Area manager jobs in central london, greater london

The Royal College of Radiologists (RCR) is looking for a Senior Product Manager to lead our digital learning team and drive the next phase of our ambitious growth journey.

At RCR Learning, we support radiologists and clinical oncologists throughout their careers—whenever and however they practice. We design, develop and deliver innovative learning products that respond to real challenges in clinical practice. Our goal? To be our members’ lifelong learning partner and build a world-class digital learning library of high-quality, engaging courses.

As our Senior Product Manager, you’ll have ownership of our digital learning strategy, course development roadmap and Go-To-Market activity, alongside product management of our learning management system (LMS) platform. You’ll play a pivotal role in shaping the future of professional learning and make a real impact on patient care.

What you’ll do:

• Own the digital learning strategy, product vision and roadmap for RCR Learn.
• Lead and develop a talented team of digital learning professionals.
• Drive Go-To-Market (GTM) activity, building compelling product propositions and achieving revenue targets.
• Manage and optimise our Learning Management System (LMS) platform to deliver an exceptional user experience.
• Champion innovation and agile ways of working to deliver high-quality digital learning resources annually.

What we’re looking for:

• Significant experience in end-to-end digital learning product management, including strategy, development and launch.
• Proven ability to lead high-performing teams and deliver commercial results.
• Expertise in online learning for CPD/professional audiences and knowledge of learning design principles.
• Strong commercial acumen with experience in pricing, positioning and GTM strategies.
• Collaborative, organised and outcomes-focused, with excellent communication skills.

This is a fantastic time to join RCR Learning as we start the next phase of our digital learning journey. If you have experience creating compelling product propositions, leading online learning teams and achieving revenue targets we’d love to hear from you.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The role of Retail Development Manager is crucial to the income growth and audience reach of The Children’s Trust retail function. The postholder will be responsible for researching, developing and establishing new income streams to reach new audiences and drive footfall for a disperse network of charity shops, including establishing the online selling of donated and bought in (New) goods; management of online and digital selling platforms and associated stakeholders, ensuring that all compliance requirements are fulfilled.

The role will work collaboratively as part of the Retail Management Team to develop and deliver long-term growth plans to drive voluntary income growth and increase footfall and to lead on new business initiatives.

Role Requirements

• Research opportunities to recommend, test and rollout new online and digital selling platforms. Introduce associated systems and processes to achieve compliance.
• Working with the Retail Sales Manager, identify and source donated product lines and items for listing and selling through online and digital selling platforms. Share learnings to source quality stock to drive sales.
• Create a new online offer to complement and integrate within our existing retail portfolio of shops across Surrey, Sussex and Kent. Develop processes to manage online and digital selling: inventory, listing, pick, pack and despatch of online stock, including organising the logistics for deliveries to customers and collections to meet both shops and customer requirements.
• Manage the development and optimisation of online and digital selling platforms and make recommendations for rapid growth and new business proposals.
• Work with the Retail Sales Manager and Marketing and Communications team to create assets and content that can be used in store, online, through owned channels to maximise opportunities, sales promotions and seasonal changes across the chain of shops.
• Research and implement efficiencies in reducing waste disposal costs for shops estate including items no longer purchased through Rag merchants.
• Research and recommend new income streams for the sale of unsold donated items to mitigate low return through Rag merchants.
• Manage full compliance of the Children’s Trust online and digital selling platforms in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
• Develop and manage risk assessments and associated online selling policy protocols to prevent reputational damage to The Children’s Trust through digital and online trading activities.
• Manage key internal and external stakeholder relationships including supplier contracts, internal support teams, ensuring that efficient and compliant services are maintained.
• Working with Marketing and Communications and Supporter Care colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.r

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Job Title: Programme & Project Manager - Transformation

Reports to: Managing Director - Transformation

Employment Type: Full-time

Grade: Manager - Senior

Salary: £60,000 to £67,000 per annum

Contract: 18 - month fixed term contract with possibility of becoming permanent

Location: Hybrid - London, EC1Y and remote split

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. 

Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty.  BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. BSC is about to implement its next five-year strategy in 2026, which will offer new opportunities to target social issues at a national scale.

