contribution
Full / part-time: 3 days (22.5 hrs) or 4 days (30 hrs) per week
Work pattern: Flexible
Holiday: 32 days plus public holidays (pro rata)
Location: Hybrid – at least 1 day per week in our office
Contract: 2 years (with potential to extend)
Start date: March / April 2026 (flexible)

To Apply

For more information and to apply, please visit our website.

Applications close Sunday 18th January 2026.

#fundraising #fundraising manager #head of fundraising #fundraising lead #fundraising director #director of fundraising

Do you believe learning is the root of place-based change? Are you driven to turn insight, evidence and lived experience into action that improves lives?

Active Black Country is recruiting 3 Learning Leads to play a pivotal role in shaping a more active, healthier future across Dudley, Sandwell, Walsall and Wolverhampton.As a Learning Lead, you’ll put learning at the heart of place-based working - capturing what’s working (and what isn’t), sharing insight across partners, and strengthening collaboration to tackle physical inactivity through Sport England’s Place-Based investment.

We’re looking for people who love connecting dots and people - champions of co-design, reflection and evidence-led practice. You’ll be curious, influential and confident turning complex learning into practical action that drives health and social change.

Your experience could come from any sector - community development, health, education, local government, research or beyond. What matters most is your expertise to lead learning, build trusted relationships and help places learn their way forward.

If you’re excited by the idea of learning with communities, not just about them — we’d love to hear from you. Application deadline: 30th January 2026. 

Role description:

The learning lead will work with local partners to ensure strategic learning is captured &

applied to develop partnerships and strengthen understanding to collectively tackle physical

inactivity and support wider health and social outcomes.

Working to established learning goals the learning lead is responsible for developing,

implementing, and managing learning and development initiatives that enhance connectivity

and understanding between partners to work together. This will involve providing focused

support to partners to capture accurate insight & learning, assessing what works and what

does not, ensuring key learning is shared throughout the process with partners and

communities.

The learning lead will work as part of a team, working across the areas of Dudley, Sandwell,

Walsall and Wolverhampton respectively, whilst engaging with partners & organisations at a

Black Country level to focus on the agendas of transport, housing and health.

Main Duties:

1. Work with the place partners across the 4 Black Country local authority areas and Active Black Country to implement the Monitoring Evaluation & Learning framework as part of the Sport England ‘Place Based’ investment.

2. Develop effective working relationships with a breadth of partners and organisations to support collaboration and the development of a shared purpose to address inequalities that prevent people from moving and being active. 

3. Working with the support of the learning and monitoring & evaluation partners, ensure strategic learning is captured and applied to help us fulfil organisational and place ambitions. 

4. Develop a SMART learning plan for each place, drawing in the real time priorities of partners, ensuring community engagement is at the heart of decision making. 

5. Champion how partners can cascade learning into their organisation to influence wider change, devising creative ways to share the learning at a local level, highlighting need and connecting to priorities to maintain momentum. 

6. Be an advocate for the Behaviour Change framework to ensure this is fully embedded by partners and community groups, ensuring communities are engaged and involved in the co-creation of marketing collateral and key messages.

 7. Participate in local forums and meetings, including forming part of the learning forum, chaired by Active Black Country, to share learning and identify opportunities to integrate physical activity across the thematic areas of transport, health & housing. 

8. Review existing local data and insight, identifying gaps and areas that require further exploration. 

9. Support the local test and learn interventions that have been identified as part of the Place Expansion Development Award, capturing the key learning to support the development award. 

10. Support partners with monitoring, evaluation and learning. 

11. Work with the Active Black Country Strategic Communications Lead to share case studies and good news stories. 

12. To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures. 

13. To adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times. 

14. To adhere to all relevant policies and procedures at all times. 

15. To undertake such other duties as may be appropriate

Person Specification:

1. Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations.

2. Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice. 

3. Skilled in building trust and long-term relationships across sectors—especially with local partners, community-based organisations, local authorities and charities. 

4. Proven experience supporting specific communities or localities—particularly in roles involving community development, learning or collaborative partnerships, ideally across the Black Country. 

5. Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity. Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to health, environmental & socio-economic outcomes. 

6. Strong understanding of how to track, assess, and learn from outcomes in complex, community-driven settings. Familiarity with both qualitative and quantitative methods. 

