Ambassador development manager jobs
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Fixed Term Contract (until March 2026)
Hours: 37.5 hours
Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.
As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.
This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 17 November 2025
Iterview Dates: 27 and 28 November 2025
The client requests no contact from agencies or media sales.
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as an Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 10 November 2025
Interview date: 17 November 2025
The client requests no contact from agencies or media sales.
We are recruiting for a Community Engagement Coordinator join our team in the Community Engagement team.
Job Title: Community Engagement Coordinator
Location: At least once a week in our head office in Vauxhall, weekly visits to our refuge’s (travel expenses will be covered) and homeworking
Salary: £28,857.12 per annum(Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a community engagement coordinator who is passionate about supporting women and children impacted by domestic violence and other forms of abuse. The community engagement coordinator will work as part of a team of the community engagement service working across East, West and South London. The key aims of this new service are to build relationships with specialist providers across south, west, and east London, where our services are clustered, to develop a menu of enhanced support opportunities to meet survivors’ social, health and financial needs.
This is a very important role in Refuge, which will make a real difference to the lives of the women and children that Refuge supports every day. Together as a team, you will create pathways to decrease social inclusion, increase participation in community activities, employment, education and training. You will be skilled at working with a diverse range of audiences and will be adept at creating and developing new partnerships and pathways that improve the lives of survivors of domestic abuse and gender-based violence.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 27 November 2025
Interview Date: 10 and 15 December 2025 (In-person at our head office in Vauxhall, London)
The client requests no contact from agencies or media sales.
Who we’re looking for
We’re looking for an exceptional Director of Fundraising and Communication who will lead our fundraising and communications with vision and purpose, helping us grow our reach, deepen our impact and amplify our voice. You’ll be joining a people-centred, mission-driven team, united by a shared commitment to making a meaningful difference. At a time when vulnerable young people face increasing challenges, our work has never been more urgent. If you’re motivated by impact and driven by purpose, this is a good opportunity to contribute to lasting change.
You will be stepping into a well-established and highly effective organisation, but one that remains energised by innovation and continuous improvement. We actively welcome fresh thinking and new approaches that help us evolve and enhance our work.
What will you do?
This is a pivotal moment to join JET as we build on fourteen years of impact and enter a new chapter in our journey. We have ambitious plans to expand our reach and influence, and we’re seeking someone who can help us strengthen our funding base and sharpen our message.
Reporting directly to the CEO, you will lead and develop our fundraising team, shaping a cross-stream strategy and an integrated communications plan. You’ll be responsible for setting the strategic direction for fundraising, communications and events across the organisation. By doing so you will raise JET’s national profile, grow our supporter base and significantly increase income to support programme expansion.
You’ll bring strong experience across multiple fundraising streams, with a proven track record of securing significant multi-year funding and building lasting relationships with funders—both individuals and organisations. Alongside leading our fundraising efforts, you’ll take ownership of our brand, ensuring clarity and consistency in our messaging, helping partners tell our story, and securing positive media coverage.
You’ll lead the development of campaigns, fundraising and marketing activities, and digital engagement that not only enhance our national profile but also drive supporter engagement and income growth.
This is a home-based role, with travel required to and within the regions where we operate, including attendance at key events.
About you
You will provide strategic leadership across fundraising, communications, marketing and events. Your work will be closely aligned with JET’s five-year strategy, enabling continued growth in funding and programme delivery.
You’ll bring a wealth of experience in leading fundraising and communications at a strategic level, with a strong understanding of the sector and a track record of securing and sustaining major gifts and partnerships. You’ll be adept at managing integrated campaigns across multiple channels and growing income through sustainable funding models.
Your leadership style will be collaborative and empowering, with the ability to build high-performing teams and foster a culture of accountability and innovation. You’ll be a confident communicator, able to inspire and influence, with excellent relationship-building skills and a strategic mindset.
Above all, you’ll be passionate about JET’s mission to empower young people facing adversity. You’ll be a credible ambassador, committed to equality, diversity and inclusion and driven by the desire to make a meaningful difference.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
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Flexible working
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Enhanced annual leave
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Homeworking allowance
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Occupational pension scheme
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Occupational sickness scheme
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Special paid leave provision
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Enhanced family leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is 16th November 2025 at [23:30].
Interview Process
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First-round interviews: Monday 24th November (online)
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Meet the team task and fireside chat: Thursday 27th November
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Final interview (in person, London): Monday 1st December
Questions?
