Appointments administrator jobs in milton keynes
Location: CIS Office, Milton Keynes
Hours: 30 per week
Salary: £20,186.40
Contract: Permanent
Closing Date: 4.11.2025
About Us
MK Act is a long-established domestic abuse charity with over 50 years’ experience supporting individuals and families across Milton Keynes. We provide safety, refuge, advocacy, crisis intervention and long-term support, helping survivors rebuild their lives with dignity and security.
We are seeking a compassionate and organised Triage & Helpline Advisor to join our Crisis Intervention Service. You will be the first point of contact for survivors seeking help—providing helpline response, triage, initial risk assessment, safety advice and access to appropriate services. This role suits someone calm under pressure, confident handling safeguarding concerns and committed to trauma-informed, survivor-centred support.
Why Join Us?
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Make a meaningful impact for individuals experiencing domestic abuse
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Supportive, specialist team
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Professional development and specialist training
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25 days’ annual leave (pro rata) + bank holidays
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Additional paid birthday leave
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Free annual eye test
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Opportunity to grow within an expanding charity
Key Responsibilities
Client Support & Casework
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Answer the helpline as the first point of contact for survivors.
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Provide immediate advice, information and short-term follow-up support.
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Complete DASH risk assessments, safety plans and initial needs assessments.
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Support access to refuge accommodation locally or out of area.
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Provide clear information on housing, legal options, health services and signposting.
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Maintain accurate, confidential records and escalate risk appropriately.
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Promote a trauma-informed, survivor-focused approach.
Service Delivery & Teamwork
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Support the smooth running of the Crisis Intervention Service.
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Manage referrals, appointments and office systems.
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Contribute to service development and evaluation.
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Support volunteers and encourage inclusive practice.
Multi-Agency & Partnership Work
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Provide advice to professionals and promote MK Act services.
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Maintain positive working relationships with partner agencies.
Safeguarding & Compliance
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Work within safeguarding policies and make timely referrals.
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Liaise with managers and statutory partners on safeguarding concerns.
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Follow confidentiality, data protection and organisational procedures.
Administration & Professional Standards
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Complete administrative tasks, including data entry and diary management.
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Maintain required standards and attend training, supervision and performance reviews.
About You
You will thrive in this role if you are empathetic, organised and confident supporting people in crisis.
Essential
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Knowledge of domestic abuse and its impact on survivors and children.
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Understanding of risk assessment, safety planning and safeguarding.
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Excellent communication skills and confidence working with multiple agencies.
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Experience supporting survivors or vulnerable individuals.
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Ability to stay calm and professional under pressure.
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Strong record-keeping and IT skills.
Desirable
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Experience in domestic abuse services or crisis support.
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Experience completing risk assessments or working with voluntary/statutory agencies.
The client requests no contact from agencies or media sales.
This is one of two District Property Secretary roles in North West England Methodist District, who will be the first point of contact on all matters relating to property. Using their knowledge of land and buildings, and their use and maintenance, in addition to knowledge of governance in the Methodist church context, the postholders will ensure a coherent and holistic approach to property across the District.
Key Responsibilities
Provide advice to churches and circuits on property-related matters
Work with colleagues, including ministers and lay members of the circuits and churches within the District, to maximise utilisation of property and land across the District for mission and income generation, in line with Connexional property strategy
- Support with selling properties
- Collaborate with colleagues on seeking alternative opportunities for mission or income generation
- Provide guidance on potential grant opportunities
Provide support with the instruction of professional advisors and contractors and liaise with surveyors as necessary
Provide advice and support to ensure projects are delivered effectively and in compliance with relevant standards and legislation
Support the management of the consents process
- Advise the consent giving body of the District regarding property projects and the feasibility of District grants
- Provide support on the use of the online consents system
- Oversee the submission of annual returns
Provide oversight of quinquennial inspections
- Ensure inspections are undertaken in a timely manner
- Ensure action points are followed up
- Collate copies of returns
To assist in the development and continual review of the District Development Plan for property
Ensure work is in line with the requirements of relevant bodies and legislation
- The Methodist Standing Orders and Connexional Team (including as a member of the Connexional Property Group)
- Maintain the District relationship with TMCP and action any correspondence as required
Report at District Policy Committee/Synod as required
NWED covers the geographical areas of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire.
