Applications Officer Jobs in Westminster, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits:
- Semi-flexible hours
- Career progression
- Wellness allocation (for gym, spa, massage or private healthcare)
- Enhanced pension
- Mental health support
- Birthday off
Overview of FSUK
‘To put everything into one sentence. FSUK has positively changed my life in a time of darkness and I will forever be indebted to the charity for this. Thank you.’
Sam, Fowler’s Fox, 2022
Fowler’s Syndrome UK (Registered Charity number 1196903) is a unique patient and clinician led charity that works to raise awareness, promote education and encourage research into the debilitating bladder condition Fowler’s Syndrome. The condition solely affects women and Fowler’s Syndrome UK (FSUK) is the only charity in the world to directly support women with this condition.
Fowler’s syndrome is a life changing and currently almost untreatable condition, affecting up to 20,000 women in the UK. It causes full or partial urinary retention and solely affects women*, meaning they have problems passing urine due to a difficulty in relaxing the urinary sphincter. The peak age of onset is 26. It was first described by Professor Clare Fowler, Emeritus professor of Uro-Neurology at UCLh, and FSUK’s patron, in 1985.
We estimate that there are in excess of 20,000 women in the UK suffering from, but not necessarily diagnosed with, the condition, because of the lack of knowledge about Fowler’s Syndrome both from a patient and clinician perspective.
85% of women with Fowler’s Syndrome say the condition has had a severe or devastating impact on their life.
75% of those with FS have been told their urinary symptoms are due to anxiety or ‘all in their head’
There is low awareness of the condition among the medical community outside of specialist hospitals. Only an estimated 30% of GPs are aware of Fowler’s Syndrome. Once diagnosed, there are few resources available for patients and limited treatment options. Many women feel alone and unsupported.
Our mission is to provide resources, promote education and facilitate research into Fowler’s syndrome; so women with the condition have stigma free access to a timely diagnosis, suitable and effective treatment options, care and psychological support.
* Women and AFAB
The Role: Administrator
The administrator’s role is to support the CEO in the daily management of the charity. This will include administration, delivering resources, comms including social media and website, outreach and events, fundraising and research. It will also include supporting the CEO and Patient Liaison with seminars and conferences, and support groups.
Administration: Support the CEO and the Finance and Governance lead with daily activities, including but not limited to grant applications, basic finance administration, project management, project delivery, database management, office management. Objective: Improve efficiency and quality of the charity’s management
Resources: Supporting the CEO and working to deliver first class resources. Working with the CEO and Patient Liaison to efficiently and effectively run the roll out of our resources, following the CEO’s guidelines and the charity’s mission and vision. This will include Healthcare professional (HCP) leaflets, Patient leaflets, a catheter support series, mental health support series, Pain management support from pharmacists and Physiotherapist led sessions. This will also include management of zoom and in person groups, dissemination of information on studies and surveys.
Comms: Manage the patient database including GDPR, manage newsletters, PR, website. Manage FSUK’s social media, with direction from the CEO. Daily posts plus responding to queries and signposting. Social media partnerships. Monthly email to database. Basic updates to website
Outreach and events: Drive awareness of FSUK in the local community and beyond Work with CEO to manage merchandising, registration, setup, logistics of events. Find, plan and represent FSUK at events. Manage yearly even calendar. Working with the CEO and administrator to plan, organise and run events, including transformative one-day seminar for healthcare professionals and a two-day seminar for FSUK users and clinicians.
Fundraising: Help the CEO and Patient liaison with fundraising, both on an individual and trust basis.
Community led research: Assist the CEO in creating patient led community research.
Research: Assist the CEO and work with the Patient Liaison in creating and conducting research. Including Patient perspectives input into consensus guidelines for non-surgical management, Dr. Ingrid Hoeritzauer, Patient experiences with sacral neuromodulation, Dr. Caroline Selai, Awareness of FS among UK urology community, Prof Jalesh Panicker via University Cambridge, Physiotherapy treatment experiences with FS and CIUR, Dr. Ingrid Hoeritzauer. Our research will help enable women to receive the support they need and fulfil their potential, offering quicker diagnosis and better treatments and enabling our community to thrive.
