Appointments Administrator Jobs in Birmingham

About the role:

On the back of continued growth due to successful fundraising performance over the last 5 years, we are ready to take the next step in our fundraising strategy and launch a Philanthropy Giving programme. You will bring expertise and skills in this field to support the fundraising team and build on the already strong stewardship and engagement we have with key individuals.

An experienced fundraiser or business development professional, you will relish the opportunity to own and launch the strategy and implement a long-term engagement plan to strengthen High Value relationships that will deliver a new and sustainable income stream.

The role is new and on an initial fixed term contract of 12 months but with the potential to make the role permanent if the strategy succeeds.

Salary: £35,000-£40,000 per annum 0.8 FTE

About you:

You're likely to be a seasoned philanthropy professional, ideally with a track record securing gifts.

You will be comfortable in working closely with a Senior Leadership team and Board.

With an understanding of philanthropy and what makes major donors tick, you will also have the appetite and aptitude to develop new relationships from scratch.

The role will be a good mix of stewarding existing relationships and building brand-new ones. Therefore, you will need to be comfortable and confident researching and developing new contacts, harnessing the potential of existing networks and working closely with the wider organisation.

A key part to the role will be to deliver engagement activities, therefore event planning and project management skills are important.

About Us: Railway Children is an International children's charity working in India, Tanzania and the UK. Our mission is to safeguard children at risk of being lost to the streets by empowering families, communities and partners to create lasting change, ensuring every child can reach their full potential.

Why Join Us? At Railway Children, as well as helping some of the world’s most vulnerable children and young people, you will join a dedicated and supportive team, offering flexible working environment and a culture we are really proud of.

Job Title: Marketing and Recruitment Administrator

Salary: £22,932 per annum salary (increasing to £24,730 in 18 months) + £750 per annum Homeworking Allowance)

Hours & Contract: 35 Hours per week - Permanent Role

Location: Homebased anywhere in UK with travel to meetings in the West Midlands required at least once a month

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

This is an exciting opportunity to join the TACT Marketing and Communications team as a Marketing and Recruitment Administrator. You will play a key role in ensuring the smooth and efficient operation of the team, providing essential administrative and lead management support to help drive the recruitment of foster carers. Working closely with the Lead Management team, you will help convert fostering leads into qualified enquiries by ensuring accurate record-keeping, timely follow-ups, and excellent customer service.

Additionally, you will support fostering recruitment campaigns, coordinate marketing materials, and assist with event logistics. This role is ideal for a highly organised, adaptable, and proactive team player with strong communication and multitasking skills.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.

Key Responsibilities

• Lead Management Support – Maintain records, update systems, send information packs, and ensure efficient handovers of fostering leads.
• Foster Carer Recruitment Activity – Support marketing campaigns, track recruitment activity, and coordinate marketing materials for local area teams.
• Event Coordination – Assist with the planning and logistics of foster carer recruitment events, community outreach initiatives, and promotional activities.
• Team Support – Provide general administrative support, manage inboxes, assist with financial administration, and contribute to reporting and data analysis.

About You

We are looking for someone with:

• Strong administrative experience, ideally within a social care or recruitment setting.
• Excellent organisational skills, with the ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with databases such as MS Dynamics and Charms.
• Strong communication skills, both written and verbal, with great attention to detail.
• A proactive and adaptable approach, with a positive and flexible attitude towards change.
• A commitment to equality, diversity, and inclusive working practices.

 TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The Marketing and Recruitment Administrator may be homebased within England, Scotland or Wales but will be required to travel to face-to-face meetings in the West Midlands at least once a month and on other occasions for training and team wellbeing events.

A Standard clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Friday 28th March 2025

• Interview Date: Monday 7th April 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Important - Due to volume of applications already received for this role, we expect we will be closing applications early. If you are interested in this role, we recommend applying as soon as possible. We will not be able to consider applications after the vacancy closes.

