Area manager jobs in central london, greater london

£62,250 - £67,300 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

Are you a strategic leader with a passion for building lasting relationships with supporters? We're looking for a Head of Individual Giving to join our amazing Fundraising team.

It's an exciting time to join the fundraising team at Prostate Cancer UK as we deliver on a new strategy. We've seen an upward trend in our fundraising income over the last decade and we're anticipating further growth in the next five years. We're introducing new roles to transform how we work and intentionally integrate our individual giving with our work across fundraising, brand and health awareness. You'll play a vital role within our successful mass fundraising function, helping us strengthen our propositions to acquire new supporters and secure long-term support.

In this key role, you'll be at the forefront of developing and delivering our individual giving strategy. You'll lead on the acquisition of new supporters and work to diversify our channels based on supporter insights. A crucial part of your work will be to create and deliver engaging supporter journeys across all touchpoints, ensuring our donors are at the heart of everything we do.

You'll oversee our legacy marketing program and review our legacy stewardship, strengthening long-term relationships with people who intend to leave a gift in their will. Working with both internal teams and external agencies, you'll develop and deliver high-quality, compelling propositions.

As a leader, you'll provide guidance and support for the Individual Giving team, helping to deliver our ambitious fundraising strategy. You'll also be responsible for business planning, forecasting, and monitoring income and expenditure to ensure sustainable growth. This is a chance to make a significant impact by putting supporters first and driving long-term loyalty.

What we want from you

We’re looking for an experienced leader with a strong track record of growing income from individual supporters. With expertise across a range of individual giving techniques and channels, you’ll know how to use supporter insight to shape campaigns that deliver meaningful engagement and lasting results. Experience in legacy marketing and stewardship will be particularly valuable as we continue to grow this vital area.

As a people manager, you’ll inspire and motivate your team, creating a supportive environment where great ideas thrive and excellent results are achieved. You’ll also be confident working with senior stakeholders, using your clear and persuasive communication style to build strong, collaborative relationships across the organisation.

We’re seeking someone who is both strategic and hands-on, comfortable with business planning, budgeting and forecasting, while also using testing and analysis to refine approaches and improve performance. You’ll be skilled at managing budgets and suppliers effectively, with a sound understanding of data protection and fundraising regulation, ensuring all activity is delivered to the highest standards. You’ll have experience of managing risk and navigating challenging situations, like how to develop supporters beyond being a one-off donor. You’ll bring a reliable voice as the subject matter expert for individual giving.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

We are all expected to be in the office (SE1 2QN) four days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 28th September 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently first round interviews are scheduled for the week of Monday 6th October 2025 and second round interviews scheduled for the week of Monday 13th October 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Overview

At Operation Smile UK, we work with global colleagues to improve the lives of those living with cleft conditions around the world – by providing surgery and comprehensive care services to patients and strengthening health care systems in the countries where we work. Operation Smile UK’s Partnerships Team works to maximise high-potential income channels such as corporate partnerships, major donors and trusts and foundations. The Partnerships and Philanthropy Officer will play a key role in the team securing critical income from global and national corporate partners and from our network of committed community fundraisers.

We are looking for a candidate who thrives on building relationships – with partners and with colleagues in the UK and around the world. You will be a brilliant communicator, someone who can juggle multiple priorities and inspire people to believe in our story. Ideally, you will have at least a year’s experience in a relationship management role (in a commercial or fundraising setting), and a particular interest in international development. In return, you will be part of an ambitious and high-performing team, working with national and global corporate partners, gaining international programme exposure and being given the opportunity to take responsibility from the outset. 

MAIN DUTIES AND RESPONSIBILITIES

Corporate Fundraising

· Take the lead on managing a portfolio of small and medium corporate partners - taking responsibility for all aspects of these partnerships, including communication, staff activities, events, reporting, income collection and acknowledgements

· Provide support to the Senior P&P Manager in activities relating to OSUK’s global corporate partners through managing employee-led activities across the portfolio.

· To manage and develop new initiatives for employee engagement and community participants

· Support on new business acquisition, specifically in creating new avenues for income generation through existing partnerships.

