Area manager jobs in england, united kingdom

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can to residents and our partners such as secondary care. Hospitals need to free up beds by discharging patients who do not need to remain in hospital. Despite the pressures we want discharges to be safe, successful and as painless as possible for patients. We also want to ensure a patient is not readmitted into hospital. 

The Hospital Discharge Community Support Coordinator will match Age UK Lambeth (AUKL) volunteers and partner organisation volunteers to support a patient's discharge. Volunteers could provide support with transport, practical support such as food shopping or completing home safety checks. Upon discharge volunteers may continue supporting patients for up to 4 weeks, providing support in person (at the individual's home or in the community) and over the phone, linking them into support services and helping them access the community to prevent hospital readmission.

What you’ll be doing?

1. Oversee the development of a new, inclusive volunteer programme that offers a range of diverse and challenging volunteer roles to support patients leaving hospital and once settled home. 

2. Work in partnership with the VCS to create 100 volunteering opportunities to support hospital discharge.

3. Using the volunteer platform, Care for Me, track allocated tasks to ensure they’re completed. Monitor volunteer reports to review the support and work delivered under the project.

4. Develop and maintain strong working relationships with King’s College Hospital and Guy’s and St Thomas’ Hospital to ensure appropriate referrals are made into the service.

What you’ll benefit from

• Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day 

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Job Description

In this pivotal role, you are responsible for ensuring not only the efficient and effective operation of the organisation, but also the quality of public engagement and the achievement of CSC’s annual direct revenue targets. You help steer and coordinate all of CSC’s workstreams, translating the organisation’s vision into action that is grounded, sustainable, and scalable. Your remit includes oversight of all public and school engagement, operations at the Trinity Centre, and outreach delivery for remote-site pop-ups.

People and talent management sit at the heart of this role. CSC is powered by an exceptionally skilled, passionate, and committed team, and your primary responsibility is to create the conditions in which they can thrive. You coordinate planning across functions, define clear pathways forward, remove obstacles, and keep priorities aligned—empowering others to do their best work.

You are a thoughtful, supportive, and trusted leader—respected for your fairness, clarity, and calm. You set high standards, not through pressure, but by fostering a culture of growth, accountability, and mutual respect. You understand the value of developing individuals and teams, nurturing talent while keeping the organisation agile and focused.

Empathy, clarity, and accountability are central to your leadership approach. You bring a “firm but fair” ethos to everything you do—balancing care with rigour, and ensuring people feel valued, heard, and united in purpose.

You lead CSC’s budgeting, cost control, and direct revenue generation, working closely with the Finance Director to oversee all financial operations. Beyond finance, you are responsible for maintaining and evolving the IT and business systems that underpin CSC’s day-to-day operations—ensuring the organisation can coordinate effectively, track progress, and resolve issues with a solutions-focused mindset.

Leveraging Cambridge’s world-class deep-tech ecosystem, you help ensure CSC remains at the forefront of best-in-class management systems and processes. You assess their potential for cost-effectiveness and operational value before planning and managing implementation.

You also work in close partnership with the CEO and Board to identify organisational risks and develop robust mitigation strategies—ensuring CSC remains resilient, responsive, and well-positioned for the future.

Key Responsibilities

• Oversee the implementation of CSC’s annual operational plan, aligning delivery with strategic priorities, managing budget adherence, and reporting quarterly to the Board on progress and performance.

• Oversee the organisation’s engagement with the public, schools, and local communities, including activity at the Trinity Centre and through outreach initiatives.

• In coordination with fellow Directors, support the CEO in translating their vision and strategy into actionable workflows by setting measurable goals, assigning clear ownership, and guiding team leads to develop practical delivery plans—overseeing progress and ensuring alignment throughout.

• Develop and maintain a corporate dashboard that provides a clear, at-a-glance view of the organisation’s performance against its annual plans—offering an ongoing health check throughout the year.

• Ensure regular, focused cross-team check-ins are in place to support coordination, align workflows, and provide timely visibility of upcoming activities and priorities.

• Line-manage the Visitor Experience Manager and Engagement and Logistics Lead.

• Support the Visitor Experience Manager in setting and achieving annual direct revenue targets, while ensuring Cambridge Science Centre serves as a vibrant showcase of the organisation’s brand and values.

• Support the Engagement and Logistics Lead to ensure the delivery team is well-trained, motivated, and equipped to deliver high-quality engagements. Oversee the development of fair and forward-planned rotas, and ensure any unassigned delivery capacity is allocated in a way that maximises value for CSC while supporting individual development and growth.