There may be occasions where staff are required to work out of hours or support at events, including wish related activities such as our annual wish family Christmas party or wish community events, cheering runners at the London marathon or working at our annual fundraising gala. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Personal Qualities for the role:
- Preferred: Lived experience of bladder conditions
- Demonstrate commitment to the charity, its strategic objectives and cause
- Exhibit strong relationship building abilities
- Strong networking capabilities
- Good team player
- MS Office, Zoom, social media, Wordpress, Mailerlite proficient
- Good written and communication skills
- Enhanced DBS check
To apply:
Via Quick Apply, or send your CV plus a cover letter by 14th July 2024 (email address in job description and candidate information pack)
The client requests no contact from agencies or media sales.
Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across three London boroughs and Hertsmere.
We are investing heavily in our stock and are committed to delivering high levels of customer care to a diverse client group. This is an opportunity to make a difference and help shape our future success.
HOUSING OFFICER, Hounslow (6 months fixed term)
£35,592 per annum
Putting your excellent housing management skills to work, you will ensure the effective delivery of Sapphire’s tenancy service in the London Borough of Hounslow, providing a modern, responsive and holistic service to support tenants. You will ensure residents remain at the heart of the service and that they are engaged in a positive and proactive way.
The role should help create homes that we can all be proud of, ensuring that the way we work is efficient and effective and meets the needs of our tenants.
As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within.
We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance and a degree of flexible working.
If you would like to be considered for this post, please visit our website.
Appointment is subject to Sapphire receiving an enhanced DBS Check which we consider acceptable.
Closing date for return of completed application: Friday 21st June 2024
Interview: Week commencing 24th June 2024
Sapphire is a charitable registered housing provider. We welcome all applications and value diversity in our workforce.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Royal Foundation is seeking an exceptional Local Delivery Officer to help coordinate and deliver Homewards across six locations: Aberdeen, Northern Ireland, Sheffield, Newport, Lambeth, and Bournemouth, Christchurch & Poole.
Role Purpose:
As a Local Delivery Officer, you will work with the Head of Local Delivery and Local Delivery Leads to ensure effective and accountable implementation of local action plans. Based within the core Homewards team, you will collaborate with other Foundation teams, Kensington Palace, and external partners.
Key Responsibilities:
- Monitoring and Reporting: Ensure local action plans are on track and address risks and actions.
- Lived Experience Participation: Serve as a key contact for involving those with lived experience.
- Project Management: Oversee sub-projects within the programme.
- Meeting Coordination: Organise and manage logistics for programme and stakeholder meetings.
- Stakeholder Engagement: Build and maintain internal and external relationships.
- Communication: Prepare updates, reports, and newsletters for stakeholders.
- Event Planning: Support event planning and logistics.
- Problem-Solving: Assist in resolving issues to ensure smooth delivery.
- External Partner Management: Support management of work by external partners.
- Team Collaboration: Foster a strong team ethos and collaborative culture.
About you:
Essentials:
- Proven experience in supporting projects or events.
- Experience in fast-paced, complex projects.
- Proficiency in Word, Excel, PowerPoint, and Outlook.
- Experience managing stakeholders at various levels.
- Relevant experience in the homelessness sector, charity sector, or local government.
Desirables:
- Experience involving those with lived experience of homelessness in project work.
- Familiarity with project management tools like Monday dot com, MS Project, Smartsheet, Trello, or Salesforce.
Personal Qualities:
- Thoughtful and efficient approach.
- Driven to make a positive impact.
- Highly organised with effective workload management.
- Self-motivated and flexible team player.
- Values collaboration and team effort.
- Discreet with sensitive information.
- Motivated and eager to learn.
- People-oriented, able to work closely with diverse stakeholders.
Our Company & Culture:
The Royal Foundation is dedicated to equity, diversity, and inclusion, fostering a positive, safe, and respectful environment for all. We promote an inclusive workplace that values diverse perspectives and supports collaboration and curiosity. We encourage applications from people of all backgrounds.
