Application support analyst jobs in birmingham, west midlands

SQL Insight Analyst

Salary: Up to £40,155 per annum   

Location: Remote with quarterly travel within the UK. See the “Please Note” section below for further details.

The vacancy   

We have an exciting opportunity for a SQL INSIGHT ANALYST to join our Data, Insight and Research Team working to support teams charity wide in making data-driven decisions. If you believe in the power of data, evidence and how that can help the lives of our armed forces community, this is the role for you. 

Please see below for more information on what just might be your future role.  

About The Role  

As a SQL Insight Analyst, you will be at the heart of our charity’s ambition to drive our decision making through evidence and data backed insights. Working closely with the rest of the Data, Insights and Research team to enable their access to aggregated or granular data points from our Services and Fundraising databases.

You will become an expert on the data points we collect at Help For Heroes and gain understanding of how these all play a part in achieving our overall goal of ensuring Members of the Armed Forces Community Live Well after Service.

About You  

You will be a highly motivated SQL code writer with a passion for making a difference in our community. You will need a sharp and dynamic mind that can infer the business logic that underpins the work we do. You will have the adaptability to be able to speak both in business logic and in the translated SQL language that access the data points needed to provide insight on a particular business challenge. Good organisational skills, energy and the ability to listen, build relationships and inspire both confidence and curiosity within our dataset will be essential to drive the change the Charity is looking for.

We are looking for someone with:  

• The ability to write efficient and accurate SQL code.

• An aptitude for understanding business logic and translating that into all code written.

• Strong communication skills to ensure that requirements are agreed and understood on both sides of the ask.

• Basic knowledge of BI tools, in order to implement connections and code to allow for visualisation of the aggregated data.

• Effective and efficient organisational and IT skills. 

PLEASE NOTE:  

• We meet as a team quarterly, most often in London or in Downton (near Salisbury). Travel and accommodation if required would be provided.

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday with core working hours of 10am-3pm. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.  

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check   

About the Team  

You’ll be joining a dynamic team of Research and Data Analysts who are passionate about supporting people to make a difference in their lives. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Research and Data analysts provide the insights that empower leadership across the charity to make decisions that move us towards our goal of Armed Forces Community Members living well after service.

Please see the job description for more details.  

Closing date: 14th November 2025 

Please note: We may close this vacancy early should we receive a high volume of strong applications.  

Remote (UK-based) | Full-time (4.5 day week) - temporary until 31st March 2026

Do your best work, for the right reasons.

At Oak, our work in data and analytics helps power our mission, ensuring that public funds are used wisely, transparently, and to the greatest impact for teachers and pupils across the UK.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

�� About the Role

At Oak, data analysis isn’t just about understanding outcomes, it’s about enabling impact. You’ll work at the heart of a mission-driven, fully remote organisation that takes pride in the clarity, fairness, and transparency of its financial management.

You’ll work with people across Oak to help them to track, measure and understand the impact of their work using data analysis, data visualisation, and communication skills.

This is a hands-on role with opportunities to work across the data life-cycle, from data collection, cleaning and transformation, analysis, and presentation. You'll have the opportunity to hone both your technical and interpersonal skills in the exciting Ed-Tech field.

�� What You’ll Be Doing

• Provides support for ensuring data and analytics drive knowledge, insights and shared context for the organisation.

• Drives the continuous improvement and quality of Oak’s insight generation tools, ensuring the organisation is supported to draw insight from Oak’s data.

• Produce and maintain high-quality visualisations that support both internal and third party educational research and insights.

• As a member of the Oak Team, you will contribute to the wider success and culture of the organisation and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.

• Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.

• Support all work across Data and Analysis and take on other general responsibilities as required..

�� What We’re Looking For

• Demonstrable experience and understanding of conducting data analysis, generating insights and visualising data.

• Comfortable working with stakeholders from non-analytical backgrounds, gathering requirements, and translating them into structured analytical questions and approaches.

• Highly data literate with a good working knowledge of data types, the use of basic descriptive statistics (e.g. mean, standard deviation), and how to use data visualisation tools and techniques effectively to communicate insight.

• Ability to logically structure approaches to data transformation and analysis (e.g. sequentially / modularly) coupled with a strong understanding of how analytical programming languages (e.g. SQL, Python, R etc) can be used to support this..

• You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to the requirements of the role and the culture at Oak. After the advert closes, your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to a remote interview on Zoom.

We love giving feedback, so at the end of the application process we'll share how well you performed.

We are aiming to start interviews in late November/early December.

We are experiencing really good responses to our job adverts. This may lead us to close the role early, so if you are considering applying then please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

We are looking for a data professional to support and manage significant changes in the way our charity uses, processes and manages data. Our teams pride themselves on evidence-informed practice, using research and data to enhance their work at every stage. There are elements of our charity’s work which are unique to our field, making our data highly valuable in contributing to the future of preventing child sexual abuse. We collect data all the time: on the individual progress of our clients, the reach of our campaigns and the demand for our support. As part of our new Tech and Data Strategy, we are taking the next stage in our use of data analysis and data science, ensuring that we use our data more effectively and efficiently to support our teams in preventing child sexual abuse.

We are looking for a Data Scientist/Analyst to help us make this change. You will be based in the LFF Research Team, reporting to our Director of Research and Impact.

This role will facilitate better use, processing and management of data across the organisation. It will focus on four areas:

• Data systems and structures
• Data analysis
• Data visualisation
• Data security and compliance

The postholder will work alongside experienced researchers to develop a new portfolio of priority projects to enhance our work. With no fixed task list or assigned service, this role offers the freedom to explore and innovate, identifying where data, data science, and data systems can drive real change.

This role will be remote or hybrid - we have offices in Bromsgrove, Epsom and Edinburgh.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Monday 24th November at 5:00pm. Stage 1 interviews are scheduled to take place on 4th December and stage 2 interviews are scheduled to take place on 10th December for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#data #research #datascientist #dataanalyst #dataanalysis #datasecurity #datacompliance #datavisulisation

The Data & Research Manager plays a key role in Youth Futures Foundation’s Impact and Evidence team, helping us understand and address youth unemployment in England.

The postholder will lead on managing our data infrastructure including our flagship youth labour market dashboard and contribute to the design, commissioning, and delivery of high-quality quantitative research and analysis.

They will combine strong technical skills with the ability to communicate data-driven insights clearly to internal and external audiences, influencing policy and practice to improve employment outcomes for young people.

Key Responsibilities include:

• Managing the design, commissioning and delivery of economic, quantitative social research and data analysis projects using a wide range of methods, including primary and secondary data analysis, and evidence reviews
• Critically reviewing research proposals, manage contracts and budgets, and ensure high quality outputs
• Developing evidence tools, gap maps and frameworks to address youth unemployment, and identify and prioritise evidence gaps to meet stakeholder needs
• Building and maintaining strong relationships with a range of external partners.

For a full role description and person spec, please download our recruitment pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.