Area coordinator jobs

Salary: £26,520 rising to £27,030 on successful completion of probationary period
Location: Blaenau Gwent. Workplace-based role 
Some occasional travel across services in Blaenau Gwent and Cyfannol Hwbs as and when required.
Successful applicant may be required to work some evenings and weekends.
Participation in the 2nd Tier out of hours on-call rota.

Hours & working Pattern: 35 hours a week, 3x12 hours shifts over 3 weekday

Accountable to: Refuge Service Coordinator 

Purpose of the post  

To assist in the management and delivery of high quality, responsive, specialist refuge support and services that enable people to feel safe, to be empowered, and to flourish in a life free from Domestic Abuse and Sexual violence

Responsibilities

• As a key member of the team, contribute to achieving Cyfannol Women’s Aid’s vision, mission and ambition.
• To demonstrate and positively promote the organisation’s values, culture, and qualities
• Collaborate with the support services coordinator and the refuge team to plan and deliver high quality, specialised, trauma informed, person-led support services.
• Line management of refuge team members (Support Worker, Support Work Assistants, Out Of Hours and Relief Workers) in line with policy in an inclusive, engaging and empowering way. (including supporting recruitment, completing induction, supervision, training and development) supporting and coaching.
• Case hold, providing direct support to adults and children staying in Blaenau Gwent Refuge Services.
• Oversee all rotas for refuge staff and on-call for Blaenau Gwent and make sure the refuges are adequately staffed at all times.
• Work collaboratively with the support services coordinator to ensure refuge referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
• Support women and children to have a voice and provide feedback within the organisation and the sector, including surveys, listening sessions, and external opportunities
• Oversee operational Health & Safety requirements within refuge services and to oversee housekeeping, maximise refuge occupancy.
• Key collaborator, supporting the team members to keep accurate and timely records in all aspects of the service.
• Monitor personal charges and petty cash liaising with the Finance Department, Support Services Coordinator and Service Manager.
• Lead regular House Meetings and refuge Team meetings and to participate in Blaenau Gwent full team meetings
• Support the coordinator in compiling reports for Welsh Women’s Aid (WWA) Statistics and other relevant reports for projects and services
• Assist with the attendance of core group and other similar meetings, ensuring completion of all tasks allocated to Cyfannol Women’s Aid (CWA) where coordinator is unable to.
• Support the refuge team to appropriately signpost and refer women and children to the services they wish to engage with for example social services, the police, parenting, health, legal, DWP, housing, homelessness, recreational, educational, and cultural services and also CWA’s other internal services.
• Being responsive to requests from other members of the organisation for quantitative and qualitative data, including for example, the creation of case studies.

General responsibilities

Contribute to the: 

• Development and achievement of our Vision, Mission and Objectives.
• Promotion of our values, culture and aspirations.
• Creation of a safe, supportive and explorative working environment.
• Promotion of Equity, Diversity and Inclusion.
• Upholding of our Policies and Procedures.
• Any other reasonable duties as required.

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances. 

The ability to travel independently and in a timely manner to fulfil the requirements of the role is essential. 

Application Information: Please ensure you have read the full Job Description and Person Specification. Use your personal statement to explain how your skills and experience make you well-suited to the role.

Closing Date: 09 October 2025.

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is required for all posts

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Service based across Cornwall.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11316 Stroke Support Coordinator

Location: Home-based, West Cornwall. However, Frequent travel will be required as part of this role (to include team meetings or other work-related meetings)

Salary: Circa £27,435 per annum, pro rata

Hours: 1 x 35 hours per week position available, however, less hours would be considered so please state this in your application.

Contract: This is a fixed-term contract until 31 March 2026. Our services are contracted; we currently have funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 28 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 2 October 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Ability to use basic Microsoft systems.

This role requires extensive travel across Cornwall to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the South of Tyne and Wear area.

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.

Position: S11317 Stroke Support Coordinator

Location: Home-based, South of Tyne and Wear. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £16,440 per annum (FTE circa £27,400 per annum)

Hours: Full-time, 35 hours per week

Contract: Services are contracted and there is currently funding for this contract until 31 March 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 5 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 16 and 17 October 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Ability to use basic Microsoft systems.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We’re looking for a proactive and well-organised individual to support the core operations of our dynamic charity. Working closely with the Creekside Manager and wider team - including staff, volunteers and trustees - you’ll ensure our administrative, financial, and project work runs smoothly and efficiently.

This varied role offers the chance to get involved in exciting and nuanced tasks and projects, where your attention to detail, problem-solving skills and clear communication will really shine. As the first point of contact for internal and external stakeholders, you’ll play a key role in keeping everything connected and on track.

You’ll be pivotal to the sustainable growth of Creekside, with opportunities to contribute across all areas of our work - from nature conservation and lifelong learning to community engagement. If you’re passionate about urban wildlife and want to help others connect with it, we’d love to hear from you!

This is a part time role (15-18 hours per week) and flexible working arrangements will be considered and discussed at interview. There may be some evening and weekend commitments for which TOIL is given.

Full Time Salary: £28,500 per annum, pro rata. Other benefits include 22 days annual leave in addition to bank holidays and a Christmas closure period, and 3% employer pension contribution.

Camwch i mewn i daith drawsnewidiol gyda Cyfleodd Dysgu mewn addysg

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14–19 across the UK — and you can help make a real difference.