• Support the Outreach and Innovation Manager to integrate their team’s workflow with that of the Delivery and Visitor Engagement team.

• Ensure that each team member has a clearly defined individual development plan reviewed and agreed annually, with regular check-ins to keep progress on track and ensure ongoing support throughout the year.

• Set and regularly review CSC’s corporate policies to ensure they remain current, relevant, and understood by all staff.

• Ensure all staff receive appropriate training to maintain a safe, low-risk environment for both colleagues and the public at all times—covering safeguarding, health and safety, de-escalation, and emergency procedures.

• Review all CSC contracts at key development stages to ensure commitments are clearly understood, feasible, and aligned with the organisation’s capacity to deliver.

• Oversee CSC’s contractual fulfilment and organisational risk management, including asset tracking and oversight in coordination with the Visitor Engagement Manager and Product Development Officer. Work alongside the Finance Director to maintain and review the company’s risk register on a six-monthly basis, ensuring risks are monitored and mitigated effectively.

• Oversee the implementation and ongoing management of IT, HR, and business systems—ensuring effective staff training, consistent usage, and accessible support to maximise organisational efficiency and impact.

• Manage CSC’s documentation policies, digital archiving, and workspace structures (e.g., Google Drive), including the assignment and oversight of access permissions to ensure clarity, security, and ease of use.
   

Person Specification

Essential Criteria

• Brings a solutions-oriented mindset and a practical, inclusive approach to problem-solving, underpinned by a positive and collaborative “can-do” attitude.

• A seasoned line and team manager who leads with a “firm but fair” ethos—valuing clear communication, personal accountability, and empathetic leadership to foster a supportive and high-performing team culture.

• Proven experience overseeing spaces, systems, and logistical operations, preferably within a public venue environment, with a strong understanding of the practicalities of day-to-day visitor management and operational delivery.

• An inclusive and approachable leader with a natural curiosity, you foster an open-door culture and ask the right questions to help people and teams explore ideas and reach effective solutions.

• You are detail-oriented and methodical, ensuring that planning is assigned, completed, and maintained. You work well in advance to create plans that are clear, comprehensive, and easy to follow—making sure everyone understands their role and is committed to achieving shared goals.

• Excellent verbal and written communication and presentation skills.

• Confident and literate in IT networks and business systems, with the ability to navigate, implement, and support digital tools that enhance organisational efficiency.

• Driven to deliver timely, high-quality outcomes in everything you do.

• Proven ability to adapt quickly and effectively to changing priorities.

• A commitment to equity, diversity, and inclusion.

• A collaborative work ethic that enables you to work effectively with colleagues and partners across a diverse range of projects and disciplines.

• Achieve a satisfactory enhanced DBS check.

Desirable Criteria

• Proven experience managing public engagement across multiple sites, including coordinating dynamic pop-up exhibitions and events.

• A keen interest in staying informed about global developments and emerging trends in science, technology, engineering, and mathematics.

• Customer service skills and experience.

• A qualification or training in business or operational management would be advantageous, but relevant experience and skills will also be highly valued.

• Full clean driving license

Working Conditions
The primary locations for this role will be Cambridge Science Centre's Head Office at 44 Clifton Road, Cambridge, CB1 7ED (assigned desk or workspace) and the Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN (hotdesking model).

In addition, there will be travel (primarily driving with a company or hire vehicle) to the semi-permanent centre (Inspire Wisbech Centre, Wisbech, PE13 1AR) and, on occasion a variety of locations across the East of England.

We offer the option of flexible hybrid working where and when possible.

Advancement Opportunities

CSC invests in its staff through a structured career-planning framework. As a senior staff member, your training will focus on developing best practice within the areas you manage, tailored to both organisational goals and your professional growth. These individual development opportunities are reviewed and planned annually, ensuring your continued progression and alignment with CSC’s strategic objectives.

Standard working hours are 7.5 hours per day

Parking and bike storage are available at both CSC locations.

Benefits include:

• 25 days annual leave, plus Bank Holidays

• Mental health support in partnership with BetterHelp

• Contributory pension scheme

Recruitment Process and Timeline:

To apply for the position of Director of Operations and Engagement at Cambridge Science Centre, please submit your CV and a Cover Letter explaining why you are interested in joining the Centre and how your skills and experience align with the role.

At CSC, we’re committed to equity, diversity and inclusion in all areas of our work. We actively welcome applications from people of all backgrounds, especially those underrepresented in science engagement.