The opportunity:

We are looking for an enthusiastic individual with proven programme and project management experience to support delivery of a series of organisational change projects that are central to equipping BSC to deliver our mission in the future.

Our organisational development has three main pillars: - Embedding a new strategy and effective decision-making around its implementation - A programme to transform our digital and data capabilities - Embedding new organisational values and a re-energised common approach to people management and development

This is a varied role that requires a logical and thoughtful approach to multiple work streams with rigour and purpose in a timely and professional manner. We celebrate innovation and this role would suit someone who is excited by making systems work well, suggesting recommendations for adaptation and improvement, and who is comfortable with working across multiple teams, stakeholders and deadlines.

We are committed to every team member’s learning and development which makes this role well suited to someone who is keen and curious to learn new things and develop new skills.

What you will do:

Effective project management of key elements of the “Essentials” data and digital transformation programme:

o Support the Managing Director – Transformation in the standing up and continuous operation of a Minimum Viable Governance framework, ensuring adherence to the protocols you establish.

o Drive Iterative Planning & Adjustment: Maintain and continuously update the integrated programme plan, rapidly facilitating adjustments in project direction and scope as learnings emerge from Workstream Leads and the investment team.

o Act as the dedicated PMO Execution Lead for the entire Essentials Programme, providing centralised control, reporting, and rigour across all five Workstreams.

o Supporting the Managing Director – Transformation and the leads of all the programme workstreams in co-ordinating activities and keeping the whole programme on track

o Establishing and operating systems to track the realisation of benefits from the programme

o Ensuring that key choices and decisions are escalated to the right forums at the right time

o Establish effective technology and systems to support programme management

Effective project management of strategy implementation:

oSupporting the Managing Director – Strategy operationalising key aspects of our 2026-30 strategy

oEstablishing and embedding systems within teams to track and the progress of priority projects and cross-BSC initiatives aligned to our new strategy

oEstablishing and operating a quarterly process for reviewing progress against goals for priority projects to support effective prioritisation and allocation of resources in line with organisational priorities  

oWorking with the Strategy MD to ensure effective communication around strategy implementation, progress and decision making across the senior team

Effective management of people initiatives:

o Supporting the Managing Director – People and Talent in the roll-out of a revised “BSC Way” of people management and new BSC values – helping co-ordinate and sequence activities

o Supporting the People and Talent team in implementing effective tracking and management systems for reporting on progress

o Supporting the Senior Management Team EDI Champion in leading the Equity, Diversity and Inclusion Steering Group to drive our EDI work and report on its progress

Integration Management & Investment Alignment:

o Serve as the central liaison and integration manager Investment Team projects

o Enforce Transformation Standards: Proactively ensure the cross-company project delivery aligns with the Essential Programme strategy to maintain programme coherence.

What you will bring:

Qualifications & Experience

Essential:

• Experience operating within a rapidly maturing PMO environment, specifically acting   as the execution support function for a senior transformation leader.

• Demonstrable experience of end-to-end project management across multiple complex projects and programmes of delivery at pace

• Experience of supporting change management processes and projects

• Demonstrable commitment to improving people’s lives in the UK.

• Demonstrable experience of strong stakeholder management and interpersonal skills

• Experience and confidence using technology (and AI tools) to enable effective project delivery.

• Confident and competent use of Microsoft Office

Desirable:

• Experience of working within the financial services, charity or social enterprise sector

• Experience of technology-enabled change programmes and/or HR/people development programmes

• Experience of broader software platforms, for example Salesforce CRM and project management tools

Skills, Abilities and Attributes

• Excellent project management, time management and organisation skills

• Operational Rigour & Governance Execution: Proven ability to implement and enforce project controls (risk, issues, decisions, reporting) defined by senior leadership, ensuring compliance across workstreams.

• Data-Driven - Exceptional skill in collecting, synthesising, and visually representing project data (progress, risk, benefits) to support effective leadership team decision-making.