If you have the relevant skills and enthusiasm for this role, we’d love to hear from you. Please send your CV and a one-page covering letter explaining your motivation for applying and how you meet the required skills and experience by clicking ‘Apply’ now.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering once again with The Royal Marsden Cancer Charity as they look to recruit a new Digital Project Officer.
This is an exciting time to join the Marketing and Digital team as they shape and improve the charity’s approach to marketing planning and campaign development and begin work to significantly increase awareness of The Royal Marsden Cancer Charity.
You’ll be joining a team of ambitious people, excited about the opportunity ahead!
The charity offers a hybrid working pattern, spending 2 days a week in their London offices at Chelsea and Sutton.
Key responsibilities include:
· Supporting the Digital team to carry out day to day content updates on the current website, where required, to support the charity’s fundraising activities.
· Help support the onboarding of an agency for design and build and act as a key point of contact for the delivery phases.
· Assist the Digital Project Manager in managing the discovery, planning, design, build and testing and launch phases of the new website.
· Help support a robust testing phase and a smooth go live process.
. Experience of CMS and Drupal is essential.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Our Digital Welfare Officers provide remote welfare support to RAF personnel and their immediate family, through the use of a variety of communication methods, i.e. Microsoft Teams, webchat, e-mail and social media platforms. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role in engaging with local RAF welfare teams, as well as external agencies such as local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role, you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. Due to the remote working nature of the role, you will have excellent communication skills to identify and assess the service user’s needs and work alongside them to develop their personal support plan.
The successful candidate will need to demonstrate a strong proficiency in Microsoft Teams and a broad computer literacy that includes the ability to work across multiple applications simultaneously. Confidence in recording data into an electronic information management system is essential, as is the capacity to rapidly acquire new software and application skills. The ability to plan and manage your own workload with minimal supervision is a key requirement for this role. Prior experience in using other Microsoft Office 365 applications to a high standard will be advantageous.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
This role is homebased in the UK, you must live in the UK to be eligible. There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Sunday 23 June 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 01 and 02 July 2024
An exciting opportunity has arisen to join the Development Team at the world-renown BRIT School. Working closely with the Director of Development, the Philanthropy Officer will be supporting the growth of The BRIT School’s funding from Major Donors and High Net Worth Individuals.
The Team
The Development Team at The BRIT School is focused and experienced – with colleagues having worked in award-winning not-for-profits and national arts centres - consisting of the Director of Development, Trusts and Grants Manager, Corporate Partnerships Manager, Trusts and Grants Officer, Corporate Partnerships Officer and Development Administrator, with a supportive Leadership Team and Board of Trustees.
You and The BRIT School
This is an exciting time to join The BRIT School team, as we continue the momentum of our BRIT Transforms Campaign (launched during our 30th anniversary year celebrations), and build on our successful philanthropy programme.
Joining us as Philanthropy Officer, you will be at the heart of our efforts to #keepBRITspecial, helping the School to realise its plans and ambitions.
We are looking for someone who has a passion for the ethos and ambition of The BRIT School.
As a member of an impactful team, you’ll have the autonomy, responsibility and freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.
We would welcome candidates who are looking to move into philanthropy fundraising from other fundraising backgrounds, or relevant sales environments; we're also open to people at the start of their fundraising career. We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.
The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values.
We look forward to receiving your application, and we hope to meet you soon.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
An exciting opportunity has arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function community fundraising and events currently accounting for nearly a quarter of the charity’s overall voluntary income.
We’re now looking for an events officer to play a key role within the team. You’ll lead on the delivery of a range of events including runs, triathlons, cycles, treks and overseas challenges, with a focus on growing income and engagement. Your role will also help to drive us forward as the go-to charity for challenge events by providing an excellent supporter experience.
About you
We’re looking for someone with a real drive and a passion for charity events fundraising. You’ll be delivering your own portfolio of events including recruitment of participants, development of supporter journeys and stewardship communications to meet net income and supporter retention targets.
