Area fundraising manager jobs in City of london, england

The Supporter Care Manager manages and leads the Supporter Services function to provide an exceptional service to our supporters, from initial contact through the whole of their supporter journey, including thanking, welcome and upgrade calls to exemplary complaint handling. The Supporter Care Manager ensures the day-to-day operations of the Supporter Care team are completed within agreed timeframes and to the highest of standards. This role continually reviews and challenges the function’s processes to identify improvements and efficiencies in order to continually improve our supporter offer and ultimately increase fundraising income and donor retention. 

Key Responsibilities

Communication and networking 

• Deliver an exceptional service to our supporters from initial contact through to thanking, responding to enquiries in a timely and effective way. 
• Develop and maintain excellent internal relationships to represent the Fundraising department effectively and credibly in person, and in all correspondence with supporters. 
• Manage the relationship with our external suppliers who manage the fulfilment of appeal-led gifts and Direct Debits. 
• Ensure our suppliers are meeting Service Level Agreements (SLAs) and be prepared to hold them to account for any discrepancies or failings to meet SLAs. 
• Build good professional relationships with key stakeholders across the Foundation. 
• Communicate technical and financial information clearly to colleagues and external stakeholders and investigate non-routine queries.
• Work with Fundraising teams to ensure all fundraising activity is briefed into Supporter Care to enable delivery. 
• Maintain sector knowledge, keeping up to date with developments in best practice. 

Team management  

• Line management responsibility of the Supporter Care Coordinator. 
• Maintain a high-performing operational function, managing the Supporter Care functions workload to answer all supporter enquiries through post, email and phone within agreed SLAs and to the highest possible standard. 
• Ensure the Supporter Care Coordinator is fully trained, provided with the information they require and offered development opportunities in the way of training and networking where possible and relevant. 
• Continually review and evaluate the remit of the function to identify any efficiencies that could be made. 
• Develop a culture to enable and empower the Supporter Services function to proactively identify opportunities to increase supporter value and improve our ways of working. 
• Support the Supporter Care Coordinator in the development of new guidelines, processes and procedures.  

Decision making, planning and problem solving 

• Act as an ‘early warning system’ to spot potential trends and enable the organisation to mitigate these risks and/or respond quickly to opportunities where required. 
• Use good judgement to prioritise requests based on criticality of tasks and relative importance of the supporter’s request, and escalate where required. 
• Use experience, initiative and judgement to solve predictable problems using initiative and creative vision to come up with solutions. 
• Run regular diagnostic reports from the database to ensure information is being accurately recorded and any errors picked up at the earliest opportunity. 
• Be prepared to change working practices in time for new fundraising regulations and communicate this to the team. 

Service delivery 

• Set team KPIs and manage team performance against them. This will include monitoring the performance of our external suppliers. 
• Maintain the CRM, creating and updating donor records to provide an accurate record of communications and contact. 
• Ensure all thanking is completed within agreed SLAs, providing personalised responses as required and develop response templates for the Gift Processing team for automated thanking. 
• Working with the Head of Individual & Legacy Giving to develop and lead a comprehensive programme of internally delivered welcome calls, telephone upgrades and conversion calls to our supporters. 
• Manage complex and non-routine requests from supporters and colleagues. 
• Regularly review and explore new systems and ways of working, seeking to continuously improve delivery. 

Analysis and research 

• Report back on complaints and incidents to both internal and external stakeholders, with details of the resolutions and plans to mitigate against this in the future.
• Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, Knowledge and Expertise

Skills, abilities, and attributes:

• Excellent project management skills. 
• Able to set objectives, measure performance and achieve ambitious KPIs. 
• Excellent interpersonal skills, able to build rapport and establish credibility quickly, tailoring style to a broad range of individuals at all levels. 
• Ability to gather, analyse and report on key metrics. 
• Excellent communication skills both written and verbal. 
• Able to be diplomatic and sensitive on the telephone (including dealing with angry or emotional callers at times). 
• Ability to work systematically and accurately under pressure. 
• Conveys enthusiasm and positive attitude, and able to inspire others. 
• Passionate about the fundraising causes supported by Fundraising. 
• Able to work on own initiative, make decisions independently, and think creatively and laterally. 
• Excellent team player willing to be flexible to support colleagues in a busy environment. 

Knowledge, experience, and qualifications: 

• Previous customer service experience. 
• Experience of Raiser’s Edge, or a relationship database. 
• Experience of managing and motivating the Supporter Care function. 
• Knowledge of fundraising operations.

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Salary: £38,800 per annum 

Contract Type: Permanent

Closing date: 23 August 2026 at 11pm

Interview date: w/c 7 September 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

It is an exciting time to join CARE, as we roll out our Voluntary Income Fundraising Strategy. With extra investment over the coming years due to our recent successes, the Individual Giving team will be diversifying our fundraising activity to recruit and retain new supporters, especially regular givers, to help achieve CARE’s mission. Working within a passionate team of fundraisers, this role will be vital recruiting regular givers, as well as generating income through digital cash appeals.

About the role

The Senior Individual Giving Executive (Digital Acquisition) will play a key part in the delivery of the Individual Giving programme, producing sector-leading comms and campaigns to recruit and retain supporters. You will work closely with the rest of the IG team and the Fundraising and Communications Department to deliver high-quality, data-led campaigns across a range of marketing channels. The role will include campaign delivery, budgeting, strategy and planning, managing relationships with key suppliers and driving continuous campaign improvement.

This role will focus predominantly on digital acquisition activity, with a particular focus on paid search and paid social, though there is flexibility for this to change in the future.

About you

We are looking for a passionate fundraiser with keen interest in the charity sector, particularly in humanitarian work. The ideal candidate will have a range of cross-channel experience, ideally in the charity sector and in an Individual Giving team, with a particular focus on digital acquisition. We are looking for someone with the passion to drive and improve our digital acquisition campaigns, to critically review campaigns and implement improvements, and to put their own stamp on the role.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.

Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

· Satisfactory references. CARE International UK participates in theInter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we willrequest information from successful applicants’ previous employersabout any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment,or incidents under investigationwhen the applicant left employment.

· Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity  

We are committed toEquality and value Diversity. We are aDisability Confident Employerand particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

INTRODUCTION TO THE ROLE

iniva is seeking an experienced, thoughtful and collaborative Website & Communications Manager to join our team at a pivotal moment for the organisation. The role sits at the heart of Living Legacies: Collaboration, Community and Radicality, a four-year National Lottery Heritage Fund project that activates iniva’s archive and connects it with communities through exhibitions, events, podcasts, oral histories and digital resources. Working at iniva is dynamic, creative and purpose driven. As a small organisation, we value people who can work confidently on their own initiative while collaborating closely with colleagues, freelancers and partners. This part-time role (3 days per week) is offered as a fixed-term contract over four years, with responsibilities evolving across the project lifecycle — from strategy and planning in the early stages to website redevelopment, major public programmes and legacy outputs in later phases. The Website & Communications Manager will work closely with the Project Manager and wider team to support clear communication, shared understanding and joined-up audience engagement. The role plays a key part in shaping how audiences encounter Living Legacies and iniva more broadly, ensuring communications are inclusive, accessible and grounded in the organisation’s values. We’re looking for someone who cares about creating more equitable cultural spaces and enjoys sharing stories that connect artists, archives, and communities.

IDEAL CANDIDATE

This role would suit a practical and organised communications professional with strong writing and digital skills. You will be a confident and clear communicator, able to produce engaging, accessible content for a range of audiences across web, email and social media. You will have experience working with websites, including contributing to or supporting a WordPress (or similar CMS) website redevelopment, and be comfortable collaborating with website developers to deliver user-friendly, accessible digital experiences. You will bring the ability to plan and coordinate work across multiple projects, managing timelines, contributors and priorities effectively. Experience supporting or overseeing freelancers such as PR consultants, graphic designers, photographers, videographers etc or external partners is helpful, alongside a collaborative approach and good organisational skills. We are particularly interested in candidates who bring transferable skills from other sectors, along with curiosity, initiative and a willingness to learn. You should be motivated by working in a small, purpose-driven team and be committed to inclusive, accessible communication. This role supports a multi-year heritage project focused on the histories and practices of Black and Global Majority artists. We particularly welcome applicants with lived experience and/or a strong interest in these areas, and a commitment to inclusive, anti-racist and accessible communication practices. We know that no one will meet every requirement. If you meet most of the criteria and feel excited by the role, we encourage you to apply

Role Purpose

The Website & Communications Manager will lead iniva’s communications for a four-year fixed-term
project (3 days per week), with responsibilities evolving across the project — from setting up systems
and plans in Year 1 to delivering public activity, website redevelopment and legacy outputs in later
phases.

Focusing on Living Legacies, the postholder will lead communications activity to grow and diversify
audiences while maintaining strong engagement with existing audiences. They will manage a small
communications team, including the Communications Coordinator, and coordinate different
freelancers over the life of the project, such as a PR Consultant, Website Developer and Podcast
Producer to deliver clear, consistent and values-led communication across the organisation.
Working closely with a freelance Website Developer and internal teams, the postholder will oversee
the redevelopment of iniva’s website, ensuring it is accessible, user-friendly and supports the
project’s digital content and long-term needs. They will also work collaboratively with the Senior
Fundraising Manager, Project Manager and Project Curator to ensure joined-up, timely storytelling that
reflects the aims of the project and supports audience engagement.

Project Specific Duties

The duties below reflect the role across its four-year term. Activity in Years 1–2 will focus on
communications planning, audience development, team coordination and early digital work. Website
redevelopment (Years 2–3) and press activity for exhibitions (Years 3–4) will increase in later phases.
Not all responsibilities will be active at the same time.

Communications Strategy, Planning and Audience Development

• To review, refine and deliver the Living Legacies Communications Plan in collaboration with the wider project team, ensuring alignment with audience development goals, legacy planning and funder expectations.
• To lead audience development activity for Living Legacies, balancing growth and diversification with the retention of iniva’s existing audiences.
• To ensure consistent application of iniva and Living Legacies brand, tone of voice and values across all communications outputs.
• To establish and maintain communications systems, workflows and standards to support effective delivery across the team and with external contributors.
• To manage marketing, communications and documentation budgets ensuring activity is delivered within agreed resources for the organisation.

Website Redevelopment & Digital Experience

• To provide oversight of the redevelopment of iniva’s website (2027-2028), working closely with the Website Developer and internal stakeholders to ensure the site meets accessibility standards, audience engagement objectives and digital preservation needs.
• To manage the Website Developer and relevant budget lines to deliver a user-friendly, accessible website that supports archival access, digital outputs and the wider public programme.
• To ensure the website reflects the interpretive aims of Living Legacies and supports long-term access to project outputs, including oral histories, exhibitions and archival content.
• To gather and commission content from project partners and programme leads to ensure inclusive, participant-led storytelling is reflected across digital platforms.

Content, Campaigns & Creative Management

•  To oversee the creation, scheduling and publication of engaging digital content for Living Legacies, working with the Communications Coordinator across social media, email newsletters and website updates to raise awareness of the project, grow and engage existing and new audiences, and share stories, opportunities and project milestones.
• To commission and manage promotional materials, including digital and print assets, working with graphic designers, photographers, videographers and other freelance creatives to create compelling content that reflects the project's values and reaches diverse audiences.
•  To provide clear briefs, quality control and sign-off for commissioned content, ensuring outputs are on brand, accessible, high quality and delivered on schedule, and support meaningful engagement with participants, partners and audiences.
• To coordinate the promotion of project events and exhibitions, including digital and print listings, invitations, ticketing and on-site communications logistics, helping to maximise attendance, participation and the visibility of Living Legacies across communities and partner networks.

Monitoring, Evaluation & Reporting

• To oversee monitoring and evaluation of communications activity for Living Legacies, drawing on digital engagement data across web, email and social media platforms to understand audience reach, engagement and impact.
• To lead on communications-related reporting for senior management, the Board and funders, working with the Communications Coordinator to collate insights, data and evidence that demonstrate impact, learning and audience development.
• To use evaluation findings to inform ongoing communications strategy, audience development activity and project learning.

Collaboration & Internal Coordination

• To work collaboratively with the Project Manager, Project Curator, Senior Fundraising Manager and wider iniva team to ensure consistent messaging, joined-up communications and coordinated project delivery across all strands.
• To support shared understanding of communications priorities across exhibitions, podcasts, oral histories and community engagement activity, ensuring coherence of messaging and audience experience.
• To contribute to a culture of knowledge sharing, collective responsibility and values-led working across the organisation.

Press & Public Relations

•  To provide oversight and be the main point of contact for press and media activity for LivingLegacies, setting priorities, approving messaging and coordinating delivery with the Freelance PR Consultant, annually for three major project exhibitions and public programme (2027-2030).
• Liaise with external PR consultants to support programme promotion, ensuring assets and information are shared accurately and on time.
• To support the development and approval of press materials, including press releases and image assets, ensuring clarity, consistency and alignment with project messaging and organisational values.
• To oversee media listings, press scheduling and coverage tracking, using insights to inform future communications planning in consultation with the PR Consultant.
• To ensure compliance with funder branding and visibility requirements, including National Lottery Heritage Fund acknowledgement guidelines.