Over the past 18 months, our team has been building a movement of support for young people across Wales, having a significant impact on their life chances and working towards the aim of inspiring every young person in the country.

So far, we’ve already reached 19,000 students in-person and are connected with a third of all Welsh state secondary schools and colleges. In 2025, we’re aiming to reach 13,000 more young people — and we’re looking for a passionate colleague to help us make that happen.

About the role

As North Wales Project Coordinator, you’ll play a crucial role in:

• Connecting volunteers with schools and colleges, ensuring young people benefit from inspiring talks and workshops.
• Developing and maintaining strong relationships with schools, employers, and volunteers.
• Listening and adapting to the needs of young people, ensuring our programme creates real value for them and the stakeholders we work with.

You’ll be part of a flexible, entrepreneurial, and collaborative team that works remotely across Wales but comes together for events, volunteer training, school meetings, and team meet-ups. We set high expectations for ourselves and each other, value individual contributions, and celebrate shared success.

We’re seeking someone who is:

• Passionate about helping young people succeed.
• Fully committed to equality, diversity, and inclusion.
• Self-motivated and proactive, with a “can-do” attitude.
• Highly organised, able to juggle multiple priorities and meet deadlines.
• Skilled at building strong relationships, particularly with schools and colleges.
• Resilient, tenacious, and excited by new opportunities.
• Creative and open to trying new ideas.
• Ambitious for themselves and the charity.
• Confident with technology and has strong computer literacy.

Desirable:

• Experience within educational settings or working with young people in Wales.
• The ability to communicate in the medium of Welsh.

Essential:

• Based in North Wales, or locations within England that are near to the border (e.g. Liverpool, Chester, Manchester)
• While not required, we particularly welcome applications from people who have experienced some of the challenges young people across Wales face today.

At Working Options, we believe in:

• Empowering volunteers to deliver high-quality talks and workshops.
• Providing a first-class service for schools that trust us with their students.
• Supporting each other to innovate, grow, and make real impact.

You’ll be joining a team that’s already changing lives — but we’re just getting started. With your help, we can reach even more young people and open up new opportunities for their future.

If this sounds like the right environment for you, we’d love to hear from you.

Good luck with your application!

Sue Maskrey
Chief Executive, Working Options in Education

_____________

Disgrifiad swydd

Camwch i mewn i daith drawsnewidiol gyda Working Options mewn addysg

Camwch i mewn i daith drawsnewidiol gyda Working Options. Rydyn ni ar genhadaeth i rymuso pobl ifanc 14–19 oed ledled y DU — a gallwch chi helpu i wneud gwahaniaeth gwirioneddol.

Dros y 18 mis diwethaf, mae ein tîm wedi bod yn datblygu mudiad o gymorth i bobl ifanc ledled Cymru, gan gael effaith sylweddol ar eu cyfleoedd bywyd a gweithio tuag at y nod o ysbrydoli pob person ifanc yn y wlad.

Hyd yn hyn, rydyn ni eisoes wedi cyrraedd 19,000 myfyriwr wyneb yn wyneb ac wedi cysylltu â thraean o holl ysgolion uwchradd a cholegau'r wladwriaeth yng Nghymru. Yn 2025, ein nod yw cyrraedd 13,000 yn fwy o bobl ifanc — ac rydyn ni'n chwilio am gydweithiwr angerddol i'n helpu i wireddu hynny.

Ynglŷn â'r rôl

Fel Cydlynydd Prosiect Gogledd Cymru, byddwch yn chwarae rôl hanfodol mewn:

• Cysylltu gwirfoddolwyr ag ysgolion a cholegau, gan sicrhau bod pobl ifanc yn elwa o sgyrsiau a gweithdai sy'n ysbrydoli.
• Datblygu a chynnal perthnasau cryf ag ysgolion, cyflogwyr, a gwirfoddolwyr.
• Gwrando ar ac addasu i anghenion pobl ifanc, gan sicrhau bod ein rhaglen yn creu gwerth gwirioneddol iddyn nhw a'r rhanddeiliaid rydyn ni'n gweithio â nhw.

Byddwch chi'n rhan o dîm hyblyg, entrepreneuraidd, a chydweithredol sy'n gweithio o bell ar draws Cymru ond sy'n dod at ein gilydd ar gyfer digwyddiadau, hyfforddi gwirfoddolwyr, cyfarfodydd ysgolion, a chyfarfodydd tîm. Rydyn ni'n gosod disgwyliadau uchel i ni ein hunain ac i'n gilydd, yn gwerthfawrogi cyfraniadau unigolion, ac yn dathlu llwyddiant a rennir.

Rydyn ni'n chwilio am rywun sydd yn:

• Angerddol dros helpu pobl ifanc i lwyddo.
• Hollol ymrwymedig i gydraddoldeb, amrywiaeth, a chynhwysiant.
• Hunangymhellol a rhagweithiol, gydag ymagwedd "gallaf wneud".
• Hynod drefnus, yn gallu cydbwyso sawl blaenoriaeth a glynu wrth derfynau amser.
• Medrus wrth feithrin perthnasau cryf, yn enwedig gydag ysgolion a cholegau.
• Gwydn, taer, ac yn gyffrous am gyfleoedd newydd.
• Creadigol ac yn agored i roi cynnig ar syniadau newydd.
• Uchelgeisiol, yn bersonol ac ar ran yr elusen.
• Hyderus o ran technoleg ac yn meddu ar lythrennedd cyfrifiadurol cryf.