We’re a dedicated team with our supporters at the heart of what we do. If you have experience and interest in delivering events and building relationships with supporters, then this could be the role for you.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London or Glasgow office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact The Breast Cancer Now Recruitment Team in the first instance.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Friday 21 June 2024
Interview date Week commencing 1 July 2024
Job Title: Domestic Abuse Outreach Officer
Hours: Full-time (35 hours per week)
Contract Type: Fixed Term Contract for 12 months
Salary: £29,460 to £31,460 (FTE) depending on experience
Application Deadline: Tuesday 2nd July 2024 at 11.00pm
Interviews: week commencing 8th July 2024
Location: BCWA locations across Bromley & Croydon boroughs
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Birthdays and Wellbeing Leave
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme, counselling and wellbeing support
- Healthcare cashback scheme
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
About the role: We are seeking to recruit a Domestic Abuse Outreach Officer, who is passionate about working with vulnerable women who have experienced domestic abuse. You will work in both 1:1 and group settings, offering emotional, practical and welfare support. You will be able to demonstrate a good awareness and understanding of the impact of domestic abuse on women, helping them to access their rights and understand their options. You will provide information and support on issues such as abuse, counselling, housing, welfare benefits, legal rights and child protection and you will refer women to other agencies where necessary. Experience of working with support groups would be helpful. You must be able to work on your own initiative and as part of a team.
Location: BCWA locations across Bromley & Croydon boroughs
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.
We reserve the right to terminate this recruitment process should we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA are an Equal Opportunities Employer.
Reg. Charity No.1068007.
The client requests no contact from agencies or media sales.
Are you interested in influencing central and local Government, and helping to end rough sleeping for good?
We are looking for a skilled policy and public affairs professional to join the St Mungo’s Policy and Research team. At a time when rough sleeping is high on the political agenda, we are looking for a dynamic individual who can make the most of the opportunity to raise St Mungo’s profile among decision makers and political stakeholders and influence policy that has an impact on the lives of people experiencing homelessness.
In the role of Policy and Public Affairs Officer you will contribute to the development of St Mungo’s public affairs and policy plans, ensuring that our clients are at the heart of all our influencing work to central and beyond.
You will coordinate public affairs work, creating opportunities to influence national and local government policy; helping achieve our organisational goal to rebuild lives and end rough sleeping for good. Other key responsibilities will include:
- Organising public affairs activities that support the organisation’s overall policy influencing objectives.
- Working closely with other teams to ensure public affairs activity is timely, consistent and, where appropriate, joined up with other external communications.
- Maintain a database of up to date policy positions, developed in partnership with the Policy and Research teams and frontline staff, and support with the development of policy positions.
- You will help design and implement robust and thorough public affairs plans, coordinate a programme of visits and meetings with key stakeholders across Westminster and Whitehall and proactively spot new engagement opportunities will be crucial to this role.
About you
We are looking for someone with excellent communication skills, who will be motivated to build positive relationships with key internal and external stakeholders and the ability to effectively represent the organisation. We encourage you to apply if you can demonstrate:
- Your experience of working in a public affairs environment and supporting the development successful public affairs plans.
- Good problems solving and organisational skills, with the ability to manage competing tasks and deadlines.
- Good understanding of the issues that people experiencing homelessness may face and some knowledge of homelessness policy or other closely related area.
- Above all we are looking for someone who will be dedicated to the overall aims of St Mungo’s and the policy team.
In this role you will be required to work at least 2 days per week from our Central Office in Tower Hill, London. This allows for training team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on Wednedsay 19 June
Interview and assessments on: w/c 1 July 2024
What we offer
· Excellent Development and Growth Opportunities
· A Diverse and Inclusive Workplace
· Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Hours: Part-time, 18.75 hours per week
Contract: Permanent
Salary: £30,285 - £32,330, pro-rata per annum
Location: Stoke Newington, London
Start date: June 2024
Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.
PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users is key to this.