The Social Research Association (SRA) is an educational charity and membership  organisation for social researchers, dedicated to advancing excellence in social research across the UK.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. To support these initiatives, we are looking for a Projects Officer to help implement new processes and improve engagement with our services.

The Administrative Assistant will provide essential support across multiple projects, including our new digital community platform, regional events, and board operations. This role is about keeping things organised, supporting smooth communication, and helping our members and partners engage with our services.

You should be comfortable using digital tools like Customer Relationship Management (CRM) and Content Management Systems (CMS) or online platforms as part of your work. You don’t need to be an expert, but you should be confident in navigating systems, keeping records updated, and helping others with basic queries. Above all, you should be eager to learn and ask questions. We are keen you get as much out of the next 18 months as we will. This is a new role for us – so we're excited to explore and shape it together.

Key Responsibilities

As Administrative Assistant you will support the organisation by maintaining the digital community platform, assisting members with access, and ensuring content is well-organised and engaging. You will help plan and coordinate regional events, facilitate member engagement, and support outreach efforts. Additionally, you'll provide support to the CEO, maintain project documentation, assist with communications, and handle data entry. The role also includes coordinating board meetings, preparing and distributing papers, taking minutes, and providing administrative support to the Board Chair.

You can read more detail about the job responsibilities in the downloadable job description.

Who We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply. The ideal candidate will have administrative experience, managing multiple tasks and meeting deadlines while supporting projects and coordinating tasks. They should be comfortable using digital tools like CRM or CMS platforms, handling scheduling and documentation, and communicating professionally across various channels. While not required, experience in a membership organisation, charity, or event coordination, as well as familiarity with data management, would be a desireable nice-to-have.

You can read more detail about what we're looking for in the downloadable job description.

What We Offer

• 28 days of annual leave (pro rata) + bank holidays
• Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)
• Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.
• Employer pension contributions
• Personal and professional development including payment for one subscription to a relevant membership/professional body
• Free eye test

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives.

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task

Job Title: University Access Officer
Salary: £24,570 per year 
Closing Date: Friday 28th March at Midday
Reporting to: Programme Manager
Contract: Full time, 37.5 hours per week
Job Location: West Midlands - currently Moseley School & Sixth Form and Holte Secondary SchoolInterviews: Wednesday 2nd April. Each applicant is kindly requested to keep this date reserved. The assessment day will take place in person at a central Birmingham location, with candidates expected to attend for approximately 90 to 120 minutes.
Start date: ASAP (May 2025)

About the organisation

The Access Project is an education charity; we believe that every young person can make the most of education, unlocking their potential and creating a fairer society. Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Young people on our programme are 50% more likely to place at a top university compared to statistically similar students.

Safeguarding Statement

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.

Our values

1. Empowerment

We support students and our people to develop the skills and knowledge to accomplish their goals.

2. Courage

We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.

3. Impact

We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.

4. Inclusion

We respect and value individuality and engage diverse voices to achieve our mission.

5. Ownership

We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”

About the role
This vacancy is for a University Access Officer to work in two of our schools in West Midlands, currently delivering our Gateway programme and moving to our new Accelerate programme next school year.  The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of The Access Project’s team to ensure that the delivery of our programmes is optimised.

​Role responsibilities

• Work directly with students in a professional and safe manner.

• Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across both programmes.

• Assess student progress towards being able to make successful Key Stage 5 and university applications.

• Upload information onto the Salesforce database in a timely manner (training is provided).

• Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programmes.

• Present at termly school meetings with Senior Management to report on our programmes progress.

• Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided).

• Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director

Schools with tuition and coaching in their model:

All the above responsibilities, with the addition of:

• Match students with volunteer tutors.

• Monitor student attendance to tutorials and coaching sessions and devise innovative solutions to encourage attendance.

• Manage volunteer tutor attendance to tutorials through weekly monitoring systems.

• Monitor the impact of tutorials and intervene as appropriate.

• Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme.