Salary: £38,000 - £42,000
Hours: 35hrs per week, including some evening and weekend working
Location: Home-based, with some travelling required
Responsible to: District Secretary: Administration Compliance
Terms and Conditions
33 days (231hrs) annual leave entitlement per year, including public holidays.
There is a contributory pension scheme to which eligible lay employees will be auto-enrolled. Lay employees who do not meet the auto-enrolment criteria are eligible to join the scheme subject to certain provisions.
Appointment will be subject to a satisfactory Enhanced Disclosure & Barring Service (DBS) disclosure.
Appointment will be subject to satisfactory references.
Appointment will be subject to the satisfactory completion of up to three-month probationary period.
Opportunities for study and for training.
The North West England District is committed to safeguarding, safer recruitment, inclusion and equality, and promoting the welfare of the communities served. As such, the successful candidate will be subject to safer recruitment pre-employment checks and be required to complete relevant training in the course of their probationary period.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Role Description
The Funding and Insights Officer supports the Head of Funding and Partnerships (HFP) in delivering HACT’s fundraising and income generation objectives in line with the organisation’s business strategy. This role focuses on identifying new business and funding opportunities, conducting market, sector and competitor research, and generating actionable insights to support HACT’s marketing, customer engagement, and income generation strategies.
The postholder will play a key role in shaping HACT’s understanding of the external environment, including trends in housing, social impact, and innovation. Reporting to the HFP, they will contribute to fundraising applications to trusts, foundations, and corporates, support the services team in developing compelling and proposals for HACT’s research and consultancy work, and carry out desk-based market research to inform the activities of the marketing and customer teams.
The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks while prioritising effectively to meet deadlines.
Responsibilities
Key responsibilities include:
- Conduct market, sector and competitor research to identify trends, opportunities, and risks relevant to HACT’s programmes and services
- Produce intelligence reports and briefings to inform marketing campaigns, customer outreach, and strategic planning
- Identify and assess potential funders, partners, and clients aligned with HACT’s mission and services
- Support the HFP in preparing proposals, funding applications, and sponsorship pitches
- Support the HFP to produce compelling performance and evaluation reports for funders and other donors
- Maintain and update a bank of proposal templates and sector insights
- Support the services team in the development of professionally written proposals
- Collaborate with marketing and customer teams to target organisations and contacts for campaigns
- Use CRM systems to track business development activities, monitor proposal and funding application progress, and report key metrics
- Maintain accurate records of engagement, income, and pipeline development
Required skills
Essential skills and experience
- Experience securing new funding opportunities or partnerships (commercial or charitable)
- Strong written communication skills with the ability to produce persuasive content
- Proficient in using research tools and databases (e.g. Charity Commission, Companies House)
- Ability to synthesise complex information into actionable insights
- Strong relationship-building and collaboration skills across teams
- Excellent time management and prioritisation
Desirable skills and experience
- Experience of measuring and reporting on project impacts
- Familiarity with CRM systems and data tracking
- Understanding of marketing and customer engagement strategies
- Knowledge of the UK social housing sector either professionally or through lived experience
Job accountabilities
- Support the HFP in delivering strategic growth and income targets
- Maintain a pipeline of opportunities and sector intelligence
- Collaborate across teams to ensure alignment of business development activities
- Produce high-quality proposals and insights that support HACT’s professional services, customer and marketing teams
- Actively model HACT’s values and behaviours by consistently demonstrating collaborative, supportive and respectful working with internal and external stakeholders and contribute to an inclusive and respectful culture
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.
About HACT
Innovation. Collaboration. Insights.
It’s what we’ve always done.
As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.
By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skillls and experience meet the key skills points in the job description.
Interviews expected to take place the week commencing the 8th December.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experience meet the key skills points in the job description.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
About the role
You will be home based and will need to travel in the UK, Eire, Europe and further afield as the role develops.