· Responsible for managing inbound enquiries relating to corporate partnerships

· Lead on producing corporate-related social media and communications content

· Maintain orderly upkeep of all relevant records and databases

Community Fundraising

· Lead on the handling of all inbound community fundraising correspondence, including donations received, merchandise and speaking requests

· Develop a strong understanding of fundraising platforms such as Just Giving and Enthuse, maintaining their upkeep and reconciliation with Operation Smile's financial and reporting systems

Additional Responsibilities

· Expand your understanding of Operation Smile’s programmatic work globally, of cleft lip and palate conditions, health system strengthening and the global surgery sector

· Support other areas of the Partnership Team’s work, including events.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Your cover letter should explain your experience in relationship management and why you you would be a good fit for this role. Applications which do not cover this will not be considered. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

About the Role

The Disasters Emergency Committee (DEC) is seeking a qualified Systems Accountant with strong expertise in Infor SunSystems (including SunCloud) and financial systems optimisation. This consultancy role will ensure the effective use of Infor SunCloud and help maximise its potential. You will play a key role in a strategic initiative to enhance financial management, reporting, and operational efficiency through system improvements and automation.

***Please download the job description for full details***

About You

You are skilled Finance Systems Consultant with experience in Infor SunSystems (including SunCloud), financial reporting, and process automation. Ideally a qualified or part-qualified CCAB accountant (ACA, ACCA, CIMA), you will support system optimisation, enhance internal controls, and improve financial reporting using tools like Power BI. You will work closely with internal teams and third-party providers to streamline key processes and help shape DEC’s financial systems roadmap. Strong analytical, problem-solving, and communication skills are essential.

Key responsibilities:

• Drive automation and process improvements in finance operations.
• Provide expert SunSystems technical support.
• Manage third-party provider relationships and onboarding.
• Strengthen finance system controls and security.
• Enhance financial reporting and streamline month-end processes.
• Develop Power BI dashboards and support system integrations.
• Shape a 3–5-year financial systems roadmap.

How to Apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter [i.e. state your initials only, not your full name] by Tuesday 23 September 2025.

We are unable to support applications for our vacancies if you do not have the right to work in the UK

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

FREELANCE CONTRACT DETAILS

Role Title: Engagement and Communications Lead

Reports to: Programmes Director

• Location: Hybrid 

• Total Contract Days: 40 days at £250 per day

• Working days: 2-3 days per week

• Contract Budget: : £10,000 with opportunity for extension. 

IN A NUTSHELL

Would you like to drive and support the development of Stour Trust's narrative, story telling, communucations and engagments? The organisation is an at exciting stage have delivered a wide range of projects within land justice, civic power and policy. 

You will be a key asset in project development, design and delivery and will work with the team to ensure that activities are executed.

Organisation Profile

Stour Trust CIC is a social enterprise which aims to improve the social and economic lives and wellbeing of local people by innovating new models of community-led regeneration through provision of genuinely affordable housing, community, work and cultural spaces. We seek to:

• Democratise access to built space and assets through influencing policies to deliver racial, social and economic justice for under-represented communities.

• Remove the disconnect between local communities and the buildings/assets that exist within them to serve the common good.

• Support the development of art and creative practice across communities, partnering with educational institutions, local organisations and government stakeholders to meet this vision.

SCOPE

MAIN RESPONSIBILITIES

1. Lead on Stour Trust's website redevelopment, liaising with our freelance web designer, freelance copywriters and other parties as needed.

2. Build Stour Trust’s key resource and information bank for the organisation's communication output to be used for websites, funding and events.

3. Lead on collating relevant research, legacy and archived work, frameworks, guides and case studies.

4. Develop key comms messaging for Stour Trust's social media platforms.

5. Support copy and narrative writing for the organisation's mission areas..

6. Support Stour Trust's three strategic project areas: Land & Spatial Justice, Racial & Economic Justice and Policy.

7. Develop project delivery frameworks and timelines to support clear accountability and communication for projects, using project management tools

8. Develop simple pitch decks, posters, case studies and proposals for partners or collaborators and manage sub-contractors as needed.

9. Support key partnerships and relationships keeping the team up to date on key events.

10. Attend relevant in-person and virtual meetings and sessions to support the team.

11. Manage a small budget in relation to projects including website development.

12. Support other areas of Stour Trust's work.

We encourage applications with lived experience and/or from under-represented communities to apply.

Please send an expression of interest by 28th September 2025 including:

• Up to 300 word text of what Land Justice means to you

• Short links or examples of previous work ( even if this is from your recent education, volunteering or community projects)

• When you can start the contract

We will be reviewing applicants as we receive them. 