General Duties (In common with all iniva staff)

• To support the philosophy, aims and objectives of iniva and to champion its work.
• To promote and support equality, diversity and inclusion for all staff, contractors, volunteers and stakeholders.
•  To uphold collective responsibility, knowledge sharing and team working across the organisation.
• To contribute to, and follow iniva’s organisational policies and procedures, particularly policies relevant to your defined responsibilities and area of work.
• To ensure proper record keeping, filing and archiving of all communications and documentation related to your area of work.
• To engage in continuing professional development, seeking to stay up to date with developments and best practice in your area of work.

Note: This is a description of the job as it is at present constituted. It is iniva’s practice to examine job
descriptions regularly and to update them to ensure that they accurately reflect the job required to be
performed, or to incorporate proposed changes.

PERSON SPECIFICATION

The postholder for this role should demonstrate the following qualifications, experience, skills and
knowledge:

Essential

• Proven experience developing and delivering a communications strategy, ideally for cultural or heritage projects.
•  Experience in website development or managing website redevelopment projects, including working with web developers on design, UX, accessibility and audience engagement.
•  Strong copywriting and editorial skills, with the ability to produce clear, engaging and accessible content across platforms.
•  Experience creating and scheduling content for digital channels, including social media, email newsletters and websites.
•  Understanding of accessibility standards for digital content (e.g. WCAG 2.2) and inclusive communication practices.
• Experience in line management of staff and commissioning or supervising freelance creatives — including PR professionals, website developers, graphic designers, videographers, photographers and content producers — to deliver high-quality, on-brand and accessible content.
• Experience coordinating press and media engagement, including drafting press releases and managing listings.
• Ability to collect and interpret digital engagement data (e.g. social media insights, email performance, web analytics) for evaluation and reporting.
• Strong organisational and time-management skills, with the ability to manage multiple deadlines and priorities.
• Collaborative approach and experience working across teams to ensure consistent, values-led messaging.

Applicants do not need agency-level PR experience; experience of coordinating or overseeing
press activity within a wider communications role is sufficient. We are not expecting candidates
to demonstrate equal depth across all areas; instead, we are looking for a strong overall match
against the Essential criteria.

Desirable

• Familiarity with iniva’s mission, and an understanding of visual arts, archives or Black and
• diaspora cultural heritage in the UK. Experience promoting exhibitions, podcasts, or public programmes within an arts or heritage
• context.
• Knowledge of web content management systems (e.g. WordPress), email marketing tools
• (e.g. Mailchimp) and marketing management tools (e.g. SocialBee and Hootsuite).
•  Experience producing or editing visual content using graphic design tools (e.g. Adobe Creative
• Suite, Canva and Figma), with an eye for layout, accessibility and brand consistency.
•  Experience developing or applying audience development strategies.
•  Understanding of digital preservation principles for online content.
• Experience creating inclusive, participant-led storytelling in partnership with community
• groups.
• Confidence in briefing designers and overseeing the production of promotional materials
• across print and digital.
• Awareness of brand compliance and funder visibility guidelines (e.g. The National Lottery Heritage Fund).

Note: Applicants cannot be expected to be equally strong on all the above criteria, but to provide
evidence across the range, in varying strengths and combinations. iniva are committed to supporting
staff in training and support to achieve the standards required to undertake the role.

Are you a curious and analytical individual, who has a great eye for detail? This role is a brilliant opportunity to learn how a charity operates. Wycliffe Bible Translators is one of the most exciting Christian charities to work for. We are a dynamic organisation with a big vision – a world where everyone can know Jesus through the Bible. You will join an operational team that provides essential support—delivering a real impact for our fundraising colleagues, our supporters, and our overall mission.

Salary: £26,000 - £29,000 + benefits

Location: Home based or the option of a desk at our Oxford office.

Terms of Appointment: Full-time (37.5 hours per week). Permanent. 

Closing date: Thursday 27 August at 9am

Interview date: Interviews will be held in Oxford on Thursday 10 September

Benefits:

• 33 days’ annual leave, including bank holidays (pro-rata)
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme
• Tax-free home-working allowance
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities

Key responsibilities:

• Producing data to ensure our mailings go to the right people on time
• Communicating data to inform decision making
• Data quality and database management 
• Salesforce Development & support

It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement. 

To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.

Age UK Wandsworth has been supporting older residents across Wandsworth for over 60 years. We are an independent, well-established and trusted charity that serves approximately 15,000 residents a year in Wandsworth. Our goal is to help residents age well in Wandsworth and to build confidence and resilience to stay living healthily and independently for as long as possible.

This role will suit an organised and detail-oriented individual with good interpersonal skills, a professional approach, and the ability to work through challenges in a dynamic environment. You will be a key part of a small, friendly team who are busy making a difference to the lives of older people in Wandsworth.

What we can offer you:

You'll be joining a vibrant workplace where no two days are the same, working as part of a small, supportive team that is committed to making a positive difference in the community. You'll benefit from an experienced leadership team, collaborate with kind and caring colleagues who genuinely work together, and even have the company of a friendly hypo-allergenic office dog.

Due to the nature of the work that we carry out, our staff work from our office, day centre and in the community. Therefore, please note that unless it is otherwise stated, all roles advertised will require the successful candidate to work on-site.

Employee benefits:

• 5% employer’s pension contribution
• Cycle to work scheme
• Employee shopping benefits scheme
• Employee assistance programme (EAP)
• Employee recognition and reward programme
• Ongoing training and development opportunities

Role Overview: The Chief Operating Officer (COO) is responsible for the strategic and operational leadership of The Vavengers Charity. Working closely with the CEO and Board of Trustees, the COO ensures the organisation operates efficiently, sustainably, and in accordance with its charitable objectives, governance requirements, and legal obligations. The COO will oversee the charity's day-to-day operations, work closely with the CEO to improve organisational systems and processes, manage operational risks, and support the delivery of high-quality frontline, campaigning and convening programmes while fostering a positive and inclusive organisational culture. Alongside the CEO and other team members, the COO is an inspiring leader who champions the charity’s values, elevates its profile, and steers its work to influence national and international policy and advocacy, engage communities, and support survivors of violence.

