Appointments administrator jobs in Birmingham
Job Title: Clinical Administrator
Salary: c.£25,000 per annum
Hours: Full time, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm. This post is open to job sharing.
Contract Type: Permanent
Location: Birmingham
Reports to: Centre Manager
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.
In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
THE OPPORTUNITY
We are looking to recruit a Clinical Administrator to support the administration and operations processes at our new James’ Place centre in Birmingham, due to open in Spring 2026. You will be the first point of contact for men who are experiencing a suicidal crisis and their supporters and will take a key role in in facilitating a warm and welcoming introduction to the centre. You will be expected to set and maintain the tone of the experience at James’ Place and provide efficient and effective administrative support to the centre team. Under the guidance of the Centre Manager, you will process referrals, conduct accurate record keeping and help to ensure the centre runs safely and smoothly.
KEY RESPONSIBILITIES
Clinical Administration
· Covering daily administrative tasks and duties at James’ Place Birmingham including:
· Being the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries.
· Dealing with enquiries over email and telephone, scheduling/amending appointments and taking messages as required.
· Speaking to men in distress who have contacted the centre and, where appropriate, taking self-referrals over the phone.
· Processing referrals and maintaining accurate records at all times in line with our administrative procedures.
· Supporting users of the service to access information about other agencies.
· Maintaining an effective appointment system ensuring all the resources at James’ Place are used efficiently.
· Recording and collating data to support the effective evaluation and monitoring of James’ Place.
· Providing admin support to the wider team as required e.g. recording and sharing meeting minutes.
Operations
· Maintaining a safe and tidy environment in all areas of the centre and monitoring/replenishing stocks.
· Supporting the Centre Manager to conduct routine Health & Safety checks and assessments.
· Completing electronic filing, shredding, and general office admin.
· Providing occasional administrative support to the Centre Manager, Head of Centre, and the Senior Management Team.
· Following Health and Safety procedures around safety alarms, security, heating, lighting, electrical equipment, and lone working.
· Managing refuse and recycling collections, ensuring it is collected by the contractors each week.
Values
· Welcoming men and their supporters into the centre, maintaining a calm and caring approach with all those who are seeking support from our services.
· Treating every person who contacts us with respect and offering them support in line with our values, policies, and procedures.
· Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work.
PERSON SPECIFICATION
This role requires someone with both excellent people and organisational skills and the ability to communicate compassionately, both verbally and in writing, with a range of stakeholders. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping. You will support the wider teams to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail.
Essential
Knowledge, Skills and Experience
· Strong communication skills, both written and verbal
· Excellent interpersonal skills with the ability to remain calm and caring in challenging situations
· Ability to manage time effectively, prioritise workload and meet deadlines
· Ability to maintain accurate records and follow set procedures
· Strong IT skills with the ability to learn new systems quickly and efficiently
· Knowledge of relevant Data Protection Regulation
· Knowledge and understanding of safeguarding procedures
· Ability to work in a therapeutic environment
· A high level of attention to detail
· Ability to maintain your own personal safety and the safety of colleagues and visitors to the centre
Values
· Ability to engage with James’ Place values
· Ability to promote people’s equality, diversity and rights
· Ability to work collaboratively and demonstrate commitment to co-production
· Ability to be transparent, honest and show discretion when needed
· Commitment to suicide prevention and working with men in a suicidal crisis
Desirable
· Experience of working in a therapeutic environment or health-based setting
· Knowledge of relevant Health and Safety procedures
WE OFFER
· A 7% employer contributory pension scheme
· Family friendly policies
· Death in service insurance scheme
· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period
HOW TO APPLY
To apply, please see instructions on the attached document.
Closing date: 9am on Wednesday 11th March 2026
Interview date:
First round interviews aim to be held w/c 16th March via MS Teams
Second round interviews aim to be held w/c 25th March in person
Our aim is to a team who are representative of the communities of men who will access treatment at James' Place Birmingham. We particularly encourage applications from underrepresented groups and those who have experience delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Trust is an education charity with over fifty years’ experience in international volunteering for young people. We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.
We annually select up to 200 young people from across the UK for immersive and focused teaching and youth development projects around the world. Our Volunteers are provided with training and support before, during and after their international placements and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.
We are looking for an enthusiastic, creative and organised Digital Marketing Assistant to join our digital engagement team. This new role could be ideal for someone starting their career in digital communications, content creation or marketing.
As our Digital Marketing Assistant, you will support the day-to-day delivery of our digital content across social media, our website and other online platforms, telling the stories of our Volunteers and the impact of our work at Project Trust. You will support our digital marketing activity and fundraising campaigns, contributing to our digital engagement strategy. You will also be involved in wider organisational activities working directly with young people.