We are genuinely interested in your approach, engagement and contribution to Land and Spatial Justice and the intersectionality of this work. This includes curation of events, knowledge exchange or thought pieces. If you are interested in leading or holding space for these themes, do state this within your EOI as other opportunities to support this work may arise.  Thank you for taking the time to read and consider this proposal.

About the Role

The Cybersecurity Officer will support the Cybersecurity Manager in protecting the charity’s digital assets and ensuring compliance with internal security policies and relevant international standards. This role will assist in implementing, monitoring, and maintaining cybersecurity controls across our technology environment, and is ideal for someone early in their cybersecurity career with a strong willingness to learn and contribute to meaningful humanitarian work.

Please note this is a FTC role for 6 months 

About You

Candidate should have a Degree or diploma in Computer Science, Information Security, or related field (or equivalent experience) with Up to 2 years of experience in an IT or cybersecurity role (internships or volunteer roles considered).  Familiarity with cybersecurity principles and technologies, including antivirus, firewalls, intrusion detection/prevention systems, and access control. Basic knowledge of Microsoft 365 security stack, including Defender and Intune.  Hands-on experience with any of the following: Ubiquiti, SharePoint, Egress, or Cloudflare.

MAIN RESPONSIBILITIES

• Assist in the implementation and maintenance of cybersecurity tools and controls (e.g., 
endpoint protection, firewalls, secure email gateways, MFA, etc.).
• Monitor security alerts and reports from tools like Microsoft Defender, Bitdefender, 
WatchGuard, and Cloudflare, escalating potential incidents to the Cybersecurity 
Manager.
• Support user access management and ensure policies for identity and access control 
are followed using systems like SSO and Intune.
• Help manage and track security awareness initiatives (e.g., phishing simulations via 
SoSafe).
• Assist in vulnerability scanning and basic risk assessments across networks and 
systems.
• Contribute to incident response efforts under the guidance of the Cybersecurity 
Manager.
• Document findings, maintain logs, and support audit and compliance activities.
• Collaborate with IT and wider organisation to ensure security controls do not hinder 
mission delivery.
• Participate in routine system checks and contribute to the improvement of 
cybersecurity procedures and documentation.

SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES

Experience & Certifications/Qualifications:
• Degree or diploma in Computer Science, Information Security, or related field (or equivalent experience).
• Up to 2 years of experience in an IT or cybersecurity role (internships or volunteer roles considered).
• Familiarity with cybersecurity principles and technologies, including antivirus, firewalls, 
intrusion detection/prevention systems, and access control.
• Basic knowledge of Microsoft 365 security stack, including Defender and Intune.
• Excellent communication skills and attention to detail.
• Ability to handle confidential information with integrity.

Preferred Skills and Competencies:
• Hands-on experience with any of the following: Ubiquiti, SharePoint, Egress, or Cloudflare.
• Certifications such as CompTIA Security+, Microsoft SC-900, or equivalent.

Ethos:
• Support the mission & values of MAP.
• Support and promote diversity and equality of opportunity in the workplace.
• Represent and be an ambassador for MAP.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Abide by organisational policies, codes of conduct and practices.
• Commitment to upholding the rights of people facing disadvantage and discrimination.

Other desirable experience:
• Experience of not-for-profit/INGO environments
• Interest in working in the NGO/humanitarian sector and sensitivity to issues affecting Palestinian communities

Disclaimer

Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

Youth Participation Officer

Fitzrovia Youth in Action is looking for an experienced, passionate and enthusiastic person for our Youth Participation Officer role. If you feel like this is you, we would love to hear from you!

The post holder will manage and develop youth-led community projects in which young people develop their leadership and employability skills through becoming actively involved in their community and participating in self-directed community action. The successful candidate will oversee the development and delivery of several youth-led community projects, primarily the organisation of youth-led community events, but might also include elements of other youth-led activities, such as youth action team, health champions and ambassadors. 

For example, typically, this would involve working with groups of around 10 young people in each cohort and support them to deliver their community event project over a 12-week period.  Examples of events include youth-led football tournaments, street parties and our community Christmas dinner. This post will be part of the delivery team overseeing self-directed community action projects. The post holder may also support drop-in sessions and other activities aimed at engaging young people and referring them onto the youth-led community action programme.

We are elated to be to offer this part time post and continue the social action work with young people.

You can find the role description and persocal spec below. 