The role:
Housing Officers work within PBHA’s Housing Team to provide a quality housing management service to tenants with additional tenancy sustainment needs. Post holders will work from PBHA’s main office in Haggerston, with access to local offices where appropriate. However, most of the work will be in tenants’ homes in the community. The post holder will be issued the IT equipment necessary to facilitate mobile working.
Aims of the post
Housing Officers work with vulnerable tenants to enable them to sustain their tenancy and participate in their community.
Specific Responsibilities
• To be responsible for working a caseload of tenants within a locality.
• Identifying individual tenancy needs through assessment and an identified Housing Plan detailing risks, needs and move on plans.
• Regular contact with tenants as per plan.
• Provide a weekly housing management drop in at PBHA’s hubs.
• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income
• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.
• Liaise with housing officers, the finance and adult learning departments to provide effective prevention and management of rent issues, escalating where necessary in accordance with arrears policy and standard operating procedures.
• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescale.
• Assist in the moving in/out process.
• Ensure tenants understand their rights and responsibilities in their occupancy agreements.
• Deal with complaints, nuisance and tenancy disputes as they arise. Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.
• Inspect and order furniture, assisting tenants where they are able to do so.
• Recharge former tenants where applicable.
• Carry out regular building inspections, helping tenants to report repairs.
• Take pride in PBHA’s property and assets and encourage tenants to do so.
• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as gas servicing.
• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.
• Report safeguarding concerns as appropriate.
Customer Focused Services
• Promote and support tenants/participants to access PBHA’s participation and co-production opportunities.
• Adhere to lone-working procedures.
• To positively promote and signpost tenants and participants to report complaints in line with PBHA’s practice.
• To have a collaborative and co-operative approach towards resolving complaints, working with colleagues across teams and departments.
• To take collective responsibility for any shortfalls identified through complaints.
• To act within the Professional Standards for engaging with complaints as set by the Chartered Institute of Housing.
Team Responsibilities
• Providing a reception service at the office.
• Involvement in the selection and induction of new workers and volunteers.
• Taking part in planning the team’s work and the annual plan.
• Ensuring that proper records are kept and information is passed to other team members as necessary.
• To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and service users.
• To meet required standards and contract compliance o commissioning bodies where PBHA delivers a service.
General Responsibilities
• Participate in key meetings
• Contribute to policy development, income generation, strategic and annual planning, corporate and cross-team activities, external partnerships and promotional activities as required
• Promote, develop and support PBHA’s ethos, values and impact
• Provide cover for other managers and workers
All staff are expected to:
• Work co-operatively as part of a team and with other teams
• Be involved in the selection and training of new workers and volunteers
• Participate in staff training and development activities, staff supervisions, appraisals and all relevant meetings
• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary
• Plan and organise own work with a minimum of day to day supervision
• Undertake all other reasonable duties
General Information
Please note that:
• Postholders must recognise the needs of the organisation to adapt the role and responsibilities of the postholder as is necessary.
• All PBHA work premises are non-smoking.
Access Information
The post is based at our Hubs. The Kingsland Hub site has one level and is accessible to wheelchair users. Clissold and Isledon Hubs have step-only access. The role involves travel within Hackney and Islington and working in tenants’ homes.
Accountability
The post holder is accountable to the Housing Coordinator (Supported Housing).
Main Conditions of Service
This is a part-time position. The post is for 18.75 hours per week. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period. PBHA implements Agile working practices which are to be negotiated with the line manager.
Annual leave entitlement is 26 days per year (pro rata) plus normal bank holidays pro rata (inclusive of bank holidays). This will rise after each completed year of service to a maximum of 30 days (pro rata).
Salaries are revised each year. The starting salary for this post will be £30,285 pro rata (SCP 8-12).
The post holder will be auto enrolled to be a member of the organisation's contributory pension scheme if eligible.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).
PBHA is committed to equal opportunities and anti-discriminatory practice and is striving to be an anti-racist organisation.
Role Requirements:
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems.
• To have an understanding of the particular wellbeing needs of minority ethnic groups.
The competencies required for the post are the ability to:
• Can positively contribute and take initiative; good negotiation skills
• To be positive, resourceful, and resilient when working in a challenging environment
• Able to constructively challenge and lead positive change
• Promotes positive risk taking and helping people to find their own solutions to engrained challenges.