The post holder is responsible for delivering and developing all METRO’s mental health and youth services, and some of our community projects. They will provide strategic leadership for METRO’s work in the mental health and youth domains, line managing a team of managers. They will be responsible for the financial direction and strategic growth of the mental health and youth domains, overseeing and developing new programmes for the charity – particularly in the area of training and education, including Relationships, Sexuality, Health and Sex Education (RSE or RSHE). They will ensure our services are delivered to a high standard and are coproduced with people with lived experience of mental health and young people.

Importantly, they will also be the charity’s Designated Safeguarding Lead (DSL), to advise and support the charity’s approach and plan for safeguarding, as well as providing direct safeguarding support to both frontline and managerial staff.

A great opportunity to coordinate services for adult carers experiencing mental health issues in Merton, South West London.

Jigsaw4u is a charity with a proud 27 year history in supporting mental health and wellbeing in South West London. We are seeking a support worker who shares our values and person-centred approach, and who is passionate about helping adult carers (those with caring responsibilities).

This role presents an exellent opportunity to gain experience in, and knowledge of, social support work and mental health services, and would provide a great first step for those interested in building a career in this area.

The role is 4 days (28 hours) per week. Full time (35 hours per week) may be available if required.

Role in Context

Jigsaw4u’s Carers Peer Support Service supports adult carers in the London Borough of Merton through emotional support and access to information, opportunities and practical advice.

Working alongside other VCSE peer support providers in the Borough, other carer organisations or providers of statutory carers work, the post holder will work on improving pathways and coordinating services for adult carers experiencing mental health issues, often as a direct result of caring.  The post holder should have lived experience of being a carer, or of mental health challenges experienced by themselves or a close friend or family member

1. Purpose of the job

Be responsible in the designated area for:

• Delivery of one-to-one and group peer support sessions designed for and by adult carers
• Collecting data and reporting on direct work delivered with adult carers
• Collaborative working with the Merton Peer Support Partnership
• Developing and enhancing relationships with strategic partners
• Maintaining and striving to improve service delivery standards and effectiveness

1. Main duties

• Providing emotional and wellbeing support for carers through one-to-one, person-centred interventions
• Working flexibility to support carers aged 18 and over, who are caring for someone with mental health difficulties or experiencing mental health issues, often as a direct result of caring
• Empower and support carers to become involved in local Mental Health developments, particularly within SWLSTG
• Encourage and assist the uptake of Carers Assessments and the ability of carers and their families to assess their own needs to develop solutions and manage resources
• Assist carers in accessing opportunities for breaks from caring through activities within the partner organisations and external agencies
• Delivering time-limited, outcome-focused interventions to support personal outcomes so carers feel emotionally and practically supported
• Group-based support to address intended specific outcomes
• Encouraging access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support
• Practical support to help carers access the right services and support based on needs, preferences, and the options available
• Evaluation of interventions provided through use of Outcomes Star and other
• agreed measurement tools
• To assist the Service Manager in creating monitoring reports
• To attend professional/monitoring meetings if required

Community Alcohol Partnerships (CAP) is looking to engage the services of a results-oriented consultant with great people skills to set up CAP projects in high harm areas.

About Us

CAP sets up and supports local partnerships that aim to reduce alcohol harm in children and young people, improve their health and well-being and enhance their communities. Our mission is to create an alcohol-free childhood for all children and young people.

Role Overview

The successful applicant will have a track record of building effective partnerships, the people and communication skills to involve and engage a wide range of local stakeholders and the leadership and project management skills to support projects through each phase of their lifecycle including baseline evaluation, action plan delivery, post intervention evaluation and maintenance/sustainment. After a short familiarisation period the successful applicant will be expected to oversee fast-track development of new CAPs in priority areas and take responsibility for all aspects of their management with minimal supervision.

A key requisite of the role will be the ability to forge effective public/private sector partnerships between statutory agencies, schools, youth charities and retailers following the CAP model and evaluation framework. The successful applicant may come from a police, public health, education, local authority or other relevant background.

Key Responsibilities

· Proactively identify opportunities for new CAPs and facilitate set up of new CAPs in priority areas.

· Ensure that all new CAP projects carry out appropriate and timely interventions and evaluate all activity in line with the CAP evaluation toolkit – including a baseline and post intervention evaluation.

· Raise the profile of CAPs in Scotland and ensure that their impact is recognised by key stakeholders.