To apply, please submit your CV and a cover letter (no more then two sides) explaining your experience and why you are suited. 

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

We are seeking an experienced HR Officer to join our People & Culture team, providing professional HR support to managers and employees.  You will ideally have experience of providing HR in a small to medium sized organisation with the ability to manage multiple priorities and work to deadlines. This is a great opportunity for someone who is looking for a challenging interim role.

You will be responsible for:

• Supporting with all areas of recruitment including agreeing job descriptions, drafting and posting job adverts and managing applications
• Conducting all necessary pre-employment checks
• Issuing offer letters, employment contracts and other correspondence
• Onboarding of new staff and arranging induction training
• Dealing with first-line queries on HR policies and procedures, pay and benefits
• Highlighting any people issues to the HR Advisor and Director of People & Culture
• Assisting in monthly payroll preparation, inputting instructions on payroll spreadsheet
• Monitoring probation review and performance review paperwork and chasing missing documentation as needed
• Updating HR system with joiners, leavers and other changes as required

You should have:

• Previous experience as HR Officer or Assistant, ideally in a small HR team in a charity or SME
• Thorough and up to date knowledge of employment legislation
• Knowledge of best practice in HR policies and procedures together with experience of finding practical solutions to people issues
• Recruitment & selection experience
• Experience of using an HR database
• Strong organisational skills and attention to detail
• Ability to deliver good customer service
• Excellent written and verbal communication skills
• Tact, discretion and experience of handling confidential information with sensitivity
• A self-starter, able to use initiative and work independently to overcome challenges

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

To apply

Please send your CV and a covering letter (no more than two sides) highlighting how your skills and experience equip you for this role.

Interviews will be held on 6th October 2025

The Restart Project helps people transform their relationship with electronics by supporting groups to teach repair at community events, developing fixing spaces and campaigning for a Right to Repair and better waste policy. We are looking for a strong project manager to be our new Fixing Factory Co-Lead.

What is a Fixing Factory? Fixing Factories do what they say on the tin! We help people fix their broken electricals and learn new fixing skills, shifting us from our current take-make-waste linear system towards a repair economy fit for the future. They generate public interest in repair. Through a series of stepping stone activities, we take people from never having looked inside an electrical item towards, if they wish, fixing for others. 

The Fixing Factories is a partnership between The Restart Project and Possible, funded by The National Lottery Community Fund. It launched in April 2022 with two initial sites in Brent (now closed) and Camden. After the initial development grant we secured funding to continue the Camden site, and open and mature three additional sites in London, including one which has already opened in Hackney, with a proportion of our focus being on long-term financial self-sustainability and scaling the model across the UK. The Restart Project is leading on the delivery of two sites, one in Hackney and another future London location (4th site), whilst Possible lead on the established Fixing Factory in Camden and an upcoming Haringey site.

Each new Fixing Factory site will grow and nurture a community of repairers, be strongly linked with local residents and stakeholders, and be driven by engaged teams of volunteers. There will be a range of offers; from free community repair events to paid workshops and retail - as we develop a replicable model which will support our long term goal of ‘a Fixing Factory in every high street’. 

About the role

The focus of this role will be overseeing the Hackney Fixing Factory, launching a 4th site (subject to funding), and working with existing repair group communities, the council, and other partners in those areas. You will be bringing to life an already developed business model, ensuring that the Fixing Factories are run in a safe, effective and financially sustainable way, as well as responding to the needs of the community and continuing to strategically develop the Fixing Factories programme.

You will be working with the Fixing Factory workshop managers, who are responsible for day to day operations at the sites, ensuring income generation targets are being met, driving the development of our accredited skills and training programme with support from consultants and ensuring the Fixing Factories are scalable and replicable. 

Key responsibilities

This role involves a combination of strategic development of the overarching Fixing Factories project, on which you’ll work closely with a counterpart at Possible, oversight of the two sites that Restart is responsible for and the workshop managers that manage their day to day operations.

About project partner, Possible: Possible is a UK based climate charity working towards a zero carbon society, built by and for the people of the UK.

Please refer to the job description for more information including the person spec and how to apply

Haven House Children’s Hospice cares for children and young people who have life-limiting or life-threatening conditions across North and East London, West Essex and East Herts. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.

Since the hospice opened its doors in 2003, it has gone from strength to strength both in terms of the care we provide to children and their families as well as the close bonds we have developed and nurtured with individuals and organisations who are inspired by our work.