• Influence without Authority: Superior skill in managing senior stakeholders, including the five Workstream Leads and the Investment Project Manager, to ensure adherence to standards and timely delivery of inputs

• A collaborative team player with strong communication skills and ability to establish excellent working relationships internally and externally

• Enthusiastic, proactive and curious to learn new things and develop new skills

• High levels of accuracy and attention to detail

• Strong research and analytical skills

• Good at finding innovative solutions to problems

• Excellent judgement, discretion and utmost integrity

• Excellent written and oral communication skills

• Prioritises effectively and takes ownership of tasks

• Flexible & thrives in a dynamic and varied role

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: Candidates need to have the existing right to work in the UK

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

How to apply:

Closing Date:  11.59pm on Sunday 7th December 2025

Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.

NB we screen for answers generated by Gen AI. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.

Interviews

• Round 1 interviews will be held w/c 15 December 2025

• Round 2 interviews will be held w/c 5 January 2026

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

You can find out more about our recruitment approach here

We’re Hiring: Mass Participation Events Manager
UK (Remote) | Full-time | £35,000

Closing date: 9am Monday 1 December 2025

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million, we have ambitious plans to double our income by 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

Job Title:

Mass Participation Events Manager

Department/Responsibility for:

Mass participation events and schools fundraising programmes

Gross income budget of £295k for 2026

Recruitment and line management of further members of the team 

Reports To:

Corporate & Philanthropy Manager

Purpose of the Role:

This is an exciting opportunity to join an evolving and growing fundraising team with a new, ambitious strategy for income generation that the whole charity, senior management and Trustees are right behind.

The role itself is new as Cerebra looks to invest in and significantly grow and develop a new mass participation events programme (which includes schools fundraising products). You’ll work closely with the Director of Fundraising, Marketing and Communications who has a strong background in events and community fundraising.

You will lead the development of virtual/digital fundraising events, challenge/3rd party events, in-person owned events, DIY events and our relationships with schools. In time, you will build and foster relationships with other community organisations. You will be responsible for growing the team as the programme expands.  Innovation and product development are key areas of work.

You will play key role in the Fundraising Marketing & Communications directorate and developing our fundraising, audience and supporter engagement strategy.

This is a challenging but well-supported role, where you can make a large, career-defining impact on Cerebra and the children and families that we serve.

Overall budgetary responsibility is approximately £295k of income for 2026, with considerable scope and ambition for improvement.

Key Areas of Responsibility:

1. New events programme

• Develop a multi-year events programme incorporating virtual/digital events, challenge/3rd party events, in-person own events and DIY.
• Project manage the delivery of the events in the programme to raise £295k in 2026.
• Develop multi-channel marketing plans for recruitment, focusing on key audiences.
• Develop multi-channel supporter journeys and top-class supporter experience to deepen engagement and increase income.
• Monitor, evaluate and report on income, expenditure, and supporter acquisition across the events programme and make decisions about where to invest time and resources, accordingly.
• Develop necessary assets, such as fundraising packs. Digital platforms, digital rewards and supporter groups.
• Work with the Corporate & Philanthropy Manager to offer events fundraising to corporate partners.

2. Innovation and product development

• Use data and insights to understand audiences and to innovate and develop new events from prototype and MVP onwards.
• Proactively research and identify opportunities to grow the portfolio, monitoring the market and sector trends and how they could be implemented at Cerebra.
• Constantly seek to iterate and improve events in all areas including marketing, supporter experience, delivery and fundraising.
• Create business cases and plans for each new event.
• Own and grow Cerebra’s own mass participation flagship event “Relay Your Way”.

3. Schools and community groups

• Develop a plan and products to engage schools with Cerebra fundraising.
• Work with the Marketing & Communications team to develop materials to support schools fundraising.
• Work with the Marketing & Communications and Contact Centre teams to recruit schools to take part in fundraising for Cerebra.
• Monitor and evaluate to scale successful schools fundraising products.
• Take learnings from schools fundraising to apply to other groups and organisations.

4. Culture & relationships

• Work to continue the development of a strong, person-centred, empathetic, supportive and inclusive culture at Cerebra.
• Build on excellent relationships between different teams and directorates for each teams’s and Cerebra’s overall strategic goals and objectives.
• Collaborate across departments to align partner activity with service delivery and communications.
• Contribute to strategic, organisational and cultural development.
• Champion innovation, growth mindset and learning from failure.
• Manage relationships with external stakeholders, partners and suppliers to ensure the best outcomes for Cerebra.