Contact us through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. As part of our recruitment process, we want to make clear that we are not able to offer visa sponsorship for this position.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
We also reserve the right to cancel the final stage of interview on 1st December if candidate does not meet expectations at this stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Around 200,000 Ukrainians have arrived in the UK since Ukraine was invaded in early 2022. Settled's Ukraine Advice Service is at the forefront of providing expert immigration advice on Ukraine visa schemes and related matters. This post will bring much needed additional capacity to a small, very busy team. In this post you will use your expertise to respond promptly and compassionately to Ukrainian citizens pre- and post-arrival in the UK and their family members; providing free, high-quality, responsive information, advice and support services in relevant languages to secure their right to remain in the UK. You will also work effectively with volunteers, referral partners and Ukrainian communities throughout the UK.
Applicants should submit a CV and a cover letter. The cover letter should briefly explain how you meet the requirements set out in the Job Description and Person Specification.
The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a Grants & Compliance Officer to support the fundraising team based at our London office.
Deadline: 5pm Wednesday 26th November
Location: London
Salary: Starting salary £36,604 rising to £40,796 pro rata, inclusive of £4,000 London Weighting (£18,302 rising to £20,398 actual)
Hours: Part-time, 16 hours per week (0.5 FTE)
Contract type: This is 12-month maternity cover post (ending 31st December 2026)
This exciting role will support our work in preventing poor mental health and protecting mental health primarily through administrating the contracts of our existing programmes funded by external grants and maintain and grow our trust and foundations supporters. This post is key in ensuring we fulfil our requirements to our grant funders and keep our trust donors up to date with our work.
What does the role involve?
- Maintain relationships with existing trust and grant funders
- Develop and updates cases for support to trust funders
- Support project teams to report on the progress of their grant funded activity
What skills, knowledge and experience are we looking for?
- Demonstrable experience of setting up & managing administrative systems
- Experience of using a database
- Attention to detail and strong written skills
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Wednesday 26th November and we are unable to accept late applications. Online interviews are planned for Tuesday 9th December.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Welcome to Ada
Ada is a ground-breaking college and charity focused on using technology (tech) as a tool for social mobility and addressing the diversity and gender gaps in the tech sector. Ada’s mission is to educate and empower the next generation of diverse digital talent. Our core values, which sit at the heart of our work, are Rigour, Resilience, Creativity, Curiosity and Collaboration.
Established in 2016, Ada was the first new Further Education College in England since 1993. We currently have approximately 500 students and apprentices, with plans well underway to grow to over 850 learners by December 2025. This growth is supported by our two city centre hub campuses in London (Pimlico/Victoria) and Manchester (Ancoats).
Ada stands apart due to the quality of teaching, learning, and assessment of computer science; fantastic progression outcomes for learners; the breadth and depth of our industry partnerships; our focus on outreach and learner diversity, especially from disadvantaged backgrounds; and our high support, high expectations culture for staff and learners. Ada received a ‘Good’ rating, with Outstanding features, in Ofsted inspections in October 2018 and again in March 2023.
Job Purpose
This role is critical for delivering activities with our prestigious corporate supporters while simultaneously building an impactful alumni community. The postholder will join Ada during an exciting phase of growth and will be responsible for both stakeholder management, volunteering and events and ensuring former students and apprentices are supported in their career progression and engagement through the #alwaysAda alumni programme. The role focuses on supporting partnerships and shaping and delivering events, including professional development, volunteering, and mentoring/support.
Key Duties and Responsibilities
The Philanthropy and Alumni Executive Officer will be responsible for a combination of corporate partnership delivery and alumni community management:
A. Corporate Partnerships, Fundraising & Volunteering
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Support the department to develop and deliver partnership plans for all supporters.
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Ensure partnership objectives are met across programme activity, including employee volunteering.
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Work with other teams to deliver volunteering opportunities, especially the Coaching programme which matches corporate volunteers to learners.
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Develop briefings and communications to corporate partners to strengthen partnerships.
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Provide tracking and reporting of all engagement activities with partners.
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Deliver a suite of events and touch points for supporters, and support the delivery of a calendar of events such as Ada Lovelace Day, 10th year anniversary, International Women's Day and other flagship events
B. Alumni Relations and Community Management
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Develop and maintain an ongoing dialogue with the alumni community
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Produce termly newsletters
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Undertake regular data collection cycles (using surveys and research) to track current employment and needs of alumni.
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Maintain our Alumni Data ensuring rigorous data protection/GDPR rules are adhered to.
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Help to continuously improve the alumni programme offer
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Deliver and shape a programme of planned communications and marketing to drive alumni engagement.
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Track and maintain alumni engagement, with a drive for meaningful engagement
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Deliver and shape a programme of both in-person and virtual events and activities to drive impact, such as a jobs board, career coaching, and networking events.