• Manage students’ relationships with volunteer tutors through monitoring of systems, emailing and making phone calls. 

• Work with the volunteering team to co-ordinate the effective delivery of our coaching programme.

Person specification

• Able to communicate and influence with impact at all levels.

• Able to deliver multiple programmes and projects at pace and manage administration accurately.

• Able to work towards and meet deadlines with a problem-solving mindset.

• Able to work independently.

• Able to effectively time manage.

• Able to manage upwards and advocate for own needs.

• Able to lead and manage change.

• Good sense of attention to detail.

• Resilient and adaptable.

• Skilled in building and maintaining excellent relationships.

• Can demonstrate an ability to take action to keep young people safe and raise concerns.

Training and Development

You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Senior Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully. 

Benefits:

· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.

· PerkBox – offering shopping discounts, gym memberships, holidays, learning and much more.

· Employee Assistance Programme, a 24-hour helpline for staff.

· Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.

· Interest-free travelcard loans.

· Travel-allowance for expenses over £10 per day, where applicable.

· Cyclescheme loans.

· 3 paid Volunteering Days.

· Employer’s pensions contributions (3%).

· CPD options.

· The Access Project welcomes requests for flexible working arrangements.

Equal Opportunities Statement

The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments, please contact us.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.

Present or most recent employment

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

Education, Qualifications and Training:

Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification

Proof of qualification is required before the appointment is confirmed.

Job Title: Health Advocate Educator

Location: Warwickshire
Salary: £25,104 per annum
Contract type: Full Time,Permament

Hours: 37.5 hours per week

This is an opportunity to join Refuge as an Health Advocate Educator supporting women and children who are impacted by domestic violence. 

The Health Advocate Educator will train and provide ongoing support to GP practices and other health professionals to enable primary and secondary care staff to be able to effectively talk to their patients about domestic violence and abuse (DVA), provide early identification and offer appropriate care pathways for female, male and non-binary survivors of domestic violence and abuse, aged 16 years and over and their children.

The post holder will work in partnership with the local ICB and the service manager to proactively develop and maintain links with health providers in the local area.The post-holder will work within a defined locality, either Stratford-upon-Avon District; North Warwickshire and Nuneaton and Bedworth, or Warwick District and Rugby borough; building links with health professionals and support agencies.  

Travel around Warwickshire for client appointments essential to role, therefore use of a car essential.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 24 March 2025

Interview Date: 31 March 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

As our Community Hub Manager, you will be responsible for the day-to-day running of the Makery, leading a dedicated team of staff and volunteers to ensure a welcoming, safe, and responsive environment for all who walk through our doors. You will be both a leader and a team player, ready to step in wherever needed—whether that’s handling a safeguarding referral, supporting a distressed visitor, or simply making a cup of tea.

Your responsibilities will include:

• Service Management & Safeguarding

• Overseeing the delivery of frontline support, ensuring best practices in crisis response, safeguarding, and risk assessment.

• Making safeguarding, MARAC, and other urgent referrals as needed.

• Ensuring compliance with safeguarding protocols and legal obligations.

• Leadership & Staff Management

• Recruiting, training, and supervising a team of staff and volunteers, providing guidance and professional development.

• Conducting regular supervisions and performance management.

• Leading by example—supporting and empowering the team while being hands-on when needed.

• Community Engagement & Networking

• Building and maintaining relationships with partner organisations, charities, and statutory services.

• Representing the Makery at networking events and strengthening our presence within the community.

• Identifying and developing new services or partnerships based on community needs.

• Operations & Financial Management

• Overseeing the hub’s budget, ensuring financial sustainability.

• Managing administrative tasks related to service delivery, including data reporting.

• Ensuring smooth day-to-day operations, from managing appointments to responding to urgent requests.

We are looking for a passionate, resilient, and adaptable individual who:

• Has proven experience in managing a frontline community service, crisis response, or advocacy-based role.