Dymunol:

• Profiad mewn lleoliadau addysgol neu weithio gyda phobl ifanc yng Nghymru.
• Y gallu i gyfathrebu drwy gyfrwng y Gymraeg.

Hanfodol:

• Wedi'i leoli yng Ngogledd Cymru, neu leoliadau yn Lloegr sy'n agos at y ffin (e.e. Lerpwl, Caer, Manceinion)
• Er nad yw'n ofynnol, rydyn ni'n croesawu'n benodol ceisiadau gan bobl sydd wedi profi rhai o'r heriau mae pobl ifanc ledled Cymru yn eu hwynebu heddiw.

Yn Working Options, rydyn ni'n credu mewn:

• Grymuso gwirfoddolwyr i gyflwyno sgyrsiau a gweithdai o safon.
• Darparu gwasanaeth o'r radd flaenaf i ysgolion sy'n caniatáu i ni weithio gyda'u myfyrwyr.
• Cefnogi ein gilydd i arloesi, tyfu, a chael effaith go iawn.

Byddwch chi'n ymuno â thîm sydd eisoes yn newid bywydau — a dim ond dechrau arni ydyn ni. Gyda'ch help chi, gallwch gyrraedd hyd yn oed yn rhagor o bobl ifanc ac agor cyfleoedd newydd ar gyfer eu dyfodol.

Os yw hyn yn swnio fel yr amgylchedd cywir i chi, byddem wrth ein boddau yn clywed gennych chi.

Pob lwc gyda'ch cais!

Sue Maskrey
Prif Weithredwr, Working Options in Education

Ref: RVPL-251

Closing date: Monday, 22nd September 2025 at 9.00 am

Are you a proactive, collaborative and empathetic individual with experience of managing reception or front-of-house responsibilities? Do you have a proven record of recruiting, training, or managing volunteers and supporting people with barriers to employment?

If so, join St Giles as a Reception and Volunteer Pathway Lead (internal job title) where, as part of the Central Services or Service Delivery team, you will lead both front of house reception services and a structured volunteer employment pathway.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As Reception and Volunteer Pathway Lead, you will act as the first point of contact for visitors, ensuring a welcoming and professional environment, and also manage incoming calls, emails, and correspondence and maintain a tidy and accessible reception area.  You will also design and deliver a volunteer pathway programme for individuals returning to employment, which will include recruiting and onboarding volunteers with a focus on those who have been out of work and collaborating with internal departments to identify placement opportunities and role specifications.

We will also rely on you to provide induction and training support for volunteers and to offer ongoing supervision, coaching, and check-ins throughout placements.  Monitoring and evaluating volunteer progression with clear pathways to employment and maintaining accurate volunteer records, ensuring safeguarding and compliance standards are both key duties, as is supporting departmental teams in coordinating volunteer schedules and placement logistics.

What we are looking for

• Relevant experience in administration, HR, or volunteer management

• An understanding of barriers to employment and trauma-informed support

• Sound knowledge of GDPR and data protection and of safeguarding practice

• An understanding of of EDI and creating an inclusive work culture

• Excellent interpersonal, IT and communication skills, verbal and written

• A professional, collaborative and flexible approach to your work.

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

About the role 

At the heart of our operations, our exceptional Regional Casework Coordinators serve as the primary point of contact for members of the armed forces community reaching out to our Regional Offices for support.

In this dynamic role, no two days are the same. You may be supporting individuals in distress over the phone, managing email and voicemail communications, collaborating with volunteers on complex casework, building strong relationships with local authorities and charitable organisations, or working closely with internal services to secure the best possible outcomes for our clients.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support them. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensuring that the beneficiary journey is at the centre of the Service.

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex.

You will occasionally be required to travel around the region or further afield, to attend face to face meetings or training events.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. You will initially be required to attend an in-person caseworkers’ course which may require an overnight stay.

About the team 

Reporting to the Regional Casework Manager our Casework Coordinators, together with our Volunteer Caseworkers, work remotely within the regional office area.  With beneficiaries at the heart of everything we do, team members pride themselves in building and maintaining close working relationships to ensure the smooth operation of the office.  The wider regional support team includes a Regional Manager, Volunteer Development Manager and a Community Engagement Manager. 

About you 

To thrive in this role, you'll demonstrate composure and resilience, paired with genuine empathy and a strong commitment to supporting those in need.

Our beneficiaries are at the heart of everything we do. To support them effectively, you’ll need to be an attentive listener and a clear, compassionate communicator.

You will have experience of providing welfare support, especially on the telephone and an understanding of benefits, debt management, disability, homelessness, local authority provision or mobility would be a real benefit.  Understanding the way of life of today’s Armed Forces, veterans and their families and experience of working with volunteers would be a real advantage.

Knowledge of Safeguarding and GDPR is essential in this sensitive role as team members are responsible for recording and protecting personal data and reporting safeguarding concerns.

Proficiency in Microsoft Office 365 applications is essential, and prior experience using a case management system would be highly advantageous.  It is important that you have experience of planning and managing your own workload, with minimal supervision.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Recently unsuccessful candidates need not reapply

Closing date: Midnight of 21 September 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Week commencing 29 September 2025.

As part of the selection process, you will be required to complete an assessment.