Key Responsibilities

Strategic Leadership

• Support the CEO in delivering the charity's strategic plan.

• Translate strategic priorities into operational plans and measurable outcomes.

• Identify opportunities for organisational growth, innovation, and partnerships.

• Contribute to long-term sustainability planning and organisational development.

Operational Management

• Lead the day-to-day operational management of the charity.

• Develop and maintain effective operational policies, procedures, and systems.

• Ensure programmes and services are delivered efficiently, safely, and to a high standard and be an active delivery person for programmes. 

• Manage the resources and visitors of Vavengers HQ and ensure the space is utilised effectively by ambassadors and members of the charity

• Monitor organisational performance and help produce an annual impact report

Governance and Compliance

• Ensure compliance with charity law, employment legislation, safeguarding requirements, data protection regulations, and relevant regulatory standards.

• Support the CEO and the Board of Trustees through timely reporting and implementation of governance decisions.

• Maintain organisational policies and ensure regular review and compliance.

• Oversee organisational risk management and business continuity planning.

Financial Oversight

• Work alongside the CEO and Treasurer to develop and monitor the annual budget and management accounts/cash flow.

• Ensure effective financial controls and value-for-money practices.

• Monitor operational expenditure and resource allocation.

• Actively participate in income-generating activities, including supporting grant applications, other fundraising initiatives, and partnership building.

• Support the CEO and board of trustees to produce annual accounts.

People Leadership

• Act as a key leader for incoming staff members, ambassadors and volunteers.

• Foster a collaborative, inclusive, and high-performing trauma-informed workplace culture.

• Oversee recruitment, performance management, learning, and staff wellbeing.

• Oversee volunteer and ambassador management

Programme Delivery

• Ensure all programmes achieve planned objectives and demonstrate measurable impact, providing critical support and care to survivors and those at risk.

• Establish systems for monitoring, evaluation, and continuous improvement.

• Promote innovation and evidence-based practice across all service areas.

• Deliver support hubs in partnership with ambassadors

Partnerships and External Relations

• Develop and maintain effective relationships with funders, local authorities, community organisations, activists, corporate partners, government members and other stakeholders.

• Represent the charity at meetings, conferences, and partnership events as required.

• Support collaborative working across sectors to maximise impact.

Risk Management

• Identify operational risks and implement mitigation strategies.

• Ensure appropriate safeguarding, health and safety, and information security practices are maintained.

• Develop and oversee business continuity and crisis management procedures.

Person Specification

Essential Qualifications and Experience

• Significant leadership and campaigning experience within the charity, public, or private sector.

• Demonstrated success in operational management and organisational development.

• Experience managing budgets and financial planning.

• Strong understanding of governance and regulatory compliance.

• Proven ability to manage change and deliver organisational improvements.

• Excellent project and programme management skills.

Knowledge

• Charity governance and best practice.

• Financial management principles.

• Human resources and employment legislation.

• Risk management and organisational compliance.

• Monitoring and evaluation frameworks.

• Safeguarding and data protection requirements.

• Racial, social and gender justice.

Skills

• Strategic thinking with strong operational delivery.

• Outstanding leadership and people management.

• Excellent communication and interpersonal skills.

• Strong analytical and problem-solving abilities.

• Effective stakeholder engagement and partnership development.

• Excellent organisational and decision-making skills.

• Ability to balance strategic priorities with operational detail.

What We Offer

• An opportunity to shape the future of The Vavengers alongside inspiring leaders

• A Central London workspace

• Professional development opportunities

• A collaborative, led-by and for values-driven working environment in the gender justice sector

• The chance to lead positive change for the communities we serve

• A flexible working opportunity with an appropriate London living wage

• Staff wellbeing programmes

Equal Opportunities

The Vavengers Charity is committed to equality, diversity, and inclusion. We welcome applications from people from all walks of life and are committed to creating an environment where everyone is respected, valued, and able to thrive. We are a led-by-and-for movement, and we encourage those with lived experience of Gender-Based Violence to apply for paid and unpaid positions in our organisation.

The Vavengers is an equal opportunity employer. In line with legal requirements and the nature of the work required for this role(running women-only safe spaces), we are seeking women-only applications as an occupational requirement under Schedule 9 Part 1 of the Equality Act 2010.

Help us achieve our vision that fewer people die by suicide.​

Are you results driven, commercially aware and passionate about building meaningful relationships and making a real impact? Samaritans is looking for a dynamic Corporate Partnerships Executive to help us secure new corporate partners and nurture and develop our existing corporate supporters. This is a fantastic opportunity for someone who is interested in building a career in corporate fundraising to join a talented and ambitious team.​

In this role, you’ll drive forward new business by seeking and securing innovative new partnerships with high-value companies. You’ll also deliver excellent account management by providing our partners with an inspiring supporter experience.​

You’ll be instrumental in helping our team to reach our ambitious fundraising goals to support Samaritans’ life-saving work.

​

Contract terms:

• £30,000-£33,000 per annum, plus benefits

• Permanent

• 35 hours per week (full-time)
• We are passionate about flexible working, talk to us about your preferences
• Hybrid, linked to our Ewell (Surrey) office. You will also have the opportunity to work from our London office.
• We value meeting in person and working collaboratively. We work in person around 2 days or more per month.
• 28 days annual leave, plus bank holidays

​

​What you'll be doing:

• ​Manage and steward a portfolio of corporate partners, providing both reactive and proactive support.
• Develop and implement fundraising initiatives, creating resources that drive engagement.
• Achieve personal income targets from existing and new corporate partnerships and new business activity KPIs.
• Research and cultivate new corporate prospects to grow our supporter base.
• Create impactful communications including reports, presentations, and proposals.
• Provide administrative support including income coding, inbox management, and volunteer coordination.
• Represent Samaritans at meetings and events​​

​

What you’ll bring:

• ​Previous experience within fundraising, account management, sales, event management or marketing.
• Experience working towards specific objectives and financial targets
• Ability to generate creative and imaginative proposals and take the initiative to develop new relationships with prospective partners.
• Great communication skills, with the ability to build relationships easily and provide expert customer care.
• Strong presentation skills
• Experience gained within a Charity fundraising or third sector role is desirable.​

For full details, please see the Job Description and Person Specification

​

Why Samaritans?

At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.​

We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

​

Apply now

If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV. If you require adjustments at any stage of the recruitment process, please let us know.​

Applications close: ​09:00am on Monday 10th August 2026

Interviews: w/c 17th August

​

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.   