• Holds strong knowledge of safeguarding procedures, risk assessments, and making safeguarding referrals.

• Has experience in staff and volunteer management, including training, supervision, and performance support.

• Can manage budgets, oversee operational tasks, and ensure smooth service delivery.

• Is a confident networker and relationship-builder, able to strengthen our connections with local agencies and services.

• Can think on their feet, work flexibly, and respond effectively to unpredictable situations.

• Is a team player, willing to get stuck in—whether it’s making a safeguarding referral, supporting a visitor in distress, or helping with practical tasks around the hub.

• Is compassionate and non-judgmental, with a strong commitment to inclusion and empowerment.

Qualifications and Experience (Essential)

• A degree in social work, psychology, mental health, or a closely related field, OR NVQ Level 3/4 or A-level standard education in a relevant subject.

• Proven experience in a management role within mental health, psychology-based interventions, or community engagement.

• Strong knowledge and direct application of safeguarding, trauma-informed practices, and person-centered approaches.

• Demonstrated ability to develop and manage programs, support vulnerable individuals, and engage with diverse communities in a professional capacity.

• Clear evidence of leading teams, managing staff, and overseeing service delivery in a relevant setting.

Why Join Us?

At the Makery, you will be part of a purpose-driven organisation that truly makes a difference. No two days are the same, and your work will directly impact the lives of people who need support the most. You’ll be leading a passionate team, shaping a vital community service, and growing professionally in a rewarding role.

If you have the skills, experience, and heart to take on this challenge, we’d love to hear from you!

Using their knowledge of land and buildings and their use and maintenance, in addition to knowledge of governance in the Methodist church context, the postholder will ensure a coherent and holistic approach to property across the District.

· Provide advice to churches and circuits on property-related matters

· Work with colleagues, including ministers and lay members of the circuits and churches within the District, to maximise utilisation of property and land across the District for mission and income generation, in line with Connexional property strategy

- Support with selling properties

- Collaborate with colleagues on seeking alternative opportunities for mission or income generation

- Provide guidance on potential grant opportunities

· Provide support with the instruction of professional advisors and contractors and liaise with surveyors as necessary

· Provide advice and support to ensure projects are delivered effectively and in compliance with relevant standards and legislation

· Support the management of the consents process

- Advise the consent giving body of the District regarding property projects and the feasibility of District grants

- Provide support on the use of the online consents system

- Oversee the submission of annual returns

· Provide oversight of quinquennial inspections

- Ensure inspections are undertaken in a timely manner

- Ensure action points are followed up

- Collate copies of returns

· To assist in the development and continual review of the District Development Plan for property

· Ensure work is in line with the requirements of relevant bodies and legislation

- The Methodist Standing Orders and Connexional Team (including as a member of the Connexional Property Group)

- Maintain the District relationship with TMCP and action any correspondence as required

Report at District Policy Committee/Synod as required

About us

Alne Wood Park is a natural burial ground owned by the Heart of England Forest.

The burial ground provides a biodiverse environment encouraging wildlife both within the burial ground itself and in the surrounding woodland. 

The site is open for burials of local and non-local residents, regardless of their beliefs and religions. Burials can be conducted between 10am and 3pm. With no more than one burial per day, families have time to conduct funerals without pressure to leave.

After a funeral, over the next few months, the grave-site will be levelled as it settles and subsequently planted with a special blend of wildflower and grass seed that matches existing species from the site. At this point a small subtle stone or wood plaque can be purchased. This allows memorialisation but balances it with maintaining the natural look and feel of the site. 

As Association of Natural Burial Grounds members, we are committed to their code-of-conduct and are also looking to develop best practice in-line with guidance for a green funeral. In addition, the manager of Alne Wood Park is a member of both the Institute of Cemetery and Crematorium Management and also the Good Funeral Guild. 

About the role

We are seeking a compassionate and organised individual to join as our Alne Wood Park Coordinator.  