5. Budgeting, monitoring and forecasting

• Working with the team and Director of Fundraising, Marketing and Communications to set income and expenditure budgets for Events and Community.
• Monitoring and reporting on income and expenditure and KPIs throughout the year.
• Providing quarterly income and expenditure re-forecasts.
• Ensuring all relevant information is recorded in line with charity, fundraising and data legislation and best practice.

6. Line Management

• Carry out recruitment within the team in line with Cerebra’s practices and values.
• Provide effective, remote line management, support and performance management to direct reports to help them maximise their potential and effectiveness.
• Provide practical and person-centred coaching support to direct reports.
• Ensure there is a continual focus on learning and development and wellbeing.

We offer a competitive salary and excellent benefits, including 29 days holiday (plus bank holidays), pension match up to 6%, £300 home-working allowance, company sick pay, organisational membership of Fundraising Everywhere learning and development platform and the opportunity to work for a cause that truly matters.

To apply, send your CV and a short cover letter (max 800 words) outlining why you’re a great fit.

Interviews:

• Online (Teams): Week commencing 8th December 2025

Join us in creating a better world for children with neurological conditions. Let’s do something extraordinary—together.

We are an equal opportunities employer. If there is anything you need to support you to take part in an interview please let us know. 

In line with our commitment to safeguarding, a full DBS check will be required of the successful candidate.

Are you looking for a new challenge? We have an exciting opportunity for a Team Manager to join our Kickstart Futures Service based in Sutton.

The Service provides floating key work support sessions to Care Leavers who predominantly entered the UK either as Unaccompanied Asylum-Seeking Children or as Survivors of Human Trafficking, with an aim to improve their independence skills, community integration, self-confidence and mental health.

Location of the post:

You will be based in our Crystal Palace office (SE19 3BG) with the requirement to regularly visit our 7supported living accommodation sites located across Sutton and Croydon. Between visits, you have the option to work flexibly from our office and from home. 

Hours:

29.6 hours across 4 days. Hours of work can be flexible to suit you, between the hours of 9am – 7pm. Occasional cover may be required on weekends to meet the needs of the service.

Some of the key responsibilities include but are not limited to:

• To manage all areas of service provision including all aspects of key performance indicators outlined by commissioners across contracts in different Local Authorities.
• To manage a multidisciplinary team of professionals by providing supervision, practice development sessions, team meetings, ongoing practice advice and monitoring and evaluation of all aspects of our recording policy.
• To provide professional support to staff team members as well as other Team Managers within the Positive Futures theme. This includes support and advice around safeguarding matters, analytical thinking and constant risk assessment.
• To complete regular monitoring reports in line with the contract specifications for each Local Authority where we deliver services.
• To attend regular monitoring meetings where you will present feedback of the service provision including details of cases, safeguarding concerns, practice advice and finance compliance.
• Working with the Children's Service Manager to grow and develop the services in line with Barnardo's corporate strategy of Positive Futures and based on the needs of Children and Young People.
• Actively promoting Children and Young People's participation in the service as well as seeking their feedback in order to incorporate a constantly evolving service delivery.

Essential Requirements to evidence in your application:

• At least 2 years' experience in managing a service/team aimed at supporting children/young people.
• An in depth understanding of leaving care, how to support young people transition to independence and the issues they may face.
• Demonstrable record of good working practice with children & young people.
• Ability to build strong relationships with other social care professionals and housing associations.
• Ability to prioritise tasks and manage time effectively.
• Strong IT skills and the ability to accurately record information.
• Excellent interpersonal and teamwork skills.
• Willingness to travel across London to attend regular meetings with commissioners.

Interested but would like some more information on the role?   Then please contact Rajinder Nagra (Assistant Director) Contact details can be found on our website via the job link.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

We are recruiting three Delivery Managers, two on a Fixed Term Contract for 23 months and one Permanent, to join our Service Design Team. Please state clearly in your supporting statement if you wish to be considered for the Fixed term or Permanent role.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions.

As a Delivery Manager you will take delivery lead of one or more of our critical digital products (and the relevant part of the service journey). That could be further improving an existing digital product like the recently launched website, or designing and developing a new digital product as part of our digital roadmap.

As a Delivery Manager, your role is to support one or more skilled multidisciplinary teams to deliver value. Within the Fund context, this typically means accessible user-centred services supporting our grant-holders, staff and the communities they serve.