Role Overview:
The Talent Set are delighted to partner with the client on a fantastic Legacy Stewardship Manager role. This is a strategic position focusing on cultivating high-value relationships, enhancing stewardship programmes, and increasing engagement among high-net-worth individuals to support organisational growth and sustainability.

Key Responsibilities:

• Develop and implement comprehensive relationship-building strategies for high-value donors and pledgers.
• Deliver personalised stewardship across multiple channels, including tailored communications, events, and bespoke touchpoints.
• Identify and maximise opportunities for donor engagement, ensuring the timely and meaningful recognition of legacy pledges and commitments.
• Collaborate with fundraising and partnerships teams to deepen donor relationships and foster long-term loyalty.
• Manage a portfolio of high-value pledges, proactively maintaining contact and providing bespoke updates to supporters.
• Organise and run exclusive events and touchpoints that surprise and delight donors, fostering continued engagement.
• Track and report on stewardship activities, analysing engagement levels and identifying potential areas for growth.
• Maintain high emotional intelligence to adapt approaches based on individual donor needs and preferences.
• Ensure communication consistency, high quality, and alignment with organisational values and objectives.

Person Specification:

• Proven experience in relationship management within fundraising, stewardship, or similar client-facing roles.
• Ability to build genuine relationships and communicate effectively with diverse audiences.
• Strong emotional intelligence, with sensitivity to individual donor needs and motivations.
• Experience in managing multi-channel communication strategies, including personalised correspondence and events.
• Innovative and proactive approach to engagement, constantly seeking ways to surprise and delight supporters.
• Excellent organisational skills with the ability to prioritise and manage a busy workload.
• Calm, confident, and personable demeanour, capable of inspiring trust and loyalty.
• Experience in legacy or high-value stewardship roles is desirable but not essential.
• Ability to work collaboratively and develop tailored strategies to foster long-term engagement.

What’s on Offer:

• Salary: £40,000 - £43,000
• Location: Hybrid – 2 days a week in Central London
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About us

Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We’re looking for a new Philanthropy Manager, homebased in the South East of England, to join our expanding Philanthropy Team. The Philanthropy Team supports the RNLI by working with individuals who are passionate about our work and want to make a difference through high-value gifts.

This is an exciting time to join the team as we are about to embark on a £150m capital appeal which the Philanthropy Team will be a key part of delivering. This is a new role, our second in the South East, and you will work closely with our experienced Philanthropy Manager who has been managing the whole area. You will have a dedicated geography of focus around but not exclusive to Essex, Kent, East Sussex, West Sussex, Surrey and part of London.

Some of the benefits

• Flexible working
• 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Health and dental cash plan option
• Training & Development in Major Giving

Your role

As a Philanthropy Manager, you will be tasked with focus on the following areas:

• Growing and managing a portfolio of up to 70-90 major donors, to solicit and close five, six and seven figure gifts
• Building compelling cases for support that inspire and align with donors’ interests and identified needs
• Developing and hosting a small number of engagement, prospecting, and recognition events
• Providing excellent customer service and stewardship

About you

We’re looking for someone who loves meeting people and has a natural aptitude for selling and prospecting. You’ll thrive on developing relationships, inspiring others in the work of the RNLI. Your great communication skills will allow you to flex your style to a wider range of audiences, whether colleagues, senior stakeholders, donors or prospects. You’ll be self-motivated working as part of a remote team and be comfortable working outside regular office hours and travelling occasionally within the rest of the UK and Ireland as the job demands.

To be considered as a Philanthropy Manager, you will need:

• Ideally you will be able to have easy access to your key geographical areas highlighted above
• Relevant or transferable experience of account managing and developing and maintaining excellent relationships with individuals. You excel at Customer Service.
• Experience of working with stakeholders at all levels both internal and external, securing and managing meetings with senior stakeholders, flexing style to the audience.
• Excellent numerical skills and ability to prepare financial information, and ability to discuss and present complex information, and the ability to communicate with passion and authority
• This post requires a valid driving licence

So, as a Philanthropy Manager if you have the drive and enthusiasm to be part of our One Crew to achieve our Philanthropy goals and want to see how you can support our organisation’s aim to reduce drowning, this could be the role for you. To apply, please visit our jobs page.

Closing date: 9 August 2026.

Interview date: 18 August 2026.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Community Manager - South Wales and The Three English Counties

£35,853 - £42,181 + Vehicle + Benefits

Home-based with regular travel across the region

Ref: 21764

About us

Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement with volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering, as well as looking for new audiences and opportunities.

You must live within the area covered: South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire).

Some of the benefits

• Flexible working
• 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Optional health and dental cash plan

Your role

As a Community Manager in South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire), you'll be at the heart of one of the most stunning coastal and inland areas in the UK, working within the incredible communities that make the RNLI so special. This is your chance to make a real impact by bringing people together and building strong connections that drive our lifesaving mission forward. You will be connected to the RNLI community in your area and the primary point of contact for all things engagement -fundraising, retail and visitor experience.

You will be responsible for:

• Being strongly connected to the RNLI community in your area, acting as the primary point of contact for all things engagement – from fundraising and retail to visitor experience
• Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing vital support for our cause
• Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
• Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
• Identifying and developing new income streams and partnership opportunities within your community

About you

You'll be a natural communicator, a true people person who thrives on building relationships, energising teams, and making things happen. Strategic and adaptable, you're just as comfortable leading from the front as you are working behind the scenes to get results.

You'll be:

• a confident and inspiring presence who is able to engage and empower a wide range of volunteers, branches, groups, individuals and businesses
• strategic and flexible in your approach to achieving goals and tackling challenges
• able to work as part of a high-performing team, but equally confident working independently, out and about in your area
• passionate about making a real difference for our volunteers and supporters and growing support for our cause

To be considered as the Community Manager, you will need:

• Proven significant experience of engaging supporters, volunteers and the general public
• Exceptional written and verbal communication skills
• People leadership experience, ideally in leading volunteers in a collaborative environment
• Experience of seeking out and implementing new opportunities for improved performance
• Experience of supporting and nurturing corporate or community partnerships
• Wales is a bilingual country, with both Welsh and English used routinely. Whilst the ability to speak and write in Welsh is not an essential requirement for the role, an understanding of the importance of Welsh language and culture is essential

Please note, this role requires a significant level of travel within the designated region of Wales, North West England, West Midlands and Isle of Man but will also require occasional travel to other RNLI assets including our support centre in Poole and occasional overnight stays.

For more information and to apply, please visit our jobs page.

Closing date: 9 August 2026.

First interviews: 24th-26th August 2026.

Second interviews: 3rd-4th September 2026.