In this role, you will be involved in building a trusted relationship with a variety of stakeholders including site users, funeral directors and celebrants. You will approach matters sensitively and use your exceptional communication skills to support users arranging funerals, liaising with the other professions involved to ensure that funerary operations are undertaken to the highest possible standards.  You will be responsible for maintaining accurate plot records, submitting statutory documentation and responding to enquires.

This is a fulfilling role, and your passion for natural burials will be evident when you promote Alne Wood Park Natural Burial Ground through a range of marketing campaigns, attending events and public engagement activities.

The Heart of England Forest is committed to safeguarding and promoting the welfare of children and vulnerable adults. Applicants must be willing to undergo protection screening appropriate to the post, including checks with past employers and a DBS disclosure.

Please download our candidate pack to find out more.

What we offer:

• 28 days holiday plus bank holidays (pro rata for part time employees)
• Contributory company pension with 4.5% employer contribution
• Health Cash Plan – get cash back on opticians, dentists and more!
• Group Income Protection Scheme – to support you if you get sick
• Employee Assistance Programme – financial, physical and mental wellbeing support
• Access to exclusive discounts from thousands of retailers
• Life Assurance at four times your basic salary

We are recruiting for a part time temporary Digital fundraising assistant for an inspiring medical research charity This role will be responsible for the project management, marketing and delivery of a wide range of virtual events for the charity in order to grow the fundraising income.

The role is 3 days a week , Monday to Wednesday and the role is fully remote

The Role
Support the Digital Fundraising team with the execution of our Digital fundraising programme.
Provide support to the Digital Fundraising Officers in the stewardship of our digital event participants.
Carry out market research on other virtual fundraising communities in the sector, sharing and applying learning to your work at the charity helping to ensure it remains a leader in this space
Maintain high standards of data capture by using external databases to record and edit registration and fundraising data, ensuring it is correct and reported into the main CRM in a timely manner, in accordance with the teams and external stakeholders requirements.
Moderate the virtual challenge social media groups, creating safe spaces, drafting, and scheduling inspirational and useful content, engaging with posts, responding to queries, and providing first-class supporter care.
Act as a main point of contact across all communication channels for supporters taking part in virtual fundraising activities. Manage multiple inboxes daily (including Outlook, Messenger, Facebook, and Twitter) and respond to challenge and fundraising queries, signpost to Bereavement Support and provide other administrative support as required.
Support with the fulfilment of participant fundraising and thank you packs, ensuring order amendments are communicated and actioned.
Support organisations, groups and individuals fundraising online and ensure they abide by appropriate terms and conditions.

The Candidate
Excellent understanding of a wide range of social media channels, including the nuances of different channels
Experience creating engaging video, image and written content for different social channels
Experience of managing online community groups, including managing conflict
Excellent communication skills (both written and verbal)
Excellent copywriting skills
Excellent attention to detail

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

At More Partnership, we are fundraising consultants – and more. We support organisations of every size, across education, health, the arts, international development and more, on every step of their philanthropic journey. That means helping leadership, fundraisers and other professionals to understand the opportunity, set direction, tell their story, or review performance. We believe great partnerships lead to life-changing outcomes, so when it matters most, we go beyond what's expected of us to help organisations realise their vision. At the end of a project, our clients tell us they have more confidence, momentum, and a clear way forward.

We are partners in purpose, and since April 2020, equal owners of our firm. Each member of our team has an equal say in the decisions we make, a share in our success, and a responsibility to push us forward. We are a virtual firm, networked across Europe, America, Africa and beyond, with a head office in Scotland. More Partnership currently has 18 consultants, enabled by an Advancement team covering business development, finance, operations and IT.