Your role encompasses three main areas of responsibility:

• Agile and lean practices - coaching your team(s) to maintain a delivery and learning focus, using appropriate techniques to help them benefit from being agile.
• Team health and happiness - encouraging and motivating your team(s), enabling them to focus on their core work. Building trust and managing team dynamics.
• Delivery support – this covers range of tasks: reporting progress; helping product managers develop roadmaps and backlogs; building stakeholder relationships; removing obstacles for your team(s) and keeping the team focussed on delivering value whilst balancing strong user centred design, budget and time.

While you are an expert in agile delivery and team dynamics, you’re also required to have a thorough understanding of the principles of product and service design, software development, user research, user experience and accessibility.

Key responsibilities may include:

• Support the delivery of accessible user-centred services
• Lead on creation of delivery plans and report delivery progress
• Facilitating a range of agile ceremonies and workshops
• Support product managers to develop roadmaps and backlogs
• Build stakeholder relationships
• Agile team coaching and helping the team develop their agile skills
• Encourage and motivate a skilled multidisciplinary team (design and development) to deliver value in a timely manner

Interview details:

• Date: 10 - 12 December 2025
• Format: Virtual
• Location: UK-wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown

We will be hosting a briefing session on: Thursday 20th November 12:45 – 13:30 pm, to register or ask any questions please email us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Solid foundation in agile delivery; experience using different approaches & delivery methods, choosing appropriate methods to fit the situation.
• Understanding of user-centred design/delivery across different stages of a project lifecyle.
• Experience in facilitating a range of agile ceremonies including team planning, reviews, retrospectives and stand-ups. Can bring people together to form a motivated team and create the right environment for a team to work in.
• Ability to maintain delivery momentum, managing a sustainable pace & tempo. Continuous approach and using to data to inform planning, forecasting, estimating, managing uncertainty and contingency planning.
• Ability to actively address risks, issues & dependencies (including outside ownership) and remove blockers or impediments affecting delivery. Proactive approach to recognising & dealing with issues and blockers.

Desirable Criteria: 

• Delivery day to day financial management, balancing cost vs value, monitoring cost, budget & escalate issues.
• Certification in either Certified Scrum Master (CSM), Professional Scrum Master (PSM), Agile Certified Practitioner (PMI-ACP), Agile Project Manager (AgilePM), training is useful, although practical experience is more important.
• Technical knowledge of software development life cycle (SDLC) and ITIL processes. Ability to act as a bridge between technical & non-technical colleagues.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

About the role:

Single Homeless Project (SHP) and Islington Council are proud to introduce St. John’s Mansions - a brand-new, purpose-built accommodation service that will provide safe, high-quality housing for individuals experiencing homelessness and facing multiple exclusion. This innovative project is backed by the GLA’s Single Homelessness Accommodation Programme (SHAP) 2022–2025, and represents a bold step forward in tackling homelessness across North London. SHP are building a dynamic, compassionate, and forward-thinking team to bring this vision to life. 

St. John’s Mansions will offer 19 beautifully finished self-contained studio flats, designed to support residents in their journey from rough sleeping and emergency accommodation to independent living. With a stay of up to 24 months, residents will receive tailored, high-intensity support to help them build the skills and confidence needed to thrive independently. 

The service will operate 24/7, with a welcoming reception and dedicated staff & clients spaces to enable both structured interventions and spontaneous, meaningful engagement. SHP will be working not only within Islington but in partnership with five North London boroughs - Barnet, Camden, Enfield, Haringey, and Westminster. This is more than just housing – it is a bridge to a better future. In this role, you’ll lead a team working closely with adults living in our accommodation, building trusting relationships and supporting them to take positive steps towards independence. Each day brings the chance to empower clients to manage their homes, connect with specialist services, and rebuild confidence, purpose and community in their lives.

Please note candidates will also be considered for an additional Team Manager vacancy within our Islington Complex Needs Services. 