You will need some storage space available for Charity materials.
If you are self-driven, motivated, and want to help others achieve something amazing in support of Histiocytosis UK, we would love to hear from you.
You are likely to be in a similar role at another charity or have the right experience and transferable skills from another sector. You’ll be confident, enthusiastic, and an exceptional influencer with great customer care and communication skills.
There will be ample opportunity to shape the role, lead on specific projects and put your ideas into action.
The role will be mainly remote working so your experience and motivation will be key in this role so that we can achieve tangible results.
Who we need?
You will be an excellent communicator, face to face, online, phone or email. You know the importance of listening, and you are the sort of person that brings focus and calm to difficult situations. Prioritising your workload is second nature. Perhaps most importantly of all, you’re energised and driven by a passion for learning and making life better for those with a long term and/or serious illness.
A degree is not essential, but a communication and fundraising skills qualification is desirable. It is important that you have a high standard of writing, and that you are on good terms with your computer, particularly MS office, email and maybe even Mailchimp, Zoom, Sage Accounting, Spreadsheets etc.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strong marketer who can help us achieve our vision of making legacy giving a social norm across the UK?
At Remember A Charity, we're looking for a marketer with exceptional communication and planning skills, who will be inspired by the opportunity to play this key role in a small but dynamic team.
Remember A Charity (part of the Chartered Institute of Fundraising)
Hours: Full Time (35 hours per week). Requirement to work outside of regular office hours occasionally, as required, with time off in lieu.
Key benefits:
- Leave: 25 days per year (rising to 30 with service) + bank holidays.
- Pension scheme: After probation ends, we offer up to 7.5% employers’ contribution to our stakeholder pension scheme.
- Enhanced sick pay from day one.
- Great work/life balance through flexible and remote-first working.
- We also focus on staff wellbeing, training and development and support you with your volunteering.
- See our benefits list for all other details
Location: This is predominantly a home-based role, days in the office in Bermondsey, London will be agreed with the line manager. Occasional travel will be required to scheduled meetings/training/events.
The Chartered Institute is proud to be an equal-opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as Black, Asian, people of colour, or from a specific minoritised ethnicity, neurodivergent, oppressed, or marginalised individuals or groups.
About us
Remember A Charity
Remember A Charity is a vibrant behaviour change campaign that aims to inspire the public to leave a charitable gift in their Will. Working collaboratively, the campaign’s mission is to do what no organisation can do alone, growing the legacy market and normalising charitable gifts in Wills.
Why grow legacy giving? Charitable gifts in Wills are one of the largest sources of voluntary income in the UK, raising £4.5 billion for good causes each year. As such, it’s a crucial source of income for thousands of charities, particularly in the current economic climate.
Established in 2000, Remember A Charity now represents almost 200 member charities, who work together to drive change through inspiring consumer campaigns, strategic partnerships with solicitors, Will-writers and professional advisers, and by lobbying government to enhance the wider legacy giving environment. The consortium encompasses a diverse range of charities, giving them the platform, resources and guidance to maximise their legacy fundraising. Remember A Charity works all year round to promote legacy giving, also running Remember A Charity Week each September as a central focal point for public awareness activity.
Our four key strategic pillars are:
- Inspiring the UK public to leave a charitable legacy
- Embedding legacy giving across Will-writing and estate planning
- Influencing government & decision-makers to protect and nurture the future of charitable legacies
- Equipping & enabling our members to maximise their legacy fundraising
Remember A Charity is part of the Chartered Institute of Fundraising and our goals align with its strategic priority of growing charitable giving.
Chartered Institute of Fundraising (CIOF)
The Chartered Institute of Fundraising is the UK's professional membership body for fundraisers, championing excellence, providing professional development and education, and fostering connections across the sector. We've launched a new ten-year strategy to tackle critical challenges like diminishing income, increasing demand for services, and issues such as fundraiser burnout and lack of investment that are impacting charities nationwide. We believe that every fundraiser should feel valued and nurtured.
