The Volunteer Coordinator is a joint appointment between Merstham Community Facility Trust (MCFT) and the Merstham Mix Café (The Mix). The postholder will provide a single point of entry to volunteering at the Merstham Community Hub (the Hub) so as to maximise our ability to support existing and new volunteers and to expand our offer to members of the local community. This will include, for example, creating opportunities through work placements for hard to place individuals (working with mental health charities and probation) and young people from our local special needs secondary school. 

We are keen to ensure that our volunteers have the opportunity to gain new skills and the Volunteer Coordinator will be developing, with appropriate training providers, a suite of accredited and informal qualifications around food and hygiene, IT skills and communication skills, all of which we believe will help our volunteers into paid work should they chose to move on. 

The post is funded, for 3 years, by a grant from The Big Lottery Community Fund. 

WHEN APPLYING PLEASE ENSURE YOU INCLUDE A SUPPORTING STATEMENT, ALONG WITH YOUR CV, DESCRIBING HOW YOU MEET THE REQUIREMENTS OF THIS POST.

FAILURE TO PROVIDE A SUPPORTING STATEMENT WILL RESULT IN YOUR APPLICATION NOT BEING CONSIDERED.

Charity No 1121420

PAPYRUS is the national UK charity dedicated to preventing young suicide.

1. DESIGNATION                       Administration Officer (West Midlands)
2. HOURS                                   36 per week (some planned unsocial hours)
3. SALARY                                NJC Scale 4-6  (£18,426 - £19,171)  + 5% Pension contribution
4. LOCATION                            Birmingham Office  
5. RESPONSIBLE TO                 Regional Manager (West Midlands)

6. PURPOSE OF POST

To provide administrative support to PAPYRUS’ West Midlands office in particular, responding, monitoring and recording all enquiries, assisting in preparation for training courses, events and workshops, supporting and working closely with other Team Members.  The post offers an exciting opportunity to learn and develop new knowledge and skills in a wide range of areas. As a small team in a growing organisation, team members are expected to be flexible, reliable, and hard-working, to be a team player able to use initiative and seek solutions when required.

7. KEY RELATIONSHIPS

Regional Manager, PAPYRUS Staff and Volunteers, Board of Trustees; and PAPYRUS Press Office

8. MAIN DUTIES AND RESPONSIBILITIES

1. Ensure the smooth running of the office

1.1. To be a first point of contact for all email and telephone enquiries.

1.2 Record all enquiries and contacts using the CRM database

1.4. Arrange and organise meetings/bookings as required.

2. Co-ordinate training bookings, using diary system, email and databases to ensure training is organised, allocated and delivered:

2.1 Prepare resources for staff delivering training courses and workshops.

2.2 Help to facilitate training delivery nationally, responding to email and telephone enquiries, ensuring preparation, materials, resources, venues, for all events are in place when required.

3. Establish and maintain efficient and effective administrative systems:

3.1 Report any office issues to the Regional Manager as soon as possible and undertake agreed actions.

3.2 Work and maintain internal up to date CRM database (Raiser’s Edge).

3.3 Assist with managing the office diary.

3.4 Collate evaluations and feedback from project work.

3.5 Prepare reports and correspondence as requested.

3.6 Deal sensitively with all enquiries.

3.8 Direct telephone, postal or email enquiries to the appropriate member of staff.

3.9 Manage stock and resources.

3.10 Respond to orders and other requests for information, from stakeholders, by phone, mail and email, according to policy and keep accurate and up to date records.

3.11 Respect confidentiality within PAPYRUS policy and manage data appropriately in line with the Data Protection Act 1998.

3.12 Understand relevant duties and manage matters relating to safeguarding of children and vulnerable adults within PAPYRUS policy.

3.13 Attend and contribute constructively to regular line management supervision and appraisal protocols.

3.14 Help to plan, contribute to and attend PAPYRUS conferences, workshops and events as required.

3.15 Attend training courses as required.

9. ADDITIONAL DUTIES

It is the nature of the work of PAPYRUS prevention of young suicides that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the member of staff’s job, it will be included in the job description in consultation with the member of staff.

10. CONFIDENTIALITY

It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy.

11. BASIC PRINCIPLES

The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. He/she must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level.

12. CONDITIONS OF SERVICE

Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory Enhanced CRB Disclosure and/or completion of Vetting and Barring Scheme checks.

13. QUALIFICATIONS

See Person Specification

The application form for this role can be found on our website. Please do not send your CV as this will not be considered as part of your application.

Applications must be submitted using the online application only.