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Maintain, manage, and internally champion the alumni database.
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Recruit and support champions from within the alumni network to act as alumni ambassadors.
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Attend professional development activities and meetings that may take place outside of normal working hours.
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Be an internal advocate for the Ada alumni community and external go to for Alumni involvement.
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Maintain and grow the alumni LinkedIn group.
Person Specification
The successful candidate will be an excellent communicator and relationship builder who embodies Ada’s values (Curiosity, Creativity, Collaboration, Rigour and Resilience).
Essential Experience and Qualifications
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Experience of successfully delivering employee volunteering programmes.
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Experienced at dealing with a range of people in an outward-facing role.
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Experience managing individuals and groups of volunteers.
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Experience of in-person event delivery working with corporate stakeholders.
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Experience in the delivery and management of external events and/or volunteering projects.
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Fundraising experience or interest in following a career in fundraising and corporate partnerships.
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Experience of managing and collecting data sets, and the ability to think critically and analyse data/feedback to modify activity.
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Excellent project management skills and the ability to manage conflicting deadlines and priorities and work under pressure.
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Relationship building across a wide range of stakeholders.
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Degree level qualification or appropriate professional experience.
Skills, Qualities, and Aptitudes
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Excellent digital, organisational, and time management skills.
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A confident demeanour and engaging communication and presentation skills.
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Strong collaborative working skills, with a versatile solution-orientated team player attitude.
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Enthusiastic, creative, and self-motivated.
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Commitment to equality and diversity.
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Passion about Ada’s work and mission to make a positive difference to the next generation.
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A willingness to work flexibly and where necessary outside of normal working hours.
Desirable Experience
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Project management, including planning, executing, and successfully delivering projects.
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CRM and data set management.
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Knowledge of the tech sector industry and how to work with people starting their careers.
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Experience working in education, alumni relations, membership organisations, or charities.
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Knowledge of digital events tools such as webinars and/or online community platforms.
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Budget management experience.
Safeguarding and DBS
The successful candidate will undergo an enhanced Disclosure and Barring Service (DBS) check before taking up the post. The postholder must adhere to and ensure compliance with the College’s Safeguarding Policy at all times for the welfare of children, young people, and vulnerable adults.
Equal Opportunities
Ada is committed to providing equality of opportunity and promoting diversity, ensuring applicants are treated solely on the basis of their merits, abilities, and potential without unjustified discrimination. Ada encourages applications from individuals with a disability who can carry out the duties of the post.
Sponsorship
Ada does not have a sponsorship licence, and therefore can only consider applications from candidates who have the legal right to work or remain in the UK.
How to Apply: Please submit your CV and a brief supporting cover letter outlining your suitability and interest in the role.
Applications are reviewed on a rolling basis, and early applications are recommended.
Good luck with your Application!
our mission is to educate and empower the next generation of diverse digital talent.
Founded in 1823 by Samuel Codner as a mission to support English-speaking people in Newfoundland, the Intercontinental Church Society (ICS) has grown into a dynamic Anglican mission agency. For over two centuries, ICS has supported evangelism, church planting and chaplaincy across the globe, particularly among English-speaking people living, working or travelling outside their home countries.
With over 1.5 billion English speakers worldwide our mission is global, reflected by our chaplaincy congregations which are richly multinational.
We currently have 48 Mission Partners in 17 countries over 4 continents.
Our foundations are strong. We are financially stable, spiritually vibrant with a highly engaged Council and committed team.
We feel that the time is ripe to pursue growth. This is a watershed moment.
Under The Reverend Canon Richard Bromley’s leadership, as Mission Director, our governance, relationship with the Diocese of Europe and our partnership with our chaplaincies have been greatly strengthened.
In this season we are launching a new 10-year vision to plant 50 English-speaking Anglican churches in major cities and towns across Europe, to proclaim the gospel in culturally relevant ways, foster collaboration with other denominations and congregations, and become catalysts for further church plants.
We are now seeking to appoint a dynamic Mission Director as Richard’s successor.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian.
You will be a Christian with a vibrant evangelical faith embracing a generous orthodoxy, with a breadth of senior strategic leadership experience in a cross-cultural Christian mission setting, pastoral and relationship building skills and compassion and wisdom to navigate the opportunities and challenges of the season ahead. You will also be passionate about our vision to reach people for Christ.
Chief Executive Officer
£110,000 - £125,000 per annum + benefits
Hybrid / London
Prospectus is proud to be partnering with a leading UK music therapy charity. For over 60 years, the organisation has worked to ensure that music is accessible to all, not just as a creative outlet, but as a powerful tool for connection, communication and care. Its unique, evidence-based practice supports people facing some of life’s most complex challenges, from neurological conditions and developmental delays to mental health difficulties and life-limiting illnesses.