Specific duties to include the following:

o Represent CAP at all operational meetings.

o Ensure that Retail of Alcohol Standards Group (RASG) member companies play a full delivery role in each CAP where they operate as businesses.

o Liaise as appropriate with strategic leads within local enforcement authorities and other partner organisations to initiate and complete agreed actions.

o Encourage all projects to achieve positive local media coverage including via social media and regional news/broadcast media.

o Ensure that all projects carry out as a minimum a baseline (pre-CAP) evaluation and post intervention evaluation following the CAP evaluation framework and project management survey tools.

o Produce a monthly progress report on all schemes and pipeline activity.

o Attend and participate in regular CAP update meetings on Microsoft teams (x12 pa).

o Assist with event planning and profile-raising opportunities such as MSP visits to CAP projects.

Skills, attributes and experience

• Essential to the role will be the ability to persuade key stakeholders at local and national level of the need to address underage drinking problems and to facilitate effective and dynamic local partnerships involving any/all of the following sectors: local authorities, education, child protection, social services, public health, Alcohol and Drug Partnerships, police, retailers and licensing.
• Excellent organisational and sound project management skills.
• Great people skills with the ability to build consensus and motivate partners to play a role in timely delivery of an agreed action plan.
• Act as an ambassador for CAP at meetings and events including parliamentary events.
• Excellent presentation and all-round communication skills.
• Capable administrator with the ability to keep accurate records including data collection around outputs and impact evaluation.

Remuneration: Consultancy fee of £320 per day depending on experience. Work will depend on ability to generate interest in setting up new CAPs but we anticipate as a guideline engaging a minimum of 2.5 days of consultancy per week or around 100 days per annum. All reasonable and agreed travel expenses will be paid in line with invoice arrangements.

PRIMARY OUTPUTS

To contribute to raising funds through high-quality bid and application processes which includes supporting the development of funding applications, stakeholder engagement. Evaluation reports and research underpinned by excellent communication skills. 

To raise awareness of DMWS services through print, web and social media activity.

All the work must ensure that DMWS’ mission, values and aims are clearly articulated in a professional manner and that our vision for sustainability and growth to support our beneficiaries is successful.

To apply please submit a CV and covering letter explaining why you would be a good fit for the role. Please remember to click on ‘upload’ otherwise we may not receive your attachments.Applicants must hold a full UK Driving Licence and have access to a vehicle which may occasionally be required for this role.  Applications will be considered as they are submitted. DMWS reserve the right to close the application process early and feedback will only be provided to candidates who attend interviews.

Key Responsibilities 

• Contribute to the writing of consistently high-quality funding applications and bid documents which are accurate, substantiated, and contain compelling content.  Ensure these are submitted to deadline and in line with the funders criteria as well as DMWS aims. 

• Write, edit and submit evaluation reports as required by the funder – working with the Grant Manager and operational colleagues for support. 

• Develop, update, and maintain an electronic project bid library resource, including written templates and application responses. 

• Maintain an up to date register of all grant and trust fund providers applied to for projects, submission deadlines, and other relevant information, including timeframes for re-applying. 

• Research and assess potential opportunities to obtain funding from grant making trusts and foundations, organisations, in order to sustain and develop DMWS services against strategic aims. 

• Contribute to the development and updating of DMWS Website 

• Develop and promote content for DMWS Social Media channels and other communication mechanism including print and online. 

• Identify and build strong internal and external relationships. 
   

As and when required, attend at various meetings and events at headquarters or other locations. 

Work with other head office and operational colleagues to share intelligence and contribute to the delivery of DMWS Strategy and organisational sustainability. 

General Support Tasks 

• Promote the vision, mission and values of DMWS 

• Contribute creative thinking, ideas and support to colleagues to help facilitate the promotion of a positive organisational environment.

• Represent and promote DMWS and its services, working with and supporting other staff, maintaining a positive and professional approach with all contacts both internal and external. 

• Engage in, and undertake with enthusiasm, all opportunities for training and professional development in order to achieve additional skills as the role and organisation develops. 

• Adhere to the terms and conditions of employment working within the policies and procedures of DMWS. 

• Be responsible for own safety and others affected by your activities and to ensure adherence to DMWS’ policies and procedures regarding Health & Safety, GDPR, Data Protection, and confidentiality. 

• Develop and maintain effective communications within DMWS to optimise outcomes. 

• To establish and maintain links to other organisations relevant to the post, and to ensure that those links are shared as appropriate. 

• To be aware of, and work to, safeguarding principles, practice and procedures. 

The list of duties in the job description should not be regarded as exclusive or exhaustive. There will be other duties and requirements associated with the role and, in addition, as a term of employment you may be required to undertake various other duties as may reasonably be required 

Person Specification 

• Demonstrable experience of securing or involvement in funding through bid writing and funding applications. 

• Demonstrable ability to communicate compelling messages in written form. 

• Experience of coordinating and updating a knowledgebase system. 

• Experience in organising, prioritising, and managing your time effectively. 

