Alumni and supporter care officer jobs
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The Difference is seeking a Director of Engagement and School Partnerships to grow our traded relationships with schools and sector partners, and build the systems and team to deepen impact at scale.
This senior role ensures partnerships, delivery and learning work as one coherent cycle from first contact to long-term partnership.
Key Responsibilities
- Grow traded relationships : build and convert a pipeline of trusts and LAs into our programmes
- Build a sequenced pipeline :turn engagements from press and events into a journey towards deeper work
- Design the partner journey :map and improve from first contact through onboarding and renewal
- Develop CRM and systems :track relationships and income with discipline
- Org-wide leadership :senior ambassador and leadership team member
About The Difference Every day, 5,500 children are suspended from England's schools, doubling their NEET likelihood by 24. The Difference tackles this through whole school inclusion training leaders, researching what works and turning insights into policy. Our vision: lost learning falling nationally by 2030.
About You: Essential
- Shared values and commitment to the children most affected by lost learning
- Credibility with schools, trusts and local authorities
- Experience designing end-to-end partner journeys
- Hitting income targets while staying honest about quality
- Knowledge of school improvement or inclusion to work with programme experts
- Building routines that help a team deliver consistently
- CRM or pipeline experience to drive decisions
- Managing relationships :expectations, risks and progression
- Strategic judgement :balancing delivery against long-term value
- Managing people and building a culture of clarity, care and accountability
- Critical friend in a senior team
Desired
- Background in partnerships, engagement, account management or business development
- Experience scaling a programme while protecting quality
- Experience building business cases for school-sector audiences
- Experience designing renewal or progression models
- Experience with schools, trusts, LAs or education charities
- Insight into children affected by exclusion, poverty or SEN
Please see the attached Job Description for full details. We are committed to building a diverse team and encourage applications from under-represented groups. All applications assessed with names and protected characteristics redacted.
Registered Charity
21 - 50
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
Thank you!
Help shape the future of education by building a vibrant community as our new Development and Alumni Relations Officer. You will connect former students, parents, and local groups to create life-changing opportunities. It’s a dynamic role where your people skills, organisation, and passion will make a lasting impact.
Why You'll Love This Role
- Make an Impact: Directly support the transformational power of education by engaging the community in the lives of our students.
- Never a Dull Moment: Enjoy a varied workload where "no two days are the same".
- Connect with People: Build meaningful rapport across a wide network of former students, staff, and parents.
What You'll Do
- Event Management: Coordinate everything from casual coffee mornings to formal reunions and careers events.
- Communications & Media: Source inspiring stories, draft newsletter copy, and utilize traditional and digital media.
- Relationship Building: Act as the primary bridge between the department and the local community.
- Administration & Database: Maintain accurate records and ensure smooth day-to-day departmental operations.
Who We Are Looking For
- A "real people person" who excels at making authentic connections and building rapport with others
- A highly organised problem-solver capable of managing multiple projects simultaneously and with a meticulous eye for detail
- A self-motivated person with a 'can do' attitude and a willingness to lend a hand, whatever the task
- Someone with a genuine passion for making a difference in the lives of others.
The client requests no contact from agencies or media sales.
Thank you!
Part-funded by a generous donation from Backstage Trust, this is a new and pivotal role designed to transform Theatre Centre's fundraising capacity by strengthening systems, increasing income diversity, and building long-term financial resilience. The postholder will play a key role in helping the organisation capitalise on its artistic impact and case for support, while building momentum towards its 75th anniversary in 2028.
This role will keep us focused on our development strategy and will have support from across the whole company: the Board, Executive and the core TC team. We have been steadily building our foundations and have some good funding relationships in place, committed individual givers, a strong, evidenced case for support, some incredible stats and feedback and above all an inspiring and exciting programme of work to offer for young people, artists and teachers across the country.
Our Development Manager will help us to bring in resources so that we can continue share our high-quality, specialist work as far as we can. We see development as a collaborative effort and we understand the need for the whole team to support development, that effective fundraising needs to be resourced with realistic timelines and expectations.
About the Role
Contract type: Fixed term to March 2028
Hours: 30 hours per week (0.8 FTE) - we're happy to discuss flexible working patterns that work best for you.
Salary: £24,000 per year (based on £30,000 per year pro rata)
Location: This role can be hybrid or predominantly home based, with some time spent working with colleagues in the office. Theatre Centre is based near Three Bridges station at Unit 4 Crawley Business Centre, Stevenson Way, Crawley, RH10 1TN.
Job Requirements
- A strong affinity with Theatre Centre's mission and a passion for creating opportunities for young people through the arts.
- A values-driven approach, with commitment to equity, inclusion, social justice and environmental responsibility.
- Collaborative, open and transparent working style.
- Comfortable working in a changing environment.
- Proven experience of fundraising within an arts organisation.
- Strong strategic thinking skills.
- Good written communication skills, including the ability to develop compelling cases for support and reports.
- Good understanding of the financial context of this work.
- Experience of building and managing relationships with funders, donors and stakeholders.
- Strong organisational and administrative skills, including data management.
- Experience of monitoring and reporting to demonstrate impact.
- Ability to manage competing priorities, work flexibly under pressure, and meet deadlines.
Job Responsibilities
The Development Manager will lead delivery of a phased fundraising strategy:
Phase 1 - Foundation: Build on our strong systems and processes and give us consistency in fundraising delivery, including building a robust pipeline of Trusts & Foundations and developing place-based income in Crawley and the Gatwick area.
Phase 2 - Private Phase: Expand individual giving by deepening relationships, developing major donors, and securing multi-year funding partnerships.
Phase 3 - Public Bring together all strategic and fundraising priorities in our 75th year, amplifying them into a public campaign that advocates for our change-making work.
If you'd like more information you're welcome to visit our website and download the job pack.
ACCESS AND INCLUSION
We are particularly keen to hear from applicants from communities that are underrepresented in the cultural workforce, particularly when considering disability, class and ethnicity, and people whose lived experience reflects the communities we work with. We guarantee to interview any disabled applicant who meets the minimum criteria for the post and have a budget to support access.
Registered Charity
6 - 10
Collaborating with young people to write a better future