Personal Independence Coordinator, Nightingale Service (x2)

Temporary, fixed term contract

December 2019 (actual start date tbc) – Tuesday 31st March 2020

Hours – Approximately 30 per week by agreement and will include some out of hours work (until 20:00 hrs)

£14.25 per hour

Age UK Richmond is seeking two temporary staff members to work alongside its Nightingale Service Manager and wider team, providing temporary cover until March 2020, complementing its current day to day service by providing out of hours cover.

The Nightingale Service provides support to people over the age of 65 living in the Borough of Richmond on their return home from hospital or during a period of ill health at home.
The type of support we offer is wide ranging and depends on the persons specific needs, but includes for example organising or delivering:

• shopping
• assistance with arranging appointments and travel
• help around the home with housework or handyperson jobs/ including preparing the home for discharge
• assistance with managing money, such as welfare benefit checks and applying for grants for essential items
• Signposting to other Age UK Richmond services and the wider community

We also provide information and advice to ensure the individual is given as many opportunities to improve the quality of their life and help keep them out of hospital. 

You will manage a caseload of referrals from GPs, hospital discharge teams, RRRT team or other referrals as well as supporting existing clients. 

You will:

• have a guided conversation with the client and, where appropriate, their families carers and referrers about their needs in order to identify support required:
• develop a holistic plan of support and/or support the individual with their existing plan
• ensure the person gets the support/services they need working with other members of Age UK Richmond staff and other organisations as necessary.

You must have:

1. Experience of working in a care related field, Social care, health, therapeutic setting
2. Ability to positively, clearly and sensitively communicate with older people
3. Ability to acknowledge, respect and respond to individual differences and diversity requirements
4. Excellent organisational and coordination skills and a collaborative approach
5. Ability to problem solve in a positive, outcome focused way
6. Be available for an December start
7. A portable DBS check would be an advantage
8. Access to own transport is essential for travel within the borough and surrounding areas.

If you have the skills we are looking for and you are available to start immediately please

complete the  application form on our website.  CVs will not be accepted. Please include two work related references, one from your previous or current employer and a covering letter detailing your suitability.

Applications by email or by hand delivery/post to:

Age UK Richmond upon Thames

Suite 301, 3rd Floor

Parkway House

Sheen Lane

East Sheen

London SW14 8LS

We’re looking for someone who is passionate about making a difference, can proactively manage a varied workload, and puts the needs of victims first and foremost.  If this is you, we’d love to hear from you.

Action on Elder Abuse are committed to ending elder abuse, and supporting those who have experienced or are worried about it. We want to raise awareness of elder abuse at all levels, challenge it where it does occur, and advocate for the best possible support framework. These are often victims who are scared, abused, neglected and ignored. Can you help us change that?

This is a pivotal time in the charity’s development, and we need someone with the motivation and drive to support us to develop and grow.  You’ll be responsible for:

• raising the profile of elder abuse and the charity across London and South England
• managing key relationships and understanding unique policy issues in the region
• helping us develop new programmes and services.

You’ll work closely with a team of peers in other parts of England, as well as colleagues across the UK, sharing good practice and generating new ideas for further developing the charity.

ROLE PROFILE:

The Head of Regional Development is part of a team of four postholders who take charge of all AEA activity within their given area. This includes managing key regional relationships, understanding the unique policy issues, raising the profile and providing links for our fundraising team, This is a senior role which acts as a catalyst to develop core relationships across the region and will help establish a regional development plan working closely with peer postholders.

As a leading member of the Programmes Directorate, the postholder will also work closely with the Director of Programmes to develop, administer and monitor any specific programming – and utilise good practice across the rest of England/UK to establish Key Performance Indicators for the programme alongside regional comparators.

1. CONTEXT AND PURPOSE OF JOB:

1. To represent the charity within local authorities and their communities, trusts, alliances, working and advisory groups, providing advice and information on the nature, extent and issues associated with elder abuse. 

1. To evaluate the effectiveness of policies to protect older people from abuse, collaborating with statutory and Third Sector colleagues to establish a UK perspective, and propose methods by which such policies could be improved, contributing to the development of more holistic and integrated services for victims across the UK.

1. To provide direct advice, guidance and information to social policy makers, including appropriate Members of Parliament, responding to demands for information and calls for evidence along with identifying gaps in knowledge and existing service provision.

1. To work with other charity staff, including Fundraising Team and the Director of Fundraising, to maximize awareness of the charity, and seek sources of funding.