At the heart of the charity’s work is a clear mission: to use music to break down barriers and challenge injustice. With a bold new strategy and a clear national ambition, the organisation is calling for music therapy to be recognised, integrated and accessible as part of the UK’s health and care system.
The charity is now seeking a new Chief Executive Officer to lead the next phase of this journey. This is a significant leadership opportunity for an experienced, purpose-driven executive who can inspire teams, influence national conversations and ensure long-term impact and sustainability.
As CEO, you will be responsible for leading the organisation with clarity, compassion and strategic focus. You will work closely with the Board and Senior Leadership Team to ensure that the charity remains financially resilient, operationally effective and deeply aligned to its values. You will act as a key ambassador for the organisation, building strategic partnerships, engaging with government and funders, and championing the transformative power of music across a wide range of sectors. Internally, you will lead on organisational culture, team wellbeing and inclusive practice, ensuring the charity remains a values-led and mission-driven employer of choice.
We are looking for a leader who brings:
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Significant senior leadership experience, ideally at CEO or Executive Director level, within a complex, purpose-driven organisation
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A strong track record in strategic planning, income growth and organisational transformation
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Excellent communication and influencing skills, with experience representing an organisation at a national level
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Experience working with a Board of Trustees to ensure strong governance and long-term sustainability
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A deep personal commitment to equity, diversity, inclusion, wellbeing and social impact
While direct experience of music therapy is not essential, candidates must demonstrate a strong alignment with the mission and values of the organisation. You will understand the importance of creative expression, human connection and inclusive access to care, and bring the leadership skills to make these values a reality across the UK.
Please see the dedicated microsite located in the job advert on the Prospectus website for a more detailed outline of the role, along with additional information about the organisation and community.
How to Apply
Please apply by submitting an up-to-date CV and a supporting statement addressing the role requirements via the Prospectus website.
At Prospectus, we are committed to supporting all candidates through the recruitment process. The charity is a Disability Confident Employer and as such we are applying a Disability Confident approach. You will have the opportunity to provide further information regarding your disability or any reasonable adjustments you may require. We welcome candidates from all backgrounds and are particularly keen to hear from those with lived experience of the communities the charity serves.
Timeline
Application deadline: 19th November 2025
1st Interviews with Prospectus: w/c 24th November 2025
2nd interviews with the charity: w/c 1st December and w/c 8th December
Salary: £58,000 (reviewed in 6months and annually thereafter)
Location: Flexible, with travel across the UK and to British Rowing HQ in Hammersmith, London
Love Rowing is the Charitable Foundation of British Rowing, dedicated to transforming lives through the sport of rowing. We believe rowing can unlock potential, improve wellbeing, and open doors to new opportunities for young people from disadvantaged communities and for those with disabilities.
This is an exceptional opportunity for an entrepreneurial and inspiring leader to build on recent momentum and scale the impact of our work. Significant new funding from The Westminster Foundation has launched our Rowing to Success programme, setting the stage for growth and long-term sustainability.
As Foundation Director, you will shape and drive the next phase of Love Rowing’s development. You will lead fundraising strategy, build new partnerships with major donors, trusts and foundations, and develop innovative initiatives that create lasting social impact. You’ll work closely with a passionate team, a supportive and hands-on Board of Trustees, and the wider British Rowing community.
We’re looking for someone with a proven track record in securing substantial, multi-year funding and developing high-trust relationships with major donors and philanthropic partners. You’ll be an engaging advocate and storyteller, able to inspire others with the mission of changing lives through sport.
You’ll bring strategic vision, financial acumen, and a collaborative approach to leadership. Experience of governance, impact measurement, and working with boards or partner organisations will be key.
If you’re motivated by social impact, inclusion, and the belief that sport can be a force for change – this is your opportunity to make a lasting difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Workers should be “violence free in their own lives.” Applicants are asked not to put themselves forward for selection if this is not the case.
Location: Test Valley
Hours: Staffed 9am-5.00pm Monday to Friday Staff will provide an on-call out-of-hours service, on a rota basis including weekends.
MAIN PURPOSE AND SCOPE OF THE JOB
· To assess the needs of children and young people on an individual basis about their experiences of domestic abuse and provide appropriate individual support.
· To deliver and support the dedicated Advocacy Service for children and young people to enable them to express their views on matters important to them and issues which affect their lives
· To provide independent and confidential advocacy to support children and young people experiencing domestic abuse
· Increase community awareness and dialogue around domestic abuse to reduce stigma and promote a culture of support and prevention.