• Understanding and ability to manage boundaries effectively, including awareness of limits of own competence, role and responsibilities
• Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity
• Ability to manage, plan and take responsibility for your own caseload
• Organise work effectively by prioritising, planning and excellent time management
• Establish productive partnerships with a range of key stakeholders
• Good computer literacy including the ability to use Windows applications and word processing and database packages. This also includes the ability to use the internet and to draft and send e-mails.
The successful candidate will need to be committed to:
• PBHA’s Equality and Diversity policy
• Co-operative team working.
• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.
PBHA offers in return:
• 26 days annual leave plus bank holidays, rising to 30 days with service
• Company pension scheme with employer matching up to 5% of contributions
• Agile working
• Eye care vouchers
• Cycle to work scheme
• Enhanced company sick pay
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
Data Operations Officer
Contract: Permanent, Fulltime, 35 hours per week
Salary: £39,358 - £41,325 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
About WaterAid:
Want to use your skills in data to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Data Operations Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Data Operations Team works in close collaboration with colleagues in the wider Community and Fundraising directorate as well as Finance, and the team plays a vital role ensuring that WaterAid UK adopts an insight-led and data-driven approach to maximising return on investment in fundraising and campaigning activity.
The Data Operations Team is responsible for the day-to-day running of WaterAid's CRM and Integration Hub. This responsibility requires that the team manage the input of data from external sources (import files from multiple agencies) via the Integration Hub and for the output of key financial processes such as the Gift Aid and Direct Debit claims, while ensuring that the systems are always available to end-users and that security and access are managed in accordance with best practice.
The team also hosts the Data Support function, providing resolution to most Data Operations related cases and allocating cases to other members of the wider department where appropriate.
About the Role:
As our positive and proactive Data Operations Officer you will play a crucial role in ensuring that key processes are efficiently executed and help to coordinate incoming support requests to the team. You will play a key role in ensuring the integrity and accuracy of WaterAid's fundraising data, carrying out data quality checks and financial reconciliation.
You'll also be responsible for carrying out key financial processes from the database, such as Direct Debit and Gift Aid claims. We're looking for someone who is motivated and enthusiastic, with a high attention to detail and the ability to use their initiative to solve problems.
About You:
- Experience of working with data in a relational database
- Great verbal and written communication skills
- Excellent IT skills, with advanced experience of using Microsoft Excel and Word
- A solid understanding of the Direct Debit Scheme and Gift Aid
- Good understanding of fundraising products.
Although not essential, we also prefer you to have:
- Experience of using Microsoft Dynamics 365.
- Experience of using a helpdesk application, with an ability to use initiative to prioritise effectively and provide support to colleagues.
- Experience of submitting Direct Debits to Bacs.
- Knowledge of HMRC Gift Aid regulations.
- Knowledge of SQL, SSMS and their application.
Closing date: Applications will close at 23:59 on 30th June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Are you looking for a role which gives you purpose?We are looking for an ambitious candidate who will have several years fundraising’ experience, particularly of increasing income and cultivating supporters. We need you to develop and implement our fundraising strategy by contributing to agreed objectives, income targets and other key performance indicators within the timeframe and budget specified while contributing to our purpose of helping vulnerable people to live in dignity and to achieve their potential.
Remote working may be considered.
The client requests no contact from agencies or media sales.
Salary: Band 6 £24,042.00 - £30,858.80 per annum (dependent on experience)
Location: Home based/Remote working
The National Youth Agency is looking for a new Policy & Communications Officer to join our Policy & Communication Team.
What we do
Youth work is the best methodology to unlock young people’s potential by providing high-quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.
As the national body for youth work, NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
About the Role
This dynamic role will provide valuable support across all areas of our Policy & Communications Directorate including supporting with policy and public affairs activity, marketing and media activity, and event coordination to advance NYA’s mission.
Key Responsibilities:
Policy and Public Affairs Support:
- Research policy developments and political changes.