2. MAJOR DUTIES AND RESPONSIBILITIES:

2.1 FINANCIAL RESPONSIBILITY:

2.1.1   To work within authorised spending and purchasing limits, monitoring and controlling individual budgets as required;

2.2 PROJECT DEVELOPMENT:

2.2.1. To influence and provide direct advice, guidance and information to social policy makers, including appropriate members of parliaments, on the nature, extent and issues associated with elder abuse.

2.2.2 To represent the charity at key external meetings and to take strategic decisions within AEA’s strategic framework at those meetings in order to further the charity’s strategies. This may involve advising staff and volunteers on social and health care policy and campaigns;

1. To draft policy briefings, newsletters, and other public documents, coordinating and producing robust evidence-based material for submission to Government, parliamentarians, the civil service and other statutory bodies, working to tight external deadlines;

1. In conjunction with the Director of Policy, to plan and support campaigning and lobbying strategy on policy areas, working with internal and external colleagues and volunteers.

1. To work with the Director of Operations and peer postholders to identify opportunities and volunteers for local peer support projects.

1. To encourage an increase in AEA membership among stakeholders, other organisations and groups, utilizing this to build a lobbying and campaigning approach to effecting improvements in elder abuse/adult protection.

1. To actively work with the fundraising and communications team and media agency, identifying opportunities for promotion of the charity, providing any necessary information or research, and acting as a spokesperson for the charity in local media.

2.2.9    To identify fundraising opportunities for projects, policy areas and core funding, providing appropriate information to the Director of Fundraising to enable the drafting of applications as required;

2.3. PROGRAMMES

2.3.1 To work closely with the Director of Programmes to generate programmes and initiatives that meet a need in the region – working alongside the fundraising team to develop the right ask and monitor effectiveness.

2.3.2  To seek collaborations with regional bodies, local authorities, relevant trusts and third sector partners to develop programme-related campaigns and events that meet the strategic priorities of AEA.

2.3.3  To take an active role with other Heads of Regional Development in developing a whole-England approach to programming and to feed this into UK-wide discussions.

2.3.4  Where appropriate, to ensure that a pro-active regional casework approach is adopted in the helpline, helping callers to raise concerns with appropriate authorities, supporting them through necessary processes, and identifying means to confirm final outcomes achieved.

2.3.5  To ensure statistical and other analysis of programmatic issues and activity is undertaken, utilising such Information to inform the charity on trends and changes in relation to elder abuse, including an annual report on the work of the charity in the region.

2.3.6  To ensure workers and volunteers are supported in line with organisational policy, including regular breaks during shifts and the provision of advice and information.

2.4. INFORMATION

1.   To provide information to the fundraising and communications team on a weekly basis to ensure that the AEA website is regularly updated, and to directly contribute to the social policy outlets of the charity

1. To support the fundraising and communications function to ensure that income generation targets and requirements in relation to project development activities are monitored and achieved, drafting reports as required.

1. To undertake monitoring and evaluation of project activities, contributing to

reports and analyses for the charity and for its reports to funding bodies,

Governments etc.

3. BOARD OF TRUSTEES:

3.1 To contribute to, and produce reports for the Board of Trustees as required and to speak to them when requested.  To attend meetings of the Board and Advisory Committees as requested.

4. HUMAN RESOURCES:

4.1 To provide supervision and/or support to any programmatic or helpline staff and volunteers as required by the Director of Programme, providing appropriate advice and guidance in accordance with good practice and AEA policy.

5. GENERAL:

5.1 To support our UK-wide Helpline by covering Helpline shifts for at least 4 hours per week, and record calls accordingly using our Customer Relationship Management System.

5.2 To respond appropriately to telephone, written and email enquiries, and maintain own diary (making travel/booking arrangements as necessary).  To travel as required;

5.3 To travel as required. Meetings may be in different parts of the UK, and some meetings may be during evenings or at weekends;

Head of Regional Development: Person Specification

Essential Criteria – Candidates will be expected to demonstrate how they can deliver against this criteria.

• Self motivated, requiring minimal supervision
• Good understanding of legislative requirements applying to elder abuse and adult protection;
• Ability to organise events including large meetings, seminars and smaller community based events
• Ability to engage volunteers in a proactive manner
• Ability to work with a range of individuals at different levels with minimal supervision
• Effective communication skills both written and oral
• Proven ability to develop effective relationships with senior staff in statutory agencies, voluntary agencies, regulatory bodies
• Knowledge of major developments in terms of adult care provision, adult protection, domestic abuse and care regulation
• An understanding of how Parliaments/Assemblies work
• Ability to manage complex and varied workload, and manage confidential issues
• Experience of public speaking and complex report-writing
• Experience of working in partnership with other organisations and agencies
• Ability to grasp issues quickly and to proactively analyse and communicate clearly

General requirements for roles at AEA

• Willingness and ability on occasion to work outside normal office hours and travel within the UK
• Willingness and ability to operate in accordance with the values and policies of AEA
• Willingness & ability to work flexibly in response to changing organisational requirements
• Commitment to bring into the work the views and needs of people with direct experience of abuse

Political awareness and sensitivity;

We are looking for someone who is passionate about making a difference, and who wants to be part of a growing team that works across the UK.

