Alumni and supporter care officer jobs

Help shape the future of education by building a vibrant community as our new Development and Alumni Relations Officer. You will connect former students, parents, and local groups to create life-changing opportunities. It’s a dynamic role where your people skills, organisation, and passion will make a lasting impact.

Why You'll Love This Role

• Make an Impact: Directly support the transformational power of education by engaging the community in the lives of our students.
• Never a Dull Moment: Enjoy a varied workload where "no two days are the same".
• Connect with People: Build meaningful rapport across a wide network of former students, staff, and parents.

What You'll Do

• Event Management: Coordinate everything from casual coffee mornings to formal reunions and careers events.
• Communications & Media: Source inspiring stories, draft newsletter copy, and utilize traditional and digital media.
• Relationship Building: Act as the primary bridge between the department and the local community.
• Administration & Database: Maintain accurate records and ensure smooth day-to-day departmental operations.

Who We Are Looking For

• A "real people person" who excels at making authentic connections and building rapport with others
• A highly organised problem-solver capable of managing multiple projects simultaneously and with a meticulous eye for detail
• A self-motivated person with a 'can do' attitude and a willingness to lend a hand, whatever the task
• Someone with a genuine passion for making a difference in the lives of others.

Accountable to:  Service Manager 

Responsible for:  None 

Location:  Baca office, Loughborough, England with occasional travel to Cambridge and locations where Baca’s services are delivered. 

Hours:  37.5 hours per week (evening and weekend as required and be part of the on-call team to deliver out of hours emergency support as part of a rota.)

Salary:  £30,000 a year 

Help Change Young Lives 

At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives. 

We are seeking a passionate and committed Youth Engagement & Opportunities Coordinator to deliver engaging programmes and meaningful opportunities for young people seeking refuge. 

In this rewarding role, you will help young people build confidence, independence, and pathways into education, employment, and community life. You’ll also work closely with partners, alumni, and colleagues to ensure young people’s voices shape the services they receive. 

Key Responsibilities 

• Coordinate opportunities that support young people’s independence, wellbeing, and life skills 

• Enable access to education, employment, volunteering, and community activities 

• Build partnerships with employers, charities, and local organisations 

• Support youth voice, participation, and co-production across services 

• Develop and engage an active alumni network 

• Deliver safe, inclusive programmes and activities 

• Monitor outcomes and continuously improve services 

• Maintain accurate records and uphold safeguarding standards 

About You 

• Experience in youth work, community development, or a related field 

• Strong communication and relationship-building skills 

• Ability to coordinate multiple programmes and partnerships effectively 

• A compassionate and professional approach when working with vulnerable young people 

• A strong commitment to safeguarding and promoting wellbeing 

Desirable: 

• Experience working with asylum seekers or vulnerable groups 

• Knowledge of trauma-informed approaches (e.g. PACE, Trauma Recovery) 

• Additional language skills 

• Experience in partnership development or programme delivery 

Additional Information 

• Occasional evening and weekend work required 

• Participation in an on-call rota 

• Travel between service locations 

What We Offer 

• The chance to make a meaningful difference 

• A supportive, values-driven team 

• 33 days’ holiday (pro rata), pension, wellbeing support, and more 

Apply Now  

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.  

Please note: You must have the right to work in the UK for this role. You must also be able to legally drive in the UK for this role.

Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.  

Part-funded by a generous donation from Backstage Trust, this is a new and pivotal role designed to transform Theatre Centre's fundraising capacity by strengthening systems, increasing income diversity, and building long-term financial resilience. The postholder will play a key role in helping the organisation capitalise on its artistic impact and case for support, while building momentum towards its 75th anniversary in 2028.

This role will keep us focused on our development strategy and will have support from across the whole company: the Board, Executive and the core TC team. We have been steadily building our foundations and have some good funding relationships in place, committed individual givers, a strong, evidenced case for support, some incredible stats and feedback and above all an inspiring and exciting programme of work to offer for young people, artists and teachers across the country.