We are now looking to recruit for a Head of Business Development responsible for designing and delivering a strategy to enable our growth, quality, learning and marketing. This is an opportunity to play a pivotal role in shaping the future of our business development strategy at a key moment in our evolution. You will coordinate activity that helps deliver the highest quality work with lasting impact, continues to grow our reputation across sectors, and inspires clients to return to us time and again. Under your leadership, we'll continue to support colleagues' growth and to pass these benefits on to our clients. You'll work collaboratively with consultants and clients to seize the opportunity to enhance and refine our business development function – strengthening its impact for the long-term success of More Partnership and the organisations we serve. Reporting to the Managing Partner, you'll work closely with the Finance and Operations, and IT & Systems Lead as part of the Advancement Executive Team, and line manage the Business Development Manager.

The role involves regular travel across the UK (and occasionally further afield) – usually once or twice per month. This role is available full-time, but we welcome applications from those who would prefer to work part-time – at a minimum of 0.8FTE based on the requirements of the role.

The successful candidate will bring experience designing and delivering effective business development strategies that include, inspire and empower people. You'll be highly commercially aware and bring a sound knowledge of the challenges and opportunities in the not-for-profit sector. You'll have a strong track record of putting that knowledge and awareness into action, drawing on data and insight to shape strategies that drive measurable outcomes and growth. To ensure these strategies succeed, you'll be adept at project management and skilled at communicating and influencing those around you towards a shared goal.

To Apply

For further details please see the full Appointment Brief below. To apply please click the Apply Now button, submitting your CV and providing answers to the following three questions (no more than 350 words per answer):

• More Partnership is an employee-owned company, which means we each have an equal say in the decisions we make, a share in our success, and a responsibility to push the company forward. Which of our values (We challenge ourselves, We keep it real, We bring the joy, We go beyond) most resonates with you and how would you live that value to contribute to the collective success of the firm, and the organisations we support.

• Reflecting on the changing landscape of the non-profit sector, identify a specific challenge you think More Partnership will face in the next 1-2 years and how you'll help us respond to it. Tell us about a time you've faced something similar.

• This role will see you work alongside our expert consultant partners to deliver your objectives. Tell us about a time you had to influence people you didn't manage to get something done. What was the situation, what did you do, and what was the outcome?

Interview dates

• First stage interviews w/c 21st April (online)
• Final stage interviews – Thursday 1st May (in person – London)

Deaf Unity is seeking an Organisational Development Consultant with experience of successfully supporting small charities through growth and change.  

We are planning the transition from a freelance to a PAYE salary structure and require support with: 

• Designing an appropriate staffing structure 

• Benchmarking salaries 

• Business and financial planning 

• HR/employment systems and policies, related training 

• Governance 

The overall aim of this commission is to establish an effective and well-managed staffing structure for the organisation, with strong systems and policies embedded across our teams. Ultimately this will build Deaf Unity’s stability and resilience for the long-term. 

Deaf Unity: mission and purpose 

Deaf Unity is a deaf-led charity (CIO), based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are: 

• leaving school to enter further/higher education 

• entering the workforce 

• progressing in the workplace 

We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether. 

From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers. 

Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses).  This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities. Income in the year ending December 2023 was £115,316, of which over 80% was generated from course delivery and interpreting services. That year we generated a surplus of £11,102. 

Context for the commission 

To date, deaf Unity’s programmes have been delivered entirely by a freelance team: CEO, administrator,  tutors and project managers/coordinators leading on different streams of activity.  We have recently recruited a Training and Operations Manager (freelance) to lead on training and interpreting services. 

Activity continues to grow. Turnover in 2024 was c. £175,000 (final accounts are currently being produced), demand for courses is strong and we have had a successful year of fundraising. 

Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity. We are proud of a track record of impactful interventions that have made a real difference in the prospects of deaf learners, jobseekers and employees. 

This said, we have not reaped the full benefits of the partnerships and experience that have contributed to this success. A wholly freelance workforce means skills, knowledge, relationships and learning are regularly lost. We now wish to bring a core team into a salaried, PAYE structure to assure greater stability and continuity. We wish to invest in our people and demonstrate good employability practices, as champions of Deaf parity in the workplace. Specialist support is needed to ensure a good process, an affordable structure, and that appropriate systems, policies and structures are in place to support future work.