• Creative instinct and ability to think laterally about new business opportunities. 

• Collaborative and adaptive working. 

• Experience of raising funds within the third sector. 

• Experience of research and data analysis. 

• Experience of working within the health, social care, wellbeing, or military third sector is desirable but not essential. 

• Experience of working within project delivery or project development is desirable but not essential. 

Skills 

• Strong interpersonal skills that enable you to communicate internally and externally, and the ability to engage clearly with people at all levels. 

• Excellent written and verbal communication skills. 

• Accuracy and management of deadlines. 

• Team working skills and the ability to work independently with little direction to prioritise work areas. 

• Excellent IT skills including use of Word, Excel and PowerPoint Packages. 

• Confident, self- motivated, target driven, strong team player. 

• Ability to work under pressure and to demanding deadlines, delivering objectives to agreed timescales. 

Personal Qualities 

• The ability to deal positively within deadlines and presenting information with accuracy 

• A flexible approach to work. 

• Willingness to travel to DMWS HQ and other locations as required, with some overnight stays, and occasional weekend work. 

• Proactive, committed, and forward thinking. 

• Engaging manner and personality with the ability to forge effective working relationships with a range of staff and other stakeholders. 

• Personal sensitivity, empathy, and flexibility to operate within the distinctive ethos and structure of DMWS. 

• Strong commitment to DMWS’ aims of providing medical welfare services to those in need.

BENEFITS

We offer employees the following benefits: -
• Annual Leave: We give employees 30 days a year annual leave plus Public Holidays (pro-rata'd for part-time employees).
• Pension: Auto enrolment onto DMWS workplace pension scheme – subject to eligibility. You will make a minimum contribution of 5% which DMWS will match. Contributions will be matched up to 6% by DMWS.
• Death in Service Scheme: Three times your annual salary to nominated beneficiaries - subject to eligibility.
• Flexible Working: All flexible working requests are considered - many of our staff work flexible hours and work wholly, or partly from home.
• Smart Health: Access to a 24/7 virtual GP service, with a counselling service and on-line help and support around health and well-being matters.
• Work-based Parking/Mileage: For those who pay to park at their work-base, fees are repaid through expenses. Mileage claims are reimbursed in line with HMRC guidelines.
• Enhanced Sick Pay: Enhanced sick pay scheme for all employees upon completion of their probationary period.
• Staff Recognition: Staff are regularly recognised for their work by the leadership team and their peers, via internal events, social media, and industry awards.
• Personal Development Programme: DMWS supports employee continuing professional development and training.
• Above all, being part of the DMWS team means that you are making a difference to the lives of those working on the frontline.
• Great training opportunities
• £25 contribution towards eye tests and a contribution of £50 towards glasses. (As long as they are only needed for DSE use and not otherwise needed on a standard prescription).
• Enhanced maternity / paternity / adoption family friendly benefits

The Role

The Head of Operations role holder will lead the Facilities, Logistics and Welcome Desk teams in the effective delivery of the day-to-day operational functions. They will also be integral in developing and implementing building and facilities improvement strategies and lead on the SU's compliance measures, including Health and Safety and Governance. This position is essential for the SU in ensuring robust alignment with external legislation and requirements, and ensuring relevant business continuity and risk management across the organisation.

Reporting into the Directors of Social Enterprise and People, Equity and Organisational Development, the role holder will work closely with senior leadership colleagues, and also manage a number of direct reports from their areas. 

We are looking for someone with experience of managing, influencing and motivating different groups of staff, stakeholders and managers to deliver on operational and strategic plans within a complex organisation. Knowledge of managing and reporting on different and multiple legislative frameworks specifically around Health and Safety, Business Continuity and Major Incident planning is required for this role, as is understanding of managing capital projects through working with facilities teams and external contractors. 

Working at the Students’ Union

We exist to represent, support and enhance the lives of our members. We’ve done so since 1906. We are an independent charity and work closely with the University to achieve a world-class student experience. We’ve got a fantastic modern building featuring cafes, two shops, four bars, an advice centre, an activities and sports zone, where students can join over 400 sports clubs and societies. There’s something different happening in the SU every day: from club nights to film screenings, live music, theatrical performances and fascinating talks. We offer a relaxed space for students to take time out. We also have a nursery and offer childcare. We’ve been rated the best Students’ Union in the UK by the Times Higher Education Student Experience Survey for ten years running!

Creating a more diverse team

Sheffield Students’ Union is committed to creating a fairer, more equal, more diverse and inclusive, more diverse and liberated workforce. 