· Focus on breaking the cycle of abuse by offering targeted programs for children exposed to domestic abuse, providing them with the skills and support needed to overcome trauma and achieve their potential.
· Deliver age-appropriate workshops on topics such as healthy relationships, emotional resilience, and conflict resolution, equipping individuals with the tools to avoid abusive situations.
· To work in conjunction with adult support workers to assess the whole family and to provide appropriate support to adult survivors and their children.
· To develop and deliver a programme of activities and events to assist children in overcoming the negative effects of domestic abuse.
· To act as an advocate for children, attending school, court and child protection case conferences where required.
To participate in the delivery of the on-call out-of-hours service on a rota basis.
It is essential that the post holder has a driving license and access to a car for work purposes.
We are here to help survivors of domestic and sexual abuse move forward with their lives. Our aim is a life free from abusive relationships.

The client requests no contact from agencies or media sales.
Money Adviser – National Debtline
Salary: £36,069 per annum (inclusive of shift allowance) + excellent benefits
Birmingham (remote with some hybrid working)
Contract: Permanent
Hours: Full time, 35 hours per week (rota basis including evenings and occasional Saturdays).
Closing date: 16th November 2025
About the Role
Our client are passionate about making a positive difference. They’re now looking for Money Advisers to join our National Debtline team and help them support people across the UK to tackle their debts and manage their money with confidence.
As a Money Adviser, you’ll provide tailored, specialist money advice to clients. You’ll help clients navigate complex debt situations, providing clear, empathetic and non-judgemental support while meeting quality and productivity standards.
Your key responsibilities will include:
· Providing specialist money advice and support across multiple channels.
· Communicating with clients in a clear, supportive and empathetic way.
· Identifying and explaining appropriate debt solutions (e.g. DROs, IVAs, DMPs).
· Accurately maintaining client records and administrative processes.
· Collaborating with colleagues to ensure service quality and continuous improvement.
· Acting as an ambassador in all client and stakeholder engagement.
About You
Their ideal candidates will bring:
· Proven experience in a telephony customer service or advice role.
· Excellent communication skills – both written and verbal – with the ability to explain complex information simply to a variety of callers, some of whom may be distressed or have suicidal thoughts.
· A customer-focused, empathetic and non-judgemental approach. A high level of IT proficiency (Word, Excel, Outlook, Teams, Zoom) and ability to adapt to new systems.
· Strong organisational skills and the ability to manage workload effectively.
· Resilience and the ability to stay calm in challenging situations.
What they offer
They provide full training and extensive support to give you all the tools needed to become an exceptional adviser. The majority of their 10-week training programme will be conducted at their offices in Birmingham (Five Ways) along with some remote training too. You must be able to commit to training on a full-time basis.
Training to become a Money Adviser is challenging and also staying up to date with new legislation in this arena is important, therefore you need to be willing to manage your own development during and outside working hours. With the initiative to research some of the finer technical points of debt advice, you will possess the drive to succeed in a role that presents challenging targets.
We believe in taking care of our people, and we offer a great range of benefits, including:
· 29 days annual leave plus bank holidays
· A contributory pension scheme
· Flexible hybrid working arrangement
· Generous life insurance
· Wellbeing days to support your mental health
· A healthcare cashback scheme
· Access to an Employee Assistance Programme
· Working outside the UK (up to 30 days in a 12-month period)
· Free on-site gym (Birmingham)
· Enhanced maternity pay
· A birthday voucher to celebrate your special day
How to Apply
We’d love to learn more about you! Please send us your CV and a short cover letter (max 500 words) outlining how you meet the criteria in the job description and why you would be a great Money Adviser.
We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.
Important Information
We may close this advert and process early if we receive a high number of applications, so please apply as soon as possible.
We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.
Our Commitment to Inclusion
We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.
We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
The health information team produced high quality, accessible health and patient information for people affected by breast cancer or worried about their breast health. Our printed information is used by healthcare professionals across the UK, and our online information includes over 200 webpages.
The health content editor plays a pivotal role in the creation and reviewing of our information portfolio. We’re looking for an organised and collaborative individual to project manage and edit individual information products, working alongside our team of subject matter experts.
About you
You’re a clear communicator with the ability to break down complex medical information for a lay audience. You have excellent attention to detail and are committed to making health information accessible and accurate. You’ll be an experienced editor looking to put your skills and knowledge into practice. You’re someone who is used to juggling an array of projects and can manage and prioritise them.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Wednesday 19 November 2025 9 am
Interview date Week commencing 1 December 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.