You will support the development and delivery of the Charity’s policy and public affairs programme and work across the Charity so that policy informs and supports all aspects of our work.

Job Description

Supporting the development and delivery of the Charity’s policy and public affairs programme and working across the Charity so that policy informs and supports all aspects of our work. The Parliamentary Officer will be responsible for all assemblies across the UK.

1.1 Key Responsibilities

• To develop and maintain a good knowledge of political and policy issues, and service developments, relating to elder abuse spanning all four UK nations and internationally, with a particular focus on ageism.
• To represent the charity in alliances, working and advisory groups, providing advice and information on the nature, extent and issues associated with elder abuse.
• To evaluate the effectiveness of policies to protect older people from abuse, collaborating with statutory and Third Sector colleagues to establish a UK perspective, and propose methods by which such policies could be improved, contributing to the development of more holistic and integrated services for victims across the UK.
• To deliver key aspects of AEA’s parliamentary activity, including proactively building contact with parliamentarians, identifying political opportunities for AEA to have influence, lobbying on relevant Bills, drafting briefing materials and responding to incoming parliamentary enquiries.
• To provide direct advice, guidance and information to social policy makers, including appropriate Members of Parliament, responding to demands for information and calls for evidence along with identifying gaps in knowledge and existing service provision.

1.2 Financial Responsibility

• To work within authorised spending and purchasing limits, monitoring and controlling individual budgets as required.

1.3 Policy Activity

• To influence and provide direct advice, guidance and information to social policy makers, including appropriate members of parliaments, on the nature, extent and issues associated with elder abuse.
• To represent the charity at key external meetings and to take strategic decisions at those meetings in order to further the charity’s strategies. This may involve advising staff and volunteers on social and health care policy and campaigns.
• To draft policy briefings, newsletters, and other public documents, coordinating and producing robust evidence-based material for submission to Government, parliamentarians, the civil service and other statutory bodies, working to tight external deadlines.
• To write policy resources, policy messages including reviews, positions, briefings and blogs for a variety of stakeholders using our website and social media platforms.
• In conjunction with the Chief Executive and Director of Policy, to plan and lead on campaigning and lobbying strategy on policy areas, working with internal and external colleagues and volunteers.

1.4 Media Activity

• To actively work with the communications agency, identifying opportunities for promotion of the charity, providing any necessary information or research, and acting as a spokesperson for the charity in newspapers, radio and television.
• To represent and promote the work of the charity at events, conferences and seminars as required.

1.5 Trustee Board

• To contribute to and produce reports for the Board of Trustees as required and to speak to them when requested.
• To attend meetings of the Board as requested.

1.6 Human Resources

• No direct line management responsibilities
• To provide supervision and/or support to any volunteers working to the post.

2.0 General

• To support our UK-wide Helpline by covering Helpline shifts for at least 4 hours per week, and record calls accordingly using our Customer Relationship Management System.
• To respond appropriately to telephone, written and email enquiries, and maintain own diary (making travel/booking arrangements as necessary). 
• To travel as required. Meetings may be in different parts of the UK, and some meetings may be during evenings or at weekends.

2.1 Information

• To provide information and updates on a weekly basis to ensure that the AEA website is regularly updated, and to directly contribute to the social policy outlets of the charity.

Person Specification

Criteria

Essential

Desirable

Experience

Educated to degree level or equivalent, preferably in a relevant field

Experience of working with Board Directors/Trustees

Good experience in the voluntary sector or equivalent

Experience of working in Westminster Parliament, a devolved assembly or for a political party

Good understanding of legislative requirements applying to adult protection and domestic abuse

Experience of website content management systems

Effective communication skills both written and oral

Experience of issuing press releases

Proven ability to develop effective relationships with senior staff in statutory agencies, voluntary agencies, regulatory bodies

Knowledge of major developments in terms of adult care provision, adult protection, domestic abuse and care regulation

Ability to manage a complex and varied workload

Experience of disseminating research findings

Experience of working in partnership with other organisations and agencies

Skills

Ability to think and plan strategically

Excellent interpersonal skills, including diplomacy, sensitivity and negotiation skills

Excellent presentation skills

Skilled at developing and maintaining internal and external working relationships

Strong networking skills

Excellent project management skills

Personal qualities

Innovative and creative, able to identify and act upon new opportunities

Proactive, and able to work on their own initiative as well as part of a team

An excellent communicator with strong persuasive skills

Inspirational to both internal staff and external supporters

Targets and results oriented

Education

Thorough knowledge of charity law and parliamentary process, including GDPR.