In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:

1. Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.

2. Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS). 

3.  We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly 

4. Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies 

5. Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks

This commission directly supports objective 5. 

In parallel with this: 

1. Deaf Unity will work with an Evaluation specialist to develop a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. This will enable us to improve the design and delivery of our services and activities, on an ongoing basis and to better evidence the charity’s impact and the difference we are making in people’s lives. 

2. Staff and Trustees will undertake training to address identified skills and knowledge gaps (a modest budget is allocated for this) 

This programme of development activity is kindly funded by Trust for London. 

In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery. 

Overview of role 

The consultant will be required to lead and support Deaf Unity’s CEO and Board through a systematic approach to agreeing, implementing and embedding the new structure. We currently envisage that this will include: 

• A review of the functions, skills and competencies required to deliver Deaf Unity’s forward plan 

• Producing a proposed, costed staff structure, with salaries, rates of pay and conditions that are benchmarked against the sector and meet good practice e.g. in terms of Living Wage parity 

• Business planning to include producing a revised budget for 2025 (currently indicative only) and an indicative budget for 2026, based on current levels of activity/growth, to ensure that the new structure is affordable. (An in-depth business development process is planned for a later stage, separate from this commission) 

• A review of governance and existing policies

• Support with the transition process e.g. ensuring that the moving of any freelance staff to salaried contracts is compliant with the law and with good employment practice

• Development of a training plan (spanning the Board, staff and freelance team) to address identified skills gaps 

We will however welcome alternative proposals for how this work might most effectively be structured.

Schedule 

We aim to start work in mid April 2025, completing by end October 2025 (7 months). The consultant will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments. 

Time commitment: estimated 15-20 days over a 7-month period 

Fees: Fixed fee is £8,250 inclusive of VAT and expenses 

Specification 

The consultant will - 

• Inform and guide the transition to this new staffing model and way of working, to ensure the resulting structures are effective, affordable and compliant with statutory requirements and with best practice 

• Provide hands-on practical support where necessary e.g. benchmarking salaries, drafting job descriptions, reviewing and updating budgets, reviewing policies 

• Be aware of and alert to Deaf Unity’s ongoing, parallel streams of activity (e.g. evaluation work, development of website) and strive to maximise synergies and added value linked to these 

• Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that all progress is made with these and the good of our beneficiaries in mind 

Person specification 

Essential 

• Evidenced skills and experience in supporting projects of this nature for third sector organisations that have limited capacity and resources 

• Comprehensive and up-to-date knowledge of employment/HR law and practice 

• An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants. 

• Experience of business planning for the voluntary sector 

• Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality 

Desirable 

• Some knowledge of British Sign Language 

• Familiarity with the XERO accounting system 

• Commitment to values of social justice and equity 

• Experience of working with the deaf community 

It is anticipated that you will work remotely: Deaf Unity currently does not use a main office. 

How to Apply 

To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project.  Please provide details of two referees.

Please submit this by 5pm on 7 April 2025.  Please use “Organisational Development” as your title.

This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.

Interviews will be held online in the week commencing 14th or 21st April 2025 

Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria. 

We are looking for a collaborative, driven and problem-solving candidate to design and lead our core support projects and improve the way we make life better for people affected by aplastic anaemia.

This is a fantastic opportunity to join a high performing team within the AAT. Our team is small, but mighty. Our current S&O team is made up of three part-time support and outreach workers some of whom have lived experience of aplastic anaemia. Lived experience is hugely important to us but is not an essential criterion for this role.

As part of the Senior Management Team, you will bring the process, structure and programme-oriented approach to our successful range of support services. You will be helping to give people living with aplastic anaemia access to better information, better networks and better ways to advocate for themselves. 