This role sits within the High Value partnerships team, working within the Corporate fundraising team, and alongside Philanthropy, Trusts and Grants, and Special Events. It reports into the Assistant Director of IGM/ Head of High Value Partnerships.

The team pride themselves on their fantastic partnerships and results, and it’s a great time to join as they are currently developing a high value strategy, to underpin the organisation wide strategy and the overall IGM strategy.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

We’re looking for an individual who is has the experience, confidence and skills to win new corporate partnerships and manage our current relationships with existing partners to a high standard.

We want someone to join us who loves being part of a hardworking and collaborative team and who is willing to try new things, bring fresh ideas and who has the energy and personal drive to execute them.  

If this role sounds right for you and you have the right skills and experience, please download the job description and apply.

As an employee you will be entitled to the following range of benefits:

· Hybrid office/home based arrangement

· 27 days' annual leave (pro rata)

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

· Life cover (if eligible)

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

Interview date: w/c 22 September 2025

About the role
As our Legacy and In Memory Fundraising Officer, you will play a key role in delivering inspiring campaigns and stewarding supporters who give in memory or through legacies.

Key Responsibilities
Plan, manage, and deliver engaging legacy and in memory fundraising campaigns across multiple channels.
Oversee campaign delivery, from data management and scheduling to stakeholder coordination and performance analysis.
Develop tailored supporter communications, personalised journeys, and inspiring stewardship activities.
Write compelling copy and gather supporter stories to bring campaigns to life.
Monitor, evaluate, and report on campaign performance, using data and insights to drive continuous improvement.
Collaborate with colleagues across fundraising, communications, and programmes to align messaging and share impact.
Support budget tracking, invoice processing, and income forecasting.

About you
You will bring proven experience in planning and delivering fundraising or marketing campaigns across multiple channels, with a strong understanding of legacy fundraising, individual giving, in memory giving, or a closely related area. Confident in copywriting and editing, you’ll be able to tailor messaging to different audiences and inspire supporters through engaging communications.

Organised and proactive, you will thrive when managing multiple projects and deadlines, balancing attention to detail with the bigger picture. You’ll also be confident in analysing data to extract insights, identify trends, and make informed recommendations to improve campaign performance.

You will be proficient in Microsoft Office, particularly Excel and Word, and able to adapt your approach to ensure both excellent supporter experiences and the achievement of campaign KPIs. Experience with CRM systems (especially Microsoft Dynamics), international charities or humanitarian aid, managing print campaigns, or delivering stewardship events would be an advantage.

Personally, you will bring excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build strong relationships. You will demonstrate commitment to MAP’s values of Solidarity, Integrity, Impact, and Dignity, and apply an awareness of diversity, equality, and inclusion to all areas of your work.

You will also be proactive in managing your workload, accountable for your tasks, and flexible to occasionally support out-of-hours commitments when required.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams. 
 
 

SUPPORT OUR LIFE-SAVING FUNDRAISERS 

At Campaign Against Living Miserably, we’re expanding our team and searching for two Challenge Events Officers. Your mission? To deliver an ambitious portfolio of third-party, owned and DIY events, to inspire and support our growing community of Fundraisers as they take on epic challenges, all in support of CALM’s life-saving work.

• You’ll join a growing team, fresh off its biggest fundraising year to date

• You’ll help shape meaningful experiences for thousands of fundraisers 

• You’ll turbocharge your professional skills across fundraising, events and communication 

• You’ll help prevent suicide and make a life-saving difference for people struggling with life

Not bad, right? Plus, you’ll get to work in an inclusive, collaborative and development-focused environment, and receive excellent benefits, including a nine day fortnight, unlimited annual leave, enhanced pension scheme, and access to therapeutic and wellbeing services.

SOUND LIKE A BIT OF YOU? HERE’S MORE ABOUT THE ROLE

Our Challenge Events team has just seen a 60% increase in fundraiser numbers this year. We’re hiring now to unlock the full potential of this incredible community. Reporting into the Challenge Events Manager, you’ll boost our ability to grow our portfolio of events and connect personally with the incredible people who support CALM on a day to day basis. 

The reasons people fundraise for CALM can be deeply personal. They might have lost someone to suicide, used our helpline for themselves or someone they know, or they might want to support a lifesaving service. By understanding what drives them, you’ll shape and deliver event experiences that feel meaningful and memorable, strengthen their connection to CALM, and inspire them to keep coming back for more. 