Sculpt UK: Youth Programme Officer and Bookings Coordinator

• Job: Bookings Coordinator and Youth Programme Officer 

• Pay: £27,008

• Full time, 37.5 hours 5 days per week - contract until November 2026 with expectation to extend

• Applications Close: Sunday 12th October

About Sculpt UK

Sculpt is a UK-based charity with over 20 years’ experience, who support young people to shape their own future. Our vision is that we live in a society where young people can be fulfilled through their education, work and participation in wider society. The need for our work is clear given the increasing problems young people face and their lack of confidence and awareness regarding their journey into the world of work.

We run a range of bespoke programmes that work directly with young people in conjunction with partners - schools, careers hubs, employers, local government and further/higher education. Sculpt addresses interconnected areas that contribute towards our vision: Employability, Youth Voice and Leadership, and Community Action. We build the skills and experience of young people focusing on the transitions between school, education and work. In particular, we are skilled in tailoring our work to meet the needs of young people in alternative provision and those at risk of not being in employment, education and training.

What we do and how we do it is also informed by the Sculpt Youth Advisory Board, consisting of young people who meet monthly to advise the Sculpt Board on matters such as the needs of young people, product design and programme impact. In addition, we have a Sculpt Alumni community who contribute to the development of our work.

In the year 2024-25, we worked with:

• Over 450 young people 

• 30+ employers and 120 business volunteers

• 29 schools

• 4 Careers Hubs

• 9 London Boroughs

What are we looking for?

Sculpt UK is hiring a bookings coordinator and youth programme officer who would deliver our direct intervention work with young people aged 12-16 with a focus on skills building around employment through our holistic work experience programmes. Approximately 75% of our under 16s work involves working with young people who have SEND or who are at risk of becoming NEET (not in employment, education or training). Training on working specifically with SEND students will be offered to the successful applicant.

The role will also manage our bookings with schools and individuals across projects. This job is a 70/30 split between Youth Programme Officer and Bookings Coordinator.

Responsibilities :

Youth Programme Officer:

• Adhere to Sculpt UK’s safeguarding practices and procedures at all time 

• Deliver funded programmes focused on youth employability, leadership and youth voice in line with Sculpt UK’s delivery style and ethos

• Work with other Youth Programme Officers to successfully to deliver projects and support in data collection required for reporting

• Use their experience and knowledge of the issues affecting young people to tailor the workshops accordingly to age, need and interest

• Facilitate workshops on topics such as communication, gender stereotypes, social media, finance & skills, teamwork

• Run mock interviews with programme participants

• Contribute to the development of a Theory of Change for each project 

• Ensure young people complete relevant entry and exit surveys 

• Undertake relevant training associated with Sculpt UK’s work included but not restricted to child protection & safeguarding

• Contribute toward and keep up to date with Sculpt UK’s internal / external communications platform such as slack, newsletters and social media 

• Engage with Sculpt UK’s Youth Advisory Board members when invited to do so.

Bookings Coordinator: 

• Have a strong understanding of the USP of each programme offered by Sculpt 

• Manage booking system and calendar

• Take calls with schools and individuals about booking onto programmes 

• Manage bookings from outreach to completion of the programme 

• Book work experience days at partner organisations, including doing the associated administration

• Develop mini reports on each programme to feedback impact to schools and individuals 

• Contribute to monitoring and evaluation of projects 

• Ensure that the Sculpt website has up-to-date programme information, application deadlines etc.

Knowledge, Skills and Experience Exceptional Organisation 

• Exceptional organisational and planning skills

• Skilled at facilitating workshops and working with young people who have a range of backgrounds and experiences

• Experience working with young people in an educational, sports or community setting

• Ideally experience working with SEND young people

• Confident, self-motivated and with a collaborative mindset 

• Commitment to young people and knowledge of issues affecting their lives 

• Excellent communication, interpersonal skills with the ability to create a safe and non-judgemental space, that allows young people to speak freely

• Capable to maintaining confidentiality and professional boundaries with young people, peers and professionals

• Able to adapt and be flexible in workshops to get the best engagement from a range of participants

• Skilled at facilitating virtual workshops and working with a selection of online portals

Requirements 

• Hold an enhanced DBS certificate or be willing for us to undertake a check on your behalf

• Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area

• Ability to travel - the role will require you to travel around London when delivering at schools

• Comply with policies and procedures relating to child protection, confidentiality, data protection and commitment to reporting concerns to an appropriate staff member

We would like you to fill out a few questions for us on this form: https://forms.gle/51anR112xHAywDbJA and also to send your CV and Cover letter

We will only consider applicants who have submitted a CV, covering letter and answers to the questions in the form.

Job Title: Programme Coordinator – Careers, Events and Pathways

Department: Youth and Employability  

Reports to: Senior Manager

Salary: £25,000 -£28,000 per annum (Depending on experience)

Contract: 12 Month – Fixed Term Contract

Closing Date: 22nd September 

Interviews: W/C 29th September

Brentford FC Community Sports Trust

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.

Inclusion Statement

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.

General Trust Accountabilities

• To ensure compliance with all relevant policies, including health and safety and safeguarding policies
• To ensure compliance with all relevant legal, regulatory, ethical and social requirements
• To ensure compliance with the Trust’s Code of Conduct.
• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust
• To keep confidential any information gained regarding the Trust and its personnel
• To maintain a flexible approach to work at all times

The Youth and Employability Department

Over the past five years, Brentford FC CST has significantly expanded its Youth and Employability provision. The department provides a diverse range of informal and formal learning opportunities designed to help young people develop essential life skills, engage with their local communities and prepare for the world of work. Our programmes support their transition to adulthood, by equipping them with the confidence, experience and networks they need to thrive.