What we are currently doing to create an inclusive workplace - 

• Equality, Diversity and Inclusion working group and staff network 
• Training and development in ED&I
• Accessibility audits
• Flexible working arrangements 
• Inclusive policies and procedures 

Your Benefits

You will work in an exciting and progressive environment and enjoy great staff benefits: 

• 30 days annual leave per year + Bank holidays 

• Cycle to work scheme and cycle hub 

• Flexible working hours and WFH opportunities

• Generous workplace pension scheme

• Well being Programme

• Opportunity to purchase an NUS card

• Enhanced offers available in relation to sick pay, parental leave and leave for carers and compassion

Salary: Grade E - £55,439 - £61,528

Hours: 35 (1.0 FTE) although open to flexible working requests such as Part-Time hours or Job Shares where possible. 

Closing date: 27th May 2025

Interviews: Week beginning 2nd June 2025

Start Date: As soon as possible

Passionate about supporting young people?
Join Dorset Community Action as a NEET & Supported Employment Coach.

Work 1-to-1 with young people.
Support real-life job training through our Coaching and GreenCare projects
Be part of something that changes lives.

We are looking for a capable and creative Content Coordinator to join our Marketing and Digital team. This is a crucial role, working across our digital channels to deliver ongoing communications and create content. You will be comfortable writing for different channels, formats and audiences, able to adapt your approach according to what’s needed. As a team, we cover a wide range of activities, and every day is different. You could be going from working on video editing one moment, to building an automated email campaign or preparing content for Instagram the next. 

The Content Coordinator manages operational and administrative activity for the content team, ensuring that things run smoothly. You will have responsibility for our content calendar, managing the shared inbox and coordinating requests from staff. You will work closely with all Marketing and Digital team members, as well as with colleagues from across the RCR, helping to deliver effective and engaging communications. 

What you’ll do

• Manage the day to day operations of our email platform, helping to develop new opportunities, build workflows and analyse engagements.
• Help to develop and deliver compelling content for our social media channels.
• Optimise and improve website content, ensuring consideration of SEO and UX.
• Edit and deliver video content for our channels, alongside other digital assets.
• Provide critical operational support for our channels, content planning and the wider team. 
• Work with colleagues across the organisation in building high quality, engaging content for audiences, using insight to drive decision making.

What you’ll need

• An interest in creating digital content that inspires, motivates and engages our audiences. 
• Excellent communication and copywriting skills, with an understanding of how to adapt your approach to suit different audiences. 
• Experience in using bulk email platforms and content management systems
• Experience in writing and creating content for social media and websites
• An interest in using audience insight to inform communications
• Ability to multitask and manage a busy workload

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About SPANA

SPANA is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.This is an exciting time to join us, as we grow and expand our global programmatic work and team.   

About this role

SPANA’s mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. 

The Head of Community Engagement, SBCC and Education holds a key leadership position in delivering our mission—ensuring our global partners implement high-quality, evidence-based programmes that foster meaningful community engagement, promote effective learning and drive lasting behaviour change. 

This role provides strategic and technical leadership across SPANA’s work in community engagement, education and Social Behaviour Change Communication (SBCC), ensuring that all interventions are contextually relevant, grounded in best practice and aligned with SPANA’s 2023–2027 strategy.  

The postholder will shape the direction of these critical programme areas, support capacity strengthening across our partner network and ensure measurable contributions to SPANA’s strategic objectives and key performance indicators

Salary, contract and location

This is a full-time (34.5 hours per week) permanent role. This role is hybrid UK based, with regular attendance (approximately 1-2 times per month) in our London office. The salary for this role is approximately £55,000-£60,000, dependent on expereiunce. SPANA is also pleased to offer employees benefits including a generous company pension scheme and health care cash plan. 

Further details and how to apply

Please review the job description for full details. To apply, please email a CV and cover letter outlining how your skills and experience meet the requirements of the role. Applicants must have the current right to work in the UK.

Applications will be reviewed on a rolling deadline until the role is filled. 

Position: Community Fundraiser - South/South West England
Type: Full-time (35 hours a week), permanent
Location: Home Working (based in South/ South West England and will be expected to travel widely within this area as part of the role)
Salary: £26,384* per annum plus excellent benefits  
Salary Band and Job Family: Band 1, Charity

*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033* after 6 months service and satisfactory performance and to £29,682* after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you passionate about making a difference in local communities? Do you enjoy building relationships, inspiring supporters, and delivering successful fundraising initiatives?

If so, we’d love you to join our team as a Community Fundraiser in South/South - West England.  In this role, you will play a vital part in developing and supporting fundraising activities, working closely with supporters, volunteers, local trust and local businesses to maximise income through active community engagement.