YOUR RESPONSIBILITIES

CORE

• Contribute to CALM’s fundraising targets, through excellent event delivery, relationship management and supporter care

• Ensure all supporters receive excellent care from CALM, as well as completing all assigned admin tasks with a high degree of accuracy

• Confidently represent CALM at key meetings and events

• Be a data steward for fundraising, ensuring quality data management

SUPPORTER ENGAGEMENT AND STEWARDSHIP

• Support on delivery of the Challenge Events portfolio, ensuring Challenge Event Fundraisers are staying on track - such as completing registration forms on time, and setting up fundraising pages

• Provide general support to the Challenge Events Manager with event day delivery as required

• Represent CALM at Challenge Events, including acting as an Event Day Lead, and attending wider CALM events

• Work with the Challenge Events Manager and Event Fundraising Lead to develop our portfolio of events, analysing performance, identifying opportunities and putting ideas into action

• Steward CALM’s Challenge Event Fundraisers effectively throughout their journey when supporting CALM, to ensure they feel appreciated and inspired to fundraise for us

• Be the friendly voice of CALM, responding to enquiries through the website or phone in a timely manner

• Proactively craft and send personalised emails to fundraisers to drive retention and satisfaction

• Help with the management and optimisation of the Challenge Event email automated journeys used to steward participants in the lead up to and after their event

• Help to devise and manage our email marketing strategy to event participants 

• Deliver stewardship calls to Challenge Event Fundraisers - welcoming them to the team upon sign up, wishing them good luck before their event, or offering them fundraising guidance and support 

• Work across various income platforms to ensure fundraising pages and donations are correctly coded, including JustGiving and Enthuse

• Support on the maintenance of relevant pages on the CALM website

• Analyse feedback from fundraisers via our post event surveys and identify areas for improvement

• Engage with Fundraisers on our CALM Facebook groups - sparking conversation and fostering a supportive community atmosphere

• Recruit and manage volunteers to support at events

• Work with the wider organisation to improve processes and data management

• Support in other areas of Public Fundraising as required, including community fundraising and individual giving.

Competencies

Essential

• A strong understanding of challenge event fundraising 

• Able to take initiative, manage a varied work load with great organisational skills

• Passion for fundraising and understanding of the importance of providing excellent supporter care by telephone, SMS, and email

• Confident making telephone calls, with a friendly and empathetic telephone manner 

• A creative mind and ability to problem-solve

• A self-starter, happy and able to develop areas of work that might not have been done before 

• Excellent IT skills

• Willing to work occasional out of hours and weekends as required

• Understanding of CALM, why people choose to support us

• Act as a positive ambassador for CALM, working in line with our ethos, policies and branding 

Experience

Essential

• Experience in event delivery (preferably from within the third sector)

• Experience in a fundraising role 

• Experience in a customer or supporter facing role, interacting with customers/supporters on a day to day basis

Desirable

• Experience working with a CRM database (preferably Salesforce)

• Experience working with fundraising platforms, such as Just Giving and Enthuse 

• Experience of using email marketing tools and managing email campaigns

• Experience of using G-suite

Why work for us?

Reports to: ​Challenge Events Manager 

Contract: Permanent 

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm. The right candidate will be willing to work occasional out of hours and weekends as required.

Salary: £30,000 - £33,000 per annum

A work environment that values creativity, personal growth and collaboration.

The closing date for applications is Sunday 28th September 2025.

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

WOMEN’S HOMELESS SHELTER WORKER (EVENINGS) 

Team: Night Shelters 

Location: On-site at Glass Door women’s night shelter in West London 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  

• 7:00pm to 10:00pm, shifts are available 7 days a week 

Pay: £14.50 per hour 

Job Purpose

As an Evening Women’s Shelter Worker, you’ll be part of the team running Glass Door’s women’s night shelter. Working alongside other staff and volunteers, you’ll engaged with guests throughout the evening, helping to create a safe, calm, and welcoming space where women experiencing homelessness can rest and be treated with dignity. 

You’ll greet guests, support the evening set-up, carry out regular checks around the venue, and offer kind, practical help. When issues arise, you’ll respond calmly — whether that’s offering reassurance, guiding someone through a difficult moment, or addressing challenging behaviour. You’ll record key information so the overnight team and caseworkers can follow up. 