About you:

• Experienced in leading and motivating teams to deliver high-quality, person-centred support to clients with multiple disadvantage.
• Skilled in managing complex client needs, including mental health, substance use, dual-diagnosis, and housing-related challenges.
• Confident in operational management, including compliance, risk management, service performance, and contractual responsibilities.
• Strong collaborator with the ability to build positive relationships with staff, volunteers, peer mentors, and external agencies.
• Committed to safeguarding, inclusion, and creating an empowering environment for both clients and colleagues.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.

Important info:

Closing Date: Sunday 23rd November at midnight

Interview Date: Friday 5th December online via Microsoft Teams

Please note there will be a second round of interviews for progressed candidates in service in Islington. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy. We run the confidential Stop It Now helpline and Shore, a website and chat service for teenagers.

About the role and you

We are recruiting for a skilled and experienced manager to join the Helpline team. You will support the Head of Stop It Now, working alongside our Helpline Managers and Child Sexual Abuse Prevention Manager in the day to day running of the helpline and provide support and advice to Helpline Advisors. You will have direct client contact via telephone, a secure message service and online chat. You will also support with the training of staff and promotion of the work of the helpline.

This is a highly rewarding role within a friendly, supportive and hardworking team which is committed to keeping children safe from harm.

You will have experience in working directly with one or more of our key target groups: - for example adults and/or children and young people who have sexually harmful behaviours, or child victims of sexual abuse, or family members of these individuals.  Our ideal candidate will be an energetic professional, who is proactive and outcome focused with exceptional communication and relationship skills. You will be able to evidence a successful track record of working with individuals and families impacted by child sexual abuse. You will be able to demonstrate confidence in translating the charity’s mission into direct child protection practice and equipping other professionals in tackling child sexual abuse.

Key attributes we are seeking include:

• A confident manager with good staff supervision and support skills, and an enthusiasm for supporting colleagues to work within organisational guidelines as well as to develop new skills
• An ability to provide confidential advice to callers through the Stop It Now helpline, including abusers/potential abusers; friends and family of abusers/potential abusers; parents worried about the sexual interests and behaviour of their children
• A team player working with colleagues to prevent child sexual abuse
• Confidence and good ability in the use of modern technologies for effective discharge of many day to day tasks
• Maintaining effective records in line with charity policy and practice
• A flexible approach with an ability to network with internal and external colleagues to ensure deadlines are met and quality work is delivered
• Skills in delivering training to groups of professionals

For a more detailed job description, please request a job pack.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Tuesday 25th November. In person interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#helpline #manager #helplinemanager #telephone #chat #support #advice

Are you an experienced leader with a passion for healthcare, excellence and client-centred service? MSI Reproductive Choices UK is seeking a Regional General Manager to lead our South London region ensuring the delivery of safe, sustainable, and high-quality reproductive health services.

Location: South London

Hours: 37.5 hours, Monday to Friday

Contract type: Permanent

Salary: £51,078.01 - £56,441.20 (depending on experience and skills)

About the Role

As Regional General Manager, you will:

• Lead and inspire multidisciplinary teams across Treatment Centres.
• Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
• Drive continuous improvement in client safety, experience, and operational sustainability.
• Develop and implement strategic plans aligned with organisational goals.
• Champion a culture of inclusion, innovation, and excellence.
• Provide clear, supportive leadership that encourages development, accountability, and innovation.

Key Responsibilities

• A people-first leadership style that inspires, motivates, and brings out the best in others, acting as a role model.
• Proven ability to build strong, engaged teams and lead through change with confidence and empathy.
• Highly developed interpersonal, negotiation and influencing skills and a proactive approach to conflict management and resolutions.
• A track record of developing talent, driving performance, and creating a positive workplace culture.
• Recruitment, induction, and training of a full service delivery team including local leadership

What We’re Looking For

Essential Skills & Experience:

• Proven leadership of dispersed teams and P&L responsibility.
• Strong interpersonal, negotiation, and communication skills.
• Excellent knowledge of compliance, regulatory, and governance frameworks.
• Competence in data analysis, reporting, and using performance metrics to drive improvement
• Experience in client-focused service delivery and performance management.
• A passion for inclusive leadership and service excellence.

Desirable:

• Experience in private healthcare or NHS.
• Registered Manager status or equivalent leadership experience.

Why Join MSI?

• Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days
• Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
• Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card
• Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Ready to lead with purpose?
If you're passionate about developing people, driving engagement, and leading with impact, we want to hear from you.