Degree level education

Thorough working knowledge of MS office

Other

Willingness and ability to operate in accordance with the values and policies of AEA and work flexibly in response to changing organisational requirements

An ability to demonstrate a positive attitude to older people and a demonstrable interest in challenging elder abuse, coupled with an ability to deal appropriately with sensitive issues

Flexibility and willingness to travel in the UK and to work some unsocial hours

Commitment to bring into the work the views and needs of people with direct experience of abuse

Moving away from traditionally reactive approaches to charity comms, On Road is improving media coverage of misrepresented groups and issues, from soap storylines to news, by moving senior media professionals on an emotional level about the issue at hand, providing informal yet carefully curated opportunities for them to connect with a diverse group of people who have first hand or relevant experience of the issue.

We run what we call “interactions” which have been developed and refined by our team since 2011 replacing traditional diversity training or campaigning at media professionals which often pushes statistics and facts about a community or issue at time-poor, overloaded journalists in an industry which is undergoing seismic change. Our experience shows that a journalist who has connected on a human level with an issue is much more likely to take it upon themselves to quickly research the topic, and often champion the issue within their organisation.

We are also modeling a much more in-depth and crucial level of support to people with first hand experience of the issues, which we call our “slow communications” methodology. This way of working ensures the people we collaborate with have a trusted network of peers, contacts, training and remuneration to do media work safely, sustainably, proactively and strategically, whether in front of the camera or behind the scenes.

With each project we take on, we work closely with a community over several years, and deliver four key activities: 

1. “Interactions” – informal, facilitated meet-ups between community members and senior media professionals;

2. Bespoke media and strategic communications training course which includes research-based framing and a core focus on self-care;

3. Peer support and additional media skills workshops for people with direct experience engaging with the media; 

4. Mentoring for project participants, often hosting others in the network to lead workshops and share learning within the various projects.

Our vision as a charity is to bring about narrative change and for the media across the UK to give accurate and fair portrayals of social issues and minority groups that are vulnerable to prejudice and misrepresentation.

Job Brief

We are looking for a Project Manager to join the project delivery team, working across On Road’s projects before being assigned their own project after the probationary period (3 months). This involves six main areas that make up our groundbreaking work:

1. Organising and delivering the “interactions” with the media 

2. Leading regular peer support meetings 

3. Organising and facilitating strategic communications training courses 

4. Supporting participants to take part in media opportunities 

5. Advising on media enquiries 

6. Collaborating with journalists on fresh content

The kind of person we’re looking for loves working in a team towards the common goal of improving the world around us. You’re passionate about inclusion, fairness and a representative media. You will be excited to learn about our methodology and about the prospect of playing a significant role in a small, award-winning charity. 

Joining a busy and committed team, you’ll be up for a challenge and eager to get stuck in. You’ll have experience of running a project and working independently, whilst enjoying the support of an experienced and friendly team. Whether you’re working with the media, people from the projects, the team, clients or funders, you’ll be warm, engaging and able to build trust with journalists and members of our networks alike.

We are currently working on five projects: Talking About Poverty, working with people who have experience of poverty and low incomes; Media Movers, young people with migrant backgrounds; All About Trans, trans and/or non-binary people; Angles - a Different Take on Sexual and Domestic Abuse and improving understanding of palliative care.

Main responsibilities

1. Develop and maintain project schedules, delivery plans, monitoring and evaluation and reporting consistently and to deadline

2. Control and maintain programme budgets

3. Pitch, plan and deliver interactions and events for the media and project participants to bring about better understanding and improve media portrayal

4. Liaise with the media to encourage more positive media outcomes, involving working closely on stories, consulting on scripts, pitching articles and advising senior media professionals

5. Running media training courses throughout the year and monthly peer support meetings

6. Providing general support to project participants around media engagement and project involvement (e.g. supporting throughout media opportunities, attending interviews, briefing calls, aftercare support, pitching, developing ideas for content etc)

7. Maintaining online presence for the project, including website, blogs and social media

8. Identification of project risks and proactive escalation into issues as required. Escalation to internal or external stakeholders and advisors where necessary

9. Produce quarterly project status reports, with contribution to discussions on improving project quality and legacy, and compile project reports for funders, support funding proposals and applications