Rheolwr Cymuned - De Cymru a Thair Sir yn Lloegr

£35,853 - £42,181 + Buddion Rhagorol + Cerbyd

Gweithio gartref gan deithio'n rheolaidd ar draws y rhanbarth

Amdanom ni

Achub pawb yw ein gweledigaeth ni. Mae’n bosibl y bydd yn cymryd amser hir i ni gyrraedd yno, ond mae modd atal pobl rhag boddi. Hyd yn oed os bydd un person yn boddi, mae hyn yn dal yn ormod. Rydyn ni i gyd yn gyfrifol am achub bywydau. Rydyn ni i gyd yn gyfrifol am godi arian. Ni sy’n gyfrifol.

Rydyn ni'n chwilio am y goreuon i fod yn rhan o griw'r RNLI. Mae hon yn rôl gyffrous sy'n canolbwyntio ar bobl, gan sicrhau bod ein bod yn gwneud i wirfoddolwyr a chefnogwyr deimlo eu bod yn aelodau o deulu'r RNLI drwy ein hymgysylltiad, a'u bod yn cael eu gwerthfawrogi a'u cefnogi ym mhopeth maen nhw'n ei wneud. Byddwch yn ein helpu i rymuso ein gwirfoddolwyr yn eu gweithgareddau ymgysylltu, gan gynnwys codi arian, creu profiadau ymwelwyr, datblygu ein darpariaeth manwerthu a chwilio am gynulleidfaoedd a chyfleoedd newydd.

I fod yn llwyddiannus, rhaid i chi fod yn byw yn un o’r ardaloedd canlynol: De Cymru (Gŵyr i Sir Fynwy) a Thair Sir yn Lloegr (Swydd Henffordd, Swydd Gaerloyw a Swydd Gaerwrangon).

Dyma rai o'r manteision

• Gweithio’n hyblyg
• 26 diwrnod o wyliau blynyddol a Gwyliau Banc
• Cynllun pensiwn cystadleuol
• Yswiriant bywyd
• Cynllun arian dewisol iechyd a deintyddol

Eich rôl chi

Fel Rheolwr Cymunedol yn Ne Cymru (Gwyr i Sir Fynwy) a Thair Sir yn Lloegr (Swydd Henffordd, Swydd Gaerloyw a Swydd Gaerwrangon), byddwch wrth galon un o ardaloedd arfordirol a mewndirol mwyaf trawiadol y DU, gan weithio yn y cymunedau anhygoel sy'n gwneud yr RNLI mor arbennig. Dyma eich cyfle chi i gael effaith wirioneddol drwy ddod â phobl at ei gilydd a meithrin cysylltiadau cryf sy'n gyrru ein cenhadaeth o achub bywydau yn ei blaen. Byddwch yn cael eich cysylltu â chymuned yr RNLI yn eich ardal a byddwch yn brif bwynt cyswllt ar gyfer popeth sy'n ymwneud ag ymgysylltu - codi arian, manwerthu a phrofiad ymwelwyr.

Dyma beth fyddwch yn gyfrifol amdano:

• Bod â chysylltiad cryf â chymuned yr RNLI yn eich ardal chi, gan weithredu fel y prif bwynt cyswllt ar gyfer popeth sy'n ymwneud ag ymgysylltu - gan gynnwys codi arian, manwerthu a phrofiad ymwelwyr
• Grymuso’r criw denu gwirfoddolwyr i gyflawni’r hyn maen nhw'n ei wneud orau, sef ymgysylltu â'r cyhoedd, rhannu gweledigaeth yr RNLI a datblygu cefnogaeth hanfodol i'n hachos
• Cefnogi’r criw denu gwirfoddolwyr i gyflawni nodau allweddol o ran incwm, sylw a chyswllt, a chwilio am ffyrdd o ymgysylltu â chynulleidfaoedd newydd
• Bod yn aelod o dîm rhanbarthol anhygoel, gan weithio ar y cyd i lunio dyfodol ymgysylltiad yr RNLI a darparu lefel ragorol o ofal i staff, gwirfoddolwyr a chefnogwyr
• Canfod a datblygu ffrydiau incwm newydd a chyfleoedd partneriaeth yn eich cymuned chi
• Amdanoch chi

Byddwch yn gyfathrebwr naturiol, yn berson pobl sy'n ffynnu ar feithrin perthnasoedd, yn rhoi egni i dimau, ac yn gwneud i bethau ddigwydd. Byddwch yn strategol ac yn addasadwy, a byddwch yr un mor gyfforddus yn arwain o'r tu blaen ag ydych chi'n gweithio y tu ôl i'r llenni i gael canlyniadau.

Dyma beth fydd angen i chi ei wneud:

Bod yn bresenoldeb hyderus ac ysbrydoledig sy'n gallu ymgysylltu a grymuso amrywiaeth eang o wirfoddolwyr, canghennau, grwpiau, unigolion a busnesau

Bod yn strategol a hyblyg yn eich dull o gyflawni nodau a mynd i'r afael â heriau

Gallu gweithio fel aelod o dîm sy'n perfformio'n dda, ond yr un mor hyderus wrth weithio'n annibynnol allan yn eich ardal

Bod yn frwd dros wneud gwahaniaeth gwirioneddol i'n gwirfoddolwyr a'n cefnogwyr, a chynyddu'r gefnogaeth i'n hachos

Er mwyn cael eich ystyried i fod yn Rheolwr Cymunedol, bydd angen i chi feddu ar y canlynol:

• Profiad sylweddol amlwg o ymgysylltu â chefnogwyr, gwirfoddolwyr a'r cyhoedd
• Sgiliau cyfathrebu ardderchog ar lafar ac ar bapur
•  Profiad o arwain pobl, yn ddelfrydol o arwain gwirfoddolwyr mewn amgylchedd cydweithredol
• Profiad o chwilio am gyfleoedd newydd i wella perfformiad a'u rhoi ar waith
• Profiad o gefnogi a meithrin partneriaethau corfforaethol neu gymunedol
• Mae Cymru'n wlad ddwyieithog, gyda'r Gymraeg a'r Saesneg yn cael eu defnyddio'n rheolaidd. Er nad yw'r gallu i siarad ac ysgrifennu yn Gymraeg yn ofyniad hanfodol ar gyfer y rôl, mae’n hanfodol meddu ar ddealltwriaeth o bwysigrwydd y Gymraeg a'i diwylliant
• Mae angen trwydded yrru ddilys ar gyfer y rôl hon

Sylwch fod y rôl hon yn gofyn am lefel sylweddol o deithio yn rhanbarth dynodedig Cymru, Gogledd Orllewin Lloegr, Gorllewin Canolbarth Lloegr ac Ynys Manaw, ond bydd hefyd yn golygu teithio'n achlysurol i asedau RNLI eraill gan gynnwys ein canolfan gymorth yn Poole ac aros dros nos o bryd i'w gilydd.