7. Skilled at applying evidence led approaches to design effective learning interventions which build meaningful impact. 

8. Demonstrable expertise in building a culture of continuous improvement and reflective practice, by supporting teams to ask effective questions, use data wisely, and apply learning practically. 

9. Able to work with complexity and influence and advocate for learning beyond programme delivery. 

10. Proven experience in using learning as a driver for change. Demonstrating a deep commitment to inclusive practice, with experience applying in real-world settings. 

11. Can effectively prioritise and set and meet objectives within deadlines and planned goals. 

12. Can demonstrate a quality of thought disseminating data, insight and trends translating it into meaningful action and decision making. 

13. Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders. 

14. A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.

About Us

Join us in shaping a healthier production culture . This role will play a key part in helping us connect with industry partners and coordinating processes that put mental health at the heart of film and TV.

What you’ll do

• Drive engagement with production companies and industry partners, ensuring smooth co-ordination and accurate records.
• Organise and support meetings, webinars, and events, bringing creativity and energy to every interaction.
• Manage data and digital tools (CRM, Asana, SharePoint) to keep projects on track and processes efficient.
• Create impactful communications, including the monthly MHP newsletter, and contribute ideas to improve systems and services

We are seeking an enthusiastic coordinator to support the Mentally Healthy Productions Programme by ensuring effective systems and processes, and facilitating engagement with production companies and industry stakeholders. The role exists to enable the successful delivery of mentally healthy practices across film and TV productions.

• Salary: £24,000 to £25,600 per annum (dependant on relevant experience), plus a wide-ranging benefits package
• Location: Golden Square, London- Hybrid
• Contract: Circa 13 months fixed term contract, starting late February 2026
• Hours: Part time 4 days per week

PR & Marketing Manager

• Hours: Full time – 37.5 hours per week 
• Location: Hybrid/Oxford  
• Salary: £37,001 - £47,407 per annum 
• Closing date: 19th January 2026 at 12 noon 

Help shape the voice of Helen & Douglas House.

We’re looking for an experienced and dynamic PR & Marketing Manager to lead our public relations activity, balancing strategic thinking with hands-on delivery, telling powerful stories that connect people with Helen & Douglas House. You’ll lead media relations, manage brand guidelines and deliver marketing support for internal teams.

What you’ll do:

• Drive PR activity: build media relationships, develop communication plans, pitch stories, manage enquiries, and secure impactful coverage.
• Guide organisational messaging, monitoring public perception, and support leadership during sensitive issues.
• Own and maintain brand guidelines, ensuring consistent, high-quality communication.
• Lead marketing support for Retail and People/HR teams – planning campaigns, producing materials, and evaluating results.
• Collaborate across the charity to deliver inclusive, engaging communications that connect people with Helen & Douglas House
• Manage budget responsibly and use insights to improve performance.

We’re looking for a skilled PR and marketing professional with strong experience in media relations, brand management and producing high-quality, on-brand communications. You’ll be confident with Canva and Mailchimp, managing multiple projects, and working with a wide range of stakeholders. You’ll have a creative eye, strong copywriting skills and an insight-driven approach.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

If you share our vision that ‘every young person should be empowered to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!

ThinkForward is recruiting a Progression Coach in Margate, Kent, to join our team delivering our unique programme supporting young people into further education and employment. If you are….

· Passionate about, and have experience in, supporting young people to make amazing decisions about their futures

· Committed to equity, diversity, anti-racist and anti-discriminatory practice

· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme

· Able to tell the stories of our work through data

· Confident in running one-to-one and group work sessions 

· Knowledgeable of employability practices and the importance of tailored progression planning for young people

…then please click on the job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply with your CV and cover letter.

Applicants should note that this role will require access to a vehicle. 

We look forward to hearing from you.

Job Title: Engagement Manager

Contract: Full time with an option of working one day per week from home

Hours / Weeks:37.5 hrs pew week

Salary: £37,694 - £46,049

 · Are you energised by new and meaningful connections?

· Does the chance to work creatively and inspire others motivate you?

· Are you excited by the idea of a role you can make your own?