10. Facilitate and attend team, project and organisation meetings, training or events. Bring ideas for improvements and be open and honest in all communications where relevant and appropriate

11. In the long term, managing a staff member, and working closely with the Chief Executive, Senior Project Manager, Project staff, advisors, trustees, clients, stakeholders, and project participants

12. Media and community outreach and event attendance across all of On Road’s projects and work. Speaking at events or delivering workshops at conference where appropriate

Job skills and requirements

• Project management (or producer) experience with a track record of excellent delivery, delivered on-time, with impressive outcomes. Experience in all aspects of project planning, reporting, monitoring and evaluation. In particular, this includes creating and managing budgets

• Solid organisational skills including attention to detail, multi-tasking skills and ability to prioritise well, consistency, accuracy and resilience when working under pressure

• Excellent written skills and good general IT skills using Microsoft Office, Excel, Word, Mailchimp, and experience producing copy for print or online blogs/newsletters/articles

• Experience working with the media (e.g. journalism skills, production or freelance skills) or communications work more generally, so able to demonstrate knowledge in how the media works and what journalists look for

• Excellent ability to coordinate participants and stakeholders, hosting and facilitating workshops/training courses/meetings/events

• Excellent interpersonal and communication skills – enjoys dealing with people and has empathy, patience and good listening skills. Warmth, openness and sensitivity to the issues we work on and people we work with

• Experience in fundraising, identifying sources of funding and submitting proposals

• Experience resolving conflicts and problem solving when faced with challenges

Values and behaviours

1. Personally committed to On Road’s mission and collaboration-focussed method of work

2. Committed to reflection and learning, including sharing failures and uncertainties; taking feedback from the team and members of the community on your behaviour and work

3. Awareness of your own needs: Events can be challenging – you will be resilient but good at knowing your limits under pressure and will be confident to ask for help when you need it. You will receive support from your team and we nurture an environment where no-one feels worried about asking for help or support when they need it

4. Growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you

5. Willing to develop emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those you work with to grow

Perks of the job include:

1. Mentoring – each staff member is set up with an external mentor after the probation period

2. Working in a brilliant office (in an Ethical Property building) surrounded by other social enterprises and charities

3. Training opportunities – as a small charity, we have a modest training budget but we try our best to access training opportunities through our funders for staff where possible and encourage staff to attend events

4. Being a part of social change alongside people with experience with misrepresentation

5. Meeting amazing people through our networks of activists and journalists and working alongside people who love what they do

Application process

• The deadline for applying is by 10am Wednesday 11th December.
• Applicants will be informed on Thursday 12th December if they have been invited to interview
• Interviews take place at our offices on Cambridge Heath Road on Tuesday 17th December
• We’re based in The Green House, 244 – 254 Cambridge Heath Road, London, E2 9DA

See application pack for details of how to apply.

We are committed to providing equal opportunities for everyone regardless of their background. We are particularly keen to receive applications from Black, Asian and minority ethnic people; people with disabilities; people who identify as being LGTBQIA; people who have a mental health condition; and people who identify as working class or have done so in the past.

About London Higher 

London Higher is an ‘umbrella’ body representing over 40 publicly funded universities and higher education institutions in London, as well as several universities with centres in London and a small number of private providers. 

The organisation currently has four core divisions, each with its own stream of research and advocacy activities, along with several discrete projects. Our outputs are diverse and include research reports, promotional material, meetings and workshops, parliamentary lobbying, media management and receptions. We also run a wide range of advisory groups and networks. 

In addition we work closely with partner organisations including the Greater London Authority (GLA), London First, the business sector and higher education bodies. 

London Higher offers a range of company-wide benefits including flexible working, work from home days and flexible start and finish times.

About the role

London Higher is expected by its members and stakeholders to provide insights and evidence on key issues, challenges and opportunities that affect London’s higher education (HE) and London Higher member HE institutions (HEIs). Working alongside senior members of the London Higher executive, the Research and Information Officer will examine the impact of existing and emerging policies and regulation, consider the implications of changes to these, and, seek to develop future policies that will support London’s HEIs.

Main responsibilities will include:

• Undertaking policy research and analysis relevant to London Higher’s aims, objectives and policy priorities. The Research and Information Officer will usually work on varied work-strands at any one time.
• Gathering, analysing and interpreting data, evidence and information from a wide range of sources. The overarching aim of this being to try to create the best policy conditions for London’s universities to achieve strong economic, civic and cultural impacts, and also to help raise awareness about the value of London’s HEIs with non-HE sector stakeholders and also the general public.
• Producing robustly evidenced reports and other outputs for use in particular by London Higher member HEIs and/or that informs projects undertaken by London Higher for members and/or HE sector audiences.
• Working alongside senior management team colleagues including the CEO, helping to communicate London Higher’s policy positions and recommendations through a wide range of channels including but not limited to, written reports, blogs, articles and news pieces, presentations, responses to government consultations and parliamentary inquiries. 

