Application Support System Analyst Jobs in Shoreditch, Greater London

Data Transformation Programme Lead

Contract: 12 Months Fixed term contract, 35 hours per week

Salary: £56,249- £59,602 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.

About WaterAid:
Want to use your skills in Data Transformation and Programme management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Data Transformation Programme Lead to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Performance, Insight and Innovation department focuses on establishing an insight-led approach to fundraising, campaigning, and influencing, combining the analysis of performance data with market research to deliver recommendations and support for strategy development and optimisation of future activity. There are three data functions that collaborate together and across the organisation to manage, optimise and drive value from our data - Data & Analytics, Data Operations and CRM Development. We utilise Power BI, Dynamics d365, Azure and our own Integration Hub and Data Warehouse to underpin our work.

About the Role:
As our Data Strategy Transformation Programme Lead you willl play a pivotal role in delivering our data transformation strategy roadmap, helping ensure that we can achieve our ambitious goals for income growth and ultimately that everyone, everywhere has clean water, decent toilets and good hygiene.

In this role, you will lead on initiatives, provide programme oversight and coordination and support others delivering change projects. For example:

• Co-creating and embedding a new operating model, business processes and ways of working across our data functions and with stakeholders.
• The development and iteration of a Performance Dashboard for Data and our Data functions, with support from analysts and engineers within the team
• The roll out of a data culture programme across Communications and FundraisingCommunications and Stakeholder engagemen
• Progress tracking and reporting: Track and report against progress of the programme and initiatives within it, as well as monitoring and responding to risks and communication with stakeholders
• Support others who are leading on projects within the programme, providing practical guidance and monitoring progress. For example:
  • Establishment of a Data Governance function
  • Streamlining income processes
  • Business process improvement projects
• Track and report against progress of the programme and initiatives within it, as well as monitoring and responding to risks.

About You:
You'll be an experienced programme manager with specific experience of working within data functions and driving business improvements.
To be successful, you'll need:

• Project management experience (qualifications handy but not essential, proven experience most valuable)
• Analytical and problem-solving skills and a solution-orientated mindset
• A collaborative approach and ability to work across teams and matrix structures with ease
• Knowledge and experience of data systems, data management principles and supporting technologies
• Experience in implementing operating models and ways of working, ideally in a data or technology team
• Experience of utilising Operational Management and productivity tools to manage workload, workflow and prioritisation and to analyse effectiveness.

Closing date: Applications will close at 23:59 on Sunday, 30th June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.