Worcester College is recruiting for the key, senior role of Engagement Manager to be part of its Development and Alumni Relations team of seven. This is a vital role as we seek to deepen and expand connections with the College’s donor and alumni community. The Engagement Manager will be responsible for the development and delivery of an engagement strategy which aims to build relationships with alumni and donors to lead to greater involvement with the College through the giving of funds, time and expertise, to give donors a strong sense of the positive impact of their generosity, and to bring potential major donors closer to the areas of College life that require financial support.

At Worcester we have worked extremely hard to foster deeper engagement with alumni and feedback from our community has been very positive. We are seeking a team member who can bring rigour and focus in order to build on this strong foundation, bringing a proven track record in strategic thinking, effective relationship building, strong attention to quality and detail and project management skills. The role is varied and would suit someone who understands the value to the fundraising programme of creating meaningful connections, with the drive and creativity to deliver an innovative and successful engagement programme. The role gives the opportunity to build on relationship fundraising knowledge and experience through working personally with a portfolio of donors to develop relationships and grow their philanthropic giving to the College.

The Development and Alumni Relations team works in spacious offices in the heart of Worcester College overlooking some of the most beautiful gardens in Oxford. As a team we enjoy a strong sense of purpose and shared success.

Further details of the role and person specification can be found through the document attached in the job advert on our college website.

Application process: Please apply following the link on our website.

 Interview date: Week starting 2nd February 2026

If you are offered the post, the offer will be subject to standard pre-employment checks including Right to Work, proof of identity and two references (including your most recent employer).

Worcester College is equal opportunities employer and welcomes applications from all suitably qualified candidates from all backgrounds. Worcester College actively welcomes diversity amongst its staff and students. As a Disability Confident employer, all reasonable adjustments will be made to the recruitment process, working arrangements and/or environment to accommodate applicants with any form of disability.

Please note that we hold the right to close this vacancy prior to the end date if a suitable candidate is found.

Are you passionate about showing donors the real impact of their support? Do you have the creativity and insight to shape powerful stewardship experiences for high-value supporters?
 

Salary

The salary for this position is £36,577

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Shape meaningful donor experiences by developing and delivering inspiring stewardship communications—ranging from personalised impact reports and proposals to digital updates that bring supporters closer to the children and families they’re helping.
• Play a key role in the Children’s Cancer Centre appeal, contributing to one of the most significant projects in the charity’s history, with the opportunity to create stewardship moments that drive transformational giving.
• Lead on coordinating recognition and engagement activities, including crafting tailored communications and working closely with Philanthropy, Partnerships and Special Events teams to deliver stand-out supporter journeys.
• Use your project management skills to plan and deliver bespoke stewardship events, giving supporters unforgettable experiences that deepen their connection to the cause.
• Help drive insight-led decision-making by analysing supporter behaviour, monitoring fundraising performance, and sharing learnings that shape future stewardship strategy.
• Use CRM and data tools to enhance supporter experience, ensuring accurate tracking, reporting and portfolio analysis that support smarter, more personalised stewardship across high-value teams.

Skills, Knowledge and Expertise

• Strong experience in donor stewardship, with the ability to bring supporter impact to life through compelling communications.
• Experience supporting high-value fundraising, partnerships or similar relationship-focused environments.
• Skilled at managing projects and coordinating multiple priorities, with the ability to work efficiently to tight deadlines.
• Excellent written and verbal communication skills, with the confidence to build relationships and collaborate with colleagues at all levels.

About The team
 

You’ll be part of a friendly, high-performing team that thrives on collaboration and fresh thinking. It’s an environment where you can bring your ideas, grow your skills and contribute to exciting, high-profile projects.

Contract: Full time (Monday-Friday), fixed-term contract ending 31st December 2026
Salary: £51,000 - £55,000 per annum
Location: Burford, OX18 4PF. We offer hybrid working (2 days in the office).
Closing date: Sunday 18th January 2026
Interview date: W/C 26th January 2026

We are looking for a CRM Project Manager to join our Enterprise Solutions Team on a fixed-term contract, ending 31st December 2026. This is a great opportunity to play a key role in delivering CRM projects that will provide robust, future-focused solutions to support customer-centric engagement across Blue Cross, benefitting our supporters, clients and customers alike.