About you (requirements)

The Research and Information Officer will have proven research and analysis skills, a strong interest in public policy, and excellent communication - including writing - skills. The post-holder will also have the ability to manage a busy workload in order to meet deadlines.

Familiarity with higher education issues and/or London would be an advantage, but is not necessarily essential. 

Please download to the Job Pack and Job Specification for full details.

How to apply

For further information or to apply for this role please visit the London Higher Website

Do you want a job that makes a positive difference in people’s lives?

Age UK Croydon is a growing organisation, with a dynamic staff team and over ninety volunteers. We exist to make later life easier for all older people in the London Borough of Croydon, by offering a range of services and activities that aim to help them live as independently as possible within the community.

This is a new exciting opportunity to join our team and support our work. This post is part of the Reablement Link Team, which focuses on supporting people discharged from Hospital to get back to baseline and improve their independence by working towards personalised goals and connecting people with their community. The Reablement Link Team work alongside LIFE (Living Independently for Everyone), a multi-disciplinary team of Health and Social care professionals.

Reablement Link Worker 

Salary: £26,765 FTE per annum Pro Rata on 28 hours per week £21,412

The important qualities we are looking for are; 

• Strong understanding of person-centred working
• Adaptable to change
• Positive, motivated attitude
• Excellent communication skills
• Ability to work flexibly, alone and as part of a team

If you are passionate about making a difference to the lives of the older people who use our services, and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

This role will require an Enhanced Disclosure and Barring Service Check. For further information or a full application pack, please click the link below. Large print application form is also available. 

CV’s will not be accepted.

Closing date for applications: 9.00am on Monday 9th December 2019

Interview Date: Friday 13th December 2019

Only shortlisted applicants will be notified.

Age UK Croydon is an equal opportunities employer and any discrimination or harassment on the grounds of colour, sex, race, nationality, religion, ethnic origin, sexual orientation, disability, marital status, domestic circumstances, trade union membership/non-membership, or age will not be tolerated     

About the Role

Camphill Village Trust is looking for a General Manager for our Gloucestershire Communities that has vision and leadership and the ability to get things done.

You will responsible for the delivery of the care and support to around 90 people with learning and other disabilities across the region, supported by two Care and Support Managers, one holding the Registered Managers status, and the wider estate including liaising with the relevant colleagues around property, land, farm and gardens.

As a member of the leadership team you will engage in new and upcoming projects to drive up quality standards and contribute to Camphill Village Trust’s bold strategy and vision that reaches out to more people, builds new connections while remaining sustainable within the sector’s financial context.

To be successful in this role you will need experience of managing care and support services, but this is just the starting point. You will be a confident leader that can motivate your team to deliver high quality services and have the creativity to see beyond the norm. The people we support will be at the heart of what you believe and do - ensuring a life of opportunity. Communicating and managing change will be part of your strengths to deliver the change agenda in line with the strategic direction of the Trust.

For more information or an informal conversation about the role, please find details in the application pack attached or visit our website.

Closing Date:Monday 16 December 2019, by 12.00 noon

Interview Date: Monday 6 January or Tuesday 7 January 2020

Reedham Children's Trust is implementing a new strategic direction and we are looking for an experienced Children’s Services Manager to take our strategy forward at this exciting point in Reedham’s history.  Our bold plans for expanding our services will enable us to support hundreds more children and young people and maximise the social value of the charity.

Reedham Children’s Trust - a national charity with 175 years’ experience of helping vulnerable and disadvantaged children - was founded in 1844 as an orphanage by Rev Dr. Andrew Reed, who was determined that vulnerable children should be cared for with compassion and given educational opportunity. As society changed, so has the charity’s work, but always with the aim of continuing our mission to improve the lives of vulnerable children.

Reporting to the CEO, the Children’s Services Manager will be responsible for leading and managing the small children’s services team and ensuring the charity’s services are relevant, high quality and effective in meeting the needs of vulnerable children and young people.

For full details of the post, please refer to the attached Job Description.