Most evenings are steady and focused on guest support, but there can be moments of pressure. Training is provided so you feel confident and prepared. You’ll finish with a clear handover with the overnight team so the shelter runs smoothly through the night. 

Job Description 

What You’ll Do 

You’ll help make sure the women’s night shelter is safe, supportive, and welcoming for everyone staying with us. This is an on-site, evening role. Your main responsibilities will include: 

• Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues. 

• Welcoming and engaging with guests – Take a proactive approach to being present and approachable throughout the evening, starting conversations, offering support, and helping create a safe and respectful atmosphere. 

• Responding to situations – Manage issues as they arise, such as someone feeling unwell, experiencing emotional distress, or challenging behaviour. This may sometimes mean seeking guidance from the Night Shelter Manager or calling emergency services. Training will be provided. 

• Keep the shelter safe and secure – Follow all safety, security, and health & safety procedures and make sure the space stays tidy and free from hazards. 

• Recording important information – Write clear, accurate shift notes and incident reports (if needed) in our In-Form system so colleagues have up-to-date information. 

• Working as a team – Maintain good communication with the Night Shelter Manager volunteers and other colleagues during your shift. 

• Handover to the overnight team – Participate in a brief, handover meeting at the end of your shift so key information is shared. 

• Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. You may be assigned brief online training to complete on shift from time to time. 

• Work to a rota – Shifts will include evenings at weekends and on public holidays, so flexibility is important. 

• Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the shelter running smoothly. 

Person Specification

Essential: 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Good communication skills, both spoken and written. 

• The ability to carry out manual handling tasks such as moving supplies and equipment. 

• Ability to work well as part of a team and support colleagues. 

Desirable: 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

• A manual driving licence (helpful if you wish to cover occasional overnight shifts but not required for this role). 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality, and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

We are recruiting an energetic and enthusiastic officer to join our Activity Service to support the older people who attend our range of activities.

We are looking for a positive, dynamic individual; to join our busy and vibrant Activity Service, this is an exciting time to join the team as we develop and expand the service including the way we take bookings and deliver our activities. This role is based at pur office in Mitcham and is the first point contact for people who attend our centre in person or over the phone, so we are looking for someone with exceptional customer service skills and warm and welcoming with good listening skills.

If you are interested in the role but aren’t sure you meet all of the person specifications, we would still like to hear from you and are especially keen to hear from people who have transferable skills which will complement this role.
 

The closing date for applications is the 5th of October, if you would like any further information or to arrange time to chat for more information on the role please do not hesitate to get in touch.

Interviews will be held in person on the 13th of October in our centre in Mitcham.

Head of PS Financial Reporting

Are you a strategic finance leader with a passion for improving financial transparency and performance within an operational environment? Do you also have the passion to improve the lives of Adults with a Learning Disability? If this sounds like you then we would love to hear from you.

We’re recruiting for a Head of PS Financial Reporting to join our Finance team at Mencap. This is a pivotal role and the successful candidate will be in charge of the financial reporting across our Personal Support (PS) services in England, Cymru and Northern Ireland. The focus will be on providing robust financial oversight, compliance, and insight driven reporting that drives operational excellence.

This role is a full time permanent position. There is flexibility around where the role is based, we have large offices in London, and Peterborough and smaller offices located throughout the UK. If there is no office within a reasonable distance, the role may be offered as home based with some travel for team meetings. We are an inclusive employer and encourage our employees to bring themselves to work!

Key Responsibilities

• You will lead the development and delivery of accurate, timely, and insightful financial reports across PS services.
• You will collaborate with senior stakeholders on financial planning, forecasting, and performance improvement.
• You will drive continuous improvement in reporting processes and systems.
• You will promote evidence based strategic decision making through financial analysis and modelling.
• You will line manage the PS Finance Business Partnering team

Required Skills

• You will be a qualified Accountant (ACA, ACCA, CIMA or equivalent) with significant post-qualification experience.
• You will have a proven track record in financial reporting and analysis within a complex organisation.
• You will have a strong understanding of regulatory frameworks and financial governance.
• You will have excellent communication and stakeholder engagement skills.
• Experience working in or with social care or charities is desirable.

If you are passionate about using your financial expertise to create real, positive change for people with learning disabilities, we want to hear from you!

Apply now- applications close on Sunday, 28th September. Interviews will commence via Teams during the week beginning 6th October.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.