More about the role

 Reporting to the Head of Enterprise Solutions and working closely with colleagues and strategic partners, you will be instrumental in improving the accessibility, availability, performance and security of our CRM products. You will take ownership of project objectives agreed by the Project Steering Group and provide clear vision, leadership and direction to the project team throughout the programme lifecycle. This will include planning, monitoring and evaluating work, taking responsibility for performance and ensuring that any required improvements are identified and delivered. 
 

You will ensure projects are effectively controlled through strong project planning, scope management, resourcing and financial oversight. A key part of the role will involve producing timely, accurate reporting and escalating progress, risks and issues to senior stakeholders within the project governance structure. You will coordinate and organise project and organisational resources, build strong working relationships across departments and geographies, and confidently manage changing goals and requirements, responding proactively to both challenges and opportunities as they arise. 
 

Collaboration will be central to your success, as you engage positively with initiative leads, subject matter experts, delivery partners, the CRM Steering Group, CRM Leads and the CRM Process Change Analyst. You will also act as a champion for positive organisational change through the Central Platform programme.

About you

 Essential qualifications, skills and experience

• Proven experience as a Senior Project Manager, working to time, budget and specification constraints. 
• Thorough understanding of risk management. 
• Considerable experience working in CRM implementations, emerging Microsoft CRM technologies and best practice. 

Although not essential, it would be great if you had;

• Prince 2 Practitioner, Agile PM or PMP certification. 
• Understanding of website integration and digital marketing. 
• Background in systems support, database management or MI reporting. 

If you’re looking for a role where you can make a meaningful difference every day and where your contribution is genuinely valued, we would love to hear from you. 
 

How to apply  

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers

Overview

Resilience Duty Worker (Young People)

Change Grow Live – Hertfordshire

Do you believe in the potential of young people—and in your ability to help unlock it?

At Change Grow Live, we see possibility in every person. Guided by our values — Be Open, Be Compassionate and Be Bold — we work alongside young people and their families to create safer, healthier futures. Our approach is grounded in evidence, shaped by compassion and rooted in the communities we serve.

As part of our 2030 Strategy, we are strengthening early intervention, safeguarding and whole-family responses so that young people can access the right support at the right time. This role is central to that ambition.

About the Role

We are seeking a Resilience Duty Worker to join our Integrated Whole Family Recovery Service across Hertfordshire. Working within a multidisciplinary team, you will support young people affected by substance use and associated safeguarding risks—helping to reduce harm, build resilience and improve outcomes.

This is a varied, frontline role requiring strong engagement skills, sound judgement and a clear understanding of safeguarding practice. You will work flexibly across the county, responding to need and ensuring timely access to appropriate pathways.

Key Responsibilities

You will:

• Act as a key point of entry into the service, processing referrals and completing initial triage assessments.

• Identify, respond to and escalate safeguarding concerns in line with statutory guidance and best practice.

• Reduce drug- and alcohol-related harm for young people and the wider community through evidence-based interventions.

• Hold a small caseload, delivering brief interventions focused on substance use and risk reduction.

• Manage and monitor waiting lists, maintaining contact with young people awaiting allocation to a keyworker.

• Advocate for access to partner services and coordinate support across agencies.

• Support positive, holistic outcomes for young people’s health and wellbeing—reducing risk and increasing resilience.

• Monitor referrals, identify appropriate treatment pathways and ensure timely progression through services.

• Work peripatetically across Hertfordshire to meet the needs of young people and families.

• Build strong partnerships with families, professionals and community services.

Where: This role will be based across Hertfordshire County (Full UK driving licence and access to a car will be essential)
Full Time Hours: 37.5 per week
*Salary: £27,861.26 - £32,002.35
Allowance: Outer Fringe £683.99

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

Working in Hertfordshire

Across Hertfordshire, Change Grow Live works in partnership with children’s services, education, health and community organisations to deliver integrated, safeguarding-led support. Our services are designed to reflect local need, remove barriers to access and ensure young people receive timely, effective interventions. In this role, you will contribute directly to a coordinated, whole-family approach that is built on evidence and compassion and rooted in local communities.

About You

You will bring:

• Experience of working with young people and a strong understanding of the challenges they face.

• Knowledge of safeguarding practice for children and young people, including the Fraser Competence framework.

• A sound understanding of drug and alcohol issues and experience in a related field.

• Familiarity with evidence-based approaches to young people’s substance misuse treatment and best practice guidance.