We believe in high-quality, impactful provision which makes a tangible difference to young people’s lives; our offer includes a wide range of personal, social and educational experiences delivered through both sessions and tailored 1:1 support. These include weekly group sessions, short courses/projects, PSHE style activity, holiday programmes, training opportunities, volunteering & social action, residential trips, employability workshops and industry engagement days.

Collaboration is at the heart of our approach. We work in partnership with schools, local authorities, charities, and national organisations to both reach young people and connect them to meaningful opportunities and wider support networks

What’s Ahead in 2025/2026

The department will deliver a wide range of impactful initiatives throughout the coming year, including:

• STEM Education: delivery of engaging STEM-focused activities in partnership with Worley.
• Groups and short courses: Workshops, courses, and youth groups such as our flagship Changemakers programme, Active Leaders, employability workshops focused on developing leadership, confidence, and transferable skills.
• Industry Insights and visits: Opportunities for young people to explore what it’s like to work in a community sports Trust environment or collaborating with local businesses to offer first-hand insight into various sectors.
• Work Experience: In-house placements that allow young people to develop real-world skills alongside our team.
• Job fairs and careers events: Large-scale events connecting young people with employers, run in collaboration with Indeed and UK Youth.
• Inclusion Education: Workshops in schools promoting inclusion and tackling discrimination, delivered in partnership with Tampa Bay and Kick It Out.
• Widening participation and targeted work: Tailored programmes to support young people from underrepresented groups, vulnerable groups, NEET young people.
• Partnership projects: Working with partnerships to offer exclusive opportunities to the groups we work with e.g London Youth - Diversity in the outdoors careers programme.
• Youth Voice: Working with young people representatives across departments at the trust to improve our services and provision.
• Careers and Employability Support: Workshops, mentoring, events and tailored guidance delivered in schools and colleges.

Main Purpose of Job

The Programme Coordinator – Careers, Events and Pathways is responsible for leading the planning, coordination, and delivery of large scale employability events and progression initiatives for young people. These include careers fairs, widening and participation events and employer engagement activities designed to open access to real world opportunities. This role will lead events from planning and partner liaison to on-the-ground delivery and post-evaluation reporting.

The coordinator will work with employers, schools, colleges, and local authorities to co-create meaningful pathways for young people, ensuring activities are aligned with labour market needs and tailored to the aspirations of young people we are working with.

The coordinator will take a lead on developing and managing strategic partnerships with employers and external organisations to broker new opportunities and promote progression routes into education, employment or training.

Grounded in youth work values, the coordinator will offer mentoring, support, and guidance to help young people navigate their next steps, overcome barriers, and access the right pathway for their goals.

Responsibilities

Event Planning and programme delivery

• Design, plan and deliver high quality and innovative events and activities for the youth and employability programme offer. Lead on major events such as careers fairs, job fairs, employer panels, and large outreach opportunities, ensuring effective planning, logistics, and execution.
• Ensure all events and activities meet the needs of participants, align with programme and partner objectives, and are delivered to agreed deadlines.
• Lead on event and programme logistics including planning, external bookings and venue hire, facilitators, transport, resources, risk assessment and other associated logistics.
• Provide tailored events and activities for young people from vulnerable, underrepresented and NEET Groups.

• Deliver presentations, sessions and other events (e.g. assemblies, PSHE lessons, lunch time stalls, workshops, job fair) to primary and secondary schools, non-mainstream schools, colleges, and other organisations to engage young people.

Stakeholder Engagement and Partnerships

• Build and maintain strong relationships with key stakeholders including existing partners (e.g Worley, UK Youth), local professional organisations, schools and colleges, local authorities, and future key stakeholders as they come onboard.

• Work in partnership with stakeholders to co-design and deliver events, promote programme opportunities, recruit participants, and support youth progression.
• Seek out new opportunities in relation to employment and training to support young people progress on to positive pathways. Work with stakeholders to develop new initiatives and collaborative projects.

Youth Engagement and support

• Lead cohorts of young people through events and programmes. Supervise, take responsibility for the pastoral care, and ensure safety needs of the young people are always met.
• Engage and build positive relationships with young people to provide effective support, mentoring and coaching on a one-to-one and group basis where needed.
• Develop, implement, and lead on recruitment and engagement strategies to recruit and retain young people for events.

Monitoring and Evaluation

• Record and monitor programme, partner and participant data using the relevant CRM systems ensuring all data is kept up to date.
• Ensure all administration tasks are completed accurately and within allocated time scales including handling personal data, managing expenses, safeguarding reporting, and risk assessments.
• Achieve weekly and monthly targets as set out by the Senior Manager, or partner organisation/ funder and regularly provide reports and monitoring information.

Leadership and Team Collaboration

• Lead and support casual staff to deliver high quality programmes, providing regular feedback and embedding reflective practice.
• Support the Senior Manager in recruitment, training, and supervision of casual delivery staff.
• Attend regular supervision sessions, team & organisation meetings, and complete compulsory training to enable all duties to be carried out effectively.
• Deputise for the Senior Manager when appropriate. Fulfil any other reasonable duties and responsibilities considered appropriate by the Senior Manager
• Work closely with the Senior Manager, Coordinators, Youth Workers, Coaches and programme partners to support the young people on the programmes ensuring a united approach.