You will be responsible for identifying new opportunities, supporting individuals, businesses and groups to reach their fundraising goals, and ensuring they receive excellent stewardship throughout. Collaborating with internal teams, you will contribute to regional fundraising strategies and innovative fundraising to grow support within your region to meet ambitious income targets.

We are looking for a confident and proactive fundraiser who enjoys working with people and is skilled at building strong, lasting relationships. You will have experience in fundraising or a similar income-generating role, along with the ability to identify opportunities, engage with supporters, and manage multiple fundraising pipelines effectively.

A passion for community fundraising and a drive to achieve ambitious targets will be key to your success. This is an exciting opportunity to join a supportive and ambitious team, with the flexibility to develop your role and make a meaningful impact. If you are ready to take on your next challenge and help drive community fundraising forward, we would love to hear from you.

Please note a Driving Licence is essential for this role.

Closing date for applications: 9:00 on Friday 23 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Job Title: Refuge Worker

Location: This is an on-site role, located within the London Borough of Hillingdon, there may be a requirement to occasionally work in the London Borough of Hounslow. 
Salary: £28,857.12 per annum, including London weighting allowance if applicable
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.  

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 30 May 2025

Interview dates: 6, 9 and 10 June 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

This position will focus on delivery of the Preventing Intimate Partner Abuse (“PIPA”) course – comprising individual and group sessions - and working closely with Thames Valley Police. RISE has also developed a range of Out of Court Resolution interventions for a range of offences, which are delivered online and in person, which the postholder will deliver. These include group and one-to-one courses to address a range of specific types of offending, including domestic abuse, inappropriate sexual behaviours, hate crime, assault on emergency workers, as well as other types of offences, and any new interventions developed in the coming years. This may include acting as a single point of contact to secure the offender’s engagement, working alongside other partners to address the offender’s needs, with the aim of eliciting behaviour change and reducing reoffending

Groupwork/one-to-one delivery:

· Deliver a range of short interventions which include group work, one to ones, embedding in a multi-agency approach to domestic abuse in the area.

· Manage cases with a range of complex needs and behaviours.

· Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse Perpetrator manual and process mapping.

· Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans. 

· Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised communities.

· Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a regular basis.

· Practitioners will comply with the appropriate audit standards when working with perpetrators in line with RESPECT requirements.

· Use motivational interviewing techniques, trauma-informed and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour.

· Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour towards their partner, or ex- partner.

· Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.

· Be personally accountable for the completion of assessments, mid-way reports, and end of intervention reports, and ensure they are to a high standard.

· Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on domestic abuse.

· Ensure effective planning for the delivery of each intervention in advance of the session.

· Participate in and pass the necessary training to be able to deliver all interventions.

· Assist or lead on the delivery of training courses.

Integrating the Safety Support Service:

· Liaise and engage closely with the Domestic Abuse Safety Advisor or local victim services commissioned to increase the safety of partners, ex-partners and children of the servicer user to manage the risk and develop treatment goals.

· Prior to delivering Domestic Abuse interventions, liaise and share information with RISE Domestic Abuse Safety Officers or local Integrated Domestic Violence Advocates (IDVA) to ensure an integrated approach is applied to risk management.

· Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied.

Out of Court Resolution (OOCR) courses:

· Deliver a range of Out of Court Resolution short courses online and in person.

· Ensure delivery is in accordance with tasks outlined in the RISE OOCR manual and process mapping.

· Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro-diversity needs, agreed by the Team leader.

· Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users online and in person.

· Encourage and facilitate learning with participants online using variety of techniques like break-out, noticeboard etc.

Recording and administrative tasks:

· Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.

· Ensure regular contact with the OOCR team, recording and reporting back offender compliance.

· Maintain an accurate audit trail of all relevant communication with partner organisations involved.

· Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.

· Contribute to the evaluation and evidencing of social impact, including questionnaires and service user case studies.

General tasks:

· Develop excellent relationships with customers and respond positively to their needs.

· Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.

· Attend Clinical Consultancy to support safe practice and develop resilience during the delivery of demanding work as directed by the Team Leader

Who we are

There are nearly a million people in the UK who live with a form of dementia, and despite the progress being made in the search for a cure, it is unlikely to come quick enough to help them. For these people, what’s essential is to find the best way of living with their dementia.

‘Our Dementia Choir’ began as part of a documentary created for BBC1 in 2018. The two-part series saw acclaimed actress Vicky McClure take us on a deeply personal journey where she sets out to discover the true extent of music’s power in combatting dementia.  Vicky knows only too well the cruelness of dementia having helped care for her grandma who died in 2015.  Vicky also saw the amazing effect the music had in calming her down as well as giving glimpses of the old “Nana”. 