The role is home-based with some UK travel and the occasional requirement to work evenings and weekends.
Main areas of responsibility include:
· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements
· Create engaging content and share on Project Trust’s social media channels (including posts, stories, reels, and simple graphics)
· Support digital campaigns to promote Volunteer opportunities, increase applications and fundraising
If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.
DIGITAL MARKETING ASSISTANT
Responsibilities & duties
Digital content and communications
· Create engaging content for Project Trust’s social media channels (including posts, stories, reels, and simple graphics)
· Help plan, draft and schedule content in line with marketing and fundraising campaigns and key dates
· Support with maintenance and updating of Project Trust’s website
· Create digital assets such as images, short videos, blog posts, and email content
· Create content for and distribution of our newsletters
Story gathering and impact
· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements
· Turn these into compelling digital content that shows the impact of Project Trust’s work
· Curate our library of digital content
· Support basic reporting on digital engagement and audience response
Volunteer recruitment and applications
· Develop digital campaigns to promote Volunteer opportunities and increase applications
· Assist with keeping application-related web pages and digital recruitment materials used up to date
Team and organisational support
· Work closely with the Digital Engagement Coordinator and Volunteer & Schools Engagement Team to support campaigns and day-to-day digital activity
· Contribute to wider organisational work with young people directly, such as Volunteer selection, training, pre-departure briefings and ongoing Volunteer support where needed
· Participate in events such as virtual open evenings and in-person sessions
Miscellaneous
· Administrative tasks associated with all of the above
· Within the job holder’s skills and abilities, support the Digital Engagement Co-ordinator and Volunteer & Schools Engagement Manager as required in other tasks or activities which contribute to the achievement of Project Trust’s objectives and its development
· Travel to attend meetings elsewhere in the UK, plus some evening and weekend working, required
Essential skills
· A demonstrable genuine interest in digital media, social platforms and storytelling
· Experience in creating content for social media, blogs or websites (this could be personal, voluntary or from studies)
· Good written communication skills and attention to detail
· Creativity and willingness to try new ideas
· Ability to organise your time, work independently and manage multiple small tasks
· An interest in international volunteering, youth development or the charitable sector
· Ability to travel to other parts of the UK as required
· Ability to work remotely from an appropriate home base
· Willingness to undertake work outside standard office hours
· Commitment to Project Trust’s purpose, approach, ethos
Desirable
· Understanding of running and supporting digital advertising, such as paid social or search ads (eg setting up campaigns, monitoring performance or supporting optimisation)
· Skills in tools such as Canva, Adobe, social media platforms or content management systems
· Knowledge of analytics tools (eg platform insights, Google Analytics) and an interest in using data to improve content
· Interest in photography, video or design
· Marketing or digital marketing qualification
Conditions of Service
The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:
· The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)
· Any offer of appointment will be made subject to the receipt of satisfactory references
· The post holder must have the right to work in the UK
If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.
How to apply
Download the job pack and return completed documents by 4 March 2026.
Please don't use AI in your applicaiton.We want to hear about you, your genuine interest in the role and why your skills, personality and values make you a great fit for the role.
First round interviews will take place in the week beginning 9 March 2026, on Microsoft Teams. Short-listed candidates will be asked produce a piece of work as part of the selection process.
Please note, we will be reviewing applications as they are received and reserve the right to close the advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
The start date is late March/early April 2026.
Project Trust recognises the positive value of diversity and we welcome applications from people of all backgrounds.
Project Trust empowers young people to develop their confidence, resilience, awareness and leadership skills in cross-cultural exchange.
The client requests no contact from agencies or media sales.
Operations Lead
Salary: £32-£36k/year, depending on circumstances (5-day week equivalent is £40-45k/year)
Location: Remote
Working hours: 4-day week (30 hours), flexible, includes some evening and weekends
Contract: Fixed term - one year with intention to extend indefinitely, funding permitting
Closing date: 9am, Monday 2nd March
Interviews: Monday 9th March, Tuesday 10th March
Start date: April 2026
Overview
High energy costs are a nightmare for millions of UK households, while huge profits are made at our expense. Poor housing and heating systems are a key part of the problem, along with dependence on polluting, climate-changing fossil fuels. FPA is a campaigning organisation that sets out to attack the root causes of fuel poverty along with the specific injustices facing people and communities. We want to see the UK’s energy system decarbonised as rapidly as possible, with a just transition for communities and workers that includes affordability.