- Monitor relevant parliamentary activities and government announcements.
- Compile and analyse data for policy briefs and reports.
- Assist in preparing policy briefings, research summaries, and stakeholder communications.
- Support youth participation activities.
Communications and Marketing Support:
- Draft and edit reports, blogs, social media posts, and web content.
- Handle media requests, research journalists, and draft press releases.
- Monitor social media and create content for awareness campaigns.
- Assist with newsletter and website content and coordinate guest bloggers.
Event & General Support:
- Organise and coordinate meetings, webinars, roundtables, and political conference activities.
- Plan and execute large events, including registration and materials preparation.
- Represent the teams at internal and external meetings.
- Build effective working relationships across the organisation.
- Provide administrative support for the Youth Work Awards, liaising with the judging panel and nominees.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
To apply now:
Please download our applicant pack to find out more about the role and requirements
Please use our online application process to submit the following by 23:59 on Thursday 27th June 2024:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
Diversity monitoring information – your data will be stored separately from your applications and will at no time be connected to you or your application.
Interviews: Planned to be held w/c 8th July 2024
We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.
REF-214 552
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for a Project Support Officer to join our Wellbeing team and work across two new projects aimed at improving older people's lives. Working closely with Age UK's Network of 120+ local and independent Age UK partners, this role will support the delivery of projects across their life cycle, ranging from the implementation of funder-led reporting requirements to liaising with partners on the impact the project has had on their beneficiaries.
The successful candidate would enjoy working in a fast-paced environment and will demonstrate exceptional organisational skills to ensure the successful delivery of the projects. You will carry out a range of duties to assist the team in the coordination, planning, monitoring, and delivery of the Programme. From researching and meeting with relevant suppliers and organisations, to assisting with the development and maintenance of project plans. The post-holder will need to work effectively with our other internal departments, local Age UKs and delivery partners. Therefore, proficient organisational and communication skills are a must.
Please note that due to the Hybrid nature of this role, the successful applicant may be required to commute to the central London co-working hub on a regular basis, for example around four times per month.
Must haves:
* Experience of co-ordinating activities to ensure projects and work programmes are delivered on time and on budget.
* Experience of communicating, both in writing and verbally, with a range of stakeholders.
* Ability to build and maintain relationships with internal and external partners to meet objectives.
* Experience of managing large volumes of data from multiple sources.
* Experience of managing large volumes of communications through multiple channels, including emails, Microsoft Teams, letters and phone calls.
* Experience of collating data and reports, including preparation of tables and graphs.
* Experience of data entry and analysis to a high level of accuracy and attention to detail.
* Experience of organising meetings and planning and delivering projects to agreed quality standards.
* Experience of uploading and maintaining content on intranet and internet sites is desirable.
* Confident dealing with people from different levels and backgrounds.
* Ability to work flexibly and prioritise competing deadlines and workloads.
* Excellent organisational skills and proven ability to track progress of deliverables.
* Excellent IT skills, in relation to Microsoft Packages, which should be proficient at a high level.
* Excellent oral and written communication skills including the ability to report on progress in writing and verbally.
* Proven ability to work flexibly as part of a team.
* Understanding of issues facing older people/ understanding of dementia.
* Commitment to promoting equality and valuing diversity in practice.
Great to haves:
* Ideally, experience of working in charitable sector, and with older people.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Purpose:
You will be joining Women in Prison’s new fundraising team which secures funding from a range of sources including individual donors, corporate supporters, and charitable trusts and foundations. We are looking for someone who can work flexibly to support the administrative and operational needs across different areas in the team including major donor giving, individual giving, trusts and foundations and legacy giving.
Day to day tasks will include managing the fundraising team’s administration function, carrying out prospect research, thanking donors and donation tracking, and providing support for various fundraising activities such as supporter/cultivation events. You will also build productive relationships with individual supporters and organisations through the delivery of exceptional supporter care.
Key Responsibility Areas:
- Provide support across the Fundraising team
- Stewardship
- Information Management
- Financial
- General
The client requests no contact from agencies or media sales.