Today, we work with carers and volunteers to hold regular rehearsals for choir members, each living with dementia.  The Choir gives regular performances, and is involved in a range of community projects. As a leading voice on the power of music for people living with dementia in Nottingham, the Charity’s aim is to bring the power of music to other communities and organisations within the UK.

About the role

Our Dementia Choir is seeking a dynamic, compassionate, experienced CEO to lead the team supporting the choir and the charity as it moves into a new stage of development.

As an experienced CEO, you will be responsible for the day to day running of the charity, adherence to the requirements of the charity commission as well as ensuring the charity delivers on its mission and vision – ensuring operational excellence to support all choir members and their carers.

This role requires a leader with a proven track record of excellent people skills, organisational management, clear understanding of charity governance and correct procedures, creative thinking and highly effective collaboration and organisation. You will be a team player and have the ability to foster a positive, inclusive and productive organisational culture within the team as well as across the organisation as a whole.

Key Responsibilities

Strategic Leadership

Lead the development and execution of the strategic plan; ensuring the Charity's vision and objectives are implemented, clearly documented and effectively communicated to all relevant stakeholders.

Identify, build and maintain relevant opportunities for partnerships and collaborations that enhance the Charity's impact and reach.

Operational Management

Maintain a detailed understanding and responsibility of all key workstreams, activities and related processes across the Charity. 

Ensure compliance with current policies, regulatory standards and procedures, particularly the Charity Commission and ICO.

Team Leadership and Development

Inspire, motivate, and mentor team members and volunteers, encouraging them to foster the same in their practices. 

Create a collaborative work environment where all employees can flourish, are motivated and feel a sense of purpose.

Programme and Project Management

Lead the effective delivery of the Charity’s current programmes and partnerships, whilst working with the Engagement Manager to identify new partnerships and development opportunities.

Stakeholder Engagement

Represent the Charity externally where relevant and appropriate, shaping its image and reputation through engagement with partners in the statutory, private, and voluntary sectors. 

Develop and embed a stakeholder engagement strategy to strengthen relationships.

Financial Management

Ensure the financial health and sustainability of the Charity and manage the day-to-day finances of the Charity.

Create and implement a fundraising plan that will consider identification of diversifying income streams, have documented plans and related timelines, to secure financial support for the Charity and  future initiatives.

Policy and Advocacy

Advocate for policies that support the charity’s mission and goals. 

Engage with local policymakers to promote the Charity's strategic vision.

Communication

Manage the Charity’s brand and ensure regular communication about the delivery of services and client feedback.

Equality, Diversity, and Inclusion

Our Dementia Choir strives to be a diverse and inclusive place where everyone can be themselves. We are committed to equality of opportunity for all staff, encouraging applications from individuals regardless of age, disability, gender, sexual orientation, race, ethnicity, religion, or belief.

We are looking for someone who can;

• Champion the charity’s mission.
• Champion supporting those affected by dementia through the power of music.
• Adhere to and lead on the implementation of the charity’s policies and procedures.
• Work with the Board to develop the Charity in its next phase of development.
• Take responsibility for their learning and development for those in the team and the whole organisation.
• Deliver their work professionally to deadlines and at a high level.
• Lead on furthering a culture of inclusion and collaboration,

Person Specification and Selection Criteria

Essential:

• Minimum of 2 years experience in a senior leadership role within the charity sector.
• High level of understanding of charity compliance and governance.
• Have a good understanding of dementia, its impact on people living with the condition and those who care for them.
• Previous experience in financial planning, bidding and budgeting.
• Experience of developing and implementing organisational strategies and adapting action plans.
• Significant experience in fostering and promoting team and partnership working, and the ability to work with diverse stakeholders.
• A strategic thinker with strong business acumen, a vision to driver the charity forward, but most importantly a people first leader.
• An adaptive leadership style with the ability to influence others and balance complex workloads.
• A clear and concise communicator who engages and supports a positive organisational culture.

Desirable: 

• Degree level or further training in relevant areas such as management, leadership, finance, governance.
• Ability to create an inclusive culture, building diverse teams and ensuring EDI strategy is embedded.

The post will be subject to a satisfactory Criminal Records Check, from either the Disclosure and Barring Service (England & Wales), Disclosure Scotland Check (Scotland) or AccessNI (Northern Ireland).

Further Information

Hours: 35hrs (to be worked flexibly – to be agreed depending on schedule of the Charity)

Location: Hybrid