Our Development Manager will help us to bring in resources so that we can continue share our high-quality, specialist work as far as we can. We see development as a collaborative effort and we understand the need for the whole team to support development, that effective fundraising needs to be resourced with realistic timelines and expectations.

About the Role

Contract type: Fixed term to March 2028

Hours: 30 hours per week (0.8 FTE) - we're happy to discuss flexible working patterns that work best for you.

Salary: £24,000 per year (based on £30,000 per year pro rata)

Location: This role can be hybrid or predominantly home based, with some time spent working with colleagues in the office. Theatre Centre is based near Three Bridges station at Unit 4 Crawley Business Centre, Stevenson Way, Crawley, RH10 1TN.

Job Requirements

• A strong affinity with Theatre Centre's mission and a passion for creating opportunities for young people through the arts.
• A values-driven approach, with commitment to equity, inclusion, social justice and environmental responsibility.
• Collaborative, open and transparent working style.
• Comfortable working in a changing environment.
• Proven experience of fundraising within an arts organisation.
• Strong strategic thinking skills.
• Good written communication skills, including the ability to develop compelling cases for support and reports.
• Good understanding of the financial context of this work.
• Experience of building and managing relationships with funders, donors and stakeholders.
• Strong organisational and administrative skills, including data management.
• Experience of monitoring and reporting to demonstrate impact.
• Ability to manage competing priorities, work flexibly under pressure, and meet deadlines.

Job Responsibilities

The Development Manager will lead delivery of a phased fundraising strategy:

Phase 1 - Foundation: Build on our strong systems and processes and give us consistency in fundraising delivery, including building a robust pipeline of Trusts & Foundations and developing place-based income in Crawley and the Gatwick area.

Phase 2 - Private Phase: Expand individual giving by deepening relationships, developing major donors, and securing multi-year funding partnerships.

Phase 3 - Public Bring together all strategic and fundraising priorities in our 75th year, amplifying them into a public campaign that advocates for our change-making work.

If you'd like more information you're welcome to visit our website and download the job pack.

The Difference is seeking a Director of Engagement and School Partnerships to grow our traded relationships with schools and sector partners, and build the systems and team to deepen impact at scale.

This senior role ensures partnerships, delivery and learning work as one coherent cycle from first contact to long-term partnership.

Key Responsibilities

• Grow traded relationships : build and convert a pipeline of trusts and LAs into our programmes
• Build a sequenced pipeline :turn engagements from press and events into a journey towards deeper work
• Design the partner journey :map and improve from first contact through onboarding and renewal
• Develop CRM and systems :track relationships and income with discipline
• Org-wide leadership :senior ambassador and leadership team member

About The Difference Every day, 5,500 children are suspended from England's schools, doubling their NEET likelihood by 24. The Difference tackles this through whole school inclusion  training leaders, researching what works and turning insights into policy. Our vision: lost learning falling nationally by 2030.

About You: Essential

• Shared values and commitment to the children most affected by lost learning
• Credibility with schools, trusts and local authorities
• Experience designing end-to-end partner journeys
• Hitting income targets while staying honest about quality
• Knowledge of school improvement or inclusion to work with programme experts
• Building routines that help a team deliver consistently
• CRM or pipeline experience to drive decisions
• Managing relationships :expectations, risks and progression
• Strategic judgement :balancing delivery against long-term value
• Managing people and building a culture of clarity, care and accountability
• Critical friend in a senior team

Desired

• Background in partnerships, engagement, account management or business development
• Experience scaling a programme while protecting quality
• Experience building business cases for school-sector audiences
• Experience designing renewal or progression models
• Experience with schools, trusts, LAs or education charities
• Insight into children affected by exclusion, poverty or SEN

Please see the attached Job Description for full details. We are committed to building a diverse team and encourage applications from under-represented groups. All applications assessed with names and protected characteristics redacted.