Working closely with pensioners groups, trades unions, disabled campaigners, tenants’ organisations and others on the frontline of fuel poverty, we’re using protest and direct action to fight for real, sustainable solutions to the cold homes crisis. We are looking for a committed operations person and fundraiser who shares our passion and values, to oversee systems and processes which support our strategy and core team to do their best work.
About the role
Fuel Poverty Action (FPA) was started in 2011 by climate activists who wanted to ensure that the green energy transition doesn’t happen at the expense of those with less social and economic power. Rather, they saw the break with fossil fuels as an opportunity to end the scourge of fuel poverty in the UK - a chance to rethink priorities and design inequality out of the energy system.
We are seeking a new, well-organised Operations Lead to slot into this structure, to take care of administrative and operational functions and support the Directors with fundraising: bids, budgets and reports, managing relationships with funders and cultivating a donor pipeline.
This role would suit someone familiar with the operational and HR elements of running a company or organisation, somebody with management experience who is caring and collaborative and comfortable juggling a varied workload.
Critically, we are seeking someone who shares our political vision, as reflected in the Energy For All manifesto (link in attachment).
Key responsibilities
- Administration: Managing the email inbox; maintaining up to date contacts and mailing lists; developing and refining systems, processes and platforms to support internal and campaign activities.
- Information management: Ensuring high standards of record keeping, data protection and secure information storage across the organisation, enabling staff and members to share and access resources and know-how.
- Fundraising: Creating and implementing a three-year fundraising plan; managing existing donor relationships and completing reports; working with directors/fundraising volunteers on grant bids and budgets.
- Line management: Providing light touch management for at least one colleague.
- HR functions: Overseeing recruitment and onboarding of new staff and freelancers, overseeing HR policies and contracts, identifying training needs and opportunities.
- Strategic thinking: Inputting into FPA’s long and short term strategic plans, with an eye to the setting and monitoring of appropriate targets.
- Writing and editing: Including overseeing the production of our Annual Report.
- Events: Organising online and in-person events and meetings, including annual strategy days and a 2026 conference.
For the full person spec and further information, please refer to the attachment below.
Compensation Policy
We’ll compensate team members on the following basis:
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All salaried team members are contracted on the same terms and conditions
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We have a 30 hour week maximum for all team members - most commonly worked as 4 x 7.5 hour days
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Team members are paid an equitable and sustainable compensation rate which is the pro rate equivalent to a full-time (5 day) salary of £40-45,000, regardless of role or level of experience
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Our compensation rates have been set following Platform’s best practice Social Justice Waging System:
Annual salary (30 hours per week):
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Band 1 - No dependents or children and inherited wealth: £32,000
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Band 2 - One or more children or dependents and inherited wealth OR No inherited wealth but no children or dependents: £34,000
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Band 3 - One or more more children or dependents and no inherited wealth: £36,000
Further details
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4-day full time week
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3% employer-matched pension
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Genuinely flexible working
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25 days holiday per year, plus bank holidays
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£15 / month working-from-home broadband stipend
We have no central office or shared office budget, so it is imperative that you are comfortable working from home and that you are based in the UK.
Some costs-paid travel and monthly evening and occasional weekend working will be required.
The appointment will be for one year with a hope of extension, funding permitting, and a four month probationary period.
Please take a look at our website for a deeper understanding of what we do: fuelpovertyaction(dot)org(dot)uk
We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people and those who identify as working class or have done so in the past.
#Operations Lead #Operations #Operations Strategy #Strategic Operations #Fundraising #Fundraiser #Campaigns #Fundraising Campaigns #Fundraising Strategy #Social Justice #Climate
We want warm, safe homes on a flourishing planet, where everyone has enough and resources are justly shared
The client requests no contact from agencies or media sales.
The National League Trust is a registered charity and is one of a group of community focused organisations that are linked to professional football. As a critical partner of the National League, the Trust supports the development of community projects at football clubs who are members of the competition.
We are looking for someone who can lead the Trust, with a vision to use knowledge, influence and funding to improve the lives of those who benefit from the work of the organisations the Trust supports. This will involve change and shaping the Trust so that it is guaranteed a successful future.
As our new Head of Trust, you will lead a resilient, dedicated small team with a clear strategic focus on impact, innovation, strengthening standards and improving visibility. You will be guided by our values which include working with trust and accountability, learning, sharing what works and collaboration. You will shape our direction, embed our strategic framework, strengthen relationships and ensure robust governance.
We are looking for a strategic, relational and operational leader to take the Trust forward in its development over the next five years. This includes:
- developing and delivering our strategy
- overseeing grant funding operations
- working to increase our unrestricted income
- raising the Trust’s profile
- growth of activity and impact.