• Excellent communication skills, both verbal and written, with strong IT capability.

• The ability to maintain accurate records and meet reporting deadlines.

• The ability to work flexibly and collaboratively within a multidisciplinary team.

• A full UK driving licence and access to a car (essential).

We Thrive at Change Grow Live By:

• Recruiting for success and recognising the contribution of our people.

• Creating safe, healthy, agile and flexible environments where people can do their best work.

• Learning, developing and growing together, building confidence and capability.

• Fostering belonging, inclusion and openness, where every voice counts.

• Delivering world-class learning and organisational development, aligned to our values and strategy.

What We Offer

• 25 days annual leave plus bank holidays (rising by one day per year of service, capped at 30 days)

• A paid weekly Wellness Hour, access to our Wellness Hub and Employee Assistance Programme

• Contributory pension scheme

• A wide range of benefits, including discounts for shopping, cinema and holidays

• A friendly, supportive team environment

• Training, career development and progression opportunities

• Refer-a-Friend scheme

Apply Now

Please ensure your application and supporting statement clearly demonstrate how your experience aligns with the requirements outlined in the job description.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. Unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close this vacancy early if we receive a high volume of applications, so early application is encouraged.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

Outer Fringe (£694.25)

Interview Date

26/1/2026

Closing Date

15/1/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Do you want to make a real difference in the lives of older and vulnerable people in our community? Are you a strategic, values-driven leader looking to make an impact?

At WECHI, our purpose is to support older people to remain living comfortably and independently in their own homes for as long as they choose. If you are passionate about applying your skills to a meaningful cause, the Head of Central Services role offers a unique opportunity to lead and make a difference, guided by our values of care, respect, integrity, and collaboration.

In this senior leadership role, you’ll work closely with the CEO, Management Board and management team to shape our financial strategy, strengthen governance, and ensure effective management of our people, data, IT and facilities functions. This is a fantastic opportunity to bring your expertise to an organisation with a big heart, a strong social purpose and a team that genuinely cares.  

What you’ll lead on

Strategic Finance & Planning

• Lead the development of financial and commercial strategies that support WECHI’s long-term vision.
• Oversee annual budgets, forecasts and business planning.
• Provide clear, insightful financial information to support Board and Executive decision-making.

Financial Management & Reporting

• Lead all financial reporting, including monthly reviews, cashflow management, quarterly management accounts, BVAs and year-end accounts (including subsidiaries).
• Manage the annual audit and maintain strong relationships with bankers, insurers and auditors.
• Ensure robust financial controls, policies and procedures across the organisation.

Operational Performance & Growth

• Partner with operational teams to improve performance, efficiency and financial sustainability.
• Provide financial modelling and support for bids, business cases and new service development.
• Contribute to revenue growth, including development of commercial opportunities and private income streams.

Governance, Risk & Compliance

• Act as Company Secretary, ensuring statutory and regulatory compliance.
• Strengthen organisational governance and risk management, including maintenance of risk registers.
• Ensure compliance with data protection, information governance and financial regulations.

Corporate Services Leadership

• Manage the People Support Lead, providing line management and oversight, while working collaboratively to ensure HR compliance, develop people strategy, and coordinate on key operational matters including payroll and budgets.
• Lead IT oversight and the outsourced IT function, ensuring systems are maintained and improved.
• Oversee facilities management and represent WECHI as a Director for Hide Market Management.

For a full description of duties, person specification, and benefits, please see the attached JD.

This is an exciting opportunity for a Head of Central Services to shape the future of WECHI, make a lasting impact, and champion our values of care, respect, integrity, and collaboration. If you think that's you,we’d love to hear from you!

Age UK is committed to helping older people live better every day. To support this mission, we're transforming the Age UK Network with a modern CRM approach, centred on Salesforce. We are hiring a National Manager, CRM Systems on an 18 month fixed-term basis to oversee this programme.

As National Manager, CRM Systems, you will lead and manage a team delivering Salesforce solutions across the Age UK Network. You will oversee the day-to-day management of the platform while developing long-term strategic plans for governance, improvement, and adoption. This role involves driving implementation projects with Network Partners, ensuring successful onboarding and continuous improvement, and acting as product owner to manage the Salesforce roadmap, sprint planning, and quality assurance.