Safeguarding and Compliance

• Understand and comply with all policies and procedures in line with Trust and contractual responsibilities including the safeguarding of the young people, GDPR, health and safety and EDI.

• Handle sensitive information with the utmost confidentiality, especially regarding individuals' personal details and concerns.
• Participate in training sessions related to safeguarding and emergency response.
• Maintain accurate records of incidents, concerns, and actions taken.
• Report any safeguarding concerns promptly to the appropriate authorities or designated personnel.

The Selection Criteria

Essential

Qualifications and experience

1. Graduate degree level and or/ IAG Level 2 / Event Management and/or strong relevant experience (youth work, educational, community based, events, careers).
2. Demonstrable experience (at least 2 years) of working with young people and children to inspire, motivate and support them to positively engage in new opportunities and develop new skills.
3. Experience of leading, planning and delivering high-quality events and programmes for large groups (50/100+).
4. Experience and/or good knowledge of working in partnership with local businesses/ professional partners, schools, colleges, and universities, to develop employability and careers pathways initiatives.
5. Experience of effectively engaging young people from a wide range of backgrounds, including underrepresented groups (women and girls, ethnic minorities) and/ or, vulnerable groups (e.g. homeless, young carer, etc), and/ or those facing barriers to education, employment, or training.
6. A Safeguarding and First Aid qualification or willingness to complete training.

Skills, Knowledge, and ability

1. An awareness of current socio-economic issues and trends which may affect young people and youth employment in the areas we work in.
2. Ability to find new pathways and employer opportunities to support young people into the world of work
3. Strong knowledge and experience of event management and logistics to deliver impactful events.
4. A strong communicator - Ability to communicate and engage with young people/ children and their parents/guardians sensitively and confidently in both large groups and individual settings.
5. Ability to manage relationships with key stakeholders and the ability to communicate with people at different levels.
6. Ability to work as part of a team and take the lead where necessary providing clear instructions for staff and volunteers to enable them to achieve desired outcomes and the required standards.
7. A strong work ethic, excellent time management skills and motivated to work towards targets.
8. Excellent planning, organisation and administrative skills, with a keen eye for detail.
9. Ability to work in a fast paced and demanding environment, creative, adaptable, and responsive to changing situations.
10. IT literate with particular emphasis on Microsoft and CRM packages
11. Knowledge of and a commitment to safeguarding, health and safety, equality and diversity and data protection in relation to working in the community and youth work environment.
12. Willingness to regularly travel within the allocated work areas and occasionally residentially to fulfil programme outcomes.
13. Willingness to work flexible hours as this role will involve some weekend and evening commitments.

Desirable:

• Good knowledge of the local area and demographics (Hounslow, Ealing neighbouring boroughs)
• Alternative professional qualifications directly related to working with young people and children in a formal or non-formal setting.

• The ability to positively influence others and highlight benefits to a variety of audience.

• Ability to adapt events to support young people with additional support needs.
• A full driving license and access to own car.

Personal Qualities:

• Logistical & Detail-Oriented
• Driven by impact and access
• Collaborative and relationship-focused

• Professional and Credible.

• Calm Under Pressure
• Passionate about Youth Development

Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

This role is a Regulated Activity role - please complete the Declaration of Offences Form

School Engagement Coordinator - Northern Ireland
Location: Belfast, UK. We operate in a hybrid pattern, combining home working with attendance at the office
Contract: Fixed term, to 31st March 2026
Hours: Full Time. 5 days a week, 35 hours Monday to Friday
Salary: £28,000 - £30,000 (GBP) Pro-rata per annum plus Into Film benefits
Team: Activation Team
Seniority: Mid-Level

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent. 

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours.  We also offer a range of staff benefits and perks which are detailed below.

Role Summary

• The School Engagement Coordinator for Northern Ireland serves as a crucial liaison for the Into Film programme in the region. This role involves actively engaging with schools and educators to promote and support their participation in various initiatives related to film, games, and creative media.
• The Engagement Coordinator will be instrumental in ensuring that schools and teachers have access to the full range of educational resources, training, and opportunities offered by Into Film. They will collaborate closely with the Northern Ireland team to provide tailored support and foster meaningful connections between schools, the creative arts, and the industry.

Given the nature of the role, the Co-ordinator may need to work occasional weekends and extended hours, as well as travel regularly to designated regions and occasionally elsewhere in the UK.