Critical to the role is building and sustaining strong relationships with key stakeholders in all sectors: including potential funders and other third sector bodies.
You do not need to have a background in football for this role. Your skills and experience can be obtained in any sector.
The client requests no contact from agencies or media sales.
The Role of Diocesan Housing Surveyor
We are looking for someone who can work alongside the Diocesan Property Manager, and Property Officer, to assist in the management of the Clergy Housing stock comprising of 160 houses across Coventry and Warwickshire.
The main responsibilities of the of Diocesan Housing Surveyor
are:
- Inspect Clergy houses and assess repairs and improvements necessary in compliance with Coventry Diocese Clergy Housing Standards.
- Implement the recommendations of the property reports.
- Arrange property inspections and implement the required works with the agreement of the Property Manager.
- Arrange stock condition surveys.
- Address reactive repairs and ensure works are undertaken and completed in accordance with the Housing Standards.
- Prepare schedules of work and cost budgets, agree these with the Property Manager before tendering to approved contractors.
What we are looking for in a Diocesan Housing Surveyor:
· Driving Licence with access to own car
· Previous experience of managing small works contracts
· Working knowledge of residential building defects and their resolution
· Proven awareness of health and safety with regard to building management and works contracts.
· Being responsible for the day-to-day maintenance of properties whilst remaining within budgetary and time constraints
· Degree Level or relevant experience commensurate to the role
· Evidence for continuing professional development.
· Familiarity using a modern Property Management software package.
This post reports to the Property Manager and is based in the Diocesan Offices in Coventry.
Interviews will be held on 24 March at the Diocesan Offices in Coventry
The client requests no contact from agencies or media sales.
Job Title: Health Advocate Educator - Maternity Cover
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Fixed Term (Until 1 April 2027 - Maternity cover)
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Domestic Abuse Health Advocate Educator supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
The Health Advocate Educator will support healthcare teams to identify domestic abuse at an early stage and ensure appropriate responses and referral pathways are offered to female, male and non-binary survivors of domestic violence and abuse. In addition, the post holder will directly support survivors of domestic abuse and hold their own case load.
The post holder will collaborate with the local ICB and Service Manager to strengthen connections with healthcare teams and create effective partnerships that support survivors.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 9 March 2026
Interview Date: 16 March 2026
The client requests no contact from agencies or media sales.
One third of our world has not yet heard the Good News of Jesus.
Global Disciples International is a rapidly growing mission movement that equips clusters of local churches—primarily in Africa, Asia, and Latin America—to train local believers as disciple-makers, enabling them to share the Gospel, multiply disciples, and plant sustainable churches within their cultures among least-reached people groups.
Having experienced remarkable expansion—from just a handful of programmes in 1996 to over 4,000 active programmes today, training tens of thousands of disciple-makers annually—the ministry has seen explosive multiplication in its impact and reach.
With bold missional ambition to significantly increase in scale, Global Disciples is intentionally transitioning from a predominantly US-headquartered model to a more decentralised, globally dispersed structure that empowers regional and national leadership, fosters local ownership, and aligns with its commitment to indigenous, culturally relevant mission. We currently have hubs in Africa, Asia and Lancaster, Pennsylvania and are looking at expanding our presence in Europe and Asia.
In this dynamic season of accelerated growth and structural evolution, the organisation is seeking a strategic CFO to serve as a key financial architect—engineering optimal financial infrastructure, systems, and processes that provide robust support, ensure efficiency and compliance across borders, and enable sustainable scaling to fulfil the ministry's God-given vision for greater global impact.
You will be someone with a proven track record in a senior financial leadership role in an international organisation, preferably within a ministry or mission context, and with experience overseeing additional areas like IT in entities of comparable complexity and scale. You will be a mission-aligned finance leader with a deep understanding of financial management and financial engineering, enabling you to strategically shape how Global Disciples maximises its global impact. You will have an open and servant-hearted leadership style with a natural ability to build and maintain strong, cross-cultural relationships. You will be passionate about our vision to train up disciple-makers to take the Gospel to the least-reached around the world.
We envisage the Chief Financial Officer being based in either one of our hubs in Europe, Africa or Asia.
Job Title: Children's Support Worker
Location: Warwickshire - Travel required across Warwickshire, predominantly South Warwickshire. Use of a car is essential to the role.
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We are recruiting for a Children’s Support Worker who will be working closely with children and their parents who are living in our dispersed accommodation refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate play opportunities.
Please note that post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
A driving license and access to a car is essential to the role.
Closing Date: 09:00 am 13 March 2026
Interview Date: 23 March 2026
The client requests no contact from agencies or media sales.