About the role

The Finance and Operations Manager is responsible for ensuring the smooth running of the charity’s financial and operational functions. This includes managing day-to-day accounting, producing management reports, maintaining and improving processes, line-managing the administrator, and leading key projects across Finance, IT and HR. The role plays a central part in supporting the operational effectiveness and strategic growth of the organisation.

Key Responsibilities

Finance

• Manage the charity’s day-to-day accounts, ensuring accurate and timely bookkeeping.
• Prepare financial reports for the Senior Leadership Team (SLT) and management staff.
• Monitor budgets, forecasts, cash flow, and financial performance, highlighting risks and opportunities.
• Support annual audits and liaise with external accountants as required.
• Ensure compliance with relevant financial regulations and charity reporting standards.

Operations

• Develop and implement operational processes to improve efficiency and productivity.
• Line manage the Administrator, ensuring they support both finance (bookkeeping) and wider administrative tasks across the organisation.
• Oversee HR processes, including recruitment, onboarding, and record-keeping, as part of operational projects.
• Manage IT and technology initiatives, including the implementation of systems to improve organisational efficiency.
• Project manage key organisational initiatives in finance, HR, and IT, ensuring they are delivered on time and within scope.

Collaboration

• Act as a key point of contact for operational matters across the organisation.
• Work closely with the SLT to provide insights and recommendations based on financial and operational data.
• Support the team in adopting and embedding new processes and technologies.

Person Specification

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.

While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.

Qualifications

• Recognised financial qualification (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent)

Experience

• Proven experience in organisational finance and bookkeeping
• Experience in producing management accounts and reports for senior leadership
• Experience in project management, particularly in implementing finance, HR, or IT systems.

Skills and Knowledge

• Technically proficient, with experience using finance systems and digital tools.
• Organised and systematic, and the ability to handle multiple tasks and priorities.
• Attention to detail, with an ability to handle various financial or administrative tasks with accuracy.
• Analytical and problem-solving abilities, able to translate data into actionable insights.
• Ability to implement processes and systems that improve organisational efficiency.
• Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.

Key Attributes and Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
• Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
• Tech-minded and comfortable with adopting new systems and processes.
• Reliable, trustworthy, and capable of handling confidential information with discretion.

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

Aston-Mansfield is a charity with a rich history of supporting children, young people, and families in East London since 1884. Based in Manor Park, the organisation focuses on four key areas: children and families, youth empowerment, mental health and well-being, and community development. 

Our work with young people includes training workshops, mentoring, youth-led heritage programmes, and other initiatives that help young people build confidence, develop decision-making skills, foster social inclusion, and improve well-being. We are passionate about amplifying youth voices, encouraging young people to join our board as Young Trustees and take on paid Young Facilitator roles to develop their leadership and delivery skills. 

Our two most current young adult programmes include: The Heritage Lottery programme second year delivery:  

New Voices for Old Stories is our youth-led heritage project which supports young people in investigating our heritage and the heritage of the area and reframing old stories from the past 100 years into new voices. 

Newly funded Reaching Communities programme:  

Breaking Boundaries Collective: Aims to reduce loneliness and isolation and build stronger relationships across different communities. At the same time, the project will focus on increasing the social mobility of young people from disadvantaged and low socioeconomic backgrounds. This will be achieved by employing 16 Young Facilitators in key leadership roles as well as engaging 160 young people as Changemakers, providing training and development through learning days and Action Learning Sets using external free lancers. 

This programme will have an integrated and community-focused approach, alongside the development of Young Facilitators to lead the project. Breaking Boundaries Collective will build on Aston-Mansfield's existing work and create a safer, happier, and more connected Newham for young people and the wider community. 

Role Overview 

As the Youth Programmes Manager, you will lead Aston-Mansfield’s Young Adult Programmes for individuals aged 16–25 in Newham and surrounding boroughs. You will oversee the delivery of funded programmes, develop new initiatives, and ensure high-quality workshops, training, and mentoring. This role also involves managing teams, budgets, safeguarding responsibilities, and building partnerships to support the charity’s mission of empowering young people and creating stronger communities. 