Main Responsibilities: 

• Proactively engage with schools, teachers, and educational stakeholders across Northern Ireland to raise awareness of Into Film's programmes and resources.
• Deliver a range of educational activities, including school workshops, screenings and industry events, tailored to the needs of the local area.
• Develop and maintain strong partnerships with schools, creative organisations, and screen industry bodies to support the delivery of Into Film's initiatives in NI.
• Contribute to the planning and implementation of Northern Ireland-specific programmes, including Story Builder, Games, Teaching with Film, Careers and Progression, and Young Creatives.
• Collaborate with teams across Into Film to ensure a joined-up approach to programme delivery, KPI achievement, and budgetary oversight.
• Ensure that Into Film's programmes respond to local needs and reach across Northern Ireland, while also feeding into the organization's UK-wide initiatives.
• Manage local partnerships and relationships, utilising CRM (Salesforce) to input and analyse data, create reports, and inform programme design.
• Support the existing Northern Ireland team with the delivery of locally funded projects and initiatives.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Significant experience in designing and delivering engaging educational programmes, including youth workshops and industry-facing events.
• Demonstrated knowledge of the Northern Ireland education system, curriculum, and the local creative/screen industries.
• A track record of establishing and nurturing partnerships with schools, organisations, and industry stakeholders.
• Proven ability to successfully manage projects, including cross-departmental collaboration, budget oversight, and timely delivery.
• Experience in using data to generate reports, analyse programme impact, and inform future initiatives.
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse audiences.
• Strong organisational and time management skills, with the capacity to manage competing priorities and deadlines.
• This role involves frequent travel to schools, including rural areas. Applicants must have a full, clean UK driving license and access to a reliable vehicle. Unfortunately, we cannot consider candidates who do not meet these requirements.
• A commitment to equality, diversity, and inclusion, and a demonstrated understanding of how to reach and positively engage underserved and underrepresented individuals and communities.
• This position involves regular travel to various locations across NI and occasional travel to other parts of the UK.
• Experience and full understanding of monitoring, reporting and evaluation to ensure the programmes continually improve and evolve.
• All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance and Access NI check, acquired at Into Film’s expense; employment is dependent upon this.

Desirable:

• Project management
• Event management
• Partnership management
• Delivering training/workshops
• Understanding the Northern Ireland education system
• Collaboration
• Communication
• Youth Engagement
• Independent travel
• Familiarity with the Microsoft Office suite
• A love and knowledge of film and or games 

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national offices as required, along with some travel across the UK, as appropriate to the role. 

We are open to flexible working models wherever the role allows, including working compressed hours.  We also offer a range of staff benefits and perks which are detailed below

Into Film employees enjoy the following benefits:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. 
• Pension – matched up to 5% of salary (2% above statutory employer contribution). 
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film. 
• Enhanced parental/paternity/shared parental leave. 
• Interest-free non-essential study loans. 
• Interest-free bike/scooter/travelcard loan. 
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution). 
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. 

Closing Date: 8:00am, 30th Sep 2025 BST

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

No agencies please.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

You’re primarily responsible for providing daily administrative support to the helpline and managing written enquiries submitted through the Ask Our Nurses (AON) service. You’re responsible for supporting the nursing and helpline teams with administrative tasks to facilitate the delivery of high-quality nurse-led services

About you 

You’re an effective communicator with excellent verbal and written skills. You’re organised and able to juggle multiple projects and able to work to deadlines. You’re friendly and adaptable as well as being flexible to the needs of the service and the team.

You’ll ideally have experience of using excel to show statistical information and are familiar with the use of a CRM database.

Job description and benefits

Please download the job description and our attractive benefits package. 

Primary location of role and hybrid working

This role is primarily based in our London office.  Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online .  Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Monday 29 September 9am

Interview date

6 and 7 Oct 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Job title: ISC - Avon and Gloucestershire

Reports to: Immediate Support and Debrief Manager

Location: Home working with regular travel throughout the area

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

In January 2024 we launched phase one, of the ten-phase expansion, into the bordering counties of England and Wales, namely; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Avon and Somerset. In July 2025, we plan to launch phase two of the expansion and will continue to roll out support in the coming years across the whole of England.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.

As we continue to expand our services across England the successful candidate will play a central role in the ongoing development of our relationships with stakeholders. Initiative and drive play an integral part of ensuring our professional stakeholders remain engaged and champion our service to those we support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.

Main duties:

Service:

• To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
• To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
• To ensure families have been offered a memory box and coordinate these when required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness
• To travel to attend in-person team meetings and in-person training as required
• To travel to in-person events as required

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Salary: Starting salary of £26,500 per annum, with the opportunity for an increase through the appraisal structure.

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: This post is predominantly home based, with regular travel across the areas you will be covering and some travel to our Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: 26th September 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.

Who are we?

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support Elected student leaders so as they make change, improve lives and fulfil potential, we help make it happen.

The Union of Brunel Students has a small but impactful staff team dedicated to serving the needs and interests of our members. Our size allows us to work closely together and make decisions quickly, while our passion for creating positive change means that every member of our team has an impact on helping us deliver our Vision to ensure that every student thrives at Brunel.

We are one of more than 600 students’ unions across the country. And with more than 15,000 members, 150 clubs and societies, a huge range of services and a bold strategy, we’re one of the most exciting.

What’s the job?

This maternity cover role will have a significant and stabilising impact, ensuring co-ordination in governance, HR, and compliance for the Union of Brunel Students. The postholder will act as a key operational anchor, supporting legal integrity, staff wellbeing, and organisational continuity.

We are seeking an experienced and proactive individual to step into a vital fixed-term position during the maternity leave of our Head of People and Compliance. This role ensures continuity and excellence across governance, HR coordination and legal compliance.

You will work closely with the Trustee Board, Senior Leadership Team, and Union staff to uphold high standards in documentation, policy, and people management.

From servicing board meetings to managing recruitment and GDPR processes, your work will be central to our success, promote a positive workplace culture and supporting the Union’s mission to be a trusted and effective organisation for students, staff, and trustees.

This is a Fixed term role, completing on the 22nd May 2026.