This strategy focuses on four key pillars with clear five and ten-year targets: attracting, retaining, and nurturing fundraising talent to combat the "revolving door"; reframing the narrative to change perceptions of fundraising and drive investment; driving excellent fundraising practice, setting standards, ethics and guidance to build public trust; and fostering a culture that inspires more people to give to reverse declining donor numbers. Our ultimate aim is to double our impact in a decade, ensuring a sustainable future for both fundraisers and charities.
Role Background
This is a unique opportunity to use your creativity and marketing expertise to help charities across the UK grow their legacy giving and increase their resilience for the years ahead. The Marketing Manager will work within a small and talented staff team at Remember A Charity to expand its reach, grow its network and build engagement among its key audiences: charities, professional advisers and the giving public. The priorities for the Marketing Manager are to develop and deliver a marketing and communications plan in line with the campaign strategy.
Reporting Structure
Reports to: Lucinda Frostick, Director of Remember A Charity
Job Description
Job purpose: To lead and develop Remember A Charity’s marketing and communications programme, in line with our core mission of making legacy giving a social norm. This core focus of the role is on growing and engaging our audiences across the charity sector (members and non-members) and professional adviser communities (solicitors, Will-writers, wealth advisers).
The Marketing Manager will also contribute to the development of our consumer PR, marketing and digital programmes, led by the Director and Digital Communications Manager respectively.
This role would suit a confident and creative individual who is enthused by the opportunity of helping charities across the UK to grow and develop their long-term income. The successful candidate will work closely with the campaign’s members, professional advisers and, of course, colleagues within Remember A Charity and the wider CIOF.
Key Accountabilities:
- Lead the planning, delivery, and evaluation of marketing activities targeting charity sector and professional adviser audiences, aligned with organisational strategy and KPIs.
- Develop and deliver communications for charity members and Campaign Supporters.
- Collaborate with internal colleagues and external agencies to support the execution of consumer-facing marketing and PR campaigns.
- Create compelling assets and resources to support recruitment, engagement, and retention of members and professional partners.
- Ensure external communications and creative outputs are consistent with the Remember A Charity brand.
- Represent the organisation, exhibiting and/or presenting at relevant events or meetings.
Responsibilities by area:
Charity sector
- Creation of promotional assets to support member acquisition and retention.
- Plan and deliver a dynamic member comms programme, including e-bulletins, impact reports and others.
- Help colleagues to coordinate and present at select member events.
- Manage sector-facing social media accounts (LinkedIn, X, and Bluesky).
- Support the Director with sector-facing editorial content.
- Gather and showcase member testimonials and case studies.
- Develop and promote guidance and resources to help members maximise their legacy fundraising.
- Enhance and develop the members’ area of the website, ensuring content is up to date and relevant.
Professional Advisers
- Responsibility for the marketing budget for professional advisers.
- Planning and delivery of marketing activity to grow our professional adviser network and maximise our impact, in line with our KPIs.
- Manage and grow the Campaign Supporter scheme for solicitors and Will-writers, delivering engaging communications and digital content that keeps charitable giving front of mind.
- Promote the importance of referencing the charitable option during Will-writing to professional advisers through events, direct marketing, social media, and advertising.
- Coordinate the campaign’s Legal Sector Advisory Group, organising quarterly meetings and fostering strong relationships with key stakeholders.
- Identify and pursue opportunities to engage wider professional audiences and influential groups within and beyond the legal sector, including but not limited to, wealth managers, Will-writing software providers, local government, regulatory and trade bodies (e.g. CILEX, CLC, NALP).
- Collaborate with CPD content providers to deliver training programmes on charitable Will-writing.
- Coordinate quarterly webinars for professional advisers on relevant Will-writing topics, working with internal and external partners.
- Create materials and promotional assets for professional advisers and campaign partners to equip them to advocate for legacies.
Consumers
- Contribute to the planning and delivery of consumer marketing and PR activity.
- Support members in making best use of the consumer-facing assets provided for them to use during Remember A Charity Week and beyond.
- Equip Campaign Supporters and Will-writing partners with resources to promote legacy giving during Remember A Charity Week and beyond.
All
- Collaborate with the team to review campaign activity and success measures against KPIs.