If you have questions or would like to discuss the role please contact Reedham Children's Trust asking for Sarah Smart or Claire Palmer.                                                                                     

Stage 1 Interview dates: 17th & 18th December 2019

Shortlisted Stage 2 Interviews in week ending 10th January 2020

Are you looking to utilise your experience in financial administration and management to support a small but thriving charity? The Florence Nightingale Museum is looking for a part-time Finance Manager to support our developing charitable business. It's an exciting time to join us as 2020 is not only Nightingale's bicentenary but also the Year of the Nurse and Midwife, meaning we have lots of exciting events and activities planned and are expecting a high number of visitors to our small but busy site.

A strong eye for detail, accuracy, business acumen and experience with SAGE is essential, as are the skills to work independently within a small team in a varied role with genuine responsibility. Experience of administering grant aid, pay roll, VAT and retail income would be advantageous too, but most of all we need someone who is committed to the role and keen to join a developing and growing site.

The position is available for either 15 or 22.5 hours per week, with the days worked flexible to suit the needs of the post-holder and the business. (Hours can be discussed at interview.) Based at St Thomas' Hospital our museum has great transport links and is easy to access from many different parts of London.

Reedham Children's Trust is implementing a new strategic direction and we are looking for an experienced Fundraising Manager to take our fundraising strategy forward at this exciting point in Reedham’s history.  Our bold plans for expanding our services will enable us to support hundreds more children and young people and maximise the social value of the charity.

Reedham Children’s Trust - a national charity with 175 years’ experience of helping vulnerable and disadvantaged children - was founded in 1844 as an orphanage by Rev Dr. Andrew Reed, who was determined that vulnerable children should be cared for with compassion and given educational opportunity. As society changed, so has the charity’s work, but always with the aim of continuing our mission to improve the lives of vulnerable children.

We are seeking an outstanding individual who is excited at the prospect of helping to shape and sustain one of London’s oldest children’s charities, committed to providing the best possible services to vulnerable children in this new phase of our development.

Reporting to the Deputy CEO, the Fundraising Manager will be responsible for building and managing a small fundraising team and develop and lead all fundraising activity across the organisation.

For full details of the post, please refer to the Job Description.

If you have questions or would like to discuss the role please contact Reedham Children's Trust asking for Sarah Smart or Claire Palmer.

Stage 1 Interview dates: 17th & 18th December 2019

Shortlisted Stage 2 Interviews in week ending 10th January 2020

 Islington Law Centre is looking to recruit an experienced housing outreach caseworker to join its housing team.

We are seeking a practitioner with experience in the full range of housing work: to include defending possession proceedings, allocations, homelessness and disrepair.

We are looking for someone to work 3 days per week providing an outreach service at three venues across Islington. The sessions are half day sessions and the caseworker will provide direct housing advice and follow up work.  The caseworker will work with the housing team to refer into the Law Centre more complex cases. A good knowledge of housing law and the legal aid scheme will be required for this post.

The Law Centre holds LAA contracts in housing and welfare benefits, public law and immigration.

Islington Law Centre currently co-ordinates one of the LAA’s housing duty possession schemes running at Clerkenwell and Shoreditch County Court.

Salary:  £17,800 pa for 3 days pw.

For an application pack please visit our website. 

For an informal discussion please contact Stuart Hearne.

Do you want to make a difference to homelessness in Bristol, do you have experience of Housing Advice? If so, why not join CHAS!

About CHAS:

CHAS is a local housing and homelessness charity, based within the community. We provide advice, advocacy and support to anyone in housing need, with a focus on the most marginalised.

Role Summary:

CHAS are looking for an Advice Service Lead to join the service as Temporary Maternity Cover. The role has two elements, delivering high quality housing advice and overseeing Advice Service operations. You will have two direct reports, part time advisers. 

Context:

CHAS has recently gone through a period of sustainable growth to meet increasing demand for services. This role is as key position within CHAS: ensuring the quality of advice remains consistent as the service develops and supporting the management of existing and new projects.

While we aim to recruit a candidate with experience of service management, we would consider applicants with a strong background in housing advice with the skills, aptitude and potential to step up to service management.

Personal Outlook:

The post-holder must be a person with a strong commitment to the voluntary sector and a desire to make a real difference. You will be adaptable, dynamic and open to supporting change and development within the organisation. You will be working as a member of a small staff team.

We’re keen to have a staff team which is representative of the community we serve and also welcome applications from people with life experience of housing and homelessness issues to help us to shape and develop our service.

What’s in it for you?

• The opportunity to make a big difference in a small organisation
• Flexible working (after a period of settling in)
• Competitive pay
• Access to the Bike to Work scheme
• Employer pension
• 25 days leave + Bank Holidays (Pro Rata)A
• A central location with free parking!