I gael rhagor o wybodaeth ac i wneud cais, ewch i’n tudalen swyddi.

Dyddiad cau: 9 Awst 2026
Cyfweliadau cyntaf: 24–26 Awst 2026
Ail gyfweliadau: 3–4 Medi 2026

Mae'r RNLI wedi ymrwymo i ddiogelu; diogelu iechyd, llesiant a hawliau dynol unigolyn, gan ei alluogi i fyw heb niwed, camdriniaeth ac esgeulustod. Rydyn ni’n disgwyl i bob gweithiwr a gwirfoddolwr rannu'r ymrwymiad hwn ac arddel agwedd dim goddefgarwch. Bydd addasrwydd pob darpar weithiwr a gwirfoddolwr yn cael ei asesu yn ystod y broses recriwtio yn unol â'r ymrwymiad hwn. Bydd hyn yn cynnwys cynnal gwiriadau cofnodion troseddol perthnasol yn dibynnu ar gymhwysedd y rôl. (Cymru a Lloegr; gwiriad DBS, yr Alban; Disclosure Scotland PVG, Gogledd Iwerddon; Access NI, Gweriniaeth Iwerddon; Garda Vetting, Rhyngwladol; proses Tystysgrif Amddiffyn Plant Rhyngwladol).

Mae ein staff a'n gwirfoddolwyr wedi bod yn achub bywydau ar y môr heb ragfarn ers 200 mlynedd. Rydyn ni’n parchu ac yn gwerthfawrogi cefndiroedd, sgiliau a safbwyntiau amrywiol yn ein timau, ac rydyn ni’n credu bod hyn yn hanfodol er mwyn ein helpu i ddarparu gwasanaeth achub bywyd o'r radd flaenaf. Rydyn ni’n sefydliad cynhwysol ac yn croesawu ceisiadau gan bawb. Yn ogystal â meddu ar y sgiliau sydd eu hangen ar gyfer y rôl, rydyn ni hefyd yn chwilio am ymgeiswyr sy'n rhannu ein hymrwymiad i wireddu ein gwerthoedd RNLI (gonest, dewr, anhunanol a dibynadwy), a'n helpu i weithio tuag at Ein Gweledigaeth: Achub Pawb.

This post requires a valid driving licence.

Safeguarding

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Team Manager Operations Delivery

We are looking for a Team Manager to support the Senior Operations Delivery Manager in this full-time, hybrid working role.

Position: Team Manager

Location: Leatherhead with hybrid/home working and travel across Surrey

Hours: 37 hours per week

Salary: £34,628.00 (per annum)

Contract: Permanent

Benefits: 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing Date: Sunday 16 August 2026

Interview Date: Thursday 20 August 2026.

The Role

As the Team Manager, you will support the Senior Operations Delivery Manager in leading the GPimhs Community Connectors, Recovery & Connect and Social Prescribing services, managing approximately 10 – 12 staff and ensuring safe, high-quality, recovery-focused service delivery.

Key responsibilities include:

• Operational Leadership.
• Staff Management.
• Performance & Contract Management
• Partnership Working
• Financial & Resource Management
• Safeguarding & Governance

About You

We are looking for someone with either a relevant management qualification or equivalent experience, with:

• Experience of managing multidisciplinary services and staff.
• Experience of safeguarding, risk management and incident management.
• Knowledge of mental health, recovery and community-based services.
• Strong communication, leadership and organisational skills.
• Experience working with statutory and voluntary sector partners.
• Good IT skills, including Microsoft Office and database systems.
• The ability to travel across Surrey and work flexibly.

When you click to apply you will be asked to upload your CV and covering letter (in which you’ll explain how you feel your experience is suitable for the role). Please ensure you upload your documents in order to be considered for this role.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

You may have experience in areas such as Operations, Operations Coordinator, Operations Lead, Operations Manager, Operations Deputy Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across the South East. Join Sported as a Regional Delivery Officer and you could be playing a vital role in the heart of our Field Team.

About the role

As the key contact for Sported groups across Berkshire, Hampshire and Surrey, you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop.

Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area.

 About You

Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change.

You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will  also possessing a working knowledge of Microsoft 365 and have experience of database management. 

Apply to be part of our team

Benefits 

Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, home-based working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance. At Sported, you'll be part of an organisation where your contribution truly makes a difference.

Act with Integrity. Champion Inclusion. Transform Together. Drive Change.

We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change.

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.

The closing date for this role is 9am on 21st August

Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

The Senior Legal Counsel is the first port of call for colleagues putting together and advising on new legal arrangements and documenting our leading health partnerships and fundraising activities. The Senior Legal Counsel works with the Foundation’s Legal team in providing legal advice and guidance for the Foundation’s innovative, impact-led programmes and activities, supporting our fundraising team alongside our fundraising compliance manager, and our work with Guy’s and St Thomas’ NHS Foundation Trust. This role also assists with varied internal governance and compliance matters. 

Key Responsibilities 

Charitable Partnerships (Impact on Urban Health) 

• Identify relevant legal and compliance considerations on projects and activities within the IoUH team and work with IoUH to put in place appropriate mechanisms or policies to manage issues that are identified. 
• Structure and assist colleagues with drafting and negotiating agreements for a wide variety of charitable partnerships, including commercial contracts, grants, IP licences, novel investment models, revenue-sharing arrangements and data agreements. 
• Act as a thought partner with the team to advise on the structuring, legal risks and strategic implications of partnerships and future opportunities. 
• Maintain and appropriately file correspondence and documentation relating to commercial contracts. 

Fundraising (Charities)

• Identify and advise on relevant legal and regulatory considerations in respect of our fundraising activities and work with our fundraising compliance manager and the fundraising team to ensure our fundraising activities are carried out in accordance with the relevant regulations.
• Drafting and supporting colleagues in negotiating a variety of fundraising agreements, including charity of the year agreements, commercial participation agreements, sponsorship agreements and pledge agreements.
• Advise on relevant governance matters relating to fundraising activities.
• Work closely with our fundraising compliance manager to ensure data protection aspects of our fundraising activities are managed appropriately. 