The Leathersellers’ Company is one of the City of London’s oldest Livery Companies, with a proud history of supporting community, education and craft since the fifteenth century. Through the Leathersellers’ Foundation, we channel this enduring legacy into modern, impactful philanthropy – giving around £4 million each year to charities, individuals and education across the UK. Our guiding principles of compassion, endeavour and independence shape our approach to best practice in philanthropy and the way we work together as a team.

We’re now looking for a Grants Manager to join our small, collaborative team and play a key role in delivering our funding programmes. You’ll help shape and manage our giving across three key areas – Charity, Education and Leather – from assessing applications and managing relationships with grantees, to leading our Small Grants and Student Grants programmes. Every day, your work will directly help individuals, charities and educationalists tackling some of society’s toughest challenges, from supporting young people to empowering communities and fostering opportunity and social mobility through education.

We’re seeking someone who brings experience of grant-making, a good understanding of the charity sector, and a genuine enthusiasm for building meaningful relationships with the organisations and individuals we support. You’ll thrive in a dynamic and collaborative environment, balancing strategic thinking and relationship building with hands-on agile delivery. You will enjoy being part of a small team where everyone’s contribution makes a visible difference.

If you’re inspired by thoughtful, impactful philanthropy and want to join an organisation that combines deep tradition with a modern, human approach to giving, we’d love to hear from you.

For full details on the role and how we work, please download the Appointment Brief, where you will also read more on how to apply.

Closing Date: 30 November 2025

People Beyond Profit screening conversations: 2-4 December 2025

The Leathersellers’ Foundation Interviews:

• First Stage (in person): 11 December 2025
• Second Stage: 17 December 2025

About Shooting Star Children’s Hospices

We have an exciting opportunity for an experienced Events Manager to join our Care Team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

Our Care Events Team provide an extensive programme of groups and events for the 800 life-limited children, their families and bereaved families. There are themed family events, social groups for siblings of different ages, pamper days for mums, counselling groups, bereavement café, memorial days and many festive events such as ice-skating at Hampton Court. Taking place at our hospices and in the communities we serve, there are 5-6 events each week, offering important opportunities for families to make memories together.

About the role

The Care Events Manager is responsible for the delivery and oversight of the annual programme of events. The Care Event Manager leads the Care Events Team, including an Events Assistant, Events Management Intern, Counsellor and care events volunteers, and working with family support workers, children’s therapists and counsellors to deliver an incredible programme of creative and inclusive experiences. The Care Events Manager works alongside the Lead Therapist and Lead Counsellor to ensure that family support at Shooting Star Children’s Hospices is everything the children and families need it to be.

At a weekly meeting, the team are made aware of children and family members who are struggling and think together about where they might benefit from the opportunity to spend time with others who share similar experiences or receive group therapy. Utilising professional events management skills, each event is planned meticulously to be a safe and inviting space. Providing this opportunity for families is integral to their mental wellbeing.

About you

This role requires an individual with professional events management experience, with a proven track record of executing high-profile and bespoke events. The individual should have skills in marketing, events administration and able to create events for families from diverse backgrounds. Excellent project management skills are required to keep the fast-paced programme on track, alongside diligence in health and safety. Leadership and management expertise enable the team to thrive, so that we can provide outstanding support to families. The Care Events Manager should be a compassionate and caring individual, sensitive to the needs of families at Shooting Star, with the emotional resilience to work with families who are experiencing grief and trauma. This is a unique opportunity for an events manager to utilise their skillset to make a huge difference to the families that we support.

Once or twice a month the Care Events Manager is expected to work on a Saturday or Sunday (time is given back during the week). The Care Events Manager will be working predominantly from either of our hospice sites (Guildford and Hampton) so they’re able to interact with the wider team. There may be one day a week when the Care Events Manager is able to work from home, however this isn’t every week.

Please see the attached job description for more information about this opportunity.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Mindfulness sessions

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please complete our online application and send a statement outlining how your skills and experience meets the criteria set out in the person specification.

We’re looking for a supportive and proactive Centre Manager who can enable our passionate and committed London team to deliver an excellent service for the client gardeners.

 confident business development skills are required by our Centre Manager to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre.

Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.

Our Centre Manager in London will be based in our Battersea Park office. Option for hybrid role with up to 2 days remote working per week.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.