Who you are:

You are a highly organised, empathetic, and values-driven professional with a passion for good governance and inclusive practice.

With excellent literacy and numeracy skills, you bring an understanding of charity, education, or similar sectors, alongside a working knowledge of key legal frameworks like GDPR, charity law, and equality legislation.

You will have experience of co-ordinating governance processes, supporting recruitment, and managing sensitive information with discretion and care. Whether you are preparing agendas, taking minutes, or liaising with trustees and senior leaders, you do so with clarity, professionalism, and integrity.

Your attention to detail is second to none, and you thrive in busy environments—juggling deadlines, solving problems independently, and adapting to meet the needs of diverse stakeholders.

Above all, you’re a team player who champions equality, diversity, and inclusion. You’re proactive, resilient, and committed to the ethos of a student-led charity and are content to pitch in where needed.

Why apply?

Because you're inspired by the opportunity to make a real difference in students’ lives.

As a Students’ Union and registered charity, our mission is simple but powerful: “To ensure every student thrives at Brunel”. We’re anything but corporate – a dynamic, values-driven team of passionate individuals committed to positive change. We work in an unconventional, energetic environment where creativity and purpose go hand in hand.

In return for your passion and commitment we offer a flexible and supportive workplace, and an excellent holiday allowance – all designed to help you thrive too.

We are proud to be an equal opportunities employer and welcome applications from individuals of all backgrounds regardless of race, ethnicity, sexual orientation, religion, age, gender, or disability. We’re building a diverse, inclusive team that reflects and champions the diversity of our student community.

And just so you know – your application will be read by a real person. We don’t use AI to screen candidates, because we genuinely care about getting to know you. So, when you apply, write your personal statement as if you're speaking directly to us. We’re looking forward to hearing your story.

BENEFITS

We offer a generous benefits package to reward our staff's hard work and commitment:

• Pension Scheme – statutory workplace pension scheme ‘NEST’.
• Generous holiday allowance - 25 days a year plus bank holidays. Additional days are usually given at Easter and Christmas in line with the University closure dates (usually about 5 additional days a year).
• Long service - 2 additional days leave will be given after 5 years continuous service
• TOTUM Card - All Union career staff are entitled to receive a TOTUM student discount card free of charge.
• Free Union sport membership - Allowing access to 35+ sports clubs, and our Active@Brunel social sport programme.
• On-site parking – Parking on campus at a low-cost rate.
• Flexible Working - The Union adopts a flexible working environment.
• Hybrid working – The Union allows for the ability to occasionally work from home, based on business need.
• Personal Development - The Union is fully committed to investing in your future. If you are interested in a training programme which you feel would benefit you within your current position you can submit a training request via your line manager.
• Employee assistance programme
• Enhanced Maternity and Paternity leave

KEY DATES

Application Deadline: Monday 6th October 2025

Interviews: Week Commencing 13th October 2025

Start Date: To be discussed with the successful applicant, but ideally in November 2025.

OUR VALUES

At the Union of Brunel Students, our values are at the heart of everything we do. They guide our decisions, shape our culture, and define how we support our student community. We’re proud to stand by these principles:

• Driven by You
• Open to All 
• Passionately positive
• Integrity

These values are more than just words, they’re the foundation of our work and the reason we exist: “To ensure every student thrives at Brunel”.

To find out more about our values and how they influence life at the Union, visit our website.

Action for Refugees in Lewisham (AFRIL) is recruiting for a new Casework Manager to lead our growing and dynamic Casework and Advocacy Service.You will be joining an impactful local organisation at a crucial time in our development. We are looking for a hard working and dynamic leader who can balance the operational demands of casework and managing frontline services, with excellent HR skills and a keen interest in policy and developing partnerships. This is an exciting and integral role within a supportive and dynamic team at AFRIL. The role is available due to the advancement of the previous post-holder to a more senior post.

AFRIL’s Casework and Advocacy Service is a busy, professional team of 4 caseworkers (3 FTE) , a Community Activities Coordinator, and a number of volunteers. The team has grown significantly in the last 3 years, in response to the needs of our community and due to recognition of AFRIL’s high quality and relevant casework provision. The Casework and Advocacy Service provides AQS accredited complex casework and advice in the areas of Asylum Support, Housing, Benefits and Community Care. The service works to fill the gap, focusing on supporting those with complex vulnerabilities requiring wrap around support. AFRIL takes its services to where clients are; holding regular casework drop-in’s at asylum support hotels, community centres and at Lewisham Foodbank. AFRIL is also recently accredited by the Immigration Advice Authority to provide advice at Level 1, in both Immigration and Asylum and is currently in the process of becoming accredited at Level 2.

AFRIL’s Casework and Advocacy service uses casework trends and data to work with community members in order to engage in policy and systemic change. Utilising casework and community co-production, the service has created sector wide resources on asylum support, engaged in strategic litigation and successfully influenced local, pan-London and national policy outcomes. This is a growing area of work for the service and the successful Casework Manager will be required to balance high quality casework outputs and management of a team, while working closely with the Executive Director on emerging policy and advocacy work.

About AFRIL:

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We  provide both crisis support to meet immediate need, and longer-term, flexible programmes to  tackle the underlying problems that lead people to be in crisis, supporting people to integrate and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions and IAA Level 1 Immigration Advice.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We use our frontline experience, together with our clients, to engage in policy and influencing work to improve the services and policies that impact our clients group.