Procedure and Policy Efficiencies

• Draft, maintain and update our internal guidelines, policies and standard-form documents. 
• Create policy and process efficiencies. 
• Act as deputy data protection lead, supporting the primary data protection lead through providing training to colleagues and ensuring the Foundation’s mandated practice is understood and followed. 

Tailored Partnerships 

• Consider legal considerations, and appropriate processes, for working with certain partners (e.g. regulatory, private gain, data protection, policy), including advising on due diligence procedures and tailoring our standard form templates. 
• Work with cross-functional stakeholders on longer-term projects to change our partnership models to cede power to the communities we work with, whilst balancing this against our charity law obligations. 

Cross-Functional Work 

• Work with cross-functional stakeholders, including Policy, Influencing & Communications, Data, Evaluation & Learning and the Executive Team to advise on cross-team collaboration, opportunities, issues and risks relating to our charitable partnerships. 
• Assist teams such as Endowment, Systems, and People & Culture on their legal needs, including drafting, negotiating and agreeing documents and being the first port-of-call for a variety of legal issues. 
• Lead on specific projects for either individual directorates or cross-directorate projects. 
• Act as business partner to the Fundraising teams on a variety of issues, including advising and supporting them with drafting, negotiating and advising on a wide range of fundraising agreements. 
• Act as business partner to the Endowment team, ensuring they have the legal support required for the smooth running of their activities. 

Governance and Legal 

• Act as Company Secretary for the Foundation’s three subsidiary companies. 
• Work with the Foundation’s Legal Director & Company Secretary in advising colleagues on legal and governance matters.  
• Undertake research into specific legal issues or matters of best practice and provide training to Legal team colleagues on these issues. 
• Identify need for, organise and run training sessions on key legal and compliance issues to Foundation staff. 
• Deputise for the Legal Director & Company Secretary when required. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, abilities, and attributes:

• Legal research skills 
• Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s enterprising, collaborative and delivery-minded cultural and behavioural values 
• Excellent verbal and written communication skills  
• Detail oriented 
• Good interpersonal skills and able to effectively liaise with both internal and external communities 
• Problem solving skills, able to use initiative and actively seeks pragmatic solutions 
• Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail 
• Team player, with an ability to create effective working relationships 
• Ability to embed diversity, equity and inclusion in everything we do 

Knowledge, experience, and qualifications: 

• Qualified, experienced solicitor (5-6 years PQE or equivalent)
• Experience in drafting and reviewing commercial contracts (Essential) 
• Preparation of guidance notes and training materials (Essential) 
• Sound knowledge of the law of England and Wales (Essential) 
• Familiarity with commercial contracts and contract law (Essential) 
• Experience in law and regulation within a fundraising environment (Highly Desirable)
• Experience in drafting and reviewing grant agreements (Desirable) 
• Familiarity with the charity sector and charity law (Desirable) 
• Some familiarity with health/social care/voluntary sector technical language and organisations (Desirable) 
• Some familiarity with basic financial and grants related terms and concepts (Desirable) 

Benefits

• Contributory pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an enthusiastic and committed Media & Communications Officer to help raise the profile of our life-changing work. This is a varied role, building awareness in the UK of the challenges faced by people with disabilities and other vulnerable groups caught up in conflicts and disasters worldwide.

Securing quality media coverage and strengthening our brand recognition are central to our fundraising and communications strategy. Our communications focus on our core activities – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion.

If you are motivated to find new stories and create engaging content, bring a proactive, hands-on approach and enjoy juggling multiple priorities in a small team, we'd love you to join us. You'll work in an international environment, learn new skills, and play a real part in supporting people affected by crisis around the world.

Background Information and Purpose of Post

Humanity & Inclusion is aiming for a step-change in our private fundraising and visibility in the UK. Securing quality media coverage and strengthening brand recognition are central to this. Our communications focus on HI’s core brand pillars – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion. Alongside working with journalists, we are building our media presence through partnerships and developing our in-house content production.

The main purpose of the post is to:

· Focus on the delivery of HI UK's media and communications strategy, supporting fundraising and brand awareness objectives.

· Secure high-quality coverage in target media through proactive story development, pitching and spokesperson support.

· Produce engaging digital and print content for UK audiences.

· Work collaboratively to support communications campaigns, partnerships and fundraising appeals.

· Monitor, analyse and report on media and communications impact.

Main Duties and Responsibilities

Media relations

· Work alongside the Media and Communications Manager to develop and deliver a targeted media and communications strategy that supports fundraising and brand awareness goals.

· Build and maintain relationships with UK and international journalists and producers.

· Proactively identify and pitch story and interview opportunities to secure coverage.

· Draft and distribute press releases, statements and reactive lines, including during breaking news and emergencies.

· Prepare and brief spokespeople for media opportunities and coordinate interviews.

· Facilitate media visits to overseas programmes in coordination with HI Federation and country offices and accompany journalists on visits where required.

· Contribute to applications and pitches for media fundraising appeals and partnerships.

· Work closely with communications colleagues across the HI Federation to amplify key messages and publications and adapt international content for UK media and audiences.

Content production

· Ensure that HI UK's website is well maintained and that static webpages are up to date.

· Regularly create and publish engaging news and stories on the website and social media channels.

· Develop in-house digital content (including blogs, photo stories, infographics and video) for UK audiences

· Lead on the design, layout and copy of HI UK's printed materials, using Adobe InDesign to produce professional, branded assets such as the annual report, banners and leaflets.

· Ensure that all communications reflect HI’s values and standards on consent, safeguarding, and ethical, inclusive storytelling.

Communications

· Actively contribute to HI UK's communications planning and editorial calendar.

· Work collaboratively across HI UK to increase consistency and quality of communications on HI's brand, activities and key campaigns.

· Coordinate with the private fundraising team to maximise HI UK’s brand impact and ensure that communications content strengthens supporter engagement.

· Develop media and communications activities to complement fundraising campaigns, particularly emergency appeals.

· Ensure consistent recognition of HI UK’s key funders and partners across communication channels and branded materials.

· Contribute to the roll-out of HI's global communications campaigns in the UK

· Support HI UK’s participation in public-facing campaigns with external coalitions and partners.

Other responsibilities

· Monitor and report on media coverage, comms campaigns and social media performance.

· Maintain a positive and collaborative working relationship with all colleagues and partners.

· Manage relationships with relevant suppliers and consultants. 

· Represent the organisation at relevant external events and meetings.

· Keep up to date with, and adhere to, relevant legislation, regulatory procedures, innovation and best practice in the sector.

· Any other activities commensurate with the level of the post, as may be required. 

Person Specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.