You will deliver training and engagement sessions to maximise user adoption and impact, manage external suppliers, and ensure robust support functions for the platform. A key part of the role is enabling effective data capture and reporting to demonstrate impact for older people.

This is a senior leadership position for someone with strong experience in CRM systems, preferably Salesforce, combined with expertise in project and product management and team leadership. You will bring technical understanding and strategic vision to deliver real change across the Age UK Network.

For a more extensive list of responsibilities, please review the job description below.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office once a week. Travel costs to the London office are not covered by the charity.

Age UK internal grade - 4LT

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

Experience of managing a Salesforce solution, including managing a team of certified Salesforce colleagues to continually deliver, improve and implement a Salesforce solution. A, I

A substantial and successful track record of programme and project management delivering at all stages, in particular case, contact & rostering system implementation health/care/voluntary sector environment. A, I

Experience of working with operational and service delivery teams to gather, assess and validate requirements, and establishing set processes across a team. A, I

Experience of managing day to day relationships with key suppliers, maintaining operational delivery. A, I

Experience of multi-year roadmap planning for CRM solutions, developing strategic and operational plans to deliver against the requirements of the organisation. A, I

Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of senior stakeholders and managing cross divisional/organisational input. A, I

Experience of establishing, managing and continually improving governance processes in relation to CRM solutions. A, I

Experience of the provision of a range of services or projects for older people in a not for profit organisation or other relevant context.  A

Skills and Knowledge

Expert knowledge of Salesforce, specifically the Non-Profit Cloud, Service Cloud and Field Service. Certified Salesforce Administrator. A, I

Understanding of the role CRM systems play in enabling the delivery of services for older people, and enabling the wider operations of small to medium sized charities. A, I

Exceptional communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. I

Excellent analytical, problem-solving, and decision-making skills, with the ability to understand and interpret complex information and make evidence led recommendations. I

Understanding of the role the voluntary sector plays in the provision of services for older people, within the wider health and social care landscape. A

Understanding of data protection general principles, and processes, including an understanding of the DPIA and how legal agreements may be established to support effective data sharing. A

Personal attributes

Ability to deliver to deadlines within a fast paced environment, and able to prioritise capacity across multiple demands, requirements and stakeholders. I

Ability to easily communicate complex information to a variety of audiences and stakeholders at all levels. I

Great to Haves: 
The below competencies will be assessed at the indicated stage of the recruitment process: 
Application = A, Interview = I, Test = T, Presentation = P 

Experience 
Experience of multiple CRM solutions, both Microsoft Dynamics and other solutions. A, I
Experience of working with data and insight teams to translate impact frameworks and data requirements into CRM solutions to enable practical collection and reporting. A, I

Skills and Knowledge 
Salesforce Certification across non-profit, Service Cloud and Field Service. A
Agile project management or change management qualification. A

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

The role will be required to be in the linked office at least once per week. In this case the linked office is One America Square. The role will be required to travel across the UK, and this may require overnight stays from time to time.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Prospectus is pleased to be collaborating with a UK charity founded by families who lost loved ones to gambling-related suicide to recruit for a new CEO to join them on a 12-month fixed term contract to start in March 2026. The charity operates as a fully remote working organisation however there will be some UK travel required as part of the role.

The Chief Operating Officer is the most senior staff role within the organisation, responsible for the day to day running of the charity and, in close coordination with the co-founders, delivering the organisation’s strategy. During this fixed term contract, the interim COO will be responsible for overseeing major change and growth as they move into a new funding system through the statutory gambling levy. In addition, the interim COO will ensure the ongoing delivery and quality of the charity’s services and activities, and will lead and support their expert and agile staff team.

The successful candidate will have significant experience in a senior leadership role within a small charity setting. You will have demonstrable experience leading, developing and nurturing teams including remote workers. Having worked successfully at a strategic level, you will be adept at delivering strategic and operational plans, with the ability to stay on top of all aspects of the organisation. In addition to the inward facing parts of the role you will also demonstrate the drive and experience to work externally, with a range of stakeholders and contractors. You will demonstrate passion for the mission, operating with a strong political awareness and sensitivity around the subject area.

To apply please submit your CV and a two page supporting statement, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining the charity and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Person Specification section in the Job Pack. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.