- Maintain and update website content for charity and professional adviser audiences.
- Uphold brand consistency across all external communications and creative outputs.
About You
Experience & Skills
- Experience of planning and delivering successful marketing programmes.
- Knowledge of the UK charity sector and/or legal market.
- Experience working in a customer-facing environment or dealing with a wide range of members and stakeholders.
- Effective presentation and networking skills.
- Familiarity updating webpages and using simple web-based design / delivery tools such as Canva and Mailchimp.
- Computer literacy (Word, Excel, PowerPoint etc.) and experience of using a CRM system,
- Budget management preferable but not essential
Attributes
- Confident and clear communicator, with strong writing skills and a creative solutions-driven approach.
- Excellent organisational skills, including the ability to work independently and prioritise, managing time effectively.
- Team player, but also a confident self-starter, able to work independently when necessary.
- A positive attitude, with the ability to keep calm when managing multiple projects.
Reflecting the CIOF’s values
Passionate: Takes immense pride in their work and is driven by a strong desire to achieve success for our mission.
Professional: Consistently champions and upholds the highest standards, operating with unwavering integrity and ethical conduct.
Enabling: Proactively supports others, feels empowered to take ownership, identifies effective solutions, makes sound decisions, and collaborates seamlessly across teams.
Enterprising: Demonstrates an openness to explore new solutions and is deeply committed to excelling in all areas of their work.
Respectful: Acts with honesty and fairness, consistently treating all individuals with consideration, dignity, and respect.
Circumstances
- Based in the UK.
- Able to work/travel outside office hours on occasions (i.e. attending conferences and meetings).
If you would like to discuss access requirements or have any questions about the role, please contact us directly.
The client requests no contact from agencies or media sales.
Who we are
Not all young people have the same opportunities in life.
Caudwell Youth exists to level the playing field for young people at risk.
They may be care experienced, have mental health challenges, be neurodivergent or be at risk of exploitation or offending.
Caudwell Youth is a dynamic new charity which has just celebrated its third birthday.
What we do
Caudwell Youth shapes young people’s futures by providing person-centred support to at risk 11 to 24-year-olds through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme.
Our vision is to help every young person at-risk in the UK. We give young people the time, trust and support they need to shape a positive future, no matter their starting point.
Our mentoring service is designed to ensure every young person feels safe, heard and supported. Each young person gains a trusted adult (a trained volunteer) who meets with them once a week to support them as they take steps towards a more positive future.
This year, we have supported more than 400 young people.
Our fundraising
We have a compelling fundraising proposition. We were founded by billionaire philanthropist John Caudwell, who has pledged to match all donations and fundraising at 33%.
Our mentoring service is delivering exceptional outcomes for young people, and we are ambitious for the future.
This is a crucial time for Caudwell Youth’s fundraising function, as we are set to embark on a new strategy for national growth in the new year. For the financial year just gone, grant income accounted for around 28% of our fundraising revenue.
Our aim is to grow our charity sustainably, while continuing to meet the evolving needs of at-risk young people in ways that are effective and life-changing. This role will be a key part of that journey.
What we're looking for
We are looking for an experienced grants, trusts and foundations fundraiser who can hit the ground running, both in solidifying and owning our valuable relationships with existing grant and trust fundrers and in exploring new opportunities.
You will also lead on the evaluation of our service impact across the organisation, gathering, analysing and presenting data to illustrate the valuable outcomes our services have for at-risk young people.
You will be a key team member in a dynamic and growing organisation and will help ensure the charity achieves its aims and objectives and fulfils its fundraising plan effectively.
More information about the role
This role is home based, but you need to be able to meet with funders and our small but dynamic fundraising team.
These meetings may take place in London, or across our current operating regions (Hertfordshire, Buckinghamshire, Slough, Luton and Milton Keynes).
We are happy to consider compressed and flexible hours requests.
How to apply
Please follow the link to our website to read the full recruitment pack and find the application form.
All applications must be submitted via our website application form. Thank you, and we look forward to hearing from you.
The client requests no contact from agencies or media sales.