This opportunity is for a permanent contract, starting immediately. You will work 35 hours a week, and we encourage flexible working. However, the team does generally operate during core office hours (between 9am to 5pm) and there are regular team meetings on Thursdays.  

As the deputy to the Director of Finance, the Financial Controller is a key finance leadership role responsible for the financial integrity of the organisations finances.  Leading on the financial reporting, forecasting and budgeting for the DBF, Coventry Cathedral and Together for Change, this role will ensure compliance with Charity, Company and Ecclesiastical legislation. Leading and guiding a team, fostering a culture of continuous improvement.

Main Activities and Duties 

1. Reporting, Budgeting, Financial Management, Accounting processes and systems

• Overall responsibility for the production of the DBF monthly management accounts to budget holders by working day 8. Ensure that monthly reviews with budget holders take place; to monitor financial performance & recommend corrective action to budget holders when needed. Provide training & development opportunities to budget holders.
• Working with the Director of Finance to prepare  financial reports and commentary for the various  diocesan committees.
• Preparation of the annual report and financial statements for the DBF. Ensuring compliance with accounting standards & regulations. Liaise with auditors during the external audit ensuring all reports and supporting documentation are available.
• Develop & manage the annual budget for the DBF; in collaboration with budget holders. Provide financial forecasts & analysis to support strategic decision making.
• Maintain accurate records of all funds, ensuring proper allocation & usage. Preparation & submission of timely & accurate financial reports to donors & budget holders of these funds. Monitor & report on restricted & unrestricted funds.
• Lead change management initiatives to improve financial processes & systems. Identify opportunities for process improvement & implement best practices throughout all three organisations. Engage with stakeholders to ensure successful adoption of changes. Monitor & evaluate the impact of changes on financial operations.
• Implement & maintain robust internal controls. Ensure compliance with financial policies & procedures. Conduct regular reviews and audits of financial processes.
• Oversee the calculation, collection & reporting of Parish Share contributions. Ensure accurate & transparent reporting for the Deanery Share allocations. Communicate with parishes to provide guidance & support on Parish Share matters.

2. Leadership

• To provide leadership and clear direction to the team ensuring appraisals with SMART objectives that form the basis of regular monthly meetings reviewing individual and team performance. 
• Working closely with the Director of Finance providing regular updates on the finances of each of organisations that the finance team supports.
• To attend training courses and events to maintain the professional accountancy qualification and competency to ensure that the post holder is aware of best practice and upcoming developments affecting the DBF, Cathedral and TFC.
• Developing relationships with budget holders to understand the drivers for expenditure, proactively providing advice and guidance to build commercial awareness.
• Providing advice and support to parishes on basic queries relating to finance and charity reporting matters.  Using the data available in the department from Parish Finance returns and accounts to understand the impact of the financial health of the parishes on the DBF.
• To deputise for the Director of Finance

About the opportunity:

The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.

The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients. 

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility. 

Key responsibilities of the role: 

• Work with Communications and Engagement teams to create impactful communications that recruit new tutors, re-engage lapsed volunteers, and convert former tutors into long-term charity supporters.
• Maintain and analyse data across our e-communications platforms (ValueText, Campaign Monitor) and our volunteer database (Salesforce) to optimize audience targeting and engagement, while ensuring GDPR compliance and data cleanliness.
• Respond to tutors’ enquiries and feedback complaints as part of managing the communications’ team inbox, whilst supporting the wider team to do the same.
• Work with the Communications and Media Manager and other communications officer to produce interesting and relevant pupil and tutor case studies throughout the year. Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network.
   

Key information: 

Reports to: Communications and Media Manager 

Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable) 

Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.

Closing date: Sunday 23rd March 2025

Interviews: Tuesday 1st April 2025

Start date: As soon as possible 

Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH
 

Application process:

Please submit a completed application form via our website.

In the form you will be asked to reflect on the statements below:

1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.

2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.

3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you. 

Please note, we do not accept CVs and cover letters. We only accept applications with the application form.